Support service manager jobs in norfolk
We’re looking for a self-directed and talented designer who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.
- 4 days per week
- £52,000 salary FTE
- Remote location
- 1 year fixed term with possibility to extend
We are also recruiting for a Head of Technical AI Experiments, and we expect these roles to work closely together alongside our wider CAST team and partners.
Application deadline - Tuesday 6th May 12pm
About CAST
CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.
CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation.
The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.
About the role
One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.
To achieve that, we are looking to recruit a Head of Design for AI to focus on driving forward this work in a number of different ways:
- Blending expertise in AI technologies with human-centered design principles to foster innovation and inclusivity across the social sector;
- Providing direct support to organisations and specific product design advice;
- Designing a range of experiments and tools alongside the sector and CAST team;
- Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI
Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI and product design, and support the wider team at CAST to upskill in this area.
You can find more information about CAST on our website.
What you'll achieve
- Develop and execute a vision for the integration of AI into CAST’s design methodologies, ensuring alignment with the organisation’s mission and values.
- Alongside the Head of Technical AI Experiments, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
- Working with the wider CAST team, contribute to the ongoing development of ethical design principles in AI applications, ensuring transparency, accessibility, and fairness in all outputs;
- Work closely with charities, community groups, funders, and tech partners to co-design AI solutions that address real-world challenges and drive meaningful outcomes;
- Support social sector organisations to develop the skills and resources needed to design and implement AI systems effectively, fostering confidence and innovation through both direct coaching and via networks;
- Stay ahead of developments in AI and design thinking, identifying opportunities to incorporate emerging trends and technologies into CAST’s initiatives;
- Support the wider CAST team in developing their knowledge and skills on AI and human-centred design, and how we can use AI to best effect within our own work;
Skills and capabilities required
- Demonstrated expertise in human-centered design, particularly in projects involving AI technologies or data-driven solutions;
- Proven leadership experience in design and innovation, preferably within the social sector;
- Deep understanding of AI principles, including machine learning, natural language processing, and their design implications;
- Strong commitment to ethical design, accessibility, and inclusivity;
- Excellent collaboration and facilitation skills, with the ability to bring together diverse stakeholders to achieve shared goals;
- High levels of autonomy with extraordinary organisation and communication skills.
- Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
- A strong commitment to the aims and objectives of CAST.
Benefits
- Working in a dynamic and creative team with an open and supportive culture
- Opportunity to make a positive social impact
- 30 days holiday a year (pro rata), plus bank holidays
- Flexible and remote working
- Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
- Group personal pension scheme
The client requests no contact from agencies or media sales.
About: All Ways Network (AWN) is a second-tier support organisation dedicated to empowering charities/not-for-profits (NFPs) that work with Muslim communities across the UK to become more fundable. We aim to enhance their capacity, sustainability, and impact through tailored support, resources, and strategic partnerships.
Position Overview: The Funder & Engagement Officer will play a pivotal role in bridging the gap between funders and the charities we support. This position is responsible for enhancing funding awareness, establishing and nurturing strategic partnerships, and providing comprehensive support to our network of organisations. As this is a new position at AWN, we encourage applications from individuals who are confident in navigating new ground and keen to help define the role’s impact.
Key Responsibilities:
Fundraising Support:
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Provide personalised consultations to charities/NFPs we work with to develop and refine their grants and trusts strategies.
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Assist charities in identifying funding opportunities and preparing compelling grant applications.
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Organise and conduct workshops and training sessions on fundraising best practices, funder engagement, monitoring and evaluation, and grant writing.
Relationship Building:
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Establish and maintain strong relationships with a diverse range of grant funders
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Facilitate strategic partnerships between member charities, infrastructure groups, and funders.
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Represent AWN at relevant networking events, conferences, and meetings to promote the interests of our member organisations.
Resource Development:
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Create and disseminate practical resources, toolkits, and guides to support charities.
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Develop materials that highlight successful case studies and best practices within the sector.
Monitoring and Evaluation:
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Implement a robust monitoring and evaluation framework to assess the effectiveness of fundraising efforts and support provided.
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Collect and analyse data to track progress and make informed recommendations for improvement.
Communication and Reporting:
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Prepare regular reports on activities, outcomes, and impacts for internal and external stakeholders.
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Maintain clear and consistent communication with a network of service users/charities to ensure their needs are met and feedback is integrated.
Any other duties reasonably expected within the scope of the role
Qualifications and Experience:
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At least 3-5 years of experience in fundraising, grant management or not-for-profit management.
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Proven track record or strong knowledge of successful grant writing and fundraising initiatives.
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Strong understanding of the funding landscape and the unique challenges faced by charities serving Muslim communities.
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Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
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Demonstrated ability to develop and deliver effective training and capacity-building programs.
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Proficiency in using digital tools for remote work and virtual collaboration.
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Commitment to AWN’s mission and values, with a proactive and results-oriented approach.
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Excellent written skills.
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Comfortable in public speaking.
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Proactive in creating and developing this role. Can confidently work independently.
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Ideally the person should live in or the surrounding areas of London. We currently don't have an office space but we are forming a London team.
Benefits: Pension + 30 days holidays (including bank holidays and x2 days for Eid)
How to Apply: Interested candidates should submit a CV and a cover letter outlining their qualifications and experience by Monday 9th June 2025 at 5pm.
Interviews to be held in-person on w/c Monday 16th June 2025, based in a London Office. Successful candidates will be notified.
If you have any queries about the role, salary, remote work etc, please contact us.
The client requests no contact from agencies or media sales.
Visitor Experience Officer
Reference: FEB20259050
Location: RSPB Titchwell Marsh, PE31
Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata
Hours: Part-Time, 22.5 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Titchwell Marsh is a wetland site abundant in a variety of wildlife including passage and migrant birds. Sitting on the East Atlantic Flyway, Titchwell is an important service station for species moving between Arctic breeding grounds and overwintering grounds in Southern Europe and Sub-Saharan Africa. In addition, it is known for other biodiversity including invertebrates and small mammals. Titchwell Marsh is a busy visitor destination, popular all year round with bird watchers, nature lovers and people wanting a quiet ‘get away’ from city life.
Our other reserve at Snettisham is a globally important estuarine habitat and is well known for its two nature spectacles, the dawn flights of Pink-footed Geese in winter and the whirling wader spectacles in late summer and Autumn. This wild landscape is unstaffed with minimal development to retain its natural appeal. In addition to being a hot spot for tens of thousands of waders, it is also an important site for ground nesting birds and is part of a conservation project to protect nesting Ringed Plovers.
We're looking for a team player with excellent people skills combined with a passion for connecting people with nature. Working at Titchwell Marsh reserve, you'll be providing a unique and fascinating visitor experience inspiring our visitors to support nature conservation now and in the future. This role is fundamental in ensuring we have the highest quality of visitor experience for both new and existing audiences.
You will be working with the Visitor Experience Manager and volunteers to ensure a coherent visitor offer is delivered whilst also working with the HQ team to ensure the highest quality of RSPB visitor experience.
Essential skills, knowledge and experience:
- Computer literate to include professional use of social media to adhere to brand requirements.
- Working knowledge of visitor engagement techniques.
- Excellent verbal and written communication skills.
- Ability to plan and prioritise workloads.
- A team player who can motivate and inspire people.
- Problem solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Ability to maximise opportunities for visitor engagement and income generation.
- Able to build and maintain strong working relationships.
Desirable skills, knowledge and experience:
- Experience of managing and delivering against targets and KPI’s.
- Experience of analysing and interpreting data in a visitor experience environment.
- Successful experience of managing or supporting a team of staff and/or volunteers.
- Having contributed to a successful visitor project or visitor attraction.
- Tourism or leisure related qualification, ideally at HND level or equivalent.
- Working knowledge of Equal Opportunities and Diversity.
- Health & Safety in the workplace.
The ideal candidates will have strong communicating skills, proven experience at delivering events and a high standard of visitor experience - if that's you we'd love to hear from you!
Closing date: 23:59, Sunday 18th May 2025
We are looking to conduct interviews for this position from 19th May 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
This vital role works alongside the Head of Philanthropy to help build and grow our philanthropic partnerships over the next five years and beyond. As well as building upon current relationships, you will identify, research and cultivate relationships with charitable Trusts and Foundations as well as major donors to raise both restricted and unrestricted income.
Responsibilities and areas of work
This important role will focus primarily on Trust Fundraising but will also encompass Major Donor Fundraising. It will seek to identify new high-level donors, as well to develop existing relationships with our generous supporters. Working closely with the Head of Philanthropy, other team members and external consultants, and in collaboration with our colleagues in the
Programmes Team, the Senior Philanthropy Officer will focus on building our trust portfolio – with a focus on donors giving £5k - £100k per year
1. New business acquisition:
a) Researching new individuals and trusts to build a prospect list for future funders, using our database (Salesforce), available lists and external databases. Assessing the potential for active, lapsed and prospective donors to support CBM and recording accordingly.
b) Recommending tactical next steps for engagement with new individuals and trusts, for approval by the Head of Philanthropy.
2. Stewardship and cultivation of current and active donors:
a) Developing and implementing tailored stewardship plans, so that individuals / trusts are engaged in a bespoke manner, and that application and reporting deadlines are met.
b) Leading on the production and submission of applications, proposals and initial approaches (by post, email and, to a lesser degree, phone) and following up as required.
c) Reporting to donors in a formal or informal way, as appropriate, to ensure they are kept up to date with CBM and project developments d)Organising, facilitating and attending face-to-face and online meetings with high-level donors/ trusts, including organising dates and venues, and creating Meeting Briefs for all attendees to ensure positive outcomes.
3. Proposal and Report Writing
a) Designing and crafting compelling proposals, reports, project timelines and budgets that meet the bespoke needs of donors whilst meeting the needs of CBM and our Programme delivery colleagues, within agreed deadlines.
b) Working with members of the Programmes Team to ensure the accuracy of proposals /reports, and with members of the Fundraising & Communications Team to ensure consistency of messaging.
c) Working with the Philanthropy & Partnerships Team to develop new projects/ themes/
appeals for potential projects.
4. Other Team Responsibilities:
a) Helping to develop the Annual Forecast Budget for the Team, and providing updates on the pipeline and progress against targets.
b) Ensuring all information, donor activity is recorded and kept up-to-date on our database to fully-inform any approaches / meetings.
c) Providing proof-reading and copy-editing support to colleagues.
d) Monitoring the activity of related organisations and the fundraising sector, identifying changes, predicting trends and making recommendations as necessary.
e) Helping to develop a culture of enthusiasm and success, reflecting the ambitions of CBM, and promoting positive working and innovation.
f) Ensuring that the values of CBM UK are understood by external partners and always reflected in communications.
g) Carrying out any additional duties as required by the Head of Philanthropy and Director of Fundraising, Impact & Communications
Please read the Recruitment Pack for full details.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role, this includes the area of Abderdeen, Aberdeenshire and Moray.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
The successful candidate will be required to:
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Preferably hold a full driving licence
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Provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Interim Head of Operations
Bury St Edmunds (mostly on-site with some hybrid working)
Full-time | 6-month fixed-term contract
£60,000 per annum (pro rata)
Are you an experienced operations leader who thrives in a values-driven, purpose-led environment? Do you enjoy driving improvements across systems, facilities and IT to ensure teams can deliver their best work?
We’re supporting a well-established charity in the East of England to recruit an Interim Head of Operations. This is a key senior leadership role, responsible for the strategic and day-to-day management of Facilities and IT teams, ensuring the organisation’s systems, sites and environments are safe, compliant and operating to a high standard.
What you’ll be doing:
Leading and supporting high-performing Facilities and IT teams to deliver excellent, responsive services across multiple sites.
Overseeing health and safety, digital infrastructure, data security, procurement and contract management.
Developing and implementing strategic plans that support broader organisational objectives.
Acting as a key business partner, building strong working relationships across all departments.
Deputising for the Corporate Services Director on Facilities and IT matters.
What we’re looking for:
Proven experience at a senior level in operations, facilities, or IT/digital leadership roles.
A collaborative, hands-on leader with strong influencing skills and a solutions-focused mindset.
Sound knowledge of health and safety, data protection, procurement and project management.
Experience of leading through change and delivering service improvements.
A values-led approach and commitment to equity, inclusion and continuous improvement.
What’s on offer:
A competitive salary of £54000-57000 per annum (pro rata).
- Flexible, hybrid working
A chance to make a real impact in a respected and values-led organisation during a critical period of change.
This is a fantastic opportunity for someone who enjoys variety, strategic oversight and operational delivery – and who wants to contribute to work that really matters.
To find out more or apply, please get in touch today.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.
About Us
CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.
Role Overview
The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.
A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.
Key Responsibilities
· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.
· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.
· Raise the profile of CAPs in Scotland and ensure that their impact is recognised by key stakeholders.
Specific duties to include the following:
o Represent CAP at all operational meetings.
o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.
o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.
o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.
o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.
o Produce a monthly progress report on all schemes and pipeline activity.
o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).
o Assist with event planning and profile-raising opportunities such as MSP visits to CAP projects.
Skills, attributes and experience
- Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, Alcohol and Drug Partnerships, police, retailers and licensing.
- Excellent organisational and sound project management skills.
- Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
- Act as an ambassador for CAP at meetings and events including parliamentary events.
- Excellent presentation and all-round communication skills.
- Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.
Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 2.5 days of consultancy per week or around 100 days per annum. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.
The client requests no contact from agencies or media sales.
Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)
Location: Flexible with home working option, regular travel to London is also required
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: 27th May 2025 at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About the role
This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.
You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter.
You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy.
You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development.
You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation.
That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you!
We have three full-time roles available (37 hours per week), all roles are home based and have the potential for extensive travel across our delivery sites; due to the nature of the work you must be able to identify a confidential space whereyou can carry out your day to day work. If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via pubic transport.
Salary - £27,573 - £36,389 plus £312 per annum Office at Home Allowance.
We are looking for people to join our team who live in the following area's:
- Bristol
What are the responsibilities of the Independent Child Trafficking Guardian:
Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs.
Within this role some of your responsibilities will be:
- Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service
- Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings
- Develop initial needs assessments and action plans
- Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
- Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
- Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
- Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response.
Although this contract has a permanent status, please be aware that this post is subject to funding currently until 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2026.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date and as we fill vacancies the geographical areas may change. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Trusts Officer.
Salary: £26,000 per annum.
Location: Remote (with occasional travel to London office)
Contract: Permanent – 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts team playing a vital role in achieving that ambition, working together with other Income and Engagement teams.
As Trusts Officer you will work to secure donations from trusts and foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the trusts pipeline to support the team’s growth strategy.
We are looking for someone with excellent written and verbal communication skills and demonstrable experience of securing four and five figure gifts from Trusts and Foundations.
How you'll help to create brighter futures
- Work collaboratively and support the team to implement activities to deliver the Trust team’s financial aims with a responsibility for delivering an annual income target, focusing on securing four and five figure donations from charitable trusts and foundations.
- Initiate and develop long-term relationships with trusts and foundations.
- Develop and implement individual solicitation and stewardship plans for existing trusts and new prospects.
- Contribute to a communication and stewardship programme.
- Collaborate with fundraising colleagues to track and report on prospecting activities.
- Take responsibility for ensuring that fundraising partnerships with charitable trusts and foundations achieve their maximum potential.
- Work with the Philanthropy, Trusts, and Prospect Development Managers to identify new prospects.
Let's talk about you
- Ability to manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support.
- Experience of creative proposal and report writing.
- Experience of preparing budgets for potential funders and for grant reports.
- A professional solutions-focused approach to making effective decisions.
- Experience of using and interrogating relational databases, maintaining accurate financial records.
- Flexible and calming approach to work and willingness to be accommodating over working hours when required.
- Excellent communicator with great interpersonal skills.
Please see the Job Description for the full list of accountabilities and requirements.
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Closing Date: Tuesday 20th May 2025.
Interviews will be held via MS Teams on 27th and 29th May 2025.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
The client requests no contact from agencies or media sales.
Your new company
You will be joining a dynamic and supportive Education Team dedicated to providing exceptional service to students and staff. The team works collaboratively to ensure smooth processes and high standards in all educational activities.
Your new role
As an Education Assistant, you will provide external-facing support for students and internal support services for other staff. Your responsibilities will include handling emails and phone calls, processing student registrations, assisting with exam preparations, and maintaining accurate database entries. You will play a crucial role in ensuring a high level of customer service and efficient administration throughout the exam cycles. This role is 21 hours, and you can work from home for the role, but the working days will be Tuesday, Wednesday and Thursday.
What you'll need to succeed
To excel in this role, you will need strong communication and interpersonal skills, excellent time management, and organisational abilities. Proficiency in MS Office packages and other office IT programs is essential. You should be proactive in improving systems, solving problems, and maintaining attention to detail. Previous experience working in exams or education is required. A collaborative and inclusive approach, along with the ability to work accurately under pressure, will be key to your success.
What you'll get in return
You will be part of a committed team that values ethical standards, collaboration, and continuous improvement. The role offers an opportunity to contribute to high-quality educational services and to develop your skills in a supportive environment. You will have the chance to make a real impact on the student experience and work with a diverse group of colleagues.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
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Since last year, we have been gradually launching our new Excellence Network regional clinical lead roles across England as part of our new regional model in England. We're now recruiting for the final regional clinical lead in England to lead their regional network in London.
In September 2024, the Parkinson’s UK Excellence Network (PEN) moved to a new regional model in England and introduced the 7 newly-formed PEN regions in England, with the boundaries aligned to the 7 NHS England regions. Click here to read more about the new model.
The regional model in the devolved nations remains the same: there are 3 regions in Scotland, 2 in Wales and 1 region in Northern Ireland.
Last year we began gradually recruiting the consultancy services of regional clinical leads in each of the 7 regions in England, to help us deliver this new model.
By the end of 2024, we were delighted to have appointed 4 regional clinical leads. We welcomed Antonella Macerollo and Sarah Fraser in the north west and north east and Yorkshire, respectively. You can find out more about Antonella and Sarah here.
So far in 2025, Alistair Mackett and Emily Henderson joined us in January as the regional clinical leads for the east of England and south west. Read more about Alistair and Emily here.
And we will soon be welcoming 2 more regional clinical leads for the Midlands and south east, respectively. We will be announcing these appointments very soon so keep an eye out!
Join the regional clinical lead team
We are now recruiting for the final regional clinical lead vacancy in England to lead their regional network in London.
Who can apply?
Any UK-based healthcare professional, working in Parkinson’s or with an interest and expertise in the condition, with exceptional interpersonal and influencing skills is welcome to apply. Healthcare professionals living with Parkinson’s are also encouraged.
You’ll have a good understanding of the landscape of health and care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.
Time commitment: 0.5 days per week (1 programmed activity) to be worked flexibly across the month.
Remuneration: monthly rate based on skills and experience.
Term of consultancy services: 3 years from date of appointment, with an option to extend for a further 3 years. You can then re-apply for the role if you wish.
Shortlisted applicants will be invited to a 1 hour virtual interview.
Closing date for applications: midnight on Monday 19 May.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Harris Hill is delighted to be working with an International Animal Welfare charity in their search for a Fundraising Marketing Officer.
This is an exciting opportunity to be a proactive and integral part of the team delivering content for online and offline fundraising appeals, regular gift products and legacy marketing.
As the Fundraising Marketing Officer, you will support the Senior Marketing Officer in executing the annual fundraising and marketing strategy, with a strong focus on donor acquisition and stewardship. You will craft compelling, authentic copy to create fundraising appeals for both warm and cold audiences, aiming to inspire engagement and support.
Working collaboratively across the charity, you will drive and enhance marketing efforts across all fundraising products. You will proactively seek opportunities to grow and promote the charity's membership offering, developing clear and effective campaigns in partnership with internal and external stakeholders.
In addition, you will work alongside the Senior Marketing Officer and Supporter Services team to analyse the donor journey at every touchpoint. By using best-practice benchmarking, you will identify opportunities for improvement and collaborate across teams to deliver an even stronger supporter experience.
To be considered for this role, you will need:
- Proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success.
- Experience of developing and implementing on and offline fundraising marketing campaigns, delivering them on time and on budget.
- A proven ability to write persuasive copy.
- Strong project management skills with an ability to manage multiple projects simultaneously, meet deadlines and ensure accuracy.
Salary: £35,000
Permanent, Full-time
Location: Remote (minimum of 6 times per year in head office in Norfolk and this will be at your own expense for travel and accommodation)
Applications are being reviewed on a rolling basis, so please send your CV and Cover Letter ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job title: Part time Finance Assistant
Location: Fully remote
Contract type: Permanent
Salary: £33k full time (£26,400 part time equivalent)
Hours: part time – 3 – 4 days a week
Are you passionate about working for the not for sector? If so then working for this leading membership organisation is the right role for you.
With growing number in its members this unique organisation offers investment advice to individuals and to organisations including charities.
This exciting part time Finance Assistant role will report to the senior Finance Manager and will support the finance team in delivering effective and timely service.
The existing finance team is a small team so you’re duties will be varied allowing you great exposure to all areas of operational accounting.
Your day to day duties as part time Finance Assistant will include;
- Processing all accounts payable invoices, including accurately inputting invoices
- Investigating and resolving all and any discrepancies
- Ensuring correct authorisation of all invoices and payment
- Preparing and processing monthly supplier payment runs
- Providing supplier remittance advice when required
- Reviewing and reconciling supplier statements
- Correctly strong correct invoices on files via Sharepoint
- Creating new supplier accounts
- Assist with annual membership renewals
- Raising sales ledger invoices when required
- Chasing payments
- Record and reconcile web sales
- Processing direct debit collections
- Reconcile all credit card expenses
- Process all staff expenses
- Assist with Year End Audit
- Complete all monthly bank statement and control accounts reconciliation
The skills you will bring your role as part time Finance Assistant will include;
- Strong knowledge of double entry bookkeeping, debits and credits
- Working knowledge of an accounting system such as Sage Line 50
- Prior experience in similar ideally in a charity sector
- Ability to work in a varied role with strict deadlines
This fully remote role will require very occasional visit site to a London office. If you interested in applying for the position of part time Finance Assistant through TPP Recruitment please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The National Youth Agency is looking for a new Administrator to join our Core Operations Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £25,000 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are seeking an experienced administrator to support the smooth running of our charitable work through a range of administrative tasks. You will join a committed, lively team working together to transform the lives of young people through the power of youth work.
This role will be responsible for providing an efficient and effective, day to day, administrative support function for the wider organisation.
We are looking for a friendly, professional, and enthusiastic individual with a broad set of administrative skills who can deliver an extremely high level of customer service to our stakeholders and colleagues. The role is extremely varied and an ability to multitask is essential.
This role would suit someone who is confident, flexible and has great communication and organisational skills.
We need a self-starter who enjoys a challenge, can hit the ground running and is able to work remotely. A key person in the office, you will help support the work of other team members and become a valuable asset to the charity.
Key responsibilities for this role will include:
- Co-ordination and arrangement of meetings and events.
- Acting as the point of contact for internal and external stakeholders ensuring all telephone and email enquiries are dealt with effectively and in a timely manner.
- Finance administration; supporting with processing expenses and the reconciliation of credit card payments.
- Create, maintain and update confidential records.
- Preparing reports, documents and presentations for internal and external meetings.
- Support meetings including providing agendas, minutes and briefing documents.
- Booking travel, accommodation and venues.
- Performing data entry tasks.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th June 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
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