Support manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Bank Retail Assistant
Salary: £15.18 per hour
Team: Retail
Hours: Ad hoc as required
Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Bank Retail Assistant to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
About the role
Your key purpose will be, in the absence of the manager or assistant manager, to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities. You will be a car owner/driver
You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team. You will be
organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and flexible and willing to undertake varied responsibilities as part of a team
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: 15 November 2025
Interview Date: Flexible
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a well-organised and caring professional with excellent administration skills to support our Healthcare Coordinator in overseeing the medication and healthcare needs of our male residents as they progress through their recovery from drug or alcohol abuse.
The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.
You will maintain safe Medication Management within Yeldall Manor, ensuring that all medication including new supplies, is correctly administered, recorded accurately, and regularly audited, investigating and resolving any discrepancies. With the Healthcare Coordinator, you will assist the residents in accessing GP and specialist services, and ensuring that up to date electronic records are maintained of all healthcare matters for residents.
You will have excellent administrative and IT skills, and the ability to work collaboratively with medical professionals, along with a commitment to providing high-quality and compassionate care and support. Medical knowledge may be advantageous, but is not a necessity for this role.
A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
This is a part-time, permanent position, 20 hours per week, 4 days per week - we can be flexible for the right candidate.
If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description. We would like to fill this role as soon as possible so would welcome invitations to apply by 9th November, 2025.
If you have a strong CV and work experience and are keen to make a difference, apply immediately as we will shortlist sooner should the right candidate come along.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Specialist (Children and Young People)
Are you interested in improving the lives of children and young people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!
We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners like the Disabled Children's Partnership.
This is an exciting new role to deliver policy change and enhance the rights of children and young people with a learning disability. At a key time to influence Special Educational Needs and Disabilities (SEND) education reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of children, young people, and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.
This is a full time position (37.5 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.
You will:
- Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
- Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
- Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the experiences of children and young people with a learning disability and their families.
- Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
- Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
- Identify and analyse relevant research to develop evidence-based policy recommendations.
You will bring to this role:
- Experience of working on public policy issues.
- Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
- Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
- The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
- Experience analysing evidence to develop recommendations.
- Knowledge the issues facing children and young people with a learning disability and/or the SEND system, as well as the wider parliamentary system.
- Passion about making the world a better place for people with a learning disability.
If you're passionate about driving meaningful change for children and young people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. This role will close on Monday 27th October. Interviews will be held via Microsoft Teams during the week commencing 3rd November.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
At Bexley Voluntary Services Council (BVSC), we're passionate about strengthening our local voluntary and community sector to make a real difference in people's lives.
As part of a project to support Bexley residents living with multiple long-term health conditions, we're looking for a compassionate and proactive Health & Wellbeing Coach to join our team.
Using a person-centred, coaching approach, you'll support residents over 4–6 sessions, meeting them in local spaces like GP surgeries, libraries, and community centres. You'll help people navigate services, overcome barriers and move towards greater independence and better health.
You'll be part of a supportive, proactive team working across sectors to create practical, community-led solutions. We provide regular supervision, peer support sessions, and opportunities for professional development in health coaching and community engagement.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
We are delighted to be partnering with STEM Learning to find their next Head of Fundraising.
Fundraising has developed rapidly for the organisation in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships across corporate, trust, foundation, and major donor income, they are now poised to scale their strategic influence and deepen their impact.
Reporting directly to the Chief Executive Officer and leading a five-strong team, the Head of Fundraising will shape and deliver the long-term fundraising strategy, strengthen the organisation's positioning as a trusted, high-impact partner, and drive sustainable, multi-year income growth that enables transformational change.
As Head of Fundraising, you will:
- Lead the development and delivery of a high-level fundraising strategy, securing multi-year six-figure+ partnerships across corporates, trusts, foundations, major donors and HNWIs
- Manage, develop and inspire a team of 5 direct reports (responsibility for 7), fostering a proactive, collaborative and high-performing culture
- Engage senior stakeholders including the CEO, Chair, Trustees and senior partners to unlock networks and open opportunities
- Represent the organisation at senior-level networking events, conferences and sector forums, influencing decision-makers and strengthening brand positioning
Essential skills and experience:
- A strategic, senior-level fundraiser with a proven track record delivering six-figure, multi-year partnerships from corporates. Experience across trusts, foundations, and/or major donors highly desirable
- A proactive new business mindset, with eagerness to meet with donors and attend events
- Strategic leadership experience, with proven ability to motivate and develop fundraising teams
- An experienced relationship-builder who has used confidence and gravitas to engage CEOs, trustees, C-suite leaders and high-net-worth individuals — and successfuly make compelling asks
STEM Learning offer a sector-leading employee benefits package, which includes 30 days annual leave in addition to bank holidays and up to 15% employer pension contributions.
This is a mostly home-based role, with travel to N.England and London for office time and meetings. There are travel-cost reimbursements available - please discuss.
Detailed briefing notes and full support with CV and cover letter will be provided for suitable applicants.
Please ensure that your CV aligns with the person spec above, or add notes to cover letter option.
Candidates meeting the essential criteria will be invited to an initial briefing and screening call. Full support will be provided with formal application, including cover letter writing.
QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief.
Expert recruitment for fundraisers and charities.
We’re looking for a dynamic leader with a passion for community health and inclusion to lead our innovative Live Well Programme in Bury. This strategic role will spearhead the development of the Live Well offer in Whitefield, working alongside residents, local groups, and public services to shape a sustainable model that supports people in live well in their community.
This new role will lead the implementation of the Greater Manchester Live Well Programme in Bury, with a specific focus on developing and activating a Live Well offer within Whitefield. The postholder will help shape a local model that connects residents with inclusive health and wellbeing opportunities, enabling people to live well in their communities.
Main Responsibilities
Strategic Leadership
- Work alongside cross-sector colleagues to support the activation of the Whitefield Live Well Centre and associated offer as a model of place-based wellbeing.
- Embed the programme within borough-wide strategic plans (e.g., Bury’s “Let’s Do It!” strategy, Locality Plan, VCSE and Public Sector Memorandum of Understanding). Represent Bury VCFA in regional Live Well conversations and GM forums as appropriate.
- Contribute to wider system change by identifying and sharing best practice from the Whitefield pilot across other Bury neighbourhoods.
- Support collaborative funding bids and joint commissioning models to support the Live Well spaces and places within the neighbourhood model of working.
Community and Partnerships
- Facilitate participatory approaches to co-produce and design the Live Well offer with communities and anchor organisations to ensure it is community led, culturally competent, and inclusive.
- Build trusted relationships across statutory, VCSE, and resident groups.
- Support local organisations in aligning services and activities with the aims of the Whitefield Live Well approach.
- Champion and lead inclusive engagement strategies to reach underrepresented groups
- Support the development of sustainable commissioning and funding approaches in collaboration partners, aligned to the Bury Model of Integrated Neighbourhood Working.
Operational Oversight
- Working alongside system partners to support the active delivery of Live Well activities and services in Whitefield, ensuring alignment with community needs and strategic priorities.
- Promote the Live Well offer through communications, events, and outreach in Whitefield and borough-wide.
- Work alongside our capacity building team to support the development of grassroots activity, volunteering, and peer-led wellbeing opportunities within the centre and surrounding area.
- Monitor budgets, track outcomes, and contribute to reporting and funding applications to support sustainability.
- Capture stories and evidence of impact to inform future development and promotion. Person Specificat
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £38,000.00 per year
Benefits:
- Company pension
- Flexitime
- Health & wellbeing programme
- Work from home
The client requests no contact from agencies or media sales.
Senior Trusts and Philanthropy Officer
Location: Hybrid/Remote
Department: Fundraising
Salary: £41,480 actual salary
Hours: 35
Contract Type: Permanent
About the Role
We are looking for an experienced Trusts and Philanthropy fundraiser, to manage a portfolio of high level funders, whose support is vital to the work of Become.
Working closely with the Trusts and Philanthropy Manager and the wider Fundraising team, the postholder will research potential funders, write compelling grant applications, and build strong relationships with funders to ensure continued and increased support. They will have a strong track record of securing five/six-figure funding from trusts and foundations, and other giving vehicles, excellent research and writing skills, and the ability to manage relationships with internal and external stakeholders effectively.
Location
We are currently hybrid working: our team primarily works from home. In-person attendance at some meetings will be expected approximately once or twice every month, usually at our central hot-desking location in Old Street, London. For non-London based staff we will consider hot-desking options near you, if required. Additionally, as a charity providing services to England Become covers the cost of travel within England for essential in-person meetings. We are open to conversations about flexible working arrangements.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
We ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV and it will be anonymised before review.
To apply for this role, you will need to:
- Provide us with a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).
The competency questions we would like you to answer as part of your application are:
- What is your motivation to work for Become and why are you interested in working to support care-experienced children and young people?
- How do you go about crafting compelling and persuasive grant proposals
- How do you manage a busy workload of multiple deadlines and priorities?
- How do you initiate, establish and build strong relationships with the different types of contacts within trusts, foundations, and vehicles such as CAF and donor advised funds?
If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise us on your application form.
The deadline for applications to be received is Tuesday 11th November @ 11.59pm.
Interview Details
Interviews will have two parts:
A session with young people;
A panel interview with Become staff.
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
Young people’s panel: Tues 25th November
Staff panel: Weds 26th November
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-224 586
Ready to play a key role supporting governance and administration in a respected professional body?
This is a fantastic opportunity to join our client as their Governance & Administrative Executive, providing vital support to Boards, Councils, committees, and membership processes.
You’ll thrive in this role if you enjoy organising and coordinating behind the scenes, supporting senior stakeholders, and ensuring governance activities run smoothly.
If you have experience in governance, committee, or membership administration, particularly in a charity, professional body, or non-profit, this role could be a perfect fit.
Role: Governance Executive/Coordinator
Organisation Type: Professional Membership Body
Salary/Rate: £18.13 per hour
Working Arrangements: Hybrid – 2 days per week in the London office (which days can be flexible)
Location of offices: Central London Area
Employment Type: Temporary to December (November 2025 start)
This role would suit someone who enjoys being the dependable go-to person - detail-focused, proactive, and comfortable supporting senior stakeholders in a structured environment.
If you have previous experience in administration, governance, or committee support - particularly within a charity or membership organisation - this could be a great opportunity for you!
The Role:
As a Governance Executive/Coordinator, you’ll help keep governance and administrative processes running efficiently across the Institution.
Your responsibilities will include:
Governance & Membership Support
- Supporting the smooth running of Board, Council, and committee meetings
- Taking accurate minutes – capturing key discussions, decisions, and actions
- Assisting with governance processes and ongoing reviews, including following up on actions and tracking decisions
- Supporting membership records and related administrative tasks
- Coordinating schedules, sending meeting invites, and helping plan events and activities
- Acting as a reliable point of contact for trustees and senior stakeholders
- Providing admin support for fund applications and seasonal initiatives
- Preparing meeting minutes and ensuring timely follow-up on agreed actions
- Supporting GDPR updates, policy reviews, and other compliance requirements
- Preparing documentation and materials for upcoming meetings
- Maintaining key records and organisational systems, including CRM and web-based tools
- Liaising with colleagues and IT to ensure smooth administrative processes
You are an organised, detail-oriented administrator with experience supporting governance, membership, or committee work. You’ll have excellent minute-taking skills, a proactive approach, and the confidence to liaise with senior stakeholders.
You’ll also bring:
Previous experience in governance, membership, or committee support – ideally within a charity, non-profit, or professional membership organisation,
Strong organisational skills and attention to detail
The ability to juggle multiple priorities calmly and efficiently
Why Apply?
Join a respected professional membership organisation with a global reputation
Play a meaningful role supporting governance and operational success
Enjoy a varied role that blends governance, administration, and forward planning
To apply for the Governance Executive/Coordinator role, please upload your CV. We look forward to hearing from you!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Royal Trinity Hospice is embarking on an exciting transformation in how we deliver HR operations services. As part of this transformation, we’re introducing a new HR Business Partner model and we’re looking for a forward thinking HR Business Partner to help bring it to life.
This newly created role comes at a pivotal time for our organisation. You’ll play a key role in embedding the HR Business Partner approach, working closely with leaders and teams to drive strategic change, enhance the employee experience, and ensure our people practices align with our mission and values.
We’re looking for someone with a strong grasp of both the technical and strategic aspects of HR, someone who can spot underlying challenges, influence outcomes, and deliver practical, people focused solutions. Your ability to build trusted relationships, be visible, communicate with clarity, and collaborate across the organisation will be essential to your success.
If you're excited by the opportunity to help shape the future of HR at Royal Trinity Hospice and believe you have the experience and drive to make a meaningful impact, we would love to hear from you.
As the Senior HR Business Partner, you will:
- Partner with the organisation to deliver an effective HR Business Partnering that is focused on proactive approach and solution.
- Lead and deliver effective HR operations, ensuring systems and processes are efficient and aligned with organisational goals.
- Oversee all aspects of HR operations, including employee relations (ER), recruitment, workforce management and Change Programmes.
- Collaborate with senior leadership on workforce initiatives and contribute to organisational development projects.
- Utilise analytics to inform HR decisions, measure the effectiveness of HR programmes, and drive continuous improvement.
- Lead on the development, implementation, and periodic review of policies to support organisational effectiveness, compliance, and strategic priorities
Benefits:
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
We encourage and welcome applications from people of all backgrounds.
To discuss the role with the Director of People or arrange a site visit, please contact Helena O’Donnell, HR Advisor
Closing date: Sunday 9 November 2025
Interview date: Wednesday 19 November 2025
The client requests no contact from agencies or media sales.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals across the hospital they are attached to.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available.
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Collecting feedback from service users and uploading to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the Manger at discharge planning and other meetings as directed.
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Support the hospital to improve the patient’s experience of the discharge process
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages.
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Provide occasional weekend cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
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Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
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Attend team and staff meetings, (and other meetings) as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Undertake any training required to fulfil the post.
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
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Arranging access visits to service user’s homes
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Minimum of 2 years’ experience of working within a health or care setting.
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Experience of using IT systems to record work done.
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Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
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Experience of working within a hospital setting
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Experience of managing and developing staff.
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Experience of working with older people
Knowledge & Understanding
Essential
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding of the needs of patients who may lack family or other support.
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Understanding of the needs of lone workers whilst working in the community.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
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Experience of conducting assessments and risk assessments.
Skills/Attributes
Essential
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Excellent interpersonal skills
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Excellent verbal and written communication
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Intermediate IT skills
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Excellent planning and organisational skills
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Ability to work calmly under pressure.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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The role is required travel across East London
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Flexibility in working hours to meet organisational needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Keyworker
Salary: £25,000 - £27,000
Location: Hampshire
Hours: 35 Hours per week, with some working from home
Contract: Fixed term until March 2027 (possibility to extend)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.
About You:
To be successful as the Senior Keyworker you will need the below experience and skills:
You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services. The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a small team of Hampshire wide Keyworkers.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 16th November 2025
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
About the opportunity
As a Risk & Resilience Officer, you'll work in partnership with colleagues across all our directorates to strengthen how we identify, assess, and respond to risk. This is a role where your facilitation skills and risk knowledge directly contribute to building a more mature, risk-informed organisation that can navigate uncertainty while staying focused on its mission.
You'll be part of our Finance & Assurance directorate, working alongside the Risk and Resilience Manager to champion a positive risk culture and deliver high-quality risk and resilience information that supports decision-making at every level. From coordinating enterprise risk management and maintaining our risk framework to supporting business continuity arrangements and ensuring our resilience plans stay current, you'll play a central role in helping the Society operate with confidence.
This is an opportunity to work across the organisation, liaising with diverse teams to embed effective risk and resilience practices into how we work. You'll share best practice, drive consistency, and help ensure that our approach to risk is aligned with our strategic objectives and truly adds value.
About you:
You're either part-qualified in Risk Management or Business Continuity (through IRM, BCI, or similar), or you have proven experience maintaining successful risk management arrangements within an organisation. You understand risk frameworks and methodologies, you've provided risk and resilience advice to stakeholders, and you know how insurance processes work.
You'll have:
- Part-qualification in Risk Management or Business Continuity (IRM, BCI, etc.) or proven experience maintaining risk management arrangements.
- Experience providing risk management and resilience advice, support, and facilitation.
- Knowledge of risk management and business continuity frameworks, processes, and methodologies.
- Understanding of insurance processes, limits, and claims.
- Strong communication skills that balance being persuasive with building collaborative relationships.
- Ability to connect with and influence colleagues at all levels.
- Initiative and comfort working both independently and as part of a team.
- Critical thinking approach that identifies opportunities for improvement.
What you’ll focus on:
- Supporting the coordination of enterprise risk management across the organisation.
- Championing the development of a positive risk culture and effective risk management processes.
- Maintaining and reviewing key elements of our risk management framework, including policy, guidance, and risk appetite statements.
- Contributing to the facilitation and coordination of business continuity arrangements.
- Maintaining and reviewing our organisational resilience framework, including policies, plans, and incident management procedures.
- Working with colleagues to ensure risk and resilience practices are embedded effectively across key processes.
- Producing and coordinating high-quality risk and resilience information for directorates and the wider organisation.
- Sharing best practice across teams to drive consistency and effective escalation.
- Supporting insurance-related tasks as needed.
- Keeping current with sector trends and emerging practices in risk, business continuity, and insurance.
Could your risk and resilience expertise help protect an organisation that's making a real difference every day? Are you ready to champion a mature approach to risk in an environment where good governance enables greater impact? If you're looking for a role where your professional skills support a meaningful mission, we'd love to hear from you!
Important Dates
The deadline for applications is 23:59 on Sunday 9th November.
Interviews will take place virtually on 19th/20th November.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
This role is a key member of the small staff team at the Girlguiding North West England Region Office, led by the Executive Manager. The role contributes to the provision of services supporting marketing, communications, and engagement across the region. The successful applicant must have excellent line management, verbal, and written communication skills. They must be able to build positive relationships with staff, volunteers and external partners at all levels and have a working knowledge of Microsoft Office.
Head of Development
International Institute for Management Development (IMD)
Location: Lausanne, Switzerland
Competitive salary plus excellent benefits
An independent academic institution with Swiss roots and a global reach, IMD is a pioneer in executive education.
Through our research, teaching and publications, and with our close ties to business, we equip leaders and organizations to transform themselves and society for the better. With a faculty recognized for thought leadership and real-world impact, and a global network of alumni and partners, IMD is uniquely positioned to shape the future of leadership education.
IMD is investing in our Alumni & Development efforts and we are seeking a major gifts specialist to join us in a newly created Head of Development role. By leading a growing development team and working with key stakeholders across the institute, you could expand our capacity to deliver on our mission of transforming organizations and developing responsible leaders who make a positive impact on the world.
As the Head of Development, you will work in lock-step with the Chief Alumni & Development Officer, and be responsible for shaping and implementing IMD’s development strategy. You will also work closely with the Head of Alumni Relations, and build meaningful relationships with donors, alumni and partners, and secure philanthropic support for key institutional priorities. As a trusted member of the Faculty and Senior Staff team, you will play a central part in advancing IMD’s long-term vision and ensuring our continued global leadership.
It will therefore be critical that you bring a proven track record of major gifts fundraising, and experience of managing high-performing development practitioners. Experience of working with donors internationally, particularly across Europe, will be important, as is your ability to successfully navigate and work through areas of ambiguity or “the new” as we create a step change in our fundraising programs to match our ambitions. In return, you will be joining a committed team and enjoy the support of key colleagues and senior volunteers across the institute.
We are partnering with Richmond Associates, a specialist executive search firm on this recruitment. To learn more about this opportunity or to download a detailed information pack, please contact Richmond Associates.
Closing date for applications is 09:00 GMT on Monday, 10 November 2025
Do you have experience in an administrative role and a passion for helping others?
Join us at Field Studies Council Castle Head and play a vital part in helping people connect with nature and learn about the environment.
- Permanent part time contract – average 20 hours per week, ideally worked on Wednesday, Thursday, and Friday. Flexibility will be required to meet the needs of the centre.
- Starting salary is £25,267 per annum FTE (actual salary is £13,475 per annum)
- Excellent benefits – including life assurance and a health cash plan (see full list below)
- Your new place of work is in a beautiful location, be surrounded by nature on your breaks
- The exact work pattern can be discussed further if you are successful in being invited to interview.
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As our Administrator, you’ll be the friendly first point of contact for our visitors. Whether it’s answering calls, replying to emails, or welcoming guests with a smile.
You’ll keep things running smoothly behind the scenes too, helping with bookings, organising paperwork, and making sure the right information gets to the right people.
No two days are the same – one moment you might be updating records, the next you could be assisting with promoting the work of the learning location and its programmes to potential customers.
If you’re organised, people-focused, and enjoy variety, this could be the perfect role for you.
Please refer to the vacancy pack for further details on the full responsibilities of the role.
Where you’ll be based
Field Studies Council Castle Head is our dedicated outdoor activity and learning hub at the southern gateway to the Lake District National Park. Nestled within 20 hectares of private woodland and gardens, this historic Georgian house offers a truly unique place to work – surrounded by nature and inspiring landscapes that make every day feel different.
Situated between the scenic coast of Morecambe Bay and the peaks of the southern Lake District, Castle Head provides the perfect setting for outdoor learning and adventure. It’s easy to reach by road and rail, yet once you arrive, it feels like a real escape – a place where you can be part of something meaningful, helping others connect with the natural world.
This is a great opportunity to join a supportive team who care about what they do and where they work.
We’d love to hear from you if you have:
- Great attention to detail and strong organisational skills
- Confidence using standard office software and databases
- A friendly and professional approach to communicating by phone, email, and in person
- A positive, flexible attitude and a willingness to learn new systems
It would also be an advantage if you’ve used cloud-based systems, CRM databases, or hold an administrative qualification — but full training will be provided.
Does this sound like the role for you? Come and be part of the team! We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 7th November 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Castle Head.
Shortlisted applicants will be contacted by email.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks
The client requests no contact from agencies or media sales.



