Support service manager jobs in city of london, not specified

Project Officer – Active Journeys

London, East & South-East

£28,831 per annum (pro rata for part time hours)

Ref: 08REC 

Full Time 37.5 hours per week – happy to talk flexible working

Base: Hybrid, with travel around London, East & South-East

About the role

Are you passionate about active travel and community engagement? This is an exciting opportunity to become part of the Active Journeys team at Sustrans, based in the London, East and South-East region. As a Project Officer, you will play a dynamic role in delivering a variety of walking, wheeling, and cycling projects that make a real difference to people's lives.

In this varied role, you will be responsible for planning and delivering practical activities for young people in schools, supporting the implementation of School Streets to create safer and healthier environments, and working closely with the National Cycle Network and Infrastructure teams on community engagement for related schemes. You will engage with a broad range of internal and external stakeholders, building strong relationships to ensure the successful delivery of projects, and will also be responsible for integrating Sustrans volunteers into your work to help maximise impact and community involvement.

This role requires regular travel within the region and the flexibility to work on-site at various project locations on behalf of Sustrans.

About you

You should have experience working with schools and/or community groups, which may include voluntary work. You’ll be confident managing small projects while also contributing effectively as part of a team and building collaborative relationships. We’re looking for someone who understands active travel and the challenges faced by communities experiencing inequalities. You should also have a good understanding of behaviour change theories, safeguarding principles, and health and safety legislation, including conducting risk assessments.

Strong written and verbal communication skills are essential, along with the ability to work across multiple projects and lead group workshops. You will be proactive, able to manage your own workload, and confident in solving problems as they arise[JB1] .

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service

• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

  Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 June 2025.
• Interviews will take place in via MS Teams during the week commencing 16 June 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office (working from home is an option in line with Crisis’ Hybrid Working policy) 

About the role

As the Data Protection and Compliance Officer, you will deliver the data protection and compliance agenda at Crisis, ensuring a risk-based approach in line with applicable laws including the Data Protection Act 2018, UK General Data Protection Regulation and the Privacy and E-Communications Regulation in respect of marketing compliance.

You’ll work right across the organisation, from supporting our client facing regional centres in effective information sharing to help end someone’s homelessness, to working with Crisis’ transformation programme to help improve the governance and safekeeping of corporate and personal records. It is a hugely varied and busy role where you can switch from interacting with members of the public, our clients on rights issues to advising on police disclosure requests.

This is an exciting time to join Crisis and to be part of the new Compliance, Risk and Governance Team, influencing the privacy and data protection agenda for 2025-26. You would be an integral part of this small, yet influential team supporting the organisation to meet its legal obligations, understand its regulation requirements, and foster best practice.

About you

To be successful in this role you will have:

• Extensive knowledge of UK Data Protection law including an understanding of marketing legislation (PECR)
• A pragmatic, risk-based approach to advising internal teams on compliance activities
• The ability to translate data protection law into everyday terms and actions
• An understanding of information security and its interdependency with data protection requirements
• The ability to prioritise and work effectively with various departments.
• A values-based approach to how data is utilised, ensuring that it is not only lawful but fair, meeting the reasonable expectations of the people whose data Crisis is entrusted to protect.

You may have experience in, data protection, information governance or legal services provision in the not-for-profit, private or public sector.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15 June 2025 23:55

Interview process: Competency-based interview

Interview date and location: Tuesday 24 June 2025 via Microsoft Teams

Role Summary

We are seeking a dynamic and mission-driven Executive Director to lead ProVeg UK in this next phase of growth and impact. This role combines strategic leadership with high-level stakeholder engagement, fundraising, and organisational development. The ideal candidate brings entrepreneurial energy, exceptional communication skills, strong credentials in the UK NGO sector, and a passion for food systems transformation.

ProVeg UK has a very strong track record in influencing public food through its School Plates programme, which has, to date, swapped over 47m meals from meat-based to plant-based or veggie. We work in over 8,000 schools across the UK, reaching over 1.3 million children every day. We are keen to expand this excellent work to a wider range of stakeholders, including hospitals (a new manager has just been recruited to develop a Hospital Plates pilot), policymakers, the corporate sector and media. 

The Executive Director will be at the forefront of this expansion, while also ensuring the continued success of our existing programmes. As such, this is a high-impact role, offering the opportunity to be a catalyst for positive change in the UK’s plant-based and alternative protein movement — helping to shape a more sustainable future.
 

Job Details

Reports to: Deputy CEO
Country: UK
Location: Greater London Area (within 1.5 hours by train)
Hours: Full-time (35 h/week)
Salary: £55-60k (plus London allowance of £3k, if applicable)
Start date: ideally ASAP
 

Responsibilities

Strategic Leadership

• Develop and deliver ProVeg UK’s long-term strategy aligned with ProVeg International’s mission
• Lead the design and scaling of UK-based programmes that create measurable impact and reflect local opportunities and needs
• Represent the organisation to increase ProVeg’s visibility and influence.
• Sit as a member of the ProVeg C.I.C. Board.

Stakeholder Engagement & Fundraising

• Cultivate and strengthen relationships with strategic partners including food companies, government agencies, foundations, and major donors
• Identify and pursue funding opportunities, including government tenders and philanthropic partnerships, with a strong focus on climate and health-related funding
• Act as a public thought leader and spokesperson in the UK for food systems transformation in line with ProVeg International’s strategy
• Manage governance and engagement with the UK board

Team & Organisational Development

• Lead and support our fantastic, high-performing UK team and foster a culture of collaboration, inclusion, impact and evaluation
• Provide regular coaching and feedback, ensuring clear objectives, performance development, and providing recognition
• Foster innovation, improvement and a growth mindset in the team, and identify new opportunities to grow our UK work
• Collaborate with ProVeg International teams and other ProVeg countries on shared programmes and goals

Financial Management & Reporting

• Develop and oversee the UK annual budget, ensuring financial sustainability and strategic resource allocation
• Ensure compliance with UK regulations, reporting requirements, and ProVeg International policies
• Provide timely and transparent reporting to the Deputy CEO, International team, and Board

Qualifications

Essential

• Proven leadership experience (5+ years at deputy- or C-level)  in a UK-based NGO or mission-driven organisation, ideally in food, climate, or health sectors
• Demonstrated success in fundraising and partnership building, especially with foundations, governments, or climate philanthropies
• Strong entrepreneurial mindset and ability to develop and execute impactful strategies
• Outstanding communication and interpersonal skills, with experience speaking to media and government bodies, at public events, and with internal stakeholders of all levels (Board, Senior Leadership Team, Staff and Volunteers)
• Deep understanding of UK funding landscape, policy environment, and relevant NGOs 
• Experience leading diverse and remote teams, with a collaborative and empowering leadership style
• Commitment to ProVeg’s mission and values, and strong alignment with our strategic goals
• Experience working with cross-functional and international teams
• Committed to following a plant-based lifestyle
• Knowledge of good governance practice
• Willingness to devote the necessary time and effort to effectively fulfil the role of Director

Desirable

• Existing network of funders, policymakers, or influencers relevant to food systems or climate in the UK
• Postgraduate degree in a relevant field (e.g. in public policy, environmental studies, food systems, business, or similar)
• Familiarity with effective altruism principles and evidence-based programme design
• Understanding of plant-based innovation, sustainable diets, or alternative proteins

Benefits of working with us

• Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)
• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support
• Enhanced maternity, paternity, shared parental and adoption pay
• Compassionate animal companion leave
• Employee Assistance Programme including counselling
• Access to 24/7 virtual GP Service
• Mindfulness support via a free Headspace account for you and up to 5 friends or family members
• Access to the Wisdom app with exclusive perks and discounts
• Membership to the OpenUp platform
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
   

When?

Application deadline: 15.06
First (People & Culture) interview: 23.06 - 26.06
Trial task: 03.07-06.07.
Second (team) interview: 14.07 - 22.07
Final (executive) interview: 24.07 - 26.07
 

Further information

Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!

Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

The Role

Are you deeply driven to help others? Do you have the desire to do this in a creative and personal manner? Being an engagement lead may well be the job you have been looking for.

It is a human need to engage with the world and with each other in a meaningful way. But what does this engagement look like? There are as many answers to that question as there are people in the world. For those who are older and disabled it is a great challenge to maintain the relationships and activities that have supported them through life. As engagement leads at Hammerson House it is our challenge to help them do so and, taking a person centred approach, results in a wide and ever shifting variety of activities and individual interventions for our residents. We are a large and innovative organisation that is always trying to develop new ways to foster community and connect our residents with what matters to them.

We are specifically looking for a new member of the team to work with our residents living with dementia and while this does present particular challenges the rewards are also particularly high.

This is a job of tremendous variety and possibilities and requires individuals who have the energy, people skills and logistical know-how to bring the right ideas to fruition. Experience of working in care is not a necessity and we would welcome candidates with a diverse range of people-facing experiences and those with creative backgrounds. Experience of supporting people with dementia or other neurological conditions would be desirable.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum for the full time role

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

• Junior Finance Business Partner for a University in Elephant and Castle
• Hybrid working, market leading benefits package, fantastic progression

About Our Client

University of the Arts London (UAL) is looking for a motivated Junior Finance Business Partner to join our College Finance Team. This is a fantastic opportunity to step into a strategic role, delivering financial insight and driving financial transparency at one of the world's leading creative universities.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Job Description

As Junior Finance Business Partner, you will be part of a high-performing team that works closely with academic and professional service leaders across the College. You will provide high-quality financial insight, support resource planning, and contribute to key strategic decisions through the delivery of accurate budgeting, forecasting, and monthly reporting.With a focus on analysis and interpretation, you'll help ensure financial information is accessible, relevant, and actionable for stakeholders at all levels. You will also play an important part in maintaining compliance with university-wide policies and financial controls, while promoting continuous improvement in systems and processes. Your work will underpin key operational decisions, while your input into financial training and reporting tools will help non-finance colleagues engage confidently with budgets and policies.

The Successful Applicant

You will hold an undergraduate qualification in a relevant discipline or possess equivalent practical experience and ideally be actively working towards a professional accounting qualification such as ACCA, CIMA, or ACA.You will bring a strong foundation in financial planning, reporting, and management accounting, along with the confidence to deliver meaningful analysis, reports, and recommendations under tight deadlines to stakeholders at all levels.You will need experience in producing and communicating financial information, particularly around staff costs and forecasting, and a good understanding of financial policies and procedures. Confidence using Excel is essential, and familiarity with finance systems such as Agresso or Excelerator would be advantageous.Whether you are early in your career and ready to progress, seeking a more collaborative environment, or part-qualified and looking to build on your expertise, this is an opportunity to gain valuable skills and grow with support and purpose.

What's on Offer

Our offer

We would like to offer the successful candidate:

• £39,644 - £48,394
• Hybrid working: 50% On site, 50% remote working
• 31 days annual leave plus bank holidays
• ‎Competitive defined benefit pension scheme (LGPS)
• ‎Additional benefits including equal parental leave and paid volunteering leave

Contact
Daniel Page
Quote job ref
JN-042025-6716003Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Senior Surveyor to join us on a full-time, permanent basis.

The Benefits

• Salary of £59,000 - £65,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an exciting opportunity for a dedicated RICS qualified building surveyor to join our renowned organisation.

You’ll have the chance to maintain and enhance some of the most beautiful and historically significant public spaces in the UK, having a direct impact on ensuring these treasured parks remain accessible, safe and enjoyable for millions of visitors each year.

What’s more, with plenty of opportunities for personal and professional development, you’ll be able to develop your skill set and develop a great work/life balance whilst helping to shape the future of The Royal Parks' built environment.

So, if you’re ready to take on a pivotal role in preserving and enhancing the iconic Royal Parks, we’d love to hear from you!

The Role

As a Senior Surveyor, you will play a pivotal role in the conservation, maintenance and enhancement of various historic and operational structures across the Royal Parks.

Overseeing assets such as buildings, monuments, lakes, bridges and public facilities, you will ensure these are preserved and maintained in accordance with best practices, while balancing budgetary constraints and regulatory requirements.

You will also manage cyclical condition surveys, oversee the Forward Maintenance Register and develop conservation and maintenance plans, ensuring compliance with statutory regulations

Additionally, you will be responsible for managing budgets, reporting on Key Performance Targets (KPTs) and supervising a multi-disciplinary team of surveyors and engineers to deliver on the maintenance priorities.

Additionally, you will:

• Provide expert advice on building conservation and health and safety
• Support the maintenance of asset registers and essential records
• Oversee minor works projects and liaise with relevant teams
• Provide design reviews for maintainability and constructability
• Assist in preparing conservation reports and schedules for buildings occupied by third parties

About You

To be considered as a Senior Surveyor, you will need:

• Proven experience in building surveying
• Knowledge and experience of Building Regulations
• Experience of planning and listed building practise, the roles of Historic England and local planning authorities
• Knowledge of Building Pathology
• A professional RICS qualification

Other organisations may call this role Chartered Building Surveyor, Chartered Surveyor, Senior Commercial Surveyor, Senior Residential Surveyor, Senior Quantity Surveyor, Senior Building Control Surveyor, or Senior Planning and Development Surveyor.

For more information on the Estates and Projects Directorate, please have a read of the Candidate Brief attached.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Senior Surveyor, please apply via the button shown. Successful candidates will be appointed on merit.

Director of Programmes
London (with flexibility for one day of remote working per week)
£72,000 – £92,000 per annum

Our client, a fast-growing London-based charity harnessing the power of football to transform lives, is seeking a strategic, delivery-focused Director of Programmes to lead the next phase of its operational growth. The organisation delivers accessible, high-quality football programmes to thousands of young people across London, regardless of background or ability to pay.

With ambitious plans to reach 20,000 young people each week by 2028, this senior leadership role will play a critical part in ensuring the charity’s programme delivery continues to scale without compromising on quality, impact, or accessibility. The successful candidate will be responsible for building and managing the operational engine that underpins the charity’s work, shaping the football experience on the pitch and ensuring consistency across multiple delivery sites.

This is an opportunity to lead a high-performing, mission-driven team and to embed the systems, structures, and culture needed for sustainable growth. The Director will oversee delivery and safeguarding, drive data-informed decision-making, and work closely with internal stakeholders and external partners to maintain the charity’s high standards and trusted reputation.

While experience in football is not required, a deep passion for the sport and its power to drive social change is essential. This role is ideal for someone eager to lead programme delivery at scale and ensure that no young person is left behind due to their background or financial circumstances.

The ideal candidate will bring:

• Proven experience leading and scaling programme or service delivery in a fast-paced, high-growth environment

• Strong operational leadership with a data-driven mindset and digital systems expertise

• A track record of managing teams, building high-performance culture, and fostering cross-functional collaboration

• Deep understanding of safeguarding and risk management in youth-focused settings

• A passion for using football or sport more broadly as a tool for social impact

This is a unique opportunity to shape a much-loved product and play a pivotal role in building a more inclusive, accessible future for youth sport in London.

Recruitment Timeline

• Deadline for applications: Wednesday 26th June 2025

• Interviews with Prospectus: w/c 30th June

• First Interview with the Client: w/c 14th July (online)

• Final Interview with the Client: w/c 21st July (in-person)

To learn more and see how to apply, please redirect to the role on our website.

Prospectus is proud to support candidates throughout the recruitment process. Applications are welcome from all backgrounds, and we are committed to fostering an inclusive recruitment experience.

We are seeking a dynamic and experienced strategic lead to drive the next phase of our Right to Health campaign. This new role will work with our experienced and well respected team and our extensive network, to make the political case for the better legal recognition and real-world protection for the right to health. 

An ideal candidate

You will be a passionate and experienced advocate for health, human, social or environmental rights, committed to driving meaningful change in the UK. You will bring proven expertise in leading policy, advocacy, or parliamentary engagement work - ideally within health, human rights, social or environmental justice sectors - and thrive in building strong, strategic relationships with government, civil society, and community stakeholders.

You have a good understanding of the structural causes of health inequality and the power of human rights frameworks to address them. You will know how the UK political and parliamentary systems work, and you are skilled at influencing these processes through clear, compelling narratives backed by evidence.

You are able to communicate with clarity and impact, tailoring your message to diverse audiences - from policymakers to grassroots activists. You are confident working independently and collaboratively within a small, flexible team, balancing strategic vision with practical delivery. Your approach is solutions-focused, inclusive, and grounded in the lived realities of people affected by health inequalities.

Most importantly, you are motivated by the opportunity to join a dynamic and well respected organisation and lead a strategic campaign that challenges the status quo and contributes to a fairer, more just UK.

You have the right to work in the UK and be able to work from home in London or within easy reach of London.  A minimum of weekly attendance in London will be required.

This opportunity is open to applicants wishing to deliver the work on a self-employed freelance or employed basis.

Role Purpose 

The Head of Research, Policy and Insights will join the Senior Leadership Team (SLT) alongside the Head of Operations, Head of Programmes and Engagement and Head of Marketing and Communications. This role is pivotal in guiding OKRE’s strategic direction, leveraging research to inform programme and policy development, and advocacy efforts.

You will lead the expansion and application of OKRE’s distinctive research activities (see Playing with Videogame Culture, and Entertainment Industries Taskforce), developing and delivering an ambitious programme of work that helps transform understanding of entertainment media, its impacts, and the ways different communities work with it. 

A key focus will be development of an “Entertainment Impact Index”, a key recommendation from OKRE’s report ‘Delivering social impact in entertainment content – priorities, approaches & challenges.’ This new framework will complement existing impact measurements, supporting cross-sector collaboration and shared learning. 

Engaging with trends in entertainment, including technological developments such as AI and machine learning, and approaches to charity and social impact, your role will involve identifying challenges and opportunities. You’ll develop strategies to measure and assess the impact of OKRE’s work, ensuring data informs both annual planning and growth opportunities. 

Key Responsibilities:    

Leadership and Strategy  

• Work with fellow SLT members to develop and implement organisational strategies that embed a research and insights-led culture within the charity. 
• Craft and execute strategies for OKRE’s research and policy work, broadening the organisation’s reach and impact.
• Lead OKRE’s work with research consultants and work with other senior team members to develop and support colleagues across our staff and associate team working on insights and policy activities.
• Keep abreast of developments in entertainment and media (including tv, film, video games, creator content) as well as social impact, behaviour change and narrative change sectors, to support the dissemination and use of that knowledge across the organisation and beyond.

Programme design and delivery  

• Lead on the development and delivery of a high impact programme of research and policy projects, spearheading major initiatives, such as the Entertainment Impact Index, and running regular convenings with key industry figures to develop actionable tools. 
• Manage research materials, ensure regulatory compliance, and provide quality assurance on research, data and insight-related work in service of the charity’s goals and objectives. 
• Provide insights to the wider OKRE team on key sector trends and opportunities relevant to programmes such as the OKRE Summit and OKRE Fund. 
• Evolve evaluation strategies and provide practical support to team members to assess OKRE’s work, understanding what difference the charity has made, and synthesise learning to inform future activity. 

Communication and Impact: 

• Commission research through internal panels or external agencies and produce tailored briefings and reports. 
• Turn research findings into sharp insights, impactful policy narratives, guides, tools, and training resources for the sectors we work with. 
• Represent the organisation at industry events, advocating on policy matters and advancing the organisation’s thought leadership.

Stakeholder Management 

• Seek out, build and maintain strong relationships with key organisations, funders and partners working in entertainment, charity, research and policy fields.
• Be a passionate advocate for and support the whole team to adopt an insights and evidence-based approach to their work. 
• Define and advance a clear learning agenda based on the needs of key stakeholders in the business. 

Skills & Experience 

• Proven experience in strategic planning and delivery within research and policy environments. 
• Demonstrable success in identifying emerging policy opportunities and applying research-led approaches to boosting organisational influence. 
• Senior level experience managing research and policy portfolios, with budget accountability in commercial or charity sectors. 
• Expertise in deploying quantitative and qualitative research methodologies, tools, with a track record in informed policy advocacy. 
• Proven ability to translate complex data into actionable insights for a range of stakeholders. 
• Excellent written and verbal communication. 

Ideally you will be: 

• Resourceful with ability to think laterally to problem solve, tracking and reviewing progress to adjust accordingly. 
• Happy to take ownership of projects, managing your own time while communicating clearly with others where deliverables are interdependent.      
• Passionate about entertainment and its potential to shift perceptions.   
• Confident with putting forward ideas, asking for and responding to feedback and coming up with actionable plans to make things happen.   
• Able to establish rapport and build positive working relationships with a variety of people.   
• Delivery focused with excellent attention to detail.   
• Enjoys a fast-paced and evolving environment [complex/start up] 
• Excited about hybrid working as part of a small but growing team, where you can play a positive part in shaping the organisation’s work and its working culture.   

If you believe you have the skills and passion to succeed, we encourage you to apply. We are eager to hear from individuals who are enthusiastic about learning and growing with us. 

What you will receive on top of your salary:    

•  Optional enrolment into OKRE’s workplace pension scheme.    
• Free access to Wellcome’s onsite Nuffield Gym.    
• Access to Employee Assistance Programme.    
• Access to a varied menu of hot and cold food options at Wellcome’s staff food outlets, at prices substantially lower than Central London averages.    
• Great views over the city from our 6th floor central London office opposite Euston station. We are based in the building that houses the Wellcome Collection, a museum and library connecting science, medicine, life and art.    

How to apply for this role:  

To apply please send a CV and cover letter. Together, these should clearly set out how you meet the skills and experience required and why you are applying for this role at OKRE. Candidates will be shortlisted for interview on this basis.  Please send them to officemanager{@}okre{dot}org by Monday 9th June  

 Diversity and Inclusion    

Diversity and inclusion are at the heart of everything we do and we actively encourage applications from those at different life stages.    

We are committed to creating an environment where all employees, workers and job applicants can thrive.    

We work to make our recruitment processes as inclusive as possible. If you would like us to make adjustments during the application process, please contact us by emailing officemanager{@}okre{dot}org with the subject line ‘Application Process’.     

  We expect our team to treat others on their merits and challenge any form of direct or indirect discrimination, victimisation, or sexual, racial or any other type of harassment.   

 Feedback & process    

We receive a high volume of applications to our open positions and consequently can’t provide feedback to every application. We will confirm receipt of your application via email.    

 We will invite shortlisted applicants to online interviews on 16th or 17th June.   

Final interviews will be held in person at our central London office on 24th or 26th June.  

 All candidates selected for interviews will receive feedback if requested.