Support officer jobs in mildmay ward, greater london

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  

Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 17th August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Role: Full-time* Trust & Foundations Manager

Salary: £37,000 - £40,000 dependent on experience

Location: Remote, with occasional travel to Edinburgh or London

This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience. 

ABOUT US

School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.

Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.

SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.

We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.

Our Mission:

To empower young people to fully realise their potential.

Our Vision:

A society in which every young person has an equal opportunity to succeed. 

OVERVIEW

The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.

Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.

The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.

KEY RESPONSIBILITIES 

• Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
• Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
• Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
• Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
• Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
• Build upon the organisational strategy for scaling trusts & foundations income

SKILLS & EXPERIENCE

Essential

• Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
• Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
• Comfortable in understanding and presenting financial information and in creating budgets for grant applications
• Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
• Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
• Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
• Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
• Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
• Genuinely buy into the SOHK mission, purpose and values

Desirable

• An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
• Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
• Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
• Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting

TERMS OF APPOINTMENT

• Salary range: £37,000 - £40,000
• Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
• 28 days annual leave entitlement plus public holidays.
• Some travel to the different regions may periodically be required.
• Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.

About the Role

As we grow, we need someone to ensure our marketing clearly, consistently, and compellingly showcases our story, our products, and our clients’ incredible results. You’ll help us deliver creative, timely communications and powerful stories that inspire the fundraising community.

This role is instrumental in executing our content, digital, and event marketing strategies, helping us reach key decision-makers in charities and converting them into engaged customers. 

You'll help us deliver creative, timely communications and powerful stories that inspire the fundraising community, working closely with the COO, Growth Managers and other teams to accelerate our growth.

Key Responsibilities

Content & Communications Coordination:

• Draft, edit, and coordinate email communications for existing clients, prospects, and event audiences using HubSpot.

• Draft blog and newsletter content to share with existing and prospective customers.

• Work across Social Media to ensure a regular flow of stories, product updates, and impact content is scheduled and shared.

• Ensure consistency in tone, branding, and messaging across all materials.

Campaign & Product Launch Management:

• Produce comprehensive campaign plans to support new product features, service offerings, and strategic initiatives.

• Coordinate product launches, working with internal teams (Product, Engineering, Growth, Customer Success) to ensure aligned messaging and smooth rollout.

• Schedule and support webinars and in-person opportunities (e.g., industry events, workshops) from a marketing perspective.

Case Studies & Campaign Showcasing:

• Support the creation of compelling case studies that highlight our impact and clients' successes.

• Help co-ordinate video, photography, and quotes from clients to enrich our marketing assets.

• Maintain a live bank of marketing assets (case studies, testimonials, videos, photos) that can be easily used across marketing and sales.

New Business Support:

• Work with the Growth team to ensure they have comprehensive communications support, including email nurture sequences, lead generation assets, and campaign summaries.

• Help track and update HubSpot data and monitor lead funnels for marketing activities.

Content Asset Management:

• Ensure key product and campaign materials (e.g., PDFs, one-pagers, presentation decks) are up to date, accurately reflect current offerings, and are easily accessible to the wider team.

• Co-ordinate with designers and video editors where needed, ensuring timely delivery and quality of work.

Reporting & Market Insight:

• Support marketing reporting, tracking campaign sends, open/click rates, and basic lead activity via HubSpot.

• Track competitor activity, messaging, and new ideas being developed in the sector to inform our strategy.

• Help manage marketing activity calendars and provide internal communications updates on marketing initiatives.

Skills & Knowledge:

• 2–4 years of experience in a marketing, communications, or content coordination role, preferably within a SaaS company or B2B environment.

• A confident writer and communicator, able to produce clear, concise, and compelling copy.

• Detail-oriented, highly organised, and proactive, with excellent project coordination skills.

• Familiarity with marketing automation and CRM tools like HubSpot or Mailchimp is a definite plus.

Bonus: Experience in the non-profit or tech-for-good sector.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.

Supporter relations and engagement manager

Full time, 37.5 hours per week

Permanent

Hybrid

£42,593-£49,691

The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.

The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Business Support Manager to play a pivotal role in our CEO function.

Sounds great, what will I be doing?

We are seeking a proactive and detail-oriented professional to develop, implement, and continuously improve management reporting systems and structures. In this pivotal role, you will work with key stakeholders to ensure timely and accurate reporting, analyse data to produce insightful management information, and establish monitoring systems that highlight early warning signs when goals are at risk. You will support the Head of the Chief Executive's Office by drafting briefing documents, coordinating communications, and providing timely input on internal and external matters relevant to Hestia's mission. The role also involves maintaining governance records, managing internal communications to promote innovation and culture change, and liaising on behalf of the Chief Executive's Office. Additionally, you will conduct research, provide information as needed, and represent Hestia at both internal and external engagements. This is an exciting opportunity to play a key role in supporting strategic decision-making at the highest level of the organisation.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have a minimum of five years' experience in office management within a complex organisation, along with proven line management experience. Strong interpersonal skills are essential, with the confidence and tact to interact and influence effectively at all levels of the organisation. The role requires a high standard of written communication, a proactive approach to problem-solving, and the ability to manage multiple priorities while maintaining consistently high standards in a fast-paced environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Access is Justice Foundation is seeking a Grants Officer who will join our Grants Team to provide ongoing administrative, operational, and data management support for our grant making activity, working alongside others in the Grants Team. You will maintain relationships with funded partners; undertake analysis of grants data, draft documents, reports, and communication materials; and provide ongoing support for our funding programmes and broader organisational work as needed. You will report to a Grants Manager (who leads day-to-day operational delivery of our grant programmes). The work will vary over the grants cycle, where one month could be focussed on supporting a grants round, and the next could be working with wider colleagues for an event to share insight and knowledge. This is both an administrative and project management role – we are looking for a candidate with both sets of skills.

Please download the full job description (attached) for more information.

The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:

1. To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
2. Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
3. Provide information and advice as appropriate about issues related to a client’s particular situation.
4. Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
5. Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
6. Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
7. Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
8. Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
9. Taking confidential telephone messages from clients and outside agencies.
10. Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation. 
11. Attend regular supervision and yearly appraisals with line manager.
12. Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
13. Collect and distribute flyers and leaflets for signposting purposes.
14. Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
15. Attend identified training and other personal development activities that will support you in this role.
16. Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Purpose of the Job

This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding HFEH Mind’s financial controls.

Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
 

Job Description

Purchase and payments

• Ensure all invoices, expenses and credit notes received are processed following the agreed systems and controls.
• Process invoices and expenses into the accounting system.
• Creation of twice weekly and ad-hoc pay runs.
• Process and pay file generated into the bank software.
• Produce and send out remittances.
• Aged creditors review monthly
• Oversee that authorisation processes are being followed by staff.
• Process staff expense claims following the agreed systems and controls.
• Organise and process occasional cash floats and petty cash, ensuring unspent cash is accounted for and all transactions evidenced and recorded.

Card purchases

• Oversee day to day administration of card purchases, ensuring cardholders upload receipts and code transactions by the stated month end deadlines.
• Transfer fully evidenced and coded transactions from credit card template to Sage
• Reconcile transactions to the bank statements

Sales

• Raise sales invoices as requested and per income schedule.
• Sending out sales invoices to customers.
• Creation of a debtors report twice a month and distribute.
• Coordinate with operational staff for the recovery of debt; escalating in line with procedures.
• Posting cash receipts and allocate to the relevant invoice.
• Aged debts management

Banking

• Reconcile banking on a timely basis
• Post direct debit payments

Inbox management and other queries

• Daily review of new messages received into the finance email inbox from staff, suppliers and other parties, dealing with queries directly where possible.
• Be especially vigilant about phishing, Malware / spam emails which are common in generically named inboxes and following all data protection guidance given.
• For more involved queries, liaise with and assist other finance team members to resolve them appropriately; maintain responsibility for ensuring they are resolved.
• Excellent organisation and administration of both inboxes, to ensure the status of queries is clear at all times and appropriate records are kept on file.

Other regular tasks

• Support the Finance Manager with weekly payroll administration, for example communications with staff members regarding timesheets and new starter information.
• Pay cheques and cash into the bank account, including accurate completion of banking.
• Withdraw cash from the bank as necessary
• Lead on ensuring the digital filing structure is adhered to and support the rest of the team with scanning and filing as needed.
• Lead on the archiving of paper documents stored in the office.
• Assist with other tasks appropriate to your level of training where needed, to help ensure that the finance function operates effectively, including providing cover where staff are sick or taking annual leave.
• Work to the month end deadlines agreed within the finance team, to ensure timely production of management accounts and internal reports.
• Take responsibility for your continuous professional development, ensuring you maintain up to date knowledge of relevant financial legislation, accounting standards, good practice and new initiatives as relevant to the Mental Health and charity sectors.
• Uphold and embody all HFEH Mind company policies, including but not limited to Equality & Diversity, Dignity at Work, Health and Safety and Code of Conduct for Staff
• Attend any training required by the organisation.
• Any other duties reasonably required to support the Finance team.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,600 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

We are seeking a Network Support Lead (London & South East) to join our team.

The successful candidate will play a vital role in delivering Doorstep Sport offers and support for the network of Locally Trusted Organisations based in the region who support young people from low-income communities to be (more) physically active.

The role involves:

• Working closely with the Network Support Team and the London & South East Place Team to implement regional plans, which ensure that projects, offers and support to Locally Trusted Organisations (LTOs) are effective
• Overseeing and directly delivering a range of workshops and courses, creating and maintaining a safe, supportive, interactive and enjoyable learning environment in all delivery
• Delivering support to the workforce within Doorstep Sport beyond the workshop environment through CPD groups, bite-size learning and other opportunities for improving practice
• Co-ordinating the gathering of monitoring and evaluation information for funder reports, in relation to outputs and outcomes of projects delivered across the region/nationally

This is an exciting opportunity for candidates with experience of successfully managing project work, relationships and working with multiple partners. You will have excellent networking and relationship building skills with the ability to apply these to a range of local and regional organisations.

No candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

RideWise is a Nottingham based charity that is dedicated to education and support for the environmental benefits of green forms of transport, helps thousands of people each year to gain travel independence, reduce reliance on fossil fuel vehicles and helps to break the barriers of isolation, inactivity, mental health and transport poverty by supporting people through active travel.

At RideWise, we believe that affordable, accessible and green forms transport should never be a barrier – through a range of support, walking and cycling can transform lives and communities. 

This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding the charity’s financial controls.

Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.

Essential Skills And Experience:  

• Experience of working in a small team on data processing and administrative tasks

• Experience of working in a finance team

• Experience as a Bookkeeper, Finance Assistant or Finance Officer

• Solid understanding of basic bookkeeping and accounting payable/receivable principles

• Proven ability to calculate, post and manage accounting figures and financial records.

• Experience of working under pressure to meet deadlines.

• Able to communicate effectively with finance and non-finance professionals alike.

• A supportive colleague, skilled at working collaboratively within a small team. 

• Meticulous attention to detail, especially numerical detail

• Able to prioritise and organise your workload effectively.

• Excellent attitude to following systems and procedures.

• Good IT skills, particularly Excel, and comfortable with using cloud-based accounting or data processing software

Desirable  

• Experience of working in the charity sector

• Experience of working in a small organisation 

• Experience of working with QuickBooks

• Accountancy qualifications, e.g. AAT 

Application is by CV and covering letter. Assessment will be by CV and covering letter, objective test and interview. Applicants must have the right to work in the UK. 

Join us as our Philanthropy Officer at Diabetes UK. 

Are you passionate about making a real difference? We have an exciting opportunity for a natural relationship builder to work with some of our most generous individual supporters – and to find new ones!

This role sits in the Philanthropy and Partnerships Team and will be pivotal to the growth of high-value philanthropic income. 

In this dynamic role within a small and friendly team, you’ll be involved in a range of exciting philanthropic relationships, both leading your own portfolio, and supporting on some of our biggest philanthropic partnerships.

We’re looking for someone who can deliver personalised donor experiences and programmes, collaborate with colleagues across our organisation, and build strong, long-lasting relationships.

Your ability to influence and inspire others will help us change the lives of people living with diabetes across the UK. Join us and be a part of something truly transformative. Together, we can create world where diabetes can do no harm.

Hours: 35 hours per week with 21-35 hours per week considered.

Location: London office or hybrid home-based working, with approximately one day a month on average in London.

For further information about the role please refer to the job description at the end of the page.

Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role. 

Interview date: 11th August 2025

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.

This is a new role within our Communications and Engagement team, with responsibility for helping share our message that disabled people should be able to make the journeys that we want, with confidence, ease and dignity.

Transport for All’s communications are key to our work. We are a small but mighty charity. Each year we speak to hundreds of journalists, reach thousands of people through our website, and engage with hundreds of thousands of people through our social media feeds.

Our highly successful newsletter reaches disabled people, the transport industry, and decision makers. Our award-winning campaigns team creates compelling narratives that challenge and change systems.

Over the last few years our reach and membership has grown in size and profile. This role will support a continuation of that growth, producing engaging content that connects with people, attracting new members and supporters, ensuring people can access our advice services, and helping us achieve justice in society – where disabled people’s voices are amplified, and our message is heard and acted upon.

This role is open to disabled applicants only.

Please note – This role has a genuine occupational requirement of lived experience of disability. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments. If you do not meet this requirement, and state this in your application, you will not be shortlisted for interview.

What happens next?

The deadline for applications is 4 August, 9am

Interviews will take place online on 13 and 14 August

For an informal discussion about the role, or to receive the documents in alternative formats, please visit our website for contact details. 

Are you an experienced administrator looking for a new challenge? Would you like to work as part of a small, supportive team of colleagues who are all committed to the Humanimal Trust Vision? If so, this could be the perfect opportunity for you! 

Job Description: Administrative Assistant 

Hours:

20 hours per week – Working days subject to discussion at interview.

Salary:

£26,000 (pro rata £13,000)

Reports to:

Administration and Finance Manager

Location:

The role is a remote, work from home position, however the post holder will be required to work flexibly as there will be occasional travel to attend face to face meetings with colleagues within the UK.

Job Purpose

To provide administrative support to the team and maintain the Trust’s general administrative activities, with dedicated support to the Fundraising and Partnerships Manager.

Main Duties and Responsibilities

1) Assisting with updating and maintaining governance documents such as policies and procedures.

2) Scheduling meetings and coordinating calendars for members of the team when needed.

3) Monitoring the Trust’s shared mailbox email accounts: responding to requests from members of the public.

4) Dealing with incoming and outgoing correspondence.

5) Arranging travel and accommodation for team members, trustees and consultants when required.

6) Support the CEO with administration where required.

7) Support the Administration and Finance Manager with finance administration where required.

8) Maintaining fundraising and communication databases: Salesforce and Mailchimp.

9) Maintaining fundraising platforms such as Enthuse, JustGiving, Donr, Much Loved, Give and Gain etc.

10)  Supporting projects for fundraising and awareness campaigns or events.

11) Responding to fundraising enquiries and assisting with regular giving communications.

12)  Thanking donors (when appropriate) and supporting the donor journey.

13)  Ensuring supporter data is current and accurate on our CRM system (Salesforce).

14)  Gathering data and generating reports from Salesforce to support the Fundraising and Partnership Manager.

15)  Processing book orders and arranging shipment.

16)  Supporting the team with various internal audits.

17)  Supporting the Fundraising and Partnership Manager with admin relating to all aspects of fundraising.

Personal Development

1) Undertake training as required or considered appropriate for the role.

2) Actively participate in regular supervision sessions and team meetings.

3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.

General

1) Maintain a professional and confidential approach to work at all times.

2) Work in line with Humanimal Trust policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, data protection and equal opportunities.

3) Actively promote the aims and principles of the Humanimal Trust and take part in any Humanimal Trust activities as directed.

4) Maintain the confidentiality of any information gained during employment with the Humanimal Trust at all times.

5) The post holder will be required to travel occasionally across the UK, therefore access to transport is required. The post holder will also need to be flexible in their approach to working from home or meeting in various locations as appropriate / required.

6) The post requires flexible working, which may include some evening and weekend work on occasion, with time off in lieu.

This job description may be subject to joint review from time to time between the post holder and Humanimal Trust.

Role Terms

· The position is part time.

· Holiday allowance is 25 days plus bank holidays pro rata, increasing in line with service annually to a maximum of 30 days pro rata, plus bank holidays.

· Probation period is 6 months.

Recruitment Process

Initial telephone screening calls will take place week commencing 18th August 2025.

Video call interviews will take place week commencing 25th August 2025.

In person interviews likely to take place week commencing 8th September 2025 depending on candidate location. 

Humanimal Trust’s Vision and Values

Our Vision:

We want a world where both humans and animals have better opportunities to benefit equitably from medical progress because vets, doctors and researchers routinely collaborate and share – this is One Medicine.

Our Values and attitudes

CONFIDENCE:

We are self-assured, clear and persuasive about what we believe and what we seek to achieve.

HOPE:

We believe better opportunities to benefit from medical progress for both humans and animals can be achieved; that belief inspires us to inspire others.

COLLABORATION:

We are open, inclusive and accessible; we discuss, we debate and we bring people together to share their knowledge.

AMBITION:

We are passionate and resolute in our commitment to better opportunities to benefit from medical progress for both humans and animals.