Support manager jobs in droitwich, worcestershire

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Wednesday 27th August 2025, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission

Individual Giving Manager – Development 

Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.

If you're an experienced fundraiser and want to join us in changing childhoods and changing lives, then read on.

We're recruiting for an Individual Giving Manager to join our team, and take the lead on our warm programme, bringing in around £1.2 million donated income per year. This role offers a mixture of campaign and project management, innovation and creative thinking. You'll be able to analyse results and apply insights to optimise and improve campaigns.

As a Individual Giving Manager you will

• Lead on the development and implementation of an effective programme to develop supporters using a range of channels, including but not limited to direct mail, telemarketing, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery. 

• Assist the Senior Individual Giving Manager to develop and implement an effective development strategy in order to maximise the lifetime value of supporters and the long-term sustainable net income raised for Barnardo's. 

• Manage income and expenditure budgets. 

• Line manage up to 3 direct reports. 

 You will have experience of :

• Working in a fundraising environment, specifically in direct marketing and across different channels.
• Delivering campaigns using a project management approach.

We offer remote or hybrid working (dependent on location) for this role, and are willing to discuss flexible working arrangements. 

If this sounds like you, we would love for you to apply, or please get in touch if you have any questions-

Are you passionate about supporting homeless people with complex needs, and histories of entrenched or repeated homelessness to sustain their tenancies or exit a street lifestyle?
 
We are looking for a driven individual to help us deliver a gold standard service.
 
The Role
 
An excellent opportunity has arisen within Worcestershire for an experienced Project Manager to join our highly successful Homelessness Prevention Service. The service also delivers the SWEP Night Shelters across the six districts within the County.
 
You'll need to have a flexible approach to working, to meet the needs of the service and be highly responsive to referrals for homelessness across Worcestershire. The ideal candidate will have relevant homelessness service experience. Travel will be required between service areas and occasionally the head office in Gloucestershire. Due to the nature of the travel, the successful applicant will need to hold a full UK driving licence and have their own transport.
 
The role will also include line management of a team of dedicates Seniors, Co-ordinators and Support Workers who are delivering the service. Working in partnership with Stakeholders, Statutory and non-statutory partners, and reporting on internal and external contractual KPI's, legal and quality audit requirements.
 
CCP are a vibrant and dynamic organisation that is at the forefront of supporting and helping people and their communities across the South West and West Midlands.
 
You'll have an opportunity to expand services that make a real difference in the lives of rough sleepers and people who are currently homeless or at risk of losing tenancies.
 
Come and join a Charity focused on people rather than profit.
 
About Us
 
Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.
 
What We Offer
 
At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career—choose CCP.
 
Why join us?

• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhanced pension (5% employer contribution)
• Enhanced sick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance cover (3 times your annual salary in the event of your death)
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• 45p Business Mileage^^
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Manager for support when needed.
• (Benefits are for contracted staff only not bank workers)

 
Are Your Values Aligned with Ours?
 
We look for staff who embody our SPIRIT values:

• Show gratitude and appreciation of others.
• Demonstrate personal and professional pride.
• Integrity is everything.
• Reflect and learn.
• Continuous improvement.
• Take your best self wherever you go.

 
How to Apply
 
If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.
 
Position: Project Manager (992)
Hours: Full-time 37.5 hours per week
Contract: Permanent
Location: Worcester
Pay: £26,550pa (Band D)
Closing Date: 25th August 2025 - CCP reserves the right to close the job advert early if needed.
 
CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
 
Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.
 
We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.
 
^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.
 
^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.
 
INDHP
 
REF-223453

Animals Asia: Philanthropy Manager (USA Lead)
Location: UK Home based, with easy travel to London. Requirement to accommodate US business hours where necessary, with some evening and weekend work.
Salary: £50,000 per annum
Contract: Full-time, Permanent

At Animals Asia, we don’t just talk about compassion – we live it. Every. Single. Day. We're on a powerful mission to end cruelty and restore respect for animals across Asia. Best known for our pioneering work to end bear bile farming, we also run life-saving sanctuaries in China and Vietnam and push for long-term, sustainable change. With 400+ passionate changemakers around the globe, our movement is growing fast – and we need YOU to help lead the charge.
We’re on the hunt for an experienced major gift fundraiser to lead our philanthropy activities in the USA – you will have an exceptional ability to build and maintain relationships with key existing stakeholders as well as potential new donors to help us grow our giving community in the region and supercharge our impact for animals.
What You’ll Do:
As our new Philanthropy Lead for the USA, you’ll:

• Develop and implement strategies to cultivate, solicit and steward donors to support the charity.
• Lead on high-net-worth individual relationships in the USA and the strategic management of a donor pipeline.
• Grow our philanthropic income and build strong, long-term relationships with donors.
• Deputise for other philanthropy managers where required and share your experience and ambition with the wider philanthropy team.

Who You Are:
You will have expertise and a track record in major gift fundraising, relationship management and prospect research, as well as be able to demonstrate superb donor care. You will also be an authentic and confident leader who can build a genuine and long-lasting connection between donors and Animals Asia. You will have superb communication and project management skills, and you will relish the opportunity to travel to the United States at least twice a year to meet with donors.
You thrive in remote teams, know your way around CRMs, and you’re 100% aligned with our values: Empathy. Respect. Courage. Tenacity.
Most of all? You care deeply about animal welfare – and you’re ready to turn that passion into progress.

Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know – including how to apply.

Closing date: Monday 1st September, 9am BST.

Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.

KEY AREAS:

- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research

• Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
• Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
• Conduct desk research into comparable organisations, donor trends, and partnership opportunities.

Appeals & Campaigns

• Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
• Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
• Log donor information and engagement history accurately in Donorfy CRM.
• Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.

Events & Community Fundraising

• Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
• Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
• Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.

Donor Stewardship & Relationship Management

• Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
• Assist in developing supporter journeys for regular givers and community fundraisers.
• Process thank you letters and acknowledgements using Donorfy.
• Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.

Data Management & Reporting

• Maintain accurate donor records and fundraising data using Donorfy CRM.
• Produce donor and campaign performance reports as required.
• Support with administrative tasks related to fundraising compliance, filing, and data security.

- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement

• Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
• Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
• Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
• Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
• Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.

Administrative Support and Organisational Culture

• Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
• Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
• Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
• Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.

Please note:

• This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
• The role works with many different cultures and religions and work may span between different time zones.

PERSON SPECIFICATION

This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.

Essential

• At least 3 years of experience in a fundraising, administration, or supporter-facing role
• Strong inter-personal and communication skills (face-to-face, phone, and email)
• Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
• Confident written skills, with experience drafting letters, emails, or fundraising materials
• Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
• Ability to work well both independently and as part of a small, collaborative team
• Understanding of or interest in trust and foundation fundraising
• Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)

Desirable

• Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
• Experience supporting or delivering fundraising activities or events
• Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
• Understanding of the UK charity sector and/or international development
• Confidence in presenting or representing an organisation externally
• Willingness to work occasional evenings or weekends for events
• Degree or equivalent qualification

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.

Position: S11313 Stroke Support Coordinator

Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 28 hours per week

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 30 September 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the role

As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.

You'll be responsible for:

• Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
• Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
• Developing a programme to regularly thank donors for their support.
• Ensuring supporters feel valued and appreciated.
• Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
• Working closely with the Head of Development to ensure consistent messaging and supporter journeys.

The role is home-based with regular travel required to visit supporters and to supporter events across the UK.

About You

We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care.

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

How to Apply

For full details, please see the recruitment pack. You'll need to send us:

• Your CV.
• A covering letter of no more than two sides explaining why you are a good match for this role, making reference to the responsibilities, skills and experience identified in the recruitment pack.

The closing date for applications is Friday 29th August, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

The Digital Inclusion Manager will play a pivotal role in supporting the Black Country’s vision - of creating a region where people of all ages, abilities, and backgrounds can be active, move more, and enjoy sport - through maximising the use of digital connectivity to realise health, wellbeing and community benefits.

This role aims to increase a range of opportunities for local people to be active & move more, through implementing the Physical Activity Digital Inclusion strategy to address user needs, develop digital literacy and confidence through training and support, and collaborate with other sectors to create inclusive digital services and opportunities.

Main Duties

1.As the Digital Inclusion Manager, you will develop and manage an implementation plan which reflects the desired outcomes of Active Black Country’s Physical Activity Digital Strategy.

2.    Work with the place partners across the 4 Black Country local authority areas and Active Black Country to develop a comprehensive understanding of the digital landscape across the Black Country.

3. Develop effective working relationships with a breadth of partners and organisations to support integration across digital platforms and systems to connect, maximise resources and influence across the Black Country.

4. Be the lead advocate for the Black Country Moving digital platform as a resource for stakeholders and community organisations to promote opportunities for people to be active and access high quality CPD & training.

5. Work closely with Active Black Country’s Active Communities Strategic Lead to oversee the work of the Community Engagement Officers and work closely with partners to build capacity across community organisations to become confident and capable in using digital tools that make it easier for residents to access physical activity opportunities.

6. Sustain an inclusive and accessible open data Black Country Moving Platform that promotes a diverse range of activities, services, training and CPD.

7. Ensure the Black Country Moving platform remains accessible, user friendly and responsive to community and partners needs.

8. Co-ordinate and chair project steering group meetings and produce reports for partners and appropriate governance requirements. Including ABC Strategic investment Committee.

9. Working with the support of the ABC Strategic Lead for Impact, ensure monitoring, evaluation and learning is captured and applied to help us fulfil organisational and place ambitions.

10. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories.

11.  Under the Director of Partnerships manage the digital inclusion budget, ensuring accurate financial management and reporting.

12.  Ensuring compliance at all times with contract management, procurement and finance procedures.

13.  To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.

14.  Adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.

15.  To adhere to all relevant Active Black Country Limited policies and procedures at all times.

16.  Undertake such other duties as may be appropriate.

Person Specification

1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.

2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.

3. Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.

4. Proven experience of leading digital projects, employment and skills programmes or related work and a willingness to maintain contemporary knowledge of digital trends.

5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes.

6. Strong understanding of digital technologies (cloud platforms, data analytics, data integration, open data)

7. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically.

8. Able to work with complexity and influence and advocate for learning beyond programme delivery.

9. Can effectively prioritise and set and meet objectives within deadlines and planned goals.

10.  Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making.

11.  Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.

12.  A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.

Community Based/Home Working – South East

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the South East of England, East Sussex, West Sussex, Surrey, Kent and Essex.

Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.

To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 3rd September 2025, 5pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Join a dynamic, growing charity that inspires children in disadvantaged communities to grow, cook, and enjoy healthy food. We’re seeking an experienced Programme Manager and child-led educator to lead our national Food Discovery team, ensuring high-quality delivery, strategic growth, and strong advocacy for food education.

You’ll manage a dispersed team, oversee recruitment, training, budgeting, and evaluation, and build partnerships with schools, funders, and sector networks. The role demands excellent leadership, communication, and organisational skills, with the ability to travel nationally.

Requirements:

• Proven leadership and programme management experience, ideally in education, community engagement, or food education.
• Strong understanding of safeguarding, health & safety, and working with primary school-aged children.
• Skilled communicator, relationship-builder, and advocate.
• Commitment to equity, diversity, and inclusion.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Sustainable Living Project Manager 

Salary: £35,500p.a. FTE 

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.

Contract: Permanent  

Hours:  37.5 hours per week; 30 hours per week, or another flexible working pattern will be considered 

Location: Home based with some travel within England 

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent. We recognise the huge contribution that individuals and communities can make by taking action to mitigate the pressing global challenges of climate change, biodiversity loss and environmental degradation.

If this resonates with you, please read on.  We have an exciting opportunity for the right person to join our team. We are looking for someone who can work with us to develop and deliver an ambitious audience engagement initiative designed to empower and support people and communities to live more sustainable lives.

Using research insights compiled by our award-winning Centre for Social Innovation, you will pro-actively design, curate and manage an online engagement tool for our large audience of supporters and volunteers. Working collaboratively across the organisation, you will ensure cross-over with our other impactful campaigns and volunteer engagement programmes. You will help design and undertake ongoing monitoring and engagement to ensure that we understand the impact of our offer, and that we can report on it and learn from it. Alongside this, you will work with colleagues to ensure that the project is suitably funded into the future. As the project progresses, there will be additional scope to grow and shape the project dependent on funding. 

Environmental change is affecting us all. We want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.  If you need any reasonable adjustments throughout the recruitment process, you just need to let us know. 

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and  continue to apply.

As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our worforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00 Tuesday 26 August 2025. We reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on Monday 8 and Tuesday 9 September 2025.  Candidates are requested to be available for 1 hour and 45 minutes in total. If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise. 

We are proud winners of the Working Families’ Best Small Employer Award 2021. 

No agencies please. 

  

  

Insight and Evaluation Manager

We are currently delivering an ambitious five-year growth plan, which will ensure that we can reach as many young people as possible with our programme. As part of this growth we are now looking for an Insight and Evaluation Manager to join the team.

The role is currently a managerial role, but we would consider candidates with less experience in a version of the role with no managerial responsibilities, under the title Senior Insight and Evaluation Coordinator… so please still apply!

Position: Insight and Evaluation Manager

Location: Remote (with some travel to London as required)

Hours: Full-Time (flexible working considered)

Contract: Permanent

Salary: £29,000 - £32,000 p.a., depending on experience (+ £3000 London weighting, if applicable)

Closing Date: 25th August 2025

Interview Date: Week commencing 1st September 2025

About the Role

As part of the Strategy, Finance, and Operations Team, the Insight and Evaluation Manager will be responsible for ensuring all teams have the right data to deliver, monitor, and fund our programme in a timely and effective way. You will manage, analyse, interpret and present data, most of it recorded on Salesforce, in order to enhance the quality of delivery, maximise the achievement of outcomes by participants, and ensure that our programme is fully funded.

You will support this growth plan by ensuring that our data-related systems are efficient and scalable. Working  closely with the rest of the Technology and Insights team, you will help identify areas across the organisation that are in need of improvement and work to develop and implement improvements in our data-related processes.

Role responsibilities include:

· Data analysis, monitoring, and evaluation

· Facilitate the use of data to guide tactical and strategic decision-making across the organisation

· Support systems development relating to data and reporting

· Manage one part time staff member working on data insights and systems

About You

We are looking for someone with experience of:

· Processing, analysing and visualising data, particularly using Excel and Power Query

· Analysing and organising data to identify trends and support decision-making

· Cleaning and handling large datasets

· Presenting data visually to highlight key insights

· Providing strategic advice using diverse information sources

· Communicating complex information clearly and effectively

· Coordinating cross-organisational projects and securing stakeholder buy-in

About the Organisation

The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox

· Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day

· 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Insights, Insight, Evaluation, Insight and Evaluation, Insights Manager, Insight Manager, Evaluation Manager, Insight and Evaluation Manager, Data and Insights Manager, Research and Insights Manager, Evidence and Impact Manager, Outcomes and Evaluations Manager.

Charity Support Officer 

Location: Remote, with regular meetings in London, applicants must be based in or around London 

Salary: £27,700 - £29,000 per year 

Contract: Full-time with opportunities to work flexibly over 4 days 

Reporting to: CEO 

About AWN 

All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable. 
 
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape. 
 
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.” 

Role Overview 

We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, offering practical guidance, signposting, and building trusted relationships that enable organisations to grow in confidence and resilience. The role involves strengthening governance, compliance, and fundraising capacity, as well as supporting organisations to identify challenges and find practical solutions. 
 
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more. 
 
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact. 

Key Responsibilities 

• Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities. 

• Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans. 

• Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc). 

• Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed. 

• Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of grassroots organisations. 

• Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions. 

• Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors. 

• Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work. 

• Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development. 

• Support AWN’s communications by contributing updates for the website and social media. 

What We’re Looking For 

We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve. 
 
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact. 

Essential Criteria 

• 3+ years’ experience within the UK charity sector (domestic, not solely international). 

• Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape. 

• Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations. 

• Experience supporting or advising charities, community groups, or local networks to build capacity and resilience. 

• Ability to work collaboratively with organisations, offering constructive and practical guidance. 

• Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders. 

• Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities. 

• Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.  

• Comfortable working autonomously and as part of a small team, with minimal supervision. 

• Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools. 

• Experience in one or more of the following areas: 
  - Community engagement and outreach 
  - Event or project coordination (online and in-person) 
  - Delivering presentations, workshops, or training sessions 
  - Monitoring, evaluation, and learning activities 

Recruitment Process 

Interviews will take place early October 2025. 

The process will include two stages: one online and one in-person (to be held in the City of London). 

Exact dates will be confirmed before the application deadline. 

Service Support Engineer

Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance

I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.

You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.

What you’ll be doing:

• Delivering excellent 1st and 2nd line support for staff across multiple locations
• Managing incidents and service requests through the ticketing system
• Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
• Supporting Office 365, Active Directory, and remote access tools
• Assisting with onboarding/offboarding, asset management, and MDM setup
• Travelling to offices and service sites to provide face-to-face IT support when needed

Skills required for the Service Support Engineer:

• Hands-on experience with Microsoft Intune, Office 365, and Active Directory
• Knowledge of ticketing and asset management systems (e.g. FreshService)
• Understanding of basic networking and remote desktop tools
• Excellent verbal and written communication skills
• Calm, helpful, and approachable—able to support non-technical users
• Organised, with strong attention to detail and process-following skills
• A demonstrable passion for tech—whether through education, training, or self-learning

Understanding Recruitment is acting as an employment agency for this vacancy.

IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer