Support officer jobs

Major Gifts (Trusts) Manager

Location: Home Based, United Kingdom

Group: Social Impact

Vacancy type: Permanent

35 hours per week

£35,000 - £40,000 per annum / pro rata (plus allowances) 

Remote

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way. 

This role sits within our Social Impact Group and you will work closely with Senior Major Gifts Manager, AD of Philanthropy (Major Gifts), Director of Philanthropy & Partnerships, Major Appeal Programme Director, Executive Director Social Impact and senior leaders at all levels to identify and access new and existing networks of wealth, opportunity and influence.

Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as a Major Gifts (Trusts) Manager, you'll play a crucial role in this transformation through development and personal leadership of a portfolio of trusts and foundations that contribute major grants and donations (over 5 figures+) and support

In order to be successful in this role, you must have: 

-Relevant knowledge and experience gained in a role applying for significant funding with demonstrable track record of securing grants/donations valued at 5-figures+

-Strong knowledge and successful track record delivering significant income through successful funding applications with trusts and foundations

-Expert knowledge of developing compelling funding applications with experience of developing powerful and impactful cases for support and giving proposals

-Knowledge of legal, regulatory and ethical environment of trust fundraising

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer. 

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. 

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on 15th September 2025

Contract type

Fixed Term, 12 months

Location

Whittington

Hours

Part time (30 hours per week)

Annual salary

C1 £27,355.42 to C3 £30,308.00 - pro rata for part time hours

Review date

26/08/2025

Working closely with the Group HR Manager and the wider workforce, the HR Assistant will manage the employee lifecycle in the four areas of recruitment, onboarding, retention and offboarding. The HR Assistant will provide an encompassing HR service throughout every stage of the employee’s experience throughout their employment life cycle. This will ensure that managers and employees are equipped with best practice to foster a high-performance culture and support Organisational Development throughout.

Qualifications

Desirable

·Level 3 CIPD qualification

·CIPD membership

Knowledge and experience

Essential

·Experience of recruitment and onboarding

·Experience of using a HR information system

·Strong proven background in administration

·Experience working with confidential and sensitive information

·Experience in an HR administrative or support role

Desirable

·Experience of working in a healthcare, charity or not-for-profit setting

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong administrative and organisational skills

·Good understanding of HR processes and best practice

·Familiarity with employment legislation and GDPR compliance

·Ability to maintain accurate records and documentation

·Confident communication skills, both written and verbal

·Understanding of confidentiality, discretion, and safeguarding

·Strong attention to detail

·Reliable and flexible with a proactive approach

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Job Title: EDI (Equity, Diversity & Inclusion) Development Manager

Reporting To: Executive Director of Services 

Staff Responsibility: Facilitators and Co-Facilitators (Bank staff)

 

Salary: £45,000 per annum

Hours: 35 hours per week

Contract: One year, with extension if successful

Location: Hybrid with currently one day in the office in Kings Cross N1 9LG

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face. Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse. As part of this we provide bespoke employment skills training and organise work experience across North London.  

At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose

As part of the Service Delivery Team, you will take operational responsibility for managing and developing the delivery of Equity, Diversity & Inclusion (EDI) training programmes. You will ensure that corporate and charitable organisations are equipped with practical tools to build inclusive workplace cultures and create accessible career opportunities for young people with additional needs.

In this hands-on role, you will coordinate consultancy projects from start to finish - overseeing scheduling, delivery, marketing, and evaluation - to maintain high standards and meet income targets. Your work will directly support AFK’s mission to create a fairer, more equitable society for people with additional needs.

You will work closely with AFK’s Co-Facilitators - each bringing valuable lived experience - to ensure all EDI training is authentic, relevant, and informed by their expertise.

Working Conditions

The post is 35 hours a week, normally 9:00am to 5:00pm, Monday to Friday. The post holder may be expected to work some evenings and weekends as required by the job.

28 days annual leave will be given in addition to public holidays.

There is a TOIL policy.

Working Relationships

Provide direct line management to EDI Facilitators and Co-Facilitators.

Build and sustain strong relationships with HR Managers, Inclusion Leads, and equivalent roles within client organisations.

Collaborate daily with the CEO, Executive Director of Services, the Director of Finance and Corporate Services, and Corporate Partnerships Managers.

Principal Responsibilities

Service Development

· Collaborate with the CEO, Executive Director of Services to identify and develop new opportunities for chargeable training services.

· Hold overall management responsibility for the EDI Programme, including its team of Facilitators and Co-Facilitators.

· Advance the organisation’s co-production target by working with the youth leadership group, and with other Service Delivery Managers.

· Lead the ongoing development of AFK’s training offer, ensuring a diverse range of services that promote workplace inclusion and equity for people with additional needs.

Business Development

· Collaborate with the CEO, Executive Director of Services and Fundraising Team to identify marketing opportunities for AFK services supporting voluntary and community groups.

· Ensure all training and consultancy is delivered to the highest standards, reflecting best practice and compliance with current legislation and regulations.

· Work closely with employers and Service Delivery colleagues to create meaningful opportunities for young people with additional needs to gain experience, develop skills, and pursue their aspirations.

· Proactively identify and apply for commissioned opportunities with London local authorities.

General

· Uphold AFK’s Safeguarding Policy and contribute to creating a safe environment for young people.

· Prepare and present regular progress reports to the CEO, Executive Director of Services, the Board of Trustees, and other relevant stakeholders.

· Carry out any other duties as required by senior management team.

Prospectus is delighted to be supporting a national charity as we look to support the organisation appoint a Grants Manager for their Safer Futures portfolio. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.

The foundation has launched its new 2025–2030 strategy, Elevate Your Impact. This strategy sharpens focus on tackling poverty and addressing systemic inequality, concentrating on some of life’s toughest transitions where the right support at the right time can make a lasting difference.

Safer Futures
The Safer Futures programme supports people as they rebuild their lives following some of the most challenging experiences in life. This includes people navigating the criminal justice system, survivors of domestic abuse, and people seeking refuge and safety in the UK through migration. The foundation fund work that provides direct support, we also back work that challenges and improves the systems surrounding them, systems that too often fail to provide stability, dignity or security.

This Grants Manager role is focused on refugees and people seeking asylum and navigating migration, as part of the Safer Futures programme.

For refugees and people seeking asylum, the journey to safety and stability is often met with enormous barriers. Even after gaining refugee status, many have just days to secure housing, income, and support. Without it, they risk homelessness, exploitation and exclusion.

We fund organisations that help people move from arrival to independence—through safe housing, legal advice, language support, education and pathways into work. We also invest in systemic change, supporting work that seeks to make the immigration and resettlement system fairer and more effective.

The Role
As a Grants Manager, you will play a central role in shaping and delivering funding that makes a lasting difference. You will assess applications, play a key part in decision-making, and build strong relationships with organisations across the refugee and migration sector. You will carry out policy research, deepen your sector knowledge, and visit funded organisations to learn directly from their work. You will also help us refine and improve our approach to grant making, ensuring our funding is as impactful as possible.

The Candidate
We are looking for someone who has experience in impactful grant making and who deeply understands the UK migration policy landscape and the challenges facing refugees and people seeking asylum. You will be an excellent writer and communicator, able to make a persuasive case for funding decisions. You will have a collaborative approach to grant making and value the role of networks and partnerships in achieving change. You will think systemically, recognising how funding can help shift systems, and you will be confident analysing the financial health of organisations to inform effective grant making. The successful candidate will be solution focused and committed to using their expertise in the migration field to contribute to the impact of the foundation.

Next steps
If you are interested to learn more about the position, please apply with your CV. Should your profile be successful, a consultant will be in touch to explore your experience and interest in more detail.

The Opportunity

WeSeeHope is hiring a Finance Manager to join their small, high-performing team. This part-time role offers the chance to play a key role in transforming the lives of vulnerable children and young people across East and Southern Africa. The role is starting in September so applicants need to be immediately available to start and applicants are required to be CCAB qualified accountants. 

SALARY: Circa £45,000 (pro rata, depending on experience).
REPORTS TO: Chief Executive Officer
LOCATION: London (Hybrid with 1 day per week in Moorgate, London) CONTRACT TYPE: Part-time (3 days per week), Permanent
BENEFITS INCLUDE: 25 days annual leave allowance + bank holidays (pro rata) Enhanced pay exceeding statutory minimum for maternity, paternity, adoption and shared parental leave, Pension scheme with an 3% employer contribution and a 4% employee contribution (salary sacrifice available), Life insurance
 

About WeSeeHope

WeSeeHope is a small international development organisation committed to creating sustainable change for vulnerable children in Southern and Eastern Africa. We work across three countries – Malawi, Tanzania, and Uganda – in areas where children are acutely impacted by a lack of opportunity, exploitation and isolation. Focusing primarily on education, child rights and economic empowerment, we address these issues through seven community-led programmes delivered in partnership with local NGOs and community-based organisations. Our aim is that vulnerable children have the skills to change their own futures, and that their families and communities are able to support them along the way.
 

About the role

As Finance Manager you will have principal responsibility for the sound financial management of the charity, including the provision of management accounts and reports, financial advice to stakeholders and budgetary support to the fundraising and projects teams. You will also have an important role to play in ensuring that the charity abides by the principles of good governance and meets its legal obligations. The main responsibilities of the role include;

• Day to day financial management
• Management accounting
• Financial accounting and audit 
• Governance
• HR support to CEO

Please download the job pack for a full list of responsibilities and the person specification.
 

Application

Valued Recruitment is working exclusively with WeSeeHope to recruit this pivotal position. We are an ethical recruitment company, intent on hiring inclusively and transparently.

To apply, we welcome a CV and a 2 page (maximum) covering letter addressing your motivation for applying and your experience that is relevant to the role.

Accessibility is incredibly important to us at Valued Recruitment and at WeSeeHope. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

CLOSING DATE: Monday 15th September
FIRST VIRTUAL INTERVIEWS: 17th & 18th September
SECOND VIRTUAL OR F2F INTERVIEWS: w/c 22nd September
START DATE: 29th September

Thank you for your interest in this opportunity.

You will have the overall responsibility for delivering timely data analysis insight of the ASF financial performance against prior years and budget/reforecasts, providing recommendations to facilitate improvements. Working closely and collaboratively with the financial accountant and the wider finance team.

This is a hands on role and some of your key responsibilities will be:

· Carrying out monthly trends / variance analysis covering the P&L, balance sheets and funds flow.

·       Lead the budget and 3-year planning process working closely with the senior management team.

· Provide a quarterly forecast, reviewing salesforce data with the senior management and finance teams.

· Proactively meet with and support the COO, Head Office and Centre managers to discuss actions following regular salesforce data analysis to maximise sales opportunities whilst reviewing staffing levels and costs.

· Prepare meaningful reports for the senior management meetings and for board/Trustees’ meetings for the CEO. 

· Work with the CEO and management team on scenario planning and cash flow forecasting.

· Assist with financial modelling and due dilligence of new activities and ventures.

Harris Hill is delighted to be working with The Borrow Foundation to recruit its new Director of Finance and Operations (DFO).

The DFO will be the principal employee of the charity and will:
• Work closely with the Board, providing essential support to the trustees in the furtherance of the charity’s objects whilst fulfilling its legal, governance and financial obligations.
• Develop, strengthen and lead a small team that is responsible for the day-to-day operations of the charity and its subsidiary company, and oversee the implementation of the policies, strategies, and decisions of the Board
• Build strong and effective relationships with the charity’s stakeholders, internal and external

The Borrow Foundation’s mission is to promote the improvement of oral health primarily in children through the prevention of oral diseases. The charity’s focus is on population oral health and the need to reduce inequalities within and between countries.

It provides grants to leading health agencies, government bodies, academic institutes, dental associations, and charities. These are being applied in many parts of the world to help improve oral health, primarily in children, through the prevention of oral diseases.

Job title                          Director of Finance and Operations
Hours                             3 – 5 days per week (negotiable)
Salary                             £85,000 - £95,000 p.a. FTE
Employment term         Permanent
Location                        Waterlooville, Hampshire with hybrid working options
Benefits                        25 days annual leave plus bank holidays; 7% employer pension contributions; private health insurance

How to apply:
Please review the recruitment pack for further information about The Borrow Foundation, the DFO position and for details on how to apply

Closing date for applications: 9am, Friday 12th September

Both The Borrow Foundation and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are the voice of cycling in Oxford.  We support more people to cycle in Oxford, more often and more safely

We are seeking an experienced, self-motivated locally based individual to take forward our strategy.   This person will lead the work of the Cyclox infrastructure; increase Cyclox membership, ensure we are compliant and work closely with our Campaigns Lead  which will include research, input into campaigns, fundraising applications and perform other administrative functions.   We are looking for someone who is very flexible and can work work with a wide range of stakeholders.  Ideally we would prefer one person but please indicate if you would prefer to do this as a job share. 

We aim to have the job filled as soon as possible.  Applications close at 5pm on Monday 15th September, with interviews taking place in early October.   

About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.

Deadline: Sunday, 28th September 2025
Interviews: The first round of interviews will be held online on Wednesday, 15th October, and the second round will happen in person, with the location dependent on the applicant's address.
Start date: Ideally Monday 24th November 2025

Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
• Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
• Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
• Support programme staff to develop local partnerships, through businesses and public sector links.
• Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:
The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
• Ability to manage a varied workload and work on your own initiative.
• Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
• Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
• Able to demonstrate resilience when challenges arise.
• Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
• Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
• Is able to collaborate effectively with team members and external stakeholders.
• Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
• Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
• Experience in corporate (or other) fundraising.
• Experience in a sales-based role.
• Experience in using databases.
• Evidence of an interest in education and/or the third sector.

This role can be based in any of our UK offices.

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

The Resilient Futures Fund is a brand-new catalytic financing initiative that blends philanthropy with impact investment to build climate resilience in vulnerable communities across the Global South. We mobilise capital to support climate-smart enterprises that create jobs, empower women, and strengthen local economies against the shocks of climate change. By recycling donations as affordable loans, The Resilient Futures Fund transforms charitable giving into a sustainable engine for long-term impact.

Managed in partnership with leading impact funds, and backed by Christian Aid, The Resilient Futures Fund delivers measurable social, environmental, and economic returns, turning generosity into lasting resilience.

Christian Aid:

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches, and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high-performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

This is a unique opportunity to play a leading role in an ambitious and values-driven climate finance initiative. The Resilient Futures Fund, a new subsidiary of Christian Aid, is pioneering a bold approach to climate philanthropy, one that blends donor giving with impact investment to unlock long-term, scalable solutions for vulnerable communities.

As Senior New Business Development Officer, you will lead the development and implementation of The Resilient Futures Fund's philanthropic fundraising strategy, working closely with the Head of Fund and colleagues across Christian Aid. Your focus will be on identifying, cultivating, and stewarding a portfolio of high-value donors, ranging from individuals to philanthropic foundations and corporate partners, who are motivated not only by charitable impact, but by the opportunity to contribute to systemic, sustainable change.

This role requires a strong strategic mindset and a deep understanding of the evolving philanthropic landscape, particularly the intersection of traditional giving with social investment, climate finance, and venture philanthropy. You will develop compelling propositions that speak to donors' desire for measurable impact, oversee donor journeys across multiple channels, and support collaborative partnership models, including co-financing and joint ventures, to grow The Resilient Futures Fund's reach and influence.

You'll also work to embed The Resilient Futures Fund into wider Christian Aid fundraising activity, building strong internal relationships and ensuring coherence across donor messaging, reporting, and engagement. This is an opportunity to help shape a next-generation funding model that reimagines what climate philanthropy can achieve.

About you

You are an experienced and strategic fundraiser with a passion for innovation and impact. You have a proven track record of securing significant philanthropic income, particularly from major donors, trusts, and foundations, and you understand how to translate complex programme goals into compelling cases for support that resonate with diverse funders.

You are intellectually curious and comfortable working at the intersection of philanthropy and social investment. You understand the motivations of donors who are looking for more than transactional giving, those seeking scalable, systemic, and lasting change. Whether it's a six-figure major gift or a multi-year partnership, you know how to craft tailored stewardship journeys that inspire trust and long-term commitment.

You bring strong project management skills and can balance big-picture strategy with day-to-day delivery. You are data-informed, impact-driven, and understand how to use evidence and insight to adapt and improve fundraising performance.

You thrive in collaborative environments, building strong relationships with internal teams and external stakeholders alike. You are excited by the opportunity to contribute to a pioneering climate initiative that sits at the forefront of philanthropic and investment innovation, one that reflects your values and desire to create meaningful, measurable change in the world.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.

For Salary details for this role, please refer to the Salary band by location. This role is advertised as D-High.

This role will manage the delivery of our legacy marketing strategy across our priority markets reporting into the Global Legacy Director, and working closely with the Legacy Officers, the Direct Marketing and Digital Teams. Reporting and analyzing results to inform future learnings and strategies to drive awareness and consideration of legacy giving to IFAW.

Role and Responsibilities

The Legacy Marketing Specialist will have a global role, managing the marketing in each of our priority countries, Canada, US, UK, France, Germany, Netherlands and Australia.

• Lead the planning, execution, and evaluation of all legacy campaigns across stewardship and acquisition including multi channel activity including digital, print, and events. Ensuring high-quality delivery and maximum impact.
• Work closely with and collaborate with internal teams including Direct Marketing, Design, Production and Digital as well as external agencies to develop compelling content and messaging aligned with the organisation’s brand and communication strategies.
• Monitor and report on campaign performance, analysing results and recommending new channels or strategies to grow legacy donor acquisition and retention.
• Manage the expenditure and across all legacy marketing activity and working closely with the Production team ensure cost-effective campaign delivery and adherence to financial processes.
• Deputise for the Global Legacy Director as needed and contribute to cross-team initiatives to support integrated fundraising goals.

Qualifications and Education Requirements

• Proven experience in UK charity of legacy marketing or fundraising across acquisition and stewardship.
• Strong project management skills, including planning, execution, and evaluation of multi-channel marketing activities across traditional and digital platforms.
• Demonstrable ability to collaborate with internal teams and external agencies, providing clear briefs and constructive feedback to deliver impactful campaigns.
• Exceptional communication skills, both written and verbal, with the ability to create compelling content and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, measure campaign performance, and identify opportunities for innovation and improvement.

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people.  We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

Hiring range is 39,000-47,000 GBP per year

Closing date for receipt of applications:  30 September 2025

To apply, please submit CV and letter of interest at Legacy Marketing Specialist | Opportunities

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. 

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities 

Oversee Salesforce System: maintenance, administration, prioritisation and training  

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).  

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. 

• Maintain comprehensive documentation of Salesforce configurations and process. 

• Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.  

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.   

• Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.  

• Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.  

• Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.  

Form Assembly Management 

• Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. 

• Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.

Dashboard and Reporting Management  

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports

• Grants - tracker and applications analysis,

• Impact – dashboards and project reports

• Best Practice Metrics – support and create best practice reports 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will also be able to: 

• Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.

Support the Data Protection Officer in data protection matters. 

The successful candidate for this role will need to demonstrate: 

• Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. 

• Proficiency in Salesforce Lightning Experience.  

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets. 

• Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. 

• Understanding of a Microsoft 365 environment 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment. 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

• Hours: Full time (flexible hours negotiable). 

• Start date: As soon as possible 

• Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). 

• Line manager: Finance Director 

Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator 

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

• To apply send your CV and a short cover letter by September 11th 

Grade: 0 - Director

Salary: £87,720

Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.

Responsible to: CEO

Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships

Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)

ROLE PURPOSE:

The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.

You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.

You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.

This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.

You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.

You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.

WHO ARE WE LOOKING FOR?

We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.

Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.

The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.

As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.

The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.

This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

As part of the Executive Team:

• Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
• Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
• Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
• Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
• Deputise for the CEO as required.
• Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.

As Director of Fundraising & Communications:

• Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
• Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
• Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
• Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
• Embed a culture of data and insight driven decision making, innovation and collaboration.
• Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
• Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
• Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
• Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
• Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
• Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
• Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
• Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.

As a senior team leader and people manager at ShelterBox

• Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
• Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
• Champion equality, diversity and inclusion within the organisation.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Be part of something bold. Be part of 224.

Youth Moves has been supporting young people in South Bristol since 2005 giving them safe spaces, a voice, and the confidence to thrive. From open-access sessions and targeted mentoring to school partnerships and community projects, we help young people feel safe, be themselves, have fun, and build brighter futures.

Now, we’re taking it further. We’re transitioning to 224 Youth Zone, which will offer thousands of young people somewhere safe to go, something positive to do, and someone they can trust. With 224, we’ll grow our reach from 850 to over 4,000 members creating bigger opportunities, stronger communities, and lasting change.

Behind every great frontline service is a brilliant operational engine  and that’s where you come in.

From HR and health & safety to facilities, catering, volunteering and reception, you’ll oversee critical day-to-day operations while managing a dedicated team of managers and coordinators. You’ll work closely with our external HR partner and internal systems lead to streamline processes, enhance efficiency, and ensure we’re operating at the highest standards.

As a key member of our Senior Leadership Team, you’ll help shape organisational strategy and culture, playing a pivotal role in building a workplace where our people  and young people  can thrive.

What you'll bring:

· Significant experience in operations or business management, ideally within a youth, charity, or public sector setting

· Confident and compassionate leadership, with a track record of managing teams and cross-functional work

· A strategic, proactive approach to systems, problem-solving, and operational improvement

· Experience managing HR processes and working with external service providers

· A strong commitment to inclusion, safety, and excellence in every aspect of your work

Why join us?

At 224, this isn’t just another operations role,  it’s an opportunity to help build something from the ground up. You’ll play a central part in creating a safe, welcoming, and high-performing environment where young people are inspired to reach their potential.

If you're passionate about purpose-led work, thrive in dynamic settings, and want to make a meaningful difference in South Bristol, we want to hear from you.

Apply now and help build the foundations for a brighter future.