Support manager jobs
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
Main Purpose
The Royal College of Pathologists is seeking a ServiceDesk Manager to lead the IT ServiceDesk and operational management of the IT function. The post holder will have a proven track record of leading a team of ServiceDesk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the ServiceDesk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role:
- To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services.
- To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis.
- To manage the continual service improvement for the support of all business systems and associated processes.
- To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required).
- To support the management and delivery of projects according to the College’s ongoing development plans.
- To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location.
- To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes.
- To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence.
- To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security.
- To support and update the IT Risk register, identifying risks and issues in own area of work.
The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.
Thank you!
Do you long to put your heart for injustice into action?
About the role
Our mission at Hope into Action is to enable the local church to house the homeless and we’re looking for a Church and Tenant Empowerment worker to join our team in Portsmouth.
The role is based at our office in Portsmouth working in partnership with local churches to support and empower tenants in our homes in Portsmouth and the surrounding area. Our homes comprise of single male tenants or single female tenants or families, all of whom have experienced homelessness, and your role will be ensuring that all tenants have up to date personal development plans, risk assessments and ongoing support.
Each home is partnered with a local church who provide love and friendship for the tenants, that you will also support. This will involve actively engaging with the church and maintaining church interest in the Hope into Action project. The role includes training, equipping, and encouraging church volunteers in their role as mentors and befrienders to the tenants.
You will need to have a flexible approach to working outside of the normal 9-5 to be able to engage with tenants that work and the volunteers. You will be required to occasionally speak in Sunday services and get involved in occasional weekend and evening events. We are a Christian organisation and candidates values must be in keeping with the Christian faith.
About you
For this role, you would be someone with a passion for the homeless and our values, who is able to work with church leaders and church members. You will need to be able to work with tenants with support needs, including poor mental health, past offending, and drug and alcohol dependency issues. We value good listening skills. The ability to work in a flexible team and learn new skills is important as we foster working within a strong supportive team. As a key role within Hope into Action you must demonstrate your sympathy with the Christian faith and the mission and values of the organisation
We love diversity and we value your unique skills, strengths, knowledge, and experience. Becoming one of our team may realise your potential, helping us to raise our performance in empowering those we serve.
About us.
In Portsmouth we are at the forefront of providing excellent quality supported accommodation to those that need it most in our area. We currently have eleven properties with more in the pipeline.
Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it.
Registered Charity
6 - 10
Enabling churches to house the homeless
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced accountant looking for a new challenge? Support our digital transformation and shape the future of finance within The Student's Union.
About the role
You will be responsible for managing the day-to-day financial operations of the SU. Working as part of a busy team at the heart of the SU, you will be accountable for making sure that the staff and students have the financial advice and support they need to deliver our charitable purpose.
Your relationship with student treasurers and budget holders will be key, and you will ensure they have up to date and reliable management information, as well as ensuring that finance policies and processes are followed throughout the organisation.
You will act as finance lead on events and a range of projects, as well as providing expert knowledge of fundraising and grants support. You will also support the Head of Finance in delivering the strategic aims of the organisation, whilst stepping in to support the day-to-day delivery of your team.
This role sits within the Finance Department in the Students’ Union. We offer a vibrant and fun working environment and flexibility to enable your work-life balance. We are open to this role being on a full-time or part-time basis (0.8 FTE) with a negotiable working pattern to suit you and us.
More than just a “job”, this is an opportunity for committed and ambitious people to help shape our organisation and the lives of the students we represent. Join us and be part of our story!
About you
We are looking for an experienced accountant with fantastic interpersonal skills. You’ll have a can-do attitude and ability to thrive in a fast paced and ever-changing environment. Excellent analytical skills and attention to detail are vital. Within this role you’ll be student-led and empathetic with the cause, mission and values of The SU.
Our ideal candidate will be:
- Part qualified (ACCA/CIMA/CIPFA) or Level 4 AAT with experience
- Able to work under own initiative to deliver objectives to agreed targets and a high standard
- Able to lead and motivate individuals and a team through change
- Experienced and knowledgeable in accounts preparation, purchase/sales ledger management, stock and fixed asset reporting, and financial accounting using complex financial systems
- Aware of and experienced in good finance practice, accounting standards and guidelines related to charitable fundraising
Further information
For any informal enquiries about the role please contact Ryan Bird, Chief Executive.
Please ensure that your application is submitted via the University website.
What we can offer you:
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
We are committed to continually expanding our benefits to better support you and enhance your experience with us. Find out more about our benefits.
Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on X for more information.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.
The Shift pattern of this role consist: 8am -4pm and 1.30pm - 9pm. Over a 7 day rota with 2 days off with weekend working
What you'll do:
- To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
- To implement the principles of personalisation, as part of a local service plan.
- To help support your colleagues to maximise the customers' independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support up to 14 customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To take on a project that will help assist the service move forward
- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customersThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential
What you'll bring:
Essential:
- Time management with is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills
Desirable:
- Problem solving
- Ability to work under pressure
- Confidence
- Change management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job decription
Thank you!
Salary: £24,570.00 per annum pro-rated
Location: Harrogate Shelter Shop
Contract: Permanent
Hours: Part time, 22.5 hours per week. Overtime may also be available some weeks as additional hours as well.
Closing date: Sunday the 20th July 2025 at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers Scotland runs the Carer Positive initiative on behalf of the Scottish Government, which supports private, public and voluntary sector organisations in Scotland to create carer friendly workplaces. We currently have over 290 accredited organisations covering over 516,000 employees in Scotland. Our training and development work offers training in self-advocacy and carers rights to carers, as well as carer awareness training to organisations and groups across Scotland. Our campaign and policy work sees us engage with Scottish Government, Scottish Parliament, Local Authorities, NHS Boards and others to influence public policy and secure change to improve the lives of carers. We also offer a range of online support activity for carers providing information and support.
About the role
Carers Scotland is seeking a Business Support Administrator to assist our work in supporting unpaid carers in employment and employability, as well as provide some admin support to the Carers Scotland team. You should be passionate about supporting unpaid carers.
There will be some travel throughout Scotland and within the UK, involving occasional overnight stays and weekend work.
About you
A confident, self-starter you should have experience of working on programmes and projects, some desk-based research experience, as well the ability to work on your own initiative and be very well organised. A good team player is a must.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 1pm, Friday 11 July.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience managing contracts in the third sector, particularly within health, social care, or community services?
Are you passionate about ensuring public service contracts deliver real impact for vulnerable people?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Contract Manager to join our team in the South Region to lead on the delivery and development of advocacy contracts across VoiceAbility’s portfolio. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will play a key role in ensuring our commissioned services meet and exceed expectations. You will be responsible for monitoring contract performance, analysing complex data, and ensuring compliance with KPIs, quality standards, and third sector funding requirements.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of commissioned contracts funded by local authorities, NHS trusts, and third sector partners.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
We are looking for a skilled and experienced contract management professional with a strong understanding of third sector commissioning and service delivery. You will have a proven ability to manage and monitor complex contracts, ensuring compliance with service level agreements and funding conditions. You’ll be confident in building and maintaining relationships with commissioners, funders, and delivery partners.
You will be highly numerate, with excellent analytical skills and the ability to produce clear, insightful reports that demonstrate impact, value for money, and continuous improvement. You’ll be comfortable working with data to identify trends, risks, and opportunities, and will support operational teams to address underperformance and drive service excellence.
We are looking for someone who can balance the retention of existing contracts with a proactive approach to identifying and supporting new opportunities for growth and innovation in the third sector.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. All Employees are homebased meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by visiting our webspage then follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5pm on Tuesday 15 July 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Contract Manager.
Want to know more about VoiceAbility and the role?
Please visit our website,We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Thank you!
MAIN RESPONSIBILITIES
•Serve as the organisations designated DPO as per UK GDPR requirements.
•Monitor internal compliance with data protection laws and conduct regular audits.
•Advise on data protection impact assessments (DPIAs), especially for projects involving sensitive health data and cross-border data transfers.
•Develop and maintain data protection policies, procedures, and training programs.
•Act as the main point of contact with the Information Commissioner’s Office (ICO) and respond to data subject access requests (DSARs).
•Work with field teams and local partners to ensure data protection standards are upheld in challenging operational environments.
•Provide guidance to staff and partners on the lawful basis for data collection, retention schedules, and consent mechanisms.
•Conduct regular training and awareness sessions for all staff, tailoring to job function and location.
•Support incident response and breach reporting processes in line with legal requirements.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
•Strong understanding of UK GDPR, Data Protection Act 2018, and other relevant legislation.
•Hands-on experience responding to Subject Access Requests (SARs), managing data breaches, and liaising with regulators (ICO)
•At least 3 years of experience in a data protection or compliance role, preferably within the charity, NGO, or healthcare sectors.
•Experience handling sensitive personal data, including health and biometric data.
•Ability to interpret complex legal requirements and translate them into practical guidance.
•Strong communication skills and cultural sensitivity, especially in cross-cultural and humanitarian contexts.
•Demonstrated ability to manage competing priorities and work collaboratively across teams.
Preferred Skills and Competencies:
•Data Protection Officer certification (e.g., CIPP/E, BCS,GDPR Practitioner or equivalent).
•Experience working with or in the Middle East region.
•Familiarity with international humanitarian data ethics, especially when working in conflict zones or with at-risk populations.
Flexibility:
Ethos:
•Support the mission & values of MAP.
•Support and promote diversity and equality of opportunity in the workplace.
•Represent and be an ambassador for MAP.
•Commitment to anti-discriminatory practice and equal opportunities.
•An ability to apply awareness of diversity issues to all areas of work.
•Abide by organisational policies, codes of conduct and practices.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
Other desirable experience:
•Experience of not-for-profit/INGO environments
•Experience with humanitarian issues, particularly those in Palestine
Disclaimer
Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Thank you!
Specialist Behavioural Support Worker
We're looking for kind, compassionate and resilient Specialist Behavioural Support Workers to join our Learning Disabilities service in Tower Hamlets.
£29,110.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
This role's shift pattern consist of early and late shifts, including weekends and bank holidays.
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour.
- You are responsible in planning appropriate intervention to modify and resolve the behaviour.
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes.
- You understand and collaborate with the different support organizations accessible in the community.
- You exhibit a concrete basis in behavioural analysis.
- You will have ability and skill to present and feedback to other professionals in a formal setting.
- Reports possible cases of abuse, neglect, or endangerment appropriately.
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans.
- Measures goals and objectives of behaviour support plans to ensure they are being met.
- Communicates with parents and care managers regarding customer's progress in the absence of management.
- Analyses the behavioural interventions to determine their success.
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions.
- Maintains up to date accurate records of customer's, service being provided and behavioural data.
Other Responsibilities:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Participate in the support planning and risk management, as facilitated by the lead Support Worker.
- Carry out security duties to ensure the safety of the customers and premises.
- Monitor the CCTV throughout the shift.
- Enable customers to make full use of community facilities by providing support as directed.
- Carry out support duties to enable customers to integrate into the community including e.g., accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
- Report any observations relating to customers welfare.
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements.
- Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
- Maintain records as required at the project under the direction of the support workers / management.
- Participate in team meetings/reviews and the general development of the service.
- Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance under the direction of the Support Worker's manager(s). Keep a clear desk at all times and assist with archiving and secure disposal of records when required.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate, and sensitive in style of communication.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviour.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Project Officer
Scotland
£32,145 per annum (pro rata for part time hours)
Ref: 20REC
Full Time 37.5 hours per week – happy to talk flexible working
Contract: Fixed term until March 26 with likelihood of 12 months extension, subject to funding
Base: Edinburgh or Glasgow hubs, and East Lothian Council offices with flexibility to work from home a proportion of the time.
About the role
This is an exciting opportunity to join Sustrans as part of the Connected Neighbourhoods team, working in partnership with East Lothian Council to facilitate a strategic approach to active travel infrastructure development and delivery in the council area, as well as providing support with active travel policies and proposals for the council's planning and pipeline projects.
As the Senior Project Officer, you will be embedded within East Lothian Council, working in partnership with external organisations and across council departments to align policy aims and identify and develop opportunities for investment in active travel. You will support the planning and delivery of active travel interventions and provide expert support and guidance to ensure that walking, wheeling and cycling are integrated into strategies, programmes and projects.
The role is based within the geographical area with regular travel expected to East Lothian Council offices and either Edinburgh or Glasgow hubs.
About you
You should have experience in (at least) one of the following: transport planning, land use planning, urban design, traffic engineering, sustainable transport project delivery.
You will be an experienced project manager able to work collaboratively with multiple partners and stakeholders.
You should have the ability to work independently and be able to make decisions with minimal supervision, as well as have excellent report writing skills.
We ask you demonstrate knowledge of the funding context for active travel in Scotland.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 27 July 2025.
- Interviews will take place in person at our Edinburgh office between the 5-7th August 2025. If you are unable to attend in person, please contact us to request an alternative arrangement.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Thank you!
Money Ready envision a financially fluent population. We teach practical money management skills through impactful financial education programmes - from budgeting and saving to investing.
We are looking for an experienced Senior Finance Manager, who will be responsible for the financial management and reporting of the organisation. Able to manage the day-to-day financial analysis and reporting requirements for Money Ready, and provide input for strategic financial planning. Using a business partnering model, ensure all budget holders are fully supported in their roles. Responsible for the delivery of all management accounts, budget, forecasts and donor reporting as well as the annual statutory accounts. Ensure all income and expenditure is accounted for in a timely and efficient manner. Helps deliver Money Ready’s strategic objectives, identifies the key financial risks and develops the internal controls environment.
The Senior Finance Manager will be a member of the SMT. This role will lead or contribute to the implementation of new financial systems, tools, or procedures that improve efficiency, compliance, and transparency.
Working across Money Ready
You will work with colleagues across the country as we continue to develop and grow the organisation. Contribute to areas of the organisation that are ‘outside’ your immediate focus acting as trusted counsel to those in roles or teams that are different to yours. Embed yourself into the organisation – recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you. Comply with all Money Ready management processes – helping us to help you do the best job you can.
Key Responsibilities
- Ensures the timely and accurate production of all management and annual accounts and all forecasts in accordance with best practise and statutory requirements.
- A key business partner who provides value added business support and financial insight to the SMT and colleagues throughout the Charity.
- Provides financial insight to development team to assist with fundraising bids, prepare donor budgets, and ensure donor reporting and compliance throughout the grant life cycle.
- Responsible for delivery of all statutory and regulatory compliance, including statutory accounts, certification officer returns, Charities Commission, VAT and all payroll taxes.
- Responsible for fortnightly payment runs processing. Supervise and assist with the sale invoices processing and regular credit control. Monthly reconciliation of all Money Ready’s bank accounts.
- Responsible for monthly payroll including monthly and annual RTI reporting to HMRC, pensions payments, annual payroll processing and relevant reconciliations.
- Work with auditors on preparing the audit strategy and manage annual audit process, providing all the relevant paperwork during the audit process.
- Be a positive change champion for the organisation, identifying key impact areas and priorities and supporting change programmes and strategies in both finance and across the Union as a whole.
- Prepare quarterly VAT returns with reconciliations and reporting. Line management, objective setting and performance reviews for direct report.
- Establish and maintain a robust internal controls environment that is fit for purpose but uses a risk-based approach to the establishment of processes and procedures.
Personal Specification
- You will need to show;
- Experience Substantial experience in a finance or accounting role (including at management level) in a not-for profit organisation.
- Substantial experience in the preparation of monthly management accounts and year end accounts.
- Substantial experience in processing monthly payroll using QuickBooks Payroll and Sage Payroll.
- Line management experience, including objectives setting and performance reviews.
- Experience in charity accounting principles, especially with regards to grants and restricted funds.
- Demonstrable experience of business partnering with multiple, non-finance stakeholders.
- Experience of establishing financial systems including business plans and budgets.
Skills and abilities
- Qualified accountant (ACCA/CIMA/ACA). Finalists to be considered.
- Attention to detail and numeracy critical thinking.
- Excellent verbal, written and presentational skills.
- Excellent analytical skills.
- Ability to demonstrate tact, diplomacy and to deal appropriately with confidential information.
- Ability to work in a confidential manner.
- Good team player but self-motivated and able to work independently.
- Commitment to openness, honesty, inclusiveness and high standards.
- Well organised, efficient, proactive and able to meet deadlines.
- Flexible hands-on approach with ability to take initiative on developing new ideas and systems.
Knowledge
- Working knowledge of Sage Intacct including reporting.
- Experience of working with third parties e.g. suppliers.
- Detailed knowledge SORP and VAT as applicable to charities.
- Ability to interpret financial data for strategic decision making.
- Experience of processing VAT returns including compliance with making Tax Digital and PAYE.
Working Conditions: Limited travel will be required for attending meetings or events within the UK. Flexibility in working hours may occasionally be needed to meet the demands of the role.
Please submit a supporting statement letter with your CV. Money Ready is committed to equality, effective diversity management, and fostering an inclusive workplace culture.
This job description is subject to regular review and may evolve to meet the needs of Money Ready, ensuring ongoing alignment with the organisation’s objectives and compliance with relevant legislation. Please also note this post is subject to satisfactory references, one of which must be from your current or most recent employer, and DBS/equivalent checks.
Registered Charity
51 - 100
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation. The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building.
As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.
Thank you!
Job Title: Employment Consultant (Birmingham & North)
Location: Home-based with significant travel across the region
Salary: £32,208
Hours: Full time 37.5 hours per week (part time or flexible working options considered)
Contract: 2 years fixed term with possibility of extension
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.
As an Employment Consultant, you will be assisting veterans across the East Midlands back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.
What do we need from you?
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
- Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
- Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
- You will be an emotionally resilient individual who can effectively navigate challenging circumstances and provide unwavering support to those in need.
Why should you apply?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.
For an informal conversation to find out more about this role, please call Keiron Coombs.
The closing date for this vacancy will be 13 July 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
First stage interviews will take place on 15 July, with second stage interviews scheduled for 21-22 July.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution
Registered Charity
51 - 100
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
Thank you!
We’re launching something special – and we need your leadership to shape it.
Taye Foundation is a brand-new charity founded by Transform Your Training, a nationally respected training organisation known for its trauma-informed, lived experience-led work. Taye Foundation’s mission: to create life-changing opportunities for people with lived experience to become qualified trainers, leaders and changemakers.
We’re looking for a Founding Charity Manager to lead this journey. You’ll:
• Establish strong governance
• Develop partnerships and secure initial funding
• Lead delivery of scholarships, mentoring and support
• Grow the Foundation into a nationally recognised platform for equity, inclusion and impact
Who we’re looking for:
• Proven experience in fundraising and income generation
• Strong partnership-building skills
• Hands-on experience in charity operations
• A collaborative leader with a passion for lived experience and systemic change
York-based with flexible remote working (2–3 days per week)
Salary: Starting £35,000 pro rata, with progression to Director/CEO role
Contract: Permanent
Closing date: 14th July 2025
How to apply:
Please include your CV and a short cover letter or voice note explaining:
- Why this role excites you
- How you’d approach building the Foundation
- Your vision for the Director/CEO role
- Your availability and preferred working arrangement
Non Charity Employer
11 - 20
We are passionate about the transformative power of training, promoting equity of learning through expert, tailored, engaging and values-led training
The client requests no contact from agencies or media sales.
Thank you!
The National Lottery Community Fund is recruiting for a Communications Manager, Northern Ireland to play a vital role in the newly restructured communications and engagement function to deliver on our strategy, It Starts With Community.
The role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.
In this role, you’ll deliver integrated communications that bring our missions and the story of National Lottery funding to life. You’ll be the strategic voice behind the campaigns that highlight how communities are creating lasting social change.
You will focus on two key areas - your country, and one of the four core missions - creating powerful alignment between them and helping to showcase the impact of community-led projects across the UK.
You’ll work closely with Strategic Communications Leads and colleagues across the organisation to deliver communications plans that align with our corporate strategy and customer journey. Your work will help shape public understanding of the Fund, build trust with stakeholders, and inspire communities to engage with our funding.
We are looking for a creative and strategic communicator with a passion for storytelling. You’ll be experienced in developing integrated campaigns and working across teams to deliver high-impact communications.
Key responsibilities:
- Develop deep insight into at least one portfolio and mission, to enable you to implement effective communications plans for your mission and portfolio, aligned to the corporate plan, and the Fund’s customer journey, including supporting Strategic Communications Leads to build and manage matrix teams
- Provide communications support to portfolio and mission leads, including creating messaging, narrative and content, social and brand assets, working closely with colleagues in the wider team to deliver effective and impactful communications activities
- Build relationships with journalists and lead on devolved media relations activities in your country, working closely with colleagues in the media team to deliver integrated activities, monitoring media and advising on opportunities and risks. Ensure rapid response to emerging issues with processes and protocol on lines to take and spokespeople, including participating in the out of hours on call rota.
- Liaise with colleagues in funding teams to identify opportunities for storytelling, working with the content manager to bring these to life
- Liaise with internal communications colleagues to ensure external communications generate engagement within the Fund
- Project manage and deliver corporate communications assets, including the annual report and corporate strategy updates.
Interview Date: Monday 28th July - virtual
Location: Belfast, Hybrid
On application, please align your supporting statement to the criteria below
Essential criteria
- Track record in planning and delivering integrated communications campaigns, with experience managing matrix teams
- Excellent content and copywriting skills, used to producing assets to tight deadlines. Able to adapt tone and style for different audiences and channels
- Experience in complex institutions, involving colleagues and stakeholders up to leadership level
- A sound understanding of devolution and the impact that has on communications and public affairs requirements.
- Project management skills; confident working in a matrixed organisation with competing deadlines
- Experience of strategic communications counsel and advising senior leaders and stakeholders, particularly in times of reputational risk and crisis management
Desirable criteria
- Relevant qualification
- Experience in the voluntary, community and social enterprise sector
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Non Charity Employer
501 - 1000
It starts with community.
The client requests no contact from agencies or media sales.