Support manager jobs
Quality Assurance Analyst
Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits
Do your best work, for the right reasons.
We’re looking for a Quality Assurance Analyst to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
You’ll join our cross-functional Product & Engineering team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, designers, researchers, and curriculum specialists to ensure our products are high-quality, reliable, and user-friendly.
This is a hands-on role focused on validating features from a user perspective, refining definitions through a QA lens, and exploratory testing across our digital platforms. You'll also help champion a culture of quality and contribute to Oak’s values and wider success.
What You’ll Be Doing
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Validating product behaviour of new features from a user perspective and improving feature definitions by providing a QA perspective.
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Communicating and promoting quality as a culture across the engineering, design and product functions.
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Exploratory testing of user facing web apps and internal content creation and management tools.
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
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Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
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Support all work across the Product team and take on other general responsibilities as required.
What We’re Looking For
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Knowledge of testing web or mobile based applications, including exploratory testing, triaging bug reports, identifying common threads in multiple bug reports, and creating well-structure bug reports with appropriate evidence and steps to reproduce.
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An understanding of accessibility concerns for web applications, and how to assess them.
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The ability to design tests and work without test scripts or formal specifications.
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Familiarity with agile processes such as user stories, acceptance criteria and working in sprints with colleagues from other teams.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.
We love giving feedback, so at the end of the application process we'll share how well you performed.
We are aiming to start interviews by September 2025.
We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ROLE EARLY
The client requests no contact from agencies or media sales.
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
As a Social Media Officer at Christian Aid, you will help shape and manage our social media presence across platforms, driving engagement and raising awareness of our mission. You'll develop and execute a dynamic strategy to grow our audience and support our fundraising and advocacy work. Collaborating with teams across the organisation, you will create compelling content for our diverse audiences, including supporters, partners, and the faith community.
In this role, you will oversee day-to-day management of multiple social channels, using analytics to optimise content reach and inspire engagement. Additionally, you'll provide guidance and training to colleagues, helping them maximise their social media impact.
About you
You are an experienced social media professional with a proven track record of managing multiple channels, either in-house or agency-side. You excel at crafting engaging, insightful content that not only tells a compelling story but also drives meaningful action. With a deep understanding of social media algorithms, analytics, and trends, you develop adaptable strategies to maximise reach and engagement. A creative thinker, you're skilled in producing diverse content formats—from written copy to video and graphics—optimising each for specific platforms. Highly organised and adept at project management, you thrive in balancing competing priorities. Your attention to detail and passion for supporting colleagues ensure that social media best practices are consistently upheld across the organisation.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.
Harris Hill are supporting a not-for-profit organisation in their search for an Alumni Engagement Officer.
This is a fantastic opportunity to join their Development Team and help strengthen the bonds between their schools and alumni community. This is a full-time role, five days a week, based in London.
In this role, you will:
Build and nurture relationships with alumni and parents.
Coordinate reunions, networking events and other engagement activities.
Create engaging content for newsletters, publications and digital channels.
Support fundraising initiatives, including donor recognition and grant proposals.
Maintain accurate alumni records using their CRM system.
They are looking for someone who:
May be a graduate, but must have proven fundraising experience (essential).
Brings excellent communication and interpersonal skills to engage diverse stakeholders.
Is highly organised, able to prioritise and meet deadlines.
Has confidence using IT systems (CRM experience is a plus).
This is a school-based role, so a commitment to safeguarding and promoting the welfare of children is essential.
To apply for this role and for further details, including a job description and person specification, please email Hannah at Harris Hill at [email protected] or call her on 02078207331.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are searching for an enthusiastic Account Executive to work within our small but driven team.
The Business Support team plays a key role in the charity, as our work with employers, helping them improve their frameworks and cultures, also creates safer work environments for whistleblowers, and supports our whole operation financially.
The role is varied and will help you enhance your negotiation, persuasion, organisation and creative skills. The vacancy would suit individuals who have some sales experience, and want to develop and enhance this, applying this experience in an environment that has a societal impact. It may also suit a graduate looking to work in a unique business development setting. Crucially, we are looking for self-starters who use their initiative to contribute great ideas and succeed with their sales.
Purpose:
You will generate income for the charity by identifying and securing new business, and maintain strong relationships with existing members and clients in order to explore further business opportunities with them.
The role will be selling Protect’s training, consultancy and membership services to employers who want to strive towards positive speak-up cultures.
Key responsibilities:
- Creating and converting a pipeline of potential members and other clients, in order to hit sales target and achieve KPIs
- Selling the charity’s services to inbound enquiries, resulting from marketing activity by the charity (eg webinars, SEO, social media and conferences)
- Enhancing the client relationship with existing clients through effective account management, and upselling services
- Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches
- Assist with business development projects and focuses including sector approaches, including round tables, breakfast briefings)
- Being a positive ambassador for the charity at national exhibitions, events and conferences
Required Experience & Skills
· Willingness to learn
· Passionate about excellent client service
· Ability to manage a varied workload with competing demands
· Commercially aware with good business acumen and financial awareness
· Excellent communication and interpersonal skills
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS service in Enfield.
Sounds great, what will I be doing?
In this role, the individual will work as part of a multidisciplinary team—alongside clinicians, social workers, and community partners—to support adults with moderate to severe mental illness. They will hold a caseload of service users, acting as the key contact and contributing to care planning, progress monitoring, and discharge support using the clinical records system. A key focus will be the collaborative development of person-centred recovery plans that emphasise social goals and community integration. Using trauma-informed and strength-based approaches, they will build strong therapeutic relationships to support individuals in achieving their personal recovery goals. The role involves helping service users access local resources, attend appointments, and engage in wellbeing activities, peer support, or psychoeducational groups. They will promote recovery-focused, jargon-free communication, advocate for co-production and integrated care, and liaise with statutory and voluntary sector organisations to ensure smooth service navigation and warm handovers. Attendance at relevant clinical meetings and community events is expected, representing both Hestia and the Community Mental Health Team. Accurate and timely documentation of support activities, risk assessments, and user progress is essential, along with maintaining safe and ethical practice in line with safeguarding protocols, health and safety procedures, and quality standards. The role also includes active participation in ongoing supervision, training, professional development, annual appraisals, and clinical oversight.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have an NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting, with a strong understanding of mental health, recovery, and co-production principles. They will be skilled in care planning, risk assessment, and group facilitation, with knowledge of the Mental Health Act and experience working collaboratively across services and communities. Excellent communication, IT proficiency (including electronic case management tools), and the ability to work both independently and in a team are essential. The candidate should be resilient, adaptable, and committed to trauma-informed, person-centred practice, with clear professional boundaries. Desirable qualities include lived experience, peer support training, familiarity with local resources, and additional skills such as mentoring, report writing, or multilingual ability.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Job reference: 002724
Location: Preston Crown Court and Sessions House
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
Please note, the Witness Service is due to transfer out of Citizens Advice in April 2026. This is an exciting time for the Witness Service and for you to be part of shaping our future with a new provider.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s (as mentioned above).
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You will be responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
To apply
To apply please submit an anonymous CV and anonymous cover letter that explains, with examples, how you meet the criteria below:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders
- Experience of working with a team of volunteers or as a volunteer
- Experience of working directly with a diverse range of clients or service users
This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is Start Network?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
- DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
- EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
- COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
- WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
- WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
- WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
- WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
- WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
- WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, nondiscrimination, and anti-colonialism. This is a work in progress.
The Financial Accountant will lead on core accounting processes, ensuring accurate and timely month-end and year-end reporting, and safeguarding the integrity of Start Network’s financial systems to provide real-time financial data for decision-making. This is a hands-on role combining operational finance oversight with the continuous improvement of financial processes, systems, and controls. The Financial Accountant will line-manage the Finance Assistant, supporting their development and ensuring an efficient and effective finance function.
The client requests no contact from agencies or media sales.
Chief Financial Officer
£75,000 - £85,000
The Catholic Diocese of Northampton
Northampton with some flexible working
Full-time, permanent
The Catholic Diocese of Northampton covers the traditional counties of Northamptonshire, Bedfordshire and Buckinghamshire, together with the town of Slough, a Unitary Authority within Berkshire.
The Diocese is involved in many different areas of life. Not just in parishes, but also in schools, hospitals, prisons and religious communities; working with people with disabilities, and with the young and the old; promoting the value of family and of marriage; caring for the poor, the homeless and those who live at the margins of society.
With its southern edge resting on the Thames and its northern tip in the East Midlands, it is by no means the smallest English diocese. There are 69 principal parishes with another 26 "satellite churches", chapels of ease, and a few more Mass centres in private schools and other institutions. They are served by 48 active diocesan priests, assisted by 12 active priests from other dioceses and 18 from religious orders.
The diocese has 29 schools at primary/infant/junior level, 6 secondary schools, one 4-19 VA through-school, one private primary school, a private prep school, and one private girls’ boarding through-school. Between them they educate some 20,700 pupils.
The diocese is a registered charity, The Northampton Roman Catholic Diocesan Trust, and is also a registered company. There is one active trading subsidiary, RCDN Property Services Ltd, which provides project management for school projects. There are separate Trustees' Property, Investment and Health and Safety Committees.
The Chief Finance Officer (CFO) will provide strategic leadership and oversight of all financial operations across the Diocese. As a key member of the senior leadership team, the CFO will ensure financial sustainability, regulatory compliance, and effective stewardship of the Diocese’s resources in support of its mission to advance the Roman Catholic faith, and the role is pivotal in safeguarding and enhancing the Diocese’s Mission and the supporting physical estate for current and future generations.
Doing Good Recruitment is proud to be partnering with the Fundraising Regulator to find a Communications and Engagement Officer on a 12-month fixed term contract (maternity cover).
Ideally starting end of September/ early October, this is a key role within our dynamic Communications and Corporate Services team.
Role Purpose
You’ll lead in:
- Planning and delivering innovative campaigns, developing strategic blog content, and leading on corporate publications like the Annual Report.
- Producing and managing content across web, newsletter, and key campaigns
- Ensuring accuracy, accessibility, and alignment with brand and editorial guidelines
- Champion our style standards and support contributors to communicate with clarity and impact.
Who We Are
The Fundraising Regulator is an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales and Northern Ireland. We set and maintain standards that apply to all fundraising organisations across the UK, to protect the public and support the vital work of fundraisers.
We work in partnership with other regulators and the representative bodies in the charitable and fundraising sectors to build public confidence in fundraising and ensure fundraising best practice.
We have a staff team of approximately 30 people, including staff based in Wales and Northern Ireland.
Our Values
The Fundraising Regulator’s workforce is guided by four core values and behaviours: learning, quality, supportive and collaborative. We live these values through all areas of our work to support a positive organisational culture. We expect all applicants to demonstrate a commitment to these values.
Our Commitment to Equity, Diversity and Inclusion
The Fundraising Regulator is committed to diversity, equality and inclusion. We want our workforce to be truly representative of the society we are here to support and protect, so that we’re able to regulate effectively. We also want each employee to feel respected and able to give their best. We do this by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment.
We particularly encourage applications from people with Black, Asian and Minority Ethnic backgrounds and people with disabilities as these groups are currently underrepresented at the Fundraising Regulator.
Person Specification
You’ll have:
- Proven experience delivering communications strategies and campaigns
- Strong copywriting and editing skills, with attention to tone and style
- The ability to develop content aligned with brand and editorial guidelines
- Experience responding to press enquiries or working with PR teams
- A digital-first mindset and multimedia content creation skills
- Confidence working with internal and external stakeholders
- The ability to manage competing priorities with minimal supervision
Benefits
- A flexible working environment
- 27 days’ annual leave, plus three days Christmas closure and bank holidays
- Generous pension contribution from day one
- Enhanced maternity, paternity and sickness pay
- Paid time off for volunteering
- Eyecare vouchers
- Bike to work scheme and season ticket loans
- Ongoing training and development
- Employee Assistance Programme
How to apply
We are partnering with Doing Good Recruitment on this appointment. If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible.
To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page.
Schedule
Closing – Sunday 7th September 2025
Interviews – Tuesday 16th September 2025
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Location: London and one other location TBC - Hybrid working
Salary: Grade 7 - £53,781 per annum
Closing date: Sunday 31st August 2025 at 11.30 pm
Full time - 37.5 hours per week
Please note that this role is being advertised as Senior Solicitor but on appointment the job title will be Managing Solicitor.
Join Shelter as a Senior Solicitor, in our mission to drive systemic change and fight for Justice.
If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role.
At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Senior Solicitor to lead a team to defend the right to a safe and secure home.
Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.
About the role
You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.
Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
About Research Data Scotland
We have some excellent data in Scotland, an excellent research community, and the ability to bring people together from Government, academia, industry and public bodies, to make real change happen. Working in partnership, we’re widening the range of data available, creating new data assets and providing a single point of contact for researchers to provide safe, secure and effective access to public data in a trustworthy manner.
Our focus is on providing a streamlined service for researchers, as well as extending the range of data available through the service, particularly in the areas of Covid-19, NHS imaging, geospatial data, children and justice services.
Our partners include: Scottish Government, Public Health Scotland, National Records of Scotland (NRS), and the Universities of Aberdeen, Dundee, Edinburgh and Glasgow. We work closely with the national and regional safe havens. And we are in contact with other organisations in Scotland and across the UK in the data research sector, including public sector, research and commercial bodies.
As we embark on this search for a Chief Data Officer, we are reaching out to individuals who are as passionate about this work as we are. They will hold our values of Transparency, Collaboration, Integrity, Humility and Courage. And they will bring leadership, subject expertise and a commitment to helping RDS work closely with partners and forge ahead in its work to improve outcomes for the people of Scotland through better use of data.
About the job
The Chief Data Officer is part of the RDS Leadership team, with responsibility for establishing and overseeing the range of programmes that source the portfolio of datasets available for use in research. They will lead a cross-functional team to develop and execute the tactics that broaden and maintain a collection of research data. They’ll work closely with senior leaders and colleagues across the public sector to drive system-wide operational efficiency and demonstrate trustworthiness in how data is used.
About you
This is a senior leadership position and central to the delivery of a wide-ranging data transformation agenda. Collaboration is vital in this role, so you’ll feel confident to build strong enduring relationships and have natural skills to influence others and bring people on the change journey with you. You are ambitious, resilient and pragmatic, understanding the complexity of our environment means change is rarely linear!
The client requests no contact from agencies or media sales.
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
This is an exciting time to join us, as we grow and expand our global programmatic work and team.
The Head of Education and Community Engagement is a key leadership role, providing strategic and technical direction for SPANA’s education, community engagement and Social Behaviour Change Communication (SBCC) work. The postholder will develop tools and approaches, ensure interventions are contextually relevant and evidence-based, develop key relationships and support partners to deliver high-quality programmes that improve the lives of working animals and the communities who depend on them.
The role sits within SPANA’s Global Programmes Department (GPD) and works closely alongside colleagues in other GPD teams responsible for Animal Health and Welfare (AHW), Programmes and Data and Monitoring, Evaluation, Learning and Accountability (MEAL).
Salary, contract and location
This is a permanent, full time (34.5 hours per week) role based in the UK, with regular (1-2 times per month or more if preferred) attendance in SPANA's London office.
The salary for this role is c.£55,000-£60,000 subject to experience. SPANA also offers employees a range of benefits including:
- Generous pension scheme where SPANA contributes 10% provided the employee contributes a minimum 5%
- Healthcare cash plan with Medicash, including access to virtual GP appointments.
- Volunteer day programme.
For full details including a person specification and information on how to apply, please see the job description. This role requires the current right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The City of Winchester Trust is Winchester’s civic society and is a registered charity. It is dedicated to ensuring that Winchester is a vibrant and desirable place to live, work, study and visit. It has approximately 500 members.
The Trust is seeking an Operations and Administrative Officer to support the smooth running of the Trust. The successful candidate will work an average of 12 hours per week, comprising two approximately five-hour days in the office (Mondays and Wednesdays) with the remaining time either in the office or working from home. Occasional evening work attending meetings and events is required. The post is the only paid role at the Trust.
General
• Be responsible for maintaining the Trust’s administration, including an effective filing system and record keeping.
• Produce and distribute agendas and attend meetings. Produce and circulate minutes of the meetings and ensure agreed actions are implemented.
• Assist with projects and other activities as required.
• Manage time effectively and keep timesheets of work.
• Liaise with and manage membership of other organisations as required.
Communications
• Manage effectively the Trust’s post, email, website and social media.
• Write articles for the Trust’s newsletter, website, Mailchimp updates and social media (desirable but not essential).
• Manage member communications through phone, email, Mailchimp updates and the printed quarterly newsletter.
• Supervise the management and use of the Trust’s archives.
Membership
• Maintain and manage membership records digitally via MS Access database, in hard copy and via email lists. Maintain strict confidentiality of all membership records, both electronic and paper.
• Register new members and send welcome pack.
• Manage membership subscriptions via GoCardless (direct debits), standing orders and cheques.
• Develop and maintain a familiarity with the membership database, and provide advice to the Trustees on available skills and volunteers.
• Maintain excellent relationships with the membership. Act as the initial contact point for members. This involves answering queries, sending out information, etc.
• Maintain Gift Aid paper and digital records.
• Assist with the administration of members’ events.
Events
• Assist with events as required. This includes helping to organise events, booking venues and generating publicity for events.
Financial
• Deal with all incoming invoices.
• Record and pay in to the Trust’s bank account all monies received at the office.
• Assist the Hon Treasurer as required on budget and year end accounts preparation and the Gift Aid return.
• Calculate salaries using HMRC Basic PAYE Tools software; maintain PAYE records and arrange for payment of monies due to HMRC.
• Submit Charity Commission and Companies House annual returns.
• Use SumUp card reader and app to take payments as required.
Newsletter (desirable)
Chair the Trust’s editorial board and edit and produce the Trust’s printed quarterly newsletter TrustNews using Microsoft Publisher or other desktop publishing software, in liaison with the editorial board. This includes:
• Writing articles as required.
• Ensuring that articles are written as agreed and to deadline, preparing page layouts and sourcing pictures and illustrations.
• Liaising with the printer, printing envelopes, buying postage, organising volunteers to help with the mailing.
Property administration
Two flats
• Liaise with the letting agencies as their first point of contact on tenancies and property maintenance.
• Work with the letting agencies to find appropriate tenants and organise internal approval of shorthold and periodic tenancy agreements.
• Organise approval of property repair and maintenance requirements.
Office
• Liaise with Trustees to ensure that the Trust complies with legislation on fire safety. Act as the official fire warden.
• Liaise with Trustees on any issues relating to the office, including approval of funds for repairs and maintenance.
• Manage the Trust’s maintenance contract on the intruder alarm, fire alarm and fire extinguishers.
• Work with the Hon Treasurer annually to negotiate and agree the Trust’s insurance policy.
• Maintain stocks of required supplies including stationery, computer consumables, cleaning and hygiene materials, refreshments.
• Arrange and supervise office cleaning and gardening.
• Manage existing electricity, water and broadband contracts and negotiate new contracts at the end of the contract periods, ensuring the best deal for the Trust.
Person specification
• Excellent communication skills.
• Excellent computer skills using Microsoft Office applications (Outlook, Word, Access, Excel, Publisher, Powerpoint) and other appropriate applications such as desktop publishing software.
• Excellent written and spoken English.
• Competent in website design and management, with knowledge of Squarespace software preferred.
• Experience of social media platforms.
• Strong administrative and organisational skills.
• Ability to work effectively as part of a team.
• Ability to self-motivate and work alone and manage own time efficiently and effectively.
• Ability to develop and maintain friendly and professional relationships.
• Ability to represent the Trust in a positive and professional way at all times.
• An interest in the city of Winchester and planning is advantageous.
The City of Winchester Trust is Winchester’s civic society and is a registered charity.
The client requests no contact from agencies or media sales.
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Puppy Training Team as a Puppy Trainer. This is an exciting opportunity at a prominent assistance dog charity for a dog training instructor to develop their skills and take on new responsibilities within this rewarding field.
Position: Puppy Training Coordinator
Hours: 22.5 hours per week (3 days per week).
Contract: Temporary Maternity Leave Cover (9 month minimum contract)
Location: Homebased in South Hampshire. This role covers a specified geographical location in the Southeast of England - South Hampshire (purple area on the map attached). There will be regular travel involved in this role to undertake visits, training sessions and to transport dogs and puppies, therefore it is essential that you have a driving licence and appropriate vehicle for work purposes or the ability to travel significant mileage in line with the requirements for the role. See the job description for the area map.
Direct Reports: Puppy Training Volunteers
You will be part of the ambitious puppy team, developing, coordinating, and supporting the puppy training programme. You will have the opportunity to work with and train volunteers in the appropriate care and training of Canine Partners’ puppies. You will work with puppies from eight-weeks to approximately 15-months old, ensuring they receive appropriate socialisation and training before entering our assistance dog training, giving them the foundations to learn how to be life-changing assistance dogs, bringing greater independence and quality of life to people with physical disabilities. A proactive approach is key to maintaining the welfare and behavioural standards for the puppies. All training at Canine Partners follows best practice, positive reinforcement methods and this role is an ambassador for this approach.
About you:
- Experience of working with puppies.
- Good working knowledge of best practice dog training and behaviour.
- Good practical dog handling and training skills.
- Effective interpersonal, communication and relationship building skills.
- Strong administration skills with accurate record keeping.
- Coaching/ Teaching skills.
- Computer literacy/ IT skills (MS Office – minimum requirement basic level)
- Full UK driving licence and use of appropriate vehicle for work purposes.
- Ideally, you may have experience of working with volunteers.
It may be advantageous, but not essential, for you to have a relevant Animal Behaviour and Training Council – Animal Training Instructor (ABTC-ATI) accreditation. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 22nd September 2025
First interviews are scheduled to take place online (via MS Teams) in the week commencing 29th September 2025.
Second interviews are scheduled to place in person the week commencing 6th October 2025.
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
REF-223 525
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





BCUSU is seeking a proactive and empathetic Student Advisor to play a key role in supporting and advocating for students throughout their academic journey. This position is ideal for someone who is passionate about student welfare and can provide high-quality, specialist advice across a range of complex issues.
As a Student Advisor, you will deliver personalised one-to-one support to students, particularly in areas such as academic appeals, complaints, disciplinary procedures, fitness to practise concerns, and housing issues. You will also support students during formal university processes, including attending meetings and hearings as their advocate or support person.
You will act as a central point of contact for students navigating university policies, procedures, and services—including mental health support, academic assistance, and financial aid. Building trusting relationships with students is at the heart of this role, helping them feel heard, respected, and empowered.
Key Responsibilities
- Provide accurate and up-to-date advice on complex academic and housing issues.
- Advocate on behalf of students where necessary, ensuring their voices are represented and their rights protected.
- Conduct detailed casework, including interviewing students, identifying issues, and offering appropriate solutions and support.
- Interpret and communicate complex policies, procedures, and regulations clearly and empathetically.
- Manage your own caseload, prioritising effectively based on urgency and student needs.
- Maintain a strong knowledge of legislation, university policies, and best practices relevant to student support and advice.
About You
We're looking for someone with:
- Excellent communication and interpersonal skills, with the ability to build trust and offer reassurance in sensitive situations.
- Experience working with people from all backgrounds.
- Strong organisational and problem-solving skills, with the ability to manage multiple priorities and deadlines.
- Advanced knowledge in key advisory areas (appeals, complaints, disciplinaries, housing, etc.) and current legislation and policy.
- Experience in casework, advocacy, or a student support setting.
Benefits
- Agile/Flexible Working
- Generous Holidays with Long Service increments
- Occupational Sick pay*
- Pension Scheme*
- Additional day’s holiday for Wedding day and Graduation day
- Maternity, Paternity, Adoption pay and leave (statutory entitlement)
- Volunteering – take one day volunteering and BCUSU will match it with another day for you to volunteer
- Paid Compassionate Leave *
- Health Cash Plan
- BCU Library membership
- Staff socials – subsidised events usually Summer and/or Christmas
*Terms of eligibility apply
The client requests no contact from agencies or media sales.