Support officer jobs in london, greater london

Job Title: Chief of Staff

Location: London or Bath (Hybrid with international travel)

Reporting to: CEO

Salary: Competitive, based on experience

Application Deadline: 1st August 2025

This is a rare and exciting opportunity for a highly motivated and experienced person to join the team at the Environmental Justice Foundation (EJF): one of the world's leading non-profit organisations, working at the intersection of environmental conservation and human rights.

About the Environmental Justice Foundation

EJF exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating. We campaign for environmental justice.

We use hard-hitting investigations, cutting-edge film and photography and strategic, high-level advocacy to secure lasting, systemic change to protect the ocean, wetlands and climate for biodiversity and for people. Our programmes are underpinned by grassroots partnerships and film-led investigations in the Global South, where our dedicated local teams work on complex, challenging issues, speaking truth to power. We partner and support environmental defenders and journalists, providing vital equipment and targeted training in filmmaking, investigations and communications that amplify grassroots voices and build local leadership and resilience to environmental injustice.

The Role

As Chief of Staff to the CEO, you will be a strategic partner and trusted advisor, playing a pivotal role in driving EJF’s mission forward during an exciting period of growth and global impact. You will support and empower the CEO to lead effectively across multiple programmes, geographies, and teams, ensuring the highest levels of operational focus, internal alignment, and mission delivery.

Key Responsibilities

• Strategic Support: Act as a force multiplier for the CEO, helping to prioritise initiatives, manage high-level projects, and streamline decision-making processes. The role will act as a gatekeeper for the CEO, addressing and balancing competing demands and workloads.

• Executive Coordination: Prepare and arrange briefing documents, talking points, and correspondence. Attend meetings with or on behalf of the CEO and ensure timely follow-ups. Coordinate the CEO’s public and media engagements to ensure he is well-prepared.

• Organisational Alignment: Facilitate communication between the CEO and global teams to ensure alignment on goals, priorities, and values. Provide objective assessments of teams and their efficiency and effectiveness.

• Project Management: Oversee special projects from inception to completion, ensuring they align with organizational strategy and deliver measurable impact. Support for income generation, including grant applications, monitoring and reporting.

• Donor Engagement: Support major donor engagements and high-stakes partnerships.

• Thought Partnership: Serve as a critical sounding board, offering insights and constructive challenge on complex organisational and strategic issues.

About You

• You are highly organized, diligent, intellectually curious, and deeply committed to environmental and social justice.

• You have a strong background in strategy, operations, or executive-level coordination, ideally in a nonprofit, policy, or international development setting.

• You possess exceptional communication skills, both written and verbal, and a strong ability to research, synthesise and apply information quickly and to a high standard.

• You are diplomatic, discreet, and thrive in fast-paced, dynamic environments.

• You are proactive, resourceful, and capable of working independently on complex problems.

Desired Experience

• Minimum 7 years of experience in a senior strategic, advisory, or operational role

• Prior experience working with or reporting to C-suite executives

• Understanding of the nonprofit or advocacy sector, preferably in environmental or human rights fields

• Ability to travel internationally if required

What We Offer

• A purpose-driven role where your work will have a real-world impact

• A supportive, mission-led team with a shared commitment to environmental justice

• Opportunities for international engagement and professional growth

How to Apply

Please send your CV and a cover letter outlining your interest in the role and how your experience aligns with our mission to the email address provided.

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the UK.

EJF is an equal opportunity employer, committed to diversity within the workplace.

Right now, millions of people across the UK are struggling to make ends meet. Whether it’s skipping meals, choosing between heating and rent, or facing unexpected expenses without a safety net — financial insecurity is a daily reality for far too many. At Turn2us, we’re here to change that. We support people in financial crisis to access the help they need and to build long-term financial security.

Every year, we reach millions through our practical tools like our Benefits Calculator and Grants Search, and we provide direct support through our Helpline and grant programmes. We work alongside people with lived experience of poverty to influence policy, shift public narratives, and tackle the root causes of financial insecurity.

Turn2us is serious about tackling financial insecurity both at scale and at its roots. We understand that the measurement and evaluation of our all of our work is absolutely vital to achieving this and helping people thrive. As Head of Impact and Evaluation, you will be responsible for maintaining and evolving frameworks that help all colleagues understand and enhance our impact. This role will support Team Heads and Directors in decisions about prioritising work and assessing innovations that advance our vision of financial security for all. You will also work closely with the Policy Team and external partners on research that deepens our understanding of poverty and financial insecurity, while leading a dedicated team to scale and replicate effective solutions.

We’re looking for someone who sees impact not as a back-office function but as a transformative enabler of our mission. Naturally we want you to bring deep technical expertise, but also empathy, curiosity, and the leadership skills to bring others with you. This role isn’t just about ticking boxes and meeting funder paperwork requirement. It’s about supporting innovation, making crucial decisions about where we focus our efforts, and unlocking the insights that help us deliver a more just and secure society.

We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills from a wide range of backgrounds- whether commercial, from civil society, government or education. But an ability and curiosity to learn is key, as is the confidence to acknowledge the things that you don’t know.

This is a genuinely exciting and critical role: for our staff, our partners, and most importantly, the people for whom our organisation exists. We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.

You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.

About the role  

As Income Generation Coordinator, you’ll play a central role in supporting and strengthening our fundraising activity. Reporting to the Head of Fundraising, you’ll help deliver and track income across our individual giving, legacy, and payroll giving programmes. From donor stewardship and financial reporting to managing inboxes, calendars, and team resources, you’ll keep things running smoothly and accurately. You’ll also support client servicing for our Employers for Carers programme and help ensure strong financial and administrative processes across the wider Income Generation and Communications team.

About you  

You’ll bring strong organisation and communication skills, an eye for detail, and a good understanding of voluntary income streams. Confident working with data and financial reports, you’ll be comfortable using databases and Microsoft Office tools to manage multiple priorities with accuracy. You’re motivated, collaborative, and proactive - ready to play a vital role in supporting our mission. Most importantly, you care about making a difference for unpaid carers and want to be part of a team that’s working to create real change.

Diversity and inclusion 

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard. 

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

How to apply 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Monday 11 August, 5pm

 Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising
induction; and providing admissions reports to senior management. The Admissions & Outreach Coordinator will also work closely with our Access & Participation team to track applications from both our Further Education and industry partners, whilst coordinating the programming of our extensive
access and participation programmes supporting our Ambassador team.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting equitable access to Higher Education.

The Cathedral Chapter is in the process of refeshing its Mission and Vision within a Strategic Development Plan (due to be published in early 2026), and as part of this the Cathedral’s fundraising priorities will be decided and a Fundraising Committee formed to oversee and direct the task of building sustainable income within a fundraising strategy. The Head of Fundraising will be responsible for drafting this strategy and enacting it once complete, and for all other aspects of fundraising at the Cathedral. With the assistance of a Fundraising Officer, the Head of Fundraising will be responsible for delivering the various Fundraising income streams.

ESSENTIAL SKILLS AND ATTRIBUTES

Educational
- Degree level, or equivalent experience.

Experience
- In-depth knowledge and experience of fundraising at management and implementation level.
- Evidence of success both in achieving targets and in managing staff and strategies.
- Experience of managing and delivering change – both with staff and with projects.
- Experience in managing income/budgets.

Knowledge and Skills
- An understanding of and willingness to promote the distinctive ethos of the Church of England and of Guildford Cathedral.
- Clear, compelling and articulate verbal and written communication skills.
- A high level of new technology competence including the use of digital media (website, search), social media, and CRM software.
- The capacity to value the volunteers who work in the Cathedral and to respond to the needs of those who come seeking help and advice.
 

Personal Attributes
- A good manager and engaging team player, with the personal qualities necessary to work well with other members of the Cathedral team, both paid and volunteer.
- Enthusiasm and the desire to achieve.
- A creative approach to problem-solving
- The emotional and intellectual intelligence to engage successfully with a wide variety of audiences.
- The ability to work independently and under pressure.
- The capacity to set and reach ambitious goals, and to garner the support of others.
- Comfortable working in a Christian environment.

DESIRABLE SKILLS AND ATTRIBUTES

Experience
- Previous experience in working in a unique setting such as a listed building or similar.  Applicants should be able to prove their positive impact on fundraising success in a challenging environment.

The Talent Set are delighted to be working with a fantastic Cancer Charity to find their Senior Individual Giving Executive - Acquisition

The charity offers a flexible working environment, with hybrid working and an expectation to work from either their Chelsea or Sutton site 2 days per week. 

Reporting into the Individual Giving Manager, you will play a pivotal role in the Individual Giving team. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.

Key Responsibilities:

• Lead in the development and delivery of Supporter Acquisition campaigns/activity/products across a range of media, with a specific focus on digital channels, in line with strategy, planned budgets and targets, ensuring campaign deadlines are met.
• Work closely with the Individual Giving Manager – Supporter Acquisition to plan, manage and deliver the annual operating plan, including end-to-end project management, making decisions within agreed parameters, providing recommendations for final approval.
• Be responsible for the briefing and the day-to-day management of internal and external suppliers including copy and artwork development through to production, broadcast and final print.
• Monitor and report on campaign/activity/product performance/KPIs (e.g. end of campaign reports, monthly reporting) and analyse results to enhance campaign performance and inform campaign planning, decision making and improvements to Supporter Acquisition.
• Manage the briefing and liaising with the Data team to deliver complex and accurate data selections and reporting requirements.
• Deliver draft budget and reforecasting figures as part of the planning and budgeting process, providing information required, and working closely with the Individual Giving Manager – Supporter Acquisition, to review and reforecast activities for Supporter Acquisition.

Person Specification: 

• Experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment, especially through supporter acquisition channels.
• Good project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
• Knowledge of best practice digital fundraising, with particular experience of running Search, Social and online campaigns to increase supporters and gather data for future marketing opportunities.
• Experience of managing campaign budgets, reforecast of activity, monitoring, reconciling and reporting on results in line with KPIs.
• Experience of managing external relationships, for example with suppliers, agencies, including effective negotiation re costs and contractual obligations.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.

We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.

In this pivotal role, you’ll:

• Enhance member satisfaction and engagement through strategic communication and outreach.
• Coordinate a diverse and profitable CPD programme, including our annual conference.
• Drive membership growth and diversification, with a focus on inclusion and innovation.
• Support and celebrate our vibrant volunteer network.
• Work flexibly from home, with a supportive and collaborative team.

Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.

�� Apply by: Sunday 20 July 2025
�� Interviews: Week commencing 4 August 2025
�� Location: Remote (UK-based)
�� Salary: £30,000 per annum (pro-rata if part-time)

Location: Wenlock Road, London N1

Salary: £40,560 per annum (DEC Grade 5 Manager)

Contract status: Full time. 2 years fixed term (subject to a further extension)

About the role

We are seeking an experienced and enthusiastic Social Media Manager with strong content creation skills who will lead on our organic presence across multiple channels. This is an exciting time to join the Communications team as we develop our social media platform strategies, increase our collaboration with talent and influencers, align our organic and paid digital presence and experiment through a test-and-learn approach. If all of this excites you then this could be the role for you.

***Please download the job description for full details***

About you

You will have expertise in driving engagement and awareness across multiple channels, be skilled at producing and commissioning creative content, strong experience in community management and be up-to-date on the latest trends and changes in the social media landscape. Experience of working in the charity sector and a sound understanding of what makes good fundraising content would be a distinct advantage.

The ideal candidate will be experienced in working within the parameters of an established brand whilst driving innovation and maximising creative opportunities. You will be equally at home with the day-to-day management of social media accounts as with working with the Head of Communications and Content to develop and deliver our strategic objectives using data and insights.

What we offer

 Flexible working hours (outside of an appeal)

25 days annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)

3% employers’ pension contribution, rising to 8% post probation.

HealthCare Cash Plan, providing an array of health services, (~£1, 660 cash value, per year)

Wellbeing support

Discounted access to various health club providers (via Gympass).

Discounts schemes for various retailers and businesses

Discounted tickets for events

Season ticket loan (post probation)

Financial hardship loan (post probation)

Cycle-to-work & Car scheme (post probation)

 About us

The Disasters Emergency Committee (DEC) brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. This role will require you to lead on organic social media as part of the DEC Communications team, working closely with the Digital and Innovation team in Fundraising, collaborate with social leads across our 15 member charities and public figures through our talent agency. During appeal launch periods it will also involve managing a small social media team of volunteers.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work extremely long hours, in a faced-paced busy environment, with mandatory office attendance.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV and cover letter [i.e. please state your initials only, not your full name]. If you include links to social media work or an online portfolio please state clearly what your role/contribution was.

Please send your application by 9am, Monday 21st July 2025. Early application is advised as we will be reviewing applications as they arrive and may hold initial interviews before the application deadline.

We are unable to support applications for our vacancies if you do not have the right to work in the UK.

 The DEC is an equal opportunities employer and encourages applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

Location: Home based

Contract: Fixed term until 31 March 2026 – Full time 35hrs per week

Salary: £27,250 gross per annum

Closing Date: 21 July 2025

Assessment Day: 5 August 2025

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Growth and Development Worker based in England to join our team. This is an externally funded post which will be focused on opening new provision and supporting existing provision in order to reduce waiting lists within specific funding areas. This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive, IT competent and with a real interest in people. You need to be able to coach, empower and inspire our volunteers and cadets, both in person and remotely, to grow the Sea Cadets.

Responsibilities

• Delivering a variety of training sessions on, for example, recruitment of cadets and volunteers
• Developing new growth and recruitment tools and ideas
• Promoting flexible volunteering and the volunteer strategy
• Assisting with running our social media accounts
• Working with and empowering our volunteers to develop plans for growth
• Planning and setting up Juniors Sections in new and existing locations/units
• Delivering assemblies in schools
• Forming part of various working groups with colleagues to develop the tools, resources and processes needed to increase the positive impact of the Growth and Development team.
• Supporting the delivery of funded outreach projects

Requirements

• Previous experience of working with volunteers
• Experience delivering on multiple project plans simultaneously
• Ability to build and maintain excellent relationships with a variety of stakeholders remotely and face-to-face
• Experience delivering workshops and/or training
• Self-motivated and able to manage your time and workload effectively
• Flexible and enthusiastic
• Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK

For further information, please download the attached Recruitment Pack.

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Growth and Development vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?

Does making a lasting difference in the lives of children through adoption and therapy inspire you?

See yourself playing a crucial role in helping families navigate their adoption journey?

Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?

Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?

Look no further!

Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.

About Family Futures

Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.

We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.

The role

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.

You will be involved in the development of the service and your views, and insights are encouraged.

· Schedule and coordinate internal meetings and therapy consultations

· Provide administrative support for allocated assessment and therapy cases

· Maintain and update electronic records (Charms, SharePoint)

· Proofread, format, and distribute clinical reports and correspondence

· Liaise with families, therapists, Local Authorities, and partner agencies

· Assist with service costing, funding proposals, and contract tracking

· Assist in service evaluations, complaints management, and internal reporting

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.

Salary: £ Salary: £26,000 - £28,500 per annum

This is a full-time permanent position – 37.5 hours per week

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Communications and Content Manager
Central London
Hours: 28 hours a week part time; 21 hours considered for the right candidate
Salary: £30,400 for 28 hours  (£38,000 fte)

At the Cardinal Hume Centre, we believe everyone should have the opportunity to live a full life, but we know that homelessness and poverty can wreck that potential. Too often homelessness at a young age is repeated and compounded in later years.  Our renewed vision is to increase our focus on young people, children and their families. To value every individual, nurture their potential and help people thrive.

We are looking to recruit a Communications and Content Manager to provide hands-on accomplishment of our communications and content initiatives. This is an exciting role in our fundraising team that will create and manage engaging content across various platforms, enhancing our digital presence.  The role is pivotal in highlighting the Centre’s impact, aiming to amplify the voices of young people, children and families we support.  A natural with websites and associated software, marketing and content creation, you’ll be comfortable as point of contact in a standalone role.  Bringing your experience and strong communications skills, you’ll proactively seek to continually improve yourself and the role, taking ownership and accountability of your workload.

Please refer to the job description for further information. 

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check; a basic check applies to this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Salary exchange option

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts 

Closing date for applications: Tuesday 22 July, 9am
First interviews likely: w/c 4 August

If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.

Purpose of the Role:

Please note this is a detailed job description and many of the activities below do not take place everyday

This is a key role to work with an exciting community taking lead responsibility for the looking after key aspects of existing and new membership. You will be working alongside an experienced team supporting the Liberal Jewish Synagogue, the largest Liberal Synagogue in the UK, to be the best it can be. 

Your role will touch all aspects of the synagogue with a particular focus on looking after new members, the membership process and members in general, acting as a key conduit to ensure that our members receive the best service we can provide. You will also ensure that ourCRM system is up to date and important data and information can be pulled form it. 

You will support bereaved families in the immediate aftermath of a death by organising funerals, shivas and stone-settings.

Additionally you will support our Senior Rabbi in her work including diary management and ensuring, working alongside others, that life cycle and important religious festivals are being managed and delivered to the highest standards. 

Senior Rabbi PA

Support the Senior Rabbi in all aspect of their work to include:-

o Administrative and secretarial support for the Senior Rabbi including correspondence, diary management and to act as their first point of contact for enquiries by phone, email and in person

o Liaise and work alongside the member of staff (Office Administrator) who is PA for the other Rabbis and supporting when necessary

o Meet with Senior Rabbi regularly to review weekly diary, plan for the future and complete event forms

o Work closely with the Office Administrator (who organises all internal and life cycle events) to develop efficient procedures, printing and systems to ensure organisation of all life cycle events (including baby blessings, Bar-Bat Mitzvahs, Kabbalat Torah, weddings and mixed faith blessings, conversion, admission ceremonies).

o Assist with planning and coordination of events generated by the Senior Rabbi

o Keep timetables of all life cycle events coordinating with office staff to ensure these events and linked celebrations are delivered effectively

o Keep a tracking system that logs where proselytes are on their conversion journey.

o Liaise with the LJS Community Care Co-ordinator and other contacts over pastoral and other issues being dealt with by the Senior Rabbi.

o Circulate the services calendar and the  Bar/Bat Mitzvah schedule of dates

o Support the volunteers who coordinate the mitzvot

o Assist in the organisation of the High Holy Days particularly in co-ordinating all mitzvot

o Assist the Senior Rabbi and the office in the organisation of interfaith/multifaith and other events including the sending out invitations and co-ordinating response

o Ensure that thank you letters for donations, yahrzeits and other acknowledgements are prepared and signed by the Senior Rabbi

o Complete the weekly yahrzeit list

o Complete administration support for the Bereavement Support

o Any other duties which may be reasonably requested by the Senior Rabbi and Executive Director.

o Funeral Coordinator

o To co-ordinate the administration of funerals (burials and cremations) for members and non-members.

o To liaise with the family/estate, rabbis, funeral directors, cemetery/crematorium or others as necessary in making the arrangements.

o To provide details of cost to the person organising the funeral.

o To prepare funeral and related invoices in consultation with the Financial Controller.

o To organise consecrations and arrange interments of ashes and ordering of memorial plaques.

o To administer the burial of non-members, including preparing invoices and dealing with payments for the burials.

o To administer the allocation of graves, reservations and columbarium

o To prepare condolence letters for Rabbis.

o To send out electronic Bereavement Notifications

o To respond to requests from the public for plot locations and information on the cemetery.

o To provide annual statistical information on burials and cremations for Liberal Judaism and the Board of Deputies.

o To ensure and promote the maintenance of graves as requested by families

o Send out the biennial Memorial Service for the Loss of a Child and the Loss of the Prospect of a Child.

Membership Coordinator:

o Administer and coordinate the membership process from receipt of a new application including liaising with the applicant, the Financial Controller and the Rabbis

o Maintain the appropriate Council reports for new members and resignations 

o Send welcome letters and packs to new members

o Send resignation letters to members

o Ensure the CRM (ShulCloud) system is up to date (training will be provided) with members’ details, and their journey through the membership process including adding new members, resigning members, changing their status in respect of age membership changes and so on.

o Produce ShulCloud (CRM) reports

o Ensure ShulCloud (CRM) is maintained and up to date

o Work closely with staff to support contact with members in respect of volunteering, marketing, High Holy Day ticketing, the creation of mail merges and the AGM

o Be a ‘superuser’ of the ShulCloud, working closely with the ShulCloud consultant, understanding and learning what the system can do and supporting others to use it.

o Work alongside other areas that involve links to membership i.e. education

o Any other relevant tasks as requested

Personal Specifications:

Prior administrative or personal assistant experience

Excellent written and verbal communication skills

Strong organisational skills and attention to detail

High level of discretion and confidentiality

Proficiency with office software (i.e. Microsoft Office)

Experience of using ShulCloud CRM system would be beneficial but not essential (training will be provided)

Comfortable working in a Progressive Jewish religious environment; familiarity with Jewish customs and terminology

Flexibility to work occasional evenings/weekends during holidays or events

An understanding of how a CRM system can be used to provide data and information and enhance membership experience

In addition:

Friendly, professional demeanour

Ability to multitask and meet deadlines

Sensitivity to the pastoral and spiritual aspects of the Rabbi’s role

Sensitivity, resilience in dealing with bereavements, willing to undergo training.

This post is subject to an Enhanced DBS check

Counselling Service Administrator 

Age UK Camden is recruiting an Administration Officer to join the Counselling Team. 

Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services.   Our counselling services operate in partnership with the NHS Camden Talking Therapies for Anxiety and Depression iCope, and we offer time-limited counselling (on average 8-12 sessions) for clients with low to medium levels of depression, anxiety, and psychological issues. 

The successful candidate will: 

• Assist with the Counselling Services’ administrative needs and conduct tasks as required by the Counselling Service Manager and the Clinical Lead Councillor 

• Ensure in conjunction with the Manager, the effective implementation of administrative systems for supporting the service including the maintenance of the Client Filing system and the databases, including Charitylog and IAPTus database. 

• Make contacts with clients by telephone, email, letter and in person regarding their enquiries, referrals, progress and cancellation. 

• Help arrange workshops and therapy groups as requested. 

•  (See Job description and person specification for full duties) 

Salary:  SCP 12-15  £29,071.14 to £30,672.75 pa FTE (£17,442.68 to £18,403.65 pa for a 21 hour week) 

Hours: 21 hours per week  Contract Type: Permanent 

Closing date:  Monday 21st July 2025 - 5pm

Interview dates: Thursday 31st July 2025 – in person 

To Apply please complete the application form, equal opps form and criminal declaration

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Overview:

The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities.  Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.

Accountability  

The post is accountable to the Managing Director.

Purpose

The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.

To be responsible for the achievement of project goals, measurable outcomes and outputs.

To continually develop and improve the Young Lewisham Project’s offerings.

Oversee and improve attendance

Principal Duties

To oversee the delivery of Young Lewisham Project programmes and activities.

To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.

To actively promote the services of the project through appropriate channels and on appropriate platforms.

To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.

To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.

To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.

Support young people with SEN

Support tutors to work with young people with challenging behaviour

Specific Duties Management

To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.

To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.

To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.

Manage workshop equipment - service, maintenance, repair and replacement

Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.

Oversee risk assessments and health and safety of workshops

Specific Duties Human Resources

Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.

Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.

Specific Duties pertaining to individual Groups and Projects

Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.

To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.

To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary

Monitoring and Reporting

Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes

Responsible for producing timely and accurate reports for the Management Committee and external funders.

General

In carrying out the above role, the post holder will:

Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).

Work with young people in accordance with the core values of mainstream education & youth work

Manage accident and incident reporting processes

 Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.

Adhere to Health and Safety protocol and procedures in line with the nature of the role.

Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.

Seek to improve his/ her own performance and be committed to continuous professional development.

To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.

The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.