Support Service Manager Jobs in Farringdon, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Osmani Trust is an award-winning youth and community charity providing a range of youth, violence reduction, employment, mentoring, and health & sports services to diverse communities in Tower Hamlets and surrounding Boroughs.
We are recruiting a Programme Manager to lead our grassroots consortium Better Bethnal Green (BBG), supporting young people facing multiple/complex disadvantages in the borough. Our partners and we are specialists in transforming the life trajectories of young people who have become marginalised by local poverty, unemployment and crime – particularly those from BAME communities who are disproportionately affected by these issues.
The candidate will need to have experience in managing multiple projects at a senior level, a proven track record, an excellent communicator and an understanding of London and in particular Tower Hamlets’ voluntary sector.
This is a unique opportunity to lead a creative and innovative approach to violence reduction and to leave a lasting legacy that positively impacts young people and local communities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Partnerships Manager to join our team. This is an exciting opportunity to join our Business Development Team and make a significant contribution to delivery of the charity’s high quality services to children and young people, providing them with opportunities and inspiration to enable them to achieve their potential, create a positive future for themselves and open doors to their success.
If you are self-motivated, enthusiastic and confident with experience in successfully securing, managing and developing partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside the Director of Business Development and Partnerships, you will support and contribute to the charity’s business development strategy with responsibility for managing activity including raising funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.
Key responsibilities of the role include:
1. Writing and submitting applications for new funding to statutory bodies, trusts, foundations and corporates.
2. Researching funding opportunities, competitors and market trends.
3. Developing and maintaining an annual calendar of community fundraising activities.
4. Identifying new business development opportunities and developing a pipeline of opportunities and proposals.
5. Management and growth of Inspire's entry to mid-level corporate partnerships.
6. Working with delivery team colleagues to ensure funders’ reports are completed on time and to a high standard.
Benefits
29 days annual leave plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description for further details.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.
This is a new role, joining a small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the CEO, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Manager will build positive relationships to secure significant income and develop new relationships specifically with churches and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve.
Main duties and responsibilities
Fundraising Overview
1. Develop, deliver, and monitor a fundraising strategy for Pecan.
2. Maximise the contributions and connections with local churches and individuals.
3. Coordinate all Appeals including the Pecan and Foodbank Christmas fundraising campaigns and Big Give Campaigns across all income and media streams.
4. Research and utilise new fundraising streams and opportunities across Pecan such as Payroll Giving, Legacies, in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
1. Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.
2. To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
3. Act as the ‘first point of call’ for all supporters and managing complaints and issues, ensuring they are reported centrally within agreed procedures, that they are resolved or escalated as necessary and maintaining excellent communication with supporters throughout these processes.
4. Develop and implement stewardship programmes including reactivation of lapsed donors.
Database Management
1. Assist with setting up our CRM database with responsibility of developing and maintaining the database, ensuring efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
2. Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
3. Train other staff members to be able to use the database sufficiently.
4. Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
5. Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
1. Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
2. Lead all individual giving streams such as direct mail appeals, online donations, regular campaigns and appeals to maximise income generation.
3. Work with the Marketing Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
4. Develop campaigns and messaging that engages new segments and audiences.
Church Giving
1. Inspire churches to journey with us as we transform lives in Peckham.
2. Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.
3. Work strategically with denominations to inspire partnership and engagement with Pecan across their networks and congregations.
4. Build a team of speakers who will host and speak at meetings with churches and Christian networks in Southwark.
5. Be willing to represent Pecan at external events, including Christian exhibitions and festivals, church talks etc…
6. Increase income from churches.
Fundraising Appeals and Campaigns
1. Work alongside teams and Partnerships Manager to project manage fundraising appeals and campaigns including Pecan at 35yrs; Christmas Campaigns etc.
2. Overall responsibility for Big Give Campaigns.
3. Oversight of Enthuse campaign pages.
4. Establish a corporate fundraising strategy with an accompanying narrative, alongside the Partnerships Manager, to explain the work of Pecan to potential company supporters.
5. Tailor campaigns and appeals for different audiences and supporters alongside Partnerships Manager to target corporates; smaller local businesses; individuals and churches.
Staff and Volunteers
1. Support with recruiting fundraising volunteers as appropiate.
2. Management of a part time Partnerships Manager with responsibility.
3. Work closely with Head of Services and Head of Food Services to ensure all fundraising is coordinated.
Wider organisational responsibilities
· Attend Pecan team meetings as and when required, including meetings where there may be a time of prayer and reflection.
· Read and adhere to all policies and procedures.
· Lead on applications to charitable trusts or statutory bodies with support from the Head of Services.
· Undertake responsibilities associated with being a member of the Pecan team.
· Perform all the duties required by the post in line with Pecan’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
· Carry out other duties as agreed by the Chief Executive Officer.
· In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
As the Head of Partnerships and Philanthropy, you will be the cornerstone of our partnership and philanthropy activities, creatively engaging with corporations, high-net-worth individuals, trusts, and foundations to build partnerships with purpose, to increase our reach and secure the vital income to deliver our mission. Your role extends beyond fundraising; you will be forging meaningful corporate partnerships, shaping a landscape where businesses contribute to improving the lives of older people in poverty. With your expertise, we aim to connect those in need with supportive services, transforming lives with compassion and targeted action.
With a proven track record in securing and implementing impactful corporate partnerships and major donations, you'll bring a wealth of knowledge and a passion for change to our organisation. As a member of our leadership team, your work will make a vital contribution to extending our reach, helping us to provide practical help to an increasing number of older people struggling with their finances. At Independent Age, your work will echo the ethos of 'partnerships with a purpose', uniting us with high-profile brands to achieve our mission and financial objectives.
Step forward and lead with purpose; together, we can uplift the lives of the older people living in financial hardship and inspire a community of support.
With a proven track record in high-value fundraising, including securing donations from major trusts, foundations, high-net-worth individuals, and businesses, you will have experience developing partnerships with high-profile brands and an understanding of the importance of ‘partnerships with a purpose’.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age here.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS certificate will be required for this role.
Closing date: 3 June 2024.
Interview Dates:
First round interviews to be held on 14 June 2024.
Second round interviews to be held on 21st June 2024.
The client requests no contact from agencies or media sales.
Micro Rainbow is a leading UK organisation working with LGBTQI people seeking asylum and LGBTQI refugees to enable them to live in safety, with dignity and to rebuild their lives. Our operational teams are based across the UK providing specialist support to LGBTQI people on: safe housing; navigating the complex asylum system; addressing homelessness and poverty; tackling social isolation and accessing health care, education, and employment.
Micro Rainbow has ambitions not only to meet fully the demand for safe housing of LGBTQI asylum seekers by increasing the number of its safe houses but also to improve the experience of LGBTQI people seeking asylum and LGBTQI refugees across the UK by providing specialist LGBTQI services.
Micro Rainbow is looking for an Individual Giving Manager to create an individual giving and fundraising strategy for the organisation. In this newly created position, you will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of LGBTQI refugees and asylum seekers in the UK. As Individual Giving Manager you will be responsible for creating and implementing strategies to attract, retain, and upgrade Micro Rainbow’s allies (individual donors), ensuring a steady and growing stream of funding and contributing to the sustainability of Micro Rainbow.
This role requires a candidate with a strong background in building relationships and identifying and developing new prospects. They will need experience in the development of strategic and creative giving programmes and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with individual and major donors, and high net worth individuals.
The client requests no contact from agencies or media sales.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the North East of England and Yorkshire regions.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held 26 May 2023
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Collections Development Manager
Library of the Religious Society of Friends
Salary: £48,715 per annum
Contract: Full Time; Fixed Term for two years
Hours: 35 hours per week; hours can be worked flexibly
Location: Based at Friends House, London (NW1); London-based staff may be able to work at home some of the time by agreement
We are seeking a Collections Development Manager in the Library of the Religious Society of Friends. You will manage the operation of the Library and be responsible for the ongoing acquisition and processing of printed and published material for the Library’s collections, in line with our Collections Development Policy. You will also work as part of a team to support the strategic review and development of our collections management.
This is an opportunity to use your experience and creativity to help shape the future development of our unique and important collections. You will be familiar with library and collections management and be able to manage the team and the day-to-day operation of the library. You will also contribute to strategic planning and the delivery of a development plan. You will be an effective communicator, able to build and maintain relationships with key stakeholders.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package. To arrange an informal discussion of the role, please contact Libby Adams via email.
For further details and to apply, please visit our website via the Apply button.
Closing date: 9am, Wednesday 5 June 2024
Interviews: In person at Friends House (NW1) on Friday 14 June 2024
Quakers have a faith commitment to equality and encourage and welcome applications from all sections of society. You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of our organisation.
Quakers in Britain is committed to safeguarding children and adults at risk and expects all of its staff and volunteers to share and uphold this commitment.
Quakers in Britain is committed to equality in all of its employment practices.
New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis.
Salary: £37,024 - £41,600
Closing Date: 10am, 3rd June 2024
The client requests no contact from agencies or media sales.
We are currently recruiting a National Youth Project and Campaigns Manager to join our team offering Hybrid Working - flexibility to work from home or based at our central office in Wallington, Surrey. This is a full time, permanent basis and in return you will receive a competitive salary of £39,414 per annum.
At Crimestoppers we believe everyone has the right to feel safe from crime, wherever they live. Hundreds of thousands of people trust us each year with their crime information by calling in or using our untraceable online form.
Fearless is the youth brand of Crimestoppers, offering young people access to nonjudgemental information and advice about crime and criminality. The work of Fearless is focused on helping young people make informed decisions about reporting crime.
Our charity gives people the power to speak up and stop crime 100% anonymous. Always.
Benefits of becoming our National Youth Project and Campaigns Manager:
- 30 days annual leave - with 3 days to be taken between Christmas and New Year (plus bank holidays)
- Hybrid Working – 3 days in the office (Monday & Wednesday are core office days plus one other day) and 2 days working from home
- Employee Assistance Programme
- Access to our discount scheme – Crimestoppers Advantage
- 4% pension contribution
- Life Insurance
- Plus many others
About the role:
As our National Youth Project and Campaigns Manager, you will be responsible for delivering the charity’s youth strategy, we are looking for someone who is well organised, passionate and has a range of skills to work on a diverse project. You will develop engaging, innovative and creative national campaigns reaching young people, parents/guardians and professionals across the UK. You will also be responsible for supporting our Regional Managers in the development of regional campaigns.
Key responsibilities of our National Youth Project and Campaigns Manager:
- Leading on the coordination, delivery and prioritisation of all Fearless activity, including successfully developing and managing the youth strategy and overseeing National and Regional plans to ensure activity is aligned, measurable, cost-effective and on brand
- Project managing the development of engaging and creative national campaigns, from project brief through to launch and evaluation
- Working with the Digital Content and Creative Assistant, develop and sign off social media content in accordance with our brand
- Maintaining, reviewing and developing the Fearless website
- Inspiring and engaging our volunteer Youth Panel. Managing the recruitment and retention of the panel, as well as supporting all projects generated by the group
- Maintaining and developing the suite of Fearless resources; including digital assets, national artwork and crime specific resource booklets
- Managing the Youth Projects Coordinator role, supporting them to deliver their objectives and ensuring their professional development.
What we're looking for in our National Youth Project and Campaigns Manager:
- Experience and understanding of issues affecting young people (Essential)
- Excellent project management skills (Essential)
- A creative and strategic thinker with the skills to develop innovative campaigns (Essential)
- Digital campaigning skills including across a range of social media platforms (Essential)
- The ability to manage a varied workload and meet tight deadlines (Essential)
- Excellent communication skills, both written and verbal (Essential)
- High working knowledge of Microsoft Office suite (Essential)
- Excellent interpersonal skills to manage internal and external relationships and an ability to develop partnerships with stakeholders (Essential)
- Experience of managing people and supporting their professional development (Essential)
- A team player who can manage conflicting priorities and work on own initiative (Essential)
As you will come in to contact with young people, the successful applicant will be asked to complete a Disclosure & Barring Service check for this role.
To apply, please submit your Covering Letter and CV in one document. In your covering letter please outline how you meet the specific skills, knowledge, experience, and qualifications required.
Closing Date: Thursday 30th May 2024 at 23:59pm
Interview & presentation date: Monday June 10th in person at Head Office
No agencies please.
Reg.Charity 1108687
Store Manager (18529)
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
The client requests no contact from agencies or media sales.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for a Service Manager to join our team in Woodford Green. You will join us on a full-time basis, and in return, you will receive a competitive salary of £38,000 per annum, plus benefits.
You will be responsible for 2 services located within 5 minutes’ walk of each other.
Blueberry Close and Glengall Rd are registered care homes providing 24-hour care for adults with learning and physical disabilities.
We are proud to have earned both the Investors in People Gold accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.
About our Service Manager role:
As our Service Manager, you will support and enable people with Learning Disabilities to actively participate within the community at large, working within ‘Vibrances’ core values.
We are looking for a candidate who has experience of delivering services to people with complex needs, who will ensure that the service users receive a high-quality service, ensuring that their individual sessions are planned, executed, and monitored.
You will manage and supervise a dispersed staff team and ensure the co-ordination and delivery of a high-quality flexible service for people living in the community that best meets the needs of these individuals.
You will be expected on occasion to work some shifts and weekends when either service needs the additional support of the manager.
Responsibilities as our Service Manager will include:
- Manage the quality of service provided and implementing improvements that reflect the needs of the Service Users
- Managing the care support provided to the Service Users in a non-judgemental way based upon trust, honesty, transparency, and professional standards
- Supporting Service Users with all daily living tasks and outings as appropriate and development reviews
- Supporting people when out in the community and promoting a better understanding and awareness of Learning Difficulties and Physical disability issues in the general community
- Liaising with other agencies / professional bodies, e.g. Community Learning Disability Services (CLDS), Commissioning Services, Social workers, Occupational Therapists & Physiotherapists to achieve common goals & highlighting any areas of concern.
- Assisting in ensuring all appropriate records are maintained, in accordance with the appropriate regulatory body
- Legislation, in both written, electronic and multimedia form as appropriate.
- Challenging institutional models of care and behaviour, encouraging and developing innovation
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
To join us as our Service Manager please click ‘apply’ now. We’d love to hear from you!
Job Title: Programme Quality and Policy Manager
Function: Strategy & Impact Team
Reporting to: Head of Programme Quality
Contract: Permanent
Hours: Full-Time (37.5 hours per week)
Salary: £29,500 (plus £3,000 Inner London Weighting where applicable)
Location: Remote (with regular travel to London Office as required)
Closing Date: Monday 26th May
About The Access Project
We support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university. Our volunteers are trained and supported to be effective tutors who work with our students for an hour a week to raise their grades. In addition, a dedicated school-based staff member mentors the students so they have the knowledge and support to make strong university applications. Our results show this approach works.
The Access Project Values
Empowerment: We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage: We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact: We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion: We respect and value individuality and engage diverse voices to achieve our mission.
Ownership: We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
About the role
This role is available at an important time for The Access Project as we expand our mission, seek to pilot a new programme model, and move into new school contexts. This is an exciting opportunity for someone with the skills for programme improvement, a strong interest in research, and a deep passion for our mission to support students to place and succeed at selective universities.
The ideal candidate will be a strong leader who is comfortable working across teams to make change. You’ll be the lead and expert on The Access Project’s in-school university readiness work with responsibility for designing and quality assuring the provision, supporting the learning and development for our school-based staff to effectively deliver the programme content. This position is integral to ensuring The Access Project is delivering a high-quality programme that supports the needs of our students and drives the outcomes of the programme across all regions and schools. The postholder will also be responsible for amplifying The Access Project’s voice in the sector and responding to policy updates; with a focus on bringing their knowledge of the Higher Education sector and the experiences of our students to decisions about the direction of our own programme. They will also support further development of our programme-level Diversity and Inclusion work, to ensure that the programme is tailored where feasible to the needs of all students.
Duties and responsibilities
1) Design & Development
- Act as a senior collaborator to the annual programme design process. Work with the Head of Process Improvement & Programme Quality to incorporate University Access Officer, Programme Leadership, school, and student feedback on how best to drive our short term and long-term outcomes across our programmes.
- Project manage the implementation of changes driven out of programme design. This includes the creation of or changes to delivery resources and training materials, as well as to our university readiness framework and the Salesforce system that supports delivery.
- Work with Programme Managers to understand their delivery challenges, develop solutions and answer questions around university admissions, widening access and The Access Project’s own University Readiness Programme.
- Act as a senior contributor to the development of The Access Project’s programmatic Diversity and Inclusion work, working closely with the University Access Officer D&I Lead. This includes strong engagement with the D&I working group and designing and implementing systems and support to better serve our students with inclusion needs.
2) Research and Policy
- remain critically engaged with the widening participation/social mobility sector, and able to synthesise key changes/challenges and ensure that they are applicable/actionable by the organisation.
- Ensure that any relevant widening participation sector developments and trends are fed into The Access Project’s way of working. For example, this might be changes to resources for the programme or working with colleagues to communicate with students (e.g. on plans for A Level Results Day).
- To be an ambassador of The Access Project’s work and impact externally in the widening participation sector, including speaking at conferences, writing articles on our work, and engaging in external relations.
- Holding responsibility for The Access Project’s policy and research workstream, including contributing to the strategic direction of this work and undertaking research to drive the delivery of this workstream to promote The Access Project’s voice in the widening participation sector.
- Liaising closely with the Communications team to ensure that The Access Project’s responses to sector information and updates are timely and relevant to our Mission.
- Provide nuanced insight about the widening participation/Higher Education sector, with a clear take / coherent view on the landscape and how it’s changing, which would then enable us to make informed choices about our programme.
3) Quality Assurance
- Take responsibility for the operational implementation of the university readiness strand of the quality assurance strategy, to drive the quality of the activities The Access Project delivers to young people in schools.
- Participate in The Access Project’s quality assurance processes, including performing drop-ins on University Access Officers’ programme delivery, and coordinating with other members of the team to perform drop-ins in an efficient and effective manner.
- Embed learning from The Access Project’s quality assurance process into our standard practice. This will include delivering training and development sessions for University Access Officers, updates to resources and guidance for what best practice looks like.
- Contribute research on wider pedagogical best practice into our quality assurance work to ensure the highest quality in our delivery of educational programmes.
4) Student Voice
- Maximising student voice within programme design through the organisation and facilitation of student Delivery Review Meetings.
- Lead the development and administration of The Access Project’s annual student survey, considering the needs of key stakeholders across the organisation.
- Hold and contribute to The Access Project’s overarching Student Voice strategy.
- Continue to drive improvements in The Access Project’s student voice work through research and engagement with sector leaders.
5) Any other duties as required
Person specification
Essential
- Confident leader and collaborator: ability to work positively and collaboratively across functions to drive continuous improvement.
- Strong communicator: demonstrable success at giving feedback and clearly communicating your perspective.
- Strong facilitation skills: an experienced and engaging meeting, training, and workshop facilitator.
- Excellent time management and organisational skills: and a proactive and creative approach to problem solving.
- Experience of programme design and development: committed to and confident in using data to make evidence-based decisions.
- Project management skills and experience, particularly in planning and monitoring.
- Deep knowledge of and passion for youth mentoring.
- Strong understanding of the UK education system and the challenges facing learners from widening participation backgrounds.
- Strong research skills in sector analysis and writing
Desirable
- Experience of using Salesforce (or another Client Relationship Management system) as a case/student management system.
- Knowledge of Diversity & Inclusion issues related to education and motivation to adapt The Access Project programme to make it more inclusive.
- Experience of project/programme evaluation.
- Line management experience.
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the South West of England region.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held w/c 10 June 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Would you like to be part of our fundraising team, supporting our exciting global strategy to make Leprosy and Lymphatic Filariasis diseases of little consequence?
If your answer is yes, then we want to hear from you. We are looking for an Institutional Trusts and Fundraising Manager to join our team. You will have the following knowledge and experience:
→ Extensive experience of working in statutory and/or trusts fundraising, including successfully applying for grants in excess of £50,00 to £100,000+
→ Demonstrable track record of high quality bid writing and production that meet funder requirements
→ Project management experience
→ Substantial experience interpreting and translating material into compelling content for successful proposals
→ Demonstrable strong project and account management abilities
→ Confident in the development of budgets to meet proposal requirements
→ Strong problem solving ability and confidence to bring in new ideas and drive them forward
→ Experience of writing and communicating for different mediums and channels and applying writing and branding requirements to reports and documents
→ Awareness and understanding of legislation and best practice, with good knowledge of the Chartered Institute of Fundraising and Fundraising Regulator, in relation to fundraising and data protection
This role will provide strategic oversight and direction for Lepra’s institutional fundraising function to deliver on the restricted and unrestricted income targets. Line managing and leading the Trusts and Foundations Fundraiser in the delivery of the trust fundraising target, and working with the programmes teams in the UK, India and Bangladesh to identify and develop applications to statutory sources and major trusts, leading on the development of detailed project proposals.
It is an exciting time to be coming joining Lepra. We have just completed developing our new multi-year global strategy to take us through to 2030, and to guide our work into the future; and we are using our Centenary year in 2024 as a springboard to launch us into our new strategic period. 2024 is very much a year for looking and planning ahead.
As well as the above knowledge and experience you will also have the following skills:
→ Proven negotiation and influencing skills and the ability to deal with people at all levels with tact and diplomacy
→ Excellent written and verbal communication and interpersonal skills, working in a cross-cultural environment
→ Confident public speaker
→ Flexible, and able to work and think rapidly while managing competing priorities
→ Able to show commitment to the values of Lepra
→ A creative and innovative approach
→ Well-organised, methodical approach, with excellent time management and forward planning skills
→ Collaborative team player, with the ability to bring together and motivate people from across the organisation to work towards proposal creation.
→ Ability to work under pressure to internal and external deadlines in the context of competitive procurements
→ Strong and effective communication skills coupled with excellent written English skills (bid writing, report writing, research and presentation)
→ Outstanding copy-writing and proof reading skills
→ Able to assimilate complex information and disseminate appropriately for different audiences
→ Ability to analyse and act on data
→ Strong planning, organisation, and time management skills and keen attention to detail
→ Ability to work on multiple tasks at the same time and to plan effectively to meet deadlines
→ Numerate
→ Competent research and IT skills including Microsoft applications and CRM databases
The salary for this position is £28,723 (FTE £35,904) – Manager Level, part time (28 hours – 4 days per week). We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer 26 days annual leave plus public holidays (pro-rated), pension, and support from an in-house well-being team.
Please refer to the full job description for further details on the role.
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. The Services Manager will be the key operational lead for the Alliance, and oversee successful delivery of housing casework services to young people fleeing violence and exploitation who are referred in. You should have experience of working in services that support young people fleeing violence or who are impacted by the criminal justice system, and have a solid understanding of housing options for young people under 25. You should be exceptionally well organised and have excellent partnership management skills.
Salary: £37,024 - £41,600
Closing Date: 10am 31st May 2024
The client requests no contact from agencies or media sales.