Support Service Coordinator Jobs in Greater London
Job title: Programme Administrator
Term: One-year fixed term with option to extend
Salary: £29,120 per annum plus generous benefits
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: Noon, Monday 17 June
Interviews: w/c 1 July
NHS Providers' Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a programme administrator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
The role postholder will provide administrative support to the Race equality and Health inequalities programmes. In particular to provide administrative and logistical support for the production, planning and delivery of programme events, including webinars, peer learning forums and other learning events, including the collation and dissemination of follow up resources, support our marketing and communications activities with internal and external stakeholders to maximise engagement in programme activities and outputs and help capture member intelligence and good practice to contribute to the development of future publications and resources for members.
The Race Equality programme aims to support boards to effectively identify and challenge structural race inequality as a core part of the board’s business. Our health inequalities programme has been designed to help our members to make sense of health inequalities and embed it as part of 'core business'. The programmes focus on sharing research, evidence-based interventions and lived experiences through a range of events and resources for boards.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team via the details on our website.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Manager role
Due to the expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.
You will be managing and developing skills and employability programmes designed in partnership with industry. With support, from your team and colleagues, you will ensure TTF educational programmes are successfully delivered from conception to evaluation. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions.
What you will be doing
- Management of multiple projects and events
- Team management (experience of line managing direct reports)
- Use systems and administrative processes
- Building exceptional relationships with partners, teachers and volunteers
- Evaluation and reporting
To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for.
Job details
- £35,000 salary (pro-rata for part time)
- Full or part time opportunity (min 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to recieve feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
In your cover letter consider telling us your skills, experience or approach to the headings and activities we’ve outlined in ‘Key Responsibilities'. Then tell us about how you meet the person specification. We know applicants will not have 100% of the skills and experiences outlined in the person specification, so give us a clear and con
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a 6 month maternity cover role to help deliver a major project to ensure that Muscular Dystrophy UK’s support is accessible to individuals and communities that we aren’t currently reaching or engaging with; to broaden the general reach of our support by working in collaboration with relevant stakeholders and colleagues; and to recruit volunteers to support with this project.
You will support the Head of Regional Support, Outreach, and Information to identify and implement a sustainable model for broadening our reach.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
About the role:
When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.
Back Up’s award winning mentoring service is there to help. We know that peer support can have a life changing impact and our mentoring service facilitates this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals.
The mentoring service is a growing service which has ambitious aims to connect more people affected by spinal cord injury every year. The Mentoring Assistant is a key part of this growth, ensuring that the service is delivered to a high standard through undertaking administrative responsibilities such as data management, service user engagement and impact measurement.
Mentoring Assistants will be effective communicators who thrive in a fast paced working environment, working efficiently especially with regards to administrative tasks to support the team connect even more people affected by spinal cord injury
Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description[BH1] .
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a rewarding challenge?
Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Havering, so a car driver is essential.
In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances, and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.
There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.
You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.
This is a part-time role, ideally working Tuesday, Wednesday, and Thursday (including occasional early evenings).
Make a difference now and for the future.
We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous annual leave entitlement plus bank holidays
- Opportunities for hybrid working
- Benenden Health Care
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Bow Foodbank is proud to be a community solution to the problem of food insecurity in East London. Volunteers are involved in every area of foodbank life, from carrying out day-to-day tasks to supporting back office functions and governance of the Foodbank. This role is vital to make sure our volunteers have a positive experience and can contribute to our work.
You will support the Operations Manager in ensuring volunteers are equipped to come to our sessions and support the work of the foodbank. You will be responsible for managing every stage of the volunteer journey, from onboarding to providing feedback.
- · You will work with the trustees and senior team to ensure volunteers have a strong voice within the foodbank,
- · You will be the volunteer platform super user, leading volunteer administration and record keeping.
- · You will be responsible for monitoring volunteer training, ensuring that volunteers are equipped to volunteer safely and uphold the values of Bow Foodbank as we interact with members of the community.
- · You will maintain the volunteer CRM and be the main point of contact with the platform provider.
- · You will roll out and maintain the Volunteer Handbook, ensuring all volunteers have access to Bow Foodbank Policies and Procedures.
- · You will work with the Corporate and Community Manager to plan group volunteering sessions.
- · You will work with the Volunteer Wellbeing Lead to ensure volunteers have access to the same signposted services as our guests.
- · You will support volunteer communications and consultation (many of our volunteers have English as a second language).
- · You will work with the Operations Manager to set volunteer rotas.
- · Attend sessions to identify improvements that could be made to the volunteer experience.
- · Set up agreements for special volunteering projects, such as our Data Team or Period Champions.
- · Work with our ‘Social Squad’ (volunteer social team) to set up volunteer appreciation events.
- · Manage Volunteer expenses and petty cash.
- · Manage volunteer references and letters to other agencies.
Please send a covering letter of no more that two A4 typed pages that outline your experience against the person specification provided. You should include a short paragraph that explains your motivation for applying for this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Renewal Programme is a thriving community development charity that relies heavily on volunteers for the successful delivery of our varied projects. With over 100 active volunteers per year, we are looking for an experienced Volunteer Coordinator to fill a 12-month maternity cover role. This post is crucial to our mission, focusing on the development, growth, and delivery of our vital volunteer program. Your role will directly impact our community, enabling us to provide rewarding and high-quality experiences for our incredible volunteers and further our reach and positive change in Newham.
As a central figure in our varied community development work, you will lead on harnessing the power of volunteering. Your responsibilities will span across implementing effective volunteer management strategies, enhancing volunteer engagement and recognition, and fostering strong community partnerships.
You will be a dynamic individual with strong leadership and organisational skills, a passion for volunteering, and a proven track record in volunteer management. You will need to be self-motivated, capable of working both independently and as part of a team, and committed to our values of dignity, inclusion, collaboration, and empowerment.
Key Responsibilities Include:
Volunteer Program Development: Implementing strategies aligned with our goals, maintaining policies for effective management, and collaborating across departments to identify and fulfill volunteer needs.
Recruitment and Onboarding: Crafting clear volunteer roles, developing diverse recruitment strategies, and ensuring a robust onboarding process to integrate volunteers into their roles effectively.
Training and Development: Supporting training programs to equip volunteers with necessary skills, providing ongoing support, and collaborating with external organizations for additional training opportunities.
Engagement and Recognition: Developing strategies to boost volunteer motivation, organising events to foster a sense of belonging, and maintaining communication to keep volunteers informed and appreciated.
Data Management: Utilizing our database to track volunteer information and impact, ensuring data protection compliance, and generating reports to monitor program performance.
A bit about us...
For over 50 years, the Renewal Programme has been a cornerstone of the Newham community, supporting over 3,000 individuals annually. We champion those at risk and marginalised, including migrants, refugees, the homeless, and those facing barriers due to language or poverty. Our mission is stand alongside those who struggle, inspiring hope and offering opportunities for connection, growth and progress.
Why Join Us?
This role offers a unique opportunity to contribute significantly to our community, supporting a wide range of individuals and making a tangible difference in their lives. You'll join a dedicated team in a respected charity, gaining invaluable experience and playing a key role in driving our mission forward.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have this position filled as soon as an appropriate candidate is identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages.
Full details of the role are set out in the attached job description and person specification. Please note that an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
About the role:
When a person or their family member sustains a spinal cord injury it is a life changing experience. They can experience a huge drop in confidence, lose their independence and can feel isolated and that no one understands what they’re going through. Back Up was started by volunteers and our volunteers remain at the heart of everything we do, including shaping and delivering our range of services.
The Volunteer Development Assistant will be the main point of contact for volunteer enquiries and requests and will work across Back Up to understand volunteer needs in order for the volunteer team to grow and support delivery of our life changing services. They will be responsible for the administration and coordination of the annual calendar of volunteer training events ensuring that prospective volunteers feel supported and well prepared, and everything is in place for delivery of high-quality training.
Lived experience is an advantage; but most important is you sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description[BH1] .
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for:
Are you a professional in the education/ youth sector? Are you passionate about improving the experiences of Black/Mixed Black children in school settings? Join Black Thrive Lambeth as a Community Connector! We're looking for friendly individuals who care about the outcomes of young people to deliver consultations sessions with primary school children, parents and school staff.
More about this role:
We need professionals with a background in education, youth work, and practical experience working with families to join our team of Community Connectors. You will work with the school community to improve the mental health and wellbeing support available. Working with parents, staff, and children, you will be able to identify the challenges faced by the community, using your links to local services and offers to ensure timely and appropriate support. Through your engagement with the school community, you will feed into a network of connectors, sharing important learnings & good practice.
Recruitment for this role is ongoing with phone interviews starting from Weds 14th May 2024.
Find out more via the atttachment
The client requests no contact from agencies or media sales.
Position: UK Fisheries Transparency Advocacy Officer & Coordinator
Employer: Environmental Justice Foundation
Based: London – EJF has hybrid working (3 days in the office)
Contract: Full-time
Salary range: £40,000-48,000 per year (dependent upon experience)
Position overview
This is an exciting opportunity to work with leading UK NGOs dedicated to protecting, conserving, and restoring our ocean. The Environmental Justice Foundation (EJF) will be working with Client Earth and Open Seas to promote UK leadership in improving domestic and international fisheries transparency and governance to end illegal, unreported and unregulated (IUU) fishing and related abuses.
This is a new coalition which pools the expertise of three leading NGOs in the marine space to improve the UK’s anti-IUU fishing systems and policies and to promote UK leadership on ocean governance and fisheries transparency across the world, such as through its spearheading of the IUU Fishing Action Alliance. We are intent on driving positive policy change at a UK-wide level towards sustainable and legal fishing, prioritising increased transparency in the UK fisheries sector, and endorsement and adoption of the Global Charter for Fisheries Transparency, which is the bedrock of our work. We are also encouraging the UK, as a significant global market for seafood, to work closely with other markets, such as the EU, the USA or Japan, to harmonise policies to stop IUU fishing. To make this happen, we are engaging with key decision-makers, strengthening relationships with the seafood industry and the NGO community, and using media engagement strategically.
To oversee the delivery of these objectives, we seek a full-time Advocacy Officer & Coordinator to drive positive change in the UK Government and Parliament and coordinate our project's successful management. You will have excellent advocacy, public relations and organisational skills and can work with a highly motivated and diverse team. You also possess great written and verbal communication skills, initiative and professional drive. Experience in working within coalitions and on fisheries policy are advantages.
Responsibilities
Advocacy delivery:
- Drive the coalition’s policy and advocacy goals towards the UK Government, parliamentarians, advisers and other relevant stakeholders.
- Develop and deliver effective advocacy strategies
- Draft persuasive, concise policy briefs that demonstrate why transparent fisheries benefit the UK, the devolved regions, and the UK’s relations with other countries.
- Support cross-party advocacy efforts in London in parallel to coalition efforts in Edinburgh.
- Help craft meaningful communication materials for both traditional and online media.
- Engage the UK seafood industry and retailers where needed to push for joint action towards policy-makers.
- Organise meetings and events to achieve policy goals.
Strategic coordination:
- Act as the focal point for the coalition's three NGOs, managing and overseeing the delivery of coalition outputs.
- Convene broader meetings with other NGOs working on relevant issues to update them on progress and seek inputs and perspectives.
- Ensure coalition processes are respected and coordinate the further development of the coalition’s strategy, vision, and mission.
- Advise and creatively support partner organisations in designing and implementing campaign strategies to achieve set objectives and outcomes.
- Organise and chair the coalition’s in-person meetings and regular update calls.
Project implementation support:
- Support the project team in implementing our clear objectives and allocating resources to various outcomes/outputs. Ensure that work plans and deadlines are adhered to or adjusted if needed.
- Facilitate discussion, negotiation, consensus-building and decision-making within the coalition. Although each coalition partner is responsible for designing and implementing their work plan and strategies, your guidance is essential to ensure that goals are met and progress is tracked.
- Oversee the project budget with support from EJF’s COO, including creating annual budgets, monitoring expenses, and ensuring all expenditures on planned activities are done on time.
Requirements
- Experience: At least three years experience in policy and public relations roles, preferably within environmental or advocacy organisations, or in government. Excellent organisational and project management skills, with a collaborative and positive attitude. Strategic and pragmatic thinker, ideally with expertise in policy and advocacy. Have a proactive attitude and an ability to function on your own initiative with limited supervision.
- Experience working in partnerships: Great interpersonal, facilitation and negotiation skills. and the ability to apply a structured and flexible approach are essential.
- Education/relevant experience: Relevant experience or degree in public policy or relations, environmental policy, political science, economics, organisational management or any relevant field is an advantage.
- Language skills: Excellent written and verbal communication skills in English.
- Passion for conservation and human rights: Genuine interest in bringing about policy change on marine conservation, biodiversity, human rights and environmental issues.
- Travel: Availability for travel within the UK and potentially Europe.
What we offer
- The position will be based in EJF’s office on Exmouth Market in London, with EJF acting as the formal employer.
- Annual leave starting at 22 days that increases with every year of service. EJF’s offices are also closed between Christmas and New Year, giving additional paid leave.
- Flexible working arrangements can be considered.
- ‘Cycle to work’ programme.
- Pension contribution that increases with time of service.
- A highly motivated and open-minded team of committed colleagues and the opportunity to develop and implement compelling propositions to deliver campaign and organisational goals.
- An excellent opportunity to build experience working directly with some of the UK’s most renowned conservation organisations.
- The position offers excellent opportunities for your professional growth and personal development.
Applications: Please send your CV and a 1-page cover letter explaining why you are the right person for this job to the email address provided. Please title your email ‘UK Fisheries Transparency Advocacy Officer & Coordinator’.
We are committed to creating a diverse and inclusive environment, and encourage applications from underrepresented candidates in the sector. If you feel you would be a good fit for this role but are unsure if you meet every requirement, we strongly encourage you to apply.
Closing date for applications: We would like to fill this position as soon as possible and will consider incoming applications until the 14th June 2024. We therefore recommend that you apply in good time before the deadline. Only shortlisted candidates will be contacted.
Candidates must have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Overview
At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
We are looking for a permanent Gift Processing Coordinator and an interim Gift Processing Coordinator for a 12 month fixed term contract, to join the Finance team, focused on providing processing fundraising income at the Foundation, to support our three Charity brands - Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. Our fundraising is currently embarking on a period of growth with a strategy of investment and increased activity in order to achieve a step change growth in donation income.
This role will be primarily responsible for processing of all philanthropic donations to the Foundation efficiently and effectively. You will ensure all gift processing is completed to a high standard, coupled with the successful monthly reconciliation between the fundraising database and the charity bank account. Additionally, you will offer support to the Finance team in their mission to process and report financial information of the utmost quality. The Finance team is engaging, collaborative and supportive, as well as highly motivated and passionate about their work
Key Responsibilities
- Process donations onto the fundraising database meticulously, adhering to established guidance and procedures with exceptional accuracy.
- Collaborate with internal and external stakeholders, ensuring prompt and comprehensive responses to inquiries regarding gift processing, fostering constructive working relationships.
- Conduct visits to external fundraising sites to collect donations, including cash, employing responsible and secure procedures aligned with best practices.
- Import gifts and donor details from diverse fundraising platforms promptly, proactively identifying and rectifying any inaccuracies or errors.
- Monitor weekly banking activities and conduct monthly cumulative reconciliations, promptly investigating and resolving any discrepancies or issues.
- Collaborate with the Data and System Teams to develop and document gift processes, supporting any necessary system upgrades and refining processes as required.
- Deliver outstanding service to both internal and external stakeholders regarding gift processing inquiries, meeting response timeframes and resolving issues promptly.
- Support internal and external audits related to gift processing, promptly and comprehensively providing the required supporting documents.
- Provide assistance and perform other ad-hoc tasks as required within the Finance and Fundraising teams, contributing to a collaborative and supportive work environment.
Knowledge/ Qualifications
- Sound arithmetical abilities (Essential).
- Practical user experience with Microsoft Office skills, particularly Excel (Essential).
- Previous use of Raiser’s Edge or similar fundraising system (Desirable).
- CRM user (e.g. Salesforce) experience (Desirable).
Experience
- Minimum of 1 year’s working experience in the charity sector, ideally in gift processing function (Desirable).
Skills and Attributes
- Ensuring attention to detail and adherence to due process.
- Act as a self-starter who is adaptable and consistently works with integrity.
- Deliver responsive, consistent, and high-quality service to both internal and external stakeholders.
- Highly organised with the ability to prioritise a busy workload and work to tight deadlines.
- A team player who collaborates effectively with colleagues, supports team goals, and contributes positively to group dynamics.
- Resilient and adaptable, able to remain composed and effective when faced with challenges and rapidly changing circumstances.
- Demonstrate excellent written and oral communication skills.
- Good interpersonal skills and able to effectively liaise with both internal and external stakeholders.
- Committed to the principle of continuous improvement.
- Eager to acquire and develop new skills while assisting peers in their learning and development.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Wedding & Functions Manager
Based: Battersea Park
Salary: £30,954
Contract: Permanent, Full Time/Part Time
DBS: Basic
Work Arrangement: 40 hours per week, Due to the operational nature of the role, working days will involve weekends. The working pattern will regularly involve antisocial hours, evenings and long shifts
Role Overview:
Reporting to the Wedding & Functions Manager, the Events Coordinator will be responsible for the end-to-end event management of weddings and private events taking place in our venues across Wandsworth, including but not limited to the Pump House Gallery, Bandstand, and Bowling Green in Battersea Park, and Wandsworth Civic Suite.
The role will be centred around the operations of our wedding spaces ensuring that health and safety procedures are adhered to when on – site. You will also support with selling our wedding spaces and managing enquiries.
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the events team we celebrate creative problem solving and integrity approach to workload.
Main Duties/Responsibilities
- Sales: Providing information about the availability of venues, quotes, and supporting on carrying out site visits
- Operations: Manage the delivery of events, which includes but is not limited to implementation, onsite delivery, negotiation of contracts and vendor arrangements, support and post-event closing. Ensuring the highest standard of customer service is displayed at all times
- Event Production: Supporting the Head of Events and Events Team with the delivery of events produced by Enable and assist with the physical set up and dismantling of events
- Admin/Finance: Managing client invoices, venue bookings and budget
We are looking for someone who has previous wedding and venue management experience and is passionate about supporting clients to make sure their event runs smoothly. Someone who is hands on, willing to set up venues and get stuck in whenever necessary. Detail orientated, highly organised and great at thinking on their feet.
The successful candidate will have
- Previous wedding and venue management experience with demonstrable experience of end-to-end events management planning
- Experience in budget management
- Experience managing multiple clients and events simultaneously
- Patience and ability to negotiate professionally with suppliers
- Proactive approach and pride yourself on going the extra mile to create the best customer experience as possible
- A full clean manual UK Driving Licence
- Availability and flexibility to work weekends, early mornings and late nights when required
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Rethink Mental Illness is seeking a part-time Head of Strategic Partnerships and Alliances, to deliver strong collaborative operational leadership to the evolving VCFSE alliance programme in the London borough of Tower Hamlets.
Background
In 2019 NHS England set out a bold and radical redesign of community mental health services through the publication of the community mental health framework for adults and older adults. In response, Rethink Mental Illness published Communities that Care: a blueprint for supporting people severely affected by mental illness in their communities.
We believe that to really transform previously broken and fragmented systems of mental health support, communities and organisations must come together in the spirit of collaboration.
This cannot be delivered by any one organisation on their own. Supporting local systems to work more effectively together through partnerships and alliances is a key component of our five-year strategy.
The work of our Strategic Partnerships & Alliances Division is critical in achieving this objective. The division includes the local teams providing alliance leadership, participation, delivery and infrastructure support. We bring together expertise from across the charity - on co-production, community engagement, alliance building, infrastructure and corporate resources.
This specialist support interfaces with place-based partnership and alliance teams who are working with local VCFSE groups, charities, community organisations, citizens, NHS and social care, in places around England to transform community mental health services and build communities that care around people affected by mental illness.
Tower Hamlets VCFSE Alliance - the journey so far…..
For the past three years the development of a mental health VCFSE alliance in Tower Hamlets has been enabled by a grant Rethink Mental Illness received from the Charities Aid Foundation (CAF).
This grant enabled Rethink to focus on supporting alliance development in four places in England, including Tower Hamlets. The Alliance has now secured funding from East London NHS Foundation Trust to further develop the alliance structure and infrastructure, to enable the alliance to thrive and to move into the next phase of development and delivery, with a focus on:
- Further alliance building
- Partnership working
- Co-production
- Community leadership
- Sustainable funding
- Addressing inequalities
- Workforce sustainability
About the role:
As Head of Strategic Partnerships and Alliances you will work with leaders across the partner organisations of the Tower Hamlets Mental Health Alliance to enable the realisation of the Alliance’s objectives across all these areas.
You will provide a facilitation and coordination function to the alliance, including elements of quality assurance & compliance, commissioner interface and relationships, reporting and due diligence. You will maintain and develop purposeful and managed partner relationships across all existing Alliance members and nurture growth and inclusion of other VCSE organisations across Tower Hamlets.
You will work with the following people and teams:
· Tower Hamlets Partnership Board
· Tower Hamlets VCSE Mental Health Alliance
· NHS Northeast London ICB
· East London NHS Foundation Trust
· Tower Hamlets Council
· Alliance co-production lead (employed by alliance partner organisation)
· Rethink Head of coproduction
· Experts by Experience
· Rethink Strategic Partnerships and Alliances division
· Rethink Place Based Delivery division
· Rethink central alliance support team
· Other associated Rethink departments as required
For full details about the role, please refer to the Job Description in the documents section below.
About you:
You will have a strong experience and background in contract management, project mobilisation across complex workstreams and compliance. With proven experience in managing and maintaining strong working partner relationships in a complex and nuanced VCFSE environment is essential, including:
- Understanding of the ambitions of the NHS community mental health frameworw
- Knowledge and understanding of Tower Hamlets Mental Health sector and VCFSE sector
- A commitment to listen and to build relationships across difference
- A strong understanding and commitment to anti-racism and exploring anti-racism practice
- Ability to lead and manage teams
- Ability to oversee and manage complex budgets across multiple organisations
- Ability to deal with stressful situations in a calm manner
- Strong systems and process-based approach to drive quality assurance and performance measures
- An eye for detail and an ability to interpret and present business intelligence/data at an elevated level, in a wide variety of reporting formats
- Understanding and experience of working with people who use mental health services and delivering strong coproduced communications work.
- Working knowledge of coproduction and coproduction practice
Working arrangements:
This is a part-time role for 23 hours per week (worked between 09:00 and 17:00 Monday to Friday). The post holder will work flexibly as required by the needs of the alliance projects.
The base salary is £45,284 (pro rata) – actual salary for 23 hours is £29,758.06 per annum.
For post holders living or based in Greater London, £3,000 (pro rata) per annum London Allowance applies. Actual amount for 23 hours per week is £1,971.43 per annum.
The role is home-based with access to our Head office hub in Vauxhall for the purpose of internal meetings, collaboration, or occasional hot desking.
The post holder will frequently attend meetings within the borough of Tower Hamlets.
Selection process and timescales
Closing date for applications is Midday on 10 June 2024 (We reserve the right to close earlier, if sufficient suitable responses are received)
Competency based interviews will be held on 17 and 18 June 2024. These will be held via video call on Microsoft Teams.
The selection process will include delivering a short presentation. For those invited to interview, a presentation brief will be provided in advance.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a proactive, experienced professional who will work with the CEO to drive the implementation of our People and Culture strategy across the charity;
- You will work with the Leadership Team to develop a consistent, healthy working culture supporting a thriving, ambitious charity;
- You will ensure use of our planning system across the charity, which links strategy with the role of each staff member;
- You will manage a small HR and Governance team and provide practical support to managers including employment relations issues;
- We are looking for someone with experience of contemporary psychological approaches in the workplace as well as a strong interest in embedding equality, diversity and inclusion.
- This role will suit someone with strong experience as a People and Culture Business Partner or manager in a charity or similar, with the aptitude to flex to a wide range of tasks and the ability to manage a small team.
Salary: £50,547
Closing Date: Monday 17th June
Interview Date: Tuesday 25th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a creative and enthusiastic team member, who will work closely with the Partnerships Manager.
- You will help provide excellent account management to our valued partners, encouraging them to think of new and innovative ways to support us, also working to build our profile in the local area.
- You will lead on coordinating our corporate volunteers; working closely with the services teams to come up with engaging volunteering opportunities and ensuring our corporate volunteers have a great experience when they give their time to us.
- We are looking for a personable and professional self-starter who is comfortable communicating with people at all levels and sometimes representing the charity at fundraising events.
- This role would suit someone who currently works in a fundraising role and is looking to develop their career within corporate partnerships or, someone with a customer service/account management background who has excellent relationship building skills.
Salary: £33,860
Closing Date: Tuesday 11th June
Interview Date: Tuesday 18th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.