Support jobs in carmarthen, carmarthenshire

We are currently seeking an experienced Programms & Communications Manager to plan, execute, and manage various projects and events that align with BIMA's mission and objectives. This role requires a dynamic individual who is detail-oriented, capable of managing multiple priorities, and experienced in project coordination. The ideal candidate will be a strong communicator, problem-solver, and self-starter who thrives in a fast-paced environment.

Job Title: Programmes & Communications Manager
Salary: Up to £30,000 per annum, depending on experience
Duration: 12 months fixed term contract, with possibility of extension
Hours: 37.5 hours a week, occasional evening and weekend hours
Location: Remote, very occasional attendance at events

About BIMA

BIMA is a membership organisation who aims to bring together Muslim Healthcare Professionals to inspire, unite and serve the community. Our mission is to be the professional home that connects, benefits, and represents our members, enabling positive transformations in the communities we serve.

Job Summary:

We are seeking a highly organised and proactive Programms & Communications Manager to support our events, marketing, website management and membership functions. This role requires a dynamic individual who is detail-oriented, capable of managing multiple priorities, and experienced in project coordination. The ideal candidate will be a strong communicator, problem-solver, and self-starter who thrives in a fast-paced environment.

Responsibilities

• Project Management/ Event Management

  1. Managing and coordinating BIMA events, iftar, events, dinners, charity health promotions.

  2. Coordinate local network projects/ activities for Luton Muslim Health Alliance and London Muslim Health Network, ensuring deadlines and deliverables are met. 

  3. Track project progress, and provide status updates to Senior Management Team.

  4. Support logistical requirements of the events, this may include but not limited to printing, refreshments, liaising with venues, volunteers, stakeholders.

  5. Facilitate team meetings, document minutes, and follow up on action items.

  6. Evaluating and completing written reports on the projects and deliverables. 

• Marketing Management

  1. Assist in the execution of marketing campaigns, including email marketing, social media, and content creation.

  2. Content creation and curation, working with a marketing agency, ensuring consistency with branding and messaging.

  3. Collate marketing materials, ensuring consistency with branding and messaging.

  4. Maintain marketing databases and mailing lists.

  5. Management/ Engagement on Social Media Platforms. 

  6. Assist with promotional activity for BIMA events.

  7. Creating an evergreen campaign on membership growth.

  8. Marketing Administration

• Membership Onboarding

  1. Reviewing and processing membership sign ups via the website.

  2. Reviewing and processing members on BIMA’s whatsapp community.

  3. Maintain and deliver professional customer service for membership queries.

• Administration

  1. Supporting BIMA teams and colleagues in organising and delivering projects and events, this may include but not limited to email management, marketing and promotion, database management and logistical support.

  2. Support senior leadership in administration and management of the email inbox.

Person Specification

• A Bachelor's degree or equivalent experience in a relevant field, such as event management or project management

• Demonstrated expertise in marketing, event planning, and website management, with a track record of successful campaigns and initiatives.

• Exceptional writing skills with the ability to create compelling, persuasive, and well-structured content tailored to diverse audiences.

• Strong verbal and written communication skills, with proficiency in English at a professional level.

• Proven ability to manage multiple projects simultaneously, meeting deadlines and ensuring high-quality outcomes.

• Proficiency in Microsoft Office Suite and Google Workspace.

• Experience with website management platforms (e.g., WordPress) is highly desirable.

• Excellent organisational and time management skills, with a keen attention to detail and the ability to prioritise effectively.

• Ability to work both independently and collaboratively within a team environment, demonstrating adaptability and problem-solving skills.

• Highly self-motivated and proactive, with a strong drive to take initiative and achieve goals.

The Project Manager will play a vital role in furthering BIMA's mission to serve the Muslim healthcare community in the UK.

If you have a passion for organising impactful projects and events and have experience in project and event management, we encourage you to apply for this rewarding position.

Application Process

Applications will be subject to an agreed date to interview and reviewed on a rolling basis, with a final deadline to apply of 31st May 2025. This advert may close if we find the right candidate before then. You are therefore strongly encouraged to apply in advance of the application deadline.

Paid Digital Marketing Manager – Membership
Reference: APR20256193
Location: Flexible in UK
Salary: £33,027.00 - £35,259.00 Per Annum, Pro Rata
Contract: 12 Months
Hours: Part-Time, 30 hours per week

Are you an experienced paid digital expert who is also passionate about nature? We're looking for someone to join our membership marketing team and deliver income-generating recruitment campaigns.

You will have proven expertise of managing the delivery of paid search, social and display advertising using a range of targeting techniques including macro demographic and internet-based targeting, as well as micro audience segmentation-based targeting and re targeting techniques. You will manage the media agency at delivery level to ensure this activity is planned and monitored closely and optimised regularly to maximise impact and ROI.

You will also work alongside direct marketing managers to integrate with paid offline and DM/EM campaigns and with the website team to optimise conversion across the join journey.

Essential skills, knowledge and experience:

• Experience in planning and running effective digital advertising campaigns across PPC, Paid Social and Display
• Ability to demonstrate a comprehensive understanding of digital marketing techniques within the media, targeting and creative areas of the role
• Experience in optimizing landing pages / sign-up journeys to improve the conversion rate/value from paid digital campaigns.
• Expertise in working with tracking, measurement and analytic tools used in paid digital media, including systems and software to support this
• Budget management of significant >£500k annual paid digital media budgets
• A good instinct for messages and creative that will drive conversion and income.
• Experience of working in a charity/fundraising team with an understanding of fundraising compliance would be an advantage.

Additional information

• This is a fixed term 12 month contract, for 30 hours per week, which can be worked across 4 of 5 days per week.
• You will work mainly from home so a strong internet connection is essential.
• Occasional travel to an RSPB office for team meetings may be required.

Closing date: 23:59, Sunday, 11th May 2025
We are looking to conduct interviews for this position on 20/21 May.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application you will be asked to provide a copy of your CV and complete a short form. You will have the opportunity to explain how you meet the criteria set above in the cover letter section of the application form. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

The Fundraising and Communications Officer is a vital member of the Membership and Development team, responsible for engaging and communicating with Humanists International's members and the wider public, with a strong focus on fundraising. This role involves developing and implementing communication and fundraising strategies, managing social media channels, creating compelling content, and utilizing AI tools to optimize outreach and fundraising effectiveness, particularly in engaging standard value supporters.

Key Responsibilities:

Fundraising and Development:

• Develop and implement fundraising plans and campaigns, with a focus on strategies to engage and cultivate standard value supporters.

• Create compelling content for fundraising appeals, ensuring alignment with Humanists International's values and mission.

• Analyze fundraising data to identify trends and opportunities for improvement, using AI-driven analytics where appropriate to understand standard value supporter behavior.

• Implement strategies to cultivate and steward relationships with donors, with a focus on upgrading standard value supporters.

Membership Communications:

• Manage all membership-related communications, including the monthly newsletter, ensuring content is engaging, informative, and promotes fundraising opportunities to standard value supporters.

• Establish and maintain a strong online presence through existing social media accounts (e.g., Twitter, Facebook) and by creating new accounts on platforms like Instagram and BlueSky.

• Develop and implement social media strategies to increase engagement and reach, with targeted campaigns for standard value supporters.

• Respond to inquiries and engage with members online, fostering a sense of community among standard value supporters.

• Utilize AI tools to schedule posts, analyze social media performance, and identify target audiences within the standard value supporter segment for fundraising.

Campaigns:

• Invest time and effort in relaunching the "End Blasphemy Laws" campaign, developing engaging content and promoting it across various channels to maximize fundraising and awareness, with specific strategies for standard value supporters.

• Support other campaigns led by Humanists International, contributing to their communication strategies and execution, with a focus on integrating fundraising elements and engaging standard value supporters.

Content Creation and Publication:

• Produce high-quality written and visual content for various platforms, including the website, social media, newsletters, fundraising appeals, and reports, tailored to appeal to standard value supporters.

• Support the Chief Executive in writing the annual report, ensuring it effectively communicates the organization's achievements and impact to all supporters.

• Use AI tools to assist in content creation, including generating initial drafts, optimizing content for different platforms, and ensuring consistency in tone and style, particularly for communications targeting standard value supporters.

Collaboration and Support:

• Work closely with the Advocacy and Membership Development teams to ensure consistent messaging and effective communication of Humanists International's work, with a focus on integrating fundraising into all communications with standard value supporters.

• Provide communications support to Young Humanists International, assisting with their campaigns and initiatives.

Planning and Strategy:

• Work with the Chief Executive Officer to develop a comprehensive annual communications and fundraising plan that aligns with the organization's strategic goals, with specific strategies for standard value supporters.

• Monitor and evaluate the effectiveness of communication activities and make recommendations for improvement, using data and AI-driven analytics to assess engagement and fundraising outcomes among standard value supporters.

Person Specification:

Essential:

• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences, including standard value supporters.

• Strong understanding of social media platforms and best practices, with experience in using social media for fundraising.

• Experience in creating engaging content for online and offline channels, including fundraising appeals.

• Ability to work independently and as part of a team.

• Strong organizational and time management skills.

• Commitment to the values of Humanists International.

• Demonstrable experience and comfort using AI tools for content creation, social media management, or data analysis, with a focus on fundraising applications.

Desirable:

• Experience in campaign development and execution, with a focus on fundraising campaigns targeting specific donor segments.

• Graphic design skills and experience with design software.

• Knowledge of website content management systems.

• Familiarity with the international human rights landscape.

About The Role
Closing Date: 1st May
Area role covers: Lancashire and Cumbria  

It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.

We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role that would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.  
From multi-year partnerships and supporters to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. 

The successful candidate will be able to deliver first-class relationship and account management, maximising retention and driving opportunities to secure new income within Lancashire and Cumbria (from prospecting through to pitch development and delivery). 

Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
 
This is a homeworking role and you will be required to regularly travel across Lancashire and Cumbria to meet supporters and also occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK, live in the Lancashire and Cumbria patch, and have the correct right to work documents to work in the UK.

About you  

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management 
- Experience in identifying and acquiring new business opportunities.  
- Experience in delivering excellent supporter stewardship and/or customer care. 
- Able to analyse data and information to make decisions. 
- Proven track record in achieving financial and non-financial targets. 
- Ability to work remotely and independently and travel across an extensive patch.

If you would like to have an informal chat about this role, please contact our Talent Acquisition Team.

Business Development Project Manager

Our client has an exciting opportunity for an enthusiastic and forward-thinking Business Development Project Manager, this role will be right at the heart of helping grow and shape the services that make a real difference to people with learning disabilities, autism and mental health.

You will be working for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, so that they get support that truly meets their needs. 

Position: Business Development Project Manager

Location: Homebased, occasional travel will be required (around 25% or less) 

Salary: £38,653

Hours: Full Time, 37.5 hours per week 

Contract: Permanent 

Closing Date: Thursday 15th May 2025, the client reserves the right to interview before the closing date so please apply asap. 

About the role: 

We have a fantastic opportunity for a Business Development Project Manager to join our dedicated team. You'll be right at the heart of helping us grow and shape services that make a real difference to people with learning disabilities, autism and mental health.

This role gives you the chance to be involved in exciting and important work that directly influences the future of our services—and the lives of the people we support. This role is all about collaboration, creativity, and bringing plans to life. You’ll work alongside colleagues across the organisation to:

• Support the development of our current services and the growth of new ones, in line with our Business Plan and Strategy

• Manage business opportunities from start to finish, including leading on procurement processes through online portals

• Coordinate and write high-quality tender submissions, ensuring we meet all deadlines and requirements

• Work closely with senior colleagues including the Deputy Chief Business Officer, operational managers, and central support teams to get great results

• Help build and grow meaningful partnerships across different regions

• Contribute to strategic growth by identifying where we can make the most impact and value

This is a home-based role, occasional travel will be required (around 25% or less) mainly for service visits and face-to-face meetings, including some travel to Kent. You don’t necessarily need to drive, as long as you're able to travel when needed, but having access to a car is desirable.

About you: 

We’re looking for a Business Development Project Manager who:

• Has experience working in the social care sector, ideally with people with learning disabilities, autism and mental health

• Understands different service models and is passionate about delivering high-quality, person-centred support

• Experience in project management, business development, or service commissioning in social care

• A good understanding of public sector procurement, including using procurement portals

• Has experience managing projects, especially around business development and service improvement

• Knowledge of the challenges and opportunities facing the adult social care sector

• Writes clearly and confidently—particularly when it comes to tenders, reports, and strategic documents

• Can work across different teams and departments, bringing people together and achieving shared goals

• Builds positive relationships with a wide range of people—inside and outside the organisation

• Communicates clearly and professionally, both in writing and in conversation

Other roles you may have experience of could include: Project Manager, Programme Manager, Operational Development Manager, Strategic Partnerships Manager, Business & Service Improvement Lead, Social Care Development Lead, Community Engagement & Development Manager, Stakeholder & Partnerships Manager, Commissioning & Development Manager, Income Generation Manager, ETC… 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced abuse or violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will be joining our growing national advocacy team, supporting survivors remotely across the UK. You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
 
This is a pivotal moment in Galop’s journey. We have grown quickly over the last five years and you will be part of the future of our work. You’ll help us reach, support and assist more of our community nationally. You’ll be helping to amplify the voices of LGBT survivors of abuse and ensure that they are at the centre of Galop’s service.
 
For more information on this role please download the attached job description.
 
Location: This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK.
Hours: Full Time (35 hours per week)
Contract: Until 31 March 2026 (extension subject to funding)
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: Grade F: £27,230.31 - £31,878.96
 
Closing Date
 
Applications should be submitted by 10am on 20th May
Interviews will be held on week commencing 2nd June
 
REF-221199

We are looking for a Fundraising Officer to support income development across high value, special events and individuals, initially for a one year contract with the likely prospect of going permanent.

This is a UK home working role, with occasional travel.

The Charity
An incredible National social welfare and sustainability charity dedicated to proactively supporting health, safety and well-being to people across the country.

You would be joining a welcoming collaborative team within an inclusive and supportive organisation offering strong working benefits including
Flexible working options from 4 days a week to compressed or flexi hours
Generous contributory pension scheme
38 days annual leave for full time members of staff (including public holidays)
Employee Assistance Programme

The Role
Support a broad range of fundraising efforts across high value, individuals and special events.

Cultivate and recruit new and existing supporters, donors and fundraisers to actively engage in the fundraising and events activities.

Work effectively with teams to support on events including MP visits, partner events, media visits.

Support the Corporate Partnerships Manager in providing excellent stewardship and account management to existing partners.

The Candidate
Fundraising experience in any high value stream or individual giving / appeals capacity with the ability to manage relationships with a diverse range of people.

Experience of developing business plans and budgets, producing reports on progress and against objectives and financial targets.

Excellent written and communication skills.

IMPORTANT NOTE

Please note the charity are keen to interview ASAP so please apply today to not miss out.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Join Our Team!

The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.

This role comes at an exciting time in our work and will be impactful in delivering our mission and commitments to the movement. This is a full-time role which will focus on strengthening the delivery of key movement activities, developing a pipeline for paying partnerships with the sector, as well as supporting more thorough impact and learning across our work. We are open to exploring a job share or part-time role.

Key information:

• Full-time role (37.5 hrs). We are open to a part-time role (30 hrs)
• The Salary is £44,000 per annum (this is the full-time salary)
• Permanent contract
• Home-based / fully remote
• We welcome flexible working requests
• Deadline: Sunday 4th May at midnight

We are looking for someone who has:

• Experience in project management
• Experience of designing and delivering training
• Experience in building partnerships to achieve shared goals
• Initiative and can work independently

We recognise that each applicant will bring unique skills, knowledge and experiences, lending their own contribution to our collective work. We look forward to the role holder bringing their ideas and shaping the role. We’ve outlined the purpose and main responsibilities of the role in the link above; however, the day-to-day role may also involve other related duties and responsibilities which may arise from the nature and character of the post.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

 

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

 

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

 

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

 

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

 

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

 

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

 

Please note: This role is being advertised by NFP People on behalf of our client.

Context and Background

The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.

The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.

We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.

Candidates for this position should have experience  and skills that cover:

• Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
• Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
• Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
• Willingness to travel within the UK via car or public transport to conduct mystery shopping. 
• Being dynamic and a team player is essential.

Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:

•  Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
• To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
• Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
• Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
• Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
• Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
• Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
• Work with data, including checking data selections for telephone activity.
• Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
• Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
• Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.

Main duties and responsibilities

1. With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone  direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
2. Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
3. Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
4. Work with internal NSPCC support teams to set up new agencies and campaigns.
5. Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
6. Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations.  This should include regular mystery shopping and call listening.
7. To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
8. To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
9. To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
10. To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.

Responsibilities for all staff within the Income Generation directorate

• A commitment to safeguard and promote the welfare of children and young people.
• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
• To adhere to all the NSPCC’S service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team performance.
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Key Relationships - Internal

• Reports to Associate Head – Direct Fundraising.
• A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
• Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
• Work with Finance Department to assist with reporting budget and reforecast all activity.
• Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships. 

Key Relationships – External

•  Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.

Person Specification

Skills and abilities

1. Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
2. Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
3. Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
4. The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
5. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
6. Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.

Knowledge and experience

1. Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
2. A personal commitment to ending cruelty to children.

Personal characteristics

1. Commitment to apply NSPCC’s values and behaviours to all aspects of work.
2. Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

•  Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

We’re delighted to be working with The Children’s Society to support the recruitment of their new Digital Marketing Manager.

Location: Remote, London
Salary: £40,500
Full-time, Permanent

As the Digital Marketing Manager, you’ll lead on planning, delivering, and optimizing innovative digital campaigns that mobilize the public, grow the national supporter base, and elevate the charity’s mission. You'll collaborate with internal teams and external agencies to create integrated digital strategies across paid search, social media, and programmatic channels — all while championing a data-led, audience-focused approach.

What you’ll do:

• Plan, deliver, and optimise paid digital campaigns that grow the supporter base
• Work with agencies, creatives, and internal teams to produce powerful content
• Manage platforms like Meta, Google Ads, and analytics tools
• Use insights and data to drive performance and improve future campaigns
• Upskill colleagues and champion a culture of digital innovation

What you’ll bring:

• Strong digital marketing experience, especially in paid media
• Excellent analytical and reporting skills
• Creative mindset and collaborative approach
• Understanding of digital platforms, SEO, and adtech compliance
• A passion for social justice and improving young lives

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Our partner, an international charity, is looking to recruit an experienced Finance Business Partner. The successful candidate will be joining the organisation during an interesting period, and be curious, with a strong analytical mind and ability to interpret financial information, and be articulate. 

Responsibilities

• As a business partner, ensure that there is a sound understanding of business areas in terms of both present as well as forecasted performance.
• Work with budget holders on the annual budgeting and forecasting processes, ensuring that any advice/support in understanding the numbers is provided in a timely manner, and that they and senior management are supported in their decision making.
• Lead on the preparation of the quarterly forecasts.
• Undertake budgetary versus actual expenditure analysis, providing reports and meaningful information to budget holders and senior finance team members.
• Support in developing project budgets on a full cost recovery basis, and in the preparation of donor report.
• Support in undertaking grant reconciliations.
• Offer coaching and training as required.

Requirements

• Experienced business partner, highly numerate and analytical, able to understand the business and strategic outlook of the organisation, able to interpret financial information and communicate this clearly and precisely.
• Experience in developing budgets & forecasts, and undertaking and presenting analysis, both in writing and verbally.
• Experience in the financial management of grants, including developing budgets for proposals (on a full cost recovery basis), and reporting for donors.
• Strong communication skills – able to accurately and precisely communicate important financial information to non-finance budget holders, and senior management staff, challenge numbers and support in sound decision making.
• Experience of working in an international organisation, in a multi-currency environment, and with colleagues based globally.
• Strong systems/IT skills
• Experience in offering coaching on internal controls & processes, budgets & accompanying analysis, and systems/IT.

This is a remote role, and the candidate can be based anywhere in the UK. Please note, this role cannot accomodate remote working from outside the UK, and as such is only open to candidates with the right to work in the UK. 

Introduction to the Role

We are seeking a results-driven Development and Fundraising Officer to lead our grant applications, trust initiatives, and donor engagement efforts. In this international role, you will work closely with our team to create compelling proposals, coordinate fundraising events, and secure essential funding. Reporting directly to the Interim Director, you will play a vital role in shaping our fundraising strategy while working within a flexible, remote environment.

General Details

• Title: Development and Fundraising Officer

• Salary: £28-35,000 per annum based on experience and training

• Reporting to: Interim Director

• Contract: One-year renewable, Full-time (35 hours per week)

• Location: Remote

• International scope: Engage with international donors, trusts, and grant-making bodies

Core Responsibilities

1. Grant & trust applications

You will drive the research, development, and management of grant applications and trust funding. Your role involves identifying funding opportunities that align with Hong Kong Watch’s mission and preparing detailed proposals that secure essential resources for our projects.

2. Fundraising campaigns & donor engagement

In this responsibility, you will design and execute targeted fundraising campaigns and events. You will work to cultivate and maintain relationships with individual donors, trusts, and institutional funders, ensuring a consistent flow of financial support that underpins our advocacy and community work.

3. Coordination & communications

This responsibility centres on effective internal collaboration and external representation. You will coordinate with our communications teams to ensure consistent messaging, manage donor communications, and report on the impact of our fundraising efforts.

Key Tasks

• Research and application development:
  Identify suitable grant opportunities, trusts, and philanthropic funding sources both in the UK and internationally. You will draft, refine, and submit proposals that reflect Hong Kong Watch’s strategic priorities, ensuring compliance with each funder’s requirements.

• Campaign strategy and event coordination:
  Develop integrated fundraising campaigns in collaboration with our communications team. This includes planning virtual and in-person events, managing donor appreciation sessions, and ensuring that each campaign aligns with our overall mission and values.

• Donor relationship management:
  Build and nurture relationships with a diverse range of funders. This task involves regular communication, organising meetings and presentations, and providing clear, detailed impact reports that demonstrate the effectiveness of our initiatives.

• Internal collaboration and reporting:
  Work closely with the operations team to ensure that all fundraising efforts are fully aligned. You will attend monthly strategy meetings, coordinate updates, and produce comprehensive reports on campaign performance and donor engagement.

• Digital and social media integration:
  Collaborate with the communications team to create engaging online content that supports fundraising efforts. This includes drafting newsletters, managing social media updates, and developing digital materials that promote events and initiatives.

• Monitoring, evaluation, and strategic review:
  Continuously track key fundraising metrics and donor engagement levels. You will evaluate the success of fundraising initiatives, adjust strategies as needed, and prepare strategic reviews that inform future plans and objectives.

Essential Skills & Behaviours

• Grant-writing expertise:
  Proven track record of researching, drafting and submitting successful grant and trust applications.

• Excellent written & verbal communication:
  Able to craft compelling narratives and present confidently to donors, partners and colleagues.

• Relationship-building & stakeholder management:
  Skilled at cultivating and maintaining donor relationships, with strong interpersonal presence.

• Project & time management:
  Highly organised and able to plan multiple bids, campaigns and events to tight deadlines without oversight.

• Attention to detail & accuracy:
  Meticulous in proposal compliance, budgets, reporting and data entry.

• Analytical & outcomes-driven:
  Tracks fundraising metrics, evaluates impact, adjusts tactics to hit targets.

• Team-player & collaborator:
  Works seamlessly with communications, operations and senior leadership to align messages and priorities.

• Self-starter & remote-working discipline:
  Proactive, resourceful and able to manage your own workload in a flexible, home-based role.

• Cultural sensitivity & political awareness:
  Strong understanding of Hong Kong’s human rights context and respect for diaspora communities.

Desirable Skills & Behaviours

• Language skills:
  Proficiency in Cantonese.

• Event planning & virtual engagement:
  Background in coordinating both in-person and online fundraising events, webinars or galas.

• Digital fundraising & social media integration:
  Know-how in peer-to-peer platforms, crowdfunding tools and integrating campaigns with social channels.

• Budgeting & financial literacy:
  Able to draft, monitor and report against budgets for grant-funded projects and campaigns.

• Network in philanthropic/trust circles:
  Existing contacts or familiarity with UK and international grant-makers, foundations and trusts.

• Human rights or advocacy sector experience:
  Prior work in NGOs, think tanks or advocacy that demonstrates commitment to civil liberties.

• Strategic thinking & innovation:
  Creative in identifying new funding streams and piloting novel campaign approaches.

What We Offer

• Competitive salary: £28-35,000 per annum

• Flexible working: Enjoy a remote working environment with one monthly in-person meeting in London if you are based in the UK

• International exposure: Engage with a diverse network of global donors, trusts, and philanthropic partners

• Professional development: Opportunities for training and growth in the field of international fundraising

• Collaborative culture: Join a dedicated team committed to making a tangible impact for Hong Kongers and their communities

Interviews

First-round interviews will be conducted on a rolling basis, both before and after the application deadline.