Support service manager jobs

Cancer Insight Strategic Initiatives Manager

Harrogate, with travel across Yorkshire and beyond as required

We offer hybrid working and we are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do, and we’re looking for people who are aligned with these. As our Cancer Insight Strategic Initiatives Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

Reporting to the Head of Cancer Insight and working closely with both internal colleagues and external partners, you will play a key role in identifying emerging strategic opportunities. You will oversee a portfolio of initiatives that support the charity’s mission and objectives, guiding each project from early concept through to final delivery. For initiatives that demonstrate successful outcomes, you will be responsible for generating robust evidence to support their progression into broader research programmes or service implementation.

Specifically, you will:

Insight and Innovation

· Work closely with other teams in the charity, as well as external partners, to make use of identified gaps in knowledge or service provision and propose innovative solutions.

· Support horizon scanning of sources of information such as academic literature, policy recommendations and clinical trial portfolios to identify emerging trends and opportunities for cancer research, one-off projects and new services, with a focus on issues affecting Yorkshire.

· Identify potential opportunities for collaboration with external partners with shared strategic ambitions.

Strategic focus and prioritisation

· Support the development of a strategic development plan that defines goals in the short, medium, and long-term.

· Work with the wider Cancer Insight Team to present the potential future impact of projects and provide information to support strategic prioritisation via a new strategic prioritisation framework.

Project Management

· Manage the design, planning, and execution of new strategic projects aligned with the charity’s overall strategic goals and objectives.

· Develop clear project scopes, objectives, timelines, and success metrics.

· Ensure projects are delivered on time, within budget, and to a high standard.

Stakeholder Engagement

· Build and maintain effective relationships with internal teams and external organisations. This may include, but is not limited to, academic partners, NHS stakeholders, private sector service providers, pharmaceutical industry partners and other external organisations such as other health organisations, funding bodies and charities.

About You

To be considered for this role, you will need:

• To have a degree in a relevant subject such as public health, health sciences, biomedical sciences, health policy, or a related field.
• To have a proven track record of delivering strategic or innovation projects in a healthcare, research or charity setting is essential.
• To have experience in identifying new opportunities aligned with strategic objectives.
• To have experience of taking projects from concept development, through set-up, delivery and completion.
• To have experience managing budgets and external contracts.
• To have experience in identifying and managing risks within projects.
• To have experience in engaging patients and the public in project design and delivery.
• To be able to think long-term and align projects with the charity’s strategic goals.
• To have strong project management skills to ensure effective planning, execution and evaluation of complex projects, including budgeting and resource management.
• To be able to identify and develop new project opportunities.
• To have excellent written and verbal communication skills, with the ability to tailor messages to different audiences, including researchers, clinicians, patients and others.
• To be able to travel across the Yorkshire region and beyond.

 

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 September 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Join Our Leadership Team: Head of Service Delivery and Standards

Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 40k+ Competitive, based on experience
Contract: Permanent

Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?

At Age UK Sheffield, we’re not just a service provider—we’re a movement that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.

About the Role

This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development, and strategic leadership of our operational services, including:

• Independent Living coordination
• Hosptial Discharge
• Dementia support
• Information & Advice
• Paid-for home support services

You will be the organisational lead for safeguarding, health and safety, and quality assurance, ensuring that services are safe, high-performing, person-centred, and continuously improving.

About You

You will be an experienced senior leader with a background in social care, health, or the voluntary sector. A confident people manager, you’ll be skilled at getting the best out of teams while maintaining a strong grip on performance, contracts, compliance, and culture.

You're equally at ease in a boardroom presenting KPIs to trustees as you are chatting to customers at a dementia café. You’ll bring:

• Proven experience in managing innovative, high-quality frontline services
• Strong leadership and people management capabilities (our team includes over 90 staff and 100+ volunteers)
• Confidence in safeguarding, health and safety, HR, and quality standards
• A collaborative, flexible, and values-driven approach to leadership
• Excellent IT and data literacy and a strong understanding of contractual performance

Why Work With Us?

• You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
• We offer flexible working hours and hybrid working options following a comprehensive induction.
• 30 days annual leave (plus bank holidays)
• Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.

 

Ready to Lead Change?

If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.

Apply by: 9am on Monday 15th September.  Interviews will be held during week commencing 22nd September

For an application pack please go to the ‘Recruiting’ page on our website

Join us. Lead with heart. Deliver with purpose.

ID: 1568 Social Media Executive

Service: Digital Marketing

Salary: £28,598 - £31,384 FTE per annum £23,187.57 - £25,446.49 per annum, pro rata + £480 home working allowance)

Location: Homebased – with occasional Directorate days in London

Hours: Part time, 30 hours per week

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As part of the Social Media Team and wider Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity. Working with the Social Media Manager, you will help deliver engaging and consistent content across our main channels, including Facebook, Instagram, LinkedIn, and YouTube - ensuring posts are accurate, timely and aligned with organisational priorities such as fundraising, brand awareness, service marketing, volunteering and influencing. 

Main Responsibilities:

· Content delivery: Support the Social Media Manager by drafting, scheduling, and publishing content across Family Action’s channels, ensuring posts are engaging, accessible, and aligned with organisational priorities.

· Community & performance: Lead community management, monitor trends, gather analytics, and report on performance to help improve engagement.

· Collaboration & creativity: Work with colleagues to surface stories, create visual content, and contribute ideas for campaigns.

· Service support: Help services use social media safely and effectively through training, guidance, and managing access to accounts

Main Requirements (for details check the job description and person specification):

· Good understanding of social media platforms and experience creating or adapting engaging content.

· Strong writing skills, with creativity and attention to detail in both text and visuals.

· Ability to use basic design/video tools (e.g. Canva, Adobe Express, CapCut) and willingness to learn new systems.

· Organised and proactive, able to prioritise tasks, gather analytics, and report on performance.

· Collaborative and adaptable, with the ability to work with colleagues across the organisation - including supporting services to use social media safely and effectively through guidance, training and managing access to accounts.

Benefits:

- an annual paid leave entitlement that commences at 25 working days

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 5th October 2025 at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 15th and 16th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Ursula Doorga (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Job title: Service Coordinator 
Contract Type: Employed, permanent 
Hours: 17.5 per week (0.5 FTE) - term time only 
Blended working: Office (Cambridge)/Home based with travel across Cambridgeshire 
Salary: £12,737 per annum (£29,700 FTE) 
Start: November 2025

We are looking for an enthusiastic and committed professional to join Blue Smile’s friendly office team as our Service Coordinator.

About Us
We provide specialist wellbeing and arts based mental health support and therapy in local schools across Cambridgeshire.

We help children struggling with anxiety, grief, anger and other emotional problems so they can enjoy happier childhoods and build brighter futures. 

The children we support are at the heart of everything we do and we’re proud to take a whole school approach to our work.

About the Role
You will manage the delivery of Blue Smile services to schools within one or more geographical areas across Cambridgeshire – Cambridge City, West Cambs, East Cambs, Peterborough or Fenland. We are particularly interested in hearing from candidates who wish to work in the Peterborough area.

You will work closely with the other Service Coordinator to ensure that high-quality, safe and effective services are delivered to children.

You will use your organisational and administrative skills to support a pool of self-employed therapists and facilitators; providing induction, case allocation, risk management, safeguarding, and reflective practice so that they are able to deliver clinical work to a high standard.

The Service Coordinator will use their therapeutic knowledge and experience and excellent interpersonal skills to collaborate with the wider Blue Smile team; working with the Fundraising team to promote Blue Smile to local organisations, the Data & Evaluation Lead to support the collection of service information, and the Clinical Services Manager to develop our services and promote them to schools.

This is an exciting time for Blue Smile, as we continue to grow our service, and this role offers candidates the opportunity to support clinical service innovation.

Blue Smile can offer you a competitive salary, with a commitment to the Real Living Wage. We offer a supportive working environment including flexible working and a focus on the professional development of all our staff. As a mental health charity, we focus on staff wellbeing and a positive work/life balance.

Safeguarding is central to all Blue Smile activities, and we recognise that the welfare of all children, young people and adults at risk, is paramount and that all have equal rights of protection. We have a duty of care when they are in our charge, and we will do everything we can to provide a safe and caring environment whilst they attend our activities. 

Closing date for applications: Wednesday 24th September 
Interviews to be held on: Wednesday 1st and Thursday 2nd October

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

Supporter Care Fundraiser
 
Location: Oxford
Salary: £28,000 - £32,000 per annum 
Hours: 35
Contract Type: Permanent
 
RABI is the farmers charity.
 
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
 
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
 
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve.
 
ROLE OVERVIEW:
 
The Supporter Care Fundraiser will be responsible for providing exceptional stewardship and support to our valued supporters, including donors and volunteers (committee members and non-committee members). This role will ensure that our supporters feel appreciated, informed and engaged with RABI’s work, ultimately helping to strengthen relationships and encourage continued giving. This position is crucial to maintaining long-term, meaningful connections with donors and ensuring they feel a sense of connection to RABI’s purpose.
With a strong focus on relationship management and supporter stewardship, the Supporter Care Fundraiser will help drive the growth of community-led fundraising initiatives. Working alongside both central and regional volunteer teams, this role will be pivotal in supporting RABI to achieve its ambitious £10 million fundraising goal over the next five years.
 
KEY RESPONSIBILITIES:
 
Supporter Stewardship: Provide high-quality, personalised care and attention to supporters, ensuring they feel valued and recognised for their contributions. Respond promptly and professionally to all enquiries and support requests via email, telephone and post.
Donation Processing: Oversee the accurate and timely processing of donations, ensuring that all records are updated in the CRM system and acknowledged and thanked appropriately.
Engagement and Retention: Develop and implement agreed strategies to engage and retain supporters, including regular communications through thank-you letters and phone calls. Work to build ongoing loyalty and support from supporters.
Campaign Support: Assist with fundraising campaigns and initiatives by providing supporter-facing materials, ensuring clear communication and helping to create opportunities for supporters to engage in fundraising activities.
Supporter Communication: Coordinate and manage supporter correspondence, including sending out personalised thank-you notes, acknowledgement letters and updates on the impact of donations. Ensure that supporters are kept informed about RABI’s work and how their support is making a difference.
Event Coordination: Assist with the planning and execution of events (e.g. agricultural shows, community and corporate events), virtual or in-person, to ensure supporters feel appreciated and connected to RABI’s purpose.
Data Management and Reporting: Maintain accurate supporter records and provide regular reports on donor activity, feedback and engagement. Help identify trends and opportunities for improving supporter satisfaction and retention.
Feedback and Improvements: Gather feedback from supporters and analyse donor satisfaction to continually improve the supporter experience and identify areas for development in our stewardship strategy.
Collaboration: Work closely with the Fundraising and Volunteer teams to ensure alignment between supporter care efforts and broader fundraising strategies. Collaborate with other departments to ensure that supporter care is integrated into all aspects of RABI’s operations.
Compliance: Ensure compliance with fundraising regulations, GDPR and best practice standards, upholding RABI’s commitment to ethical and legal fundraising.
Post-Event Evaluation: Conduct post-event evaluations, analysing successes and areas for improvement. Provide detailed reports on fundraising outcomes and gather feedback from participants to inform future event improvements.
Collaboration: Work collaboratively with other departments (Marketing and Communications, Service Delivery, Volunteering and Finance, etc) to align community fundraising efforts.
 
Essential
 
Proven experience in a similar supporter care, donor relations or customer service, ideally within the non-profit or charity sector.
Excellent verbal and written communications skills, with the ability to engage with a wide range of supporters, stakeholders and volunteers.
Friendly, empathetic and personable, with the ability to build strong relationships and provide a positive experience for all supporters.
High attention to detail, particularly in supporter records, donation processing and communication.
Strong organisational and time-management skills, with the ability to manage multiple tasks and priorities efficiently.
Ability to resolve issues or concerns raised by supporters in a timely and professional manner, ensuring donor satisfaction.
A collaborative spirit with the ability to work effectively in a team environment, while also being self-motivated and able to manage tasks independently.
Proficiency in CRM systems and digital fundraising platforms, preferably Microsoft Dynamics.
Understanding of fundraising regulations, GDPR and best practices in fundraising.
Creative and proactive approach to problem-solving and idea generation.
Empathy with the farming community and an understanding of the challenges faced in rural life.
 
Benefits
 
Enrolment in Nest on commencement of employment and then the opportunity to join RABI’s group pension scheme with Standard Life, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
Life assurance from day one.
Access to our Employee Assistance Programme.
 
RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities.
 
REF-223 986

We are looking for a Digital Fundraising Marketing Manager to join a global team fighting for a new era where people, wildlife and the planet thrive.

This is a Surrey based hybrid role with 2 days a week in the office.

The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
This role is part of the Global Fundraising Team of over 50 staff. You will be responsible for planning and managing a digital fundraising portfolio including paid and organic advertising, Shop and eCommerce products, and Community and Events fundraising.

You will manage the delivery of digital campaigns from start to finish, from budgeting and scheduling through to audience selection, agency and supplier briefing, copy and creative development, digital production, and reporting.

Working in conjunction with the Head of UK Fundraising, you will identify innovative opportunities for the development of the UK digital fundraising strategy.

Data and measurement to optimise results working with fundraising, digital, CRM teams and external suppliers to evaluate and report on digital product and campaign income, identifying KPls to optimise for regular and single growth income.

Process management to drive efficiencies you will champion best practice digital production systems, processes, and platforms to improve ways of working.

The Candidate
Track record of working on successful digital marketing, campaigns and communications ideally in a charity setting.

Experience of delivering digital marketing strategy and campaign management for lead generation, acquisition and retention that is audience-centric, rooted in insight and target driven.

Experience of working across a range of digital channels including paid and organic social media, Google Ads , web and email.

Hands-on experience of working with digital production, service providers and platforms to identify and deliver best-in-class digital solutions.

Experience of digital and data reporting and analysis, with track-record of acting on insights to achieve KPls and income targets.

Experience working with a wide range of stakeholders to support their digital marketing planning and communication delivery.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Finance Officer will have overall responsibility for entering all financial data in to Quickbooks, through to balance sheet stage. We are looking for an experienced book keeper, who can work with little supervision, and is able to manage workload to meet reporting deadlines. Duties and Responsibilities

• To enter, process and post invoices, expenses forms and requests for payment • Record income and expenditure

• Maintain and reconcile direct debits, to investigate and resolve discrepancies

• Maintain the petty cash system

• Undertake BACS payment runs

• Reconcile supplier statements to purchase ledger balances and resolve discrepancies

• Responsible for credit control

• Charge card reconciliation

• Reconcile bank accounts

• Calculate and enter accruals and prepayments, deferred income, deferred expenses, accrued income and all other postings necessary to prepare monthly management accounts on Quickbooks

• Reconcile all balance sheet accounts

• Calculate and post cost centre allocations

• Check monthly payroll to timesheets, prepare allocation of salary costs between cost centres and post payroll journal • Sourcing and purchasing office supplies

You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Manager. 

For an informal chat, please contact Jacky Stafford on 014 42-41234 0

Camberwell with frequent travel across London

Job Ref: SNC-252

Are you a proactive, collaborative and compassionate individual with a proven record of working with and supporting children, young people, or vulnerable adults with neurodiverse conditions in a casework, advocacy, or support role?  Looking for an exciting new career opportunity?

If so, join St Giles as a Violence & Exploitation Support Service (VESS) Specialist Neurodiversity Caseworker, where you will play a key role in supporting young Londoners affected by or at risk of exploitation and serious youth violence, with a particular focus on those with neurodiverse conditions such as autism spectrum disorder (ASD), ADHD, dyslexia, and other related challenges

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will work one-to-one with young people to understand their individual needs, strengths, and challenges, creating tailored support plans that incorporate neurodiversity-informed approaches. You will conduct robust risk and strengths-based needs assessments, prioritising safeguarding and ensuring appropriate interventions and escalation of risks, plus develop and maintain strong relationships with stakeholders.

We will also count on you to make appropriate referrals and signposting to specialist neurodiverse support services and community resources and to advocate with education, health, and social care providers for reasonable adjustments, tailored support, and inclusion for neurodiverse young people.  Accurately recording all aspects of work, including action plans, outcomes, and session data, ensuring high-quality case recording, is also an important element of this role, as is efficiently closing cases, identifying appropriate referral routes for ongoing support and crisis management.

What we are looking for

• Proven experience working with children, young people, and/or vulnerable adults, delivering effective interventions that have resulted in positive outcomes
• Experience independently addressing safeguarding issues with children, young people, and adults at risk of violence or exploitation
• Skilled in conducting thorough risk assessments and identifying the needs of young people at risk of significant harm
• Extensive experience of managing a caseload of clients presenting with support needs and achieving set targets for employment outcomes with sensitivity to diverse needs and trauma
• Proven ability to work effectively as part of a multi-agency team
• Excellent IT, interpersonal and communication skills, both verbal and written
• A professional, collaborative and flexible approach to your work

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Adult and Child with Child Barred List DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

If you have any queries, or require further support, please visit our website. 

Closing date: 22nd September at 9am     

Academic Operations Manager (Maternity Cover)

Location: Hybrid working for 2 days per week at home
Salary: c.£33,000 per annum dependant on experience
Contract Type: fixed term contract (Up to 12 months)
Hours: Full-time
Closing date: 5th October 2025

The BSAVA have an exciting opportunity for an experienced educational course administrator to act as Academic Operations Manager for our Postgraduate Certificate programmes. The successful candidate will manage the coordination and administration of all accredited programmes within the Continuing Education Department. This will include line management of four members of the administration team. Further details are provided in the role description on the BSAVA vacancy page, ‘Join our team’.

Skills and experience:

The successful candidate will bring:

• Experience in administering education/training courses and events
• Experience managing multiple complex tasks
• Experience in line management
• A background in customer service
• Proficient project management and organisational skills
• Excellent written and oral communication skills
• Confidence working independently
• Strong IT skills, including proficiency with Microsoft Office (especially Excel for creating and managing spreadsheets) and CRM systems

Desirable (but not essential):

• Experience making commercial decisions and solving problems independently
• Experience managing a team and delegating tasks
• Experience using Learning Management Systems (LMS)
• Understanding of the veterinary sector and best practices in online education
• Experience creating and monitoring a departmental budget

The person:

You should have:

• The ability to manage multiple priorities with accuracy and attention to detail
• Strong organisational and problem-solving skills
• A proactive, self-motivated approach, with confidence to work independently
• Excellent communication and interpersonal skills, with a customer-focused mindset
• The ability to lead, motivate, and support colleagues when required
• An adaptable, resourceful attitude and a willingness to learn new systems and processes

About the BSAVA:

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host BSAVA events and publish books, manuals, apps, and magazines.

At the BSAVA, we are passionate about empowering veterinary professionals with the knowledge, skills, and support they need to thrive in their careers and deliver the highest standards of care to companion animals.

This is a full-time role, working 37.5 hours per week within the Continuing Education team.
Our reward package for this role includes a basic salary of c.£33,000 per annum (depending on experience). In addition, we offer generous employer pension contributions starting at 7% and increasing up to 10% with length of service.

We also offer:

• Holiday entitlement starting at 25 days per year, plus bank holidays
• Support for hybrid working
• Enhanced family leave benefits, including maternity, paternity, adoption, and other family-related leave.
• Life assurance
• A free legal helpline
• Health and wellbeing support
• Ongoing training and development
• Free onsite parking and a Cycle to Work scheme
• Regular social activities

So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.

How to apply:

In order to be considered for this role, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on the BSAVA vacancy page, ‘Join our team’.

We will review applications and hold interviews at any time prior to the closing date, which may mean that we fill this vacancy early if we find a suitable candidate.

By applying for this position, you are consenting to the information on your CV being held by the Association for six months.

Our commitment to equality, diversity and inclusion (EDI) underpins our belief that we can make the Association stronger through the unique contributions we can all bring. We create inclusive teams aligned to our values and encourage applications from a diverse range of suitably qualified candidates.

You may also have experience in the following: Academic Operations Manager, Education Administration, Postgraduate Programme Management, Course Coordination, Continuing Education, Higher Education Administration, Educational Course Administration, Programme Coordination, Project Management, Operations Management, Academic Programme Manager, Education Project Manager, Professional Development Coordinator, Student Administration, Adult Learning Operations

REF-223 895

Children and Young People’s Clinical Practitioner £41,000 - £44,380 dependent on experience. 17.5 hours a week Job share role, Minimum 2 days a week in the office
 

Rape Crisis South London is looking for a skilled and experienced professional who is passionate about improving the mental health and wellbeing of children and young people. 
 

This is an exciting opportunity to lead on the delivery of the South West London (SWL) Child Sexual Abuse Early Emotional Support Service for the CYP service. Working closely with the NHS and Schools you will manage a small specialist counselling team ensuring high-quality, trauma informed support for our young people who have experienced sexual violence. It is essential that you have a good working knowledge of Safeguarding legislation for children and adults, as well as child development. 
 

You will have excellent communication and organisational skills and an ability to develop partnerships with schools, families, funders and other key stakeholders. You will hold a relevant professional qualification in counselling or psychotherapy and be registered with the BACP/UKCP or equivalent. You will have significant experience of working therapeutically with children and young people, ideally in the contexts of trauma or abuse. 
 

Responsible to the Clinical Lead for CYP you will also provide additional support in the management and allocation of referrals, as well as provide additional support and advice as required to the wider CYP Service. 
 

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. 
 

 
 

Closing date: 25th July 2025 
 

 
 

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to submit your application as soon as possible to avoid disappointment,  

 Please submit your application in PDF format. 

Assessment Support Worker

Oxford

£33,797 - £37,563 pa

Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in Oxford?

Our client's Rough Sleeping Team in Oxford provide a rapid response service to support people at immediate risk of rough sleeping. They are currently looking for inspirational people to join the Somewhere Safe to Stay Service (SSTS) team as Assessment and Reconnection Workers where no day is the same. You will work as part of a busy, dedicated team while developing the necessary skills to:

• Provide direct support to people new to, or at risk of rough sleeping; working closely with individuals on assessment action plans which fully involves them in their recovery. To do this you will build positive working relationships with a range of services and individuals across Oxford.
• Work on the weekly shift rota including shifts from Mon – Fri 9am – 5pm, and some weekends and bank holidays where required.

About you

Our client is always on the lookout for enthusiastic people to join them. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support clients on their recovery journey?

If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations they will provide you with the rest through training and development programs where you will develop the skills to provide high-quality person-centred support to clients.

If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!

Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.

Closing date: 10 am on 22 September 2025

Interview and assessments on: 1, 2 and 6 October 2025

Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.

The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.

The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.

The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Key Responsibilities

• Triage, onboard and support a caseload of 15-20 individuals
• Triage and support individuals dropping into the service for household / cost of living crisis support
• Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)  
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
• Complete emergency applications and grant applications
• Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
• Provide housing, general money and debt management advice
• Provide information on employment opportunities and training support for clients
• Where appropriate, source warm goods for those in need
• Engage in outreach within the borough to encourage referrals and promote the service
• Signpost to other relevant services in the borough, or further afield
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
• Provide updates and feedback to the broader teams
• Engage in multi-disciplinary meetings, both internally and externally
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
• Record the results of outcome assessments and satisfaction surveys on the Views databases
• Work in line with triage procedures and use the referral process when referring cases to external organisations
• Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
• Undertake additional duties that may reasonably be required to fulfil the objectives of the post

 

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice and information
• Experience of managing complex cases and autonomously managing a caseload
• Experience of working with multiple agencies and attending multi-disciplinary meetings
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
• Experience with de-escalation, recognising and mitigating risks
• Experience of working with challenging behaviour 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery 

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening and liaison skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload

Desirable

Lived experience of mental health problems, and of using mental health services

Programme Manager (PQN, QED, QNIC and QNCC)
£45,814 - £51,591 pa plus excellent benefits
London
Permanent, full-time

This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team managing four national quality and accreditation networks for front-line mental health services, interacting with clinicians, patients and their carers to improve these services.

This role will be managing the following networks:

- Perinatal Quality Network

- Quality Network for Eating Disorders

- Quality Network for Inpatient CAMHS

- Quality Network for Community CAMHS

The successful candidate will be a good team player with experience of project and people management and working in quality improvement, audit or research, ideally in healthcare. Excellent organisational, report writing and communication skills are required. Responsibilities will also include: supervising team members and budgets; recruiting mental health services to participate; managing data; organising events and training; collaborating with key stakeholders including clinicians, patients, carers and partner organisations and enabling and supporting quality improvement within the CCQI.

Please visit our website to see the work of the College Centre for Quality Improvement (CCQI). 

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

Closing date: 3 October 2025
Interview date: 29 October 2025

Are you a proactive, self-motivated individual with a passion for fundraising? 

Diabetes UK is looking for a dynamic Community Fundraiser to join our team and drive fundraising initiatives across the Wales region. In this exciting role, you’ll manage relationships with supporters, seeking out and responding to fundraising opportunities to maximise income for our cause.

You will collaborate with local organisations, schools, and community groups to build lasting relationships and create new fundraising opportunities. Your work will involve communicating with supporters through various channels, including phone, email, and social media. You’ll also be an active part of regional and national teams, ensuring alignment with our community fundraising strategy.

To be successful in this role, you must have:

• A full UK driving license and access to a vehicle.
• To be based within Wales.
• Willing to travel when needed to DUK offices (namely Cardiff, Warrington and London) as well as nationwide when needed (all travel expenses are covered).

For further information about the role please refer to the job description at the end of the page.

Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role. 

Interview date: 15/10/2025

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.