Support jobs in harrow, essex

Do you want to help people in the Middle East free themselves from a life of poverty and injustice?

Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through: Education, Healthcare and Community Development programmes. Without our staff, this important work simply wouldn’t be possible.

We are looking for an outstanding HR professional to provide compassionate HR support to the whole organisation and play a pivotal role driving initiatives that improve employee experience, engagement and operational efficiency.

As Embrace’s People Advisor, you will play a pivotal role managing the full breadth of day-to-day HR matters and be a key contributor to creating an inclusive, diverse culture in which all staff can flourish and thrive in a hybrid working environment.

Key Responsibilities:

• Provide day-to-day HR support and advice to managers and staff on a range of HR issues, including employee relations, performance management, and policy interpretation.
• Assist in the development and implementation of HR policies and procedures, ensuring these reflect the Christian vision and values of Embrace the Middle East.
• Support recruitment processes, including drafting job descriptions, person specification, conducting interviews, and onboarding new staff.
• Manage Embrace’s HR digital platform and staff data, ensuring compliance with data protection regulations.
• Coordinate training sessions and all staff coming together days.
• Contribute to the overall success of Embrace through championing HR initiatives that have a positive impact on the charity’s people and culture.

Skills, experience and professional qualifications required:

• CIPD qualified, level 5 or above
• Excellent understanding and application of UK employment law and best practice
• Experience of providing HR support for a remote and flexible working organisation
• Experience of working for a small to medium sized organisation in a HR stand-alone role
• Experience of managing a wide range of employee relations (e.g. disciplinary, grievance, performance improvement, dismissal, absence management), policy development and health & safety compliance
• Experience of managing staff recruitment, selection, onboarding and offboarding
• Experience of managing a cloud-based HR system, integrated with payroll, for the whole organisation
• Analytical skills to draw out useful information to inform reports and actions
• Ability to confidently and cogently influence and support managers at all levels
• Experience of contributing to the creation of a values-led, inclusive and high-performing organisational culture
• Experience managing and maintaining HR systems and reporting tools
• Excellent IT skills, including Microsoft Office 365, Excel, HR and payroll cloud-based systems
• Sympathy with the Christian ethos of the charity and commitment to serve Embrace’s faith inspired mission

Staff benefits at Embrace the Middle East:

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
• Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
• Pension - option to join from day 1. Maximum employer contribution of 10%
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
• Life Assurance - 3x salary
• Access to retail discount portal
• Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
• Training and development programme for all employees
• Commitment to staff health & wellbeing

How to apply:

For further information and to apply, please visit our careers page.

Closing date: 27 June 2025.

Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Fixed Term Contract - 12 months

Join us to support people-led change across the UK.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

Purpose of the role:

 

The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.  

Key responsibilities:

Programme Development and Delivery

• With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
• Working with the Head of Comms to design and plan the launch of the new programme to applicants
• Working with the Head of Fellowship to design a support package for applicants into the programme
• With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.

• Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors

• Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
• Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications

 

 Sector Relations & Networking

• Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
• Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
• Systematic promotion of Fellows into these sectors.

Creation of Engagement Content

• Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
• Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
• Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
• Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
• Writing engagement materials such as case studies for a wide range of sectors and issues.

• Filtering Fellows’ surveys for case studies and other material.

 

Post-learning support for the community of Fellows

• Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
• Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
• Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
• Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
• Supporting the Engagement Director with the biennial Awards Ceremony for Fellows

And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.

Person Specification 

Qualifications

Degree level or equivalent transferable skills

Skills and Experience

• Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
• Experience working in or with the voluntary, community, or social impact sectors
• Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
• Experience of designing and facilitating events, workshops or convenings
• Proven experience of relationship management, including with partners and advisory groups
• Demonstrated ability to conduct desk-based research, synthesis and programme scoping
• Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
• Understanding of knowledge exchange, learning dissemination and post-programme support
• Experience of supporting communities or individuals to maximise their impact
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
• Excellent organisational and prioritisation skills
• Comfortable working independently and collaboratively across functions
• Commitment to equity, diversity and inclusion in programme design and delivery

 

TCF Competency Framework for Personal Development 
 

Role Specific Responsibility

• Innovative in approach.
• Trains and supports others to develop their skills.
• Aligns best practice on process.
• Delivers change and operational strategy through collaboration and using coaching where appropriate.
• Strategic focus on all team outcomes.

Quality & Efficiency

• Drives results-oriented work.
• Holds a realistic view of results, while nurturing team potential.
• Provides clear accountability to team members, and leads by example in performance management.
• Uses forward planning to meet appropriate deadlines.
• Solves complex problems with a strategic approach.

Communication

• Influences and persuades stakeholders at all levels.
• Resolves misunderstandings and conflicts through thoughtful communication.
• Delivers complex information in an easily understandable way.
• Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.

Problem Solving

• Thinks creatively to solve complex problems.
• Balances multiple factors, such as costs, time, and resources, when solving problems.
• Anticipates potential issues and proactively addresses them.

Teamwork

• Resolves team conflicts and keeps the team focused on common goals.
• Takes on a leadership role within a team when needed.
• Builds strong relationships across teams and departments.
• Demonstrates leadership in driving team performance.

Leadership

• Leads larger teams or complex projects, ensuring alignment with organisational goals.
• Develops and implements strategies to improve team performance.
• Provides mentorship and coaching to others within the organisation.

Decision-Making

• Makes decisions in complex or high-pressure situations with limited information.
• Demonstrates sound judgement and considers the long-term impact of decisions.

Stakeholder Management

• Develops and maintains strategic relationships that contribute to the success of the organisation.

Change Management

• Leads the delivery and manages significant change initiatives, ensuring smooth transitions.

Strategic Thinking

• Develops and implements strategies that align with long-term goals and objectives.
• Analyses trends and data to make informed strategic decisions.

Interpersonal Skills

Handles difficult conversations with empathy, showing respect for diverse perspectives

Working for The Churchill Fellowship 

• Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office) 
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 week paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution 
• Enhanced maternity, paternity and adoption leave and pay. 
• Employee Assistance Programme
• Life Assurance 
• Bike purchase salary sacrifice scheme (Cycle2Work) 

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible.  The successful candidate will ideally start in August 2025.

Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.  Our office accommodation is accessible throughout.  

In this role, you will ensure the smooth and effective running of our Board of Trustees and its supporting committees. Working closely with senior leaders and Board members, you will be responsible for coordinating meetings, preparing high-quality documentation, and supporting compliance with governance and regulatory standards.

You will play an essential part in delivering a professional and efficient meeting management service. This includes planning and scheduling meetings, drafting agendas and papers, maintaining accurate records, and ensuring that best practice principles are upheld across all committee processes.

You may already have experience in committee administration, or you may bring a strong background in general administration or an educational interest in governance and a willingness to learn.

If you’re a quick learner with a keen interest in developing expertise in committee administration, we’d love to hear from you!

We would like to hear from you if you can demonstrate:

• Experience of providing diary management support
• Experience of committee secretarial duties
• Demonstrate customer service exeperience
• Confident written and verbal communication with colleagues and senior stakeholders
• Demonstrate strong organisational skills including the management of multiple activities.
• Delivery of work that is on time and to a high standard with excellent attention to detail.
• Demonstrate a high level of IT skill that can be used to deliver day-to-day work and to improve business processes.

The salary for this position will be between £30,000 - £34,000 depending on experience. This is a full time post at 36 hours per work and will be offered on a permanent basis. We will consider making this a part-time appointment, but no less than 0.8 FTE.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week  with the option to work remotely for the remainder of the week.

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.

We welcome all applicants including those from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.

Closing Date: 18 June 2025

Interview Date: 1 & 2 July 2025

We have an exciting new opportunity for an experienced Team Manager to join Ability Housing Association based at Sessile Court, Hayes

About Ability Housing Association

We are Ability. We provide housing, care and support services for people who want to live more independently. We focus on what each person can do – on their ability – rather than what they can’t do. We work together with our customers to help them overcome barriers to achieving their own personal independent living goals.

About the role

At Sessile Court, we provide supported accommodation for adults with enduring mental health needs. We recognise that, like everyone, our customers’ needs fluctuate and, as such, the support we provide is individually tailored in line with customer needs, preferences and aspirations.

You will be responsible for ensuring that each customer has a personalised package of support in place and that risk assessments reflect a positive approach to risk-taking. You will ensure that customers have choice and control over their support and are empowered to live as independently as possible, with the long-term aim being to gradually reduce support in a safe and planned way.

You will report to the Area Manager and will be part of a wider team of experienced Team Managers, who provide peer support to each other. A typical day will involve working in partnership with a range of stakeholders involved in customers’ support, allocating and matching support workers to customers, mentoring and coaching support workers in carrying out needs assessments and reviews, and writing support plans and risk assessments.

This is a full-time position working 35 hours a week on a 9-5 basis with a requirement to participate in on-call duties approximately once every two months.

About you:

• You will have a passion for working closely with individuals experiencing mental ill-health and will have an understanding of the stigmatisation and discrimination often experienced by our customers
• You will have an in-depth understanding of a range of approaches that are effective in achieving high customer involvement
• You will be focussed on customers’ strengths and abilities and will have a demonstrable history of supporting individuals with mental ill-health to live as independently as possible
• You will be efficient, motivated and organised, being able to work to deadlines and meet set objectives
• You will be a skilled people manager and will have experience of leading motivated teams to provide high-quality, individualised support in a supported housing or similar setting

Experience and Qualifications

• At least 2 years relevant experience in an operational management capacity in a health and social care setting
• Hold or working towards a Level 5 Diploma in Leadership in Health & Social Care or equivalent qualification .

Benefits you will receive with this role

• Support and leadership
• Training, learning and development opportunities
• Medical cash-back scheme
•  25 days annual leave (plus bank holidays)
•  Contributory pension
•  0.45p per mile
•  Sick pay

Starting salary: £35,226

Weekly hours: 35

This post requires employment references and enhanced clearance by the Disclosure & Barring Service.

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

BACKGROUND

For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.

The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers.  The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.

The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.

As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.

Key Duties and Responsibilities

The post-holder will:

· Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.

· Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request  mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.

· Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)

· Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.

· Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.

· Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.

· Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits

· Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law

· Cascade information, changes,  and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service

· Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting. 

· Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator

· Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants 

· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).

Other duties:

• Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms. 

• To attend staff meetings as required.

• To undertake other duties which are generally compatible with the functions of the post.

• To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.

Person Specification

Essential skills, knowledge and experience:

· At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews

· At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing

· Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy  

· Experience of managing a case load

· Knowledge or ability to understand and use relevant legislation

· Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification

· Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)

· Experience of working with interpreters in the delivery of advice

· Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment

· Able to relate to a wide cross section of clients in a non-judgmental way.

· Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.

· Able and willing to learn and assimilate new knowledge in a working environment.

· Able to give and receive feedback objectively and sensitively.

· Able and willing to work both on own initiative and as part of a team.

· Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.

· Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.

Desirable:

· Experience of specialist advice work, including appeals and mandatory reconsiderations

· Friendly, polite, and patient

· Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel

· Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK

· Experience of working with volunteers

· Experience of supervising other advisers, including volunteers  

· Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.

· Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system

· Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.

· Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,

· Ability to communicate with other organisations, housing, and welfare departments.

How to apply 

The first stage is to complete on our online application form on our website by 9am on 9 June 2025.

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

Job title: Services Manager

Salary: £43,260

Hours: Full time 37.5 hours per week

Location: Home-based in London/Southeast, with significant travel within region and nationwide.

Contract: Permanent

​

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help Armed Forces veterans with barriers to employment and their adult family members to find meaningful and sustainable employment after service. This often means overcoming significant barriers such as health conditions, criminal records, substance misuse, and homelessness, on their journey to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and motivation to move forwards in their careers.

As a Services Manager, you'll play a key leadership role in shaping, delivering and expanding our support services. You'll oversee a team of up to eight passionate team members, helping them deliver personalised, high-quality support to veterans and their families. You'll also lead outreach and engagement in your region, building awareness of our services and ensuring we reach those who need us most.

You'll be joining a values-driven, supportive team that works collaboratively to achieve life-changing outcomes.

What we're looking for

• A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer to veterans and the Armed Forces community.

• Motivation and commitment: You understand that supporting people facing complex challenges can be demanding - and you're ready to bring the energy, empathy and resilience needed to support your team to succeed. 

• Adaptability: This is a hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting. Balancing operational needs with strategic thinking can present a challenge that you will be confident you can overcome.

• An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.

Why should you apply?

• A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.

• Competitive salary and benefits including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.

• Flexibility and variety: a mix of travelling in your area, home working and regular visits to the historic Poppy Factory in Richmond, London

• Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.

• Be part of an iconic charity with over a century of history supporting the Armed Forces community.

For the full job description and more information about the role please download the Candidate Pack.

Due to the travel requirements of the role and the region covered, it is essential that the post holder holds a full driving licence and access to a car for business purposes. 

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.

Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate. 

The closing date for applications will be 15 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered. 

To arrange an informal conversation about the role, please contact Debbie Boughtflower.

Click here to apply for the role of Services Manager

No agencies please.

The successful candidates will be subject to an enhanced DBS check. 

Applying for a role at The Poppy Factory

We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.

All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.

We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.

We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.

We've compiled some advice to candidates which may be helpful as you prepare your application.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce.  As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

· Opportunity for home-based/hybrid and flexible working

· 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays

· Double-matched pension contributions up to 10% employer contribution

Rinova Ltd is an established and successful employee-owned company, with headquarters in Central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision, and we were granted funding under the Mayor’s ESF Academies Programme, to set up the Creative Academy. Since its launch, the project has successfully supported dancers to enhance their professional development and is now delivering a range of courses as part of the Mayors Adult Skills provision. 

Free accredited courses in Dance Leadership, Performance Skills and Investigating Enterprise Skills, offer learners the opportunity to develop their skills and potential career opportunities. 

This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations.

About the job

Rinova Ltd are currently seeking an experienced Dance Tutor and Learning Support Officer for their Creative Re Work Programme, with a background in the arts and creative sector, keen and able to work with young people and adults entering or re-entering the world of work.

The successful candidate will be committed to helping people achieve their potential and to assist with the delivery of our accredited courses in London locations. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. An understanding of the very specific barriers and considerations, that those within, (or transitioning into) the creative sector, face.

The successful candidate will also be required to be competent in collaboratively designing lesson plans, learner timetables and schemes of work.

In addition, be able to conduct learner reviews, competent marking abilities of learner portfolios, demonstrate effective administrative skills and deliver high quality information, advice and guidance.

The role will be offered initially on a part-time basis mainly working across London boroughs and the office, with the opportunity to work remotely on occasions. There may be potential for this to become a full-time post in the future. You will be required to complete a practical assessment as part of the interview process.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

We are an Approved Centre for the delivery of accredited courses with both NCFE and the Leadership Skills Foundation, Awarding Bodies. We have been awarded a Matrix Accreditation, which is recognition of our high standards of IAG delivery, and we have Centre of Excellence status from the Leadership Skills Foundation.

This is an ideal opportunity for someone who has experience in the arts, has developed excellent networks and understands the issues facing those entering the sector. The successful candidate will have a commitment to supporting individuals and want to be part of an organisation, which changes lives for the better.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Closing date: 17th June 2025

 

Job description

Delivery and line management

• To assist in the delivery of practical dance and performance skills classes as and when required.
• To manage a caseload of participants requiring Information, Advice & Guidance (IAG), mentoring and confidence building
• Completing appropriate action plans and reviews with participants
• To act as the single point of contact for small caseload of participants
• Complete marking of learner portfolios and reviews in a timely manner, ensuring high quality assurance standards
• To identify suitable referral partners i.e. universities, colleges, established networks, dance and community organisations from which to recruit course participants
• To communicate effectively with stakeholders, clients and team members
• To confidently deliver high quality teaching, information, advice and guidance
• To efficiently complete relevant paperwork, ensuring that accurate records are kept

Development of training materials and delivery

• To develop lesson plans, schemes of work and learner timetables that support delivery of the outcomes
• To provide resources relevant to individual courses
• To ensure that accurate records are kept for all sessions with appropriate sheets signed and stored
• To assist in the development of training materials to support the delivery
• To use available networks to recruit course participants from appropriate organisations
• To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations

 

 

 

Person Specification (skills knowledge and experience required)

Please address all points in your supporting statement and give examples

• Competent practical skills and/or experience as a performance artist. Dance conservatoire training, University education or equivalent with at least 3 years' experience.
• Practical experience of having worked within the creative industries and an understanding of the challenges faced by those either entering or transitioning within the creative sector.
• Some experience of working ( in a formal or informal capacity) with adults or young people aiming to access employment in the creative industries or wishing to retrain, would be an advantage.
• Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes. Ability to develop networks in support of organisational goals
• Good IT skills and the ability to produce professional presentations and training materials
• Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
• Experience of designing content across various social media platforms and knowledge to be able to implement this in a work environment to promote the work of the projects
• Ability to work to tight deadline and targets
• Able to create engaging and motivating training materials
• High standard of organisation, written and oral communications skills
• Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to learners
• Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
• The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager (Floating Support) 

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Cycle to Work Scheme

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are looking for an experienced and passionate Senior Programme Officer to work as part of our National Programmes Team.

This is a 25 hour a week fixed term position until July 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Mental Health UK brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for nearly 50 years.

With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.

We provide support and services for some of the biggest societal challenges that pose a threat to people’s mental health, including money problems, navigating through the system to get the right support, understanding mental health, loneliness and isolation, and resilience in young people.

The Mental Health UK programmes team is responsible for the delivery of high-quality programmes and projects that: meet the aims and objectives of Mental Health UK’s 2025-2030 Strategy, strategically align with the needs and expectations of our four founding charities, deliver for all stakeholders including funding partners and beneficiaries.

We design, deliver and measure the impact of our projects and services, ensuring that they meet the needs of people living with mental health problems and have a positive impact on the lives of individuals and communities across the UK.

One in four people in the UK have experienced a mental health problem. At Mental Health UK, we won’t stop until everyone has the tools they need to live their best possible life.

How you will make a difference

As Senior Programme Officer, I will support the Head of Commercial Insight & Development to ensure Mental Health UK delivers high quality projects and programmes that:

• Meet the aims and objectives of our 2025-30 strategy.
• Are strategically aligned with the needs and expectations of our four founding charities.
• Deliver for all stakeholders, including funding partners and beneficiaries.

In this role, I will support the Head of Commercial Insight & Development to identify opportunities to grow and expand our existing programmes. I will work with the Communications and Marketing Team to identify opportunities throughout our programmes to demonstrate our impact as an organisation.

I will oversee the day-to-day delivery of projects within Mental Health UK’s portfolio, supporting colleagues across Mental Health UK and the four founding charities to ensure outputs are delivered on time and to budget, and outcomes are achieved as planned.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We are looking for a fulfilment focused Supporter Relations Assistant to join our Supporter Relations Team and provide a great customer experience for all our supporters!

This role supports the Fulfilment Coordinator in embedding and implementing fulfilment initiatives and activities within Friends of the Earth and plays a frontline role in strengthening our supporters experience and promoting our vision to a wide range of people through our channels - email, post, phone and social media.

Key Skills and Attributes: 

We are looking for an enthusiastic and committed customer service whizz who can juggle managing deadlines, ensuring supporters are thanked and resource orders are fulfilled accurately and efficiently, speaking to our brilliant supporters on the phone, moderating our social media pages, updating and maintaining supporter data in Dynamics and processing donations. You will be proactive and organised and have strong admin skills with an eye for detail and a problem-solving attitude.  

No previous experience is needed as you’ll be trained in using the Dynamics CRM and AgoraPulse platform, understanding Gift Aid, GDPR, compliant donation taking and more, and be a proactive self-starter who can hit the ground running, answering queries about climate change, the environment and protecting the natural world. 

This is the perfect role for someone looking to change their career at Friends of the Earth. Due to the varied nature of the role, no two days will be the same!

The team: 

Our friendly and passionate Supporter Relations Team is at the frontline of our commitment to create and develop positive relationships with our grassroots network and supporters of Friends of the Earth.  

Location and working pattern:

Friends of the Earth operate a 4-day-week across 30 hours. Your working pattern will be Tuesday-Friday or Monday-Thursday.

We ask that our Supporter Relations Assistants work 4 days in our office in Stockwell with the day starting by 10am with a flexible working pattern to suit your individual needs. Our core hours are 10am to 4pm.

Closing date: Wednesday 18th June 2025 (23:59) 

Hours: Full time (30 hours over 4 days)

Location: London office in Stockwell

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

Are you passionate about fundraising? Do you want to work for an organisation that puts people at the heart of everything it does?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are looking for a passionate and driven Head of Fundraising to help us take our fundraising to the next level.

The impact you will have

Leading Connection Support’s fundraising activities, you will generate income from existing sources and new income streams, and inspire funders, donors and local companies to support our work. Providing strategic direction combined with a hands-on role, you will lead on funding applications, plan and deliver campaigns and events, and develop lasting relationships with our supporters.

This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis. You will be joining a supportive and friendly team and will work closely with colleagues from across the organisation to deliver fundraising activities and raise the profile of Connection Support.

Contract: Permanent, Hybrid working

Hours: Between 30 – 37.5 hours per week.

Salary: £42,322 - £47,949 per annum (pro rata for part- time)

Closing date: Tuesday 10th June @10am

Interviews: Monday 16th June

About you

You will have significant fundraising experience, including trust and foundation fundraising. In addition, you will have experience of at least one charitable income stream, i.e. cooperate, public, major donor or legacy, and a successful track record of delivering results.

Your experience should also include designing and managing fundraising campaigns and monitoring and analysing fundraising performance.

You will be passionate about solving homelessness and mental ill-health and share the values of Connection Support.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Supporter Acquisition Manager
 
Location: Hybrid
Department: Fundraising
Salary: £40,000-42,000 per annum
Hours: Full time – 35 hours per week (part time – 4 days considered)
Job Type: Full time
Contract Type: Permanent
 
Our client can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, they help current, former and retired civil servants get the best support. Join them as they embark on the next phase of their strategy to ensure they can be there when people need them the most.
 
Their supporters are the lifeblood of the Charity, most being current or former civil servants themselves and they are thankful for their support. Working alongside colleagues across the Charity, Civil Service and payroll fundraising agencies, the Supporter Acquisition Manager will play a key role in developing a multi-channel acquisition strategy, driving growth in new supporters and income. You will be innovating and delivering products and campaigns that inspire their audiences, ensuring that they raise the funds needed to continue their important work.
 
To be successful in this role, you will be proactive, results-driven and committed to providing an excellent supporter experience. You will have extensive direct marketing and product development fundraising experience, strong budget and management experience and be adept at delivering audience-led strategy across acquisition. Great communication skills and experience of leveraging digital solutions as well as multi-channel marketing will be essential.
 
This is an exciting time to join the Charity as they seek to embed their presence as a UK-wide charity and deliver sustainable income and supporter growth. Reporting to the Head of Individual Giving & Legacy, you will be part of an exciting department responsible for growing their largest and longest-term sources of income – their regular giving propositions (including payroll giving and lottery) and legacy fundraising. Regular Giving and donations from individuals are an essential part of their fundraising strategy, constituting over 80% of their income currently. If you would like to be a key member of their Fundraising department, then they would like to hear from you today!
 
In return, they can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, and interest free loans for season tickets and our cycle to work scheme.
 
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. This role will close as soon as it is filled, you are encouraged to apply at your earliest convenience to avoid disappointment.
 
Our client are committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
 
REF-221804

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

The contract for this role is expected to end: 31st March 2026

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes

What you'll bring:

Essential:
- Worked in a customer care setting with transferrable skills.

Desirable:
- Up to NVQ Level 2/3 or equivalent.

- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job descritpion