Support jobs in swanscombe, kent

Philanthropy and Partnerships Officer 

Location: Wenlock Road, London, N1

Compulsory 2-week office attendance during an appeal 

Salary: £32,240 per annum 

Contract status: Full time, permanent (subject to completion of 3- month probationary period) 

About the role

We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams. 

This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you. 

***Please download the job description for full details*** 

About you  

You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work. 

You have experience in: 

• Supporting fundraising, sales or customer-facing teams with administrative or database tasks 

• Managing accurate data records, ideally using Salesforce or similar CRM tools 

• Coordinating events, communications or supporter journeys 

• Responding to enquiries and providing excellent customer service 

You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes. 

Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact. 

Key Responsibilities include  

• Providing high-quality admin support across the Philanthropy,  Partnerships and Trusts and Foundations teams. 

• Maintaining accurate donor records and managing donation processing, acknowledgements and data entry 

• Supporting donor stewardship and event logistics 

• Taking direct responsibility for managing high-value individual donors and third-party fundraisers 

• Supporting appeal activity, including creating bespoke communications and coordinating assets. 

What we offer  

• Flexible working hours (outside of an appeal) 

• 25 days annual leave, rising with length of service. 

• 3% employer pension contribution, rising to 8% post probation 

• HealthCare Cash Plan (~£1,660 cash value per year) 

• Wellbeing support 

• Discounted access to various health club providers (via Wellhub) 

• Discount schemes for various retailers and businesses 

• Discounted tickets for events 

• Season ticket loan (post probation) 

• Financial hardship loan (post probation) 

• Salary sacrifice, Cycle & Car scheme (post probation) 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role. 

As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.

About Us 

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work. 

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance. 

How to apply 

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

About the role:

At Single Homeless Project (SHP), you’ll play a central role in shaping a vibrant and supportive environment for our clients as they move forward in their recovery and journey towards independence. Based in one of our accommodation services and reporting to the Service Manager, you’ll lead on designing, implementing and coordinating a dynamic programme of recovery-focused activities tailored to the needs and aspirations of residents. This is your chance to create meaningful experiences and opportunities that inspire growth, build confidence and open doors to new possibilities.

You’ll work closely with SHP colleagues, volunteers, peers and partner agencies to bring the programme to life, ensuring that what we offer is not only engaging but truly relevant to the people we support. Whether you’re running creative workshops, developing skill-building sessions or connecting residents with wider community resources, your work will have a lasting impact. This is more than a job – it’s a chance to grow your career within an organisation that values innovation, collaboration and personal development, all while making a real difference to people.

About you:

• Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
• Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
• Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
• Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
• A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
• Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd August at midnight

Interview date: Week commencing Monday 11th August at 1 Stacey street, N7 7JQ.

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Why work for us?

This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.

It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.

If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.

We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.

By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.

About the role

The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.

It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

The main areas of responsibility will be:

· O365 Apps

· SharePoint and Teams administration and support

· Azure and Active Directory maintenance

· Service Desk and General IT support

· Cyber awareness and action

· Documentation and Governance

· Automated deployment of software applications, security patch management and end-point         

         configuration.

· Business system implementations

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 22/08/2025

Interview date: 01/09/2025

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Business Support Officer

Location: Blackfriars, London, 5 days a week in the office
Full-Time | 3-month contract
Salary: £20 per hour via an umbrella company (37-hour week)

Start date: ASAP (this role is only open to those who have a week's notice period or less)

 

Goodman Masson are delighted to be exclusively partnering with a Housing Association based in central London in their search for a Business Support Officer. Are you a people-person with a passion for creating seamless, welcoming environments and keeping things running smoothly behind the scenes? Are you someone who thrives in a busy, varied role with lots of responsibility and the opportunity to support an organisation that truly makes a difference?

If so, we would love to hear from you!

About the Role

As our Business Support Officer, you’ll be the face of the office. You'll provide a warm, professional welcome to all visitors and support the organisation with a wide range of administrative, front-of-house and facilities management tasks. No two days will look the same, and you'll be integral to keeping our office collaborative, efficient and people-focused.

You’ll work closely with one other Business Support Officer and partner with their Health, Safety and Facilities Manager to keep the office running like clockwork.

Day-to-day responsibilities:

• Greet visitors and manage all front-of-house duties
• Maintain and order stock, stationery and office supplies
• Manage mail, post, couriers, and general office logistics
• Organise meeting rooms and support events or boardroom setups
• Occasional note taking responsibilities for meetings
• Support new starters with welcome packs, office tours, and ID badges
• Conduct regular health and safety checks and first aid provision
• Raise purchase orders, liaise with suppliers and contractors
• Help maintain a clean, functional, and productive office environment
• Support Wandle’s mission for greener, safer, and smarter working

Required Experience

• Experience in office admin or front-of-house services
• Note taking experience
• A proactive, customer-focused attitude
• Great communication and organisational skills
• Confidence using IT systems and office software
• A basic understanding of health & safety within a workplace
• Experience with facilities support, auditing or stock control
• A team player mindset with the ability to work independently when needed
• First aid at work (or willingness to train)

I will be sending applications on by COB Monday 28^th of July, so please ensure that you have contacted me before then if you wish to be put forward.

They are looking to start someone ASAP, therefore, we are looking for those who are available at less than a week’s notice.

If you are interested in the role and have all of the essential experience clearly detailed in bullet point form in your CV under the previous organisations you completed them at, then please send them to my email address: .

We have an exciting opportunity for two case workers to join the Safer Space Plus Project working 37.5 hours per week.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Old Street office with the flexibility of hybrid working.

As a Children & Young People's Caseworker, you will:

• Conduct needs and risk assessments, providing tailored support.
• Offer one-on-one support to children and young people affected by domestic abuse.
• Manage a caseload of 12-15 young people, ensuring their safety.
• Continuously review and act on risk assessments.
• Involve children and young people in decision-making.
• Collaborate with statutory partners and attend relevant meetings.
• Advocate for the diverse needs of children and young people.

You will need to have the following essential skills:

• Experience working with vulnerable children.
• Able to complete risk assessment
• Understanding of safeguarding issues.
• Knowledge of domestic abuse & it's impact.
• Ability to work in partnership with multiple agencies.
• Good organisational and crisis management skills.
• Strong communication and IT skills.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Reporting to: Active Minds Manager

Responsible for:  Volunteer Peer Buddies. No staff responsibilities

Hours: 36 hours per week, worked Mon-Fri

Monday, Wednesday, and Friday, 9am – 5pm

At least two evening shifts Tuesday and Thursday 11:30am-7:30pm

Location: Orchard House, 15A Purley Road, South Croydon, CR2 6EZ, although required to work at other sites as requested by the Manager. Travel to different sites across Croydon throughout the week.

Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking and a Counselling Service.

Mind in Croydon’s Active Minds Project is a support service which promotes improving both physical and mental health through connecting with others and being active, This empowers individuals to regain lost skills and obtain new skills and the confidence necessary for independent life in the community, through joining activities such as yoga, badminton, gardening etc.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV and a Covering Letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Support Worker to play a pivotal role in our Complex Needs Service in Kingston.

Sounds great, what will I be doing?

We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.

They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.

Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Location: London
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £36,000 per annum
 
Key support for our London and South East sales and outreach team.
 
As part of our constant push to deliver the best possible support to our vendors the Big Issue is looking to appoint to a Sales and Support Coordinator to the London and South East team. The essence of this role is to allow the support team to work more effectively and more efficiently across the region so they can provide better support to our vendors.
 
You will work to understand and improve best practices, develop processes, guidance frameworks and support programmes. You will also provide administrative support with the sales and support process and give excellent customer service to members of the public, vendors and third party agencies.
 
A key offering direct to vendors will be to help them in maximising sales by planning, identifying and delivering new opportunities to sell the magazine.
 
Therefore to offer our vendors and our support team the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, strong team-working skills, experience of working in either the social enterprise sector or comparable with a focus on monitoring, evaluation and learning and experience of working with and managing a data CRM (preferably Salesforce) based platform.
 
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
 
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
 
Salary and Benefits offered:

• Salary of £36,000 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Blue Light Card benefits scheme

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
 
Workplace details:
 
The role is centrally based at our head Office at Finsbury Park, London. There may be the need to visit other areas of the region if required and to support logistical distribution of the magazine, therefore the ability and willingness to drive a company vehicle is desirable.
 
Closing date - 04th August 2025 (23:59pm). We may interview before the role closes so please apply asap.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.
 
REF-222907

Head of Supporter Led Fundraising

Ref: REQ004392

£65,874 a year

London, E15 2GW/Hybrid Working

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information please visit our website.

We are looking for a Head of Supporter Led Fundraising to join the senior fundraising leadership team at Scope.

This is a brand new role for Scope and will be responsible for developing and executing the vision and strategy for supporter-led fundraising, building and leading a new team to deliver income growth.

Your team will be engaging with all individuals who choose to fundraise on Scope’s behalf through community fundraising and challenge events.

Additionally, safeguarding and increasing legacy income through community events and robust stewardship will be an essential aspect of this role.

The role

As the Head of Supporter Led Fundraising, you will set the vision and strategy for supporter led fundraising at Scope:

· Operationalise the strategy delivering flexible and responsive supporter led fundraising activity for the long-term.

· Develop and lead a high-performing and collaborative supporter led fundraising team, coaching and motivating where needed.

· Focus on increasing net income while deepening public knowledge and engagement, and why disability equality is so important.

· Oversee the development and delivery of a portfolio of co-produced fully accessible and inclusive supporter led fundraising products.

· Build effective and positive working relationships with peers and colleagues across the charity including the Executive team and Board.

· Lead by example modelling Scope’s values and behaviours, focusing strongly on accessibility and inclusion.

· Responsibility for focusing on legal and regulatory compliance including hiring to new functions and model best practice in safeguarding and health and safety.

About you

We’re looking for a passionate and experienced fundraising leader, with experience of meeting and exceeding income targets.

You will:

· Proven track record with at least 5 years' experience in a relevant fundraising leadership role with demonstrable success in achieving targets.

· Experience in developing and leading teams in implementing fundraising strategies and growing income

· Extensive experience in leading teams and managing cross-departmental projects.

· Experience of developing and reporting against KPIs to senior leadership teams and trustees.

· Extensive income and expenditure budget management and reporting.

· Knowledge and understanding of the UK funding landscape and current fundraising compliance and best practice.

· Experience in digital fundraising and supporter engagement.

· Ability to build mutually beneficial relationships with stakeholders.

· Experience in working with external agencies and internal creative teams.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, 31st July 2025.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Business Support Manager to play a pivotal role in our CEO function.

Sounds great, what will I be doing?

We are seeking a proactive and detail-oriented professional to develop, implement, and continuously improve management reporting systems and structures. In this pivotal role, you will work with key stakeholders to ensure timely and accurate reporting, analyse data to produce insightful management information, and establish monitoring systems that highlight early warning signs when goals are at risk. You will support the Head of the Chief Executive's Office by drafting briefing documents, coordinating communications, and providing timely input on internal and external matters relevant to Hestia's mission. The role also involves maintaining governance records, managing internal communications to promote innovation and culture change, and liaising on behalf of the Chief Executive's Office. Additionally, you will conduct research, provide information as needed, and represent Hestia at both internal and external engagements. This is an exciting opportunity to play a key role in supporting strategic decision-making at the highest level of the organisation.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have a minimum of five years' experience in office management within a complex organisation, along with proven line management experience. Strong interpersonal skills are essential, with the confidence and tact to interact and influence effectively at all levels of the organisation. The role requires a high standard of written communication, a proactive approach to problem-solving, and the ability to manage multiple priorities while maintaining consistently high standards in a fast-paced environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

£28,000 - £32,900 per year 

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

What the job involves 

We have an exciting opportunity to join our sector-leading Community Fundraising team as a Community Fundraising Executive.

We’re an ambitious charity with a bold mission and fantastic culture. As a key member of the Community Fundraising team, you’ll work alongside the Community Fundraising Managers, Executives and Co-ordinators to achieve the exciting growth plans in our new 3-year fundraising strategy.

In this role, you’ll take the lead on our DIY walking and cycling fundraising activity, which currently raises over £750k each year. You’ll be responsible for providing outstanding relationship management for our fundraisers, ensuring every supporter feels valued, motivated and proud to be part of our community.

Using data and insight, you’ll spot trends, identify new opportunities and help shape fresh, creative ideas to grow income and improve the supporter experience. You’ll also lead on development projects, like designing new supporter journeys, working closely with teams across the charity to make sure our fundraisers are inspired and supported every step of the way.

What we want from you

We’re looking for someone with knowledge and experience of working in a fundraising environment – ideally within a community or events context. You’ll have a proven track record of delivering brilliant supporter experiences, building genuine relationships and stewarding fundraisers through their events. You’ll understand the importance of meeting supporter needs and how to keep them inspired and connected to the cause.

You’ll bring excellent organisational skills and experience of planning and managing projects with multiple stakeholders, making sure we hit our KPIs and maximise fundraising income. With knowledge of how to plan, deliver and evaluate marketing activity, including digital campaigns on Meta, you’ll be comfortable finding ways to engage new supporters and keep them motivated.

A forward-thinker and natural problem solver, you won’t be afraid to use your initiative and analytical skills to spot opportunities for improvement and help shape new ideas. You’ll have experience developing, or supporting the development of, annual fundraising plans and budgets, and delivering against these to meet targets.

Clear, motivational communication comes naturally to you, whether it’s writing to supporters, updating colleagues or reporting on results. You’ll also be confident using databases to keep accurate records, analyse data and share insights that help us grow.

If you’re looking for a role where you can make a meaningful difference every day, working directly with passionate people who have been impacted by prostate cancer, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 10th August 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

£28,000 - £30,450 per year

Fixed term (13 months), full-time (37.5 hours per week) 

Hybrid working with regular travel to our London Bridge office

What the job involves

We’re looking for a Risk Information Officer to join our Health Services, Equity and Improvement Directorate, to sit within the Clinical Services team (consisting of the Specialist Nurse service and Risk Information Service). We deliver a wide range of high-quality services directly to anyone affected by prostate cancer or prostate problems, as well as supporting a range of charity-wide activity.

As Risk Information Officer, you’ll deliver the charity’s Risk Information Service, providing information and support to men at risk of prostate cancer, and their loved ones, via the telephone, email and social media. This is an exciting time to join the team as we anticipate a decision from the National Screening Committee on a prostate cancer screening programme in autumn 2025.

This is a non-clinical role, but you’ll discuss service users’ risk of prostate cancer along the lines of the predominant risk factors (age, ethnicity, family history and BRCA gene status). You’ll also be able to help men make an informed decision about PSA testing by discussing the test’s advantages and limitations and informing them how to access a PSA blood test through their GP. You’ll work closely with the Specialist Nurses to ensure people who need more complex clinical information are supported.

You’ll also discuss the charity’s upcoming TRANSFORM trial and how Prostate Cancer UK is working hard to improve the current landscape and reduce some of the barriers men face around prostate cancer.

You’ll play a key role in developing the Risk Information Service, contributing to conversations and decisions around how to adjust and improve it. You’ll also report back on your work, to help the charity develop its broader understanding of information and support needs when it comes to prostate cancer risk and the PSA blood test.

Reporting into the Clinical Services Senior Officer, you’ll have close and regular contact with assigned Specialist Nurses so that you feel at ease in sharing prostate cancer related information with callers, and in maintaining the boundaries and scope of the service day-to-day. This is a fixed term role until the end of October 2026 covering an internal secondment. 

What we want from you

You’ll be a compassionate and resilient communicator; you may be speaking to callers who may be anxious about their risk of prostate cancer. You’ll be a great listener, hearing callers’ concerns and offering a supportive and empathetic response. Although this is a non-clinical role, a strong understanding of the UK healthcare system and a good working knowledge of urology (for example, an understanding of prostate cancer and the PSA blood test) would be an advantage.

You’ll be comfortable in handling more complex conversations, but with the self-awareness to recognise your limitations in offering support and recognising clear boundaries of guidance being provided and be able to direct to our Specialist Nurses when needed. 

Experience in using a CRM system will be advantageous in this role and any experience with a helpline or providing support or information over the phone will be beneficial.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 10th August 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.