Support service manager jobs

What if your next leadership role could change the lives of hundreds of young people and shape the future of youth homelessness support?

BackUp North West believes that no young person should experience homelessness. For the young people that do, BackUp is a standout provider of high-quality, holistic housing and wraparound care. They provide safe accommodation and young-person centred, tailored support, as well as the tools to build independent, fulfilling lives. Each year, nearly 200 young people walk through the doors.

We're now looking for a new Chief Executive to lead BackUp North West into its next chapter, as their long-serving CEO steps down leaving a legacy of impact, growth and unwavering dedication to young people. It's a significant moment of change and will require strategic vision, emotional intelligence and skilled leadership of a committed team.

Salary: £70-80k per annum
Location: Bolton, mostly onsite with some flexibility where needed
Contract: Permanent, 37 hours per week FTE
Benefits: 6.6 weeks per year (rising to 7.6 weeks with service) and up to 6% employer contribution pension

About the role

This is a rare opportunity to lead a high-performing, trauma-informed charity with an exceptional reputation and bold ambition to meet rising demand and increase impact.

As CEO, you'll be expected to bring the personal and professional strengths needed to:

• Deliver on the 2023-2027 strategy with clarity and purpose.
• Lead with values by embedding co-production and lived experience.
• Ensure financial health, strong governance and operational compliance.
• Be a visible, inspiring leader for young people, teams, services and communities.
• Champion young people's voices and influence change at every level.

About You

We're looking for a motivational and passionate leader with:

• Proven track-record in strategic leadership, ideally in relevant supported housing or youth services sector.
• Knowledge of housing law, Ofsted requirements and legal frameworks shaping services.
• Deep understanding of trauma-informed practice, co-production and ED&I.
• Financial and commercial acumen, with experience securing funding and managing complex budgets.
• Ability to build trust, empower teams and lead through change.
• Authenticity, self-awareness and emotional intelligence.
• Commitment to amplifying young voices and ensuring young people are at the heart of all decision-making.

What's special about BackUp North West?

In return, we can offer you a values-led culture that champions staff wellbeing, psychological safety and professional growth. You'll inherit an ambitious, mission-led team with a strong track record of innovation and the chance to make a real difference in young people's lives, every day.

If you're as excited by this unique opportunity as we are, then we'd absolutely love to hear from you.

To apply: Please send your CV or profile to Amelia Lee as the first step. If your skills and experience are a match, we'll be in touch with further details on the application process.

Deadline: Thursday 9^th October
Interviews: Dates to be confirmed, will be available in the job pack.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About Shout Out UK (SOUK):

Shout Out UK (SOUK) is a UK-based award-winning political and media literacy organisation with nearly a decade of experience in delivering impactful educational campaigns. Our mission is to defend and amplify democracy by equipping individuals with the critical thinking skills needed to navigate the complex information landscape and engage as informed, active citizens. We have a strong track record of working with educators and young people across various contexts, and we are the secretariat for the UK’s All-Party Parliamentary Group for Political and Media Literacy.

The Position:

You will be joining our small, passionate NGO to lead our resource development. Reporting directly to the Head of Programmes, you will be tasked with developing and producing educational programmes and materials on topics such as Political & Media Literacy, counter-extremism, and online safety. This will involve ensuring resource related KPIs are met within budget and on time, alongside supporting our Head of Programmes in coordinating delivery of projects. Some projects may be handled by you directly at times. Projects and resources can vary from developing media literacy workshops for schools, creating digital assets for counter-extremism training and campaigns, to planning content for city-wide democratic engagement campaigns.

This position requires an enhanced DBS check, provided by SOUK, in accordance with our Child Protection and Safeguarding policies.

Key responsibilities

• Plan, update and design learning and campaign resources for schools, colleges and for digital campaigns.

• Support the Head of Programmes in managing and delivering on our diverse projects. 

• Run relevant projects yourself as required.

• Recruit, coordinate and support schools and teachers across the UK to take on our political and media literacy workshops and projects.

• Establish and maintain effective relationships with teachers, councils and other stakeholders.

• Produce and update Elearning resources.

• Occasionally travel nationally and/or internationally, if required.

• Fulfil other duties as reasonably requested.

Skills and Experience:

• Proven experience in resource and curriculum development, preferably in the education or related sector.

• Strong organisational and time-management skills with the ability to manage multiple tasks and deadlines effectively.

• Excellent communication and interpersonal skills, with the ability to build rapport and work collaboratively with diverse stakeholders.

• Proficiency in Google Suite (Docs, Sheets, Slides, Gmail) and other relevant software.

• A strong interest in political and media literacy, civic engagement, and addressing online harms.

• Ability to work independently and proactively, taking initiative to solve problems.

• Familiarity with online learning platforms and virtual communication tools.

• A bachelor’s degree in a relevant field (e.g., education, social sciences, communications) is preferred.

• Strong writing skills are desirable. 

• Must be eligible to work in the UK.

Personal Attributes:

You are adept at working on fast-paced projects with multiple stakeholders. You possess outstanding planning skills, enabling you to work effectively under pressure, prioritize tasks, and consistently meet targets and deadlines. You have a clear eye for detail and extensive experience in developing learning materials, training resources, and educational content for digital campaigns, schools and colleges.

Above all, you understand the resource needs required by schools, sixth forms, and further education colleges. You can build strong relationships with teachers and support staff, and you excel at networking, negotiating, persuading, and problem-solving, all while remaining flexible to meet the needs of teachers and practitioners. You have excellent communication skills, both written and spoken.

This position requires an enhanced DBS check, provided by SOUK, in accordance with our Child Protection and Safeguarding policies.

Benefits:

• Unlimited Leave.

• Work Abroad Scheme.

• Opportunity to be part of an impactful project addressing critical societal challenges.

• Collaborative and supportive working environment with an international team.

• Professional development opportunities.

A place to create moments that matter
 
Salary: £40,497 per annum (including regional uplift and car allowance)
 
Location: Camberley with travel around the patch to meet business and customer needs and 1 day a week in the Camberley Office
 
Permanent, 35 hours per week, Monday -Friday 9am-5pm.
 
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
 
It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
 
For a career that means more and makes a meaningful impact on society, this is the place to be.
 
About the role

Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.
 
You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.
 
Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.
 
You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.
 
Salary

The Housing Partner (Housing Officer) role offers a salary of £36,339 per annum for candidates who fully meet the role requirements.
 
If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.
 
You'll also receive a regional allowance of £2,908 and an essential user car allowance starting from £1,250 per year, plus mileage for travel around your patch - helping you stay mobile while making a difference in your community.
 
About you

You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle.
 
The successful candidate will undergo a DBS check as part of the pre-employment checks.
 
A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day's leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
 
And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
 
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
 
Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
 
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
 
If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
 
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
 
You may also have experience in the following roles: Housing Management Officer, Tenancy Support Officer, Housing Services Officer, Neighbourhood Housing Officer, Housing Advisor, Community Housing Officer, Housing Management Advisor, Tenancy Management Officer, Housing Support Officer, Residential Services Officer, Estate Management Officer, Housing Operations Officer, Social Housing Officer, Housing Administrator, Customer Services Officer, etc.
 
REF-223 569

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Fundraising Officer
Reference: 299
Contract: Permanent
Working hours: Part time, 30 hours per week
Salary: £30,405 Per Annum FTE (£24,324 for 30 Hours)
Based: Watford Wellbeing Centre, WD24

About Us:

Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.

We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

Each year, we help 15,000 people experiencing mental ill health.

About the Role

Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.

As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.

This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.

This varied role has key responsibilities in the following areas:

• Community Fundraising
• Corporate Partnerships
• Communications & Messaging
• Income Tracking & Reporting

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 28th September 2025.
Interviews to be held on Wednesday 15th October in our Watford Wellbeing Centre.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Derby Cathedral is seeking a Strategic Fundraiser to join our collaborative and committed team at a pivotal moment in our history. With the Cathedral’s centenary approaching in 2027, this is an exciting time to help shape our future.

We are looking for a proactive individual with a ‘can do’ attitude to lead fundraising efforts, working closely with the Senior Management Team to secure essential financial support and drive long-term sustainability.

As part of the Senior Management Team, you will design and deliver innovative campaigns, events, and initiatives aligned with our Strategic Development Plan and vision for financial resilience.

This is a unique opportunity to be part of a passionate and dedicated team, playing a key role in shaping the future of one of Derby’s most iconic Grade I listed landmarks.

With both operational and strategic objectives for this post, we are seeking someone with a 'can do' attitude who is passionate about making a difference in our communities we serve.  The sucessful individual will work with stakholders, both internal and external and have a strong collborative attitude, as well as working with the values of both the Cathedral and Church of England. 

Recently successful with funding from The National Lottery Heritage Fund, the Chapter, the Cathedral's governing body, is entering into a new phase of creating financial resilience and long term sustainability.  This post will play a pivotol role in shaping the future of our Grade 1 historic building.

Job Title: Administration Officer
Reports to: Head of Foundation
Location: The Maqam Centre, London, NW10 3HJ
Contract: Permanent
Salary level: £30,000 - £35,000 + benefits

Role purpose

To provide efficient, high-quality administrative and communications support to the Foundation and its Head of Foundation. The Administrative Officer will act as a central point of contact for internal and external enquiries, oversee day-to-day office administration, manage correspondence, and support the Foundation’s communications, events, and compliance activities.

This role requires excellent organisational and communication skills, attention to detail, and the ability to work independently and collaboratively to support the smooth running of the Foundation.

Key duties and responsibilities

Administration and office support

· Act as the first point of contact (phone, email, in-person) for enquiries, providing professional and courteous service.

· Manage correspondence, including drafting, proofreading, and responding to routine communications.

· Maintain accurate records, filing systems, and databases.

· Support scheduling, diary management, and meeting coordination for the Head of Foundation.

· Prepare agendas, take accurate minutes, and circulate papers for meetings.

· Support the efficient day-to-day running of the office, including supplies and equipment, contact records, travel arrangements, and liaison with service providers.

 

Communications and publicity

· Support the preparation and publication of content for the Foundation’s website and social media channels.

· Draft and proofread communications, newsletters, and publicity materials.

· Maintain a consistent, professional tone across digital platforms.

· Assist with monitoring engagement and reporting on communications activity (as required).

 

Events and coordination

· Provide logistical and administrative support for events, workshops, and meetings.

· Assist with planning and delivery of Foundation events under the guidance of the Head of Foundation.

· Liaise with suppliers, venues, and participants to ensure smooth event operations.

 

Compliance and charity support

· Support the Head of Foundation in maintaining charity compliance records and documentation.

· Assist with drafting and maintaining policies and procedures as required.

· Undertake basic research and reporting to support Foundation governance.

Person specification

Essential:

· Strong administrative experience in a professional office or charity/education setting.

· Excellent organisational skills and attention to detail.

· Confident communicator, both written and verbal.

· Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to learn new systems quickly.

· Experience with social media platforms and website content management.

· Proven ability to draft clear, accurate minutes and reports.

· Ability to manage competing priorities and work independently.

· Professional, discreet, and reliable.

 

Desirable:

· Experience supporting events and project delivery.

· Knowledge of charity governance and compliance.

· Interest in education, interfaith work, or charitable initiatives.

Review and development

The post holder will be subject to an annual performance review with the Head of Foundation, and ongoing professional development will be encouraged.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll provide high quality admin support to the regional England team. As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s.

What you’ll do:  

• Provide high quality admin support to the regional team 

• Provide first point of contact for all internal and external stakeholders

• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required

• Coordinate, plan and prep key meetings

• Keep up to date with the directorate’s activities in order to provide clear, accurate information

• Respond to general enquiries in a timely and friendly fashion, ensuring needs are met

• Process purchase orders, invoices, staff and volunteer expenses for approval 

• Participate in working groups, meetings, local events or activities as required

• Maintain digital records on the charity’s data platforms

• Support the process of business performance and impact reporting

What you’ll bring:

• Experience of team administration

• Excellent communication and interpersonal skills with a range of audiences 

• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet the business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Proven ability to maintain confidentiality and discretion 

• Ability to work flexibly and from home with very occasional travel 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

The successful candidate will be required to: 

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Head of Fundraising

Permanent Contract 

Location: Hybrid, Crimple House, Hornbeam Park Avenue, Harrogate, HG2 8 NA

Hours: 35 Hours 

Salary: £44,069.49

Closing date: 05/10/2025 (the advert may close early if we receive a sufficient number of suitable applications)

Brand: Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s

Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.

We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen. 

About the role

As Head of Fundraising & Marketing at North Yorkshire Hospice Care, you’ll play a pivotal role in leading the growth and direction of our Income Generation team, driving forward the fundraising and marketing activity that underpins Saint Michael’s Hospice, Herriot Hospice, and our bereavement and emotional wellbeing service, Just ‘B’. With responsibility for delivering nearly £3 million in annual income – and the ambition to grow this beyond £5 million – you’ll shape strategy, inspire your teams, and build lasting relationships with donors, partners and volunteers. You’ll bring creativity and vision to identifying new commercial opportunities, diversifying income streams, and ensuring our supporter experience is nothing short of exceptional.

A natural leader, you’ll be experienced in managing and motivating fundraising and marketing teams, empowering staff and volunteers alike to reach ambitious goals. With a proven track record across multiple fundraising specialisms – whether corporate, major donor, individual giving, or community/events – you’ll know how to grow income while delivering outstanding stewardship for high-value supporters. Highly strategic and performance-driven, you’ll be confident in setting targets, managing budgets, and evaluating success, all while championing collaboration across the organisation. Above all, you’ll be motivated by the opportunity to harness your expertise to secure vital funds, strengthen our reputation, and ensure more families receive the compassionate care they deserve.

How we look after you

• We put people first in all that we do, which includes our own team

• Wellbeing and resilience support with a dedicated team by your side

• Flexible and hybrid working for many roles

• A supportive and caring environment 

• Opportunities to grow, develop and progress, with culture of lifelong learning

How to apply:

• Please click Apply and you will be forwarded to the vacancy page on our website. Click on the role and this will open the application form.

• Download and read through job description (via the ‘Downloads’ section at the top of the advert) as you will need to tell us how you meet the essential requirements of the role. 

• Make sure you answer all supplementary questions as part of your application otherwise your application will be automatically rejected.

• We recommend reading the application pack “Joining Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s” and browsing the “Join our team” pages of our website, which will provide lots of useful information about what it’s like working for us and how the recruitment process works.

• Did you hear about this role from a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Our values

• We put the people who use our services at the heart of everything we do

• We are caring and compassionate

• We are personal and supportive in our approach

• We engage positively

• We are responsive

• We are driven to do better

• We are fair

• We are professional

• We work collaboratively

• We are accountable

Living out our values

• Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework

• We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.

• We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website: saintmichaelshospice.org/safeguarding-statement

• If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected] 

• We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these. 

Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.

North Yorkshire Hospice Care has a duty to protect those who receive our support. Roles within our organisation are exempt from the Rehabilitation of Offenders Act 1974. All applicants aged 16 or over who are offered employment will be subject to a Disclosure and Barring Service (DBS) check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, and convictions. Applicants will not be discriminated against due to convictions and cautions, but will be considered on their merit. Should a successful candidate have any convictions or cautions, the nature of the position and the circumstances and background of the offences will determine if it is possible to proceed with the appointment.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Location: Birmingham

Salary: Grade 3 - £31,133 per annum

Contract: Fixed term until April 2026

Hours: Full time – 37.5 hours per week

Closing date: Sunday 5th October 2025 at 11:30pm

Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.

About The Role

This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. You will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages.

This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.

There will be an online briefing session about this role and the Lived Experience Coordinator for Birmingham at 2pm on Thursday 25th September. Please visit our website for the email address and we will send you the link prior to the date.

About You

You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply 

Please click ‘Apply for Job’ on the advert. You are required to submit an online application with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. These will be labelled as Knowledge, Skills and Experience points on the form. Please provide specific examples following the STAR format:

•Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge

•Ability to listen to, engage and work with individuals and communities

•Experience of delivering and/or ability to deliver group workshops and presentations

Please ensure you demonstrate how you address the behaviours below throughout your responses:

•We prioritise diversity and have an inclusive and open mindset

•We create change and align behind our strategy

Below is more information on the STAR method:

• Situation - the situation you had to deal with
• Task - the task you were given to do
• Action - the action you took
• Result - what happened as a result of your action and what you learned from the experience
• The STAR method | National Careers Service

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Operations Officer Wales

You will be working alongside a team of Operations Officers, supporting, inspiring and guiding DofE leaders to ensure a consistent and quality experience for the young people that they support. You’ll be managing a portfolio of existing partners in Merthyr Tydfil and Rhondda Cynon Taff.

 

You will be home based, but there will be a mix of face to face and online interactions and, you will need to be prepared to travel across your patch. There may be meetings elsewhere in Wales, or across the UK, which you will be required to attend.

 

Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their opportunities.

 

The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills-based challenges inspire, guide and support young people to achieve.

We are looking for an enthusiastic, proactive, and effective team player to help us to give more young people from across Wales the chance to take part in the DofE, particularly those from diverse and marginalised backgrounds.

 

DofE Wales is proud to be a bilingual organisation and you will need to demonstrate an understanding of the bilingual context of Wales.  We welcome applications from non-Welsh speakers, who will be expected to demonstrate an understanding of the bilingual context of Wales and a commitment to developing their Welsh language skills.

 

You will need to have good interpersonal skills to build effective relationships with internal and external stakeholders and have the skills to support and manage them to deliver high quality DofE opportunities.

Communications Officer

If you’re a natural storyteller; love building online communities; feel confident managing different projects with energy and flair and feel passionate about the charity’s mission - this is the ideal role for you.

Position: Communications Officer

Salary: £27,500 pro rata

Location: Hybrid or fully remote (London office available; occasional travel required)

Hours: 4 days a week (must include Mondays, flexible hours)

Contract: Permanent, 3 month probation period

Closing date: 17:00, Friday 26th September 2025

About the Role

The Communications Officer plays an integral role in helping to communicate and execute the organisations mission. Supporting the Head of Communications, you will be part of a small team striving to raise awareness of the important work the charity does, ensuring it reaches key groups of people who need help the most. One minute you will be brainstorming and creating innovative and engaging social media posts and videos, the next you will be helping with targeted outreach and monitoring recent campaign performance.

This role is at the heart of communications, helping reach the target demographics in new and innovative ways - and inspiring others to get involved through volunteering and fundraising. Your work will help shine a light on services and build a strong community around the mission.

Key responsibilities

• Create fresh, engaging content for Instagram, Facebook, X (Twitter) and LinkedIn in line with the Communications strategy;
• Keep on top of key happenings such as internal fundraising events and campaigns, awareness weeks, and be able to brainstorm ways to get our charity involved and in relevant spaces;
• Work closely with the fundraising and volunteer teams to capture their real-life stories and inspirations and spin this into newsworthy content for our audiences;
• Help deliver targeted campaigns that attract new volunteers and supporters.
• Maintain our image and video library so we always have brilliant content at our fingertips.
• Understand how to access and produce data for reports and analytics.
• Managing and overseeing the Communications calendar and inbox, ensuring we stay on top of trending and seasonal points of interest. Responding to media and external enquiries.

About You

We are looking for someone with strong communication skills, a flair for creativity and the ability to

manage multiple projects. This person will have: a background in a Communications or Marketing

role, strong interest in mental health, the ability to write for specific audiences and understands the

importance of a brand and its key values. This person will be confident using Canva, Photoshop (or

something similar) and CMS systems, specifically Squarespace.

About the Organisation

Join a small but unique charity with a big mission: to provide free, life-changing listening support to people living with autoimmune disease. At a time of rapid expansion, we are looking for a creative, organised and ideas-driven Communications Officer to help raise the profile of the charity, how the team help and how you can support this.

To apply, please submit your CV, a short supporting statement (max 250 words) outlining your

suitability, and details of a professional reference by the closing date.

About The Role
Safe Homes. Transforming lives. 
At Salvation Army Homes we know that the people we house, and support are some of the most vulnerable people in society and we aim to provide them an environment where they feel respected, valued and encouraged.  So, when you join our Audit and Risk Committee you will be making a tangible contribution to transforming lives.  
While prior Committee or Board experience is not essential, you’ll have some understanding of the principles of good governance. We seek new colleagues who are collaborative and team-players. You will be comfortable with consensus-based decision making that is founded in good quality debate.  
We are looking to increase the diversity of our Committee to more closely represent our staff and residents we serve. As such we particularly encourage people with lived experience of social housing and/or supported housing, younger people, those with disabilities and people from black and minority ethnic communities to apply. 

About The Candidate
If transforming lives resonates with you, do get in touch to find out more. It’s a fantastic opportunity to join an inspiring organisation.  
We seek interest from people who can offer skills and experience in the following: 

- Holds a relevant finance professional qualification.
- Experience of corporate financial management, internal and external audit and corporate accounting in a substantial organisation.
- Experience of audit and risk governance processes in a regulated organisation. 
- An excellent working knowledge of audit committee practices and risk management frameworks.
- Ability to evaluate and manage likely risks, integrating risk assessment into mainstream business, and to ensure that appropriate risk management

If you have any queries or would like to arrange an informal chat with the committee Chair, please contact Vicky Hughes (Head of People Services) at [email protected]  who will organise this for you.
 
Please view the recruitment pack for more details about the role. 

Closes ¦ Wednesday 24 September 2025 ¦midday 

Interview date: 13 October 2025, London

-  

About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

The Youth Endowment Fund

Assistant Director of Public Affairs and Partnerships

Reports to: Director of Change, with significant engagement with Director of Public Affairs and Comms and CEO

Salary: £75,500 per annum

Location:  Central London or Hybrid

Contract: 2-year fixed term – potential to extend. Open to 0.8 FTE for the right candidate

Closing date: Friday 26th September by 12pm

 

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

We can’t do this alone, we have to build and maintain brilliant partnerships across government, with other funders and with wider society. We are looking for an exceptional individual to lead on this work. We also need to have an eye for the future. Our present endowment must be spent down by April 2029. We need someone who can lead on planning for the future.

Key responsibilities

You ensure that we:

· Are ready for the future: Born with a ten-year endowment, the YEF has become the leading authoritative voice on how to reduce violence affecting children. We must spend down this endowment by April 2029, so need to start thinking about after this date. You will lead on ensuring we have a great plan for post 2029. You will spot the best opportunities, assess them and, over time, take them. This includes both building great external relationships and also ensuring there’s a clearly articulated, inspiring narrative – filled with facts, examples and case studies - of what has been delivered to date and what needs to happen between 2029 and 2039 to double down on our mission. To do this, you will orchestrate the expertise and knowledge of colleagues across the organisation – ensuring that what you need comes together perfectly.

· Build and maintain great relationships across government: We have an increasingly large number of relationships across government – providing advice and support on what works to prevent violence. You will be ready to offer advice to colleagues on those relationships where needed. You will build new relationships and maintain them where they are needed so we are ready for the future. You will be really well organised too ensuring that internal colleagues know which relationships they own and making sure that key regular meetings are in place. We have a simple process that tracks these relationships; you will make this process work well for us – with minimum bureaucracy and maximum effectiveness. You will also provide help and advice and coaching as YEF colleagues think through how best to get system changes to happen that will ultimately reduce violence.

· Build great relationships with other organisations that will be key to the future: As the lead organisation on reducing violence affecting young people, we increasingly receive and see a host of opportunities to partner with other organisations including funders on projects, co-funding and research. You will support this work – leading on relationships that are essential in making us ready for the future. You will spot the opportunity, build relationships, bring in other YEF colleagues, pull together key information, write brilliant documents where needed, win others over. In short, you will make great things happen.

As a senior member of staff in the organisation you also:

• Lead on culture: Build and maintain a culture where it is natural to perform well and support colleagues brilliantly.
• Deliver on strategy: Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.

 

About you

You are this sort of person:

· You make things happen. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are quick at really understanding something so you can make good decisions quite fast. You put plans together and make them happen. Wherever you work, people think of you as someone who makes things happen. You do it in a generous, kind way that means people are feel delighted to see you succeeding, never trampled upon.

· You like bringing order and clarity to a big project that involves lots of people. You are at home bringing order to a big project: working out who is going to do what by when, having a regular steering group to ensure progress, keeping everyone on side and delivering a great result at the end.

· You understand how government works – as in really understand. You understand the nuance of how decisions are made within government. You understand that there is no such thing as ‘the department’s position’ (instead there are different views competing) and that while some decisions are very rational, some are more about personalities and politics. You find the process of how decisions get made within government departments, and with Number 10 and the Treasury, fascinating.

· You are fantastic at spotting how to get something done in Whitehall or Westminster. You are really good at thinking about how to make change happen. To some, Westminster and Whitehall can seem like a blob but you are brilliant at spotting how to make change happen there. You can think through the intricacies of who to get onside, who to get advice from, who to persuade and how to get the job done. You have a track record of doing this.

· You write really well. The idea of writing one or two pivotally important longer documents (30-40 pages) for the organisation that makes the case for something and pulls in content from lots of colleagues, synthesising and making it all fit together sounds interesting. You know – from experience – that you would be good at it.

· You win people over. People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You can be at ease talking to a senior politician or a 15 year old. It is important to you to be humble. You acknowledge how much you don't know as well as how much you do.

· You are great at building lasting partnerships with other organisations. You have experience of building partnerships or collaborations with other organisations, winning them over, doing conflict well when you need to, communicating clearly so that the work gets done and people feel as good as possible about it.

· You are a team player. You work brilliantly in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You enjoy coaching other people so that they perform excellently in a meeting. You are not possessive of your contacts. You don’t care who gets the credit as long as things get done. You like the idea of being part of a small, well-motivated team and are ok with the downside of this – that we don’t have a lot of junior admin staff to do the jobs we like less.

· You think and communicate really well from the big picture to practical reality. You’re a strategic thinker who can see the big picture without losing sight of the detail.  You find it quite easy to summarise in a few sentences, a few pages or a few words a complex argument or case. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.

· You care about our mission. You can be easily motivated to do work to prevent violence. This is something that matters to you. You believe in getting people to do things that are most likely to save lives, rather than just things that sound good.

· You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.

 

While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Secondments

We are open to candidates that would prefer to join us on a 2-year secondment or career break. Secondment candidate should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.

Hybrid Working Details

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by Friday 26th September 2025.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words (there is no need to be this long though) the following questions:

1. Tell us in two paragraphs about something you made happen. We are keen to find someone who is good at be a self-starter, organised and finding the way to make something happen. Tell us what you were trying to get done, how you organised the task and how you made it happen.

2. Summarise in one or two paragraphs your experience of working with or in central government. We are keen to find someone who knows how decisions are made in government and has seen them being made.

3. Tell in two paragraphs about someone or an organisation you won over or built a good relationship with.Tell us how you went about it. We are keen to find someone who quite easily builds good relationships with other organisations.

Interview Process

This will be a two-stage interview process. The first stage interviews will take place in the week commencing 13th October 2025. Second stage interviews are currently scheduled for the week commencing 20th October 2025

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

· £1,000 professional development budget annually

· 28 days holiday – 3 of which are taken between Christmas and New Years - plus Bank Holidays

· Employee Assistance Programme – 24hr phone line for free confidential support

· Volunteering days - 4 half days per year

· Death in service - 4 times annual salary

· Flexible hours. Core office hours 10am – 4pm

· Financial support including travel and hardship loans

· Employer contributed pension of 5%.

Personal Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.   

 

Location: UK based – Hybrid to any UK office with national travel 

Closing date: Monday 29th September 2025 at 9:00am

Ref: HPOD-251

St Giles Trust is seeking a strategic, values-driven leader to join our People Team as Head of People and Organisational Development. This is a pivotal role in shaping our organisational culture, developing our people, and driving forward our strategic priorities.

About the Role

As Head of People and Organisational Development, you will lead a small but high-impact team to deliver inclusive, responsive, and customer-focused people services. You’ll work closely with senior leaders to embed a culture of high performance, wellbeing, and continuous development across the organisation.

Key Responsibilities

• Lead the People & Organisational Development function, providing strategic direction and operational excellence.

• Develop and deliver a learning and development strategy that supports internal progression and value for money.

• Design and implement an employee wellbeing strategy aligned to the employee lifecycle.

• Drive employee engagement and internal communications, ensuring alignment with our EDI commitments.

• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and strategic opportunities.

About You

We’re looking for someone who:

• Has significant experience in organisational and people development, internal communications and leadership.

• Is passionate about equity, diversity, and inclusion.

• Can lead and inspire teams to deliver impactful people services.

• Brings fresh thinking and a collaborative approach to change and transformation.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To Apply

For further information and to apply visit our website via the apply button. 

• Application Deadline:9.00 am on 29 September 2025

• Interview Date: 9 October 2025

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.