Support service manager jobs in tower hamlets, london

POST

Office Administrator,

(Administration experience in Property/Estate Management is an essential requirement for this role).

EMPLOYMENT DURATION

Fixed Term Contract, Rotation of Working Days are 3 days per week (Mondays, Tuesdays, and Wednesdays) and 5 days per week (Mondays, Tuesdays, Wednesdays, Thursdays, and Fridays.

JOB PURPOSE

The Office Administrator will undertake all administrative support duties, typing, creating letters/templates, maintaining all databases of contact and contractors, filing, and responding and maintaining records to standard enquiries. The role also requires answering the phone and logging calls, checking voicemails, opening mail, creating Notices, and populating the Notice Boards at regular intervals, ensuring the confidentiality of sensitive information, and abiding by Goulden House Co-Operative Ltd GDPR regulations.

Salary:

£28,000 per annum pro-rata (3 day & 5-day weeks)

MAIN DUTIES

• Resident engagement, taking and responding to residents’ calls, ensuring that all such engagement is documented on the Goulden House Resident Engagement Database
• Updating the Goulden House Registers (Risk Register, Complaints Register, Anti-Social Behaviour Register, Intercom Databases etc)
• Raise Works Orders and Purchase Orders and services on SAGE as per Estate Manager instruction
• Taking responsibility for the Approved Contractor List, ensuring that the contractor’s documentation is correct and current, i.e. Public Liability, relevant Health & Safety certification.
• Liaise with contractors and organising repairs whilst ensuring compliance with the Goulden House Co-Operative Ltd Procurement Policy
• Issuing resident/visitor parking permits
• Monitor CCTV daily putting particular emphasis on fly-tippers.
• Updating of Notice Boards across the site
• Inspecting the cleanliness of the Communal Areas twice weekly and signing off of the Cleaning Schedules which are placed in all the Communal Areas, in the absence of the Estate Manager.  
• Estate walk around as required or in the Estate Manager’s absence.
• To undertake such duties as are reasonably assigned to you from time to time by Estate Manager

SERVICE DELIVERY

• To take a pro-active role in Health & Safety issues on the estate.
• To assist in ensuring the Co-operatives’ aims in relation to customer awareness are achieved.
• To promote a positive image through the development of good working relationships with tenants, lessees, committee members, contractors, Wandsworth Council staff and other agencies.
• To ensure equal opportunities policies and procedures are complied with in relation to staff, members, residents, and the general public.
• The Office Administrator may be required to take on any other duties that may be reasonably expected of the position as advised by the Estate Manager

WORKING HOURS

Week One (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm), Week two (Monday, Tuesday, Wednesday, Thursday and Friday),9.00am – 5.00pm. Week Three, (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm), Week Four, (Monday, Tuesday, Wednesday, Thursday and Friday),9.00am – 5.00pm.

We support flexible working and should the successful candidate request, we would positively review these requests balancing the needs of our business.

HOLIDAYS

20 days pro-rata commencing 1st April to 31st March of current year subject to approval (Annual Leave must be booked one month in advance). 

Variety is looking for a Corporate Partnerships Executive to support the development and delivery of our corporate partnerships portfolio and to support securing new partnerships. Our corporate supporters are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at an exciting time as we launch a three year strategy to drive ambitious growth, with a new Director of Fundraising in place. You will support the delivery and development of sector-leading partnerships.

You will play a key role in our collaborative and high-performing team, working across the fundraising team to develop corporate leads from our high profile events and supporters, support our existing partnerships and drive corporate engagement to achieve our goals.

About Variety
In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.

KEY RESPONSIBILITIES
● Support the account management of corporate partnerships, delivering first class stewardship, increasing engagement and supporting delivery for maximum potential for Variety
● Research business leads to feed the corporate pipeline and new business approaches, identifying prospects
● Keep partnership account plans up to date including fundraising, communications, finance and impact reporting, ensuring we meet key deadlines
● Send fundraising materials to supporters and corporate partners to enhance staff fundraising and engagement
● Attend Varity fundraising and awareness events, maximizing engagement opportunities for corporate partners and building relationships with supporters, while working closely with the services and communications team
● Managing a portfolio of smaller partnerships, giving great stewardship and ensuring donations and fundraising come in as planned
● Support budgeting of income from partners and reforecasting income
● Support administration in fundraising including sending out materials, replying to general enquiries, creating proposals and invoicing partners
● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising strategy
● Represent Variety externally at events and cheque presentations

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Experience of two years working on a fundraising team
• Experience of attending events and representing a charity
• Experience of donor stewardship and excellent customer service
• Good writing and communication skills
• Good organisational skills and multi-tasking during busy periods
• Enthusiastic, energetic, self-motivated
• An understanding of corporate fundraising

HOW TO APPLY
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on Monday, 16th June at 5pm with interviews taking place week commencing 23rd June.

We expect demand for this role to be high and will be shortlisting as applications arrive, and suggest early submission. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7%, Life Assurance 4% of annual salary, Company sick pay scheme, Medicash scheme.

This is a hybrid role, working 3 days in the Central London office and 2 days working from home. Hours of work; 9am - 5pm

EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

At Cadet Digital Services, we’re delivering digital transformation for one of the UK’s largest youth organisations the MOD-sponsored Cadet Forces. With over 80,000 cadets and adult volunteers relying on our systems, your work here won’t just be seen, it’ll matter.

We’re looking for someone who’s passionate about Agile, confident enough to enable a technical team, and hungry to grow. This is an ideal opportunity for a developing Scrum Master who’s ready to take ownership, gain leadership experience, and work at the heart of a mission-driven organisation.

Responsibilities

· Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

· Enabling continuous delivery of high-value digital products.

· Coach team members and stakeholders on Agile principles, promoting a culture of collaboration, accountability, and iterative improvement.

· Support product owners with backlog refinement, prioritisation, and clarity of user stories.

· Monitor team health, performance, and delivery metrics, identifying opportunities for improvement.

· Champion user-centred design and ensure the team maintains a strong focus on meeting user needs.

· Promote the use of Agile tools (e.g. Azure DevOps, Jira, Trello) across Cadet Digital Services.

· Help teams balance technical debt and delivery priorities by fostering healthy conversations between developers and product owner.

· Support onboarding of new team members, helping them understand Agile working practices and team norms.

· Promote Agile best practices and contribute to the maturity of Agile delivery across Cadet Digital Services.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 15th June.

Interviews will be held (virtually) during the week commencing 23rd June.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Recovery Worker – Supported Housing

Location: Barnet, EN5 2TH

Salary: £27,320 inclusive per annum (plus 1 contracted sleep-in a week at £78.30)

Hours: Permanent, 37.5 hours per week

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Leecroft House as a Recovery Worker.

Right now, our 24 hour Supported Housing service in Barnet is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, but we also recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Senior Practice Development Adviser (x2 fixed term contracts)

We’re looking for two Senior Practice Development Advisers to help support children’s services across the country. These roles are crucial in ensuring the evidence about what improves children’s outcomes shapes local services. You will help to ensure that the work of charity is in tune with the challenges and opportunities in local areas.  .

These roles also provide an opportunity to shape the next phase of the organisation’s national work, as it prepares to launch a new offer for local authorities and their partners. If you bring experience from social work or children’s services and are passionate about using evidence, this is your chance to step into a national role and apply those skills to shape policy, improve services, and drive change every day, all while maintaining your connection to practice.

You’ll work within a multidisciplinary team, promote evidence-based approaches, and collaborate with senior leaders in local areas to improve outcomes for children and families. Expect variety, learning, and a clear purpose from day one.

This is an invaluable opportunity to learn, influence, and ultimately have an impact on children and families.

• Full-time, 35 hours per week
• Salary £53,300 per annum
• X2 fixed term contracts: 1x 18 months and 1x 12 months(maternity cover)
• National remit (Secondments welcomed)
• London/Hybrid - with some travel nationally

About the organisation:

Join an organisation that values and celebrates diversity and is committed to providing an inclusive environment for all employees. With people are at the heart of everything it does, the charity believes it is vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and actively seek candidates from diverse backgrounds and communities. The team also work in a hybrid and flexible way and recognises the importance of a good work-life balance.  This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success.

This role is unable to offer visa sponsorship. Please ensure you have the right to work in the UK before applying.

If you want excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’, then apply today. Please see the job pack for more information, including how to register to a drop in session to learn more about the role.

Closing date: Sunday 15 June 2025, 23:59

Interviews (in person): Week commencing 23 June 2025

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance.

You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 16 June 2025

Interviews: Friday 20 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Role: Finance Business Partner (Volunteering)
Location: (Bristol, Birmingham, Sheffield, London)
Contract Type: Permanent
Closing date: 16.05.2025 (CV’s are being reviewed on an ongoing basis so if interested, please complete an application as soon as possible) 

The successful candidate will need to be willing and able to attend occasional meetings in the evenings, via Teams. TOIL and flexible working arrangements facilitate this.

Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary
The Finance Business Partner in Volunteering is responsible for providing the first line of support and assistance with the development of financial plans, analysis of the financial performance and forecasts of the Adult Volunteering area, in order to provide high quality business insight to both support and influence strategic decision making by St John’s management teams. They will be a key member of the Financial Planning and Insight team to ensure delivery of the annual three-year budgeting process, that is aligned to strategic operational plans. This will require regularly meeting with relevant stakeholders to critically review and challenge reported performance against agreed plans. This role will not only look after the Adult Volunteering part of the organisation but support some other overheads/areas within the organisation.

About You
You are a fully qualified professional accountant (ACA, ACCA or CIMA). Ideally you have gained experience in the charity sector and large complex organisations. You can demonstrate previous experience in a finance business partner role with a track record of supporting the end-to-end processes for in-year forecasts and annual budgets and three-year plans that are aligned to business strategy. You have significant experience in managing the day-to-day, monthly and annual production of management accounting processes. To be successful you can demonstrate excellent skills in influencing with confidence and gravitas to respectfully challenge. You are naturally curious with a genuine interest in change and technology. You take personal ownership and possess a flexible 'can do' mind set and you are able to build and maintain effective networks both internally and externally.

About the Role

• Deliver high quality business and financial analysis, with detailed outcomes and benefits, to identify and present coherent rationales for change, to support continued coordinated, consistent and effective delivery of services across St John
• Provide impactful and effective finance business partnering to St John Budget Holders, the Senior Management and Executive Teams
• Work with the relevant stakeholders, to timetable in the production of the charity’s monthly management accounts and the annual budgeting and in-year forecasting process that is the aligned to business plans
• Drive continuous improvement in St John’s financial management reporting, forecasting and analysis
• Drive continuous customer experience improvement by simplifying and improving St John’s financial processes, to provide your collective internal and external customers, an efficient and effective finance experience
• Utilise technology and tools to continuously improve the presentation and content of the charity’s financial management reports to best support and meet the needs of Budget Holders, the Senior Management and Executive Teams
• Provide clear and understandable narrative to stakeholders and the rest of the team, advocating good accounting principles and helping to educate, inform and develop others within the wider finance team
• Identify financial risks and ensure that adequate measures and controls are in place for them to controlled and managed, or escalated where necessary
• Identify and implement cost and efficiency savings, where applicable and appropriate, without compromising the quality of the service and accuracy of the reporting.
• Work with operational business partners to provide the financial analysis and appraisal for business cases, including cost/benefit of capex investment projects, and support the preparation and submission of business cases to Executive Teams for approval

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Senior Meetings and Events Planner

London

£35,000 - £38,000 per annum

Join our client's Award-Winning Events Team!

Are you ready to take your career to the next level? We have an exciting opportunity for a Senior Meetings and Events Planner to join our client's prestigious team

Their iconic venue, nestled in the picturesque setting overlooking Regent’s Park, is home to the our client. This magnificent location offers a variety of meeting, conference, dining, and event spaces, along with services for virtual and hybrid events, as well as a medicinal garden. The space beautifully blends the heritage of our organisation with modern architecture, creating exceptional events and lasting memories.

As a Senior Event Planner, you will be a key member of their experienced and dynamic team.  You will play a crucial role in converting high-revenue business opportunities and planning and coordinating both physical and hybrid events. Your efforts will help maximise income and fill unsold spaces which support our revenue targets. You will also drive high performance and engagement within the team by deputising for the diary/revenue and team managers as needed, and by supervising the commercial planning team to ensure best practices and change initiatives are implemented.

In addition to managing your own events, you will support the sales team by planning and coordinating events converted from new prospective clients with high revenue potential. Your role will involve maintaining and developing high-value key accounts, networking with existing clients, and engaging with past users to generate future business and develop new leads. A strong commercial awareness of profitable business and current industry trends is essential.

Responsibilities include:

• Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events.
• Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals.
• Demonstrating an in-depth knowledge of the product, pricing and packages on offer,
• Demonstrating commercial awareness in order to successfully negotiate with customers to win their business.
• Participating in site visits, handling enquiries and taking ownership of large revenue events, as directed by the Business Development Manager.
• Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams.
• Preparation and processing of accurate deposits and invoices.
• Generating and reporting on activities as required.
• Yield management, ensuring up to date activities and maintenance of accounts in the CRM system.
• Creating and managing Key Account plans.
• Delivering a consistently high level of customer service.

Experience

• Educated to A-level, or equivalent business or event management qualification.
• Demonstrate relevant experience in Event Planning and Coordination with the skills, knowledge and commercial understanding required for the role.
• Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events, with a minimum of 2 years of experience.
• Working knowledge of Microsoft office applications.
• Being commercially aware of finance, budget management and working in a profitable business.
• Having knowledge of food and beverage in the context of the hospitality and events industry.
• Ability to prioritise your own workload and completing tasks with a high level of accuracy.

Benefits

The benefits they offer include: 

• 27 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan
• life assurance
• annual pay award
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• cycle to work scheme
• corporate eye care scheme 
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands
• health cash plan

Closing date: 5pm 4 July 2025

Interview date: Week beginning 7 July 2025

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 287
Reports to: Senior Community Outreach Worker
Contract: Permanent
Hours: 30 hours per week days and hours flexible between Monday - Friday, 9am - 5pm)
Salary: £26,000 - £27,000 per annum, pro rata - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach

Bounce Back workers work with the Herts Mind Network Community Outreach Teams and hospital staff to ensure that patients are offered advice, information and holistic support for smooth, timely and supportive discharge from hospital back in to the community.

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire.

About the Role:

The Bounce Back Worker will be based at Kingfisher Court or Albany Lodge and HMN Centres, promoting joint working between Kingfisher Court staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient’s homes once discharged. We will facilitate a smooth and timely hospital discharge.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.
• Provide practical and emotional support to encourage patients to develop their independence within their local community.
• Facilitate a smooth discharge from hospital back to the community.
• Have a solid understanding on the dual effect of mental health and drugs and alcohol.
• Monitor outcomes and evaluate the service.
• Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Sunday 22nd June at 5pm.  
Interviews to be held on Wednesday 25th June at our Watford Wellbeing Centre.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Financial Planning & Analysis
£84,576 per annum (including inner London weighting)
Central London HQ with hybrid working | Permanent | 35 hours per week

A prestigious UK membership organisation is seeking an experienced and forward-thinking Manager of Financial Planning & Analysis to lead its finance business partnering function during a period of exciting transformation.

With a budget exceeding £80 million and significant influence in the public and not-for-profit sectors, the organisation is a high-profile voice in its field. The FP&A Manager will play a pivotal role in delivering strategic insights, leading financial planning and forecasting, and embedding robust business partnering practices that empower effective decision-making across the group.

As part of a wider finance transformation programme and implementation of a new finance system, the postholder will shape and champion new ways of working, while managing a team focused on adding value through data-driven insight, modelling, and scenario planning.

Key responsibilities:

• Lead budgeting, forecasting and analysis across the organisation

• Deliver financial insight that drives strategy and performance

• Influence and collaborate with senior stakeholders across the business

• Embed best-in-class planning tools and reporting practices

• Develop and support a high-performing team of business partners

The successful candidate will be:

• A qualified accountant (CCAB or equivalent), with strong FP&A experience

• Commercially astute, with experience in both not-for-profit and commercial sectors

• A confident communicator with the ability to challenge and influence senior leaders

• Experienced in leading change and improving financial systems and processes

• Passionate about empowering teams and delivering high-quality service

Why join?

This organisation offers a collaborative, values-led working culture with a genuine commitment to professional development and employee wellbeing. Benefits include:

• Salary up to £89,238 (plus London weighting)

• 32 days annual leave + bank holidays + 3 extra days over Christmas

• Excellent pension scheme and family-friendly leave packages

• Hybrid working model (up to 60% home-based)

• Access to an award-winning health and wellbeing programme

This is a fantastic opportunity for an ambitious FP&A professional to step into a strategic leadership role and make a meaningful impact at a time of exciting organisational growth.

Closing date: Tuesday 18 June 2025

Monitoring & Evaluation Lead
 

We are seeking an experienced Monitoring & Evaluation Lead to drive evidence-based change in global tea sustainability.

As a mission-driven membership organisation, we believe everyone working in tea deserves equity, dignity, and respect. We collaborate with tea producers, governments, NGOs, and civil society to tackle systemic inequality and embed gender-inclusive practices across the tea sector. Our projects support communities on the ground while influencing global policy and business practices.

Position: Monitoring & Evaluation Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office
Hours: 37.5 hours per week (full-time), Monday to Friday
Contract: Permanent
Salary: £45,000 to £50,000 per annum, depending on experience + company benefits
 

Closing date: 15th of June

About the role:
Reporting to the Head of Programmes, you’ll lead the development and implementation of the M&E strategy, tracking impact across global tea programmes, strengthening data quality, and promoting organisational learning. You’ll also manage high-value supply chain data from member companies, support funding proposals with strong evidence, and ensure robust data protection compliance.

This role is perfect for someone passionate about impact measurement, experienced in global development, and ready to build systems that drive better decisions and deeper outcomes.

Key responsibilities include:

• Lead the design and roll-out of a Global Impact Framework to measure strategic effectiveness
• Develop and refine M&E tools, systems, and processes across global programmes
• Provide technical guidance on M&E for programme design, donor reporting, and risk management
• Manage and analyse confidential commercial supply chain data from members
• Build M&E capacity across the organisation, including delivering training and guidance
• Collaborate with partners to promote shared learning and build strong impact measurement systems
• Serve as the Data Protection Officer, ensuring compliance and safeguarding data integrity
• Produce compelling evidence-based insights and support external communications

About you:

• Minimum 5 years’ experience in M&E for international development programmes
• Strong track record in data analysis, impact measurement, and learning systems
• Knowledge of M&E frameworks, results-based management, and both qualitative and quantitative methods
• Skilled in Excel and ideally other data tools or software
• Experience working with confidential or commercially sensitive data
• Proven ability to develop tools, lead training, and build M&E capacity
• Strong communication, facilitation, and stakeholder engagement skills
• Strategic thinker with meticulous attention to detail and a commitment to evidence-led practice
• Familiarity with agricultural supply chains, gender equity metrics, or inclusion frameworks is an advantage

About the organisation:
Founded in 1997, this not-for-profit membership organisation with 38 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

You may also have experience in roles such as: MEL Lead, Programme Evaluation Manager, Impact & Learning Lead, Research & Data Lead, Results Measurement Advisor, Strategy & Insights Manager, Global M&E Advisor, or Data Protection Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: Grade 5- £37,181 per annum pro rata

Location: Flexible

Contract: Fixed term - 12 months

Hours: Full time - 37.5 per week

Closing Date: Sunday 22nd June 2025 at 11.30 pm 

We are looking for someone with experience of quality monitoring, data and reporting to join us and evaluate our Services. You could soon be playing a vital role helping people who are affected by the housing emergency.

About the role

Shelter has an ongoing partnership with a hero charity partner which is centred on building the UK’s financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health and negatively impact their housing situation; through Shelter’s emergency services, piloting new programmes to challenge unfair systems, and empowering communities with their rights. 

You will be leading on the evaluation of this partnership and will work closely with the service delivery teams across Shelter in England and Scotland. You will assess the impact of the work so far with a view to upscaling the partnership in future.

About you

You will have experience of using frameworks to monitor work quality and impact, using data to draw conclusions and make recommendations. Adopting a strategic approach, with knowledge of systems change, research analysis and experience of working with stakeholders, you will have strong problems solving skills and are able to use initiative to get things done. You also have experience of producing high quality written materials as well as verbal presentations tailored to your audience.   

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

Your role will be part of Shelter England’s Quality, Compliance & Planning team and will work with the Quality Managers to review the quality, value and impact of the work in our services. This role will primarily focus on the range of work funded by our partner grant.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 1000 words in total.

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Gender and Equality Lead

We are seeking a Gender and Equality Lead to drive real change in gender equality across global tea supply chains.

As a mission-driven membership organisation, we believe everyone working in tea deserves equity, dignity, and respect. We collaborate with tea producers, governments, NGOs, and civil society to tackle systemic inequality and embed gender-inclusive practices across the tea sector. Our projects support communities on the ground while influencing global policy and business practices.

Position: Gender and Equality Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.
Hours: 37.5 hours per week (full-time), Monday to Friday
Contract: Permanent
Salary: £45,000 to £50,000 per annum, depending on experience + company benefits

Closing date: 15th of June

About the role:
As the Gender and Equality Lead, you’ll provide expert technical guidance to ensure global programmes are inclusive, gender-responsive, and transformative. Working across multiple teams and countries, you’ll champion change, advising on programme design, supporting pilot initiatives with the private sector, and contributing to evidence-based policy and communication strategies. You’ll also strengthen internal capacity and influence global sustainability discussions with a gender lens.

Key responsibilities include:

• Lead and embed gender and equality best practice into all programmes and proposal
• Provide technical support to projects and collaborate with partners to ensure inclusivity
• Design tools and lead training to build internal and external capacity
• Work with members and partners to identify and pilot gender-responsive business innovations
• Develop case studies and resources to share our gender impact stories
• Influence policy positions and support strategic communications on gender and equality
• Monitor and evaluate gender impact, contributing to organisational KPIs and country plans

About you:

• At least 5 years’ experience in gender and equality programming or policy, ideally in agriculture or international development
• Technical knowledge of gender equality in global supply chains
• Experience designing projects, writing funding proposals, and developing M&E frameworks
• Excellent communication skills – able to engage and influence diverse, international audiences
• Strong project management, training, and organisational development skills
• A strategic thinker with a collaborative spirit and solutions-focused mindset
• Willingness to travel internationally as required

Desirable:

• Postgraduate qualification in International Development, Agriculture, or similar
• Experience working with private sector businesses or responsible sourcing initiatives

About the organisation:
Founded in 1997, this not-for-profit membership organisation with 38 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

You may also have experience in roles such as: Gender and Inclusion Specialist, Equality Programme Lead, Social Inclusion Advisor, DEI Lead, International Development Advisor, Programme Manager, or Human Rights Specialist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.