Support Manager Jobs in Leeds, West Yorkshire
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
About the role
This is an exciting time to join ASC. We have a new strategy and are growing quickly. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue going forward. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
We are seeking a committed and customer focused Helpdesk Analyst to join our IT team. You will have a passion for technology and a proactive approach to problem solving. Your role will involve diagnosing and troubleshooting hardware, software and network issues. You will also advocate for the use of both current and emergent technologies, as well as facilitating the training of our team to effectively utilise these tools.
Responsibilities
- Provide first-line support to users by responding to helpdesk queries via phone, email, or in person.
- Diagnose and troubleshoot technical issues related to hardware, software, and network systems.
- Manage our IT Ticketing systems in Monday
- Escalate complex problems to the appropriate IT support teams, both internally and externally.
- Maintain accurate records of helpdesk interactions, resolutions, and follow-up actions.
- Install, configure, and upgrade computer hardware and software as needed.
- Collaborate with team members to enhance IT systems and processes.
- Contribute to the development of user guides and knowledge base articles.
- Collaborate with the business support team to streamline IT hardware procurement processes and co-develop better working practices, maintain an equipment log, manage the refreshment of returned laptops, and oversee telephone service, reviewing contracts for efficiency and fit.
- Assist with helping to codesign the on/off boarding of new/leaving members of staff and help manage the resulting tasks including data protection actions.
- Assist with new software rollouts in both their configuration and in staff training.
- Help introduce new digital tools within the organisation and improve adoption and usage. This will involve matching needs and running pilots, change and embedding processes.
- Work with external providers to ensure a high quality of service is maintained in the organisation.
- Create and manage a set of standard guidelines for using our digital tools effectively, and devise ways to promote their use. Additionally, manage the training programme that support these tools adoption.
- Support the CTO as required in any duties which you could be reasonably expected to perform in line with this job description.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
For the full Job Spec please see Job Pack
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
· An up-to-date CV
· A completed diversity monitoring form - found in Job Pack attached
· A supporting statement of no more than three pages, addressing:
· The essential requirements of the person specification
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for the recruitment process
Closing date: 23:30pm on 30th June 2024
Interview and assessments: Tuesday 9th July 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.
Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique.
Working hand-in-hand with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.
As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need an ambitious and tenacious Head of Fundraising, responsible for overseeing and growing the fundraising department, developing and delivering an ambitious fundraising strategy.
Key information:
Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent. Full time 37.5 hours a week.
Salary: Between £39,000 – £42,000 a year depending on experience,
Benefits and entitlements: Matched pension contributions - 7% of salary after 3 months’, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.
Reporting to: CEO, Village Water.
Job Purpose
As the Head of Fundraising, your primary responsibility is to lead the strategic direction and execution of Village Water’s fundraising efforts, with a focus on diversifying income streams and maximising revenue generation. You will oversee all fundraising activities, particularly in Trusts and Foundations (both UK and International), corporate partnerships, High Value Donors, and statutory bodies. Your role involves crafting compelling funding applications and reports, creating an ambitious fundraising strategy, applying for and securing large multi-year grants from new and existing donors, ensuring exemplary donor stewardship, and fostering collaboration across teams to achieve fundraising goals.
Responsibilities
• Develop and refine a comprehensive fundraising strategy, with a specific emphasis on Trusts and Foundations & corporate fundraising, to ensure a steady pipeline of funding opportunities. Coordinate with team members to meet fundraising targets effectively and manage donation pipelines working with CEO and Finance manager to ensure the pipeline matches the cashflow.
• Directly oversee and support your team members, conduct performance evaluations, and provide coaching to ensure both individual and team objectives are achieved. (currently the team is 3)
• Cultivate and maintain strong relationships with existing and potential donors, including Trusts, Foundations, Corporates and Statutory bodies, through proactive engagement and personalized stewardship.
• Collaborate closely with colleagues to develop persuasive proposals and impactful reports that effectively communicate Village Water’s mission and achievements.
• Plan and implement annual fundraising campaigns.
• Work closely with monitoring and finance teams to accurately assess impact and budgetary needs, ensuring timely and accurate reporting to donors.
• Maintain accurate donor records and ensure compliance with data protection regulations within Village Water’s database.
General
• Foster a collaborative work environment by engaging with staff, volunteers, suppliers, and local partners.
• Actively participate in networking events to expand Village Water’s connections and fundraising opportunities.
• Provide regular updates at team meetings and Trustee meetings as required.
• Offer support for other fundraising activities as needed, promoting a culture of teamwork and shared success.
• Uphold the organisation’s safeguarding policies by undergoing necessary training and fulfilling safeguarding responsibilities.
Skills and Experience
• Ability to inspire, motivate, and guide team members toward achieving fundraising goals. Provide clear direction, set expectations, and foster a positive and collaborative team environment.
• Support the professional growth and development of team members through coaching, training, and mentoring. Provide opportunities for skill-building and advancement within the fundraising field.
• Proven track record in securing funds from Trusts and Foundations, Corporates and Statutory, including large awards.
• Experience in securing multi-year grant support, including both restricted and unrestricted funding.
• Familiarity with complex application and reporting processes.
• Strong donor stewardship skills, with the ability to cultivate and maintain successful relationships.
• Excellent communication skills, capable of crafting compelling cases for support and presenting Village Water’s work effectively.
• Proficiency in financial management and budget analysis.
• Familiarity with relevant software and databases, including Microsoft Office 365 and Salesforce or similar.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Please only apply if you are legally entitled to work and currently live in the UK and can easily travel to Shrewsbury for in person meetings?
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
The Major Gifts Manager, International Fundraising will support PETA’s global programmes by securing vital funding from new and existing supporters. This role will advance the fundraising potential of PETA France and PETA Netherlands and work closely with existing teams within the UK and Germany.
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Salary:
£38,000 - £43,000
Reports to:
Assistant Director, International Fundraising
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Perform and manage any other projects or duties requested by the supervisor
- Be aware of GDPR and its implementation in European territories
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
The client requests no contact from agencies or media sales.
The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the Kent and Sussex region.
You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
This is a 12-month fixed term contract, or on return of the substantive post holder, to cover a period of maternity leave.
Main duties and responsibilities of the role:
Strategy, finance, and reporting
· Responsibility for 3 income streams within the Kent and Sussex region including corporate, community groups and Do It Yourself (DIY) fundraising.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.
Supporter Management
· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.
· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.
· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.
· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.
· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with CFM.
· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship-building.
· Experience in public speaking, such as giving presentations and talking at events.
· Knowledge of recruiting key volunteers and fundraising supporters.
· Experience and a keen interest in building long-term relationships with supporters.
· Proven ability to provide excellent stewardship.
· An ability to manage a busy and varied workload.
· Excellent communication skills, both verbal and written.
· Excellent organisational skills.
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently.
· Live within Kent and Sussex region.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits, plus car allowance and associated expenses (if applicable).
Please download the Vacancy Pack for more information.
The closing date for applications is the 23rd June 2024, with interviews likely to be held week commencing the 1st July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.
To work 7.5 Hours a day, within office hours, 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday
You will need:
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
NDTi’s Programme Lead for Children and Young People holds a demanding and rewarding role in developing and enabling our people and teams to deliver a range of commissioned and grant funded work that furthers NDTi’s mission , positioning NDTi as a capable and creative partner of choice.
Working in the Special Educational Needs and Disabilities (SEND) community is the mainstay of our current activity, and whilst your credibility and our work in this area will remain important to us in our shared future, we’re looking to appoint an inspiring and commercially savvy Programme Lead who will bring experience of working across wider, often complex systems and sectors within social care, education, health, and locality based supports, to expand our work and impact in new ways. Your experience and specialist knowledge could include Autism, Looked After Children, Young Offenders, Mental Health, and Wellbeing.
As a member of our Leadership & Strategy group, the Programme Lead will be responsible for resource planning, providing direction and great support to our colleagues, ensuring that the work NDTi delivers is consistently of high quality, and that the activities and achievements of the team contribute towards the strategic direction and priorities of the wider organisation.
With well-developed commercial and sector expertise, you will be a skilled and sensitive communicator with excellent planning and strategic development skills. You will need to demonstrate that you can influence and inspire stakeholders at all levels and be able to respond effectively to changing political and legislative opportunities and challenges, and achieve the funding and income needed to build our Children and Young People programme. You will need to demonstrate that you have the sector knowledge and skills to offer leadership to the programme team in turning ideas into commissioned or funded projects.
Why NDTi?
NDTi is a great organisation to work for, where we value well-being and a good work-life balance. We offer a welcoming, innovative and supportive environment where you’ll get to work with like-minded people. We will value your contribution and offer you opportunities to learn, grow and develop. We're building a multigenerational workforce. NDTi welcomes applicants of all ages. Come and work with us!
The rewards are great. We offer a 35 hour working week (we’re happy to talk about flexible working and this role will be based at home, with regular UK wide travel), a competitive salary, generous 8% contributory pension scheme and wellbeing benefits. We offer everyone on our team the same great benefits.
We value diversity and are passionate about ensuring our people reflect the communities we work with. We are taking positive action to address a current under-representation within our workforce and are offering disabled applicants and applicants from Black and Minority Ethnic backgrounds a guaranteed interview if they meet the minimum criteria for each role.
How to Apply
This is an opportunity to use your skills and experience, really make a difference, and be part of delivering an innovative and high-profile programme that will lead to positive and life changing outcomes for young people with additional needs.
As part of the recruitment process, we will be arranging online sessions where interested candidates can come along and hear from colleagues about the team’s current work. These will be held on:
Thursday 13 June 3:00pm-3:45pm OR Tuesday 18 June 2:00pm-2:45pm
The closing date for applications is 10.00am on Monday 24th June 2024
We will be holding in person interviews on 17th July 2024 in Central London
(Overnight accommodation can be arranged if necessary.)
Please refer to the Role Description and Person Specification for more information. Please forward your completed application form, CV and supporting statement by following the link on our web site.
The client requests no contact from agencies or media sales.
Interim Direct Marketing Manager - Membership and Big Garden Birdwatch
Reference: MAY20244006
Location: Flexible in UK, Home based
Salary: £32,022.00 - £34,377.00 Pro Rata
Contract: Starting by 29th July for 6 months
Hours: Full-Time
Benefits: Pension, Life Assurance and Annual Leave
We are seeking an experienced interim Direct Marketing Manager to join our membership marketing team to work on the Big Garden Birdwatch and membership acquisition campaigns from August 2024 to Jan 2025. This is a full time role.
To be successful in this role you will need to demonstrate past experience of planning, proofing and fulfilment of multiple printed direct mail packs, response forms and emails. Ideally you will also have worked with inbound telemarketing teams and within a charity fundraising environment.
In return you will get to apply your skills to a high-profile national engagement and fundraising campaign. And be part of something amazing to support the conservation of birds and nature. You will be working as part of a very small direct marketing team within a wider, cross-functional project, with tight deadlines, targets and multiple approval processes.
We are looking for an experienced pair of hands in direct marketing – especially high volume print direct mail, forms, and email marketing to hit income targets.
Essential skills, knowledge, and experience:
- Proven experience of planning and delivering end to end multi-channel direct marketing campaigns, working with in house teams and agencies.
- Degree educated or equivalent CIM/IDM qualification, and experience in a direct marketing role
- Very high level of attention to detail
- Knowledge and understanding of direct marketing and fundraising compliance and best practice
- Strong creative understanding, and able to assess the measures that will maximise response rates
- Strong communication skills to bring support teams together to deliver campaigns
- Proven experience of campaign marketing budget management and ROI reporting
- Knowledge of testing, profiling and segmentation
- Able to work under pressure, making or escalating decisions where necessary and adapting to meet changing circumstances as required
You will work from home and will need a strong internet connection to connect and work with colleagues via Teams (if you are based near to an RSPB office you may be able to work from there).
This is a fixed term contract for six months. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Monday 24th June 2024
We are looking to conduct interviews for this position on 9th and 10th July with a start date of 29th July (at the latest).
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application you will be asked to provide a copy of your CV and complete an application form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Role Purpose
You will work alongside the Strategic Projects Manager to provide flexible and high-quality project management and administrative support to the Senior Management Team, working across THET’s programmatic, operations, policy, and advocacy work.
THET is experiencing an exciting time of growth, and you, alongside the Strategic Projects Manager, will play a critical role in supporting this growth to be managed well, and in ways that allow colleagues to maintain a focus on existing projects and programmes.
The Strategic Projects unit focuses on new and emerging areas of work which require close collaboration with staff across the organisation, and to use creative thinking, sound project management and administrative skills. Recently completed work ranges from providing interim programme and events management support to THET’s Experts In Our Midst programme, to project management and coordination support to the UK-Africa Health Summit. Work is now starting on initiatives to tackle the organisational change we see at THET, such as strengthening recruitment and induction processes, and improving our Equality, Diversity and Inclusion approach.
To be successful in this role, you will be a fast learner, get things done and excel in working across teams as well as managing a varied portfolio of work. You will be a strategic thinker with an ability to manage complex problems in situations with significant uncertainty.
Here are the top four things we think you can be excited about:
· Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
· A varied portfolio of work, working with different teams and across several areas of the organisation.
· The chance to work across many aspects of a growing global health charity, including: organisation management and growth, project management, project development and initiation, and events management.
· Joining a friendly Programmes Team with a hybrid working pattern and plenty of learning and development opportunities.
Main Responsibilities
1. To provide high-quality project management support for new and emerging areas of work, responding flexibility to opportunities and needs as agreed with the Senior Management Team and Strategic Projects Manager.
2. To broker cross-organisational collaboration with the wider staff team to deliver on these projects and manage the effective handover of responsibility to those teams at appropriate moments.
3. To flex across projects and programmes during pinch points to provide extra capacity to team members where necessary.
4. To provide sound administrative support to the Senior Management Team and Strategic Projects Manager, undertaking research, planning and on occasion, logistical support as needed.
5. To liaise with a range of senior external stakeholders in the UK and overseas in the delivery of strategic projects.
6. To provide coordination support to key events in THET’s events cycle, when additional capacity is required.
Possible initiatives coming up over the next six months include:
· Developing and delivering defined Organisational growth initiatives;
· Supporting THET’s Mid-Term Strategy review;
· Developing organisational or project Standard Operating Procedures;
· Supporting SMT on the delivery of organisation-wide moments (such as the Staff Away Day, Country Director Annual Meetings)
· Supporting the planning and delivery of the THET conference and UK-Africa Health Summit;
How to Apply:
Candidates can apply by submitting a C.V and cover letter (maximum two-pages) stating their interest in this position and fit with the person specification.
This letter should be submitted with a CV to THET by midnight Sunday 7th July, with ‘Strategic Projects Coordinator’ in the subject line. Applicants must be available for interview and assessment w/c 15th July.
Please see Job Pack for full instructions.
The client requests no contact from agencies or media sales.
Senior Relationships and Engagement Officer – North England and Wales, and Scotland (Remote, with travel across regions as required)
About us
Lifelites is a unique charity that has been providing innovative assistive and sensory technology, specialist training and technical support to the children’s palliative care sector for 25 years.
Our inclusive equipment empowers over 12,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.
About the role
We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the north of England and Wales, and Scotland.
This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.
Job Title: Senior Relationships and Engagement Officer (North)
Reports to: Head of Fundraising & Communications
Direct reports: None
Salary: £32,000 - £39,000
Location: Home-based; Head office at 60 Great Queen Street, WC2B 5AZ; Travel required to visit supporters and partner sites when necessary.
Hours: 34 per week, Monday – Friday; would consider part time (0.8FTE) or condensed hours over 4 days.
About you
Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?
Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.
Applications close: Monday 8th July 2024 at 5pm
Interview: Monday 15th July 2024 (online)
Second Interview: Tuesday 23rd July (in-person)
The client requests no contact from agencies or media sales.
Funding and Programmes Manager
AdviceUK
Home-based with regular travel and meetings in London
Permanent
Full time with part time options considered (3 days/21 hours, 4 days/28 hours, job share)
£30,961 - £32,528 plus Regional Weighting (up to £4,454 in London)
Benefits including 20 days of annual leave, increasing by a day each year (to a maximum of 25 days), 3 days leave between Christmas and New Year, home working allowance, 6% pension, 2 days volunteering, season ticket and bicycle loan
Charity People are delighted to be supporting AdviceUK, a small charity which improves the lives of people in need of advice through support to its members, to recruit a Funding and Programmes Manager.
AdviceUK makes a big impact. Its stakeholder, policy and advocacy work is across devolved nations as well as the UK. They support members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders. There are currently 700 AdviceUK members and 1.7m people were offered free advice by members on a diverse range of issues including debt, housing, benefits and immigration problems.
This is an exciting time to join AdviceUK's growing team as they launch a new three-year strategy. The organisation will be making a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.
The Funding and Programmes Manager will support members and the wider advice sector to access and secure grant and other funding directly with the purpose of sustaining advice services. The post holder will nurture positive relationships with funders and administer grant-funded programmes on behalf of funders ensuring programmes are supportive of the needs members and the communities they serve.
Key responsibilities
- Funder Relationship-Building: Foster and maintain relationships with grant-makers and other funders to make funding available to members and advice services, share insights to shape future funding, and develop new funder relationships that create income for AdviceUK and its members.
- Programmes and Project Management: Oversee the delivery of multiple projects, coordinate involvement of staff and external partners, ensure compliance with funder requirements, and maintain effective governance, risk management and monitoring.
- Project and Programme Development: Identify funding opportunities, develop funding bids and proposals, lead tenders for contracts, ensuring these new projects integrate with AdviceUK's strategic objectives.
- Data and Evidence Management: Evaluate projects to share best practices, conduct research and data analysis, support performance reporting, and ensure accurate and timely data entry.
The Funding and Programmes Manager will have at least 2 years' experience managing multiple time-limited projects and programmes in a similar role, and an understanding of the social welfare advice sector, the issues faced by advice providers and the communities they serve. The successful candidate will have experience of setting up and maintaining effective processes to monitor projects/programmes deliver funder requirements and agreed objectives, and experience of programme monitoring and evaluation. You will have experience of working with funders to support the development of their funding strategy and programmes, building successful bids for project/programme funding, and assessing and applying for government funding, contract and tenders at national and local level.
You will have the ability to build strong working relationships with peers, managers, members, partners and funders, with strong analytical, decision-making and organisational skills. You will be able to communicate clearly and concisely to a range of audiences. You will be able to use online reporting tools and CRMs and embrace new technologies and ways of working.
This is a home-based role. You will need to regularly attend meetings and events in London. There will be 4 all staff meetings a year, three in London and one outside of London. There may be out of hours work for which TOIL is granted.
How to apply
The application process is CV and Supporting Statement. For more information and for the full Job Pack, please send a copy of your CV to Jen D'Souza at Charity People as the first step. The closing date is 9am on Friday 28 June. Interviews will take place Monday 8 July in person in London. Travel costs will be reimbursed.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Provision of Administrative Services for Grant Giving Trust
Two interesting and innovative family trusts, one charitable, the other a radical grantmaker unrestricted by charitable status, seek administrative support to field applications, prepare papers for three trustees' meetings a year, minute these meetings and handle follow-up.
The post is self-employed paying up to £30 per hour, averaging 28 hours per month (so earning in the region of £850 pm), but is concentrated around the meetings.
Helpful to be based conveniently for meetings in London, but not essential as Zoom can be used. As this is a self-employed post it will be within your own choosing how, when and where you undertake the required work.
Administrative efficiency and good time-management are paramount and IT skills essential but wider interest, involvement and opinions are welcome.
The closing date is 30/06/2024 at midnight.
Job Summary
To be the initial point of contact for customers accessing Huddersfield Mission services. To provide initial stage advice and assistance on a variety of needs. To work within the Advice Team to ensure the smooth running of Huddersfield Mission’s drop-in service, responding to requests for advice and support to customers and triaging them to the correct team member for support.
Main Responsibilities
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- To ensure the effective delivery of the Mission advice drop-in, telephone support service and appointments service
- Maintain accurate and confidential case management records and contribute to monitoring information for the service
- To make onward referrals and signpost where appropriate to other sources of help, such as statutory and non-statutory agencies
- To work with our Community Champion and other health partners to support customers underlying health needs particularly where these might be addressed with community-based intervention.
- To ensure impartiality and confidentiality when dealing with customers
- Regularly update electronic case records using our Lamplight – our CRM system to enable continuity of casework, monitoring and information retrieval.
Organisational Responsibilities
- To work in a non-judgemental, person-centred, asset-based way to enable customers to achieve positive outcomes, such as maximising income or accessing health and wellbeing services.
- A commitment to safeguarding children and adults at risk and to take appropriate action, in line with our Safeguarding Policy and procedures under the direction of our Designated Safeguarding Leads.
- To manage customer behaviour within the Mission policy.
- To implement and adhere to all Mission policies and practices in relation to all aspects of our work
- Any other duties and responsibilities, identified by the Advice Services Manager as are within your capabilities and level of responsibility, in order to meet the needs of the Huddersfield Mission
- To participate in meetings at the Mission, to promote partnership working with other support services within Kirklees
- To liaise with internal and external agencies where appropriate, including safeguarding referrals.
Employee Benefits
In addition to a competitive salary, we offer a stakeholder pension scheme where we will match the employee contributions up to a maximum of 6%.
We offer an employee Support program where staff can access a range of health and wellbeing activities.
Huddersfield Mission
Huddersfield Mission seeks to be a safe place for all in the heart of Huddersfield. We are an open and inclusive organisation that works with a wide range of people, but we recognise that we are particularly well-known for our work with people who are experiencing significant poverty, mental health, homelessness or addiction. Our strapline is Serving People, Changing Lives which highlights our approach of dealing with immediate needs and long-term or underlying causes. We value our staff and volunteers and support them with appropriate training and personal development.
Please see the job description and person specification for the full details.
The client requests no contact from agencies or media sales.
About This Job
Join Cadet Digital Service as our Digital Training Officer and play a pivotal role in empowering our volunteers and staff through expertly designed and delivered training programs. This exciting opportunity is perfect for those passionate about education and technology, offering the chance to develop comprehensive training for our systems. You'll leverage your expertise in training development, delivery, and evaluation to enhance user proficiency, support the adoption of new technologies, and drive organisational efficiency.
Essential Skills
· Understanding of MIS and IS platforms, with the ability to quickly learn and adapt to new technologies.
· Knowledge of system functionalities, data management, and security practices.
· Good general education with evidence of continuing personal and professional development
· Proven experience in designing, developing, and delivering training programs.
· Experience with adult learning principles and various training methodologies
· Ability to manage training projects from inception to completion, including needs assessment, planning, execution, and evaluation.
· Demonstrated experience in working collaboratively with a range of stakeholders, including IT professionals, end-users, and senior management.
· Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear and accessible manner.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 23rd June 2024.
Interviews will be held (virtually) during the week commencing 08th July 2024.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Location: Flexible within the UK. Blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).
Closing Date: 18 June 24
Ref: AR 1247
As Media & PR Lead you’ll help to shape and protect our reputation whilst promoting our business, values and mission. This is your opportunity to raise and maintain positive brand awareness through proactive media and public relations activities.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
The team
• The marketing communications department is made up of marketing, PR & events, content, and digital professionals who collaborate to deliver highly effective campaigns with impact.
• We successfully deliver campaigns for clients and consumers to deliver our mission.
• Our campaigns are designed to reach and empower audiences to take action to reduce energy and therefore carbon emissions.
• We take an agile and flexible approach, value collaboration and support continued professional development.
• We embrace a combination of home and office working and ensure there are regular opportunities to collaborate with colleagues in person.
Angela Howarth, Group Director Marketing & Communications at Energy Saving Trust said: “This is an exciting opportunity for an experienced PR professional to increase our brand profile and position, as we respond to the climate emergency. Leading a team, you’ll be creating our PR & events strategy, crafting key messages and collaborating with colleagues on campaigns. Every day is different. If you are an enthusiastic, organised, creative team leader who thrives in a fast-paced environment then this could be the role for you!”
What you’ll do
• You’ll be responsible for devising and leading our media and PR strategy and plans, as well as contribute to our corporate marketing communications planning.
• You’ll manage our PR & events team.
• You’ll proactively pitch our spokespeople for media interviews, working with our subject matter experts and policy specialists.
• You’ll write key messaging, press releases, media statements, speeches and other PR copy.
What you’ll bring
• You’ll have demonstratable experience as a media and PR specialist including previous crisis management experience.
• You will have managed and executed PR campaigns and secured thought leadership media coverage.
• You’ll have expert copywriting and editing skills and be able to produce clear and concise written copy, media statements and speeches.
• You’ll have excellent stakeholder and interpersonal skills with the ability to work with senior colleagues such as the CEO, COO and board members.
• You’ll be able to build a network of contacts both internally and with the media.
To apply click the Apply Button.
Applications close at 23.59 on Tuesday 18 June. First stage interviews are intended to be held from 28 June.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.
The Prince of Wales Hospice provides specialist palliative care for adults with a terminal diagnosis, and those around them. The hospice offers a 14-bedroom ward for patients who need round the clock care as well as a Wellbeing service – in total The Prince of Wales Hospice cares for over 300 people a year! Despite costing £12,000 a day to run the hospice and £4m a year, all of the services are entirely free of charge to patients and their families.
“The whole experience here at the Hospice is just amazing. We have to get this across to people. And that it is not just about end of life and they want to help you improve.” (patient)
The Role
Volunteers support the delivery of the services at The Prince of Wales Hospice, their charity retail shops and fundraising activities. The Volunteer Officer role is an exciting new position, working with approximately 250 volunteers and coordinating volunteer activities. You will play an integral role in designing, delivering and effectively implementing volunteer management processes including promotion, recruitment, induction, training, ongoing support and management of volunteers.
Duties include:
- Actively promoting volunteering opportunities ensuring information is accurate
- Working closely with managers to drive and support volunteer recruitment
- Supervising reception volunteers to deliver a high quality, professional and safe reception service in the Hospice.
The Person
We are looking for a personable and approachable individual, wanting a unique and worthwhile role in volunteer management. As you will be developing new processes and policies, proven experience of working with volunteers is highly desirable. You should be flexible and organised with an ability to work with different teams as well as on your own initiative. With the ability to thrive in a busy environment, you should be able to deal with conflicting priorities and deadlines and should have the skills and confidence to speak with and lead small groups.
Why Prince of Wales Hospice?
The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.
In their last staff survey the result showed:
- Over 97% of employees were satisfied with their job.
- Over 95% of employees enjoy working with the people in the organisation.
- Everyone felt proud to work for the Hospice.
- Everyone enjoys the work they do in the Hospice.
This role is permanent, 30 hours per week and is based in the Hospice in Pontefract. The role will involve travelling to meet with volunteers across the local area therefore you will need a driving license and have access to your own vehicle.
Please note the salary advertised is pro rata for 30 hours per week.
If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.