Support officer jobs
Legacy Officer
Permanent
Full time (34.5 hours)
Hybrid between home and our London Office minimum office attendance once a month
Salary range £31,000 - £34,000 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
We are currently seeking an experienced Legacy professional with a good understanding of charity legacy administration, to assist Macmillan in receiving its rightful entitlements from gifts in supporters' wills in a timely manner, by collaborating with executors and other charities to maximize the value of each gift whilst also aiming to enhance the charity's reputation.
The postholder will manage pecuniary and lower-risk residuary gifts, ensuring executors, family, and friends have a positive experience with Macmillan as a beneficiary. Responsibilities include accurately recording data, creating valuations per the Charity Commission’s SORP 2019 and Macmillan’s Legacy Income Recognition Policy, and assessing any conditions on gift usage. Communication with executors and co-beneficiaries will occur via letters, emails, and phone calls. Additionally, you will gather stories to promote legacy giving and adhere to all data protection laws.
About you
We’re looking for someone with the following skills and experience:
- Understanding of Charity Legacy Administration and/or Estate Administration within private practice and/or have done electives in Probate as part of a law degree or Graduate Diploma in Law.
- Written and verbal communication skills including a confident and welcoming telephone manner.
- Relationship building skills.
- Knowledge of data protection law.
- Technology Skills, including working knowledge of the Microsoft Office suite.
About our benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 23rd October 2025
Interviews: w/c 3rd November 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
We are looking for a National Press Officer to manage and develop PCS's media profile.
Salary and Location
- Band 4, London, Spine points 27-23
- Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- PCS Clapham
Successful candidates for the post of National Press Officer will be able to demonstrate:
- Experience of working with the media as a press officer or journalist
- Planning successful strategic media campaigns
- Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
- Articulate and persuasive writing skills suited to a variety of diverse audiences
- An understanding of the trade union movement
The main duties of the National Press Officer role include:
- Being first point of contact representing PCS in the media, through press releases, stories and quotes
- Planning and implementing campaigns and media strategies
- Supporting and developing PCS representatives to gain positive media coverage
The ability to organise your own work, identify and set priorities and work to tight deadlines are all essential requirements for a successful National Press Officer. As well as excellent communication skills, the National Press Officer will have an interest in and understanding of trade unions and the issues facing PCS's members.
Closing date: at 12 midday on Monday 3 November 2025
Interviews will be held by Zoom: Thursday 20 November 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: NATIONAL PRESS OFFICER
Ref: 0725
Grade: Band 4, London
Salary:
London Spine points 27-23
London Starting salary £51,759 p.a. rising to £58,877 p.a.
Location: PCS Clapham
Purpose of the job:
To promote PCS in the media and maximise media coverage of PCS campaigns.
Responsible to: National Officer - National Bargaining & Policy Unit
Responsible for: n/a
Contacts
External:
Media, employers, other trade unions and related bodies, campaigning and community bodies, political parties and elected representatives.
Internal:
PCS lay reps and staff including other HQ Departments, Regional Offices and Senior Managers.
Main duties and responsibilities
1. Representing PCS in the media
- Be first point of contact and respond promptly to enquiries from the press and media on PCS issues and stories, including the provision of out of hours cover
- Establish and develop good working contacts with the press and media
- Generate media and press interest in PCS and campaigns
- Draft press releases, quotes and articles/blogs
- Ensure all media opportunities, including television, radio, digital and social media are exploited effectively
- Monitor media coverage, producing relevant reports on the analytics
2. Campaigning, media strategies and implementation
- Help plan and implement campaign strategies, ensuring the most effective use of print, digital, social and broadcast media outlets
- Arrange press conferences and journalist briefings
3. Supporting and developing lay activists
- Support PCS representatives in producing local press releases
- Provide support, training and guidance to PCSs full-time officers in drafting press releases, liaising with the press and lay activists
- Assist in providing training for PCS staff and activists on all aspects of dealing with the media
4. Team Working
- Proactively promote team working
- Participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: NATIONAL PRESS OFFICER
Ref: 0725
Date: October 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Experience of working with the media as a press officer or journalist
- Experience of planning strategic media campaigns
- Experience of preparing reports on media coverage analytics
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
- Commitment to staff development
KNOWLEDGE
- Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
- Excellent press and media contacts
- Impact and use of Digital and IT applications in a trade union
- Understanding of the political processes in the UK and the role and work of trade unions
SKILLS
- Excellent writing skills and the ability to write good press releases and articles
- Good communication and persuasive skills, both oral and written, for a variety of audiences
- Ability to work under pressure and to tight deadlines
- Use of social media as part of media relations
- Ability to deliver training for PCS staff and activists on all aspects of dealing with the media
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Senior Fundraising Officer
Salary: £33,828
Location: Hybrid – minimum 1 day per week in the office (Letchworth Garden City)
Full time (35 hours a week)
Permanent
Flexible working considered
Are you a people person with a can-do attitude? Do you have experience in community or events fundraising and looking for the next step in your career? We may have the perfect role for you!
Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy inspiring others to support our cause. Ideally you will have a strong background in community or events fundraising, or a related fundraising role.
Our charity
The MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we’re here for every MS. Every day.
The role
This is an exciting new role within the Events and Community Fundraising Team, where you will lead the development and delivery of a variety of fundraising events and initiatives. You will work with the team to ensure we are offering a wide mix of fundraising opportunities and exceptional stewardship, to attract, motivate and retain supporters. You will bring all your experience and enthusiasm to proactively identify opportunities for fundraising growth, ensuring we can have an even greater impact for people with MS.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 28 October 2025
First Interviews: 6 November 2025 (via Microsoft Teams)
Second interviews: 14 November 2025 (in person at our Letchworth office)
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
With a new CEO and an ambitious and inspiring new strategy being developed, Smart Works are looking for a skilled and analytical Director of Finance to drive organisational financial strategy at a time of significant change and growth.
The Director of Finance will act as a trusted advisor to the CEO, and provide financial reporting for the board, working closely with the Treasurer. As part of the SLT, the post holder will be responsible for the financial management and strategic financial planning for our London centres and Group staff, as well as supporting our 12 centres nationally, operating within a federated structure. In addition, the post holder will provide wider leadership as part of a multi-disciplinary team to drive positive outcomes for our clients.
For full details, please see the attached job pack, and submit your application via our online portal by 12 noon on Friday 31st October.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




We're looking for a passionate and dynamic Grants Officer to join our Fundraising Team. You will help the Grants Manager and Head of Fundraising and Development secure vital income from a growing number of Trusts and Foundations. You will need to be a confident in writing compelling funding applications and have excellent attention to detail. This is an exciting opportunity to contribute directly to life-changing work, develop your fundraising career, and be part of a supportive, inclusive team that's determined to make a difference.
- Permanent, full-time role in the Fundraising Team
- Salary: £31,200-£34,736
- Deadline to apply: 9am Wednesday 5th November
The client requests no contact from agencies or media sales.
Actors’ Trust supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.
It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, and our recent repositioning has seen us take a step towards this. You would play a key part in helping us achieve our ambitions.
This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.
We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.
This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.
The application deadline is 8.59am on Monday 27th October. Interviews will be held on Wednesday 5th November at our offices in Adam Street, London, WC2N 6AD.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Gingerbread Family Support as we grow our residential and outreach services and progress a new supported accommodation development. Lead month-end and SORP accounts, build a simple compliance calendar, and turn KPIs and risk into clear Board insight.
The ideal candidate will be proactive in their approach, qualified (or equivalent experience) in charity finance. Plain-English communicator who gets things done on time.
You will need:
· Accountancy qualification (ACA/ACCA/CIMA/CIPFA) or equivalent senior experience in charity finance.
· A strong track record delivering management and statutory accounts, budgets, forecasts and audits in a charity environment.
· Confidence with payroll, Gift Aid and VAT; skilled in Excel and modern finance systems
· Line-manage and support a capable Finance Assistant; work closely with our Head of Services, HR Officer and Maintenance Lead
· Evidence you’ve designed and run a whole-organisation compliance/assurance approach (calendars, owners, evidence, escalation) with on-time returns.
· Experience coordinating KPI dashboards and risk registers that drive action, not paperwork.
· Clear, plain-English communication with non-finance colleagues and Trustees; a calm, organised style; and a focus on getting the basics right on time, every time.
Hours: 37 Hours per week
Flexible working considered
Closing Date for Applications: midnight on Monday 6th November 2025
Gingerbread Family Support is committed to the safeguarding of children and vulnerable people.
All posts are subject to Enhanced DBS.
To prevent homelessness by providing stable and secure accommodation for vulnerable families, lone parent families and single & pregnant women

The client requests no contact from agencies or media sales.
About Cardiomyopathy UK
Cardiomyopathy UK is the only UK charity dedicated to supporting people affected by cardiomyopathy – a disease of the heart muscle. We provide vital information, support services, and campaign for improved diagnosis and care. As we grow our reach and impact, we are expanding our fundraising and marketing capacity to secure sustainable income, diversify our supporter base, and build greater public awareness of cardiomyopathy.
The Role
We are seeking an ambitious and strategic Head of Fundraising and Marketing to lead the development and delivery of our fundraising and marketing strategy. Reporting to the CEO, the postholder will have overall responsibility for driving income growth, diversifying funding streams, and strengthening our brand and reach.
This role will manage a small team, responsible for individual giving, community and events fundraising, grant, legacy and trust income, and marketing. They will provide inspiring leadership, ensuring the team delivers sustainable income growth, meaningful supporter experiences, and increased awareness of Cardiomyopathy UK’s work.
Key Responsibilities
1. Strategic Leadership and Alignment
- Develop and deliver a fundraising and marketing strategy aligned with Cardiomyopathy UK’s mission and growth targets.
- Ensure fundraising activities reflect our values and strengthen our reputation for independence and integrity.
- Provide clear leadership to a team of five, setting objectives, monitoring performance, and supporting professional development.
- Act as a senior leader, contributing to organisational strategy and Board reporting.
2. Income Mix and Diversification
- Lead a balanced and diverse portfolio of income streams across individual giving, community fundraising, trusts and foundations, legacies, major donors, campaigns and events.
- Set clear targets and KPIs across each stream, with robust financial planning, forecasting, and monitoring.
3. Trusts, Foundations and Grants
- Identify priority funders and manage a strong pipeline of applications.
- Lead on developing compelling cases for support, securing new funding, and stewarding long-term relationships.
4. Individual Giving and Supporter Journeys
- Grow regular giving, one-off donations, and legacy pledges through tailored and innovative supporter experiences.
- Develop and optimise donor journeys to improve engagement, retention, and lifetime value.
5. Community and Events Fundraising
- Expand grassroots fundraising and challenge events, including the London Marathon, Berlin Marathon, and flagship CMUK events.
- Innovate supporter-led events and activities to broaden reach and participation.
6. Major Donors and High-Value Giving
- Build and maintain relationships with philanthropists and high-net-worth individuals.
- Develop a programme to secure transformational gifts and long-term strategic support.
7. Marketing, Brand and Awareness
- Lead brand and marketing activity to raise the profile of cardiomyopathy and Cardiomyopathy UK.
- Drive impactful digital marketing campaigns across web, email, paid and organic social, and digital partnerships.
· Lead creative storytelling and content marketing to grow brand awareness and build a strong online community.
· Innovate supporter journeys using data-driven insights, automation, and personalised communications.
· Ensure brand consistency across all platforms and campaigns.
8. Monitoring, Evaluation and Sustainability
- Ensure all fundraising and marketing activity is ethical, sustainable, and compliant with regulatory standards.
- Lead on impact reporting and evaluation, demonstrating how income supports patients and families.
- Report regularly to the CEO and Board on progress, risks, and opportunities.
Person Specification
Essential:
- Significant experience in senior fundraising leadership, with proven success across multiple income streams.
- Strong knowledge of marketing, brand development, and digital engagement.
- Demonstrable ability to deliver income growth and diversify funding.
- Proven leadership experience managing multi-disciplinary teams.
- Track record of building strategic relationships with donors, funders, and partners.
- Strong financial and strategic planning skills, including KPIs and reporting.
- Excellent communication, influencing, and presentation skills.
- Commitment to the mission and values of Cardiomyopathy UK.
Desirable:
- Knowledge of pharmaceutical and healthcare sector fundraising.
- Experience with partnerships, ambassadors, or brand collaborations.
- Previous experience within the charity and/or health sector.
Please forward a copy of your CV and covering letter (max 2 pages)
The client requests no contact from agencies or media sales.
Salary: £45,981
Contract: Full-time, permanent
Location: Turn2us London Hub (Farringdon) & homeworking
As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.
Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors.
You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.
The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.
The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.
If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 29th October 2025 at 23:59pm.
Interview date: 11th November 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.
We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.
This post will provide high-quality support to the overall operations of the organisation and the team, to ensure the smooth running of the main sites and enable YAA to meet and deliver on its core objectives and obligations.
The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.
General Requirements
- To support the delivery of Youth Action Alliance
- To ensure a friendly, professional and informative service to all visitors and stakeholders
- To maintain a diary and manage all incoming calls and all correspondence
- To maintain a good working relationship across all YAA teams, external stakeholders and suppliers, ensuring queries are dealt with promptly
- To attend and support meetings including minuting (including evening, weekend and events as/when required)
- To collate and maintain all documentation relating to the business
- To act as a point of contact for all Board of Trustees, staff, participants and stakeholders
- To manage office maintenance, including ordering equipment, stationery and products needed for the day-to-day running of YAA
- To be the appointed Fire Marshall and First Aid Officer on site
- To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and Safety Policy.
- To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy, including the filing system and database of the shared drive and in-house hard copies
- To coordinate inductions for new starters, ensure DBS checks and training records are kept up to date.
- To maintain risk assessment and action logs for the organisation
- To ensure the main office is kept clean, tidy and presentable
- To manage memberships, contracts/SLAs, facilitators and referrals of YAA
- To support the CEO and team manager directly with administrative duties
- To add participants, staff and registers of all projects to in-house software and produce reports as/when required
- To process organisational income and expenditure and maintain financial records, including preparing accounts against budgets for the Board of Trustees
- To collate reports and data that support evidence building to demonstrate the wider organisational impact
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with those in this document. This job description does not form part of the contract of employment
Person Specification
Essential
- Relevant qualification (college-level or equivalent)
- Strong organisational and administrative skills
- Experience developing and maintaining administrative systems
- Confident working independently and as part of a team
- Database management experience, or willingness to learn
- Excellent IT skills, including Microsoft Office (particularly Excel)
- Strong literacy and numeracy, with clear written and verbal communication
- Excellent time management and ability to meet deadlines
- High attention to detail and accuracy
- Positive, solutions-focused approach with a can-do attitude
- Ability to manage complex workloads calmly and efficiently
- Good interpersonal skills, with experience engaging diverse groups (including young people)
- Flexible, proactive, and supportive within a small team
- Passionate about supporting children and young people, with a commitment to diversity and inclusion
Desirable
- Training in accounting or finance software
- Recognised accounting qualification (or working towards)
- Experience in a youth organisation
- Knowledge of the charity sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Turning Tides is a charity that supports people experiencing homelessness in West Sussex. While our central office is in Worthing, our work spans the county – from East Grinstead to Littlehampton and across areas in between. With over 20 accommodation projects, community hubs and outreach teams, we offer local single adults tailored support to move towards a more stable future. We strongly believe in addressing the root causes for homelessness, so our specialist teams support in areas such as mental health, substance misuse, tenancy sustainment, IT skills, employment guidance and much more.
The Fundraising team is small but mighty. We shape and support the raising of funds for Turning Tides, by inspiring compassion for people facing homelessness and aim to engage supporters through powerful storytelling. From supporting and creating fundraising events, engaging with community groups, corporate clients and providing 1:1 stewardship with donors we aim to spread the word of our mission to the wider community, inspiring people to take action in support of those who are impacted by homelessness. This is an exciting time in the Fundraising team as we embark on a review of how we make our supporters and journey one that they value and a part of the work we undertake.
About the role
The Fundraising Officer will work closely with the Fundraising Manager on a wide range of tasks, ensuring our messages reach the right people in the right way. This could include giving talks at local community groups such as schools and churches, delivering fundraising, stewardship of fundraisers and donors. This role will include weekend and evening work to support our fundraising events.
PUTTING CLIENTS AND LOCAL COMMUNITY AT THE HEART OF OUR MISSION TO END HOMELESSNESS



The client requests no contact from agencies or media sales.
About Trade
Trade Sexual Health (Trade for short) is a small health and wellbeing charity based in Leicester. We currently have eight staff and more than 40 volunteers.
Trade began as a grassroots gay community response to HIV in Leicester in the late 1980s. Throughout the 1990s, Trade worked creatively to spread information about sexual health and HIV prevention to gay, bisexual, and other men who have sex with men in the city (GBMSM).
Trade has been a registered charity since 2000. Over the last 25 years, our core work has focused on improving the sexual health of gay and bisexual men across Leicester, Leicestershire, and Rutland. We have always taken a holistic approach to understanding and addressing the range of issues that might impact gay and bisexual men’s ability to look after their sexual health. As a result, we started a counselling service – Approach Counselling – to support community members in improving their mental wellbeing.
We now draw on this experience to tackle wider health inequalities related to sexual health and HIV, and to provide peer support for anyone living with HIV in the areas where we work. For a small charity, Trade has always ‘punched above its weight’ and we have a national profile for the innovative sexual health work we do.
We currently hold contracts to deliver sexual health promotion and HIV prevention outreach in Leicester, Leicestershire, and Rutland to LGBTQ+ people, asylum seekers, and a range of racialised communities that experience significant inequalities in relation to their sexual health.
We have a history of providing peer support to people living with HIV, and this is now becoming a growing strand of our work. This post is central to the delivery of HIV Peer Support in Leicester, Leicestershire, and Rutland (and builds on our experience of delivering similar services in Northamptonshire).
Role Purpose
The primary purpose of this role is to deliver first-line peer support to people living with HIV, of all genders and backgrounds, in Leicestershire. The postholder will be based at the Trade offices in central Leicester and will work closely with clinical staff at the Jarvis Clinic at Leicester Royal Infirmary. They will ensure that people who have been recently diagnosed, are struggling with their diagnosis, or are re-engaging with HIV care feel supported and have the information they need to live well and thrive with HIV.
Key Responsibilities
- Work as part of a multi-disciplinary team (MDT), bringing personal knowledge and experience to the role.
- Collaborate with a small group of volunteer peer mentors to support people living with HIV.
- Assist in recruiting new volunteers and ensure patients needing ongoing peer mentoring are matched with suitable mentors.
- Support individuals in developing self-management strategies, addressing stigma, reducing social isolation, and improving wellbeing.
- Develop a catalogue of services, groups, and support options for signposting.
- Encourage engagement with HIV treatment and care, improving ART adherence and promoting viral suppression.
Job Activities
- Triage new patients to identify specific support needs.
- Coordinate appointments between mentors and mentees.
- Refer or signpost individuals to specialist services (e.g. mental health, housing, benefits, immigration).
- Support the British HIV Association Standards of Care and National Standards in HIV Peer Support.
- Contribute to innovative approaches to peer support delivery.
- Maintain accurate, confidential, and secure records.
- Assist in compiling quarterly monitoring reports for Leicester Public Health.
- Represent Trade professionally at forums and meetings.
- Develop and maintain professional relationships with partners.
Accountability
- Reports to the Chief Executive Officer.
- Receives peer staff supervision for project-specific needs.
- Accountable to the Trade Board of Trustees.
General Competencies and Conditions
- Competent in using software for word processing, data management (e.g. Excel), and social media.
- Able to work across various venues in Leicester and Leicestershire.
- Full driving licence preferred but not essential.
- Capable of independent decision-making and appropriate signposting.
- Maintains professional boundaries and handles client distress sensitively.
Working Conditions
- Primarily based at Trade offices, with regular visits to the HIV clinic.
- Expected to attend team meetings, training days, and key events (e.g. World AIDS Day, National HIV Testing Week).
- Shares domestic tasks with staff and volunteers.
- Undertakes other duties as reasonably required by the Board of Trustees.
Disclosure and Barring Service (DBS)
Enhanced DBS disclosure will be requested upon appointment.
Person Specification
Genuine Occupational Requirement:
The postholder must be living with HIV (as defined by the Equality Act 2010).
Experience
- Lived experience of HIV and understanding of its impact – Essential
- Experience supporting vulnerable or marginalised communities – Desirable
- Experience working collaboratively with NHS services, charities, or support organisations – Essential
Skills
- Effective communication with diverse individuals and organisations – Essential
- Ability to work independently and use initiative – Essential
- Mentorship skills to support and motivate others – Desirable
- Strong organisational and time management skills – Essential
- Ability to deliver and develop a peer mentoring scheme – Essential
Knowledge and Understanding
- Knowledge of HIV and the support needs of people living with HIV – Essential
- Understanding of peer support benefits for long-term health conditions – Essential
- Familiarity with safeguarding policies and practices – Desirable
- Awareness of the benefits and challenges of volunteering – Essential
Personal Attributes
- Commitment to personal development – Essential
- Alignment with Trade’s mission, vision, and values – Essential
- Commitment to equality, diversity, and inclusion – Essential
- Supportive of team and volunteer development – Essential
We will shortlist for interview week commencing 3rd November, all candidates will recieve a response at this time.
We plan to hold interviews the week commencing 10th November
Trade provides high quality, health and wellbeing services to the LGBTQ+ community and people living with HIV (PLHIV)


The client requests no contact from agencies or media sales.
Join Evolve Music as our next Executive Director — and lead a creative, purpose-driven charity using music to change lives across the South West.
We’re looking for an inspiring, strategic and compassionate leader to guide Evolve into its next exciting chapter.
Since 2017, Evolve Music has grown into one of the South West’s leading community music organisations, working in partnership with health, education and cultural organisations to deliver inclusive, creative and high-impact programmes. From Sound Lab for neurodivergent young people to Dads Rock for fathers and male caregivers, our work reaches thousands each year, using music as a catalyst for wellbeing, confidence and connection.
As Executive Director, you’ll shape our strategic vision, lead fundraising and partnership development, and nurture a talented and passionate team. If you believe in the power of music to transform lives, we’d love to hear from you.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Internal Communications Officer to work as part of our Head of Internal Communications Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The objectives of the Campaigns and Communications team are to increase the public profile of Rethink Mental Illness, mobilise public and parliamentary support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charity.
How you will make a difference
No matter how bad things are, we can help people severely affected by mental illness to improve their lives. We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support tens of thousands of people through our groups, services and advice and information. And we train employees, employers and members of the public on how best to support someone affected by mental illness. All of this work guides our campaigning for the rights of people living with mental illness and their carers.
Over 850 dedicated people work for Rethink Mental Illness, across our operations directorate, external affairs and our corporate services. Working from offices, services and homes across England all colleagues are central to our mission. Our small internal communications team plays a critical role in ensuring that all colleagues are aware of, brought into and engaged in contributing to the values and direction of the charity. Influencing skills and the ability to promote great internal communications practice across the charity form an essential part of this role.
In-Person interviews will be taking place Thursday 6th and Friday 7th November.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Volunteer officer – North Middlesex Hospital
Salary £30,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days
Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.
Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.
The role
The volunteer officer will report to the volunteer manager.
The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.
The objectives of the post are:
· To support the day-to-day smooth running of the service
· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries
· To deliver new projects to assist in the delivery of the service
· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.
· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.
The team
Volunteer team
- The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
- The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Person Specification
Qualifications
- CSE/GCSE in maths and English or equivalent.
Experience - essential
- Demonstrated experience in coordinating activities or projects involving multiple stakeholders
- Strong interpersonal skills to work collaboratively across diverse teams
- Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
- Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 27 October 2025, 12 noon.
Interview date: Monday 10 November 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.