Support service manager jobs

Reference Number: V558

Job Title: Project Assistant

Location: Newcastle upon Tyne

Contract Type: Fixed Term Contract until 31 March 2026

Hours: 14 hours per week over 4 days, to meet programme needs

Salary: £9200 per annum (£23k FTE)

DBS/PVG: Enhanced Level DBS

Job Family: Job Family 3

Line Manager: Delivery Leader for Scotland and Northeast England

Closing Date:                        7th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications

Start Date: ASAP

Interview Dates: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

We’re looking for a flexible and self-motivated Project Assistant to join our team in Newcastle, supporting the delivery of our Home from Hospital and Community Support project.

Preventing admissions, and re-admissions, to hospital is crucial for the NHS. Re-admissions alone cost the NHS over £2 billion per year, and no-one wants to be in hospital when they can be recovering safely and comfortably at home. The Home from Hospital project was developed to help enable people to thrive back at home, and in the community, while at the same time supporting the NHS.

We recruit, train, support and coordinate volunteers, who provide a “little bit of help” to people who may be socially isolated, have health issues, or don’t have many people around them.

Our volunteers provide social, emotional or practical support, completing short-term tasks for up to 6 weeks. This includes tasks such as helping with grocery shopping, collecting and delivering medical prescriptions, in person or telephone check in’s, driving someone to an appointment, helping with paperwork, ensuring the home is safe and secure, and lots more!

As our Project Assistant, you will:

· Work closely with Volunteering Matters colleagues in a flexible and agile way, taking instruction and responding quickly to ensure beneficiaries and volunteers have the best possible experience

· Face to face and telephone contact with older people taking part in the project, completing practical, social, or wellbeing tasks to meet their individual needs

· Administrative tasks including providing updates to colleagues on project activities, processing paperwork, and other computer-based tasks to help ensure the smooth delivery of the programme

· Support with the promotion of the project across Newcastle in order to attract new volunteers and generate referrals – this may include drafting content, public speaking and giving presentations

This role is part of a fast-paced and responsive workplace environment. In order to meet the needs of the programme, we are looking for a candidate who can offer significant flexibility when it comes to working hours – ideally over 4 days per week. 

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

Prison Facilitator - HMP Isis

Location: HMP Isis (London)
Department: Prison delivery
Salary: £12,110
Hours: 14 hours
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Isis. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the week commencing 29th September 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-223607

This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide  high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.

The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 October 2025

Interview Date: 15 October 2025

Prison Facilitator - HMP Winchester

Location: HMP Winchester

Department: Prison delivery

Salary: £22,619

Hours: 28 hours / 4 days per week

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Winchester.

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based, working 4 days per week. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st December 2025, with possibility of extension

Closing date: Midday 1st October 2025

‍Interviews are planned for: 9th October 2025 - Online

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-223770

We Are Survivors are looking for a Nightingale Navigator to join the team. You will support the direct delivery of our Nightingale services that supports the non-offending family and loved ones of survivors who are engaged in the Criminal Justice system.

You’ll play a key role in supporting clients, managing communications and working in partnership with all Nightingale Project members. You will work closely with our Independent Sexual Violence Advisors, Community Development Co-Ordinator’s to provide support at different parts of a victims Criminal Justice journey, as well as supporting the development and delivery of community-based interventions for their families and loved ones. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.

Worldwide Veterinary Service is searching for a People and Policy Officer to support the growth of our charity.

This is an ideal role for an experienced administrator who wants to help make lasting improvements to the lives of animals around the world.

Reporting to the Director of Policy at global animal welfare charity, Worldwide Veterinary Service (WVS), you will support development and implementation of the charity’s processes and policies. This role combines different areas of internal policy, risk management and governance support, ideal for someone who enjoys working with people to improve systems and deliver tangible results. We are growing and we need your help to maintain a dynamic culture that encourages innovation, is an exciting and rewarding place to work and delivers the biggest possible impact for the animals that we help.

We need someone who is ambitious, driven and wants the opportunity to make a difference by building core infrastructure at a rapidly growing charity.  As an organisation we are embracing hybrid working, but applicants should be aware that there is an expectation that this role will require significant time on site at our UK offices in Dorset and Cornwall.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.

Main Duties & Responsibilities

 Policy and Governance

• Assist with organisation of trustee meetings.
• Maintain up-to-date records of policies, procedures, and statutory documentation.
• Support compliance with Charity Commission requirements.
• Coordinate risk management processes, policy reviews and ensure timely updates and dissemination.
• Work closely with colleagues to provide technical advice and ease the implementation of policies at WVS projects around the world.
• Support audits in the UK and of international affiliates.
• Liaise with trustees and external partners to support governance processes.

People

• Support recruitment processes across teams including advertising, and onboarding.
• Maintain accurate and confidential staff and volunteer records in line with GDPR.
• Support uniform induction for staff and volunteers to maintain culture during a period of rapid growth.
• Assist with the effective communication and implementation of policies and procedures.

General

• Any Other duties as required

Essential Skills & Experience

•  2 + years’ experience in HR or governance administration.
• Excellent organisational and communication skills.
• Ability to manage sensitive information with discretion.
• A strong team player.
• A passion for animal welfare.
• Strong IT skills, including Microsoft Office and the use of other programmes or AI agents to improve the efficiency of organisational administration.
• Understanding of charity sector and compliance requirements.
• Qualified to degree level or with a relevant recognised qualification.
• Self-motivated and proactive.
• Diligent with excellent attention to detail.
• The right to work in the UK.
• Proficiency in English.
• A full drivers’ licence.

 Desired Skills & Experience

•  Experience of working with diverse teams in low resource environments.
• Experience working in rapidly growing organisations.
• Knowledge of employment, safeguarding and/or charity law.
• CIPD, ICSA or similar qualification (or working towards)

Main Purpose of Role

CFAB is a national charity and the UK-branch of the International Social Service network. Our social work team helps to resolve cases involving child protection, children in care, and vulnerable adults when the case crosses international borders. CFAB social workers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and another country. CFAB social workers engage in direct work with beneficiaries through kinship assessments and risk assessments.

The main purpose of the role is: to manage a caseload of complex cases originating in the UK or overseas which involve child protection issues; to support, advise and quality assure the work of social workers in other countries; to deliver training to professionals on issues related to international social work, and: when needed, to complete kinship assessments of family members who have come forward to care for a child in care.

Note: Whilst there are some opportunities to complete direct work with service users, such opportunities are limited as the focus of the role involves supporting social workers abroad and delivering training to UK Local Authorities.

Main duties, tasks and key results

1. To hold a caseload of allocated cases originating in the UK or overseas

• Quality assuring complex kinship and parenting assessments completed by social workers abroad for court proceedings in the UK.
• Managing complex cases requiring liaison with local authorities or individuals in the UK, and the relevant authorities overseas to resolve the case;
• Assessing cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
• Preparing information for referral abroad or to an agency in the UK;
• Establishing, developing and maintaining relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution;
• Ensuring that all cases are dealt with in a manner consistent with CFAB guidelines and Social Work England’s’ professional standards;
• Undertaking the required administrative tasks.

2. To participate in running the Advice Line service and responding to enquiries made to CFAB

• Offering advice to local authorities, NGOs and individuals
• Advising on referral procedure and fees
• Sending follow-up documents to enquirers
• Liaising with overseas partners for advice and to establish if services are available

3. To provide training to local authority professionals

• Deliver training sessions, jointly and single-handedly, to UK authorities on issues relating to international child protection, e.g. child trafficking and private fostering
• Present on CFAB’s behalf to conferences on international child protection, as required.

4. To undertake social work assessments

• Undertake kinship assessments of individuals in the UK who have applied to care for a child within their family who is in care in another country;

5. To support the development of the Social Work Team and wider CFAB team through:

• Participation in social work and CFAB team meetings
• Regular supervision meetings with line manager
• Representing CFAB to external partners
• Contributing to special projects as required

6.  To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs

7. To maintain up to date knowledge of legislation and policies affecting the work of CFAB to ensure a high quality consultancy service to service users.

8.  To present, represent and promote the organisation to a range of audiences and settings, including promotional events.

SKILLS/ABILITIES/KNOWLEDGE

Essential

1. Right to work in the UK

2. A thorough and in-depth knowledge of safeguarding issues and all relevant UK legislation and knowledge of international regulations.

3. Strong reporting writing and analytical skills 

4. Ability to use discretion and judgement when dealing with sensitive and confidential information.

5. Ability and commitment to undertake all duties and interactions with employees, partner providers and customers fairly, without unlawful discrimination, and with due regard to CFAB’s equality, diversity and health and safety polices.

6. Knowledge and understanding of cross cultural social care issues and commitment to the charitable services CFAB provides.

7. Excellent spoken and written English.

8. Excellent ICT skills.

Desirable

9. Experience of conducting assessments to inform court proceedings in the UK

10. Experience of working for a charity or NGO

11. Experience of working in international child protection and/or in multicultural settings.

12. Ability to speak and write to a business level in a language relevant to CFAB’s work other than English

Special issues

Occasional requirement to travel within the UK to complete assessments or deliver training.

Key external contacts

International Social Service network partners

Local Authorities across the UK

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.

As Fundraising Lead, you will already be a passionate grant writer or fundraiser looking to expand your role, incorporating grant writing and fundraising.  You will innovate and bring unique ideas to the role, developing  a strong foundation to lead a successful fundraising team.

This is a fantastic opportunity to join our Essex wide charity and play a pivotal role in supporting and empowering people to age well.

Key Responsibilities and accountabilities:

· Prepare and manage fundraising budgets, forecasting potential income and expenditure for fundraising initiatives.

· Monitor, evaluate, and report on fundraising activities, providing regular progress updates to the Finance Manager and leadership team

· Lead on prospect research and pipeline development to maximise future funding opportunities.

· Working closely with colleagues across the organisation to develop fundable and fully costed proposals.

· Develop and maintain relationships with existing and prospective funders, donors and partners.

· Manage an existing database of individual donors. Develop ideas to expand one off and regular donations.  Keep donors informed with regular updates.

· Preparing cases for support and submitting compelling written bids and complex grant applications as appropriate.

· Researching and identifying appropriate funders whose criteria match organisational development goals.

· Represent Age Well East at public speaking and networking events in the local business community (across Essex) virtually and in person when required.

· Working with marketing team to showcase partnership activity on social media, website, bespoke newsletters and press preparing and editing case studies.

· Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working.

· Deliver and own fundraising strategies that will excite and motivate donors to support Age Well East.

· Train, mentor, and coordinate the contributions of volunteers and staff engaged in fundraising activities.

· Innovate new initiatives and campaigns to diversify income streams, e.g., digital fundraising, community fundraising, and corporate partnerships.

· Liaise with finance and service delivery teams to report on grant expenditure and impact, ensuring funders’ requirements are met.

· Support the organisation’s mission, values and strategic aims, acting as an ambassador of Age Well East in all fundraising activities.

Vehicle and business insurance required as there will be some travel across Essex.

Join Oak Hill College's Facilities and Site Team

Oak Hill College is seeking a highly organised and detail-focused Facilities and Site Administrator toprovide vital administrative and coordination support across our estate, accommodation, and facilities services.

Reporting directly to the Facilities & Site Manager, you will take responsibility for the day-to-day systems that keep our site compliant and efficient. This includes maintaining accurate records, scheduling statutory inspections, and ensuring essential processes are delivered to a high standard. Alongside this desk-based work, you will also carry out practical checks around the site, such as fire safety and routine facilities inspections, helping to ensure our estate remains safe, well managed, and fit for purpose.

In addition, the postholder will also act as our Safeguarding Officer. This is a small part of the role, but an important responsibility for which full training and support will be provided. 

We are looking for someone who is thorough in following procedures, proactive in spotting gaps, and confident in suggesting improvements to enhance the way we work. You will combine attention to detail with a forward-looking approach, contributing to a college environment that is well-run, compliant, and continuously improving.

In many circumstances, you will be the first point of contact when visitors arrive at the College, so a first-class customer-oriented approach is essential. 

If you enjoy balancing structured administrative tasks with practical checks and want to play a key role in the smooth running of a purposeful college environment, this role offers both responsibility and variety. Please get in touch - we would love to hear from you. 

The Role

The Facilities and Site Administrator provides vital administrative, coordination, and hospitality support within the Facilities and Site Team. The role exists to ensure the smooth day-to-day running of the college estate, accommodation, and facilities services, enabling the Facilities & Site Manager to focus on compliance, strategy, and operational oversight.

The role also covers the receptionist desk - usually two days per week. 

About Oak Hill

Oak Hill College is a theological college, based in North London, that offers the space, practical training, and supportive community needed for Christian leaders to thrive in ministry. Our full-time and part-time courses are designed to sustain a lifetime of faithful and joyful service. 

Founded in 1932, the College offers courses from Level 4 (Foundation Award) to Level 7 (Postgraduate) validated by Durham University as part of the Common Awards Scheme.

The role will be based in the original manor house on site, which is located alongside an impressive range of facilities and accommodation in around 60 acres of gardens and parkland. The College is marked by its welcoming community, where staff and students are valued and supported.

Hours

Full Time – 37.5 hrs per week, 52 weeks per annum. Some overtime will be required in busy times of the year and for attending events. You will be given 24 days holiday plus statutory bank holidays.

Location

Free on-site parking is provided and an excellent free lunch during term time. 

Salary

£28,000 to £32,000 – depending on experience, with a generous matched pension scheme. We also have a life assurance scheme. 

Start Date

From Mid-October 2025 or as soon as possible thereafter.

• Salary: £38,341 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 28 September 2025

• First Interview Dates: Week beginning 6 October 2025

About the role

Our Philanthropy team at ClientEarth is growing! Come and join this passionate team and play a key role in building meaningful relationships that power our mission. The Philanthropy team is key to securing unrestricted income and supporting the organisation to achieve financial resilience. You will manage a diverse portfolio of supporters, including trusts, foundations, corporates, and individuals while growing our mid-level giving programme and building a strong pipeline of future donors.

Meet your Manager

In this role you will be managed by Sebastien De Menthon who is a Philanthropy Manager and joined ClientEarth in 2022, based in London. Sebastien discovered ClientEarth while studying anthropology and law at university. The high-leverage legal approach to achieve tangible progress on the climate and biodiversity crisis was immediately appealing. Since joining ClientEarth as a Philanthropy Officer, Sebastien has progressed to the Philanthropy Manager position where he supports and oversees two members of the Philanthropy Team. He has found that working in the Philanthropy Team has been a fantastic way to support ClientEarth's mission while learning about the world and developing skills in relationship management and communication. 

Main Duties

• Actively manage donor relationships across assigned portfolio of largely UK supporters with first class stewardship and reporting to secure renewals and uplifts of approximately £500,000 pa.
• Support with oversight of engagement with supporters ranging from £10,000 - £50,000. Galvanise and coordinate the European Philanthropy team to identify opportunities to uplift giving and ensure all supporters feel valued.
• Develop the pipeline of new donors through effective prospect research, network mapping and connecting with new contacts at external and internal events as a representative of ClientEarth.
• Support the Philanthropy Manager, Philanthropy Lead for Europe and all the Philanthropy Team to create the conditions for success in the European Philanthropy Team. Collaborating with colleagues across Europe inclusively to achieve shared goals and strengthen processes.

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of providing best practice donor stewardship and relationship development with demonstrable evidence of securing or managing five and six figure gifts
• Experience of identifying, cultivating and soliciting prospects
• Experience of raising funds from donors in different geographies
• Ability to write compelling communications materials including fundraising campaigns, donor reports, and proposals
• Strong alignment with ClientEarth’s values and commitment to our vision, and mission and equity, diversity and inclusion strategy objectives

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester , West Midlands, Merseyside, and London.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London, where they are identified outside of their home police force area, in connection with county lines.

Job Description

The Specialist Women & Girls Case Worker role will undertake 1-2-1 work with young people under 25yrs old supported by Catch22’s County Lines Support and Rescue Service funded by the Home Office in one of the 5 delivery areas. This role focuses on supporting young women and girls exploited by county line activity.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester.

Rescue Service: A rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from West Yorkshire, London, West Midlands, Merseyside, and Greater Manchester, where they are identified outside of their home police force area, in connection with county lines.

For the full job description click here

Qualifications

Experience of working with children, young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
Experience of delivering impactful one to one interventions 
Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
Knowledge of issues around risk and vulnerability amongst young people.
Good ICT skills, with experience of using data recording and data collation systems.

Additional information

Salary: £27,000 - £29000 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working arrangements available where service delivery allows

*Rescue Service requires designated staff to be on-call until 10pm (on a rota system).
*This role requires access to a car, and a full manual driving licence.
*This post will involve travel across the regional area, and occasional evening and weekend working.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please follow the application link for more information if you would like to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

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About the role

Newnham College is seeking to recruit a dynamic and pro-active person to take on the role of Deputy Development Director to support the Development Director in the management and running of the College’s Development Office.  This role will focus on developing productive relationships with College alumnae and donors, provide oversight of all aspects of gift processing, data  management and prospect research and regular giving and provide line management and leadership for the Development team. Specific responsibilities for this role include the College’s donor stewardship and legacy fundraising programmes, and working with the Development Director supporting and developing relationships with existing and potential donors.

This is a permanent, full-time post, working 37.5 hours a week. The salary is paid at point 51 on the University’s single salary spine, the current value for which is £50,253 per annum. Flexibility is a requirement as a large number of events are in the evenings and at the weekend and some travel involving over-night stays may be required occasionally. The College offers a generous contributory membership of the USS pension scheme with an employer contribution rate of 14.5%, holiday entitlement of 33 days pro rata (inclusive of bank holidays), and there is a range of benefits, including free meals when on duty, free car parking where available and free use of the College’s gym facilities

About you

You will be educated to degree level (or equivalent) and have substantial and demonstrable experience of working in fundraising or in a similar capacity and certainly in a complex, fast-moving environment.  Employing a professional and positive approach, you will be adept at building strong working relationships with College alumnae and dealing with a broad range of constituencies effectively and efficiently. You will be an experienced office manager and know how to get the best out of a team of keen professionals and possess the gravitas to deputise for the Development Director in her absence. You will be an experienced events organiser and manager, have an understanding of the Collegiate University and have a strong commitment to the ethos of the College.

About Newnham College

Founded in 1871, Newnham College has been at the forefront of promoting academic excellence for women in the University of Cambridge for 150 years. The College has an all-women Fellowship and student body, and its thriving community of staff includes both women and men with a range of responsibilities and key roles. Newnham currently has around 400 undergraduates, 225 postgraduates, a Fellowship of about 70, and 120 non-academic staff. Newnham’s academics and students maintain outstanding research profiles and achievements.

How to apply

A job description with person specification is available by navigating to Newnham College vacancy page, details above - and clicking Deputy Development Director. An application form and equal opportunities form can be found on the main vacancy page. Please demonstrate in your application, how you meet the essential requirements of the role.

Completed applications should be submitted by the closing deadline of noon on Monday 22 September 2025. The intention is to hold interviews during week commencing Monday 29 September 2025.

Newnham College is an equal opportunities employer.

Are you a dynamic leader with a passion for purpose-driven work? Do you thrive on empowering teams to deliver impactful, ethical fundraising and marketing strategies? If so, we’d love to hear from you.

We’re looking for a Deputy Head of Fundraising & Marketing to help shape and deliver the next chapter of our story. Working closely with the Head of Fundraising & Marketing, you’ll play a key leadership role, supporting strategic direction, driving innovation, and ensuring that all fundraising and marketing activity is safe, legal, ethical, and effective.

You’ll lead, coach, and develop a team of talented managers, enabling them to succeed in their roles and contribute meaningfully to our mission.

 From campaign development and supporter engagement to digital innovation and income generation, your leadership will help amplify our impact across the communities we serve.

What you’ll bring:

• Proven experience in leading fundraising and/or marketing teams
• A strong understanding of compliance and best practice across fundraising and marketing
• Strategic thinking with a hands-on, supportive leadership style
• A collaborative mindset, with the ability to inspire and empower others

Why join us?

We’re a local charity with a big heart and bold ambitions. You’ll be joining a passionate team that’s committed to making a real difference in the local community.

As our Deputy Head of Fundraising and Marketing, you’ll play a pivotal role in ensuring our fundraising and marketing efforts drive income growth, boost brand awareness, and deepen engagement across all audiences. With a sharp focus on meeting objectives, KPIs, and budgets, you’ll help keep the department running smoothly and effectively.

You’ll also deputise for the Head of Fundraising and Marketing when needed, providing confident leadership and continuity.

Just as importantly, you’ll help foster a collaborative, high-performing team culture, ensuring that everyone is empowered to do their best work in support of our mission at Havens Hospices.

About Us:

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.

Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

Main duties:

• Manage the operational delivery of agreed fundraising, marketing and digital engagement strategies, budgets, and plans across delegated areas, ensuring objectives and KPI’s are met and the department runs effectively.
• Contribute to the development of departmental strategies, budgets, and plans in collaboration with the Head and Director of Fundraising and Marketing.
• Work with Managers to prioritise, coordinate, and delegate activity, ensuring effective use of resources across the department.
• Ensure high-quality supporter care and stewardship to nurture long-term relationships and donor loyalty.
• Monitor, analyse, and report on financial performance against budgets in partnership with Managers, the Data Insight Manager, and Finance Team.
• Lead on the preparation of regular reports for delegated areas, sharing insights to inform decision-making across the department and organisation.
• Stay up to date with sector trends and developments, applying insights to strengthen fundraising and marketing effectiveness.
• Foster innovation and creativity to diversify income streams, enhance donor and supporter engagement, and maintain brand relevance.
• Build a collaborative, supportive team culture that encourages cross-disciplinary working and professional development.
• Champion a positive culture and understanding of fundraising, marketing, and charity values across the organisation.
• Champion diversity, equity and inclusion in fundraising and marketing activities and within team culture.
• Provide effective line management to Managers, ensuring clarity of objectives, personal development, and collective achievement of departmental goals.
• Provide leadership, support, and guidance to the wider Fundraising and Marketing Team, enabling professional growth and high performance.
• Ensure compliance with the Fundraising Regulator, Charity Commission, Gambling Commission, Data Protection, and other relevant legislation, maintaining accurate and up-to-date systems and records.
• Represent Fundraising and Marketing at internal and external meetings, deputising for the Head or Director as required.

Purpose of the post

To assist the development, delivery and quality assurance of all of Hope Project’s legal and advice services including the delivery of Legal Assessments to refused asylum seekers; and to develop and run a student placement pilot project

Location

Working from Home and Hope’s Birmingham office as required

Contract:

Permanent. 6 months probationary period. 2 months’ notice required.

We currently have 1 year funding and will be looking to extend the post beyond that.

Salary

£26077. (NJC .20 .8FTE of £32597)

Hours of work

28 hours per week, Monday – Thursday

Responsible to: Head of Legal Services

Responsible for: Student placements

Tasks

Under the supervision of the Head of Legal Services:

1. Ability to safeguard vulnerable adults

2. Help clients obtain documents required prior to initial interviews including client care letters, interview records, refusal letters and judges determinations

3. Interview clients face to face or by telephone in order to understand why they have been refused and what steps can be taken to challenge this and so access housing and support

4. Write up casenotes as required

5. Draft and finalise letter of advice

6. Carry out follow up work including referrals to help clients access help including legal advice, housing and financial support.

7. Meet face to face with clients to explain why they have been refused and what steps they can take to challenge this.

8. Work with interpreters to ensure clients able to fully understand all steps of the process

9. Accurately record data as required

10. Onward referrals including to Adult Social Care

11. Raise awareness of the service, including visiting drop ins or events when required

12. Contribute to Hopes longitudinal study, annual evaluations and periodic reviews

13. Delivering training including at annual fighting destitution conferences

14. Engage with case reviews and other processes Hope may use to ensure quality of casework

15. Contribute to Hopes ongoing development

16. Engage with training including Continuous Professional Development

17. Contribute to Hopes work to raise awareness among policy makers, sector partners and the general public

18. Work with Head of Legal to maintain IAA registration

19. Cooperate with and support Hope Project’s other services

20. Engage with support and supervision

21. Engage with reflective practice

22. Be aware of and work within Hope Project’s policies and procedures

23. Develop and implement plans for a student placement project alongside the Head of Legal

24. Develop partnerships with education providers

25. Recruit and supervise student placements

26. Report on placement project as required

27. Any other tasks deemed commensurate with the nature of the post

Person Specification

Qualifications

1. Qualified to give immigration and asylum advice at IAA level 2

Experience

2. Proven experience of working supportively with people under stress

3. Experience of working with groups of vulnerable / at risk people

4. Experience of giving legal advice to asylum seekers

5. Experience of working with interpreters

6. Experience of onward referrals

Ability

7. Good listener

8. Excellent organisational abilities

9. Able to work sensitively within professional boundaries

10.  Excellent written and spoken English

11.  Ability to use common office IT software

12.  Able to record data effectively

13.  Able to plan and develop small projects

14.  Able to supervise volunteers

Knowledge

15.  Understanding of legal issues affecting destitute asylum seekers

16.  Some understanding of statutory responsibilities to people with No Recourse to Public Funds

Qualities

17.  Sympathy towards destitute asylum seekers

18.  Good at communicating with colleagues and managers

19.  Willing to work both from home and from Hope’s Birmingham office base