Support service coordinator jobs

We are currently recruiting a trauma-informed, person-centred Counsellor to deliver essential and life-saving counselling for survivors of rape, sexual assault and sexual abuse. The Counsellor will be employed by TRC Sexual Abuse & Rape Support Greater Manchester, working 24 hours a week over 3 days, and will be based at our office space in Trafford. The Counsellor will have a counselling caseload as well as completing additional tasks such as conducting initial assessments, triaging clients, and establishing next steps for each client in line with TRC's safeguarding policies.

Shine On is stepping into a new chapter with fresh energy, a vibrant identity, and an ambition to reach many more people with more services. Since the appointment of its first CEO last year, the charity has undergone a revitalisation aimed at better meeting the needs of older people, primarily in the East of Newcastle upon Tyne.

We are now looking to recruit for the newly created post of Head of Operations, to manage all aspects of our projects and services, including our community launderette. They will also support and deputise for the CEO, where required.

Our new Head of Operations will be energetic, experienced in managing budgets, services, staff, and volunteers. Shine On is a small charity, so they will be flexible and willing to ‘pitch in’ where needed.

Please read the job description and person specification carefully, which also outlines how to apply.

Job Title: Helpline Contact Centre Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full time, Permanent 

Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.

The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 July 2025

Interview Date: 15 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

This new role is an exciting opportunity to play a key part in the growth of our Major Gifts and Partnerships Team. You’ll take the lead in stewarding our current portfolio of generous philanthropists, while also building a pipeline of new supporters, securing significant gifts to power our work.

Ideally, you’ll have at least three years’ experience in philanthropy fundraising, preferably at manager level — although we’re open to hearing from those ready to step up. You’ll be able to demonstrate a strong track record of securing five and six figure gifts and building lasting, meaningful donor relationships.

You’ll also help shape the creation of a new calendar of cultivation and engagement events, working closely with the Special Events team.

Why Join Us?

✨ Be part of an inspiring and passionate team making a real difference in children’s lives.
✨ Lead on an exciting period of growth and innovation.
✨ Competitive salary, benefits, and opportunities for professional development.

If you’re ready to take on a rewarding management role and help shape the future of fundraising at Rays of Sunshine, we’d love to hear from you!

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

The role is a full time and permanent contract. This role is based at our UCL East campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible. 

The post-holder will support the day-to-day operations of activity at the UCL East Campus, help other Union departments in the activity they run at UCL East and support our team with social media, events and student engagement initiatives on the campus 

Do you have experience in event and social media support? Do you enjoy working with students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!

Our ideal candidate will have some basic event and social media knowledge, excellent administrative capabilities and should be comfortable supporting student staff.

Prison Facilitator - HMP Liverpool

Location: HMP Liverpool
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Liverpool. 

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for: 4th August 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-222513

We are 4 Day Week employer

Purpose of the role

Join Brook, the UK’s longest-running sexual health charity and help us shape the future of education, wellbeing, and digital services for young people.

We’re looking for a commercially-minded Business Development Manager to drive growth across Brook’s education, training, and consultancy offers.

It’s a chance to join a dynamic, mission-led team committed to creating lasting change. You’ll play a key role in securing high-value contracts, identifying new market opportunities, and collaborating with colleagues across the charity to co-create services that are needed and impactful.

Essential criteria

• 2 years of account management, or sales experience. 
• Experience of working within the third or public sector

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: London
• Salary: £39,000
• Closing date: 27/07/2025
• Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
   

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Youth Forum Co-ordinator

NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust,  collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.

Person Specification
Essential Skills & Experience

• Experience in community engagement, partnership working or voluntary sector co-ordination
• Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
• Understanding of the challenges of working with local authorities and how to engage effectively
• Strong advocacy and communication skills, with the ability to amplify under-represented voices
• Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
• Experience in facilitating collaboration, resource sharing and collective decision-making

Desirable Skills & Experience

• Knowledge of the needs and challenges faced by under-served communities and young people
• Familiarity with funding and investment processes for community-led initiatives
• Previous experience in a co-ordinating role within the voluntary, community or public sector.

Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.

The Holly Lodge Centre is a small charity in the heart of Richmond Park with a mission to ensure outdoor education is accessible for all. We are small but mighty, last year providing nature and heritage based education sessions, for over 7,500 learners. We specialise in delivering workshops for school groups of children and those with special educational needs and disabilities. We also welcome adult disability gorups, the elderly, and community groups.

We are looking for an experienced administrator to join our small, friendly team, and help to streamline and manage a range of processes, key to the efficient running of the charity and our activities.

Due to the nature of our work all roles are based on-site in our beautiful location in Richmond Park. The part time role can be spread across 4 days with optimal hours being 9:30am-2:30pm.

Key responsibilities include:

• Being one of the first points of contact for communication to the charity and supporting the management of school/group bookings
• Creating quotes, invoices and supporting financial administration processes
• Managing administration around individual donations
• Co-ordinating and stocktaking centre supplies
• Deputising for Centre Managers at meetings
• Supporting Volunteer recruitment, administration, training and events
• Supporting marketing and communications
• Supporting fundraising events

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

We are seeking a forward-thinking Business Communications & Marketing Manager to lead our strategic business communications and marketing initiatives with a clear focus on emerging technologies and AI. Working within a small, dynamic team, the Business Services Communications and Marketing Manager will play a pivotal role in creating and managing engaging, compelling, high impact communications across digital and print platforms to support critical growth. The postholder will need to remain adaptive to fast-paced tech advancements, whilst aligning tightly with the charity’s innovation-driven mission. 

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 20 July 2025.

Interviews will likely be held during the weeks of 4 and 11 August 2025.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system? Join us as our Programme Executive and contribute to our journey to help make the food system healthier and fairer.

Role Description

The Programmes Executive plays a key role supporting our community of schools during their time on the programme across the school year. They will support the design and delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact within the project timeline. 

The Programmes Executive will report to the Programmes Manager, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams.

Key Responsibilities:

Relationship management 

• Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools. 

• Support communication with all schools, providing a point of contact for the coordinator and lead teacher in each school. 

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Evaluation Manager).

• Lead the planning, creation, and distribution of our termly newsletter, highlighting school achievements, amplifying youth voices, and inspiring action across our network.

• Provide timely responses to school queries, manage a shared inbox and alert the Programmes Manager of any potential risks.

• Proactively seek feedback from teachers and young people on our programmes 

• Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.

Community management 

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools. 

• Deliver training and webinars for schools.

• Manage and grow engagement with school groups through our social media platforms, fostering a sense of community and promoting active participation.

• Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.

Programme delivery 

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns. 

• Schedule and deliver assemblies with schools partaking in the programme.

• Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.

• Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.

• Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.

• Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating schools.

• Ensure successful end-to-end support for the 100+ schools participating in the programme throughout the next school year.

Project support 

• Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.

• Assist in the delivery of the Local Authority programme, including traveling as needed to facilitate workshops and provide support to the team’s operational requirements.

• Provide support for the primary school pilot programme and contribute to the creation and development of engaging resources tailored for primary school use.

• Provide ad hoc input to evolving organisational requirements as directed by senior team members.

Skills and Experience 

We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following experience and qualities:

Essential

• Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• Ability to travel across England and Scotland when required (occasional).

• A proven record of building relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people and simple to deliver for teachers.

• Experience of youth facilitation and/or delivering training.

• Experience in presenting and delivering content, preferably within an educational setting, such as leading assemblies.

Desirable

• Confident public speaker or willingness to learn

• Experience of working with CRM systems particularly Salesforce.

• Strong understanding of the education sector and experience of working with schools and teachers.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health.

Approach to Work

You will be able to show the following qualities:

• A bold and open mind - you will be prepared to think differently about issues.

• A level head - you will be comfortable working both reactively and proactively.

• A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

• Creativity - you will come at issues from new and surprising angles

• A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.

Reading Specialist - HMP Morton Hall

Location: HMP Morton Hall (Lincolnshire)
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week - one of which must be a Friday)
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Morton Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for: 30th July 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-222510

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm

Contract Type: Fixed term – 12 months

Annual leave: 25 days annual leave plus 8 bank holidays per annum

Salary: £45,000

Location: ICN office in Bournemouth

International Care Network is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. We are looking for a Director of Operations to oversee and optimise the day to day administrative and operational functions of the organisation to ensure the efficient and effective delivery of the charitable programmes and services. The Director of Operations will work closely with the senior leadership team (CEO and department managers) to develop and implement strategic plans, promote diversity and inclusion and drive organisational growth and impact

ICN provides benefits to staff including:

• Company pension scheme.
• A degree of flexibility with contracted hours.
• Staff welfare opportunities including socials.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

Fresh Futures is happy to announce a vacancy with an exciting opportunity to manage and grow a pipeline of existing and prospective corporate supporters, with an aim to shape meaningful collaborations that make a real difference.

Established over 50 years ago, Fresh Futures is a regional charity dedicated to supporting disadvantaged and vulnerable children, young people and their families. Our vision is for all children, young people and their families to have opportunities for a better life, now and in the future.

Hours of Work: This role is offered at 30 hours per week. However, we are open to discussing slightly reduced hours, flexible working patterns, or a job share arrangement for the right candidate(s). If you are interested in alternative working arrangements, please outline your ideal working pattern in your covering email when submitting your application

Contract: Permanent
Salary: £31,249.40 FTE (will be pro rata when hours confirmed)
Base: Brian Jackson House, Huddersfield, HD1 5JP

Closing Date: Sunday 27th July 2025 at 5:00pm

Interview Date: Thursday 31st July 2025

Purpose of the job

Why the job exists and overall responsibility

• Income generation through a diverse range of sources including but not limited to corporate and community fundraising and grants and trust applications
• Delivery of marketing and communications across the charity
• Line management of an officer with responsibility for fundraising and communication activities
• Budget management for projects and campaigns
• Internal and external event delivery
• Management and project delivery of discrete projects and fundraising campaigns
• Involvement in volunteering activities
• Contribute to delivery and development of the Fundraising and Engagement Strategy

Main Activities

Income Generation:

• Build multi-year corporate relationships that generate income and gifts in-kind by creating and maintaining an active pipeline
• Identify and cultivate opportunities for new partnerships and funding streams
• Manage a portfolio of partners and fundraisers, ensuring effective communication and stewardship
• Prepare and submit funding applications and reports in a timely manner
• Collaborate with internal teams to ensure project delivery and reporting
• Ensure the CRM system is updated regularly to reflect activities and report to KPIs set by the Head of Income and Engagement

Marketing and Communications:

• Contribute to the creation and delivery of key marketing materials across multiple channels and audiences
• Maintain accurate records of activity and performance, generating regular performance reports
• Work collaboratively cross team to ensure delivery of all elements relating to projects and campaigns across the charity
• Develop audience approach content for social media and disseminate in a timely manner, supporting all teams marketing needs
• Responsibility for development and updates to websites across Fresh Futures
• Explore new marketing channels and build external marketing partnerships offering in-kind support
• Write press releases and deliver media interviews representing the charity, as directed by the Head of Income and Engagement

Line Management:

• Manage an officer working within the income and engagement team to effectively deliver all aspects of their role
• Work closely with Managers to ensure they are receiving the support they need from the Income and Engagement team
• Plan team delivery alongside the other Income and Engagement Manager to manage work allocation and delivery effectively within the team

Budgets:

• Assist the Head of Income and Engagement with the preparation of budgets
• Responsible for the management of specific project or campaign budgets,
• ensuring costs are always monitored and income targets are met (where appropriate)

Internal and external event delivery:

• Support delivery of internal events, to budget and in a timely manner, including
• liaison with suppliers, and attendees
• Build partnerships and attend external events to represent Fresh Futures and raise awareness of the charity
• Support delivery of internal events, to budget and in a timely manner, including liaison with suppliers, speakers and attendees
• Oversee event budgets as directed by the Head of Income and Engagement

Volunteer delivery:

• Design and deliver presentations to third-sector organisations, businesses, and universities to showcase and promote Fresh Futures
• Work with the leadership team in supporting Fresh Futures’ vision for the future and create appropriate volunteering opportunities to support the vision and strategy moving forward

Discrete project and campaign delivery:

• Manage key fundraising projects or campaigns in a timely manner
• Oversee budgets and meet income targets, where appropriate
• Manage junior staff members or temp workers to deliver projects or campaigns effectively and within the designated timescale
• Develop and deliver fundraising campaigns or projects using appropriate project management tools, including but not limited to the CRM system

Strategy:

• Support the Head of Income and Engagement and the SLT in developing the
• strategic direction for the Income and Engagement team
• Work within the team to delivery the Income and Engagement Strategy
• Manage junior members of the team to deliver key aspects of the strategy as identified to sit within their remit

Knowledge, training and experience required

• Experience working within the voluntary sector generating income and running fundraising campaigns
• Experience of Canva, CRM systems, social media scheduling platforms useful
• Knowledge of a range of fundraising approaches and marketing techniques
• Experience working with a range of external partners including from the commercial sector

Key personal characteristics

• Flexible and reliable
• Team player
• Target driven
• Ability to work in a busy and fast paced environment independently