Support service manager jobs in spelthorne, surrey
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.
Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.
Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.
As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.
The client requests no contact from agencies or media sales.
We are looking for a compassionate and organised Welfare Administrator to join our Health & Wellbeing team at the Royal Hospital Chelsea.
About the Role:
Reporting to the Head of In-Pensioner Welfare, you’ll be the welcoming face of our department—providing front-of-house support and being a key point of contact for our In-Pensioners, their families, and external stakeholders. You’ll assist with a wide range of administrative and practical tasks that help ensure our Army veteran residents receive the care and support they deserve.
Key Responsibilities:
Respond to daily queries from In-Pensioners, families, and colleagues.
Assist In-Pensioners with tasks such as form-filling, booking appointments, and troubleshooting devices.
Coordinate transport and peer companions for hospital visits.
Maintain accurate records and manage the issuing of mobile pendants.
Support the planning of onsite activities, training, and workshops.
Provide general admin support across the Welfare team.
About You:
You’ll be empathetic and solution-focused. Professionalism, flexibility, and strong communication skills are essential, along with a proactive and supportive approach to teamwork.
This is a full time role working an average of 41 hours per week
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
Ask for references from those you have listed on your application form
Check your right to live and work in the UK
Check any declarations you have made on your application form
Ask you to complete a medical form
Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
About the role:
As our Community Fundraising Manager, you will manage a growing community fundraising programme, including developing key fundraising products, activities, and propositions, working with individuals; groups of supporters and community organisations to successfully fundraise and support-raise for Hope and Homes for Children's work. You will act as primary relationship manager for assigned fundraising individuals; groups of supporters and community organisations ensuring exceptional relationship development in line with delivery of agreed performance indicators.
About you:
We are looking for a talented fundraiser and relationship manager who is excited and inspired by how individuals and groups of individuals turn their passion into fundraising and support-raising for a cause. You will be a self-starter with the ability to creatively and strategically engage supporters and potential supporters in active fundraising.
About Hope and Homes for Children:
Orphanages don't protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
Salary: £35,000 to £39,000 per annum, including any London weighting if applicable.
Location: Our Salisbury or London office with flexibility to work from home for part of the week.
Hours: 37.5 hours per week.
Closing Date: The final cut off for applications is 18th July 2025 so please get in touch if you have the right skills, experience and passion for our cause.
To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.
Other information: This post requires the post holder to have the right to work in the UK and will be subject to a DBS check.
HHC actively encourages equality and diversity as we believe diversity brings us closer to our mission of eliminating orphanages.
You may also have experience in the following roles: Fundraising Officer, Development Manager, Community Engagement Manager, Donor Relations Manager, Corporate Fundraising Manager, Events Fundraising Manager, Individual Giving Manager, Philanthropy Manager, Supporter Development Manager, Campaign Manager, etc.
REF-222 268
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Location: Head Office (Camden)/Hybrid
Salary: £42,978 - £45,630
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Maternity Cover until 25th June 2026)
Closing Date: 25th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Bid Manager at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.
This is an important time for Solace and we are seeking consummate professionals to help with an immediate need to secure funding for our existing services and to achieve sustainable growth and partnership working in support of our work to end violence against woman and girls.
Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them. The team is seeking to generate £2m+ net new income in the year ahead.
About the Role
In this role you will research and develop new business opportunities in line with our funding priorities and manage a portfolio of statutory and grant opportunities and funders. This will involve working with senior managers for bids on their services and conducting both internal and sector research into VAWG, health and social care, advocacy and advice. You will be required to proof read and edit the wider team’s bids, record submissions on the CRM system, and prepare reports for the senior leadership team and funders.
About You
Our ideal candidate will have measurable income generation experience in a bidding environment or writing proposals/funding applications, strong communication, written and oral skills, with experience of proof-reading, and the ability to manage multiple projects, always maintaining an excellent standard of work.
You will be dynamic and driven, able to work confidently both independently and as part of a team. You will have excellent attention to detail, be a team player who thrives under pressure and can work flexibly to deadlines. You will be numerate and confident working on project and service budgets.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
About the role
The Hammersmith and Fulham Supported Pathway are recruiting for a Support Worker at The Old Theatre; a 12-bed female-only very high support needs hostel based in Hammersmith.
In this role, you will be supporting our clients on their road to recovery in a psychologically informed environment; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a caseload of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.
About you
These roles will suit people who can;
- Work with clients to identify their personal aims and ambitions and work towards achieving them.
- Provide practical and personal support to clients in an approachable, caring and person centred way.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
- Complete administrative records relating to client work, housing management and health and safety.
- Coordinate with external services relating to substance use, mental health, physical health, domestic violence and more, to provide a multiagency approach to clients’ support.
- Work on a weekly shift rota including early and late shifts, weekends and bank holidays.
Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.
*For genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23 July 2025
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-informed model of care.
· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
· Undertaking comprehensive needs assessments and creating individualised support plans
· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
· Advocating for victims within medical, legal, and social services to ensure their voices are heard.
· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
· Maintaining accurate case records in compliance with data protection policies.
· Engaging in external clinical supervision to manage personal resilience and well-being.
· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)
· Flexible working hours—working pattern can be shaped around your needs.
· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
· Death in service benefit, to the value of 2 x salary.
· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
· Employee assistance program, including counselling, legal and financial advice.
· External trauma consultant support to aid in caseworker resilience.
· Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
· A full, clean UK driving licence and access to your own vehicle.
· Resident in the Kent or Essex area.
· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
· Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
· Self-motivated and resilient—able to navigate emotionally challenging situations.
· Empathetic and compassionate, with a commitment to helping others.
· Adaptable and creative, able to tailor support methods to individual needs.
· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
-
Salary: £36,500 - £41,500 gross per annum (depending on experience)
-
Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
-
Contract: Permanent with a 6 month probationary period
-
Team: Campaigns Team
-
Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
-
Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Full-time, Permanent
Salary: £27,144
Location: Camden (NW3)
If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!
The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role.
About the Role
As a Waking Night Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 21 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Throughout the shift you will have the additional support of an on call manager should you have any questions. Further to this, you will be involved in team meetings monthly and will also receive monthly supervision.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Working Hours
Our Young People need care 24/7 so we have fixed rotas, with staff needing to be able to commit to weekends and bank holidays.
For Waking Night support staff; shifts are 11.5 hours from 20:00 - 07:30 or 21:00 - 08:30, on average you will be working 40 hours a week.
There is always the possibility to do overtime if you need a bit extra, this is paid time and half; same as bank holidays.
What you need to bring to this role
- Genuine commitment to working and supporting Young People to achieve their full potential.
- An understanding of the issues facing young people.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
What you should expect from us
- Salary: £27,144
- 4 weeks full induction and training program (paid).
- Competitive pay and reward structure offering salary progression based on performance.
- Tailored career development plan through our “St Christopher’s Academy”.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Recruitment Process
In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification.
For the full Job Description and Person Specification - please visit our website.
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.
Closing date: Monday 30th June 2025
First stage interview: Tuesdays and Thursdays throughout June & July 2025
Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney.
Second stage interview: Successful candidates will then attend the second stage at their preferred location.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Night Reconnection Assistant
London
£33,095 - £36,970 pa
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).
-
Work as part of a busy team environment working closely with those affected by rough sleeping.
-
Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.
-
Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5 hour break)
About you
These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply!
-
Some experience of dealing directly with the public and/or customers in a busy service environment.
-
Good communication skills and the ability to work with others effectively to get things done.
-
Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough.
Closing date: 10 am on 29th July 2025
Interview and assessments on: 12-14th August 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Job title: Community Nurse, Band 6
Location: Christopher's, Artington near Guildford and community based
Salary: £40,355.30-£46,089.41 plus geographical allowance (depending on qualifications and experience)
Hours: 37.5 hours per week
Closing date: Tuesday, 1st August 2025 (23:55 pm)
About Shooting Star Children’s Hospices
We have an exciting opportunity for a paediatric nurse to join our hospice community team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
You will join our team of experienced nurses, delivering care to children and young people with complex and palliative care needs at home, in hospital or at our Guildford based hospice, Christopher’s.
You’ll work alongside other professionals delivering care within the community, helping to shape and build our 24/7 community service and being supported to work as an autonomous practitioner within a supportive team.
About you
The successful candidate will be enthusiastic, self-motivated and have at least 2 years’ experience of children’s nursing.
There will be lots of opportunity for networking and you will share your knowledge and skills, as well as learn from other healthcare professionals.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
The post will be based at Christopher’s near Guildford but the successful candidate will also need to travel to hospitals covered by Shooting Star Children's Hospices as well as home visits throughout Surrey and West London, therefore car owner and driver is essential.
Please note that appointment will be subject to enhanced DBS clearance.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
An enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Be bold. Be compassionate. Be part of something life-changing.
At The Brain Tumour Charity, we’re here to accelerate a cure and improve life for everyone affected by brain tumours. We’re leading the way in research, support and advocacy – and we’re just getting started.
As we continue to work toward our ambitious strategic priorities, we’re looking for an exceptional leader to join us as our new Director of Services. We are looking for someone who shares our ambition, who connects with our values which are bold, collaborative, innovative and community-first. And someone who shares our deep commitment to creating real change for the brain tumour community.
This is more than a leadership role. It’s a chance to shape how care, support and information are provided to the brain tumour community, and to inform and shape faster diagnosis and care outcomes. We want to ensure that no one faces a brain tumour diagnosis alone.
About the role
Reporting directly to the CEO and sitting on our Senior Leadership Team, you’ll lead a talented team of around 20 colleagues to design, deliver, and evaluate services in collaboration with other teams within The Charity and with external partners.
We’re looking to you to lead our strategic priority for improving quality of life and quality of care for all those affected by a brain tumour. This includes:
· Tackling healthcare inequalities.
· Expanding and improving our counselling, peer support and information services.
· Equipping healthcare professionals to spot the signs and to deliver better care.
· Partnering with others to amplify the voice of our community and to drive systemic change.
You’ll be responsible for strategy and leadership oversight, budget oversight, safeguarding leadership, and service evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.
Who we’re looking for
We’re seeking a strategic, values-led leader who is ready to step into one of the most meaningful roles in the sector. Your professional background may stem from health, charity, or wider social impact; what matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.
You’ll bring:
· Proven experience designing, delivering and evaluating impactful services – ideally in a health, care, or social impact context.
· A deep understanding of the communities you serve, and a track record of collaborating with others to reduce inequity and increase access.
· Strategic confidence – from service transformation to budget ownership and cross-functional planning.
· A creative and inclusive leadership style, grounded in empathy, clarity and purpose.
· A commitment to equity, co-creation and continuous improvement, and a personal motivation to make a difference.
Whether you’re already a Director or a high-performing Head of/Assistant Director looking for the next step, we’d love to hear from you.
Why join us?
This is a rare opportunity to lead change at scale, joining a bold, inclusive and emotionally intelligent charity at a pivotal moment in its journey.
We offer hybrid and flexible working options; a strong commitment to wellbeing, inclusion and learning; and the chance to be part of an organisation that listens deeply to the people it serves and acts with courage.
You’ll be joining a team connected by a shared purpose – to do more, for more people, faster – and supported to lead with authenticity and heart.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover 20 hours a week in shifts (4 x 5 hours) across our two Day Care Centres.
There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota.
We are also looking to recruit a Day Care Officer on a 25 hour week for maternity cover on a fixed term contract starting on the 1st September 2025 for 39 weeks.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidates will:
-
Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
-
Act as a key worker for individual clients
-
Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £14,405.25 for 20 hours per week and £18,006.56 pa for a 25 hour week)
(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead. Shifts range in times across the day and you must be able to work all the various shifts)
Contract Type: Permanent
Closing date: Monday 21st July 2025 - 5pm
Interview date: TBC
To Apply and for more information please click on the link below:
Job Openings
Please state on your application which role/s you are interested in.
As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Are you an experienced IT operations leader passionate about managing robust infrastructure and delivering high-quality support? Harris Hill is working with a respected and impactful non-profit organisation seeking an IT Operations Manager to lead its IT service delivery and infrastructure function.
Location: London (with flexible working)
In this key role, you will oversee the smooth running of IT operations across a dynamic and mission-driven organisation. You’ll be responsible for maintaining and developing the IT infrastructure, managing third-party suppliers, and leading a small, dedicated support team to ensure a seamless IT experience across the organisation.
Key Responsibilities:
- Oversee and maintain the organisation’s IT infrastructure, including networks, systems, and cloud-based services.
- Lead the IT support function, ensuring high-quality, responsive, and proactive service to all users.
- Manage relationships with external IT service providers and ensure delivery against SLAs.
- Lead on IT compliance, security, and business continuity.
- Support the implementation and maintenance of IT policies, procedures, and best practices.
- Contribute to IT strategy and support digital transformation projects.
About you:
- Proven experience in IT operations or infrastructure management, ideally in the non-profit or public sector.
- Strong technical knowledge of cloud environments (especially Microsoft 365 and Azure), networking, and security.
- Confident in managing third-party suppliers and contracts.
- A collaborative and supportive leader with excellent communication skills.
- Able to balance strategic thinking with hands-on delivery in a fast-paced environment.
This is a fantastic opportunity to shape and strengthen IT delivery at an organisation making a meaningful difference. If you’re excited by the opportunity to combine technical leadership with purpose-driven work, we’d love to hear from you.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Role: Fundraising CRM & Data Manager
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.
About You
- Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
- Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
- Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
- Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
- Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
- Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.
About the Role
- Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
- Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
- Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
- Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
- Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.