Support service manager jobs in city of london, not specified
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.
What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.
Key responsibilities:
- Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
- Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
- Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.
Essential requirements:
- Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG
- Proficiency in office software, including Word, Excel, PowerPoint
- Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrable commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
We are seeking an employment law adviser to fill the post of National Officer Employment Law. As a professionally qualified Solicitor or Legal Executive with 2 years post-qualified experience you will lead our legal team and provide professional legal advice on employment law matters. The National Officer Employment Law role is pivotal in supporting our Senior Management Team, staff, and members, ensuring that our legal services are effective and aligned with the union's objectives of building union power.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- London Starting salary: £63,279 p.a. rising to £72,098 p.a. or Regional Starting salary: £58,877 p.a. rising to £67,689 in annual increments
- London or Region
Successful candidates for the National Officer Employment Law will be able to demonstrate:
- Proven experience in employment law and legal management.
- Strong leadership and people management skills.
- Excellent communication and negotiation abilities.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage complex legal issues.
The main duties of the National Officer Employment Law role include:
- Delivering expert legal guidance and representation on employment law issues.
- Conducting legal research, drafting claims, and other legal documents.
- Managing a team of legal professionals, overseeing casework management and ensuring alignment with the union's strategic goals.
You will be committed to developing your team, through training, appraisal and the use of technology and you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential for the National Officer Employment Law role.
Closing date: at 12 midday on Friday 13 June 2025
Interviews will be held by Zoom: Wednesday 2 July 2025
Selected applicants may be invited to a second interview on Friday 4 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: NATIONAL OFFICER EMPLOYMENT LAW
Ref: 0325
Grade: Band 5, London or Region
Salary:
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23 -19
Regional Spine points £58,877 p.a. rising to £67,689 p.a.
Location: London/Region
Purpose of the job:
To lead on and deliver professional legal advice, guidance, and representation on employment law matters to the Senior Management Team, Staff, NEC and members.
To undertake a management role with direct responsibility for two Legal & Employment Rights Managers (Senior Paralegals).
Responsible to: Band 6, Head of Legal & Equality
Responsible for: Band 4 Legal & Employment Rights Managers (Senior Paralegals /Junior Lawyers)
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1.Key areas
- Conduct legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Provide legal advice to SMT, NEC, members
- Negotiate settlements on behalf of PCS members
- Keep up to date with new developments in employment legislation
- Provide employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Contribute to the development of the Unions policy objectives including the PCS planning process
- Provide leadership in delivering the unions Legal and Employment Rights strategy
- Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the Legal and Employment Rights Unit
- Provide advice to relevant committees including the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Provide input into budgetary processes including bid preparation, monitoring and control where relevant
2.People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for Line Manager when required
3.Communication
- Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
4.Casework Management
- Advise in the handling of personal casework
- Liaise with Solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
5.Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
6.Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
7.General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: NATIONAL OFFICER EMPLOYMENT LAW
Ref: 0325
Date: May 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualified Solicitor/Legal Executive with 2 years post-qualified experience
EXPERIENCE
- Proven experience in employment law and legal management, including advocacy and representation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- Industrial relations and negotiations
- High level project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Budget monitoring and control processes
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide strategic and policy implementation advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Membership & Engagement Officer
Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale
Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis.
Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.
Interview: w/c 30th June 2025
Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance
About Us:
AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members.
We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems.
This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity.
As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team.
Key responsibilities include:
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Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.
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Supporting the Membership and Services team to respond effectively and efficiently to member queries
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Support the recruitment and retention of members
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Analyse member trends and use this information to support the development of engagement strategies
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Collaborate with partners to deliver high quality services
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Manage and moderate online events and member communities
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Supporting Membership with membership renewals.
We are looking for an experienced Officer with the following attributes and experience:
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Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.
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Understanding of the advice sector and pressures on services.
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Experience working in a support, membership, or advice network environment.
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Organising events and forums (both virtual and in-person).
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Engaging and supporting organisations or individuals in a professional context.
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Collaborating with external partners and service providers
Posted on: 06 June 2025
Closing Date: 23rd June 2025
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.
As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.
It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a PA & Events Assistant to provide comprehensive administrative support to our Senior Leadership Team and help with the planning and execution of internal and external events. Reporting directly to our CEO, you will play a crucial role in upholding and improving our overall operational excellence.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As PA & Events Assistant you will:
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Manage diaries and inboxes for Senior Leadership Team (SLT) members, scheduling meetings, appointments, and ensuring timely responses to correspondence.
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Coordinate travel arrangements, prepare meeting agendas, and take minutes as required.
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Oversee general organisational inboxes (e.g., info@), ensuring prompt and appropriate responses or delegations.
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Maintain organised records of communications on our CRM and follow-up actions.
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Manage guest lists for all events, including invitations, RSVPs, and attendee communications.
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Own and update action trackers for key events, ensuring tasks are completed on schedule.
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Liaise with event suppliers and coordinate logistics to ensure successful event delivery.
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Support the maintenance of our volunteer database and for events ensure volunteers are engaged and recognized for their contributions.
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Recruit and coordinate volunteers for events.
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Organise and manage internal social events and initiatives, such as staff socials and the buddy system.
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Support the day-to-day office facilities, including maintenance requests, supplies inventory, and liaising with service providers.
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Assist with financial tasks such as processing invoices and volunteer expense claims.
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Manage the inventory and fulfillment of merchandise orders, ensuring timely delivery and accurate record-keeping.
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Maintain accurate records of donor interactions and funding outcomes on our CRM.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have some experience of being a PA and event organisation.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Events Officer
Annual Salary - £24,000 - £28,500 FTE, (£14,400 - £17,100 pro rata)
Weekly Hours - 21 hours (part time)
Reporting To - Community & Events Manager
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
- Generous Holiday Allowance – Enjoy 32 days off a year (Pro rata, including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
- Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
- Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
- Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
- Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
As Mass Participation Events Officer (Challenge Events Officer), you will play a key role in engaging supporters to take part in exciting fundraising Challenge Events, from the London Marathon to cycle events and adrenaline fuelled challenges like a sky-dive or abseil, raising vital funds for disabled children and young people. You will be responsible for recruiting participants, providing excellent supporter care throughout their fundraising journey, and ensuring long-term engagement with Challengers, while managing multiple projects to create a smooth, rewarding experience for all. Alongside supporting third-party events, you will leverage your skills in marketing, social media, and event planning to maximise participation and meet ambitious fundraising targets.
Please note: this role is managing and supporting our Challenge Events program (an industry standard term for all walking/running/cycling/adrenaline challenges) and supporting individual supporters who would like to take part in these events. There will be some opportunity to organise our own Challenge Events however, the management of Challengers flagship fundraising events sits within a different role.
You’ll Be Great If...
- You have experience in fundraising, particularly within community and events, and know what it takes to run successful campaigns.
- You’re highly organised with excellent problem-solving skills and attention to detail.
- You can build strong relationships with a wide range of people, from volunteers to donors.
- You understand the challenges faced by disabled children, young people, and their families.
- You’re tech-savvy, confident using Microsoft Office, design tools like Canva, and open to learning new systems quickly.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance.
You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 16 June 2025
Interviews: Friday 20 2025
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Location: Homebased
Contract: Full time, fixed term 1 year contract.
Salary: Salary £34,000 per annum
Closing Date: 26 June 2025
If you have the creativity and skills to develop engaging and accessible elearning content that supports youth development, then joining Sea Cadets as a Senior Virtual Learning Officer could be a good move for you!
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Senior Virtual Learning Officer to join our learning development team.
This role will be involved in the development of training covering subjects such as:
- Safeguarding
- EDI topics such as Autism and Gender Diversity
- Health and Safety
- Onboarding new adult volunteers to Sea Cadets
If you enjoy eLearning development this could be the role for you.
Responsibilities
- Work with course designers to develop new, and maintain existing, elearning and media content.
- Translate storyboards into interactive learning content, creating activities, graphics, animations, audio and videos, using tools such as Articulate (Storyline and Rise), Canva, H5P, Murf and Adobe.
- Ensure learning meets development guidelines, and is accessible, functional and engaging.
- Integrate learning content to create courses on our learning management system (Moodle).
- Test learning content, including using screen readers and other accessibility software.
- Help to maintain the guidelines for course development.
- Support the day-to-day administration of the Sea Cadets learning management environment
- Cultivate strong working relationships across multiple teams (internal and external)
- Stay up to date with latest system upgrades and advise on their potential impact on existing or new courses
Requirements
- eLearning development experience ( e.g. tools such as Articulate Storyline and Rise, or similar)
- Experience in media creation for graphics, sound and video editing.
- Good MS Office skills
Desirable
- Experience using Teams and SharePoint
- Knowledge of Web Content Accessibility Guidelines (WCAG)
- LMS Administration experience (our platform is based on Moodle, Mahara and Alfresco but other LMS skills will be transferable)
- Subject matter knowledge in one of the following areas:
- Supporting Autistic young people
- Specialised educational needs
- Other Equity, Diversity and Inclusion subjects
- Safeguarding
- Onboarding new people
For further information, please download the Recruitment Pack.
Benefits
- Some hybrid working opportunities
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Job Title: Language and Communications Coordinator
Hours: Full Time (36 hours) - working pattern to be agreed. Maternity cover until 31st July 2026.
Salary: £26,225 per annum
Location: Home-based in Wales
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The Role:
As a member of the Coram PACEY Cymru team to coordinate the planning and delivery of work related to language and communications in Wales, delivering against the Welsh Government and other bodies funded work programmes. Through this work raise the profile of childcare and early years professionals and the work of Coram PACEY Cymru across Wales. Fluent Welsh language skills are essential for this post.
We welcome applications for this role through English or Welsh.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Sunday 15th June 2025
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Teitl Swydd: Cydlynydd Iaith a Chyfathrebu
Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Dros gyfnod mamolaeth. Cytundeb tymor penodol hyd at 31 Gorffennaf 2026.
Cyflog - £26,225 y flwyddyn
Lleoliad - Gweithio Gartref yng Nghymru
Ynglŷn â Coram
Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.
Ynglŷn â Coram PACEY
Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.
Y rôl:
Fel aelod o dîm Coram PACEY Cymru, cydlynu cynllunio a chyflwyno gwaith yn ymwneud ag iaith a chyfathrebu yng Nghymru, gan gyflwyno yn erbyn rhaglenni gwaith Llywodraeth Cymru a chyrff eraill a ariennir. Trwy'r gwaith hwn codi proffil gweithwyr proffesiynol gofal plant a blynyddoedd cynnar a gwaith Coram PACEY Cymru ar draws Cymru. Mae bod yn rhugl yn y Gymraeg yn hanfodol ar gyfer y swydd hon.
Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.
I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.
Dyddiad Cau: 11.59pm, 15 Mehefin 2025
Dyddiad Cyfweld: i'w gadarnhau
Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.
Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.
Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.
Rhif Elusen Gofrestredig. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£160 per session | Approx. 4 hours per week
This role will be based in Shepherd’s Bush with travel across London
About the role
The Group Work Facilitator will play a pivotal role in delivering the CouRAGEus Project, an initiative designed to support Black and Global Majority young women, LGBTQ+ youth, and disabled young people. The role involves facilitating safe, inclusive, and empowering group work sessions that foster emotional resilience, healthy relationships, and self-advocacy.
The Facilitator will provide a trauma-informed, culturally responsive space where participants can explore issues such as mental health, well-being, consent, and social justice. By collaborating with a multidisciplinary team and tailoring interventions to meet diverse needs, the Facilitator will help participants build confidence, develop skills, and navigate challenges while promoting their overall safety and empowerment.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gender-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gender-based violence, whilst working towards a society free of gender-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gender-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gender-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
How to apply
Early applications are highly encouraged as applications will be reviewed on a rolling basis and this role may be filled before the advertised closing date.
The interview process will consist of two stages; first stage interviews will take place on a rolling basis.
Further Information
We actively encourage applications from individuals from Black and Global Majority backgrounds, as this reflects the focus and lived experiences of the young people the CouRAGEus Project supports. We are committed to building a team that is representative of the communities we work with and to delivering culturally responsive support.
This post is subject to satisfactory references, DBS check, and social media check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme. We also provide clinical supervision, access to an ongoing CPD programme, and the opportunity to work in a leading multi-cultural feminist organisation.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




The client requests no contact from agencies or media sales.
The Role
This is an exciting opportunity to join CSW, a Christian organisation working for religious freedom through advocacy and human rights in the pursuit of justice. CSW is an incredible team of people dedicated to bringing about freedom and justice all over the world. We are confident in our identity as a Christian human rights organisation that works for freedom of religion or belief for all people, no matter what religion, belief, faith or no-faith they might hold.
We are seeking a Finance Officer with a keen eye for detail, and an aptitude for learning new skills, to take on purchase ledger and payroll administration duties in our Finance Department. You will have either begun on the path of attaining a financial qualification or had some experience in a similar role. The successful candidate will be responsible for the accurate and timely processing of all purchases, payments and returns, including supplier invoices, staff payments (salaries, expenses and advances), project and contractor payments and credit card transactions. Responsible for project reporting against budget.
Key responsibilities (full responsibilities listed in the application pack):
- Ownership of the purchase ledger system, administering the entire process of invoice receiving, checking, coding, distributing for approval, posting to the accounts software (currently Sage), setting up domestic and international payments for authorisation, and electronic filing of documents.
- Administering all credit card returns including distribution of statements to colleagues, checking and coding returns, collating documents, submitting for line-manager approval, posting to Sage and following up on outstanding items.
- Administering staff and contractors expense claims, advances, returns and funds transfer requests, including checking and coding, submitting for budget-holder approval, arranging payment both domestic and international, and electronic filing of documents.
- Recording project expenditure against budget and drafting project financial returns to meet funder deadlines.
Essential criteria (full criteria listed in the application pack):
- Either started on a financial qualification or have had experience in a similar role.
- Exposure to SAGE Line50 or other accounting package.
- Confident using Microsoft Outlook, Excel and Word.
- Previous experience of using accounting software.
- Good team working and relationship-building skills.
- Excellent communication skills, both written and oral.
- Excellent attention to detail and commitment to accuracy.
- Must have the right to reside and work in the United Kingdom.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution.
The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Deputy Director - Work
- Permanent
- Salary £71,729 per annum
- Full time
- Flexible working options will be supported.
- Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Centre for Ageing Better is looking for a talented Deputy Director to lead on work, retirement and transitions. Overseeing a programme of research, policy development, influencing activity and a growing employer network you will be leading our work to ensure equitable access to decent work for those aged 50+.
We are looking for someone with a good understanding of the UK labour market policy and the implications and opportunities for those aged 50+. You will be skilled at developing strategy and leading a multi-disciplinary team to translate it into an impactful programme of work. You will be comfortable working externally to build relationships and make the case for change to policy makers, potential funders and in the media, and you will bring research expertise and experience of developing and delivering research projects using a variety of methods.
It’s an exciting time to join us and as a member of our senior management team you will help shape our organisation over the next few years, support our fundraising and business development activity, and lead cross-organisational networks and activity.
How we work is as important as what we do – you will be a collaborative and empowering leader, committed to equality, diversity and inclusion, and able to support and inspire a high performing team to help achieve our ambitions.
If that sounds like you and you are up for the challenge then we’d love to hear from you.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply please follow the link to complete an application form and Equality and Diversity form. Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is midday 16th June with in-person interviews on 24th June.
The client requests no contact from agencies or media sales.
The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
Chief Operating Officer
Salary band: £50,000-£60,000 per annum, depending on experience
Reporting to: CEO
Key leadership role within a dynamic growing charity transforming young people’s lives in London.
We are seeking a dynamic and motivated leader to join our Senior Leadership team as Chief Operating Officer / Head of Central Resources. This is a key role managing and continuously improving our central operations, enabling the Trust to maximise our impact. Genuine passion for social mobility and creating opportunities for young people is essential as well as a high level of personal responsibility and ambition to drive the Trust’s long-term success.
Construction Youth Trust is an ambitious, impact-led charity whose mission is to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds, under-represented groups and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive to achieve net zero and future economic growth, offering young people substantial opportunity for career progression.
Scope of role
We recognise the scope of this role is wide and we are open to working with the successful candidate to flex the span of their initial responsibilities dependent on their individual strengths. While we are ideally seeking an experienced Senior Leader who can deputise for our CEO and oversee daily operations as Chief Operating Officer, we have deliberately set the Job Specification requirements broad. We are open to considering outstanding candidates with ‘potential’ and investing in their growth and development, so long as they demonstrate motivation and willingness to learn as a charity leader.
The final Job Description and Job Title will be agreed with the successful candidate. We have included a wide salary range to reflect this flexibility, and the salary offered to the successful candidate will be dependent on experience and level of responsibility.
How do I apply?
If you are ambitious about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible.
Closing date: 16th June 2025. However, we strongly recommend that you send your CV and supporting statement as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.
You can access Job Description, and Person Specification for this role directly via this site.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.
If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.
Benefits and entitlements:
You’ll be eligible for many of our benefits including:
• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
• Discretionary “Day for You” as an additional well-being day
• Opportunity to take a 6-week sabbatical after 3 years of service
• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
• All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
• Access to Workplace Options EAP (a provider of employee support services)
• Opportunity to Work from Home (in line with Trust policy)
• Opportunity to take part in the wider team’s wellbeing and social activities
• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.