Are you a values-led leader with a passion for delivering impactful services?
We are seeking a Director of Services to lead the development and delivery of national carer support services. This is an exciting opportunity to join a committed senior leadership team and play a key role in shaping the next stage of their strategy.
Remote (UK-based) | Contract until Dec 2026
About the Role
- Lead and inspire a high-performing team to deliver impactful services.
- Use data and insights to strengthen outcomes and ensure services remain responsive and effective.
- Collaborate with the senior leadership team to drive strategic goals.
- Champion diversity, equity, and inclusion in all aspects of service delivery.
This role offers the flexibility to work remotely from anywhere in the UK, with occasional in-person meetings (typically twice a month) in London.
About you
We are looking for someone who brings:
- Proven experience at Director or senior leadership level within a service delivery role (preferably within the charity sector).
- A track record of managing counselling or advice services and involving service users in co-design.
- Strong skills in impact reporting, partnership building, and leading high-performing teams.
- A collaborative and strategic mindset, with the ability to balance competing priorities.
- Understanding of safeguarding and the issues facing carers (experience in the dementia or carers’ sector desirable but not essential).
This is a fantastic opportunity to make a real difference for carers and ensure services remain robust, inclusive, and impactful.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
This is a new senior leadership role created through Inclusion North’s restructure. It is central to how we rebuild our strategic presence in Yorkshire and Humber while ensuring strong, joined-up working across the Northeast.
You will lead high-level engagement across both regions, with a particular focus on Yorkshire and Humber. In this region, you will help Inclusion North reconnect, build strategic partnerships, and become a visible and valued voice in system-level spaces.
You will take a lead in representing Inclusion North across a range of regional spaces, including Communities of Practice, local authority-led forums, and, where appropriate, ICB-related groups. This means helping shape change, influence commissioning, and ensure that the voices of people with a learning disability, autistic people, and family carers are heard where decisions are made. You will also be expected to challenge constructively when systems fall short of inclusion, equity, or lived experience leadership.
You will line manage the Innovation and Impact Manager and the Good Life Collaborative Programme Lead. This includes overseeing how our delivery connects to system priorities, responds to emerging opportunities, and contributes to our financial sustainability. You will also provide strategic insight to support planning, funding, and future direction.
This is a leadership role for someone who can build trust, speak with credibility, and stand firm in their values. You will need the insight to understand how systems work, and the confidence to push for change when they do not work for the people they are meant to serve.
The Cross-regional Strategic Lead holds senior responsibility for regional engagement, system influence, and delivery oversight at a strategic level.
The role is anchored in Yorkshire and Humber, where you will need to be well-connected and regularly present. You will also work across the Northeast as part of a joined-up, cross-regional team.
DO NOT send your CV. We will only consider applicants who have submitted an application form.