Support jobs
We have an exciting opportunity for a Commercial Systems Manager to join our System and Finance team based at our Scout Store in Lancing.
Job Title: Commercial Systems Manager
Salary: £54,103 per annum, Band H, Level 3
Location: Scout Store, Lancing, West Sussex, BN15 8UG - The role will be hybrid with two days a week in Lancing and as required.
Contract Type: Permanent
Working Hours: 35
About The Role:
We’re looking for a Commercial Systems Manager to help shape and support the technology behind two important parts of our charity: Scout Shops Ltd and Unity Insurance. This role is key to ensuring our systems run smoothly, enabling us to better support Scouts across the UK. This is your chance to be part of something bigger. Your work will help deliver real impact across the Scout movement, supporting young people and volunteers across the UK.
As the Commercial Systems Manager, your Key Responsibilities will include:
- Keep our online retail and wholesale platforms up and running
- Lead and support systems like Microsoft BC 365
- Work closely with teams to understand and meet their system needs
- Manage key system improvement projects from start to finish
What we are looking for in our Commercial Systems Manager:
- Experience managing IT or business systems, ideally in a retail or charity setting
- Knowledge of ERP platforms like Microsoft BC 365
- A collaborative and problem-solving mindset
- Strong communication, planning, and project management skills
- Degree in IT, business, or a related field
- PRINCE2 Practitioner (or similar project qualification)
??Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 23:59pm Sunday 18th May 2025
Interviews will be conducted on a rolling basis throughout the advertisement period until the position is filled.
We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
We are seeking a DEI & Impact Lead to be a valued member of parkrun’s People & Culture team.
We’re on a mission to help more people enjoy the benefits of being active, social, and outdoors — especially those who need it most.
In this role, you’ll lead the development and delivery of strategies that drive inclusive participation at parkrun — shaping who shows up and how they’re supported, from our events to our workforce.
You’ll take ownership of our Diversity, Equity & Inclusion (DEI) strategy, putting bold ideas into action to remove barriers and open up parkrun to everyone. At the same time, you’ll define and deliver our health and wellbeing priorities across the UK — creating the partnerships and plans that get people moving where it matters most.
parkrun Limited is the company responsible for delivering parkrun in the UK.




The Organisation
An independent think-tank based in London. Their income is derived from donations, grants, and memberships.
The Job
We are recruiting Finance Business Partners to support research teams and collaborate closely with the central finance team. In this role, you will be part of a research centre, working with budget holders and research leads to provide an effective and efficient financial service. Responsibilities include producing regular quarterly forecasts and the annual budget, supporting project costing, overseeing financial management of research projects, and providing variance analysis. You will also collaborate on the production of management accounts, support financial accruals and income recognition, and contribute to the preparation of annual statutory accounts. Additionally, you will oversee auditing processes, ensure project reporting meets funding requirements, and support the implementation of a new finance system.
The Person
We are looking for an ACA/CA/ACCA/CIMA qualified accountant with experience in business partnering, financial project management, and setting budgets and forecasts. Experience in the charity/not-for-profit sector is advantageous, as is knowledge of different funders, philanthropic foundations, government departments, international organisations, businesses, and NGOs. The ideal candidate will be able to present financial information clearly, work with accuracy and consistency, balance multiple deadlines, and have a proactive, self-motivating, and collaborative approach. Excellent communication skills and the ability to build relationships at all levels are essential.
What's in it for you?
The organisation offers approximately 29 days annual leave (plus public holidays, pension salary exchange, employee assistance programme, parental leave, flexible working, and other benefits designed to suit your lifestyle. All of this is provided in a professional, engaging, and intellectually stimulating environment. The salary for this role is £55,000 - £62,000 per year, dependent on experience. This is a full-time, 2-year fixed-term contract (can also consider hiring on a permanent basis if candidates are not immediately available) with a hybrid working arrangement, requiring a minimum of 2 days in the office per week. The organisation is an equal-opportunity employer and values diversity.
Please apply now to be considered!
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Prospectus is pleased to be partnering with our client to appoint a new Philanthropy Manager. Championing new ideas in contemporary art since 1970, the organisation has presented pioneering exhibitions for half a century from a wide range of emerging practitioners to the most internationally recognised artists of our time. This role is offered on an 8-month contract.
The Philanthropy Manager will play a key role in developing and delivering individual giving strategies to support the organisation’s core artistic programme strategic initiatives. The role will focus on securing and stewarding mid-to-high level gifts and will cultivate relationships with individual donors and prospects.
The selected candidate could have experience in philanthropy fundraising but may also bring expertise working with the HNWI community from other sectors. You will have excellent written and organisation skills, particularly able to translate complex information into compelling narrative form. You will ideally have some experience too in participating in strategy development as part of a team.
If you have any disability and would like assistance with completing an application, then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to support the recruitment of their Senior Digital Marketing Manager (12 month, maternity cover).
The charity offers a flexible working environment, with hybrid working and an expectation to work from either their Chelsea or Sutton site 2 days per week.
Reporting into the Head of Marketing & Digital and overseeing a team of 6, you will work to significantly increase awareness of The Royal Marsden Cancer Charity and grow the digital marketing capability.
Key responsibilities include:
- Lead, manage and develop high performing team members, ensuring opportunities for learning and development, supports innovation and test and learn strategies
- Lead the implementation of the digital roadmap, including the development of the digital content strategy and upskilling colleagues across the organisation in digital
- Work with colleagues across the organisation to plan and deliver brand building and fundraising marketing campaigns, support the digital team to manage schedules across social and web content and oversee the production of high quality, accurate and engaging digital content
- Oversee a programme of paid advertising by working with fundraising teams across the organisation, supporting the coordination of user journeys, and managing the relationship with the digital marketing agency
- Support the Digital Project Manager and Digital Manager in the development, launch, embedding and training for the new website
- Apply editorial and brand guidelines, delivering a high standard of published content
- Monitor and develop KPIs and goals, reporting back on performance, learnings and recommendations to optimise channels, to all levels of the organisation
- Be accountable for efficient management of the digital elements of the Marketing and Digital budget
Key experience includes:
- Experience of managing people and leading a high performing team
- Proven experience of digital marketing, including campaign planning, user journeys and experience, data analysis and optimisation to achieve growth
- Ability to manage a complex programme of campaign and projects
- Strong content creation across social and web, that drives engagement and conversion, with sound understanding of accessibility, SEO and copywriting
- Ability to manage paid advertising campaigns
- Experience managing third party agencies and developing partnerships
- Budget management
What’s on Offer:
- 12-month FTC (maternity cover role), starting in July 2025
- A salary of £47,000-£50,000 with 2-3 days/week in Chelsea or Sutton office
- Interview dates for this role will be 19-20 May
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Site Manager - Newport Wetlands
Reference: APR20255795
Location: RSPB Newport Wetlands, NP18
Salary: £39,205.00 - £41,856.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
Are you a dynamic leader with the energy and experience to shape the future of one of the RSPB’s most important visitor sites?
We’re looking for an inspiring and inclusive leader with experience in visitor operations and land management to oversee the visitor facilities at RSPB Newport Wetlands on the Gwent Levels.
As Site Manager, you’ll be responsible for delivering site objectives alongside a high-quality visitor experience. With over 70,000 visitors a year and a thriving membership recruitment operation, Newport Wetlands is a key site for connecting people with nature. You’ll lead and inspire a highly committed team of staff and volunteers to deliver excellence, therefore line management and leadership experience are essential for this role.
You will also work alongside a variety of colleagues from across the RSPB in a matrix structure, including (but not limited to) consultants within the Visitor Operations Team, health and safety, rural surveyors, ecology, fundraising, project management, communications and policy.
Newport Wetlands is a gateway site within the Living Levels landscape partnership, which is a strong and aligned partnership that is driving a range of ambitious initiatives across the Levels.
The successful candidate will be a capable manager who works well with a wide range of people and can collaborate effectively with partners at all levels. Your strong programme and people management skills will help the team achieve the best possible outcomes against our priorities.
You’ll lead work programmes and projects, so enthusiasm, initiative, and diplomacy are key. You’ll need to communicate your passion for nature to others and have a hands-on approach to solving practical challenges.
You’ll need experience of managing income and expenditure budgets and have a commercially minded approach to ensure that we deliver a great visitor experience and generate a profit. You’ll also need to be a good, clear communicator and have an eye for detail, be able to manage systems and processes to ensure that they are all legally, financially and organisationally compliant.
As Site Manager you will:
- Manage day to day operations for people, visitors, finance and legal compliance, habitats and species
- Inspire, lead and develop the dedicated team of staff and volunteers
- Be responsible for the review, update and implementation of the site business plan
- Act as the main point of contact for the local community, neighbours, and partner organisations in order maintain good relationships
- Enjoy the support of a very experienced local team, area manager, visitor operations consultants, ecologists, rural surveyor, safety advisor and other specialist RSPB staff.
Essential Skills, Knowledge and Experience:
- Visitor operation management experience
- Line Management experience (staff and/or volunteers)
- Experience of working within a multi-functional team
- Excellent Interpersonal and communication skills
- Leadership skills
- Knowledge of the ecological requirements of key species and habitats
- Land management experience
- Health, Safety, Environmental and Land management compliance experience
- Experience of managing contractors
- Effective project and budget management skills
- Practical Problem-solving skills
- Time management, organisational and prioritisation skills
- Influencing and negotiation skills
- IT, database and GIS skills
Desirable qualifications, knowledge, skills and experience:
- Degree level qualification in a relevant subject
- Reedbed/wetland management experience
Closing date: 23:59, Monday, 26th May 2025
We are looking to conduct interviews for this position on 5th June 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



We are seeking a Philanthropy Officer to join our small, supportive team of committed staff.
You will have a commitment to building communities across the region and understanding of and commitment to philanthropy and developing strong, trusted relationships to bridge the desire to support communities with the generosity of our donors.
Please download and read the recruitment pack to gain a deeper understanding of the role and then apply through our website if you think this role could be for you.
The recruitment pack, Quartet’s job application form, and our Equality and Diversity monitoring form can be downloaded from Quartet's website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is delighted to be partnering with Macular Society in their search for a Head of Trusts and Philanthropy.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
In this exciting role, you will be responsible for securing income from a diverse portfolio of donors, with a particular focus on trusts and foundations, lottery and statutory funders, and high net worth individuals. You will also create and implement effective cultivation and stewardship strategies to build strong, long-term, income-generating relationships with key funders and supporters. Another key part of the role involves developing and maintaining a robust pipeline of funding opportunities and prospective donors. Additionally, you will lead on the preparation of strategic and tactical plans aimed at increasing annual income from trusts, foundations, and high net worth individuals. You will research, plan, and write compelling funding applications and proposals, incorporating evidence of need, detailed project plans, budgets, and supporting information. In addition, you will support the Trusts & Philanthropy Managers in fostering a high-performing, motivated team
To be considered for this role, you will need:
- Track record of success in securing funding from trusts, foundations and high net worth individuals
- In depth knowledge of the fundraising environment and of a range of techniques and disciplines which will support the cost-effective generation of income
- Demonstrable experience of identifying high net worth individuals and developing them as major donors
- Strong analytical and strategic planning skills, be a confident communicator and have an in-depth knowledge of the fundraising market and regulation
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill via the apply now button.
Salary: £49,000 - £52,000
Permanent, Full-time (part-time considered)
Location: Andover or home-based.
Deadline - Monday 19th May
Application Process - CV and Cover Letter
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you passionate about making a real difference in the lives of those in need? Do you have the drive to engage with communities, raise awareness, and inspire others to contribute to a meaningful cause? Harris Hill are looking for a dedicated and creative Community Fundraiser - Midlands to join a wonderful charity.
You will have the chance to make a direct impact by working with communities across parishes, schools, and other networks. This role involves building and nurturing relationships with key stakeholders, growing the charity base of active supporters, and generating vital funding through various initiatives.
Working from home, covering the Dioceses of Birmingham, Northampton, Hallam, Nottingham, and Shrewsbury
As a Community Fundraiser you will:
- Promote the charity’s pastoral and spiritual work within local communities.
- Develop strong relationships with parishes, schools, and diocesan networks to increase engagement with the charity’s mission.
- Inspire people to make donations and raise funds to support the charity projects, including the sale of charity items and organising fundraising events.
- Recruit and support volunteers, as well as manage fundraising groups and initiatives across the region.
- Manage relationships with high value and legacy donors, ensuring their continued support and engagement.
To be successful, you must have experience:
- Previous experience in community fundraising or a related field is beneficial.
- A strong network of contacts within the diocesan community, schools, or special interest groups is a plus.
- Exceptional communication skills, public speaking abilities, and strong organisational capabilities.
- Proficiency in Microsoft Office and familiarity with social media are essential.
- Ability to work independently, manage your own time, and take ownership of key projects, while also being a strong team player.
Salary: £30,000- £34,000 per annum
Contract type:Full-time, permanent
Location- London, home based, covering the Dioceses of Birmingham, Northampton, Hallam, Nottingham, and Shrewsbury
Closing date: On rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About the role
You’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This role is being advertised on a fixed term, 12 month contract.
What you’ll do
-
Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
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Build relationships to influence service improvement across North East England and Yorkshire, and support the development of a vibrant national network
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Maximise participation in the UK Parkinson's Audit and relevant surveys
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Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
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Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications
What you’ll bring
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Experience and expertise in service redesign and effecting change within health and/or social care in North East England and Yorkshire
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Knowledge of health and care structures and commissioning across North East England and Yorkshire
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Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
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Ability to negotiate and influence, with strong report writing and presentation skills
-
Experience in the use of quality improvement and project management tools
This is an exciting time for Parkinson’s UK and we would love you to join us!
This role is home based with the requirement to live within and travel around your assigned geography. The assigned geography for the region covers the NHS England North East and Yorkshire region.
You will also be required to attend team and individual meetings that usually take place in our London Office. There may also be the requirement for occasional overnight stays.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Salary: £32,839.52 per annum
Hours: Full Time 35 hours (shift pattern)
Mobile office based
The post-holder will work within Pause 21 Digbeth, High St, Birmingham B5 6BJ
Emotional Health and Wellbeing services opening hours support the needs of the communities in which we work, and therefore there are elements of unsociable hours - this includes evenings, weekends, and bank holidays working shift patterns including alternating Saturdays.
The post holder will support Children, Young People, and Young Adults across our Emotional Health & Wellbeing services by offering low intensity support under a brief intervention framework.
The nature of the Emotional Health & Wellbeing services the ability to build relationships quickly, identify risks, and process further support is vital.
In order to be considered for this post you will have to demonstrate that you already have:
Skills
-Experience of management and supervision of staff and volunteers: (following the necessary training and support
-Computer literate and is able to navigate a data management system (after training is provided)
-Excellent verbal and written Communication skills, including telephone skills
-Able to develop good therapeutic relationships with all clients - Practicing in a non-judgement and anti-discriminatory manner
-Competencies in undertaking risk assessments within scope of practice
-Ability to evaluate and put in place the effect of training
-Experience of managing risk of a service and implementing and safe practice standards
-Experience in collating, understanding and challenging data sets with practice teams.
Work-based Knowledge
-Knowledge of anxiety and depression presentations in Primary Care and an understanding of evidence based interventions.
-Demonstrates knowledge of the issues surrounding socio- economic factors and mental health.
-Knowledge and understanding of Safeguarding legislation, policy and procedures and risks for children, young people and young adults aged 0-25.
-Able to demonstrate a knowledge of the issues that children, young people and young adults face when accessing mental health services.
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is Midnight on 21st May 2025. If after 14 days, we have received enough applications we reserve the right to close the vacancy from the 7th May onwards.
Interviews will be held on TBC.
IN1
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences
Your Role in Our Vision
As a Community Fundraiser, you'll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you'll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact.
Key Responsibilities
- Build and nurture a network of fundraising groups and volunteers
- Deliver local elements of national campaigns, including The Great Daffodil Appeal
- Grow community involvement and financial support through outreach
- Collaborate with internal teams and external stakeholders
- Ensure compliance with fundraising policies and maintain accurate records
- Ese of social media to promote local work
What You'll Need
- Proven experience in volunteer or community engagement
- Excellent interpersonal and networking skills
- Strong organisational and budget management abilities
- Proficiency in Microsoft Office and database management
- A valid UK driving licence and willingness to travel, including evenings and weekends
Please see the full job description here.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 18th April 2025
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: Homebased Role
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Complex Case Worker
Location: London
Salary: £26,250 - £34,650 per annum
The post holder will be part of the Insight Platform, Young people’s service and will work with young people who have alcohol related problems, mental health issues and complex needs including drugs, psychological issues, anti-social behaviour, self-harm, or any other co-existing needs. The post holder will improve access to treatment services in the area for this cohort and, will provide a range of interventions for service users in this group including 1 :1 support and group work.
You will bring a creative driven approach to the role and a willingness to build and nurture a successful and dynamic team focussed on delivering excellence and a quality service to promote and enhance the performance and reputation of Waythrough. You will be able to work seamlessly within professional partnerships to deliver outstanding services. An engaging communicator, you will have worked in a similar or NHS setting managing a team working with clients with substance misuse issues and/or complex needs.
We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make the difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.
Ideally you will have:
- Experience handling complex cases in young people would be beneficial.
- Knowledge of criminal justice sector
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Who are we…
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and company Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Location: London and one other location TBC
Depending on the needs of the service, there is potential for limited flexible/hybrid working within this role. Arrangements will be discussed with the successful candidate
Salary: Grade 7 - £53,781 per annum
Full time - 37.5 hours per week
Contract: Permanent
Closing date: Sunday 18th May 2025 at 11.30pm
About the role
You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHAK (South Hampstead and Kilburn Community Partnership) is a resident led charity based on the Alexandra and Ainsworth estate in the Kilburn Ward of Camden, London, dedicated to supporting residents and young people living in an area of high deprivation.
Our Mission is to work with local young people and adults to improve well-being, inclusion and life chances by nurturing talents, passions, skills and confidence.
Our Vision is of a place where everyone can live, learn and grow together.
We do this by identifying and meeting local needs with a range of opportunities in areas of lifelong learning, youth activities, community involvement, employment support, advice and guidance, volunteering, events etc.
If successful you will be based at “The ARC Youth Club”, an estate based youth led centre with integrated music studio, kitchen, games and "chill-out" space. The ARC engages approximately 250 young people per year and plays a vital role in their welfare and development outside of school. In holidays we offer a full program of activities and free meals for young people who may otherwise miss out.
You will deliver a range of activities e.g. cooking, arts & crafts, sports, trips, music, events etc. You will also offer support and guidance for local young people and enable them to develop life long skills while designing and running their own projects, forums etc. In school holidays you will be required to work an expected 28 hrs a week as we offer a full program of activities and free meals for young people
At SHAK we are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds.
Duties Include:
Promoting and delivering activities for young people aged 9-19 yrs (up to 25yrs for young people with SEND)
Engaging with a range of young people from diverse backgrounds and with multiple needs
Ensuring safeguarding standards are maintained and other policies and procedures are upheld
Facilitate and support intergenerational projects
Working in partnership with other organisations to meet local needs
Acting as an effective part of youth team and wider SHAK team supporting community activities as needed
Admin and reporting duties as required
Skills & Experience
- Minimum Level 3 youth work qualification or equivalent and significant, relevant experience of youth service delivery.
- Experience of engaging girls in youth programmes successfully
- Knowledge of youth policies, safeguarding procedures and legislation
- Good communication, people skills and ability to work effectively as part of a team.
- Ability to relate, support and engage with wide range of young people
- Proficient with computers, social media and other modern technologies
Personal Attributes
- Highly motivated and driven by positive values and commitment to motivating others
- Flexible and adaptable against a background of change
- Resourceful- ability to work on own initiative and solve problems
- Good punctuality, organisational and presentation skills
- Creativity, resilience & commitment
All recruitment is done in line with safe recruitment practices’
If successful an enhanced DBS check will be required.
This post is covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).