Support manager jobs in elmbridge, surrey

1. Do you want a role where you can directly see the difference you’re making in changing the lives of young people living through and beyond cancer?
    
2. Are you a highly skilled relationship manager who wants to use your influence and experience to impact the strategic development and growth of Major Gift fundraising?
    
3. Do you have a passion for inspiring and supporting colleagues in their professional development?
    
4. Are you a confident writer who is adept at creating impact through language?
    
5. Would you be proud to work for one of the country’s leading young person’s cancer support charities?
    

The Ellen MacArthur Cancer Trust is recruiting a Philanthropy Lead to join our passionate, dynamic team, inspiring young people aged 8-24, to believe in a brighter future living through and beyond cancer.

This is an exciting chance to take on a newly created strategic role that will be pivotal to driving Major Gift income and supporting successful Trust and Foundations growth whilst ensuring these high-value income streams have a real focus and synergy with their messaging, stewardship and donor experience.

You will have significant experience in and understanding of philanthropic giving and high-level relationship management and be motivated by propelling the Ellen MacArthur Cancer Trust towards becoming a £2m/year income organisation.

The role includes line managing and supporting two Trusts and Foundations fundraisers, building on the successes of a growing income stream.

Help us be there for every young person after the devastation of cancer, through this important, exciting role.

Please download the Recruitment Pack for full details of the role.

Your role

Supervise the delivery of Eikon’s volunteer mentoring services to children and young people in allocated schools across Surrey. Supervise a team of Volunteer Mentors ensuring parity of our offer in Schools to Children and Young People. Ensuring the highest standards of case work, effective practice and safeguarding are maintained.  Providing regular review and assessment of caseloads, with guidance on how to progress provided to the team of Volunteer Mentors.

Responsibilities

· Plan, resource and oversee the delivery of the volunteer mentoring programme, to ensure that the service is offered to young people at the right time and that young people are at the heart of the programme.

· Develop and maintain key relationships within schools in Surrey to deliver the volunteer mentoring programme.

· To identify trends and gaps in provision, then work with Service Delivery Manager on ways to improve our Volunteer Mentoring service

· Supervise a team of volunteer mentors in line with Eikon's policies

· Induct, train and develop volunteer mentors, ensuring a high-quality service with safe and effective practice is delivered in accordance with all other best practice guidelines

· Work in collaboration with the Designated Safeguarding Manager and Service Delivery Manager to ensure all volunteers are competent to supervise safeguarding issues

· Support volunteer mentors with all safeguarding issues and liaise with the Designated Safeguarding Manager and Service Delivery Manager where appropriate.

· Understand and act when safeguarding issues need to be escalated, always following safeguarding and child protection procedures 

· Support volunteer mentors to ensure accurate recording of all individual engagements, ensuring supervisory review of notes, follow up action where appropriate and feedback provided as necessary

· Support volunteer mentors in ensuring outcomes and impact are agreed, reviewed and recorded for mentees using the Eikon Impact Measurement tool

· Ensure case management is undertaken to a high quality, including ensuring systematic case note review processes are followed, providing evidence of change and celebrating progress with CYP

· Ensure all data and information is uploaded onto all relevant databases

· Provide accurate and timely mentoring programme data reports, for internal management

· Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon

· Always apply safeguarding and child protection procedures 

· Work as part of a team and attend team meetings, training events and participate fully in 1:1 sessions and clinical supervision if required

· Work co-operatively and under the management of The Eikon Charity staff

· Work within Eikon’s internal policies, safeguarding and data protection regulations

· Be responsible for equipment/resources linked to service delivery

Prospectus are excited to be working with our client to help them recruit for a Legacy Officer to join their team. The charity provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
   
This role is offered on a permanent, full-time basis with a salary of £35,375.80 per annum and the postholder will be working in a hybrid model from their offices in London.
 
The Legacy Marketing Officer will work alongside the Legacy Marketing Manager to help deliver the organisation's Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams. You will play a key part in the development of legacy administrative tasks associated with both existing and new legacy supporters.

They are looking for someone with significant experience of working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively. You will ideally have experience in legacy administration/supporter care/direct marketing with excellent communication skills and attention to detail.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

This new role will lead on expanding PSC’s digital mobilisation efforts, ensuring that we are effectively reaching our intended audiences and are efficiently shepherding them through our supporter journey towards greater activity, both online and offline. The successful candidate will play a crucial role in connecting our campaigns, communications and fundraising efforts to maximise income generation, particularly through social media advertising. The role has a clear focus on performance marketing and testing.

The role will initially help lead the project to remodel the PSC website, alongside partner external agencies. Once this work is completed, the role holder will be expected to maintain and improve the website, offering analytical insights and guidance to colleagues on best practice.

Please find the full job description and person specification and application form on our website via the Apply button.

Apply by completing and sending the application form by 5PM, Friday 5th September

For an informal conversation about the role, please contact the hiring manager Simon Foster.

Interviews: Week commencing 15th September

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join the team as our Commercial Sales Assistant. In this varied and exciting role, you will support the sales and operations processes behind our range of products and services, including WOW – the walk to school challenge, our award-winning offer for primary schools. The postholder will work within our trading subsidiary, Living Streets Services Ltd, helping deliver both commercial goals and charitable purpose.

What you’ll be doing:

·Act as the first point of contact for sales enquiries via phone and email.

·Support the full sales process, from preparing quotes and proposals to managing client accounts.

·Assist with order processing, fulfilment, invoicing and resolving delivery or service issues.

·Maintain accurate CRM/database records and ensure smooth communication with clients.

·Help organise outreach events and support the coordination of our annual WOW badge competition.

·Deliver exceptional service to schools, local authorities and other stakeholders.

What we’re looking for:

·Experienced in handling enquiries and providing administrative or sales support.

·A strong communicator with excellent interpersonal skills.

·Highly organised with great attention to detail and time management.

·Confident with Microsoft Office (Word, Excel, Outlook) and ideally familiar with CRM/e-commerce systems.

·Passionate about social enterprise and supporting sustainable, active lifestyles.

Closing date: 25/08/2025 (midnight)

Interviews: 04/09/2025 online via Teams

A little bit about the role 

This advert is expected to close on 28 August 5pm. However, we may close earlier or later depending on the success of applications.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

WHO WE ARE

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.

Animal Equality UK’s current key campaigns include:

• Strengthening enforcement of animal protection laws.
• Halting the expansion of Scotland’s salmon farming industry.
• Achieving a ban on foie gras imports.
• Securing species-specific slaughter legislation for fish.
• Inspiring the public to eat plants, not animals.

ABOUT THE ROLE

We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.

This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.

The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.

JOB DESCRIPTION

• Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
• Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
• Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
• Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
• Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
• Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
• Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
• Support with other ad hoc duties, as requested by your line manager.

ABOUT YOU

You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.

You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.

You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.

You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.

BENEFITS

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
• Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
• Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

APPLY NOW

For more information and to apply, please visit our vacancies page.

Closing date: 5.00pm on Friday 19th September 2025.

Join Us at Mary’s Youth Club – Where Youth Work Comes Alive! 

Job Title: Youth  Worker (part time) Focus on Boys & Young men 

Hours: 25 hrs per week (to include: afternoon and evenings, school Holiday daytimes and occasional weekends and overnight stays)

Contract: Permanent

Pay: London living Wage + 8% Pension

Holiday: pro rata 28 days inc. BH 

Accountable to: Lead Youth Worker 

At Mary’s Youth Club, we’re not just a youth club – we’re a vibrant, inclusive community where young people aged 10–19 (up to 25 for those with disabilities) come together to share, grow, learn, and enjoy themselves. We believe in creating joyful and enriching experiences that empower every young person who walks through our doors. 

Our open access youth club runs exciting and diverse programmes Monday to Friday, including school holidays. Whether it’s the energy of drop-in activities like gaming, sports, and board games, or the focused buzz of creative arts, health and wellbeing sessions, life skills workshops, or youth-led social action – there’s always something happening at Mary’s. Young people help shape our programmes, and we champion their independence, creativity, and voice. 

Young people describe us as “like a family” – a safe, friendly, and welcoming space where they can be themselves. Our team is deeply rooted in youth work values: inclusion, equality, justice, reflection, and lifelong learning. Together, we work to support young people to navigate challenges and take steps toward brighter futures. 

We are now looking for a Part-Time Youth Worker to join our team – someone with the skills and experience to engage boys and young men through both open access youth work and more targeted interventions, such as mentoring and group work. You’ll play an active role in delivering our evening programmes, creating positive relationships, and supporting young people to explore their potential. 

You’ll also have the opportunity to be part of our holiday activities and residentials, work alongside a dedicated and creative staff team, and contribute to a space where young people feel safe, supported, and inspired. 

At Mary’s, we’re constantly evolving to meet the needs of our community. When you join us, you step into a role where collaboration, care, and creativity are at the heart of everything we do. This is more than a job – it’s a chance to be part of something special. 

Come grow with us – and help make Mary’s a place where young people belong, flourish, and shine. 

Closing date: Wednesday 10 September 2025 at 5:00pm 

Interviews will be held on: Monday 15 September 2025 

Part 1: 

With Sally Baxter, CEO, Tarah Reed, Business development Manager and Jordan Yutan, Lead Youth Worker 

Part 2: Successful candidates from Part 1 will be invited to our Friday Night Youth Club on Friday 19 September to meet young people 

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

Job purpose:

The Head of Services role is critical to leading the delivery of the best possible support to the women who use our services. The Head of Services has lead responsibility for continuous review of the effectiveness of our services and whether they are meeting women’s needs. She needs to be in touch with what is happening in the lives of the women using our services.

We are looking for a strategic thinker who can shape and lead the future direction of our service, ensuring it continues to meet the complex and evolving needs of women affected by sexual exploitation. This person will have the vision to identify what needs to change and the leadership skills to drive that change with confidence and clarity.

They will be an empowering leader, capable of inspiring and supporting a skilled team of support workers and volunteers who are engaged in emotionally demanding work and who rely on strong, compassionate oversight. A deep understanding of the risks faced by the women we support—and a commitment to reducing those risks—must be at the heart of their approach.

§  Closing date: 15 September 2025

§  Interview date: 25 and 26 September

For full job description and application process on our website and below.

Financial Operations Lead | Permanent | London - Hybrid | £43,941 + Benefits

For a well-known UK charity, we're recruiting a Financial Operations Lead on a permanent basis. Reporting to the Financial Controller, the Financial Operations Lead will oversee all processing and reconciliation of financial transactions, accruals and prepayments, as well as VAT returns, and all day-to-day banking, credit card and investment matters. The Financial Operations Lead is a key role, supporting staff queries, liaising with HR on payroll returns, and supporting the development of robust month-end processes across the team.

What you'll be doing:

• Financial Transactions - support AP processing, and approval of invoices on the AR ledger
• Prepare payroll journals and reconcile all payroll information
• Prepare accruals and prepayments for income and expenditure and support month-end accounts
• Prepare balance sheet reconciliations and VAT returns
• Support year-end with the preparation of note to the accounts including payroll, banking, fixed assets and investments
• Liaise with bank, investment fund managers and credit card providers
• Support wider teams with finance queries, and financial compliance procedures
• Payroll - check all finance aspects of the payroll before final sign-off and work closely with HR team to ensure payroll system is compliant with HMRC guidelines
• Develop improvements within the finance ledger and HR systems, and support the training and roll-out of any new systems updates

What you'll offer us:

• Part-qualified Accountant (ACCA, CIMA or ACA)
• Experience of financial ledger packages, and automated payroll systems
• Experience preparing accruals, prepayments and balance sheet reconciliations
• Experience preparing VAT and Payroll returns
• Strong people and process management
• Experience of developing and implementing robust financial processes and systems
• Attention to detail, a love of people, and a heap of self-motivation!

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions.

Degrees’ programmatic work is centred on capacity-building through research grants and North–South and South–South collaboration schemes, outreach activities, and cross-cutting community building. As part of this, Degrees runs workshops in the Global South that bring new voices into the SRM conversation, and our research funds support scientists and other experts in developing countries as they research what SRM could mean for their regions and become part of a global research community.

The Administrative Officer role offers a fantastic opportunity for the right candidate to help scale up the organisation’s work, building on the successes of the last decade, and to help the most climate-vulnerable countries make up their own minds about SRM. 

Joining a growing team, the Administrative Officer will support the Policy Engagement and Programmes teams through the provision of administrative services to ensure the efficient organisation of, execution of, and participation in events. Secondarily, the Officer will provide general administrative support to the Policy Engagement team. 

The Administrative Officer will work under the supervision of the Policy Engagement Director, while supporting the Policy Engagement Managers and the Programmes team. Responsibilities will include: 

• Arranging travel, lodging and other travel logistics for Degrees staff, funded scientists, policymakers, and other external participants; 
• Managing the policy engagement events budgets;
• Arranging meeting facilities; 
• Facilitating requests for visas and other travel authorisations; 
• Serving as a point of contact for external event participants’ queries about travel and events; 
• Ensuring proper distribution of information documents and meeting minutes in a timely manner;
• Drafting general and formal correspondence; reviewing and formatting documents and slides according to style;
• Organising and maintaining the policy engagement team’s shared mailbox and filing system;
• Scheduling staff and other meetings; 
• Supporting processes for this new team, including aspects of monitoring, evaluation, and learning (MEL); 
• Maintaining the list of external policy engagement contacts; 
• Any other related activity in support of the Policy Engagement team. 

Please note this role is based in our Old Windsor Centre.

Our Cattery Team Leaders provides front line leadership and management to a team of staff and volunteers, ensuring first class service delivery in relation to animal welfare.
This opportunity is focused on leading the cattery team in delivering the highest standards of feline welfare, care, and enrichment. You will ensure that all cats receive compassionate, individualised care and that the team operates efficiently, safely, and in line with welfare best practices.

Overall objectives:

• To lead the Cattery team, managing, motivating, and developing staff to achieve their full potential.
• To maintain exceptional standards in husbandry and welfare.
• To effectively manage our population of cats enabling us to help as many cats as possible within our limited capacity.
• To oversee daily care routines including feeding, cleaning, and health monitoring and ensure all cats are provided with appropriate enrichment and socialisation.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
 

Closing date: Early applications are encouraged. We will close the vacancy once it is filled.
Interview date(s): We will be interviewing for this position on a rolling basis, so we would recommend applying early.

Following a sustained period of professionalisation, including the introduction of improved financial and reporting systems, we are seeking an experienced and proactive Operations Lead to manage the day-to-day running of the organisation. This is a key role which requires a confident all-rounder who will ensure efficient operations while working closely with the Director to support strategic growth.

You will bring practical financial expertise and enjoy working with systems and spreadsheets. Comfortable collaborating across all levels—from bookkeeper and accountant to the Board of Trustees—you will lead finance, governance, HR, compliance, and organisational planning. Your work will ensure operations align with and support Outset’s mission and values.

You will oversee the financial management and timely payment of grants awarded to leading international public arts organisations. This includes monitoring grantee progress and ensuring funds are disbursed on milestone completion. The position also offers regular invitations to a wide range of art events across London, providing opportunities to engage with the contemporary arts scene and build relationships with key cultural stakeholders.

This is an exciting opportunity to play a central role in a dynamic organisation during a pivotal development phase, with visibility across all charity activities. We are seeking a hands-on, adaptable individual eager to contribute to the organisation’s growth. The role offers flexible hours and working patterns, with scope to shape and expand responsibilities over time.

Responsibilities

• Oversee financial administration, including bookkeeping, grant payments, cash flow, bank accounts (UK & USA), foreign exchange, and gift aid claims.
• Develop and monitor budgets with Director and Treasurer.
• Work with external bookkeeper and accountant on accounts and grant reporting.
• Maintain donor CRM, manage contracts, invoicing, and coordinate donor communications.
• Support donor cultivation, VIP access, and prepare briefings for Director and Trustees.
• Coordinate HR tasks such as recruitment, payroll, and expenses.
• Manage subscriptions for IT systems, business rates, rent, and insurance payments.
• Organise logistics for London-based artist residency award.
• Coordinate Board meetings, Trustee recruitment, and maintain legal and compliance documentation.
• Manage the American Friends of Outset 501(c) organisation, including scheduling and running Board meetings, overseeing finance and compliance processes, and holding relationships with key stakeholders.
• Support communications, organisational announcements, and strategic development with the Director.

Person Specification

Essential:

• Experience in an operations or management role, preferably in a charity context.
• Strong organisational, financial, and project management skills.
• Knowledge of UK charity governance and compliance requirements.
• Confidence with financial systems, budgets, and reporting.
• Excellent communication and interpersonal skills.
• Ability to balance strategic thinking with hands-on delivery.
• A collaborative, flexible, and problem-solving mind-set.

Desirable:

• Professional qualifications are desirable but not required.
• Experience liaising with international donors.
• Experience working with a small team or start-up environment.
• Familiarity with or experience of a fundraising context.
• Interest in and passion for the arts.

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the Locality Impact directorate and focus on Engagement in their area.

Position: S11308 Engagement Officer

Location: Home-based East of England, specific focus Essex. However, extensive and frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £11,500 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 14 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31st August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: TBC

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against engagement activity.

Key responsibilities will include:

· Planning, facilitation and evaluation of the online Stroke Information Programme

· Identifying, building and maintaining key relationships with key stakeholders.

· Developing and enabling peer support and self-sustaining stroke communities in the locality.

· Providing support and management to volunteers and people with Lived Experience.

· Supporting delivery of Engagement and Service projects in Essex.

About You

You will have experience/understanding of:

· Involvement and developing support using Co-Production.

· Community Development.

· Online Facilitation

· Recruiting, managing and developing volunteers.

· Working in partnership with other organisations, ideally in voluntary, health and social care.

· Supporting groups and developing networks.

This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Community Engagement, Community Engagement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.