Support officer jobs in warlingham, surrey

Stroke Association is the UK's largest charity dedicated to helping with the emotional, practical and financial cost a stroke can have.

Surviving a stroke is just the start of a long and difficult recovery journey. Stroke Association is there to support stroke survivors and help their families find the strength they need to find their way back to living a fulfilling life.

A stroke can happen to anyone, of any age, at any time and one in four strokes happen in people of working age.

“I’m Leighton and when I was 39 years young I had a stroke.  There’s a sentence I never, ever thought I would write. But that’s the thing with stroke, it doesn’t care how fit and healthy I was. It doesn’t care that I’m a dad with a 10-year-old son. A son that needs me.”

We are looking for a passionate, enthusiastic and motivated individual to join the team raising vital funds to provide this invaluable lifelong support for all stroke survivors, just like Leighton.

The Role

This is an exciting new role in a newly created team, formed to acquire strategic corporate partnerships and community connections. Main responsibilities will include:

• Developing a robust pipeline of future support focussing on high value relationships.
• Delivering engagement strategies and products to enhance the conversion rate of your pipeline.
• Developing and delivering a relationship stewardship plan for all corporate partners.
• Delivering an individual income target.
• Tracking and monitoring income and pipeline values to support with forecasting and budgeting.

The Person

We are looking for a confident and enthusiastic person with excellent communication and relationship building skills. You should be excited by the prospect of building a new pipeline and portfolio of corporate partners and be confident stewarding relationships in this space. 

You must be able to work flexibly to maximise opportunities across Scotland, and have the initiative and ability to work with autonomy. Previous experience in fundraising is desirable; however, we are also keen to speak with people who also have the knowledge and experience in building relationships and are keen to transfer this skillset into the rewarding world of fundraising!

Why Stroke Association?

The Fundraising team at Stroke Association pride themselves on fostering an open, honest, flexible and supportive working environment. The culture is such that everyone feels valued and recognised and despite being a disparate team, there are strong bonds formed across the charity. Not only does this charity transform the lives of stroke survivors and their families, but it also offers a wonderful environment to work in where people add value and have a positive impact every single day.

The charity’s benefits also include elements such as volunteering days, long service awards, incremental annual leave increase with service, a generous pension contribution and enhanced maternity and paternity leave.

If this sounds like the opportunity for the next phase of your career, then get in touch! The role permanent and full-time (but flexible working will be considered). You must either have a driving licence and access to your own vehicle, or be able to demonstrate that you can meet the travel requirements of the role which include travelling extensively across the region/country.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie, Jen or Leanne at Charity Horizons for more information. Please note that this role closes on 8th July 2025.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.

The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.

Digital Content Manager

We have a fantastic career development opportunity within our Marketing and Communications team as we look to appoint a 12-month Fixed Term Digital Content Manager.

 

About the organisation

Be there when it matters. At a time when more people than ever are expected to need support, there has never been a more important time to join this charity to help transform the experience of everyone facing dying and grief in the UK.

From providing care and support for someone at the end of their life to helping someone manage their grief, there is no one size fits all when it comes to how we cope and the help we need.

About the Role

The Digital Content Manager will support the organisation by devising and delivering an effective online content strategies and producing high-quality, creative written and audio-visual content that aligns with the charity’s goals, target audience and brand identity.

• Lead the development of written and audiovisual content for our digital platforms
• Develop and implement a content strategy for our digital channels (working closely with the social media team) and a set of guiding principles for producing engaging, accessible, search optimised content across all channels
• Create written, graphic and audiovisual digital content, and devise creative content ideas to support campaigns, appeals and organisational priorities
• Provide video editing services to the organisation as required
• Manage ongoing relationships with agencies and/or freelancers to deliver digital content
• Work with the Digital Officer and Senior Digital Manager to ensure all new content is optimised for SEO
• Work with the case study manager to produce story-based content which can be used to give a case for support across our website and social channels
• Contribute to the development and ongoing maintenance of content for a bereavement self-help product/platform and the bereavement content on our website
• Explore new and engaging ways to tell our story through animation, audio, written content and imagery
• Support with video and other content production for internal use, where needed

About You

• Ability to create impactful and compelling online content (written copy, graphics, video and audio)
• Excellent written English and proofreading skills
• Excellent understanding of best practice when writing for online platforms, including a good understanding of accessibility requirements for digital communications
• Excellent video production skills, from conception through to editing and resizing for different platforms
• Experience using Canva, Photoshop or other design software to create graphics
• A creative flair and ability to contribute new ideas for content to projects and campaigns
• Experience of using content management systems (CMS) – we use Wagtail
• Experience in developing and executing content strategies
• Experience working and collaborating with digital agencies and other external suppliers, including procurement and contracting processes
• Strong understanding of SEO best practices and principles and keyword research
• Understanding of user journeys and IA and the role quality content plays in these
• Understanding of best practices with digital communications to supporters and service users
• Experienced in collecting insights using various tools (including GA4 and Search Console) to understand how content is performing
• Project management experience
• Experience in managing agencies and/or freelancers
• Able to work independently and to deadlines
• Able to work as part of multi-disciplinary project teams to deliver shared visions and objectives
• Highly organised and able to prioritise a busy workload with changing priorities

Desirable Requirements

• Experience of working in the not for profit, bereavement or health sector
• Knowledge and experience in social media content creation

• We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at our shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make this a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

If you want more than just a job, we want you.

Join the team and be there when it matters.

Position Overview: We are seeking a dynamic and motivated individual to join our team as a Policy & Projects Officer. Reporting to our Policy & Projects Manager, you will be instrumental in organising and coordinating various initiatives aimed at amplifying the voices of care workers. Your responsibilities will include supporting the management of the national Care Worker Advisory Board and Champions Board, organising monthly online sessions, facilitating roundtables, and arranging conferences in collaboration with the advisory board members and the wider CWC team. You must have worked as a care worker in adult social care in the UK within the past 5 years. 

Salary: £26,000 - £28,000 per year. 16 months fixed term with the potential for extension based on funding. This is a hybrid role with home working and attending team meetings, events and conferences in London. 

Key Responsibilities: 

• Collaborate with the Policy & Projects Manager to plan and execute advocacy and campaigning projects 

• Create and promote surveys 

• Support the Care Worker Advisory Board and Champions Board 

• Organise co-ordinate and facilitate roundtable discussions and monthly online sessions with care workers 

• Research and source opportunities for the advisory board and champions to speak at events, write opinion pieces and speak directly to decision makers

• Manage project budgets, track expenditure, and ensure financial accountability across advocacy and engagement activities 

• Draft accessible, accurate policy summaries to inform internal stakeholders and care workers of key developments and proposed legislation 

• Coordinate logistics for conferences and events, ensuring smooth execution 

• Engage with care workers to gather insights and feedback on key issues 

• Assist in developing and implementing strategies to promote the rights of care workers 

• Maintain effective communication with stakeholders and team members 

• Responsibility for content for online platforms including Twitter, Facebook, Tik Tok, LinkedIn and Website. Liaison with team regarding scheduling and monitoring. 

• Production of case studies for use on social media and our website

• Monitor online care worker forums. 

Qualifications and Skills: 

• You must have worked in the social care sector in the UK as a care worker in the past 5 years 

• Experience of project coordination and working collaboratively within an organisation 

• Strong communication and interpersonal skills including the ability to negotiate and to build and maintain good working relationships, up to and including senior management level 

• Demonstrated ability in co-production 

• Experience in organising online and offline events 

• Passion for advocating for change in the care sector and advancing care workers' rights 

• Ability to work effectively both independently and as part of a team 

• Commitment to promoting diversity and inclusion, and representing the voices of all care workers

• Excellent written skills and proficiency across the range of Office software, including Excel, Word and PowerPoint 

Benefits: 

• £26,000 to £28,000 salary subject to experience and skills 

• Home working most of the time apart from when travelling to meetings and events 

• 25 days annual leave 

• Working from home allowance 

• Mental Health and Wellbeing Employee Assistance Programme 

• Flexible working patterns available 

• Friendly, supportive and inclusive team culture 

They are looking for an experienced Trusts and Foundations fundraiser, to manage a portfolio of high level grant funders, whose support is vital to the work of their organisation.  

Working closely with the Trusts and Philanthropy Manager and the wider Fundraising team, the postholder will research potential funders, write compelling grant applications, and build strong relationships with funders to ensure continued and increased support. They will have a strong track record of securing five/six-figure funding from trusts and foundations, excellent research and writing skills, and the ability to manage relationships with internal and external stakeholders effectively. 

Equity, Diversity and Inclusion 

As an organisation serving children in care and young care leavers we are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application. 

How to apply 

They ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV and it will be anonymised before review. 

To apply for this role, you will need to:

• Provide them with a copy of your CV;
• Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
• Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).

If you have any reasonable adjustments you would like us to consider for this recruitment process (either for the application or interview) please advise them on your application form. 

The deadline for applications to be received is Monday 14 July @ 11.59pm. 

Interview Details 

Interviews will have two parts:

• A session with young people;
• A panel interview with their staff

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at their location in Central London. If access to technology/internet is difficult for you, please contact them so they can assist in making suitable arrangements.   

Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place: 

• Young people’s panel: Weds 23 July
• Staff panel: Mon 28 July

Please Note 

All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates. 

They're proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll 

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Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

You would be joining a small, committed team of staff who are passionate about creating more inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society and realise our rights.

As Youth Transition Worker, you will be working with young Disabled people in schools/colleges and the local community to support them to navigate the transition to adulthood. You will lead on co-producing workshops and events with young Disabled people to ensure they have the skills and knowledge they need to make this transition successfully.

Position: Youth Transition Worker

Responsible to: Deputy CEO

Location: You will be based in our office in Anerley. During term time, you will be visiting four Bromley schools weekly. In addition, you will need to be able to travel to other Bromley venues as required and occasionally further afield. Some hybrid working may be possible in this role in consultation with your line manager.

Hours: 28 hours per week

Salary: £29,300 per year pro rata to 28 hours per week (35 hours FTE)

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please visit our website to complete an application form with a supporting statement that gives examples of how you meet each criteria in the person specification.

Shortlisted candidates will be invited to lead a short session with a group of young Disabled people at our Anerley office on Monday 11th August 2025. Details of what is required for the session will be sent with the interview invitation.

Successful candidates will then be invited to an online interview on Wednesday 13th August 2025.

Closing date: 11.59pm on Thursday 31st July 2025.

What you will be working on:

• Plan and deliver accessible and engaging workshops within schools/colleges, taking the access needs and learning preferences of young Disabled people into account.
• Establish a working group to develop a Youth Forum for young Disabled people in the Borough to campaign and have influence around issues that affect them.
• Develop connections with other youth organisations to organise workshops in school holidays that appeal to young Disabled people.
• Promote our free membership and volunteering opportunities to young Disabled people.
• Develop the skills of young Disabled people so they can take up positions on our Trustee Board.  
• Support young Disabled people to regularly evaluate the project and ensure that this data is updated on our database in a timely manner.

This job is for you if:

• You have personal lived experience of being Deaf and/or Disabled.
• You have experience of working with young people with a diverse range of needs to build their confidence and resilience.
• You can show empathy with young people and an understanding of their needs, empowering them to overcome barriers to reach their potential.
• You have understanding of the importance of safeguarding and working with people who might be ‘at risk’.
• You have strong organisational and time management skills, including being able to problem-solve, show initiative, meet targets and plan and prioritise your workload. 
• You have excellent communication skills, including an ability to adapt and tailor communication for people with varying access needs.
• You are able to cope with limited resources, seize opportunities and think creatively.​
• You are willing and able to travel frequently across Bromley to schools/colleges and local community venues.

Location: Camden Head of Office/WFH (with travel to service locations as required)

Salary: £27,007 - £27,924 FTE  (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week (Part time)

Contract: Permanent

Closing Date: 13th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.

About the Role

The key responsibilities of the Service User Involvement Administrator are:

• Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
• Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
• Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
• Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
• Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
• Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
• Take and circulate clear and concise minutes and action points.
• Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
• Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
• Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
• Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
• Keep volunteer and service user training, DBS, and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.

About You

To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:

• Actively engage service users to contribute to the enhancement of service delivery
• Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
• Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
• Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.    

Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.  

Living Wage Foundation 

The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life. 

The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark. 

The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees. 

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects. 

The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems. 

Main Responsibilities 

Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include: 

Project Management 

Deliver work targets on time and to standard to support the Foundation’s data and systems: : 

•  Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes. 

•  Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network. 

•  Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors. 

• Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data. 

• Support maintenance of integrated systems, including syncing data to Act-On and the website. 

• Work with Operations and Data Manager to keep templates, forms and related communications materials up to date 

• Manage merchandise administration including email inbox, day to day queries, and Shopify administration. 

• Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers). 

  Learning and expertise 

• Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector. 

• Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues. 

• Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements. 

• Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes. 

•  Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required. 

Communications 

• Create and write dashboards and reports to support the analysis of our performance. 

• Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems. 

• Run systems surgeries for colleagues to answer ad hoc enquiries and support learning. 

Develop and manage external relationships 

• Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner. 

• Help identify suitable new suppliers to meet organisational need. 

Develop and manage internal relationships 

• Support Operations and Data Manager to identify technical solutions to meet organisational requirements. 

• Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events. 

Income and resources 

• Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate. 

• Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers. 

• Contribute to plans and proposals to grow sources of income or resources. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan. 

• To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders. 

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders. 

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK. 

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Degree or equivalent professional qualification or experience (D) 

Experience 

• A minimum of 2 years proven, comprehensive experience in an operations role (E) 

• Experience of analysing business requirements and turning them into technical solutions (E) 

• Experience of providing technical support to a team (E) 

• Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D) 

Key skills and knowledge 

• Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E) 

• Interest in and good understanding of database and systems management and integration (E) 

• Ability to take in and interpret information and communicate in a succinct manner (E) 

• Demonstrable ability to find creative solutions to complex problems and implement new systems (E) 

• High levels of numeracy with strong attention to detail (E) 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Strong IT skills to include MS Office and database software (E) 

• Sound knowledge of data protection regulations and GDPR (E) 

• Understanding of the policy and campaign landscape in the UK (D)

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and the principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Interview date: W/C 4th August

Want to find out more about us and the role?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.

Reports to: Director of Fundraising & Communications
Closing date: 24th July (We’ll be interviewing for the role on a rolling basis until the position is filled so please apply early to avoid disappointment)

Preferred timezone: GMT -/+ 5 (for meeting purposes, but all applications welcome)

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About Climate Catalyst

Climate Catalyst is a U.S. based non-profit dedicated to galvanizing the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5°C.

Climate Catalyst works to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by: 

• Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and the potential for collaboration is high. 

• Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions. 

• Advising on strategy, offering grants and bringing creative communications, advocacy and business expertise to build power across the climate community and catalyse action. 

To date, we’ve used this model successfully to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands protection across Europe, and spark collective action in India that led to commitment from the Ministry of Steel to develop a green steel policy. Our vision is of a just, prosperous world in which global temperature rise is limited to 1.5°C. 

 

About The Role

The overall remit of this role is to:

1. Lead prospect research and funding trends analysis, identifying strategic opportunities and informing fundraising strategy

2. Strategically map, expand, and cultivate high-value supporter networks, taking ownership of key relationships

3. Design, implement, and optimise comprehensive stakeholder engagement journeys, ensuring a high-quality donor experience

4. Support good governance in Climate Catalyst by planning and organising the work of the board, with direction from the CEO

5. Lead and manage high-level stakeholder engagement strategies, including direct engagement with members of the Strategic Council to foster sustained partnerships.

What you will do

Strategic stakeholder relationship management, engagement and mapping (70%)

• Strategically identify, research, and qualify high-net-worth individuals, foundations, and corporate prospects, developing robust pipelines for major gifts.

• Identify, cultivate, and steward significant donor relationships, focusing on securing major gifts and sustained funding. 

• Design, implement, and lead comprehensive donor cultivation and stewardship strategies, ensuring effective pipeline management and successful solicitation of significant contributions.

• Develop and execute sophisticated communication plans tailored to specific donor segments, ensuring compelling messaging and impact reporting.

• Prepare and deliver high quality briefings, proposals, and presentations for senior leadership to use in high-stakes donor meetings and engagements.

• Support the development and updating of core project materials including key messages, Q&A, response lines, briefings and presentations, tailoring messages to specific audiences, to be used across multiple channels 

• Proactively analyse philanthropic trends, competitor activities, and funding opportunities to support the Director of Fundraising & Communications in adapting Climate Catalyst’s fundraising strategy 

• With support from the Digital Communications Manager, lead the strategic utilisation and optimisation of CRM and fundraising management tools to ensure data integrity, generate actionable insights, and support reporting on fundraising performance.

Board and Strategic Council support (30%)

• Support good governance in Climate Catalyst - by developing the board workplan, organising meetings, securing inputs to these meetings, minute-taking, and ensure follow up on agreed actions (all with direction from the CEO)

• Drive and support pro-active engagement between Climate Catalyst senior staff and individual members of the Strategic Council, with direction from the CEO

• Drive and support pro-active and effective relationship management by the CEO with high-level partners and allies of Climate Catalyst, by planning, preparing and tracking engagement 

What You Would Bring

1. Experience in managing and supporting the governance functions of boards or similar high-level advisory bodies, demonstrating autonomy and initiative.

2. Demonstrated success in managing complex stakeholder relationships, including foundations, high-net-worth individuals, institutional funders, and senior advisors

3. Exceptional project management, organisational, and administrative skills with a proven ability to independently manage multiple priorities and complex workflows.

4. Demonstrated track record of independently identifying, cultivating, soliciting, and stewarding major donors or high-value foundations, resulting in significant grants or partnerships.

5. Strong understanding of philanthropic trends, fundraising best practices, and donor lifecycle management.

6. Experience with CRM systems (e.g., Hubspot, Salesforce, Raiser's Edge) for donor management, pipeline tracking, and reporting, with an ability to leverage data for strategic decision-making.

7. Experience, comfort with, and preference for working across various regions and cultures.

8. Excellent written and verbal communication skills, with the ability to craft compelling proposals, presentations, and reports for diverse audiences.

9. Ability to schedule work and deliver to tight deadlines

How You Work

• Results-driven with a strong focus on achieving fundraising targets and strategic objectives, while maintaining meticulous attention to detail.

• Collaborative leader who actively supports and champions colleagues, fostering a positive and productive team environment.

• Strategic thinker who can actively listen, synthesise complex information, and contribute to elevating the overall thinking and strategy of the team.

• Humble, with low ego and ready to roll up your sleeves

• Committed to our values of courage, collaboration, diversity and learning

Additional Information

• Currently, our main working language is English. Fluency in another language is highly valued.

• This position requires travel

• If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment tasks or otherwise participating in the interview process, please inform us of that in the relevant application section. 

Compensation + Benefits

• Pay is competitive in all hiring regions.

• The salary band for this role in USD is $70,000 - $86,000

• Benefits include: wellness stipend, professional development, co-working space coverage, generous pension contribution and more.

For more information about working with us at Climate Catalyst, including compensation and benefits, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.

How to Apply

To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.

Are you looking for a new challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in South West London

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.

The post holder is required to hold a clean driving licence.

Come and join us and be part of a mission to save lives and end economic abuse forever!

In 2024, a staggering 4.1 million UK women experienced economic abuse at the hands of their current or former partner. The rising cost of living has only exacerbated the devastated impact of this form of domestic abuse. 

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.

Since our founding in 2017, we’ve proudly campaigned successfully for the recognition of economic abuse in UK law and influenced wide-ranging systemic change to transform responses to it. We're now entering an ambitious new phase, and we’re seeking a dynamic, strategic and values-led Head of Income as part of the Senior Leadership Teamto help drive it forward.

This is a critical time for SEA. With a bold three-year strategy now in place, we’re looking for an experienced income-generation leader to oversee and diversify our income streams — across high-net-worth giving, corporate partnerships, trusts and foundations, and earned income through consultancy and training. As a key member of the Senior Leadership Team, the Head of Income will play a vital role in shaping the future of the organisation and enabling us to scale our impact.

The Head of Income will lead a talented team, including our Senior Fundraising Manager (trusts and foundations) and Corporate Development Manager (strategic multi-stakeholder partnerships), and collaborate closely with our CEO, Trustees and earned income delivery teams (consultancy and training) whilst also being hands on in relationship development. Your approach will be collaborative, survivor-centred and driven by SEA’s values. We are particularly interested in hearing from candidates with strong experience in high-value fundraising and/or commercial income generation.

What we’re looking for in the Head of Income

• Proven success in income generation from high-net-worth individuals and/or corporate partners
• Strategic mindset with the ability to lead and grow multi-stream income
• Experience of working in a small, agile organisation and line-managing high-performing teams
• Experience of working at Senior Leadership Team level, or readiness to step into the role
• A confident communicator with strong relationship-building skills
• A commitment to SEA’s feminist ethos, values and mission
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What we offer the Head of Income

• 25 days annual leave + 5 wellbeing days + bank holidays
• Home-based and flexible working options
• Reflective practice and wellbeing support
• 5% employer pension contribution
• Enhanced family leave, carers leave, sick pay
• A dynamic, purpose-led team where your impact is tangible

How to apply for the SEA Head of Income

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will support you with your application. Please send your CV to her directly in the first instance or here to her via Charityjob. You will then also be asked to complete a short anonymised application form via the Surviving Economic Abuse website. Charlotte will guide you through that step and a link to the form will be provided. 

The deadline for receipt of completed application forms is midnight on 28 July 2025.

SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome applications from minoritised and marginalised communities, and we guarantee interviews for disabled applicants who meet the essential criteria. We also welcome job share applications as a joint application. 

First nterviews will be held week beginning 4 August 2025 (held online – questions will be shared in advance). 

We really look forward to hearing from you.

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom. 

We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.

The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK. 

This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective. 

NB - We reserve the right to close applications early if we receive a high volume of strong candidates. 

This new role at Young Sounds UK will provide a wide range of support across the organisation, managing the logistics for our events, assisting our Development team with vital fundraising tasks, and handling a wide range of organisational administration.

You'll need to be proactive, highly organised, and looking for a busy role within a passionate team. With at least 3 years experience you'll be keen to use your strong communication skills and attention to detail to provide high standards of administrative support.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Tuesday 15 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development