Support service manager jobs in brockley, greater london
Reports to: Senior Policy and Public Affairs Manager
Location: Hybrid – remote working allowed with regular office visits required to Black Bull Yard, 24-28 Hatton Wall, London EC1N
PLEASE NOTE: **Applications without a Cover letter will not be considered**
We are expecting a high volume of applications for this role and we will not be able to respond immediately to all applicants. We will contact candidates who we are considering for interview directly.
Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games. Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more.
With a challenging and varied political environment and a Government prioritising the growth of creative industries as part of its mission there are opportunities as well as challenges for the sector to navigate including online safety, consumer protection and the positive impact of play, the use of AI and long term skills and training challenges . We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members.
Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis.
About you
This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment. With a passion for video games, this role is suited for an individual and who wants to build their career through developing their knowledge of policy making, engagement and campaigns at a trade body with a national profile. Through this role you will be able to take on new discrete projects within the Ukie team, which will serve as a platform for your growth and development.
Ideally you will bring:
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The ability to work accurately with a good eye for detail
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The ability to manage multiple projects, meet deadlines and competing priorities
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The ability to work with a range of internal and external stakeholders with varied priorities
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A willingness to learn and develop specialist policy knowledge and an understanding of how public policy changes and regulation affect the video games sector
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Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders
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Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members
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A proactive and flexible attitude with the ability and drive to work independently and take the initiative
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An ambition to work in a small team and progressively take on responsibility with engagements and tasks as part of managed development.
What you can expect from us
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A supportive team environment
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A structured development plan with training and professional opportunities
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A collaborative working environment with exposure to innovative businesses and professionals
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Generous annual leave with additional long service entitlements
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A flexible working environment with paid time off for volunteering
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Pension and Private Healthcare upon completion of probation
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Early finish on Friday’s and lots of opportunities to play video games!
What you’ll be doing
The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through:
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Monitoring policy changes and providing in-depth analysis, research, and reports for internal stakeholders.
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Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups.
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Support the Senior Policy Manager in research and drafting for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues.
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Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield.
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Assisting the policy and research teams with major public affairs projects and campaigns according to the Ukie’s internal strategy and drawing on Ukie’s internal data and external partners where appropriate.
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Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week.
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Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions.
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Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking joint responsibility for liaising with its members.
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Draft external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary.
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Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders.
Relationship Management
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Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies.
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Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups.
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Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices.
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Support the Head of Policy and Chief Executive in any external engagements.
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Support the policy team and wider Senior Management team with other reasonable tasks as required.
Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy or government affairs facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate and will be part of a structured development plan.
Hours of Work:
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Monday to Friday – 9.00am to 5.30pm
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Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires.
This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs.
There is also the expectation that you will be flexible and willing to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
| Position | Fundraising Officer
| Salary | £30,000 - £32,000
| Contract type | Permanent & Full-Time
| Remote/Hybrid | Hybrid
| Days in office | 3 days per week from Croydon office, mixed with hybrid home working
| Overview and key points on the role | Are you a detail-driven, ambitious self-starter with a passion for fundraising and a commitment to supporting survivors? Do you want to help shape a bold new future for women and girls — while building your own fundraising career along the way? This is a unique opportunity to join Rape Crisis South London at a pivotal moment, as we launch our first-ever Fundraising & Communications directorate and raise the vital funds needed to meet rising demand. You’ll be working directly with the Director of Fundraising & Comms to deliver income across a diverse range of streams, from grants and individual giving to donor events and a new giving circle. You’ll be the first point of contact for many of our incredible supporters, providing thoughtful stewardship, handling enquiries, and ensuring every donor feels valued. You’ll support compelling grant applications, coordinate donor events, suggest fresh ideas, and help grow a culture of ethical, survivor-centred fundraising. You don’t need to know everything already — we’re looking for someone who is organised, curious, and ready to learn. If you’re excited by the idea of fundraising as a force for justice and want to grow alongside a new team redefining what fundraising for women and girls can look like — we want to hear from you.
What you’ll do: Help deliver income across trusts, individuals, and events, supporting a brand-new fundraising strategy Research and write small and mid-level grant applications, and help steward funders with care and professionalism Be the first point of contact for supporter enquiries, handling responses with empathy and clarity Support donor events, including major donor breakfasts — helping with planning, logistics and follow-up Contribute ideas to shape our individual giving approach and new giving circle Keep accurate records of donor activity and ensure data is handled in line with GDPR Help gather and share stories and content that demonstrate the impact of our work — always ensuring ethical storytelling
Who you are: Organised, motivated, and excited to take initiative and manage multiple priorities A strong communicator — able to write clearly, warmly, and persuasively for a range of audiences Detail-focused and able to juggle tasks while maintaining accuracy and professionalism Eager to learn and build a career in fundraising — with support from a collaborative and experienced Director Empathetic and emotionally intelligent, with the confidence to engage sensitively around the topic of sexual violence Committed to feminist values, survivor-centred approaches, and equity, diversity and inclusion
Why join us? You’ll be part of a bold, survivor-centred organisation working to end sexual violence and support women and girls across South London. You’ll help shape a new income function — gaining skills across fundraising disciplines and making a real difference to the lives of survivors. You’ll work in a dynamic, inclusive team that values creativity, care and growth. To find out more about the role and how to apply, please see the attached job description. We welcome applications from all backgrounds and especially encourage those who bring lived experience or perspectives underrepresented in the charity sector. Join us to build a future where every survivor gets the support they need — apply today.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
The client requests no contact from agencies or media sales.
You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.
You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.
Harris Hill is delighted to be working with a respected supported housing provider to recruit a Property Services Surveyor. This role is key to maintaining a safe, compliant, and high-quality housing portfolio for a unique and valued resident group.
Salary: £50,000 + benefits
Location: Fulham, London, with travel to other sites
You’ll lead on property compliance (fire, gas, electrical, water hygiene, etc.), carry out condition surveys and audits, manage maintenance programmes, and oversee external contractors. Your technical insight will support safe, well-maintained homes and guide teams across the organisation.
About You:
- Qualified Building Surveyor (RICS/CIOB or equivalent experience)
- Strong knowledge of housing compliance and building safety regulations
- Experience in housing, supported or social housing preferred
- Skilled in managing projects, budgets, and contractors
- Clear communicator with strong stakeholder skills
Why Apply?
- Competitive salary and pension
- Generous leave and wellbeing initiatives
- Supportive, purpose-driven environment
- Ongoing CPD and professional growth
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Trainee Accountant
Salary£25,000 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Trainee Accountant
Location: London/Hybrid
Salary: £25,000 per annum
Weekly Hours: 35
Reference: YMC1121643
Are you looking to launch your career in finance and gain hands-on experience while studying towards a professional qualification? Join YMCA England & Wales as a Trainee Accountant and take the first step in a rewarding and progressive finance career.
This is an exciting opportunity for someone who is motivated, detail-oriented, and passionate about building a future in accounting. As our Trainee Accountant, you’ll be part of a supportive and experienced Finance Team, working closely with the Management Accountant to gain valuable experience in preparing management accounts, analysing financial data, processing transactions, and supporting year-end audits.
You will be fully supported as you work towards your AAT qualification, gaining real-world experience that complements your studies and provides a solid foundation for future progression—whether into management accounting, financial analysis, or other specialist finance roles.
What You’ll Do:
- Assist in the preparation of monthly management accounts for YMCA Retail.
- Process accruals, prepayments, fixed assets and depreciation journals.
- Analyse financial performance and liaise with teams across the organisation.
- Support budgeting and forecasting processes.
- Contribute to audit preparation and respond to internal and external queries.
- Get involved in broader reporting, including manpower reports and charity surveys.
What We’re Looking For:
- Good GCSEs (including Maths and English).
- A genuine interest in finance and accounting.
- Willingness to study towards an AAT qualification (with support from us).
- Strong Microsoft Excel skills.
- Excellent attention to detail and communication skills.
- A collaborative, proactive mindset.
Why YMCA?
YMCA England & Wales is part of the world’s largest youth charity. We support communities across the country and provide services that make a real difference in people’s lives. Joining our team means being part of a mission-driven organisation that values diversity, integrity, and professional growth.
Whether you're a school leaver, career changer, or already studying AAT, this role is a fantastic opportunity to develop practical experience while contributing to meaningful work.
Ready to Start Your Accounting Career?
Apply now and grow with us at YMCA.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Night Reconnection Assistant
London
£33,095 - £36,970 pa
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
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Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5 hour break)
About you
These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough.
Closing date: 10 am on 29th July 2025
Interview and assessments on: 12-14th August 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Caritas Social Action Network
Senior Migration Officer
Location: London, with working from home, regular travel in England and Wales, and rare travel overseas.
Contract: full-time, one year, with regular evening and occasional weekend meetings.
Salary: £37,440
Closing date: Monday 18 August at 12 noon
Interview date: Thursday, 28 August, in person, in London
CSAN is the official agency of the Catholic Bishops’ Conference, tackling the root causes of poverty and injustice affecting people in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. At this time, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.
In 2021, CSAN launched its strategy to extend the social mission of the Church in a post-COVID society. We are developing the infrastructure of the social action network of the Church in England and Wales, including new alliances for diocesan Caritas agencies, advocacy and migration. As our Senior Officer for Migration, you will help to raise awareness of migration issues from the perspective of Catholic Social Teaching and lead on our Ambassadors Programme against Human Trafficking and Modern Slavery, as well as prepare briefings and campaign responses to Government legislation.
Over the last 20 years, CSAN has established a network of 50 diocesan and direct service charities, with a combined annual expenditure on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.
The key responsibilities of the Senior Migration Officer are:
1. To provide timely information to the CSAN team and the network on UK Government resettlement programmes and legislation on immigration.
2. To support CSAN’s work to improve public policy and practice on immigration, with compelling evidence from our network, and enabling effective participation in advocacy for a humane system.
3. To work closely with the Catholic Bishops’ Conference of England and Wales on issues of migration and human trafficking.
4. To lead the implementation of the Gubay-
funded CSAN Ambassadors against Human Trafficking programme, preparing and delivering programme materials.
5. To support cross-cutting key workstreams and alliances in CSAN, especially the Domestic Abuse alliance and racial justice, in partnership with the Bishops’ Conference.
The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Senior Migration Officer will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.
CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action.
The client requests no contact from agencies or media sales.
A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.
What you would do:
Oversight and day to day management of the organisational financial systems, including:
- Using Quick Books, spreadsheets to track expenses and company spending.
- Company payroll, tax and financial auditing.
- Keeping well-organised files and records of business financial activity.
- Archive of reports, receipts, and other financial evidence.
- Keeping financial databases up to date.
- Interacting with customers either on the phone or in person.
- Following up on business financial communications, billing, and ordering.
- Communicating with funders, suppliers and vendors.
- Company Invoicing.
- Using Quick Books, spreadsheets to track expenses and company spending.
- Collecting and inputting company data within the financial systems.
- Learning about the company's mission and available products/services.
- Assist with financial technical support.
- Acting as a personal assistant to the Director and/or board of LCC for financial matters.
- Giving feedback on finance efficiency and suggesting possible improvements.
Please apply by sending your CV and covering letter.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Worker to play a pivotal role in RCH Coxley House in Tower Hamlets.
Sounds great, what will I be doing?
A Waking Nights Recovery Worker at Hestia supports individuals overnight, focusing on mental health recovery, safety, and promoting independence. Their role involves empowering service users to manage their health, achieve personal goals, and avoid hospital readmissions through person-centered, recovery-based support. They collaborate with partner agencies, encourage participation in activities and skills development, maintain accurate records, respond to concerns appropriately, and ensure the smooth running of the service in line with established procedures and policies.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived expe
rience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires a strong understanding of safeguarding practices, the ability to work both independently and collaboratively, and excellent communication and interpersonal skills. Proficiency in IT applications, a willingness to learn and adapt to individual needs, and a commitment to diversity and inclusion are also essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RideWise is a Nottingham based charity that is dedicated to education and support for the environmental benefits of green forms of transport, helps thousands of people each year to gain travel independence, reduce reliance on fossil fuel vehicles and helps to break the barriers of isolation, inactivity, mental health and transport poverty by supporting people through active travel.
At RideWise, we believe that affordable, accessible and green forms transport should never be a barrier – through a range of support, walking and cycling can transform lives and communities.
This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding the charity’s financial controls.
Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
Essential Skills And Experience:
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Experience of working in a small team on data processing and administrative tasks
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Experience of working in a finance team
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Experience as a Bookkeeper, Finance Assistant or Finance Officer
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Solid understanding of basic bookkeeping and accounting payable/receivable principles
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Proven ability to calculate, post and manage accounting figures and financial records.
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Experience of working under pressure to meet deadlines.
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Able to communicate effectively with finance and non-finance professionals alike.
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A supportive colleague, skilled at working collaboratively within a small team.
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Meticulous attention to detail, especially numerical detail
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Able to prioritise and organise your workload effectively.
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Excellent attitude to following systems and procedures.
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Good IT skills, particularly Excel, and comfortable with using cloud-based accounting or data processing software
Desirable
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Experience of working in the charity sector
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Experience of working in a small organisation
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Experience of working with QuickBooks
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Accountancy qualifications, e.g. AAT
Application is by CV and covering letter. Assessment will be by CV and covering letter, objective test and interview. Applicants must have the right to work in the UK.
Improving the lives and futures of our communities through walking, cycling and active travel



The client requests no contact from agencies or media sales.
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Are you meticulous, organised and curious about the world of publishing? We’re looking for a Publications Assistant to join our Marketing and Digital team at the Royal College of Radiologists (RCR). This is a varied and rewarding role supporting the smooth running of our flagship print and digital publications – including our scientific journals, relaunched member magazine and a wide range of guidance, resources and reports.
You’ll be part of a supportive, collaborative content team, working closely with colleagues across the organisation and external partners including publishers, editors and contributors. From coordinating journal meetings and liaising with editorial boards, to proofing new content and preparing communications for members, no two days will be the same.
What you’ll do
- You’ll provide administrative, communications and editorial support across all our publishing activity, including:
- Leading the day-to-day administration of our scientific journals and supporting editors, publishers and board members.
- Coordinating key publishing schedules and meetings, following up actions and maintaining accurate records.
- Supporting the production and promotion of our member magazine, liaising with contributors and clinical advisors.
- Copy-editing and proofreading content, ensuring consistency with our house style and brand guidelines.
- Uploading and maintaining key publications on our website, including clinical guidance and audit content.
- Supporting our member engagement activity, including Fellowship ceremonies
- Providing administrative support, including developing a presentation bank for senior internal stakeholders.
What you’ll need
- Experience in or knowledge of publishing or content production – whether in an academic, scientific or commercial environment.
- Strong copywriting, proofreading and editing skills, with excellent attention to detail across multiple formats.
- Confident communicator with the ability to work with editors, suppliers and internal teams with professionalism.
- Familiarity with web publishing, content management systems and, ideally, tools such as InDesign and databases for analysis or reporting.
- Organised and proactive, with experience juggling multiple priorities, coordinating meetings, and keeping projects on track.
- An interest in the wider publishing landscape and a keen eye for spotting issues before they arise.
Whether you're early in your career or looking to bring your experience to a new setting, this role offers the chance to contribute in a valued way.
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical oncology and clinical radiology. You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role:
This is an exciting opportunity for an experienced Specialist Trainer: Domestic Abuse, Gender-Based Violence, and Trauma Informed Working to deliver training to a variety of different audiences. You will be delivering training on an ad-hoc basis, in a range of settings including corporate clients, public sector workers, and other charities.
We are seeking trainers with both frontline and training experience, who can deliver this type of content in compassionate, articulate and accessible ways both in person and online. Rise for Change is dedicated to creating learning spaces that are safe for all folks, in content and delivery style.
Rise for Change is the training arm of Hope After Harm and currently provides domestic abuse, sexual harassment, and trauma-informed working training programmes for non-specialist professionals, however, we are aiming to expand our training offer to cover other areas of gender-based violence. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional, and trauma informed training on gender-based violence for professionals in all sectors. We actively promote self-reflection, critical thinking and survivor voice to affect sustainable, inclusive change for survivors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to survivors both within the workplace and in the wider scope of their lives.
Hope After Harm
Hope After Harm is an established, registered charity aimed at empowering adults and young people recover from harm and trauma. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. Through support, advocacy and education we enable people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities. We have a proven track record of service delivery across Thames Valley and beyond, with our digital and training programmes supporting professionals and survivors globally.
This is what a Specialist Trainer will do:
- Deliver specialist training about domestic abuse, gender-based violence and trauma informed working to a range of clients, primarily online with some face-to-face sessions.
- Ensure that the way they work is aligned with the values of our team.
- Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients, ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Treat all participants with respect and care, positively representing Rise for Change and Hope After Harm in every interaction.
- Encourage feedback from participants for each session delivered to support with the continued development of Rise for Change training programmes.
- Undertake any training and continued professional development required for the role.
- Uphold GDPR and confidentiality of any data and content whilst in this role.
- Complete any necessary admin, as required as part of the session delivery.
This is what you will bring as a Specialist Trainer:
- A strong knowledge of domestic abuse and other forms of gender-based violence, it’s impacts and working from a trauma-informed perspective.
- Experience as a highly skilled trainer, with the ability to engage people through both in person and remote delivery.
- Preferably, frontline experience of supporting survivors of gender-based violence.
- Understanding of supporting survivors in various settings (e.g. the workforce, as a manager, as a professional with a safeguarding role).
- An empathetic, caring approach to training- to you, learning is not just about providing information but ensuring a holistic approach to the learning environment.
- Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
- Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
- Knowledge of adult learning techniques and safeguarding procedures.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Places the survivor at the centre of all that you do.
For this role you will need:
- To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
- To be able to deal with all information on a confidential basis and understand data protection requirements.
- To have Citizenship of the UK or have entitlement to work in the UK
- Sign a declaration that you are self-employed and responsible for all your tax and other liabilities.
You will be provided with training in delivery of Rise for Change’s existing and future programmes.
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities, and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
Please send your CV and a cover letter, that is no more than one A4 page, detailing why your skill set matches the requirements of the role. Please also state your availability and preferred working hours.
Interviews will be held on a rolling basis, closing date for applications is 31st August 2025.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Highly Specialist Speech and Language Therapist to provide high quality evidence-based speech and language therapy, which promotes the participation, function and safe care of children and young people accessing The Children’s Trust.
Your aim is to deliver child and family focused goal led interventions supporting those with speech, language and communication needs and to those with dysphagia needs.
To support the service for those children and young people with tracheostomies, within the limits of skills and competencies.
You will also support our Multidisciplinary Team, delivering training
This role is not open to sponsorship.
Role Requirements
- Support the provision of high quality, evidence informed speech and language therapy assessments and interventions for children and young people attending The Children’s Trust, in partnership with other members of the multi-disciplinary team.
- Devise suitable, individual, plans that fit within the child’s daily routine, whether to be carried out by therapists, parents or members of the Multidisciplinary team; these should be monitored, evaluated and adjusted appropriately according to the needs of the child.
- Facilitate involvement of family and carers in the rehabilitation process, including day-to-day activities, and the handing over of practical skills and care.
- Be an autonomous practitioner with responsibility for assessment, treatment and planning for an allocated caseload of children/young people.
- Work closely with all members of the Multidisciplinary team, as well as the child and family, to provide a fully integrated approach to the overall management of the child. This will include any home/school visits, professional child related meetings and / or appointments, as required.
- Liaise with all appropriate medical staff, whether employed by The Children’s Trust, visiting consultants or at off-site clinics, and attend clinics with the child as required.
- Contribute to the assessment and discussion of new referrals to The Children’s Trust, carrying out on virtual and off-site referral assessments around the United Kingdom, as required.
- Contribute to child related reports, including looked after children and annual review reports as required, and assist with the collation of these as and when required, in a timely manner and in line with organisational targets.
- Utilise patient reported and standardised outcome measures for each allocated child/young person and complete in a timely manner.
- Assess, evaluate, and recommend discharge/transition plans for children/young people within the multidisciplinary team framework.
- Provide clinical cover across the service during episodes of staff shortage/heavy workload, in order to ensure effective service delivery.
- Work flexibly in terms of hours, in order to meet the needs of the service, including an early evening (maximum one per week) and weekend day (maximum one per month).
- Represent the Therapy Team and The Children’s Trust when appropriate, deputising for the Head of Therapy - Rehabilitation, as required.
- Actively participate in and support the running of relevant meetings.
- To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We're looking for a confident and compassionate Co-Director to lead our mental health charity using gardens, creativity & community for recovery.
**We offer mentoring support for applicants who might benefit from additional guidance - please see the full Job Description for further details**
About Sydenham Garden
Based in Lewisham in South-East London, Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries).
About the role
Our Director has been in post since November 2021 and on returning from maternity leave in January 2026 she will be working 3 days a week. We are seeking a Co-Director to jointly lead the organisation going forwards as we have made a positive decision to move towards a co-director model. This is an exciting opportunity which can have benefits of increasing capacity, efficiency, and transparency and allow for a broader range of identities both to better reflect the diverse populations they serve and as a way to include more diverse leaders. It is a model that can also reduce burnout, build equity, and support flexible working.
As Co-Director you will be jointly responsible for leading and manage the day-to-day running of Sydenham Garden for the benefit of our co-workers. This will involve overseeing implementation and regular review of Sydenham Garden’s strategic plan and to ensure all governance arrangements are in place to monitor the work of the organisation and to report to the Board of Trustees and to funders.
You will ensure fundraising and financial plans and processes are in place to deliver the agreed services, including fundraising from Trusts & Foundations, community fundraising and developing contracted services as necessary.
The Co-Directors will be jointly accountable to the Trustee Board for all aspects of the job description. You may take lead responsibility on particular areas which will be discussed and agreed with the existing Co-Director and Trustee Board.
About You
You are a confident and compassionate leader with a commitment to the mental health and wellbeing sector. You bring a thoughtful, strategic and inclusive approach to leadership.
Your communication skills are excellent, and you’re able to build strong, trusting relationships with colleagues at all levels, as well as with external partners, funders, and stakeholders. You are deeply committed to Equity, Diversity and Inclusion, with a clear track record of putting these values into practice.
You have a proven experience in securing income for charitable work and are confident in financial management and planning.
You also understand the value of co-production and have experience working collaboratively with volunteers and co-workers (service users), ensuring their voices are central to service design and delivery.
We’re looking for someone who is dedicated to the mission of Sydenham Garden and has relevant experience at management level in a mental health charity of similar organisation.
How to apply
Candidates will be shortlisted based on:
· Experience of working at a management level in a mental health charity or comparable organisation.
· An excellent strategic thinker with experience of input into strategic development and implementation.
· Good communication skills and the ability to build relationships with colleagues at all levels in an organisation and with external contacts and partners.
· A proven commitment to Equity, Diversity and Inclusion.
· Experience of line managing and developing staff, including through appraisal systems.
· Proven ability to secure income, manage fundraising processes and to manage and produce fundraising applications.
· Experience of financial management and planning, including managing budgets.
· Experience of working with volunteers and co-workers (service users).
Diversity, Equity, and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
To apply, please send us a CV together with a supporting statement (maximum 2 pages, minimum font size of 11) that addresses how you meet the Person Specification listed above.
The client requests no contact from agencies or media sales.