Support jobs in London
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
Closing date: Midnight on 19 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 28 January 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Anne Robson Trust
The Anne Robson Trust exists to improve the experience of dying for patients and those close to them. We help people talk more openly about death, and we work with healthcare organisations to provide companionship and comfort in the final days of life.
About the Role
This role provides essential administrative and organisational support to our Healthcare team - with a particular focus on supporting the Head of Healthcare Partnerships and Development in her day-to-day work. You’ll keep things running smoothly: organising meetings, preparing documents, managing follow-ups, coordinating data, and helping ensure our volunteer services and those across our NHS and community partners are consistent, engaged, and well supported. It’s a busy, varied role that suits someone who enjoys structure, detail, data analysis and engaging with stakeholders. As the charity grows, there may be opportunities to take on more project coordination responsibilities.
Key Responsibilities
PA & Team Support
- Proactive support for the Head of Healthcare Partnerships and Development: diary planning, follow-up, inbox and document creation and organisation
- Track actions and deadlines; keep information well-structured
- Prepare agendas, papers and notes for internal/external meetings
Coordination & Partner Support
- First-line administrative support for coordinators and partner teams
- Schedule and attend coordinator calls; maintain partner timelines and updates
- Administer volunteer records, onboarding and general service coordination
- Keep digital records accurate and up to date
Data, Monitoring & Reporting
- Collect, check and collate monthly service data
- Maintain spreadsheets, logs and worksheets
- Support data analysis and prepare summaries and dashboards
Training & Induction Support
- Organise logistics for online and in-person training sessions
- Keep training materials up to date, support evaluation and follow-up
- Prepare resources and assist facilitators during sessions
Research & Project Support
- Support with development and completion of project management tools
- Desk based research on local context and partner information
- Support planning and coordination for pilot projects: schedules, trackers, documentation Provide project support and help during the development of new services
Communications & Materials
- Produce clear documents, visuals and slide decks (Word, PowerPoint, Canva)
- Draft concise written updates for partners and internal use
- Maintain organised shared files and resources
Person Specification
- Essential Strong administrative and project support experience
- Excellent organisation, accuracy and attention to detail
- High digital confidence (Excel, Word, PowerPoint, online systems)
- Experience maintaining data and spreadsheets
- Clear written communication and ability to create simple visuals
- Calm, supportive communication style with partners and colleagues
- Ability to organise and prioritise own workload
- Solution focussed approach to challenges
- Team player with the ability and initiative to work unsupervised
Desirable
- Experience of working in the charity, statutory or health sector
- Experience supporting training or adult learning sessions
- Familiarity with volunteer-involving services
- Understanding of end-of-life care, or a willingness to learn
Personal Attributes
- Empathetic and emotionally intelligent
- Takes ownership of practical tasks and contributes positively to the team dynamic
- Practical, proactive and solutions-focused
- Reliable, organised, and steady under pressure
- Collaborative, grounded and aligned with our mission
Equality, Diversity and Inclusion The Anne Robson Trust is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We particularly encourage applications from underrepresented groups within the charity sector. We’re committed to ensuring that everyone’s contribution is valued and that our recruitment processes are fair and inclusive.
We are a UK charity working to bring comfort, dignity, and companionship to people who are dying and support to those close to them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a proactive, organised digital communicator who enjoys variety and thrives in a dynamic environment. You’ll own our social media, lead and deliver digital and community fundraising campaigns, and help grow and engage audiences with bold, positive and emotive content. You’ll keep projects moving, uphold brand standards, and collaborate confidently across teams.
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
Key Responsibilities
-
Lead social media strategy and engagement across Meta, Instagram, LinkedIn, and YouTube; manage calendar, publishing, housekeeping and audience engagement.
-
Stay abreast of developments in social media channels, trends and tools, and proactively explore new platforms and features for audience growth and engagement.
-
Produce clear social media performance reports with actionable insights.
-
Build and optimise paid social campaigns for awareness, acquisition and income.
-
Create digital assets: infographics, graphics, and short-form video (Reels/Shorts).
-
Source, shape and publish supporter stories and web news items.
-
Ensure brand consistency and tone of voice across all outputs; support brand sign-off and content request workflows.
-
Identify, test, and fully implement new digital and community fundraising opportunities; lead discovery and delivery for audience targeted products (e.g., motorsport fundraising).
-
Collaborate confidently across teams to align priorities, timelines and standards.
-
Assist with in-house training (social best practice, content creation, platform processes, ad creation).
-
Future scope: The role may expand to include additional communications activities.
The kind of person we are looking for:
Essential criteria
-
At least a year’s proven experience in a relevant role within a charity setting.
-
In-depth, up-to-date knowledge of social media platforms and campaigns, including planning, processes and scheduling tools (e.g., content calendars, workflow management, and best practice for engagement).
-
Experience creating and managing paid ad campaigns on social media (e.g., Meta Ads Manager; audience targeting, creative testing, optimisation, reporting).
-
Proficiency in creating digital content, including video and image editing (e.g., Canva, After Effects, Photoshop, InDesign, Premiere Pro).
-
Excellent collaboration and teamwork skills.
-
Excellent written and verbal communication skills across messaging, grammar, punctuation,tone and style.
-
Understanding of supporter/donor care.
-
High motivation skills and the ability to manage multiple projects confidently and keep momentum.
-
Able to attend the London office one day per week (can be more if preferred) and to attend key events throughout the year.
Desirable
-
Experience in community and or digital fundraising.
-
Experience sourcing and presenting supporter stories.
-
Experience using a website CMS (e.g., WordPress or equivalent).
-
Basic web page creation/maintenance.
-
Experience of working within a medical research charity setting.
Personal Attributes
-
Proactive, resilient, and adaptable, with a growth mindset.
-
Highly organised, detail-oriented, and able to manage multiple priorities.
-
Passionate about making a positive impact for people affected by spinal cord injury.
Working Arrangements
-
Hybrid role split between home and our London Bridge office.
-
Spinal Research is a four-day week employer.
-
Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation).
-
Occasional evening or weekend work may be required to support organisational priorities.
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.Please send your CV and a supporting letter outlining why you would be a good fit for the role. Where possible, please include links to any social media campaigns or content that you have created.
Please send your CV and a supporting letter outlining why you would be a good fit for the role. Where possible, please include links to any social media campaigns or content that you have created.
The client requests no contact from agencies or media sales.
Senior Practice Tutor
Join our team as a Senior Practice Tutor and make a difference to children and young people’s lives
Anna Freud is seeking a Senior Practice Tutor – Autism Spectrum Conditions and Learning Disabilities to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page.
Alongside our benefits, this role gives you the chance to shape the next generation of clinicians working with autistic children, young people and those with learning disabilities. You’ll contribute to a high-profile NHS England–funded training programme delivered with UCL, strengthening your expertise while influencing clinical practice at a system-wide level. You’ll have protected time for academic work, meaningful contact with trainees, and a flexible hybrid set-up that balances in-person teaching with remote preparation and supervision.
What you’ll do
In this role, you’ll support the delivery, supervision and academic quality of a specialist postgraduate programme training clinicians to work with autistic children, young people and those with learning disabilities.
- Delivering and developing teaching, particularly skills-based workshops, across the Pg Dip programme
- Marking assignments and taking part in calibration workshops to ensure fair, consistent assessment
- Facilitating small Practice Tutor Groups, supporting trainees’ clinical skill development and monitoring their progress
- Providing personal tutoring, responding to trainee queries and supporting an inclusive, positive trainee experience
- Contributing to programme operations, attending team meetings and maintaining high standards in safeguarding, EDI and professional practice
What you’ll bring
You’ll be a strong fit for this role if you’re an experienced clinician in ASC/LD who brings confidence in teaching, supervision and supporting trainees, and can work collaboratively within a busy academic and clinical training environment.
- A recognised core mental health qualification plus specialist training in ASC/LD evidence-based therapies for children and young people
- Extensive clinical experience with autistic children, young people, parents and families, including work within CYPMH or wellbeing services
- Significant experience providing ASC/LD-specific clinical supervision and managing or overseeing practitioners
- Knowledge and experience of delivering clinical training or university-level teaching
- Strong organisational skills, the ability to work flexibly, manage deadlines, and create an inclusive, reflective learning environment
Key details
Hours: Part-time (7 hours per week)
Whilst this will usually be worked on Mondays during term time, there may be occasions where you are requested, or you may request, to work flexibly and on a different day of the week to support peak points in the academic cycle, e.g. to meet marking deadlines.
Salary: £52,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time.
Contract type: Permanent
Next steps
Closing date for applications: Morning (10am), Monday, 05 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 05 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely on Thursday, 08 January 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Against Malaria Foundation (AMF)
Junior Operations Manager
Full time
Job Description
AMF profile
Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.
We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$780 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.
AMF is the world’s third largest funder of nets.
AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness.
We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia.
Role Description
Our activities and commitments are steadily increasing, with 2026 a particularly busy year with over 60 million nets planned for distribution to protect more than 110 million people, and the next few years will be similarly busy. In light of this, AMF is recruiting a Junior Operations Manager to join the operations team and to play an important role in ensuring the success of the net distributions. We are looking for someone with strong quantitative and analytical skills who enjoys working with data. The ideal candidate will be a fast learner with scientific or numbers-oriented mindset, comfortable performing quick, high-quality analyses and communicating findings clearly.
The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) with a focus on two areas:
- Data analysis - reviewing and analysing distribution, monitoring and malaria data to support decisionmaking
- Operational work to support programmes, in particular across independent monitoring, net accounting and keeping internal systems up to date
Further information
Across the life of each distribution, AMF collects large amounts of data: household registration and distribution data, net transportation information, data from independent monitoring partners both during distributions and after distributions through post-distribution monitoring surveys conducted at 0, 9, 18, and 27 months. We also receive and analyse external data including population estimates and malaria burden data. These data are central to how AMF operates - it informs operational decisions, ensures we can track every net accountably from manufacturing site to household, and it also enables us to report to donors with confidence on where their nets went.
We are looking for a junior operations manager to support in two main areas:
1. Data analysis
This includes:
- Analysing distribution and independent monitoring data to:
- Ensure data is sufficiently high quality
- Work with monitoring partners to take quick action if operational adjustments are needed
- Working with the team to build systems enabling process automation such as data quality monitoring
- Providing ad-hoc analyses to support data driven operational decisions
- Maintaining an overview of results across countries to inform benchmarks and interpret new data
- Contributing to how we present and communicate our data, both internally and publicly. This includes summarising findings clearly and appropriately for different audiences.
2. Operational work to support programmes
This includes supporting the operations team through the stages of AMF’s programmes:
Independent monitoring
Tendering and contracting
- Sending documentation to bidding partners and receiving proposals
- Supporting budget comparisons and proposal review
- Drafting agreement documents and processing payments
Project management
- Supporting operations team and partners during data collection, drawing on the data analysis above to troubleshoot issues as they arise
Closeout
- Ensuring all reporting has been delivered (narrative and financial)
- Reviewing reporting, analysing final results and putting them in context of AMF's wider programme
- Analysing project spend against budget, proposing closeout payments and processing them
Net accounting
- Reviewing evidence of net deliveries and arrivals from in-country partners
- Checking nets were sent to locations in the quantities agreed
- Working with ops team members to flag discrepancies and support communications with partners
- After distribution, verifying and documenting nets distributed, leftover, lost or damaged Internal systems
- Keeping AMF's internal systems up to date
- Inputting and processing payments
- Ensuring distribution and project dates are up to date
- Updating the latest status for the nets for each distribution (in production, en-route to country, etc.)
There will be other significant work related to AMF Group Operations, dependent on the candidate’s skill set, such as assisting with documentation for tax deductibility, new AMF entities, and updating our website with blogposts.
Characteristics of the successful candidate
We are looking for someone who has strong intellectual and analytical skills, is a fast learner and who relishes the opportunity to develop their abilities. They will work collaboratively, building strong relationships with the AMF team and in-country partners. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.
Required
- Strong quantitative and analytical skills with the ability to work with large datasets, identify patterns, and present findings succinctly. Comfort with statistical concepts (e.g. sampling, variability, precision)
- Excellent interpersonal skills to build and maintain strong working relationships
- Highly confident in Excel
- Experience with Python, R, or other programming languages for data analysis is a plus
- A self-starter who is highly organised with the ability to work independently and manage working time effectively
- Ability and willingness to learn new skills
- Comfort in dealing with and learning about financial matters, willing to examine and compare budgets in detail
- An interest in driving down malaria rates through procedure changes and the use of technology
- Fluent English
Of interest (but not required)
- French language ability
- Experience with data analysis tools beyond Excel (Python, SQL)
- Background in a quantitative field (statistics, economics, science, engineering)
- Previous experience working with survey data or monitoring & evaluation
- Comfortable experimenting with AI tools as part of their workflow
This would be an excellent first job for someone just out of university or someone moving after their first job. All candidates will be evaluated in the same way, based on the characteristics outlined above.
Other role details
Reporting to a senior member of the operations team.
Location: Remote working (all the AMF team work remotely) within UK/Europe time zones.
The cost of any co-working office space will be covered by AMF. If not a UK resident, part of the first three months may be spent in the UK working with the Operations team.
Initial salary: £28,000 to £35,000
Company contributed pension scheme
25 holiday days per year + bank holidays
Travel: travel to Africa is a possibility but is not expected.
This is a full-time role
AMF will contribute a high % of the cost of a laptop if the candidate does not already have a machine sufficient for the job.
Applying
Applicants should send a) a one-page cover letter explaining why they are interested in and suitable for the position, and b) their CV to operationsmanagerJOM1225 @ againstmalaria .com.
Early applications are encouraged as we will be reviewing applications on an ongoing basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Overview
Emmaus is a community that provides accommodation and work for vulnerable people. We are committed to providing support while promoting independence. Staff and volunteers must work closely with Companions while observing appropriate professional boundaries in performing their role. They must also learn and engage with the Emmaus ethos.
The key task for this role is to manage a caseload of up to 16 Companions and to ensure that new companions get the information and support they need to help them settle in quickly and easily to the community and to working in our charity shops, warehouse and delivery / collection service. The support worker role is central to the team and close teamwork is essential.
The support worker will undertake direct support work with companions. Each companion has a personal support and development plan to help them achieve their personal goals and ambitions, in compliance with our Emmaus ethos, strategic aims, organisational objectives, policies and procedures.
Staff are expected to participate in and support solidarity activities undertaken by the Community. Solidarity within the context of Emmaus is the working with groups and individuals towards the alleviation of poverty, social exclusion and suffering, and responding to local, national and international appeals for relief and support.
We expect you to carry out your job responsibilities in an environmentally aware manner. Our aim is to ensure all resources are utilised effectively and efficiently. You will be expected to apply sound ‘value for money’ principles in undertaking purchasing or supply of goods and services.
In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus’s aim to take action to help disadvantaged people. You will be expected to encourage and support volunteer involvement in our work.
Main duties and responsibilities
Support for Companions
- Support a caseload of companions to reach their potential through both practical and emotional support.
- Tailor support plans to meet individual needs – setting goals, assigning actions and taking a holistic view of the person and their wishes.
- Guide induction and exit processes for companions – to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.Use de-escalation techniques to manage challenging behaviour as it arises, with consideration to positive conflict resolution.Support with incident response, including responding to risk, e.g. anti-social behaviour, mental health concerns, fire alarms etc.
- Liaise with external providers (CMHT, GP, DWP, hospitals, probation, prisons, CAB etc) to ensure that specialist advice and guidance is sought where needed.
Administrative duties
- Maintain accurate records in line with internal policy and with consideration for GDPR principles.
- Perform tasks to support the effective running of the community.
- Contact external providers to make them aware of who we are and what we do to drive referrals.
- Provide written updates for key stakeholders and internal meetings.
- Provide structured support for companions as agreed in the support plan.
- Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.
Health and Safety
- To apply the organisations health and safety policy.
- To carry out risk assessments as and when required and to ensure actions arising from this are carried out.
- To ensure that health and safety procedures are understood and followed by all companions.
- To report any incidents or concerns to the Community Support Manager.
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.
Role summary
Here at Edward’s Trust, we are excited and committed to growing our service offer and fundraising whilst working with a small but mighty team. We have strong and realistic foundations in the trusts and grants income stream and a secure base of income from long-term committed funders. These funders enable us to reach children and adults through our specialist counselling services and projects alike, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at Edward’s Trust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working and securing new grants for some of the larger funders which is where we wish this post to focus on.
You will support Edward’s Trust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
Key Accountabilities:
- Become an expert in Edward’s Trust current activities and future plans
- Manage a portfolio of trust supporters, providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
- Prepare and deliver engaging bids and reports to share impact and inspire future support.
- Work cross-organisationally to support projects and reporting and to help shape and develop appropriate projects for funding (alongside the Head of Fundraising and Service Delivery Manager).
- Build good working relations with key staff and Trustees of established trust supporters.
- Thank supporters promptly and ensure that progress reports and updates are received by supporters as and when required.
We are open to Flexible Working Requests which can be discussed during interviews.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.
Position: National Services Volunteering Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and organised individual to support volunteers who deliver our national services. This is a fantastic opportunity to help create a positive, inclusive, and safe volunteering culture that empowers volunteers to provide impactful support.
About the role
As National Services Volunteer Officer, you’ll support around 50 volunteers who contribute to our peer support services, virtual community services, and support hub. You’ll play a key role in recruiting, training, and developing volunteers, ensuring they feel valued and confident in their roles. You’ll also work closely with service delivery teams to maintain high standards of wellbeing, safety, and recognition for volunteers.
What you’ll do
- Recruit, train, and provide ongoing support to volunteers delivering national services.
- Offer day-to-day guidance and feedback, ensuring volunteers deliver safe and effective support.
- Manage volunteering rotas for the virtual support hub and maintain accurate records.
- Collaborate with teams to ensure volunteer resources and training meet organisational standards.
- Promote inclusivity and reduce barriers to volunteering.
- Handle safeguarding concerns promptly and in line with policy.
About you
We’re looking for someone who has:
- Experience supporting multi-channel or remote services, ideally in a health or charity setting.
- Experience managing volunteers (or staff), including recruitment, training, and wellbeing support.
- Excellent interpersonal and communication skills to build strong relationships.
- Strong organisational skills and the ability to manage workloads effectively.
- Knowledge of quality standards and safeguarding practices.
Closing date for applications: 9:00 on Monday 5 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Join Spectra in making a real difference. We’re seeking a passionate and proactive Outreach Coordinator for the Sex Worker Support Service (SWSS) to coordinate outreach activities, line manage a dedicated team of outreach staff, and strengthen partnerships that support sex workers across London. This role is central to delivering holistic health and wellbeing support, championing lived experience, and driving service innovation in a dynamic, inclusive environment.
Key Responsibilities:
-
Coordinate and deliver outreach activities within the Sex Worker Support Service (SWSS), ensuring services meet community needs and support ongoing development.
-
Oversee health and wellbeing programs, enabling access to appropriate support and resources for service users.
-
Manage and support the outreach team, including line management, recruitment, training, scheduling, and performance monitoring.
-
Build and maintain partnerships with local providers and agencies to strengthen referral pathways, share information, and promote training opportunities.
-
Ensure effective monitoring and reporting, including data collection, case audits, and contributing to high-quality evaluation and service improvement.
-
Represent Spectra and liaise with stakeholders, centering lived experience in service design and delivery while safeguarding and promoting community engagement.
Skills and Qualities:
-
Leadership & Collaboration: Ability to manage and support a diverse team, build strong stakeholder relationships, and lead projects with a proactive, solution-focused approach.
-
Knowledge & Values: Strong understanding of safeguarding, diversity, and LGBTQ+ issues, with a non-judgemental attitude and commitment to equity and inclusion.
-
Communication & Organisation: Excellent project management, time management, and communication skills, with the ability to analyse data, write reports, and engage communities effectively.
Location: This role will be hybrid with a requirement to be based at Spectra’s office in Vauxhall at least twice a month.
Please complete and return the application form from our website, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications.
The deadline for applications is 5pm on 8th January.
Interviews will be held from 15th to 22nd January 2026 at Spectra’s office in Vauxhall.
The client requests no contact from agencies or media sales.
This is a 1 year fixed term contract, with the potential to become permanent.
We have a new and exciting opportunity for an experienced Senior IT Infrastructure Engineer to join the Connexional Team.
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church.
We are looking for someone who will be responsible for supporting the delivery of the core operational IT infrastructure, underpinning all services both internally and externally in a responsive and customer-focused manner.
You will advise members of the team on matters related to IT and resolve second and third-line tickets in line with the service level agreement. Assist with the maintenance, continuous improvement and administration of the team’s growing IT infrastructure. Deploy and maintain laptop, desktop and tablet security to ensure that IT service users can enjoy a safe and secure IT environment. Perform proactive maintenance of the infrastructure environment as required. Work to tight deadlines and provide high levels of technical support and compliance.
Working alongside colleagues within the Infrastructure team, you will provide support services to approximately 250 office-based and remote users within the organisation.
About You
- Proven experience supporting enterprise infrastructure platforms and software, including but not limited to: Windows Server, Active Directory, Windows 11, Office 365 and MS 365, Backup, Monitoring/SNMP, SMTP/Exchange, Web Server/IIS, Dell Servers and storage, Printers/Papercut,
- Experience in server administration, database administration and application support.
- Experienced in IT support services and ticketing, as well as laptop and mobile phone support and networking configuration.
- Excellent communicator with the ability to communicate technical issues to all levels
- Advanced problem-solving and troubleshooting skills
- Customer service skills demonstrated through communication, knowledge, attention to detail and ability to get things done
- Strong organisational skills including planning, prioritising, timekeeping and managing busy workloads and ticketing systems working to prioritise.
- Flexible and adaptable to changing priorities.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: 16 Jan 2026
Shortlisting date: 23 Jan 2026
Interview (in person) date: 30 Jan 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Homelessness Outreach Support Worker
We are seeking someone who can build trust, support people facing homelessness and help them move away from rough sleeping.
Position: Rough Sleeper Navigator (internal title)
Salary: £27,054 per annum
Location: Bradbury Centre and community based
Hours: 37 hours per week - shift pattern with shifts starting at 6am and finishing at 12am.
Contract: Permanent
Closing Date: 7th January 2026
Interviews: 15th January 2026
About the Role
This is a hands-on, practical role supporting people who are rough sleeping and living with complex needs. You will work directly with individuals on the street, in the community and across local services, providing tailored one to one support to help them access housing, healthcare, treatment and wider support.
Key responsibilities include:
· Delivering early morning and late evening outreach based on local intelligence and Streetlink alerts
· Acting as a consistent point of contact for people using the service, ensuring they can access the right help at the right time
· Providing a person centred, trauma informed approach to each individual’s support plan
· Supporting people with practical day to day needs including health, benefits, community activities, budgeting and maintaining accommodation
· Helping people address challenges around alcohol or drug use in group or one to one settings
· Keeping clear and accurate records, case notes and reports
· Working with partner agencies including housing, health, voluntary and community services
· Taking part in service development and team meetings
About You
You’ll be someone who genuinely wants to help people change their lives and you’ll be resilient, calm under pressure and comfortable working with individuals who have multiple needs.
You will need:
· Experience of supporting or motivating people with complex backgrounds
· Understanding of housing, homelessness or related support services
· Strong communication and conflict management skills
· Ability to build trust and positive relationships with a wide range of partners
· A recovery focused, person centred approach
· Willingness to work early mornings, late evenings and weekends as part of a rota
It would be helpful if you have an NVQ Level 3 in a relevant field or experience in homelessness, housing, substance misuse or community outreach, but this is not essential. A driving licence or language skills are also desirable.
About the Organisation
You will be joining a team committed to preventing homelessness and supporting people to make long term, positive changes. The organisation provides safe, supportive and high quality services and values compassion, dignity and respect in everything they do. You will be part of a team that works collaboratively, shares learning and continually looks for ways to improve outcomes for people facing homelessness.
Other roles you may have experience of could include
Outreach Worker, Homelessness Support Worker, Housing Support Worker, Recovery Worker, Substance Misuse Worker, Community Support Worker, Complex Needs Worker, Engagement Worker, Rough Sleeper Outreach Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.
We are seeking a talented Communications Manager to amplify UnLtd’s voice and influence within the sector while shining a spotlight on the incredible work of social entrepreneurs. This role is about balance: telling inspiring stories that bring their journeys to life, while also demonstrating measurable outcomes, addressing challenges, and showcasing how our unique funding and support model drives impact.
As a core member of a small, collaborative team, you will create and deliver high-quality communications across multiple channels. Your work will include managing media relations, overseeing day-to-day digital communications and social media, updating and optimising website content, producing marketing and campaign materials, managing communications projects, and supporting events.
We are looking for someone with experience in a broad communications role, including press office expertise, who thrives in a dynamic environment and brings a proactive, learning mindset. The potential for impact is significant: your work will strengthen UnLtd’s positioning as the UK’s leading organisation backing social entrepreneurs at every stage of their journey, while engaging funders, partners, and communities to build a fairer, brighter future together.
We find social entrepreneurs with bold solutions to today's challenges.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sick Children’s Trust is the charity that gives families with a seriously ill child in hospital a comfortable place to stay and a friendly ear to listen in one of our ten ‘Homes from Home’. We are looking for a House Manager who is hardworking and has excellent people skills to manage our ‘Homes from Home’ Stevenson House supporting families at The Royal London Hospital.
You will be responsible for managing the house including working with the hospital to admit and welcome families, property maintenance, daily administration and compliance such as health and safety, and will be hands on with light domestic duties to prepare rooms for families and ensure the house is maintained to a high standard.
Your experience to date could come from a variety of sectors and roles such as office administration, facility management, housekeeping or health and care sectors to name a few. What we are looking for are candidates who can:
- Take the responsibility for running a house and the service it provides
- Manage a small team
- Carry out checks to ensure compliance to rules and regulations
- Demonstrate good IT skills
- Prepare and manage a budget and finance tasks to include income generation (training and support given)
- Empathise with families to support them during difficult times
- Demonstrate strong personal skills to work with colleagues and hospital staff professionally
To apply please send your CV and a covering letter setting out why you are suitable for the role and how you meet the requirements set out in the job description and person specification
The Brain & Spine Foundation is seeking a Fundraising-Focused CEO to take the helm of our charity at a moment of growth and opportunity. This is a rare chance to shape the future of a national charity, driving income, influence and impact for the 1 in 6 people in the UK affected by neurological conditions.
As Fundraising Focused CEO, you will combine leadership with personal fundraising delivery, building high-value relationships, diversifying income streams, and raising the charity’s profile. Working closely with a committed Board and a passionate team, you will lead a trusted organisation into its next chapter to ensure more people than ever can access vital information, support and hope when they need it most.
Deadline for applications
Sunday 11th January
Interviews with Brain & Spine Foundation
w/c 19th January
The Brain & Spine Foundation provides professional information and support for every one of the 600+ neurological conditions affecting 1 in 6 people.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GISF
The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 140 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.
About the role
The Administration and Finance Officer plays a critical role in ensuring the smooth and efficient functioning of GISF’s operations. This role combines core administrative responsibilities with day-to-day financial support, including grant-related bookkeeping, staff timesheet coordination, and invoice tracking. Training will be provided on financial tasks, though some experience is welcome. This role would suit someone looking for flexibility across their week- a suitable working pattern can be negotiated with the successful candidate.
Key responsibilities
Administration & Operations
- Provide day-to-day operational support to the GISF Secretariat,
- Coordination with outsourced service providers (e.g. IT, legal, finance, audit).
- Maintain and update GISF’s policies systems to support efficient operations.
- Manage the GISF office space in London.
- General HR duties, including support to recruitment processes, leave-tracking and onboarding of new staff and consultants.
- Assist with travel bookings, venue arrangements, and logistics for meetings as well as GISF-led external events.
- Administrative support to the board of directors.
Finance
- Support day-to-day financial processes, including coordination of supplier payments and processing staff expense claims.
- Oversee basic bookkeeping functions, including coding of expenses to relevant grants and cost centres.
- Maintain financial records and assist in the preparation of financial reports for donors and management.
- Liaise with GISF’s external accountants or financial service provider to support timely and accurate reporting.
- Coordinate the collection and consolidation of monthly staff timesheets, ensuring correct allocation to grants/projects.
- Prepare and issue invoices; monitor payments and follow up with members as needed.
Person specifications
- Strong organisational skills, with the ability to manage logistics, competing priorities, and multiple deadlines.
- Demonstrated experience supporting administrative processes such as scheduling, travel booking, document management, and coordination with external service providers.
- High attention to detail, particularly in maintaining accurate financial and administrative records.
- Confidence working with budgets, invoices, expense tracking, and basic bookkeeping tasks (training can be provided).
- Highly proficient in Microsoft Office (especially Excel and Word) and comfortable learning new systems quickly.
- Experience using digital tools such as CRMs or accounting platforms (e.g., Salesforce, Xero) is desirable.
- Strong written and verbal communication skills, with the ability to prepare clear emails, documents, and reports.
- Ability to work independently, exercise sound judgement, and escalate issues appropriately.
- Professionalism, discretion, and the ability to handle sensitive or confidential information (e.g., HR records, board materials, donor-linked financial data).
- Strong interpersonal skills and a service-oriented approach when supporting colleagues, members, and partners.
- Ability to work accurately under pressure and maintain consistency in routine tasks such as timesheet consolidation and invoice tracking.
- A problem-solving mindset, with the ability to suggest and implement improvements to administrative or financial processes.
- Comfortable working in a hybrid or remote environment and managing workload with limited supervision.
What we offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
How to apply
Application is by submission of a CV and cover letter, contact details can be found in the attached document.
The cover letter should be no more than two pages, and explain why you are interested in this post with GISF and how your skills and experience make you a good fit.
Closing date: 16 January 2025 (applications reviewed on a rolling basis)
This post is UK-based. Candidates will need to show evidence of their eligibility to work in the UK. Further information will be provided when an offer of employment is made.
The Global Interagency Security Forum (GISF) is a member-led NGO forum that drives change through our global network of over 130 member organisations.
The client requests no contact from agencies or media sales.