Support jobs in camden, greater london
Hours: 35 hours a week. 1 x Full-time (5 days a week) or 2 x Part-time (2, 3, or 4 days a week)
Location: Robert Street/hybrid working
Starting Salary:£34,506.00 FTE per annum to £35,934.00 FTE per annum depending on experience. Salary pending review
Contract Type: Permanent
Start Date: As soon as possible
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
The Advice Supervisor will be a key member of our Community Advice team who supervises and contributes to the delivery of our core service. You will help ensure we provide a quality advice service to Camden residents across face-to-face, telephone, video channels and other digital developments and ensure the targets, outputs and outcomes of all the generalist advice contracts and/or grant agreements are met.
Ideally, you will already be an experienced Advice Supervisor. However, we will consider this role as a development opportunity if you are already a qualified Generalist Adviser wanting to progress your career. You will need to have at least two years post qualification experience in delivering high quality generalist advice and casework and be able to demonstrate the potential to support others with varying levels of experience to do the same.
Closing deadline for applications is: 9.00am on Monday, 15 September 2025
Interview date: w/c Monday 15 September 2025
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance Officer with an international development charity on a permanent, full-time basis. As Finance Officer you will support the Finance Business Partner and the wider team with the financial oversight of the charity’s programmes. You will also support the wider Finance & Operations team, particularly the Financial Accountant, with month-end accounting tasks as required.
Please note, hybrid working is in place with this organisation with 3 days per week needed in the office (Tuesday to Thursday).
Additionally, part-time (4 days per week) may be considered. However, the salary on show is the FTE.
As Finance Officer, you will:
- Support Grant Managers and local implementing partners with the development of project budgets for proposals, by providing technical Excel support, financial and data analysis
- Support Grant Managers with reviewing monthly and quarterly expenditure vs. budget reports, by checking formulae, analysing data trends, and summarising financial data in reports to funders
- Support Grant Managers and the implementing partner finance teams with financial analysis, funder-facing summaries, validating data and formulae
- Carry out basic month-end tasks such as bank reconciliations
The successful applicant will:
- Have demonstrable experience in finance within the charity sector, in a similar role (financial or data analysis)
- Have exceptionally strong Excel skills (including VLOOKUP, IF functions, Pivot tables, index matching, data validation)
- Hold an accounting qualification
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be supporting a London-based university in their search for a Timetabling and Enrolment Support Assistant to join their team for a 5-week period during the September 2025 student intake. This is a full-time, onsite role based in South-East London.
This is a fantastic opportunity for someone with excellent communication skills and a student-focused approach to support a busy enrolment period.
Key Responsibilities for this role include:
- Assisting with in-person enrolment and answering student queries about timetables and university life.
- Supporting international students with lower English proficiency to ensure they feel confident navigating their schedules.
- Guiding students through the timetable login process and signposting relevant resources.
- Providing accurate information about personal timetables, room locations, and campus facilities.
- Monitoring group sizes and liaising with the timetabling team to ensure balanced class distribution.
- Helping to create tailored handouts and supporting the team with additional enrolment tasks.
To be considered for this position, you should possess:
- Strong interpersonal and communication skills.
- A proactive, friendly approach and the ability to work well under pressure.
- Good organisational skills and attention to detail.
- Experience in a student-facing or administrative role is desirable.
If you’re available for a short-term opportunity and enjoy working in a fast-paced, student-focused environment, we’d love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be supporting a UK higher education institution in their search for a temporary UKVI Compliance Officer to join their student services team. This is a full-time role offering a fantastic opportunity to support international student compliance and contribute to a high-quality administrative service.
This is a great opportunity for someone with strong attention to detail and a solid understanding of UKVI processes to work in a fast-paced, student-focused environment.
Key Responsibilities for this role include:
- Managing UKVI reporting and maintaining accurate immigration records using SMS and internal systems.
- Creating and updating Confirmation of Acceptance for Studies (CAS) for new and continuing students.
- Supporting student registration and recording immigration documentation.
- Assisting with engagement monitoring and attendance workshops.
- Providing basic immigration advice under OISC Level 2 competencies.
- Supporting internal UKVI audit processes and staff training sessions.
- Processing student record amendments including withdrawals, breaks in study, and programme transfers.
To be considered for this position, you should possess:
- Proven administrative experience and familiarity with student visa requirements.
- Strong IT and organisational skills, with a high level of accuracy.
- Excellent communication and customer service skills.
- Experience working in higher education and knowledge of UKVI compliance is desirable.
- A proactive, team-oriented approach and commitment to equality and diversity.
If you’re looking to make a meaningful contribution to international student support and compliance, we’d love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We’re looking for a creative and hands-on communications all-rounder to support Climate Spring across digital, brand, marketing, events and general communications.
The Communications and Marketing Coordinator will work closely with the Head of Communications and Events as well as the Development and Events Coordinator, helping to deliver and evolve the organisation’s communications strategy. The post holder will also support communications and content creation for Climate Spring's Climate Fiction Prize, a new literary prize celebrating novels tackling the climate crisis.
This is a broad and varied role ideal for someone with a strong visual eye, excellent copywriting skills and experience across digital, social media, website and brand management.
KEY RESPONSIBILITIES:
Digital and Content:
- Maintain and update the Climate Spring website (Webflow).
- Draft, edit and publish content across a variety of channels, including website, social media, newsletters and events copy.
- Support the management of Climate Spring's social media channels and calendars; create and post content.
- Lead on compiling and gathering content for Climate Spring’s monthly community newsletter.
- Support social media output for the Climate Fiction Prize as needed.
Brand and Marketing:
- Act as brand guardian alongside the Head of Communications and Events, ensuring consistency across all communications outputs and materials.
- Support the design and production of assets for Climate Spring and the Climate Fiction Prize using Canva (social posts, invites, presentations, event materials).
- Keep up with branding and marketing trends and suggest fresh approaches to drive engagement and community building across channels.
Events Communications:
- Support the promotion and communications around Climate Spring events (in-person, online and partner-led)
- Working with the Development and Events Coordinator to manage and send out event invites, manage RSVPs and event follow-ups.
- Support the promotion and marketing for Climate Spring’s workshops and training offerings.
- Help identify and coordinate new event opportunities.
- Attend Climate Spring events (in-person and online), take photos and cover on socials as required.
Reporting and Admin:
- Track and report on communications activities, including press coverage, social, newsletter and website analytics to optimise impact and reach.
- Assist with general communications, events and marketing planning.
- Manage and maintain mailing lists (newsletter list, press lists).
- Maintain and share the communications and events calendar.
MINIMUM ROLE CRITERIA AND SKILLS:
- Proven experience in a busy comms, digital, marketing or public affairs role (agency or in-house).
- Excellent copywriting skills across web, social and editorial.
- Strong visual eye for branding and attention to detail.
- Experience of creating engaging social media content tailored to different platforms.
- Experience with CMS management (Webflow preferred).
- Highly organised with strong project and time management skills.
- Confident communicator who can work independently and as part of a team.
- Excellent administrative and IT skills.
ADDITIONAL HIGHLY DESIRABLE SKILLS:
- Design experience (Adobe Creative Suite/Canva).
- Video editing skills (especially for social media formats).
- Experience with e-marketing tools (e.g. Campaign Monitor).
- Familiarity with social and web analytics tools (e.g. Google Analytics, social media analytics platforms like Hootsuite/Buffer).
- Experience in digital marketing and running and tracking paid social media ads.
- Knowledge of the film/TV/creative industries is a plus.
We strongly encourage applications for this role from people with a disability and if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee you’ll get to the next stage* (minimum criteria above). We're happy to discuss any support/personalisation you may need during our selection process as a reasonable adjustment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I’m thrilled to be working with an international campaigning charity, that advocates for animals, to find their new Marketing Manager, in a remote role, based in the UK. Are you a strategic, data-driven, and solutions-oriented Marketing Manager, ready to lead the optimisation of their supporter engagement systems and data-driven marketing operations in the UK?
As Marketing Manager you will streamline and coordinate public communications, ensuring they are streamlined, impactful, and evidence-based. You will manage a team, and play an essential role in optimising the charity’s CRM platforms (with a focus on Salesforce and related tools), ensuring they are efficient, intuitive to use, and designed with their supporters’ experiences in mind.
The ideal candidate:
You must have in-depth experience in managing CRM systems (Salesforce experience strongly preferred), with proven experience of streamlining complex CRMs for usability and efficiency. A track record of understanding and evaluating direct marketing and digital advocacy campaigns, skilled in M&E, and strong copywriting skills.
You will have hands-on experience managing team members and supporting their professional growth. Experience in marketing automation, and familiarity with GDPR best practice, is desirable.
You will join a passionate team, with opportunities for learning and professional development.
- £39,000 – £42,500
- Remote, in the UK (mandatory to travel to London once a month, at own cost)
- Full-time, permanent.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm
- Mental Health Support Service
The charity will review applications on a rolling basis, so please get in touch now, to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Third Solutions is proud to be partnering with a dynamic and growing national health and research charity in the search for a passionate and skilled Legacy and Individual Giving Lead. This is a pivotal role that will drive essential income to support world-leading research, life-saving advocacy, and compassionate, person-centred care.
As the Legacy and Individual Giving Lead, you will drive the charity's legacy marketing programme, from strategic development to execution. You'll lead campaigns to recruit and retain legacy supporters, creating compelling content across digital (web, email, and social) and traditional (print and advertising) platforms. Your work will strengthen donor engagement and maximise legacy and individual giving income.
This is a hybrid role, split between their Buckinghamshire office and home working.
Responsibilities:
* In collaboration with the Individual Giving and Philanthropy Manager, you will develop and evolve the Legacy Marketing Programme.
* Optimise and drive supporter journeys to increase propensity to give and drive loyalty and consideration among prospects.
* Execute and evaluate multi-channel legacy and in memory fundraising campaigns, across direct mail, email, and social media and fundraising platforms, to maximise giving.
* Create inspiring reports and updates for funders that demonstrate the impact of their support and demonstrate first class stewardship.
Skills/Experience Required:
* Have worked in a charity legacy marketing and individual giving fundraising team.
* Strong understanding of end-to-end fundraising supporter journeys, including legacy and individual giving: in particular regular giving and/or membership.
* Experience of acquiring, converting and stewarding existing and new supporters through to legacy (acquisition and retention).
* Up to date, working knowledge of legacy platforms and latest initiatives.
The Candidate
Experience in legacy fundraising and marketing, with multi-channel campaign delivery.
A passion for providing excellent supporter stewardship, donor care and enjoys writing compelling content.
Ideally an interest in growing into a manager as the team and income develops.
What they offer
27 days annual leave + bank holidays, with the ability to buy and sell annual leave
Access to shopping discounts and cashback with thousands of retailers
Free on-site parking and onsite café
Group Pension
Life Assurance (2x your annual salary)
IMPORTANT NOTE:
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.ill
Team: Product Development
Location: Remote
Work pattern: 21 hours working each Wednesday, Thursday & Friday
Salary: Up to £25,650.44 per annum (pro rata of £42,750.72)
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Product Development Officer:
- Leading collaborative innovation and optimisation cycles and sprints using an insight led approach to develop new and existing products and activity
- Support the Product Development Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
- Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
- Support the development of an innovative culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the product development process and techniques into their work
About the Strategy, Knowledge & Product Development team:
- We sit within the Strategy, Knowledge & Product Development team
- Our team is responsible for shaping and building innovation and renovation across our directorate to deliver income growth and drive awareness across a diverse audience
- We currently have a team of 5
What we’re looking for in our Senior Product Development Officer:
- Experience of working within Fundraising
- Experience of supporting the delivery of an Innovation and Product Development Strategy
- Significant experience of project management including stakeholder management & innovation projects
- Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
- A good working knowledge of fundraising disciplines
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 4th September 2025
Virtual interview date: W/C 15th September 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1) Anonymised application form
2) Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


Do you want to use your writing and relationship building skills to help end homelessness?
We are looking for a Trust Fundraising Officer to join our supportive Trusts and Grants fundraising team, playing a key role in helping raise vital funds for services that support people experiencing and recovering from homelessness to rebuild their lives.
In the role of Trust Fundraising Officer, you will work closely with a team of four other trust fundraisers, helping to meet our income target of circa £1.5m in 2025-26, and produce high quality written proposals and reports that reflect the impact of philanthropic support on the people we work with.
In this role, you will develop compelling fundraising proposals about our varied projects and will be supported to manage a portfolio of small to medium trusts and family foundations (giving up to £10,000). You will build strong relationships with trust funders, communicating the impact of their grants and helping them to feel connected to the work they are supporting.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team meetings and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We think this role will suit someone keen to develop their skills in fundraising. If you have some experience in a fundraising environment, and an understanding of trusts and grants our dedicated team will support you to learn all about the interests and working methods of trusts, foundations and charitable grant makers.
You will be able to demonstrate good organisation skills, interest in working collaboratively as part of a team; and the ability to communicate effectively with a variety of different people while promoting the values of St Mungo’s and the work that we do as a charity.
Overall, our clients and supporters are at the heart of everything we do, we are looking for someone who shares our vision, passion and commitment to ending homelessness. If this sounds like you, we encourage you to apply!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 15 September 2025
Interview and assessments on: to be confirmed
We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)
Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.
The Role
We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave.
The ideal candidate will be confident in collaborating with users at all levels and be committed to quality and continuous improvement. We are looking for a team player who can continue to deliver energy, pace and structure to our IT service offering.
This role is a great opportunity for a high-performing team leader or supervisor who is keen to obtain some service desk management experience.
Criteria
Reporting to the Head of Technology, you’ll be someone with:
- ITIL v4 Foundation, plus demonstrable experience of service management in an ITIL-based service management system
- Strong team management skills
- Strong communication skills, with ability to work with both technical and non-technical teams to embed best-practice
- Broad experience of ITIL-aligned service management platforms
- A strong continuous improvement ethic
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under twenty-five as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
For a full Job Description please see our website via the Apply button.
Closing date: Sunday 7th September 2025 (this role may close early depending on response)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a talented storyteller and strategic communicator to join the busy, dynamic, and focused team of professional activists at a leading international animal advocacy organisation, as Copywriting Coordinator. With a natural flair for persuasive writing and a background in direct response marketing, you will craft powerful narratives that expose the reality of animal farming, inspire action, and mobilise financial support for their life-saving mission.
You will be responsible for creating compelling content across print and digital platforms - from fundraising appeals and newsletters to blogs, campaign pages, and supporter journeys. Combining creativity with analytical rigour, you will ensure every piece of copy both engages hearts and delivers measurable results. You will proudly champion the charity’s tone of voice, supporting fellow team members to apply our messaging to their copy.
The ideal candidate:
You will have established experience in copywriting or a directly related field, with a proven ability to design and deliver content for successful fundraising. Experience of Pardot, Grav and / or Wordpress is a plus.
You will join a passionate team, with opportunities for learning and professional development.
- £27,000- £30,000
- Remote, in the UK (mandatory to travel to London once a month, at own cost)
- Full-time, permanent.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm
- Mental Health Support Service
The charity will review applications on a rolling basis, so please get in touch now, to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an HR Administrator to join a highly regarded not-for-profit organisation. This is a full-time, 12 month fixed-term maternity cover contract based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.
Key responsibilities of the role:
- Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
- Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
- Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
- Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
- Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
- Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
- Support wellbeing initiatives and activities for staff
- Monitor HR and recruitment inboxes, respond to general queries, and process invoices
- Collate monthly payroll data for submission to finance and support key HR processes such as probation reviews and end-of-year activities
Ideal candidate profile:
- Previous experience in an administrative role within a busy team, ideally within HR
- Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
- Excellent attention to detail, organisation, and ability to prioritise effectively
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams
- Proven ability to manage sensitive and confidential information with discretion
- Proactive and self-motivated, with a positive approach to work
- Experience of working in the charity or clinical sector is desirable
- Knowledge of Canva or similar design tools would be an advantage
Location: London (minimum 4 days per week in the office after induction)
Salary: £30,000 per annum
Working hours: Full-time (35 hours per week)
Contract: Fixed-term maternity cover (12 months)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Booking Administrator
Are you friendly, professional, enthusiastic and dedicated to social values? If so… we need you!
This is an exciting opportunity for an experienced Administrator to join a dynamic and supportive team.
Position: Booking Administrator/Coordinator
Location: Remote
Hours: 37.5 hours Monday - Friday (30 hours possible for the right candidate), with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours).
Salary: £24,500 - £27,000k per annum depending on experience (plus London weighting if applicable).
Contract: Permanent
Closing Date: 16th September 2025. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early
The Role
Join a co-operative providing British Sign Language (BSL) Interpreters and developing tech to support to users. The co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. You will work closely with the Operations Manager and Operations Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.
Responsibilities include:
- Coordinating the provision of communication professionals for Deaf/Hard of Hearing people across for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc)
- Accepting and making calls
- Dealing with bookings and general enquiries in a fast-paced environment
- Supporting marketing and business development and communicating to members and external stakeholders
- Supporting other staff where necessary
The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.
About You
You will have excellent customer service skills and experience in a client-facing role. With strong organisational skills and attention to detail, you will have the ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively.
We are looking for someone with:
- Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
- Excellent communication skills (written and verbal)
- Ability to follow processes and develop these where needed
- Problem solving skills and the ability to think outside the box
- Ability to work autonomously, yet with full support from management
Additional requirements:
- You must have a private place to work due to dealing with sensitive information
- You must have a stable internet connection
- You must have the right to work in the UK
Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.
About the Organisation
The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Benefits include:
- Cooperative membership and working means you get a say in decisions and your voice matters here
- Annual leave is 22 days (plus public holidays) with an additional day off for your birthday!
- Flexible working when possible with business need
- Matched employer pension contributions of up to 5%
You may also have experience in areas such as Customer Service, Administration, Client Support, Customer Service Officer, Administration Officer, Client Support Officer, Customer Service Coordinator, Administration Coordinator, Client Support Coordinator, Support Coordinator.
Please note NFP People are advertising this role on behalf of our client.
Summary
The Interim Head of Funding will be responsible for overseeing the implementation of the funding strategy of our three charities (Guy’s and St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity). The postholder will play a leading role in enabling the successful delivery of funding and impact across our NHS Charities in line with our strategy, covering activities across the full breadth of our funding cycle, from development of proposals, review of applications in line with our governance and overseeing delivery and monitoring of funded programmes. We are looking for an individual with funding experience from the health sector with strong line management experience to support the work of the funding team. The post is being offered on a six-month basis in a covering capacity.
About Us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Job Description
Key responsibilities:
Funding
· Responsible for overseeing the end-to-end funding process from development of applications to decisions and monitoring of funded programmes.
· Overseeing ongoing delivery of the funding strategy by working with Funding Managers to effectively deliver and manage funding portfolios.
· Co-chairing of funding committees as required, supporting delivery in line with our governance structures.
· Oversee effective management of our Special Purpose Funds (SPFs)
· Working with finance teams and Funding Managers to ensure appropriate financial reporting and information is available across our funding portfolio.
· Supporting on financial and operational planning in-year, at mid-year review and in planning for future years, in line with our strategy.
· Supporting Funding Managers to maintain strong relationships with the Trust leads, to enable a partnership approach
· Working closely with the Head of Evaluation & Learning to ensure evaluation and learning are embedded at every stage of the funding cycle
· Leading on cross-team programmes of work such as embedding health equity into our funding, deliver effective patient and public engagement (working with the Patient and Public Engagement Manager) across our decision-making and deliver improvements to our grant-making.
· Supporting the iteration of the funding strategy
Other
· Provide line management to the Funding Managers and Patient and Public Engagement Manager as well as supporting the overall work of the wider team.
· As a key senior leader of the Funding and Impact Team, contribute and support the wider work of the team.
· Support the Director of Funding and Impact and Executive Director of Charities with other tasks relating to planning and development as required.
· Build and sustain strong relationships with the Fundraising, Marketing and Engagement teams within NHS Charities to enable collaborative working and sharing of information on our funding portfolio.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Working Environment:
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Person Specification
Skills, abilities, and attributes:
· Strong people management skills, being able to confidently navigate and support a team through change.
· Strong inter-personal communication skills, directly supporting line-reports and confident in manging relationships with different internal stakeholders.
· Able to manage, analyse and present complex narrative and financial information.
· Excellent written and verbal communication skills, with the ability to share information in a concise manner.
· Able to grasp complex situations quickly, navigate complicated structures and offer pragmatic solutions.
· Empathy and patience.
· Comfortable managing and prioritising a varied workload and multiple stakeholders.
Knowledge, experience, and qualifications:
· Significant experience within a major grant giving body in the health sector and managing a varied funding portfolio.
· Line management experience and supporting teams through change management.
· Experience of analysing complex financial information for grants budgets.
· Experience and/or understanding managing relationships with key internal stakeholders, such as Fundraising and Marketing and Engagement.
· Understanding of strategy design, delivery and implementation.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
The Role
Role Purpose
An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.
The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.
Main Responsibilities
Human Resources:
● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.
Governance:
● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House
Finance:
● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.
General:
● Build collaborative relationships across the organisation.
● Support other operational projects as required.
Essential Experience, Knowledge, and Skills:
● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.
Desirable Skills:
● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector
Further Information and Benefits
● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.
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The client requests no contact from agencies or media sales.