Support jobs
Main purpose of post
To support accurate financial administration and effective donor data
management. This role is vital to ensuring that income from donations is
processed promptly and accurately, enabling timely thank-you
communications and excellent donor stewardship. The role will also undertake
data work to enable the charity to manage its data effectively, monitor its
service delivery and impact.
Key responsibilities
Donation Processing & Stewardship Support
Accurately process all cash and cheque income batches into our
fundraising CRM and finance systems.
Process and code incoming donations from a range of sources, including
online platforms (e.g JustGiving, Raisely, PayPal, Stripe, CAF, Enthuse).
Ensure all funds are banked in a timely manner and act as the main
contact for arranging cash collections.
Maintain and update the donor database with accurate donation records
and supporter details.
Process supporter Gift Aid declarations and assist with submission of Gift
Aid claims.
Liaise with the fundraising and communications teams to ensure donors
are thanked promptly and appropriately.
Flag anomalies or issues with donation data to relevant staff to maintain
high standards of data quality and supporter care.
Finance Administration
Support the monthly reconciliation of income between finance systems.
Support the Finance Executives with processing purchase invoices, staff
expenses, and supplier payments in accordance with charity procedures,
as needed.
Support monthly and quarterly finance reports and audits as required.
Data Management
Ensure high standards of accuracy and integrity of CRMs and finance
databases through regular data cleaning and maintenance.
Help compile reports for funders, internal monitoring, and annual
accounts.
Assist the Data and Systems Manager with reviewing existing systems
and processes to identify opportunities for improvements.
Follow GDPR and internal data handling policies when processing
supporter and financial information.
General administration and collaboration
Work closely with colleagues in data, finance and fundraising.
Undertake other administrative duties as required by the line manage
Who you are
We are looking for a detail-oriented and motivated Data and Finance Assistant who is
highly organised and with a flexible approach to work.
You must possess strong analytical skills and enjoy working across team functions to
produce high quality results. This is a rewarding opportunity to be part of a team that
directly improves the lives of local people affected by cancer.
About you:
Be detailed-oriented and enjoy working to clear and transparent processes
Able to manage your own workload and priorities to agreed deadlines
Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity
Support and encourage harmonious internal and external working relationships
Make a positive contribution in delivering the charity’s strategy and raising
the profile of Weston Park Cancer Charity.
Location: hybrid working - a minimum of one day per week in our Aldgate, London head office
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join our passionate Community Fundraising team and play a vital role in delivering exceptional support to our incredible community supporters. You’ll be the first point of contact for our bronze level supporters, providing warm, responsive and inspiring stewardship that helps them maximise their fundraising efforts and feel truly valued
As the Community Fundraising Assistant, you will oversee a growing caseload of supporters, combining automated supporter journeys with personalised touchpoints to deliver an outstanding experience. Working closely with Regional Fundraisers and the Community Fundraising Executive, you’ll ensure high-value supporters are identified and seamlessly handed over, while nurturing long-term relationships with our wider fundraising community.
Additionally, you’ll lead on key administrative processes and systems, including the implementation of our new CRM platform launching in September 2025. You will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.
To succeed in this role, you will bring experience in building positive relationships in a fundraising or customer facing setting, with an understanding of utilising databases effectively. You will have strong attention to detail and demonstrate proficient IT literacy including Office 365 applications.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Working within experienced and committed teams, the Behaviour Change Worker will deliver trauma responsive interventions including one to one support and group work to prevent harm.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
There is a requirement for evening working – approximately once per week to deliver group work interventions. There may be a requirement to work weekends.
Key Responsibilities
- Complete specialist risk assessments according to service guidelines and Respect standards, alongside developing personalised safety and support plans for programme participants.
- Deliver one to one specialist behaviour change interventions for people with vulnerabilities, complex or multiple needs and those who require additional support to access our services.
- Co-facilitate short term and long-term group work, providing a Respect accredited DVPP (Domestic Violence Perpetrator Programme) programme.
- Promote the service externally and ensure our interventions are accessible.
- Provide proactive, trauma responsive and holistic support, with a focus on increasing victim safety and reducing the risk posed by a perpetrator.
- Work within a multi-agency framework to effect change, manage risk and ensure safeguarding of vulnerable adults and children is paramount.
- Offer professional consultancy, training and advice to other agencies on working with perpetrators.
- To work collaboratively with colleagues to ensure the safety of the victim is held central.
- Represent the service user voice in a multi-agency context.
- Attend Multi Agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required.
General
- Live and embody the FearFree values – kind, receptive, open, pragmatic, robust and expert.
- To promote the service to external agencies where applicable.
- Give information and support to service users regarding their other needs and refer them to other support services as required.
- Ensure our service is widely accessible – adapting practice as required to suit individuals.
- Work across a large geographical area to ensure locality is not a barrier to accessing services.
- Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
- Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
- Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues, via promotion of service and institutional advocacy.
- Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
- Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
- Support colleagues in all services across FearFree as required.
- Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation,
- To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake all statutory and mandatory training, as required by the organisation.
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and Equal Opportunities form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Coxley House Registered Care Home in Tower Hamlets.
Sounds great, what will I be doing?
In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service model to ensure full participation, support clients in engaging with professionals across the community, and help develop peer support networks and community-based initiatives. The role involves working flexibly as part of a team to meet service needs, ensuring the safety and wellbeing of all users, and maintaining accurate and confidential records. Additionally, the individual will participate in supervisions, reviews, and core service tasks, ensuring referrals and assessments are completed effectively and on time.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience managing a caseload of individuals needing early intervention or preventative mental health support, and be confident in delivering group activities and structured programmes. They will be able to clearly explain service aims and pathways to enable full service user engagement and co-production of support. Strong interpersonal skills are essential to empower clients in working with a range of community professionals, including mental health teams, housing providers, and employment services. The candidate must be a flexible team player, capable of supporting service coverage and contributing to the development of community-based activities, peer networks, and other empowering initiatives. They will also be expected to monitor the wellbeing and safety of service users, maintain accurate and confidential records, ensure timely referrals and assessments, and proactively contribute to the smooth running of the service. A commitment to ongoing supervision, appraisal, and continuous improvement is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Project Support Officer
Contract Type: Permanent
Hours: Full time 37 hours
Salary: £24,627 to £27,627
Team: Affordable Warmth Team
Location: Queens Walk Community Centre
Closing Date: Monday 18th August 2025
We have an exciting opportunity for a talented individual to join our team and fulfil this role on a full-time basis, working 37 hours per week.
Working for the Charity Nottingham Energy Partnership has great benefits. As well as competitive pay, good leave entitlement and access to a generous pension scheme, we strive to create an enjoyable, inclusive and progressive work culture where everyone is supported.
In return, we are looking for a climate change or environment enthusiast with great administration skills and a passion for our cause to join our vital organisation.
The ideal candidate
· Do you have project support experience?
· Do you have experience delivering presentations or workshops?
· Do you have excellent administrative skills?
· Are you friendly, with a flexible and organised approach?
So, if you want to step into a rewarding position where you can make a positive impact by helping vulnerable households improve the thermal efficiency of their home then we want to hear from you.
We have a longstanding commitment to climate change, and we want you to be a part of a legacy that ensures a sustainable future. What’s more, with flexible working options among an array of benefits, you’ll be supported to grow and thrive in your role.
About the Role:
This is a great opportunity for the right candidate to play a significant role in the business operations of the Charity. As a Project Support Officer, you will be the first point of contact for households, providing excellent customer service.
Good communication skills are a must, alongside a proactive approach to problem solving. Previous experience in a similar role delivering presentations, also providing quality administrative and customer service support would be desirable and would make you a valuable contribution to our small, friendly and dedicated team.
Benefits:
As an employee of NEP you will be eligible for:
· Our attractive package which includes 24 days annual leave
· Public holidays
· Hybrid home working
· A 5% employer contribution pension (in line with auto-enrolment rules)
· Staff appreciation days, annual team away day and company social events
· Employment assistance package
Closing date: Monday 18th August 2025
Please note there may be occasions where we close the advert before the closing date and therefore encourage you to apply as soon as possible.
Nottingham Energy Partnership is committed to promoting equality and diversity to people regardless of age, gender, religion, belief, race, sexuality or disability.
Registered Charity Number: 1091513.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5–16. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers.
About The Role:
You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
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Experience working with children, young people, or vulnerable groups
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Ability to communicate sensitively and effectively with young people and their families
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Reliable, punctual, and flexible
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A strong understanding of professional boundaries and confidentiality
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Willingness to work evenings and weekends
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Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 1st September 2025
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
About Wembley Stadium Foundation
We are a grant-making charity, using the power of Wembley Stadium to inspire, strengthen and connect communities through sport, movement, and the performing arts. Funded through income generated on event days, we aim to break down barriers to access by distributing funds to charities locally and nationally.
It's an exciting time to join the foundation, at the start of an ambitious new three-year strategy. We are looking for a highly organised, dedicated person to join our small, passionate team, and support us in empowering organisations to create impact across the nation.
Purpose of the Role
The Business Support Executive will provide vital administrative and operational support to ensure the effective day-to-day running of the Wembley Stadium Foundation (WSF). Working closely with the wider team, you will lead on diary coordination, meeting minutes, board logistics, and internal systems as well as supporting with events and grants administration — helping keep the charity well-organised and high-performing.
Key Responsibilities
Administrative & Executive Support
- Provide administrative support to the Executive Team, including coordinating internal and external meetings.
- Support the creation, proofreading, and formatting of key documents.
- Organise and maintain shared filing systems (e.g. SharePoint, Teams).
- Assist with financial administration, including supporting payroll, processing expenses, and maintaining accurate records of payments and invoices.
Board and Governance Logistics
- Schedule and coordinate Board and committee meetings.
- Prepare and circulate Board papers and meeting minutes and assist with tracking actions and deadlines from board meetings.
- Maintain up-to-date trustee contact records.
Grants and Events Support
- Support administration and logistics for events hosted by the foundation, including key strategic and community events at the stadium.
- Coordinate the Foundation’s Community Box, e.g scheduling bookings and liaising with guests, security and hospitality teams at the stadium.
- Maintain accurate records and trackers for grants, procurement and partnerships, maintaining organised systems for storing information.
Office & Systems Coordination
- Take responsibility for office systems, supplies, and IT support. Act as the main point of contact for day-to-day queries relating to office systems, supplies, and IT support.
- Act as a helpful first point of contact for enquiries to the foundation.
- Maintain central database for the foundation.
Person Specification
Essential
- Experience in an administrative, office coordination, or business support role.
- Excellent written and verbal communication skills.
- Strong organisational and time-management abilities.
- Proficient in Microsoft Office 365 (Word, Excel, Outlook, Teams).
- Ability to manage multiple priorities calmly and efficiently.
- High levels of discretion, reliability, and attention to detail.
- A collaborative, can-do approach and willingness to support across the team.
Desirable
- Experience in a charity, grant maker, or non-profit.
- Familiarity with board or trustee support.
- Confidence with cloud-based filing systems (e.g. SharePoint) as well as experience using Xerox.
- Applicants must have the right to work in the UK and be able to obtain a clear DBS check.
·We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are strongly encouraged.
We know that applying for jobs is daunting. We’re committed to building an inclusive team and if this role excites you, but you don’t meet all the requirements, we encourage you to apply anyway.
“Anyone Can” WSF’s vision reflects our commitment to ensuring everyone, regardless of background, has the opportunity to benefit from Wembley Stadium
The client requests no contact from agencies or media sales.
You’ll play a central role in welcoming new families, assessing their needs, and providing tailored support through peer groups, events, and one-to-one engagement. This includes planning and delivering seasonal events on site or at local hubs, coordinating volunteer support, and occasionally visiting hospitals or homes during times of crisis. Your work will help families feel connected, supported, and empowered.
This role includes participation in a 7 day a week rota, typically covering Saturday/Sunday at The Bluebells, evening and after-school activities.
The position is primarily part-time, based on a 3-day work week (22.5 hours). Participation in weekend and evening activities (approximately once per month each) is expected, Time Off In Lieu (TOIL) will be provided to ensure compliance with contracted hours.
Key Responsibilities
Family Registration & Support
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Completing registration and initial needs assessments for new families.
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Assessing existing families’ needs when there is a change in circumstances.
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Develop and deliver personalised support plans when needed, including form filling and referrals to local services.
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Monitor progress and adjust support as needed.
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Be a key point of contact for families on the SAT caseload providing support during the child’s illness and in bereavement.
Peer Support & Community Engagement
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Plan, organise, and lead peer support groups for supported children, parents, and siblings at The Bluebells and in local community hubs.
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Foster peer-to-peer connections and create inclusive, supportive environments.
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Support and attend after-school and evening activities as needed.
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Participate and collaborate in annual and seasonal events.
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Participate in a staff rota to cover 5 annual sleepover for siblings and supported children.
Crisis & Outreach Support
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Conduct hospital or home visits at times of crisis.
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Ensure safeguarding policies are followed at all times.
Collaboration & Communication
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Effectively and sensitively communicate with children, young people and their families
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Liaise with professionals and other local partners as required.
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Work closely with internal teams, including fundraising, to support case studies and funding bids.
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Ensure all activities align with Trust policies and procedures.
Supervision and professional development
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Participate in supervision and staff debriefs.
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Complete all required mandatory and statutory training.
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Develop own knowledge and reflect on practice .
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Participate in annual appraisal.
Volunteer Supervision
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Manage family support volunteers, delegating specific tasks such as emotional support calls or practical help as required.
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Provide training, supervision, and ongoing support to ensure volunteers feel valued and effective – training will be provided.
Person Specification
Essential
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Experience working with children and families in a support or outreach role.
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Strong interpersonal skills with the ability to build trust and rapport quickly.
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Excellent communication, organisation, and record-keeping skills.
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Ability to manage a caseload and prioritise effectively.
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Proficiency in Microsoft Office and digital communication tools.
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Comfortable working in emotionally sensitive environments.
Desirable
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Experience supporting families through grief, loss, or bereavement.
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Event planning or group facilitation experience.
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Knowledge of local community services and support networks.
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Experience of managing volunteers.
General
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Be aware of and comply with all relevant policies and procedures
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Can work autonomously and with a team
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Comply with all areas of health and safety
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Work within the purpose and aims of the charity
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A car driver
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Competent IT
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Ensure confidentiality
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Be an ambassador for the charity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).
As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.
Under the direction of the CEO, the postholder’s areas of responsibility will be to:
- Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
- Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
- Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
- Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
- Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
- Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
- Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
- Support the CEO in funding and tender applications
- Support the CEO and fundraising team in generating income
As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to be partnering with a leading charity to appoint an Interim Supporter Care Manager. This 12-month role will see you take the reins of a talented, multi-disciplinary team, ensuring supporters receive an outstanding experience at every touchpoint.
You’ll oversee income handling, regulatory compliance, and operational efficiency across a busy fundraising and marketing environment. Working with senior colleagues, you will refine processes, strengthen supplier relationships, and drive initiatives that keep the supporter experience central to the organisation’s success.
Key Responsibilities:
- Provide clear direction and leadership to the supporter care and compliance function, ensuring high-quality service and operational delivery.
- Design and implement a strategy for supporter care and compliance that supports the charity’s overall goals.
- Manage end-to-end income processing and acknowledgements, coordinating both in-house teams and outsourced partners.
- Maintain full compliance with relevant fundraising regulations, data protection laws, and financial controls including Gift Aid and PCI DSS.
- Negotiate and manage supplier relationships, setting clear performance measures and ensuring value for money.
- Develop and refine processes to improve efficiency, accuracy, and supporter engagement.
- Collect, analyse, and share supporter feedback to inform improvements.
- Lead fulfilment operations, identifying opportunities for cost and time savings.
- Contribute to strategic projects, ensuring the supporter perspective shapes decisions.
- Set and manage budgets, forecasts, and contingency planning to deliver on objectives.
Person Specification:
- Demonstrated success in managing and motivating high-performing customer service or supporter care teams.
- Proven ability to build strong relationships with internal stakeholders and external partners.
- Experience in managing income processing operations within a fundraising or marketing context.
- Skilled in managing supplier contracts, SLAs, and performance metrics.
- Proficient in handling sensitive or complex supporter queries.
- Comfortable using data to inform decisions and shape strategy.
- Exceptional written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple priorities under pressure.
- Skilled negotiator and influencer.
- Adaptable and solutions-focused approach.
- Solid understanding of fundraising compliance, data protection, and financial controls.
- Commitment to inclusive and equitable working practices.
What’s On Offer:
- A hybrid working pattern with just 2 day per week in the organisation’s office.
- A fantastic salary of £52,000 to £56,000 for the successful candidate.
- A 12-month contract in a fantastic organisation that does wonderful work.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Are you looking for a new opportunity?
Are you passionate about working with children and young people?
Are you enthusiastic about developing excellent and inclusive services with young people to enhance their, wellbeing, happiness and opportunities?
If so, we want you to join our team!
Through the Barnardo's Co-op Partnership, we've co-designed and launched 20 community-based services across the UK — with Sedgemoor being one of them. As part of the Sedgemoor For Our Future (SFOF) service, you'll work directly with young people, facilitating regular spaces and opportunities where young people can come together to:
- Learn to cook
- Eat together
- Make new friends and connect
- Talk about things that are important to them
- Play games
- Learn new skills
- Develop confidence and teamwork skills.
We run 2 x weekly groups for young people aged 10-18:
Tuesdays in Highbridge – 4.30pm – 6pm
Wednesdays in Bridgwater – 4.30pm – 6pm
If you are:
- Confident and creative in engaging and working alongside young people aged between 10-25 years.
- Skilled in designing and delivering groupwork sessions for young people.
- Able to provide emotional and practical support to young people, in line with safeguarding policies and procedures.
- Flexible in working hours, including some evenings (as mentioned above) and occasional weekends, to ensure we can meet the needs of young people.
- Able to work in partnership with key community organisations, whilst keeping young people at the centre
Then please apply for the youth support worker role!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
Working with World Land Trust
The Supporter Care team provides support across the Development Team and our income streams to ensure that donors are responded to with the highest standard of stewardship, donations are processed in a timely and accurate manner, and the Customer Relationship Management (CRM) system is fit for purpose with data in line with GDPR and data protection guidelines. The delivery of outstanding customer service to our many supporters remains the focus of our efforts and at the heart of the role.
Who we’re looking for
As a key member of the Supporter Care team, you’ll play a vital role in ensuring our Friends Programme supporters receive outstanding service. From managing donor enquiries to maintaining accurate records and supporting income reconciliation, your work will directly contribute to the success of our conservation mission.
We’re looking for someone who brings a friendly, professional approach to customer service, with strong communication and organisational skills. You should be confident working both independently and as part of a team, with a keen eye for detail and a methodical approach to managing data. Competent in Microsoft Office with an excellent level of numeracy is essential, with experience in using a database or CRM system a bonus. Most importantly, you’ll care about our mission and be eager to contribute to a positive and supportive team culture.
For the full application pack including job description, person specification, our terms and conditions and how to apply, please follow the link to our website.
Closing date: 9am on Tuesday 19 August 2025. Interviews are expected to be held on Thursday 04 September 2025. Please note that the closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Dog is a unique and innovative national charity that has been transforming the lives of families affected by autism, epilepsy and disability for over 30 years.
Support Dogs trains and provides specialist assistance dog to give 100% reliable advance warning of epileptic seizures; to help children with autism to stay safe and better engage with the world around them. Our disability assistance dogs bring independence and a better quality of life for those with physical disabilities including MS, Cerebral Palsy and Fibromyalgia.
Founded and entirely based in Sheffield our charity operates across the UK, growing significantly over recent years. The demand for our work is overwhelming, with requests for support increasing ten-fold over the past few years. Support Dogs provides all of its services free of charge and relies entirely on voluntary donations for funding.
We are looking for a dedicated and organised Trusts and Grants Fundraiser to join our friendly and supportive team. Reporting to the Trusts and Development Manager, you’ll help identify and research prospective funders, prepare compelling applications, and build strong relationships with donors.
You’ll manage your own workload and portfolio of donors, writing applications and corresponding with donors. Helping to maintain accurate CRM records. You’ll also collaborate with colleagues across the organisation to gather stories, data, and insight to support your work.
To provide assistance dogs to support those with disabilities and long-term medical conditions leading to safer and more independent lives.

The client requests no contact from agencies or media sales.
HIV Support Worker – Wakefield (14 hours per week)
We are also recruiting for a 28-hour Support Worker role in Leeds.
We are open to one person covering both roles as a single full-time position (around 35 hours) across both locations.
About the Role
You will provide person-centred support to people living with HIV, working collaboratively to promote independence, dignity, and equality.
Key Responsibilities:
- Provide comprehensive case management for people living with HIV
- Develop personalised self-management plans that inspire hope and demonstrate possibilities
- Advocate fearlessly for service users, challenging discrimination and stigma
- Facilitate empowering group sessions and workshops
- Build partnerships across healthcare, housing, benefits, and community services
About You
We’re looking for someone who:
- Has worked with diverse, marginalised, or disadvantaged communities
- Can co-create care and support plans with service users
- Has experience providing advocacy for vulnerable individuals
- Can design and deliver engaging group activities
- Communicates empathetically, building trust and rapport
- Is confident using IT systems and client management software
What We Offer
Join an organisation with over 40 years of experience fighting for equality and supporting marginalised communities. Benefits include:
- 25 days’ annual leave plus bank holidays (pro rata)
- Employee Assistance Programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to Work scheme
- Enhanced occupational sick pay
- Flexible working arrangements
- Birthday leave
- Monthly supervision and support
- Comprehensive training programme
An Inclusive Environment
BHA for Equality is committed to diversity and welcomes applications from all backgrounds, particularly those with lived experience of marginalisation.
How to Apply
Download and complete an application form from our website.
Your application must detail how you meet the points in the person specification.
Due to the nature of this post, a Disclosure & Barring Service (DBS) check will be required for the successful applicant.
The client requests no contact from agencies or media sales.