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Remote
£25,000 - £32,000 per year (will be pro rata for part time)
Part-time (up to 28 hours per week)
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.
Purpose of the role
· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.
Key Accountabilities and Objectives
Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)
· Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers
· Manage the enquires received into Boccia England which includes email, phone and web contacts.
· Provide administrative support to the wider team in areas for events, competitions, and talent.
· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.
· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.
· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.
Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)
· Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.
· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.
· Support and develop inclusive communication strategies in all communication to volunteers
· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.
Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)
· Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.
· Manage the shop suppliers and ensure stock levels are appropriate.
· Manage customer experience to achieve high levels of satisfaction and repeat business.
· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.
· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.
Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)
· Be a subject matter expert for the Boccia England membership platform.
· Deliver training to new and existing team members to maximise their use of the platform.
· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement rates.
· Coordinate the annual membership activities to ensure these are delivered
· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.
· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.
· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.
Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)
· Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.
· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.
· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.
General Requirements
· Manage own workload effectively.
· Be committed to continuous improvement.
· Provide excellent and timely customer service with both internal and external communications.
· Use and share knowledge and expertise to develop Boccia England.
· Be an advocate for Boccia England and the sport of boccia.
· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.
Organisation
Boccia England
View profile
Registered Charity
6 - 10
Registered Charity
6 - 10
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
Posted on: 21 September 2026
Closing date: 16 October 2026 at 12:00
Tags: Administration, Project Management, Volunteering Management, Customer Service, Operations, Database Management, Office Management, Events / Activities, Governance / Management
The client requests no contact from agencies or media sales.
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Alzheimers Society
Remote
£50,898 - £56,553 Per Annum
Contract
Job description
Do you have experience successfully developing and deploying meaningful multi-channel marketing strategies and campaigns? Could you help to bring dementia out from behind closed doors and raise public awareness of dementia as a major health and social crisis?
About the role
We are currently recruiting for a Senior Marketing Manager (Support and Influencing) to join on a full-time basis, working 35 hours per week on a fixed-term contract for 12 months. This is a home-based role, with occasional travel required for in-person team meetings and events.
As Senior Marketing Manager (Support and Influencing), your role will be pivotal in galvanising our society around dementia: creating the conditions for greater public engagement, determination and pressure for change.
Your work will position dementia as a major health and social issue, mobilising the public to pressure the system for better diagnosis, treatment, care and support. You will help us to move dementia from overlooked to unavoidable, whilst also contributing to increasing awareness and engagement with Alzheimer’s Society’s vital and life changing support services and health information.
You will also be leading the charge in driving the public to Demand a Better Future for people affected by dementia through targeted influencing marketing campaigns. You will build our influencing and campaigning marketing programme with key internal senior stakeholders to drive the public to pressure the government and the system to drive positive change around dementia diagnosis, treatment, care and support.
You will use audience centred, multi-channel marketing strategies, plans and activations to drive an increase in awareness, perceptions, understanding and engagement, helping us to continue to reach people affected by dementia with our life changing support services and health information. These marketing campaigns could cover paid, earned, owned, and shared media – and all will contribute to a high-quality brand experience.
We have provisionally scheduled the first stage interviews for this role to take place via MS Teams on Thursday 8th October.
About you
Joining us, you’ll have a strategic focus and extensive experience of developing and deploying successful multi-channel marketing strategies and campaigns – ideally within the charity sector, health sector or government. You’ll have a demonstrable ability to translate organisational strategies and business needs into detailed marketing strategies, objectives and recommendations.
Crucially, you’ll have experience managing and motivating a high performing team in addition to experience in planning, deploying and managing marketing budgets and resources effectively. You’ll be able to work well in collaboration with other teams, with the communication and interpersonal skills required to influence and inspire across all levels.
What you’ll focus on:
- Leading upper-funnel public engagement marketing that frames dementia as a major societal and public priority, building understanding, urgency and pressure for change alongside support and campaign marketing activity.
- Overseeing the development and delivery of integrated, multi-channel marketing strategies, plans and campaigns for support services, health information, public awareness, campaigning and influencing priorities.
- Leading senior stakeholder groups to agree priorities, influence upwards and ensure marketing resource, plans and seven-figure budgets are focused on activity with the greatest potential to deliver organisational impact.
- Running key steering and working groups to identify, unblock and respond to marketing challenges and opportunities.
- Leading cross-organisational teams and agency partners to deliver joined-up activity across paid, owned, earned and shared channels, maximising integration and cross-sell opportunities.
- Line managing two marketing executives and ensuring the team operates as a high-performing, efficient function, with clear priorities, strong ways of working and shared accountability for delivery.
- Overseeing media planning and implementation for support and influencing marketing campaigns in collaboration with inhouse delivery teams and external agencies.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
About the role
We are currently recruiting for a Senior Marketing Manager (Support and Influencing) to join on a full-time basis, working 35 hours per week on a fixed-term contract for 12 months. This is a home-based role, with occasional travel required for in-person team meetings and events.
As Senior Marketing Manager (Support and Influencing), your role will be pivotal in galvanising our society around dementia: creating the conditions for greater public engagement, determination and pressure for change.
Your work will position dementia as a major health and social issue, mobilising the public to pressure the system for better diagnosis, treatment, care and support. You will help us to move dementia from overlooked to unavoidable, whilst also contributing to increasing awareness and engagement with Alzheimer’s Society’s vital and life changing support services and health information.
You will also be leading the charge in driving the public to Demand a Better Future for people affected by dementia through targeted influencing marketing campaigns. You will build our influencing and campaigning marketing programme with key internal senior stakeholders to drive the public to pressure the government and the system to drive positive change around dementia diagnosis, treatment, care and support.
You will use audience centred, multi-channel marketing strategies, plans and activations to drive an increase in awareness, perceptions, understanding and engagement, helping us to continue to reach people affected by dementia with our life changing support services and health information. These marketing campaigns could cover paid, earned, owned, and shared media – and all will contribute to a high-quality brand experience.
We have provisionally scheduled the first stage interviews for this role to take place via MS Teams on Thursday 8th October.
About you
Joining us, you’ll have a strategic focus and extensive experience of developing and deploying successful multi-channel marketing strategies and campaigns – ideally within the charity sector, health sector or government. You’ll have a demonstrable ability to translate organisational strategies and business needs into detailed marketing strategies, objectives and recommendations.
Crucially, you’ll have experience managing and motivating a high performing team in addition to experience in planning, deploying and managing marketing budgets and resources effectively. You’ll be able to work well in collaboration with other teams, with the communication and interpersonal skills required to influence and inspire across all levels.
What you’ll focus on:
- Leading upper-funnel public engagement marketing that frames dementia as a major societal and public priority, building understanding, urgency and pressure for change alongside support and campaign marketing activity.
- Overseeing the development and delivery of integrated, multi-channel marketing strategies, plans and campaigns for support services, health information, public awareness, campaigning and influencing priorities.
- Leading senior stakeholder groups to agree priorities, influence upwards and ensure marketing resource, plans and seven-figure budgets are focused on activity with the greatest potential to deliver organisational impact.
- Running key steering and working groups to identify, unblock and respond to marketing challenges and opportunities.
- Leading cross-organisational teams and agency partners to deliver joined-up activity across paid, owned, earned and shared channels, maximising integration and cross-sell opportunities.
- Line managing two marketing executives and ensuring the team operates as a high-performing, efficient function, with clear priorities, strong ways of working and shared accountability for delivery.
- Overseeing media planning and implementation for support and influencing marketing campaigns in collaboration with inhouse delivery teams and external agencies.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Posted on: 21 September 2026
Closing date: 29 September 2026 at 01:00
Job ref: 4151 (8965)
Tags: Marketing
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