Support service manager jobs in thornton cleveleys, lancashire
Head of Campaigns & Sales
- Are you a growth-focused sales and campaigns leader who thrives on delivering results?
- Do you have the drive to win new business, upsell existing customers, and lead multi-channel campaigns that generate real revenue?
- Do you want to put your commercial skills to work in a role that directly transforms post-16 education?
Then this could be the role for you.
Learning on Screen is looking for an ambitious Head of Campaigns & Sales to drive our next stage of revenue growth. This is both a strategic and hands-on role: you will lead targeted, multi-channel campaigns while also engaging directly in the sales process to win new business and upsell existing customers.
From building and managing a strong pipeline to pitching, negotiating, and closing deals, you’ll ensure ambitious income targets are achieved and exceeded. Working closely with the Chief Revenue Generation Officer, you will lead a small team and align sales and marketing to maximise impact.
Success in this role will mean surpassing revenue targets, growing our customer base, securing high-value partnerships, delivering campaigns with measurable ROI, and strengthening retention so that existing members and customers remain engaged. In short: you will be at the heart of sustainable growth, with every success directly contributing to transforming education.
Role Overview
- Job Title: Head of Campaigns & Sales
- Salary: £36,000 actual (£45,000 FTE)
- Hours: 28.8 hours per week (4 days, 80%)
- Contract: Permanent, part-time
- Location: Remote
- Reports to: Chief Revenue Generation Officer
What you will be doing
- Sales growth – Deliver organisational revenue targets by driving new sales and upselling across membership, sponsorship, training, and partnerships, while supporting strong retention.
- Pipeline management – Build, track, and convert a robust pipeline of prospects and opportunities.
- Sales execution – Lead sales conversations, pitches, and negotiations through to closing deals.
- Campaign delivery – Design and deliver integrated, multi-channel campaigns (digital, events, outreach, social media, partnerships) that generate leads and conversions.
- Content and messaging – Oversee compelling, sales-focused content and communications that cut through the noise.
- Digital marketing and analytics – Use CRM, SEO/SEM, social media, and analytics to generate leads, track performance, and optimise ROI.
- Team leadership – Line manage the Business Development Officer and Marketing Assistant, setting clear priorities and motivating them to deliver results.
- Collaboration – Work with colleagues across Membership, Development, and Digital to maximise growth opportunities.
- Performance reporting – Report on revenue delivery, pipeline health, and campaign ROI to senior leadership.
- External profile – Represent Learning on Screen at events, conferences, and sector networks to raise visibility and generate sales.
What we are looking for
- A proven track record of delivering sales growth — winning new business and upselling existing customers.
- Success in delivering multi-channel campaigns with measurable financial results.
- Experience in building and converting a pipeline, negotiating, and closing deals.
- A commercial, results-driven mindset with a focus on ROI.
- Strong leadership skills with experience managing a small team.
- Excellent communication skills, with the ability to pitch, influence, and inspire.
- Agility to adapt quickly and thrive in a fast-paced environment.
Bonus if you have
- Experience in a membership or education-based organisation.
- Experience selling sponsorships, partnerships, or training services.
- Knowledge of event or training programme marketing and sales.
This is a rare opportunity to apply your commercial skills in a meaningful way — driving growth while shaping the future of digital learning.
About Us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you will feel right at home here.
How to Apply
Please submit the following documents via the 'apply' button below:
- Your CV
- Cover letter outlining your relevant experience and qualifications
- Completed equality and diversity monitoring form
Application Deadline: Monday 22nd September 2025 by 12pm
1st Interviews: W/C 29th September 2025 (held remotely)
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the personal commitment, drive and person-centred values to be able to make a real difference to the lives of 6 people with Autism, Learning Disabilities and Forensic Backgrounds who can display behaviours which challenge?
Are you caring, compassionate and competent? Are you an excellent communicator with courage and commitment to provide only the best service to our service users. We are seeking a highly skilled, proactive and resilient Team Leader for our specialist, bespoke built Intensive Support Service in Heysham.
You will deliver the service with support from our Unit Business Manager and Registered Service Manager. You will promote and re-inforce a culture of responsive, professional, person-centred practice, and Active Support across the service. Relationships will be built based on respect and unconditional positive regard.
You will be supported by our Local senior management team, Senior Transforming Care Lead Practitioner and other members of Creative Support’s Multi-Disciplinary Complex Care Team and Local Social Services and CCG’s.
You must have:
- You must be able to demonstrate that you are caring and compassionate about the people we support.
- You must have experience of working in the field of Adult Social Care
- At least three years prior experience of supporting people with a learning disability and/or autism who have complex needs.
- Be a highly motivated, dynamic and confident communicator
- Be confident in working directly with service users and skilled in using this knowledge to coach staff.
- You must have good knowledge of Mental Capacity and Best Interests and you must be aware of the Restraint Reduction Network and hold a commitment to reduce restrictions in people’s lives
Vacancy Reference Number: 86539
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme
Creative Support is a not for profit provider of person centered care and support





About the role
Are you passionate about people, diversity, equity, and inclusion, alongside learning and development? We are seeking an HR and Safeguarding Manager (maternity cover) to be a point of expertise for HR within the organisation, lead the ongoing implementation of our DEI and L&D strategies, support our robust Safeguarding procedures and policies. The role aims to
cultivate a supportive work environment that empowers our team to achieve our charity's vital mission.
At Action Tutoring, our dedicated team is central to everything we do. With a collaborative and supportive culture at the heart of our strategy, ensuring the smooth and effective running of our people operations is a key priority for us.
Deadline: Sunday, 28th September 2025
Interviews: Friday, 3rd October 2025
Start date: Ideally Monday, 19th December 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
Core responsibilities
- Ensure the accuracy and integrity of our employee data and processes, recognising their critical importance for Action Tutoring, including payroll, reporting, and compliance.
- Provide direct support and guidance to line managers in implementing HR policies and procedures. Proactively escalate complex issues and remain diligently up-to-date with developments in HR law to ensure ongoing compliance.
- Line manage the Safeguarding and HR Officer, providing comprehensive support, mentorship, and opportunities for professional development.
Safeguarding
- Actively contribute to the safeguarding team, providing essential support and guidance to the Safeguarding and HR Officer on queries and cases and escalate as relevant to the Designated Safeguarding Officer.
Recruitment and Learning & Development (L&D)
- Coordinate and drive learning and development initiatives across the organisation, ensuring Action Tutoring's L&D approach and action plan are effectively implemented and collaboratively supported.
Diversity, equity and inclusion (DEI)
- Work with the Senior Management Team to implement the DEI strategy and action plan.
- Actively support and develop a positive and inclusive working culture across all teams and staff.
Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria
- The right to work in the UK.
- CIPD level 5 certificate or equivalent experience
- At least two years' experience holding HR responsibilities.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong knowledge of HR processes, policies, procedures, employment law, and best practices. You'll be up-to-date with current regulations.
- Knowledge of safeguarding, and understanding of why it is critical to Action Tutoring and a proven ability to ensure processes are correctly followed and appropriately escalated.
- The ability to successfully balance individual needs with the operational and ambitious goals of the organisation. This means demonstrating compassion while supporting our strategic objectives.
- Experience using Human Resources Information Systems (HRIS).
- Strong project management experience.
- Proven experience implementing learning and development initiatives.
- Excellent people management skills, including the ability to be approachable, empathetic, and discreet when required.
- Exceptional verbal, written, and numerical skills.
- Demonstrable attention to detail and a strong ability to prioritise effectively.
- Confidence in communicating change to stakeholders at all levels.
- A commitment to diversity, equity, and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Line management experience.
- Transferable experience in the charity or NGO sector.
- Have previously led on or substantially supported safeguarding in a previous role.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Macclesfield.
Position: S11313 Stroke Support Coordinator
Location: Home-based – Macclesfield, East Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £21, 948 per annum (FTE circa £27,400 per annum)
Hours: Part-time, 28 hours per week
Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 September 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
- Supporting new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
- Experience/background in a caring profession, ideally supporting people with disabilities
- Excellent IT skills and an ability to maintain accurate records.
- An affinity with the values of the Association.
- A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy.
This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you!
Why join us?
- To be part of a fantastic supportive team.
- Work for an organisation that values a positive and inclusive culture.
- Fully remote working.
- Competitive salary of £31,171 – £37,340 PA (depending on experience)
- 29.5 Days Annual Leave Plus Bank Holidays.
- Option for full time colleagues to compress hours and work a 9 day fortnight.
- Healthcare cover and employee assistance programme.
- Enhanced Sickness, Maternity and Paternity pay.
- Great supportive culture with generous professional training and development programmes.
- For full details see our recruitment pack
We are a national breast cancer charity focussed entirely on breast cancer prevention: We fund scientific research into environmental and chemic

Are you a social media whizz with a passion for telling powerful stories? Keen to progress in your career in public relations and digital communications while making a real impact in the charity sector? Join Dravet Syndrome UK as a Marketing and Communications Manager (home based,16 hours/week) and bring your creativity and energy to a role where you’ll help shape our online presence, generate meaningful media coverage, and connect communities through engaging content.
Reporting to the Head of Marketing and Communications and working with the Marketing, Communications and Fundraising Manager in this varied position, you’ll drive DSUK’s social media activity, creating and scheduling posts across our social media channels. Alongside engaging online audiences, you’ll be instrumental in our proactive PR work—writing press releases, pitching stories to key media, responding to journalist enquiries, and helping develop compelling family case studies for campaigns. As part of a passionate and supportive team, you’ll collaborate to measure the impact of our communications and marketing work.
If you’re ready to grow your career in communications and want to make a difference for families affected by Dravet syndrome, we want to hear from you.
As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.
About Dravet Syndrome UK
Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.
The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.
What you will bring
Essential
· Demonstrable experience in planning and delivering engaging and targeted social media content to build community, raise awareness and drive engagement.
· Hands-on experience managing websites (using WordPress), delivering e-marketing campaigns (e.g. Mailchimp or similar), and applying SEO principles and other techniques to optimise digital communications and online visibility.
· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)
· Demonstrable experience of working in charity, patient advocacy or healthcare sectors
· Ability to deal with people at all levels with empathy, tact and credibility
· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences
· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media and our website
· Act as a brand guardian, ensuring external designers and agencies understand and apply our brand, visual identity, and corporate communications guidelines effectively
· Strong organisational and project management skills, with the ability to prioritise
· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)
Desirable
· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development
Why join Dravet Syndrome UK?
Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our impact on people's lives. Join us today and contribute to making a lasting difference in the lives of those we support.
The closing date for applications is Wednesday, 24 September 2025, with shortlisting interviews taking place in early October with job to commence November 2025.
Our commitment to diversity
As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, sex, religion or belief, sexual orientation, gender reassignment, marriage & civil partnership, and pregnancy and maternity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Trust Fundraiser – Make an Impact That Lasts
Employer: Kids
Location: Remote (with opportunities to visit our services and attend in-person meetings, events, and networking with colleagues and partners)
Salary: £36,400
Hours: Full-time (36 hrs/week) – 4 days/week (28.8 hrs) considered
Contract: Permanent
Experience: Proven track record of securing funding from trusts and foundations
Are you a passionate storyteller who can turn great ideas into compelling cases for support?
If you’re motivated by making a tangible difference and want to work in a supportive, collaborative, and purpose-driven environment, we’d love to hear from you.
At Kids, we believe every disabled child and young person should have the opportunity to thrive. As our Senior Trust Fundraiser, you’ll play a vital role in making that happen—helping us secure the funding that powers life-changing projects.
What You’ll Be Doing
- Leading on exciting funding bids and growing relationships with a diverse portfolio of funders.
- Working closely with passionate colleagues across Kids to shape innovative, fundable projects that align with our mission.
- Building meaningful, long-term relationships with existing supporters, showing them the real-life impact of their generosity.
- Producing high-quality, inspiring reports that highlight the stories, numbers, and voices behind our work.
What We’re Looking For
We’re looking for someone who:
- Has at least two years’ experience in trust fundraising and understands the sector.
- Writes with clarity, warmth, and impact—able to distil complex ideas into persuasive proposals.
- Feels confident with budgets and can talk openly about charity finances.
- Thrives in building relationships—whether with funders, service delivery teams, or senior leaders.
- Is adaptable, tenacious, and ready to take on a competitive fundraising landscape with creativity and drive.
Why Join Kids?
We’re more than just a workplace—we’re a community. We care about your wellbeing, growth, and work-life balance. Here’s what we offer:
The Good Stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts by taking up membership of a perks discount site
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
We welcome applicants from all backgrounds
Whether you’ve worked for a national charity, a local organisation, or in another fundraising context, if you meet the criteria and share our commitment to equality and inclusion, we’d love you to apply. We particularly welcome applications from underrepresented communities in fundraising, including disabled, LGBTQ+, and ethnically diverse candidates.
Ready to apply?
View the full job description and submit your application. Tell us in your supporting statement how your skills and experiences match what we’re looking for—and why you’re excited about joining Kids
Please note that we may close the vacancy early if we receive a high volume of applications
The client requests no contact from agencies or media sales.
Job Title: Online Engagement and Inclusion Lead (Young People’s Services)
Organisation: Kids
Location: Remote work with occasional travel to London for in-person meeting
Hours: 36 hours per week
Contract: Fixed term for 2 years
Salary- £31,000 - £33,000
Purpose
This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.
Responsibilities
- To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
- To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
- To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
- To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
- To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
- To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.
Key to your success in the role will be:
- Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
- Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
- Helping to embed digital inclusion practices across the organisation.
- Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
- Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
- Influencing the broader Kids service teams to identify and engage digitally excluded young people.
- Centering the voices and needs of young people with SEND.
Person Specification
Experience
- Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
- Involvement in programmes that promote digital inclusion and wellbeing.
- Experience in outcome measurement, impact reporting, and using data to inform practice.
Desirable
- Experience in co-producing content or services with young people, including those with SEND.
Skills
- Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
- Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
- Skilled in using digital tools and platforms to deliver services and measure engagement.
- Ability to work collaboratively across teams and build strong internal and external relationships.
Knowledge
- Knowledge of safeguarding principles and practices in online environments.
- Awareness of current trends in digital engagement and youth participation.
- Knowledge of inclusive digital design and accessibility standards.
- Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.
Personal Attributes
- Passionate about inclusion, equity, and empowering young people.
- Committed to co-production and user-led design.
- Growth mindset and proactive approach to problem-solving.
- Committed to continuous learning and sharing best practices.
- Flexible and adaptable, with a collaborative mindset.
*About the funded programme
Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.
Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences.
What the Programme Offers:
- Online information with resources codesigned with young people with SEND.
- A series of interactive webinars and guided online activities.
- Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.
We will reach over 1,800 young people over the two year funded period.
Partner Acknowledgements
Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.
The client requests no contact from agencies or media sales.
Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer
Role Purpose:
About Responsible Finance:
Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.
This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.
This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.
We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.
No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people.
The Role
The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.
The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.
Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.
The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.
Key Responsibilities:
- Supporting aspects of Responsible Finance’s communications activity including generating content for and distributing the member newsletter, as well as supporting the effective delivery of events and website updates.
- Ensuring the smooth running of an important and high-profile bank referral pilot project, monitoring email referrals and data entry with a high level of attention to detail, accuracy and timelines.
- Assisting in the delivery of key work streams and projects, including the monitoring and reporting of grants to support capacity building.
- Supporting Programme Managers to monitor project progress, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
- Supporting the effective and smooth running of project and programme meetings across Responsible Finance, including schedule and arranging, developing documentation, and effective minute taking.
- Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
- Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.
This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.
Skills and Experience:
Essential:
- Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
- Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
- Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
- Able to work with minimum supervision in a fast-paced environment.
- Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
- Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.
Desirable:
Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.
Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:
- Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
- Experience supporting and co-ordinating the delivery of online and face to face events.
- Experience of creating and delivering presentations.
- Experience in developing graphics/infographics using apps such as Canva.
- Experience supporting research, monitoring and evaluation.
- An understanding of CDFIs and/or lending helpful.
Reporting To: Programme Director
Contract:FTC to Dec 2026
Salary: £26,000-£30,000
Date Closes: 15th September
How to Apply
Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.
Please send your CV and responses to the following questions to Careers4Change using the upload boxes below.
- What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
- You need to organise a programme board meeting, develop the agenda, and take minutes. However, several key stakeholders have conflicting schedules. How would you ensure the meeting is effectively scheduled and all necessary information is captured and communicated?
- You are tasked with gathering regular programme reporting information from a group of Responsible Finance’s CDFI members. You will need to turn this into a report for the funder. Please describe how you would go about collecting the information, synthesising it, and writing up a report.
- You are assisting in the delivery of a key project that involves awarding and monitoring grants for capacity building. Midway through the project, you notice that one of the grant recipients is not meeting their milestones. How would you address this issue to ensure the project stays on track and the grant recipient meets their obligations?
Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview: Knowledge in grant-funding, capacity building, organisational support
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities:
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Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
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Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
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Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
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Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
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Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations.
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Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
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Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
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Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
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Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
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Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
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3+ years’ experience within the UK charity sector (domestic, not solely international).
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Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
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Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
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Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
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Ability to work collaboratively with organisations, offering constructive and practical guidance.
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Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
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Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
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Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
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Comfortable working autonomously and as part of a small team, with minimal supervision.
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Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
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Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.
I am delighted to be working alongside a leading charity is seeking a Carer Support Officer to support unpaid carers and their families. This is a rewarding opportunity for someone who is both compassionate and highly organised. This is a fully remote, immediate start temp role until the end of the year.
The role
You’ll be the first point of contact for carers and referral partners, ensuring a smooth and supportive journey into the service. Key duties include:
- Responding to calls and emails with empathy and professionalism
- Providing first-line advice and signposting to relevant services
- Recording client details accurately and managing referrals
- Booking appointments and updating waiting lists
- Monitoring cases, closing them when support is complete, and tracking outcomes
- Ensuring warm handovers to external organisations when required
- Supporting wider team activities such as campaigns, events, and admin tasks
About you
- Experience in helpline, advice, or family/community support services
- Strong listening and communication skills
- Confident using IT systems and databases
- Highly organised with the ability to manage multiple priorities
- A flexible, team-focused approach
Join a supportive team and make a real difference to the lives of carers and their families.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)
Are you fluent in Mexican Spanish and passionate about supporting young people online?
We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.
You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.
This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.
What you’ll do:
- Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
- Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
- Spot safeguarding concerns and act swiftly using our established procedures.
- Engage with and moderate our digital support community.
- Collaborate with our wider team to shape content and campaigns that reflect youth voices.
- Represent Ditch the Label’s values with integrity, authenticity, and empathy.
What you’ll bring:
- Fluent written and spoken Mexican Spanish (essential)
- A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
- At least 3 years of experience supporting young people aged 12–25
- Solid understanding of youth safeguarding practices
- Strong digital communication skills, including confident writing and fast, accurate typing
- A genuine passion for empowering young people
Bonus points if you:
- Can write or review online support guides and resources
- Are confident gathering testimonials or impact data
- Speak other languages beyond English and Mexican Spanish
- Are open to filming short support videos or participating in live Q&As
Why join us?
At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.
We’re an inclusive employer and welcome applicants from all backgrounds.
REF-223326
AMR Action UK is the UK patient organisation for people impacted by antimicrobial resistance (AMR). Our focus is on engagement with patients and their families, delivering direct support through our information service, peer-support through patient panels, and small-scale research projects.
AMR Action UK seeks to empower patients, families, and carers to have their voices heard on matters that affect their lives and to be able to influence research priorities, policy and implementation changes at government level, and changes in NHS practices, across the four nations of the UK.
About this role
AMR is a global problem which many believe is bigger than climate change in terms of both potential impact (the end of modern medicine as we know it) and urgency. While many of the solutions are long-term in nature, in the UK we can address many issues right now which will reduce the harm from AMR, meaning that less people die and many more people will avoid reduced quality of life.
In 2025 Antibiotic Research UK changed its name to AMR Action UK, with an ambitious strategy to address the harm from AMR across all four nations of the UK. This post plays a vital role in a passionate and driven team generating sustainable fundraising income and building the foundations for AMR Action UK’s vision and long-term impact.
Purpose of the role
To shape and deliver a balanced, strategic and proactive programme of trusts and foundations fundraising, achieving immediate targets whilst cultivating and developing partnerships for the future.
The client requests no contact from agencies or media sales.
Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector?
We have a fantastic and rewarding opportunity for a Finance professional to join Mencap as Finance Business Partner (FBP). This role is a fixed-term contract for 12 months to cover a maternity leave. The role will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland.
We are looking for someone who is a confident communicator with both finance colleagues and operational staff, adapting their style to their audience. Someone who is well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role.
The successful candidate will use their commercial awareness and work with management teams to help deliver strong financial performance across the region they support, providing timely and accurate financial information to a variety of stakeholders.
We will consider both full-time and part-time applications and there is flexibility around where the role is based. We have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the role may be offered as home-based with some travel for team meetings.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
What will it take?
To be successful as a Finance Business Partner you will be expected to have:
- Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management.
- A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service.
- Strong collaboration skills including the confidence to challenge others.
- Ability to interpret a range of financial/operational information and reach quick judgements.
- Experience in financial analysis and reporting.
- Appropriate planning, organising and strategic business planning skills.
- An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification.
The scope for this role is vast and we are looking for an ambitious and driven individual to join us!
If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held w/c 22nd September via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
£230m legacy income. Help fund a third of our research. Improve countless lives.
Legacy Partnerships Team Manager (Legacy Giving/ Pledge)
£42,000- £47,000 +
Reports to: Senior Proposition Manager
Grade: M1
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location. Home-based Managing a home based team. Occasional travel to London for extended leadership team meetings c.x4 a year
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 12 September 2025, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: One competency-based interview
Interview date: W/C 22nd September
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
At Cancer Research UK, we exist to beat cancer.
We are looking for a passionate, ambitious and experienced people manager to join us as a Legacies Partnership Team Manager. In this role you will lead a team of c6 Legacy Partnership Managers and a Performance and Operations Manager, based regionally, who deliver the team's regional strategy by managing relationships with c.800 law firms providing our Will Writing services across the UK
Gifts in Wills (or ) account for around a third of our income. In 2023/24, we received from legacies to fund our life-saving research.
In this role you will be helping to define the Professional audience engagement strategy and translate it into divisional strategies for your team to go out and deliver. We are looking for candidates either with a background in Legacies or Financial services, who have experience partnering and managing relationships with professionals audiences. You'll be solution driven and an expert identifying areas for continuous improvements and growth.
What will I be doing?
Working collaboratively with legacy colleagues to develop, plan and oversee the delivery of the professional partnership engagement strategy
Support the Performance Manager in monitoring and reporting on the growth and engagement of our professional network
Work as part of cross-functional team to maintain our market share by developing a community of best practice in building professional partnerships focussing efforts and resources in areas to optimise impact
Lead the development of the professional partner engagement strategy, working collaboratively with colleagues to oversee, monitor and report on performance against objectives and KPIs
Working with product development teams, commission insight to inform new engagement tools and products for this audience
Manage and motivate a team of Legacy Partnership Managers to enhance professional partner engagement activity and building on these relationships, where appropriate, to complement the legacy giving product strategies
Encourage a culture of empowerment, building a community of best practice across the team
Work collaboratively as part of cross-functional team to deliver initiatives aligned to the legacy operational plan
Continually seek opportunities to challenge and improve ways of working
What are you looking for?
Experience of managing and motivating a large team within a professional service or legacies setting.
Excellent stakeholder engagement and management skills, with the ability to quickly get buy in and work collaboratively
Experience of budget management
Proven ability to work well under pressure
Problem solving skills. Ability to overcome issues, propose solutions and make sound commercial decisions
Ability to identify and build on new opportunities
A flexible approach, to comfortably manage ambiguity and changing environments/contexts
Excellent communication and relationship building skills, creating connections to make great things happen
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Additional information
For more information about working with us please or contact us at .
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