Support service manager jobs in romford, england

This is a key role within Learning and Work Institute, with responsibility for delivering high quality research, analysis and evaluation across learning, skills and employment.

Day to day duties:

• Design and deliver high quality research, analysis and evaluation, to time and budget. Researchers will work on a wide range of mixed methods research and evaluation projects across the learning, skills and employment sector.
• Manage small projects and lead on elements of large projects.
• Develop and implement appropriate research methodologies and methods, evaluation strategies and research tools. Projects generally include a mixture of quantitative and qualitative methods, such as semi-structured interviews, focus groups, evidence reviews, surveys, analysis of management information and secondary data analysis.
•  Develop and manage systems for gathering, recording, analysing and presenting data from a range of projects for maximum impact.
• Contribute to the production of high-quality research, policy and evaluation reports, interpreting evidence in a way that is accessible to a wide range of audiences.
• Disseminate research findings through written reports, media articles, blogs and presentations. Communicate the work of L&W through print and broadcast media. Represent L&W at events and external meetings. 
• Support income generation by contributing to the preparation of funding proposals and responses to tenders.
• Undertake project administration and coordination tasks related to research activity.
• Supervise interns, associates and temporary staff, as required, including possible line management responsibility for research interns.

About you

The ideal candidate will bring strong knowledge and experience of a range of social research methods and an interest in the policy context for learning, skills and employment.

Essential criteria:

• Relevant degree, equivalent qualification(s) or evidence of equivalent experience.
• Understanding and application of a range of research, analysis and evaluation methodologies and methods.
• Ability to develop and use appropriate methods and tools to support high quality research.
• Excellent organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
• Strong track record of organising, co-ordinating and managing a range of activities against competing deadlines and priorities.
• Ability to work, unsupervised, under own initiative with a proactive approach to problem solving.
• Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners.
• Ability to write for and speak to a range of audiences to ensure impact.

Desirable Criteria:

• Ability to use a range of quantitative research methods with minimal guidance, such as survey design and analysis, data management, summary and descriptive statistics and the use of software for data analysis and visualisation (e.g. Excel, SPSS, Stata, R.
• Understanding of learning, skills and/or employment policy and/or practice across England and/or Wales.

A full job description and person specification is available on our website.

Benefits

Salary of £25,780 - £34,910, depending on experience and location

- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Silver award in Investors in People

How to apply

To apply, please upload your CV and a short supporting statement answering the 4 questions below (no more than 250 words per question please) and a cover letter.

1. Please tell us what attracted you to the researcher role at Learning and Work Institute. When answering this question, explain why you are interested in L&W in particular, and the attributes you bring to this specific role and the organisation.
2. Please outline your key research and analytical skills and capabilities, providing examples of how you have used them. When answering this question, explain how your skills and capabilities meet the job description and person specification. Examples should be detailed and include key considerations that you took into account when applying your skills and capabilities.
3. Please describe a time that you had to work as part of a team to deliver a project, and your role in delivering the project. When answering this question, explain the aspects of the project that you had responsibility for, how this related to the wider project and the steps you took to ensure there was effective teamwork and the project was successfully completed. Consider the key aspects to effective teamwork, and how these are demonstrated by your example.
4. Please tell us about a time you managed/coordinated a project or piece of work. How did you ensure that it was completed to time and quality expectations? When answering this question, explain the steps you took when managing/coordinating the project or piece of work, how you planned and prioritised tasks and the time required to complete them, and the outcome you achieved by doing this successfully.

Applications will only be considered when submitted with a CV and Cover letter

The closing date for applications is: 25th July 2025

Should you require any adjustments to participate in this recruitment process, please make this clear when you apply.

L&W is passionate about equality and diversity, it drives our organisational values and mission, and we are particularly keen to receive applications from all under-represented groups in society.

We are looking for a newly qualified solicitor or someone in the process of qualifying as a solicitor to join our Public Law team. This is a full-time role for a fixed term period of 12 months. You will be assisting one of the partners based in the Bristol office. You do not have to be based in Bristol and can be based in our London office but should be willing to travel to the Bristol office.

The role will be to assist in immigration, nationality, asylum- founded public law challenges. These include:

• appeal and review proceedings in the Special Immigration Appeals Commission (SIAC) including an ongoing §40 BNA deprivation appeal.
• judicial review claims: unlawful immigration detention which requires understanding of deportation under the Immigration Act 1971 and UK Borders Act 2007 including of those with EUSS leave; trafficking public order disqualification claims; other immigration-related judicial reviews requiring understanding/knowledge of the workings of the Refugee Convention; ECHR; ECAT; legislation: BNA 1948 and 1981; Immigration Acts 1971, 2014 and 2016; NIAA 2002; UKBA 2007; NABA 2002; IMA 2023;  immigration rules and guidance, including the test for further submissions under paragraph 353
• compensation claims: false imprisonment claims in the County Court which requires knowledge of immigration enforcement law and practice under legislation, Government policy and common law; historic discrimination claims arising from dated discriminatory nationality laws; and Windrush claims.

Applicants must have an understanding of the judicial review process under Part 54 CPR, including in the Upper Tribunal; familiarity with wider CPR and practice directions for the County Court or KBD claims; and SIAC rules.

Applicants that will be considered include NQ solicitors or those who have undertaken SQE exams and are in the process of qualifying as a solicitor in the next few months. Applicants should be accredited under IAAS at Level 2; or OISC level 3; or have worked in immigration practice, all with case-responsibility experience as this role will require you to run cases, albeit with supervision; and assist with ease on larger cases.

We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation.  We particularly welcome applicants from a minoritized background to apply for this role.

Details of the person specification can be found within the application form below, and the job description can be found here.  DPGs aims and values can be found here.

Please quote the job reference 2025/10/BRSOL PL in the subject line of your email.

Closing date:  10.00am Friday 18th July  2025

Applications received after this time cannot be considered.

Interviews: Suitable candidates will be invited to attend a skills test and interview in the week commencing 28th July 2025

Please note that if you have not heard back from us by the week of the 10th of August,  that your have not been selected to interview for the role. We thank you in advance for your application and would ask you to reapply in future if not successful this time.

IIED Director of People
Hybrid (within the UK) with regular travel to the London or Edinburgh office

About Us

The International Institute for Environment and Development (IIED) is a not-for-profit policy research and influence organisation, and a globally recognised force for social and environmental justice. Our mission is to build a fairer, more sustainable world, using evidence, action and influence in partnership with others. We work with an unparalleled global network to reshape policies, funding mechanisms and governance at all levels. For more than 50 years, IIED has acted alongside marginalised communities across Africa, Asia and Latin America to bring lived experience, expertise and evidence from those regions to global attention. Our people are central to this purpose, and we currently have almost 200 people across more than 16 countries, with office bases in London and Edinburgh.

As IIED navigates challenges common across the sector, the Director of People will play a pivotal role in delivering and embedding our new organisational model as well as a programme of work designed to enhance efficiency and achieve essential savings.

Shaping and leading an ambitious, people focused agenda that champions justice, equity, anti-racism, inclusion, and wellbeing, you will deliver meaningful impact across our globally connected organisation.

This is a full time (35 hours per week), permanent role, with flexibility to support work life balance. It’s an unmissable opportunity for a senior people-centred leader with a strong track record in inclusive, values–led strategy to join our mission driven organisation.

The Role

As a key member of IIED’s Strategy and Leadership Council (SLC), the Director of People will play a critical role in driving organisational transformation, embedding our values and supporting a collaborative, high performing culture across our globally distributed team. Working in partnership with leaders and teams across the Institute, the role will lead a team of dedicated Human Resources and Organisational Development professionals supporting the organisation to make progress against our ambitious strategy - Manifesto for a Thriving World.

This senior leadership position combines strategic vision with HR operational excellence. You will lead the development of people-centred strategies, workforce planning and change management initiatives that drive organisational performance and promote inclusion and wellbeing.

Other responsibilities include

-Providing strategic leadership across all areas of people and culture, aligned with IIED’s values and Manifesto
-Being a trusted advisor on all people matters
-Delivering KPIs related to people, culture, equity and wellbeing using evidence and analytics to drive continuous improvement
-Ensuring legal compliance and excellence across all People operations, including recruitment, employee relations, and reward management
-Working in partnership with the union on strategic organisational change and development

About You

To be considered as our Director of People, you will need:

-Demonstrable senior level HR leadership experience with outstanding leadership, coaching and relationship building capabilities
-A strong track record of delivering inclusive and values-led HR practices
-Proven experience leading and embedding wellbeing and diversity, equity and inclusion initiatives
-Experience supporting and embedding cultural and behavioural change within complex, ideally international, organisations
-In depth knowledge of UK employment law and HR best practices, ideally combined with knowledge of international legislative frameworks
-Successful experience of translating strategy into practice, led by people-centred design and grounded in the experience of diverse stakeholders
-A sound understanding of HR Information Systems and the use of people data/analytics

The Benefits

-Salary of £78,715-£91,102 per annum
-25 days' annual leave per year plus bank holidays and additional leave over Christmas
-7.5% employer pension contributions
-Flexible hybrid working options
-Enhanced maternity, paternity, and adoption pay
-Cycle-to-work scheme
-Employee protection scheme (life, critical illness, income protection)

Please note you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

Interview Process – Key Dates

Applicants are advised that the selection process for this role is expected to follow the timeline below:

-Initial discussion with the Executive Director: 21 July 2025
-First formal interviews: between 23 and 30 July 2025
-Informal meeting with the People Team: 31 July 2025
-Final stage interviews: 7 August 2025

(All interviews will be held virtually via Microsoft Teams. Please let us know if you are unavailable for any of these dates)

Closing date for applications 13th July 2025.

This role is subject to a Standard Disclosure and Barring Service (DBS) check, in line with our safeguarding and safer recruitment commitments. A criminal record will not automatically bar you from employment; any disclosed information will be considered fairly and confidentially, in accordance with our recruitment procedures and the nature of the role.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

If you're ready to lead meaningful people-focused change in a dynamic, complex environment and take the next step in your career as our Director of People, we’d love to hear from you. Apply now!

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

South London Citizens 

South London Citizens (SLC) is Citizen’s UK second oldest chapter, established in 2004. SLC has over 100 member institutions spread across seven south London boroughs, working together for the common good.

South London Citizens has developed 1000s of local leaders through training and action teams and won big national campaigns, for example delivering free school meals for children whose parents have no recourse to public funds.

The Living Wage campaign is part of SLC’s DNA and in the last 12 months a campaign to bring the Living Wage Campaign to the Southbank has delivered well over 1000 pay rises to south London workers. The Real Living Wage is currently £13.85 in London, compared with the National Minium Wage of £12.21 (for workers aged over 21).

Community Organising

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations. 

Purpose 

The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. They work intensively with a small number of member organisations under close supervision, growing their experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. 

This role is particularly to organise around the issue of low pay and precarious work and participate in Citizens UK’s flagship campaign, the Living Wage Campaign. We need someone who can speak Spanish as well as English, as south London’s Latin American communities are leading the work in South London. There is scope to involve leaders in campaigns around housing, health and migrants' rights, as we recognise that people affected by low pay are very often determined to take action on wider issues beyond work.     The purpose of the role is to develop leadership, especially grassroots leadership, workers from London’s lowest paid sectors, that can power the campaign. Crucially the Associate Organiser will work with colleagues in South London Citizens to build and execute a strategy that develops powerful leaders for South London Citizens and wins the Living Wage, Living Hours and other material gains for thousands of workers across the capital.

Main Responsibilities 

Working as an Associate Organiser in South London for Citizens UK, reporting to the Lead Organiser, South West, SLC, your main responsibilities will include: 

Build relational power to further the goals of CUK 

• Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment 

• Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required 

• Conduct one-to-ones to develop relationships with leaders and understand their concerns. 

• Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals 

Identify and develop relational leaders prepared to act with others for the common good 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum 

• Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level 

Strengthen institutions and develop BBOs 

• Ensure good understanding of the basic interests and traditions of typical member institutions and worker leaders. 

• Organise a small number of member institutions or 1 strategic partner to work together for the achievement of common goals relating to the Living Wage campaign. 

• Support pre-existing core teams and create/develop new core teams to provide leadership 

Support leaders through the Cycle of Action in order to create change 

• Support leaders in running listening campaigns 

• Organise Living Wage actions; demonstrating increasing independence in working without the need for close supervision

• Take the lead in supporting groups of leaders through the cycle of action on the Living Wage; aiming to achieve new accreditations and other wins.

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions 

  Contribute to CUK’s financial viability through effective fundraising & financial management  

• Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding 

• Contribute substantively to fundraising to ensure the sustainability of the work 

• Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection 

Contribute to effective teamwork 

• Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses 

• Demonstrate ability to work effectively with colleagues and participate in a team 

• Produce all required reports and follow CUK’s procedures on time and to the required standards 

Participate in the development of the craft of Community Organising and play a role in the Guild of COs 

• Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice 

• Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings; 

• Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Previous campaign experience (D) 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E) 

• Experience of project management; evidence of having delivered work on time and to standard (E) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

• Fluent in Spanish and English – written and spoken (E) - other community languages, especially Portuguese (D)

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A passion for justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

  Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

 Interview date: Tuesday 22nd July 

 Job Title: Strategic Funding Project Officer

 Salary:£31,716.00 per annum plus £1760.00 Outer london Weighting, Band E level 3

 Location:   Gilwell Park (Hybrid), Chingford, London. 

 Contract Type: Fixed term unitl  10th April 2026

 Working Hours: 35 hours per week

Join Us as a Strategic Funding Project Officer

Are you ready to take on a varied and rewarding role that gives you real insight into how Scouting is delivered across the UK? We’re looking for a Strategic Funding Project Officer to join our team—someone who’s eager to make a meaningful impact.

In this role, you’ll work closely with the Strategic Funding Team and colleagues across the organisation to build a deep understanding of Scouting—how it works, the challenges it faces, and the innovative ways we overcome them. You’ll also play a key role in delivering our small trusts mailing programme, helping to generate vital income from smaller trusts and foundations.

No two days will be the same—and you’ll be part of a team that’s passionate about enabling more young people to gain skills for life.

As the Strategic Funding Project Officer, your Key Responsibilities will include:

Process management and enquiries; this will include managing grant and corporate donations across the different areas working with legal and finance to manage legal grant agreements, contracting, preparing invoicing and funder queries. You will be the first point of contact for enquiries from Local Scouting,  Funded Project Managers, Trusts, Foundations and Corporate partners.

Database Management: This includes managing the pipeline, updating records, creating a variety of monthly internal reports, monitoring timelines and investigating any communication queries from funders. You will ensure all due diligence processes are recorded and segment data to maximise Trust, Foundation and Corporate income.

Skills & Abilities

• Works effectively with those within the team, the wider organisation and external stakeholders
• Recognises the benefits of empowering and collaborating with volunteers and young people, and can demonstrate the empathy, ability to give and receive constructive criticism and political acumen to do this well.

Knowledge & Experience

• Able to effectively communicate with a wide range of internal and external stakeholders
• Understanding of managing grants and contracts

• Comfortable with quickly understanding and navigating internal governance and sign-off processes, and seeking efficiencies where possible.

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Tuesday 15th July 2025

Interviews will be in person on Wednesday 23rd July 2025

Strictly no agencies!

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Are you looking to join an organisation who strives to deliver social change for women globally? Are you passionate about using data and research to drive impact in global sexual and reproductive health and rights (SRHR)? Do you have a strong background in research, data analysis, and collaborative research design and implementation? Then look no further!

MSI Reproductive Choices are hiring at an exciting time for an Evidence and Impact Advisor to drive meaningful and actionable insights related to client profiles, marketing approaches, service accessibility, client experience and quality of care.

As well as this, we’re looking for an exceptional individual to provide strategic research studies and evaluations to support the operationalisation of MSI’s 2030 Research and Learning Strategy.

MSI Reproductive Choices have and will continue to fight for women’s rights globally, and despite recent challenges, this is a pivotal and important time to join us!  

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

A strategic analytical professional responsible for managing client experience assessment through annual Client Exit Interview surveys; providing technical data-driven insights to support programming, fundraising, grant management, and advocacy efforts.

This is an exciting opportunity for an early-career public health analyst or researcher looking to apply their skills in survey management, data analysis, and research design and dissemination while making a tangible impact on global SRHR programs. As part of the E&I team, you will have the opportunity to work across all departments at MSI and will be collaborating with team members with a wide range of technical expertise and experience, keen to support your professional development. If you thrive in a dynamic, mission-driven environment and are eager to translate research into action, we would love to hear from you!

Please note that you may also be required to carry out reasonable additional ad-hoc duties.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills and experience:

Quantitative Data Analysis: Strong analytical skills, including experience working with survey data and large complex datasets, performing statistical analysis, and using tools such as Stata, R, SPSS, Microsoft Excel, or Power BI.

Project Management: Ability to effectively manage multiple research projects, timelines, and stakeholders, ensuring deliverables are met efficiently.

Research Coordination & Management: Experience designing and managing large-scale applied heath research studies (both qualitative and quantitative), including ethical approvals, data collection, and quality control.

Communication & Dissemination: Excellent verbal and written communication skills with experience translating research findings into actionable insights through reports, presentations, and data visualizations, including with the ability to convey complex concepts in plain English to non-technical audiences.  Data Storytelling: Skill in translating complex data analyses into clear, compelling narratives for various audiences.

Stakeholder Engagement: Ability to collaborate with diverse teams, including country program staff, researchers, and external partners, to drive evidence-based decision-making. Experience with project management or cross-functional (matrix) team working is desirable.

Attention to Detail: Experience ensuring high standards in research design, data collection, and analysis, with a commitment to ethical research practices.

Drive for Results: Curious, proactive, and passionate about how data can be used to improve performance and outcomes; challenges the status quo to identify and implement innovative approaches.

Ability to Prioritise & Work Under Pressure: Highly comfortable working within tight deadlines, working across multiple projects simultaneously, shifting priorities, and balancing the needs of diverse stakeholders in a fast-paced environment

Formal education/qualification

• Master’s Degree, or higher, in public health research, statistics, economics, epidemiology, demographics, health sciences or related discipline - Essential
• Proficiency in French highly desirable - Please state level in application.
• Additional qualification or formal training in research design, biostatistics, epidemiology, impact evaluation, or data visualisation such as with PowerBI - Desirable

Please view the job framework on our website.

Location: London UK (hybrid working model, 2 days minimum per week in the office).

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent.

Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 7

Closing date: 8th July (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• £70,000
• 35 hours
• Permanent
• Location- Hybrid, based between home and at the London office on a weekly basis
• Closing date: 6th July 2025
• Interview date: w/c 14th 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Associate Director of Brand & Marketing Communications with excellent brand, marketing and digital experience at a leadership level to lead our Brand and Marketing Communications Team.

You'll provide inspirational leadership to a key team at the heart of our organisation. You’ll be responsible for the development and execution of our brand, marketing and digital strategies. You'll also oversee the delivery of impactful and audience-driven campaigns that grow awareness, engagement and income for Young Lives vs Cancer while supporting our influencing goals.

You will be line managing our Head of Strategic Communications and Head of Digital to lead successful, teams who can creatively deliver on our organisational strategy.

The role demands an agile creative thinker with strong leadership, a strategic mindset and a deep understanding of our diverse audiences. As well as managing and inspiring your team, you’ll create strong connections throughout the organisation, ensuring everyone can access the strategic and creative services they need to tell the charity’s story in a way that really connects with people.

This role is subject to a criminal record check. In the event of a successful application a Basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

• Lead and develop a high-performing team of marketing, brand and digital professionals.
• Lead the development and delivery of the charity’s brand and marketing communications strategy, aligned to the organisational strategy and the system ‘North Star’, ensuring our positioning and voice are clear, compelling and visible.
• Champion a culture of creativity, collaboration and insight-driven decision making fully aligned with our values.
• Lead the development of our audience personas and engagement work to enable effective journeys and high-quality experiences for all our audiences, equipping the organisation to be customer-centric, insight driven and evidenced-based.
• Collaborate across directorates to align marketing, brand and audience engagement with organisational priorities.
• Provide effective leadership and direction for colleagues in your teams, ensuring accountability to build trust, good morale and teamwork.
• Ensure the voices of children and young people with cancer - and their families - influence decision-making within teams and that we are an accountable and transparent organisation to our beneficiaries, donors and other stakeholders.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Proven experience leading brand, marketing and communications strategy, preferably in the not-for-profit sector.
• Inspirational leadership of multidisciplinary teams.
• Success in planning and delivering multi-channel campaigns with measurable outcomes, especially within income generation and system influencing contexts.
• Experience in digital marketing, content creation and engagement through digital channels, including social media.
• Experience of audience development and user journey planning.
• Experience influencing at a senior level and managing change.
• Effective planning, budgeting and risk management

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing and Development days: four days a year to do what works for you – from personal development planning, catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

We’re thrilled to announce four exciting opportunities to join the dynamic Evidence & Impact team at MSI Reproductive Choices! We’re looking for talented, driven individuals who are passionate about sexual and reproductive health and rights (SRHR), and who thrive on data, evidence generation, and impact communication. This is a chance to help shape how we measure and disseminate the real-world impact of our work — not from the sidelines, but by rolling up your sleeves and diving in. If you're a bold thinker who loves turning complex data into compelling stories, thrives in fast-evolving environments, and is excited about helping build a future-focused, resilient team, we want to hear from you. You’ll be part of a team that champions innovative research and drives sector-shaping insights — with the chance to become a thought leader and influencer in the global SRHR space. Come push boundaries with us and help drive meaningful change around the world.

Why This Matters 

In a world where 218 million women lack access to contraception, evidence isn't just academic—it's life-changing. Your work will directly influence: Delivering of lifechanging services to millions of women; $2+ billion in annual global SRHR investments that transforms healthcare delivery across 36 countries 

The Opportunity 

We are recruiting roles to spearhead different dimensions of our evidence ecosystem. Whether you are inside or outside SRH, or from health economics, development research, tech analytics, or academic evaluation, we want people who are driven by impact and excel at translating complex data into compelling action. If that matters to you, then we want you. 

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Job Purpose:
The Evidence and Impact Specialist drives impact modelling and analytics to showcase the clear health, economic, and social value of SRHR investments—demonstrating MSI’s transformative impact through compelling, data-driven evidence for donors and stakeholders.

Measures of Success:

• Deliver robust impact estimates and cost-effectiveness analyses that unlock funding and drive investment.
• Communicate MSI’s value with clarity and impact to diverse audiences—donors, policymakers, and partners—through persuasive data stories and presentations.
• Support high-performing analytics teams to consistently deliver timely, high-quality technical outputs that enhance MSI programme effectiveness and efficiency.
• Lead MSI’s operational monitoring, evaluation, and learning agenda to ensure the systematic capture of programme insights and robust evidence generation that drives both improved programme delivery and supports future funding opportunities.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Advanced modelling and analytical expertise, including interpreting complex data and conducting impact, equity, and cost-effectiveness analyses. Proficient in DHS and PMA datasets, statistical software (STATA or R), and advanced Excel. Experienced with quantitative methods such as Interrupted Time Series Analysis and multilevel regression.
• Deep knowledge of SRHR impact evaluation methodologies, particularly in low-resource settings.
• Excellent verbal, written, and presentation skills, with the ability to craft clear, persuasive, evidence-based narratives tailored to donors, policymakers, and partners—translating complex data into accessible and compelling stories. Confident public speaker.
• Proven effectiveness in stakeholder engagement, with experience presenting insights and recommendations to senior audiences.
• Strong multitasking and prioritisation skills, demonstrating agility and responsiveness in dynamic, changing environments.

To perform this role, you’ll need the following experience:

• At least 6 years of experience in evidence generation and impact modelling within global health. Experience in the SRHR sector is strongly preferred, but not essential.
• Proven expertise in managing complex modelling projects and methodologies such as multi-sectoral impact evaluations in development contexts
• Experience presenting to diverse and senior audiences and have led meetings to facilitate insight generation and model development
• Experience with donor engagement and high-value project management, including reporting, and delivering strategic deliverables.
• Proven ability to work effectively across cultures, providing technical support and capacity building

Formal education/qualification

• Advanced degree in Public Health, Social Sciences, Demography, Health Economics, or a related field.
• Additional qualification or formal training in impact evaluation is desirable.
• Proficiency in French is highly desirable (please specify level in your application).
• Additional training or qualifications in, impact evaluation and communication, data visualization (e.g., Power BI), and advanced Excel skills are an advantage.

Please view the job framework on our website. 

Location: London, UK (minimum of 2 days per week in the office).

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent

Salary: £40,000 - £51,000 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 9

Closing date: 8th July (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

We’re thrilled to announce four exciting opportunities to join the dynamic Evidence & Impact team at MSI Reproductive Choices! We’re looking for talented, driven individuals who are passionate about sexual and reproductive health and rights (SRHR), and who thrive on data, evidence generation, and impact communication. This is a chance to help shape how we measure and disseminate the real-world impact of our work — not from the sidelines, but by rolling up your sleeves and diving in. If you're a bold thinker who loves turning complex data into compelling stories, thrives in fast-evolving environments, and is excited about helping build a future-focused, resilient team, we want to hear from you. You’ll be part of a team that champions innovative research and drives sector-shaping insights — with the chance to become a thought leader and influencer in the global SRHR space. Come push boundaries with us and help drive meaningful change around the world.

Why This Matters 

In a world where 218 million women lack access to contraception, evidence isn't just academic—it's life-changing. Your work will directly influence: Delivering of lifechanging services to millions of women; $2+ billion in annual global SRHR investments that transforms healthcare delivery across 36 countries 

The Opportunity 

We are recruiting roles to spearhead different dimensions of our evidence ecosystem. Whether you are inside or outside SRH, or from health economics, development research, tech analytics, or academic evaluation, we want people who are driven by impact and excel at translating complex data into compelling action. If that matters to you, then we want you. 

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Lead MSI’s operational monitoring, evaluation, and learning agenda to ensure the systematic capture of programme insights and robust evidence generation that drives both improved programme delivery and supports future funding opportunities.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

Technical operational MEL

• Deep expertise in monitoring, evaluation, and learning (MEL) methodologies, frameworks, and global best practices.
• Advanced skills in results-based MEL design, including theory of change, indicator development, baseline assessments, impact measurement, and logframe development.
• Strong quantitative and qualitative data analysis skills, with experience extracting insights from large datasets (e.g., DHS, PMA), and translating findings into actionable recommendations for diverse audiences.
• Proficient in statistical software (e.g., STATA, R) and Excel, with applied experience in techniques such as Interrupted Time Series Analysis and multilevel regression.
• Skilled in using MEL platforms, digital data collection tools, and data management systems to ensure efficient and high-quality data capture and reporting.

 Sector expertise

• Deep knowledge in sexual and reproductive health programming/women’s health
• Understanding of complex programme delivery across multiple channels (clinical services, digital health, advocacy etc. )
• Knowledge of proposal development processes and MEL component design for competitive funding

Strategic analysis & Communication

• Proven ability to distil complex data into clear, actionable insights for senior leadership and country programme teams.
• Strong analytical thinking, with the ability to identify trends, patterns, and their strategic implications.
• Excellent written and verbal communication skills, adept at tailoring messages for technical, operational, and executive audiences.

Strong project management

• Strong coordination and project management skills, with the ability to manage multiple concurrent deliverables and effectively prioritise a dynamic workload.

Learning and capability building

• Skilled in institutionalising knowledge through repositories, evidence libraries, and learning platforms.
• Proven ability to facilitate cross-programme learning exchanges, communities of practice, and peer learning networks.
• Experienced in developing practical learning products—such as case studies, practice briefs, and toolkits—that drive programme improvement.
• Strong understanding of adult learning principles and ability to design effective knowledge transfer and capacity-building mechanisms.
• Experienced in organising and facilitating learning events, workshops, and knowledge-sharing sessions.

Team Leadership & capacity development

• Exceptional ability to cultivate learning cultures that prioritise evidence-based decision-making and continuous improvement.
• Strong mentoring and coaching skills to build MEL capabilities at both individual and team levels.
• Skilled at creating safe, inclusive learning environments where challenges and failures are embraced as opportunities for growth and innovation.

To perform this role, you’ll need the following experience:

• Minimum of 8 years' experience leading evidence generation in global health—with strong insight into service delivery and programme implementation.
• Proven ability to lead high-performing teams and manage complex, multi-country research initiatives and strategic partnerships, ensuring methodological rigour and relevance.
• Recognised thought leader, with a track record of evidence dissemination, donor engagement, and influencing global SRHR discourse.
• Strong background in team and project management, including budgeting, delivering high-quality outputs under pressure, and meeting tight deadlines.
• Demonstrated experience in building institutional knowledge systems—such as evidence libraries, learning platforms, and embedded learning practices.
• Skilled in moderating virtual and in-person communities of practice and facilitating knowledge-sharing environments.

Formal education/qualification

• Advanced degree in Public Health, Social Sciences, or related fields is essential.
• Additional qualification or formal training in research design or impact evaluation desirable
• Proficiency in French is highly desirable (please state level in application)
• Additional qualification or formal training in research design, epidemiology or impact evaluation, data visualisation such as PowerBI; advanced excel skills - desirable

Please view the job framework on our website.

Location: London, UK (minimum of 2 days per week in the office).

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent.

Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 10

Closing date: 8th July (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.