Support group coordinator volunteer volunteer roles

Volunteer Reading Coordinator

The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having.

Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments. 

How we will support you:

You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.

What you will be doing:

● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.

● Enrol and assess new Readers, using the simple resources provided.

● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).

 ● Visit your reading pairs to provide encouragement, presenting certificates on occasion.

● Work collaboratively with any other Coordinators in the group.

● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)

● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.

● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment regularly.

The skills you will need:

● A passion for supporting others achieve either their reading or coaching goals;

● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;

● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;

● Self-awareness, personal responsibility and a professional approach;

● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);

● The ability to use initiative and willingness to work independently and as part of a team;

● A willingness to abide by Read Easy policies and procedures;

● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team; ● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;

● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.

What's in it for you? You will:

● receive outstanding Reading Coach Training;

● meet and work collaboratively with new people, and

● be active and engaged, adding value to your local community.

● Gain access to ongoing support and development.

● Out of pocket travel expenses reimbursed.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

We're open to role sharing.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

We are open to role sharing offers.

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role

As a Volunteer Peer Group Facilitator you will: 

As a Volunteer Peer Group Facilitator, you will play a key role in delivering our peer support groups. These groups run all around the county throughout the week. You will work alongside our team of peer support workers and other peer support volunteers.

There is some flexibility with volunteering opportunities ranging from a minimum of 2-3 hours weekly to monthly commitments.

There may also be the opportunity to attend different community events to advertise the service.

There will be full training opportunities to ensure that you are successful in your volunteering role, as well as regular check-in meetings.

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

• Lived experience of mental illness, whether that is caring for someone else or yourself.
• Reliability and good timekeeping.
• Have a good understanding of confidentiality and safeguarding.
• Basic IT knowledge.
• Excellent organisational and communication skills.
• To have empathy and remain non-judgemental.
• Experience of working with people in some way, whether formally through employment or informally working as part of a team.
• Experience of leading a group.

Although it’s not essential, you may also have:

• Good knowledge of the local area and organisations.
• Experience with supporting someone with mental illness / ill mental health

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role  

As a Peer Support Volunteer you will have lived experience of mental health and support service users on a wide range of non-complex issues that can be easily and quickly resolved. You will bring added skills and experience to our service and add real value to our team. You will provide additional support at our Peer Support group sessions. This could be, for example, by empathising with potential clients about the difficulties that having a mental health problem can create, helping to set up the room, explaining the services that are on offer and how these can be accessed, putting people who are anxious at ease by welcoming them. Peer volunteers can also co-facilitate groups based on personal skills and experience. Ideally, you will be able to commit a minimum of 3 hours per week. 

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role. 

This role requires an Enhanced DBS check, which will be arranged and paid for by Rethink Mental Illness. 

As a Peer Support Volunteer you will: 

• Support the Peer Support Workers to run the group sessions e.g. by helping to set up the room and by welcoming people 

• Help to create a safe space where people can share as much or as little as they wish to about their experiences 

• Foster the principles of co-production 

• Signpost people to services in the local area that meets their needs 

• Describe and explain services that are on offer from Rethink Mental Illness and other local community assets that can provide help and advice relevant to people's needs 

• Support the development of drop-in sessions at various locations across the locality 

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

• Lived experience of mental health 

• Ability to support service users on a wide range of non-complex issues that can be easily and quickly resolved 

• Ability to empathise with others 

• Good communication skills 

• Reliable and punctual 

It's not essential, but you may also bring: 

• Knowledge of the local area 

• Knowledge of services that can be accessed 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

“Queer Space” is a support group is for adults who identify as LGBTQ+ and who have experience of mental health challenges. It is a peer-led space with a focus on empowerment, community, expression and joy. Above all, the space is led by the community it serves.

We are seeking a Volunteer Group Facilitator is to provide peer support and facilitate a group with the guidance of a coordinator, whilst creating a welcoming environment and sharing their own knowledge/experience of living with mental health difficulties. The role will also entail the planning of groups and assisting with other peer support administrative duties.

We will be running two groups, daytime and evening; you are welcome to apply for both or just one.

The group offers:

• A safe space to talk openly and honestly about mental health, Queerness and identity
• Peer support from people who have walked a similar path
• Real talk: honest discussions led by peer group facilitators who have been there
• Fun! A space to express, explore and create to understand ourselves, our identities and our place in the world better.

What we’re looking for:

• Enthusiasm for supporting and engaging people in group settings, helping to create an inclusive and welcoming environment.
• A willingness to draw on your own personal lived experience and share to inspire hope and connection.
• Strong communication and listening skills, with the ability to offer empathy, encouragement and appropriate support.
• A collaborative team player who can work effectively with colleagues and volunteers and carry out basic administrative tasks.
• Commitment to promoting wellbeing, equality, diversity and inclusion, ensuring everyone feels respected and valued.
• A reliable and professional individual who can represent South East London Mind positively and commit to volunteering regularly over the long term.

Benefits of volunteering with us:  

• Gain frontline experience
• Expenses paid in line with volunteering policy
• Opportunities to progress within organisation
• Regular training and development opportunities
• Ongoing supervision and support
• An opportunity to be part of a team
• An opportunity to help people within the local community
• Volunteering Week celebrations
• In-depth induction training which includes active listening skills, group dynamics, mental health awareness, and EDI (Equity, Diversity and Inclusion)

Interested in the role? Next steps:

• Complete a Volunteer Application Form using role person specification as a guide
• Interview and reference check
• Undergo an Enhanced Level Disclosure and Barring Service check
• Complete our volunteer training programme

Queer space is a peer-led service. As such, the successful candidate should have lived experience of the LGBTQ+ community, with their own experience of mental health issues.

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

SEL Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.

How to apply

Please find our application form and details of how to apply on our website.

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone. 

About the role

As a Community Support Volunteer you will: 

As a Community Support Volunteer, you will complete face-to-face befriending activities with service users. You need to be able to travel around the locality in which you live to be able to do this. Ideally, you will be able to commit to a minimum of 1/2 a day (3-4 hours) of volunteering per week on a flexible basis, with the option to increase.

You will be working alongside our team of community link workers.

There may also be the opportunity to also attend different community events to advertise the service.

There will be full training opportunities to ensure that you are successful in your volunteering role, as well as regular check-in meetings.

About the service  

The Empowering Minds Gloucestershire Service currently run group sessions for service users across Gloucestershire. 

Our team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve their recovery goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers. 

What will make you a great fit for this role?  

It’s essentials to have the following:

• Lived experience of mental illness, whether that is caring for someone else or yourself.
• Excellent communication skills.
• Flexibility.
• Experience of working with people in some way, whether formally through employment or informally working as part of a team.
• Basic computer skills.
• Reliability and good timekeeping.
• Have a good understanding of confidentiality and safeguarding.

Although it’s not essential, you may also have:

• Experience of supporting someone with ill mental health / mental illness.
• Good knowledge of your local area and organisations. 

How to apply 

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory. 

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion. 

If you have any questions about the role or would like to find out more before applying, please contact the volunteer manager: 

Who are we?  

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion    

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

Purpose: To provide empathetic, person-centred peer support to AuDHD UK beneficiaries through group sessions and 1:1 interactions, ensuring a safe, inclusive, and supportive environment in line with the charity’s mission and safeguarding standards.

Location: Remote (UK-based)

Reports to: Peer Support Coordinator/COO

Commitment: Flexible, part-time (details negotiable)

Role: Unpaid volunteer positionpeer

Key Responsibilities

Facilitating Peer Support Group Session/ Community Moderation

• Plan and facilitate group peer support sessions, ensuring all participants feel welcome and included.

• Foster a safe, respectful, and confidential space for sharing experiences and mutual support.

• Adapt session content and approach to meet the needs of participants.

• Contribute to moderating messages from our 24/7 Peer Support Community Platform (hosted on Discord). This is a daily task completed between PSWs.

Safeguarding

• Remain vigilant for safeguarding concerns during all interactions.

• Raise safeguarding concerns to the Safeguarding Team via completion of an Incident Log. Report any concerns promptly, following AuDHD UK’s safeguarding procedures.

• Maintain up-to-date knowledge of safeguarding policies and best practices.

Additional Duties

• Attend regular check-ins and training sessions with the Peer Support Coordinator.

• Contribute to feedback and improvement processes for the peer support programme.

• Support the wellbeing and development of fellow volunteers by fostering a positive team culture.

Essential Skills & Attributes

• Lived experience of AuDHD or similar neurodivergence  (desirable but not essential).

• Empathy, active listening, and strong interpersonal skills.

• Commitment to confidentiality, safeguarding, and non-judgemental support.

• Ability to manage sensitive situations and recognise when to escalate concerns.

• Reliability, punctuality, and good communication skills.

• Commitment to AuDHD UK’s mission and values.

Time Commitment Estimate

• Running sessions: 1.5 hrs/session per week (including facilitating and possible safeguarding concern admin)

• Applicants should be available for at least one of the following Peer Support Groups: Mon 7-8pm, Tues 11am-12pm, Thurs 2-3pm and Saturday 9-10am. If you are not available for the groups but still wish to apply to be a moderator, you are welcome to. 

Mission Alignment Requirements

All applicants must demonstrate:

• Understanding of AuDHD UK’s core purpose.

• Commitment to volunteer-led service delivery.

• Adherence to safeguarding and ethical guidelines.

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.

Outline of the Coordinator role

The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having. Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments.

How we will support you

You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.

What you will be doing:

● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.

● Enrol and assess new Readers, using the simple resources provided.

● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).

● Visit your reading pairs to provide encouragement, presenting certificates on occasion.

● Work collaboratively with any other Coordinators in the group.

● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)

● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.

● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment egularly.

The skills you will need:

● A passion for supporting others achieve either their reading or coaching goals;

● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;

● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;

● Self-awareness, personal responsibility and a professional approach;

● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);

● The ability to use initiative and willingness to work independently and as part of a team;

● A willingness to abide by Read Easy policies and procedures;

● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team;

● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;

● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.

What's in it for you? You will:

● receive outstanding Reading Coach Training;

● meet and work collaboratively with new people, and

● be active and engaged, adding value to your local community.

“It’s been a life-changing experience. Last week I read a book to my grandson. I never read to my children because I couldn’t.” Peter, from Read Easy Poole Witnessing these transformations are one of your greatest rewards as Coordinator.

Interested?

If you think you can offer the time, skills and experience that we are looking for and would be interested in taking up this role, often described as ‘the best role in Read Easy’ because it is so rewarding, please contact the person who sent you this role description.

Please note: All Read Easy volunteer roles are subject Safer Recruitment procedures which include verification of identity and two references. This role also requires an Enhanced without barring DBS Check (in line with DBS Code of Practice)

Can you spare 3 hours a week to make a difference to the lives of children? Home-Start Volunteers offer support, friendship and practical help to families.

We are looking for compassionate, non-judgemental and caring individuals to join our community of volunteers to share their parenting experiences and knowledge with families. Home-Start is one of the leading family support charities in the UK and Home-Start Warrington and Cheshire work in Northwich, Warrington and Winsford. Our volunteers provide a weekly, one-to-one home-visiting service. We help families from all backgrounds, with at least one child in the household under the age of 5 years, through their most challenging times.

Your role will be to offer support to a family you are matched with and support them in the way that they would like: this may include help with practical tasks such as getting out of the house, attending appointments, an extra pair of hands on a trip to the park or a playgroup, role-modelling how to play with children or helping to get organised. It could also involve empathising and supporting through emotional issues in a compassionate and non-judgmental way. All visits are a maximum of three hours, once per week and all take place Monday to Thursday, between 9am and 4pm (and only when our office is open).

Home Start also deliver targeted groups to support families, a place for families to connect, learn and play together. Volunteers support Home Start staff to deliver groups for families – from helping to set up/clear away, role-modelling playing with the children to parents and offering friendly emotional support to parents.

We will train you to Home Start Warrington and Cheshire standards of excellence. The training is free and is delivered by a combination of online modules and four, weekly, face to face sessions with one of our Family Support Coordinators. 

The course will cover 

The role of a Home-Start volunteer

Values, attitudes and inclusivity

Confidentiality

Listening and communication

Meeting the needs of families and children

Safeguarding

Our next volunteer course of preparation is due to start in September. We offer the course in two locations - Warrington on Tuesday's or Winsford on Thursday's.

Volunteers will receive ongoing support and supervision from our Family Support Coordinators and there are opportunities for further training. Your experience, attributes and competencies will be recognised, and you will have the opportunity to develop them further.

Home-Start Warrington and Cheshire is committed to safer recruitment practise as an important part of safeguarding and protecting children and vulnerable adults. Any offer of a voluntary role is subject to a satisfactory enhanced DBS check, two satisfactory references and to have completed our preparation course and signed our Code of Conduct and relevant policies and procedures before they will be able to volunteer with a family or at one of our groups or events.

Make a difference for children in Northwich, Warrington and Winsford and enquire today.

cross the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

Friends of Refugees London offers befriending and advocacy services to refugees and migrants - we are looking for an organised, friendly Volunteer Coordinator to help manage our volunteer programme, ensuring volunteers and clients have a positive experience from their first enquiry through to being matched and beyond. 

About the role 

This is a varied and rewarding coordination role that is pivotal to the charity’s work. You'll help guide volunteers through every stage of their journey with us, from initial enquiry through to them being matched with a client and throughout the befriending relationship. 

Working closely with our small, friendly group of trustees, you will be the main point of contact to keep our volunteer programme running smoothly through a mixture of administration, communication, and coordination. As a small charity, we're flexible and collaborative, and you'll have the opportunity to help shape how we grow. 

Key responsibilities 

• Respond to enquiries from prospective volunteers and help guide them through the application process.
• Assess volunteer applications and shortlist candidates. 
• Co-ordinate volunteer interviews with trustees. 
• Manage the volunteer onboarding process, including DBS checks, references and training invitations.
• Coordinate matches between befrienders and clients, with support from the wider team.
• Maintain accurate volunteer and client records using spreadsheets and online systems.
• Keep in regular contact with volunteers throughout their journey, answering queries, providing updates, and flagging any issues to the trustees. 
• Support the organisation of volunteer training sessions and other events as needed.
• Support the charity’s internal and public-facing communications.
• Help identify ways to improve our volunteer processes as the charity continues to develop.

PERSON SPECIFICATION 

• Excellent organisational skills and attention to detail. 
• A warm, reliable communicator who enjoys working with people. 
• Someone who can work independently and manage their own time. 
• Comfortable working remotely as part of a small, collaborative team. 
• An interest in supporting refugees, people seeking asylum, and vulnerable migrants.

EXPERIENCE AND SKILLS 

• Confidence using Google Workspace (essential). 
• Experience in administration (essential). 
• Experience of working with vulnerable groups and/or safeguarding awareness (highly desirable).
• Experience using off-the-shelf content management systems (highly desirable). 
• Experience managing data (highly desirable). 
• Experience in public-facing communications such as writing content and managing social media accounts for organisations (desirable). 
• Experience in voluntary organisations or as a volunteer (desirable). 
• Languages: fluent English (essential); Farsi/Dari/Pashto/Arabic/Spanish/French (desirable). 

If you meet most, but not all, of the requirements outlined above, please feel free to apply! You may have other skills and experiences which can make a positive contribution to our work and we are happy to consider your application. 

What you'll gain 

• Practical experience in volunteer coordination and charity operations. 
• The opportunity to shape a small, growing charity. 
• The opportunity to make a real difference to the lives of refugees, people seeking asylum, and vulnerable migrants in London. 
• A flexible volunteering opportunity that fits around work, study, or other commitments.
• Experience working alongside an experienced and supportive trustee team.