Support service manager jobs

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 282
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Working hours: 37.5 Hours Monday - Friday
Rate of pay: £26,000 - £27,000 per annum

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About the role

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide support and advocacy services to clients experiencing domestic abuse
• To ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To maintain and enhance service delivery standards and effectiveness.
• To support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• To collate and obtain feedback regarding the effectiveness of the service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 30th May 2025 at 5pm.
Interviews will be held on a rolling basis.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Schools and Holiday Club Coordinator

We are seeking an energetic and passionate Schools and Holiday Club Coordinator to inspire young people and deliver outstanding programmes within a leading youth charity that helps shape the lives of young people.

Position: Schools and Holiday Club Coordinator

Salary: £29,500 – £31,500 per annum (pro rata)

Location: Barnet, HA8 0DT

Hours: 40 hours per week, including evenings and weekends – Flexibility required

Contract: Permanent

Close date: Friday 30th May 2025

About the Role
As Schools and Holiday Club Coordinator you will lead two of the charity’s most important and growing initiatives: the local schools programme and Holiday Club provision. You will drive the engagement of young people by developing strong partnerships with local schools and delivering vibrant holiday activities.

Key responsibilities include:

• Building and maintaining strong relationships with schools, teachers, and education bodies.
• Designing and delivering engaging educational programmes aligned with school priorities.
• Planning, promoting, and delivering high-quality Holiday Club activities during school holidays.
• Managing programme budgets and ensuring cost-effective delivery.
• Applying for and managing Holiday Activities and Food (HAF) grants and other relevant funding.
• Capturing and evaluating outcomes, feedback, and data to inform improvements.
• Line managing, motivating, and supporting a team of staff and volunteers.
• Ensuring activities meet the needs of all young people, including those with SEND.

About you:

You will be a passionate and committed youth work professional who brings creativity, energy, and focus to everything you do. You will have:

• Experience delivering face-to-face youth or schools-based activities for young people aged 8+.
• A proven ability to build strong relationships with schools and external partners.
• Skills in managing and motivating staff and volunteers to deliver excellent programmes.
• A strong understanding of safeguarding, health and safety, and promoting equality and diversity.
• Excellent communication, planning, and organisational skills.
• A flexible, positive attitude with the ability to work evenings, weekends, and during school holidays.
• A commitment to empowering young people and raising their aspirations.

About the organisation:

Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision ensure every young person is supported and empowered to reach their potential.

Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

They very much welcome previous experience working as a Youth Engagement Officer, Schools Liaison Officer, Youth Programme Coordinator, Holiday Club Manager, Education Programme Officer, Youth Worker, Schools Engagement Coordinator, Community Youth Worker, Education and Wellbeing Coordinator, Camp Manager, Out of School Club Coordinator, Children’s Activities Coordinator, School Holiday Programme Coordinator, Kids’ Club Coordinator, Holiday Activities Coordinator, Seasonal Programme Coordinator, Play Scheme Coordinator, Holiday Camp Coordinator, Childcare Activities Coordinator, Youth Holiday Programme Lead, Holiday Play Leader #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role: To support adults (19+) or young people (aged 12 – 19) who have experienced any form of sexual violence

Hours required: Flexible, although most sessional counsellors work with a minimum of 8 clients a week.

Rates: Rates are £25-£30 per session, counselling rooms provided free-of-charge.

Qualifications:  Counsellors must be qualified and have completed a course by a recognized accrediting body such as, but not limited to, BACP or UKCP.

Time/Locations: Counsellors work flexibly, but we are currently prioritising counsellors able to work face-to-face and at the times outlined in the role description to meet the needs of our clients.

To Apply: Please complete the application form, which can be downloaded from our website 

Application deadline:  10am, Monday 2nd June 2025.

Interviews:  Young Person’s Sessional - Monday 16th June / Adult Sessional - Monday 23rd June.

Start date: As soon as possible, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory specialist sexual violence training dates: To be confirmed. 

What we expect from our sessional counsellors:

· All counsellors must abide by BACP’s Ethical Framework for Good Practice in Counselling and Psychotherapy.

· All counsellors must attend and complete specialist training.

· Attendance at one CARA Meeting per month.

· Attendance at monthly meetings with a CARA Point of Contact.

· Attendance of clinical supervision, in line with BACP guidance, provided by a CARA-approved supervisor.

· Commitment and understanding of the importance of clinical supervision.

· An open, non-judgemental and reflective attitude.

· Commitment to keep and maintain confidential database records.

· Demonstrable understanding of safeguarding, both in relation to children and to vulnerable adults.

· Reliability.

· Counsellors will be working with clients on behalf of CARA and not on a private basis.  As such, they will be bound by CARA’s processes, policies and procedures.

· Commitment to the feminist ethos of CARA.

· Willingness to commit the necessary time to supporting vulnerable clients.

What the counsellor can expect from us:

· Full training and support will be provided.

· Ongoing training opportunities.

We welcome applicants from diverse backgrounds and those with additional language skills, including BSL.

Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and driven Church Engagement Lead to work in partnership with key staff across the Movement. This person will promote mission-focused content and activity across the Movement, for the 95% of children and young people who aren’t in church, for those who seek to reach and work with them, and for those who nurture them in their new-found faith.

The successful candidate will:

• Work in partnership with key staff across the SU Movement to build, maintain and develop our relationship with churches, ensuring they are well resourced for mission to the 95, and encouraging their support of Scripture Union through prayer, financial giving and volunteering.
• Engaging with existing church contacts to grow and develop those relationships.
• Developing a strong offering of speaker visits, and associated video and print resources to ensure a good experience for churches.
• Implementing a strategy for mobilising church giving, and individual giving through churches.
• Working with the Mission Enablers to develop a language around the financial costs of Revealing Jesus and ways in which churches can support the work, while also accessing the resource and training provisions.
• Maintaining good records of church contacts and activities in the Dynamics365 database.
• Manage and acknowledge donations from churches in line with our thanking procedures.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a Covering letter via Charity Job.  We will contact shortlisted candidates to ask them to complete an application form ahead of interview.

For more details, please visit our website. 

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service). Permanent health insurance (PHI) which provides 75% of base salary, after six months absence and free Bible reading notes.

*The role is a hybrid role and requires office presence at our National Office in Milton Keynes.

Closing date: 30th May 2025

Interview date: w/c 18th June 2025.

Interview location: Trinity House, Milton Keynes, MK15 0DF.

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker) 

• Across London boroughs, occasional travel outside London optional 
• £200 per 2 hour workshop 
• Sessional 
• Available for a minimum of one delivery per month, pending workshop demands

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop Leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse, inspiring them to enjoy healthy, fulfilling relationships.  We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.

About LMK Leaders

LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable workshops, Leaders help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe. 

Expectations of LMK Leaders

• Always adhere to LMK and host organisations health & safety and safeguarding practices and procedures. 
• Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
• Respond to comms (emails/WhatsApp) sent out by LMK team members in a timely manner, to support planning and organising of sessions.
• Plan and deliver interactive LMK workshops in educational and community settings in line with LMK delivery style and ethos. 
• Meet with co-facilitators to carry out pre-session planning, minimum three working days before delivery.
• Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly. 
• Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
• Complete a reflective post session Leader survey after each workshop to support practice and programme development.
• Debrief with LMK’s Programme Development Manager and provide ongoing feedback about your sessions through LMK’s reflective practice processes.
• Accommodate a maximum of two workshop observations by LMK staff/supporters per academic year, designed to bolster our funding and thought leadership strategy.
• Undertake relevant training associated with LMK’s work, including but not restricted to diversity and inclusion, safeguarding, violence against women and girls (VAWG).
• Undertake at least one quality assurance observation per year, completed by an LMK Programme Development Manager, and enhance practice via developmental feedback.
• Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
• Share your knowledge and expertise by providing feedback and, where requested, co-designing training and educational resources on issues affecting young people and their relationships.
• Mandatory attendance of termly virtual Leader huddles and reflective sessions to remain connected to peers and organisational values, mission, purpose and operational matters.
• Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK newsletters and social media.
• Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
• Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
• Use your own networks to recruit new schools and youth groups into the programme.

Knowledge, Skills and Experience required

• Extensive experience of teaching or working with young people (10 to 24 yrs old) in educational or community settings.
• Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum of 12 and maximum of 30 participants.
• Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
• A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
• Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
• Able to adapt and be flexible in workshops to get the best engagement from a range of participants. 

Must also:

• Be entitled to work in the UK.
• Hold a DBS certificate or be willing to let LMK undertake a check on your behalf. 
• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
• Be flexible to work non-traditional, after-school and occasional weekend / holiday hours.
• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice (see attachements).

Please note:

In-person interviews for this role will take place on 3rd June and a mandatory (paid) 2 day, in-person training will take place on 26th and 27th June. (Both will be held at Central London locations).

Fundraising Development Executive

Salary: £26,500.00 Per Annum, Plus Desirable Benefits

Full-Time, Permanent Position

Based at Port Lympne Hotel & Reserve

The Fundraising Development Executive is an important part of The Aspinall Foundation’s small fundraising team. The Fundraising Development Executive will drive donor engagement through strategic management of adoptions and lottery programmes, enhancing acquisition, retention and income.

The role involves crafting compelling communications, leading social media planning, and delivering excellent supporter stewardship. Collaborating with internal teams and external partners, they ensure accurate reporting, manage merchandise, and support compliance with fundraising regulations. This varied role combines creativity, data-driven insight and strong relationship-building to support The Aspinall Foundation’s mission and grow sustainable income streams.

A full job description is available on request.

Who we are looking for:

We are seeking a candidate who has a proven track record and passion for delivering exceptional customer support. The successful candidate will possess excellent IT skills, including proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint), and have prior experience using CRM databases. A broad education, combined with outstanding communication skills and meticulous attention to detail, is essential.

The candidate must be adaptable, able to respond to changing demands, and collaborate effectively within a busy team environment. While knowledge of GDPR and previous experience in the charity sector are preferred, they are not mandatory. Above all, the candidate should be dedicated to providing an exceptional experience to our supporters, ensuring they feel valued and appreciated.

A warm, engaging personality, a team-player attitude, and a genuine passion for animal conservation and rewilding are key. If you have a personal connection to our cause and a desire to make a real difference, we’d love to hear from you!

Contract details:

This is a full-time, permanent position, working 40 hours per week, Monday – Friday, 9-5pm. This role is based at Port Lympne Hotel & Reserve near Folkestone and Ashford. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location

About The Aspinall Foundation:

The Aspinall Foundation’s mission is to prevent the extinction of endangered animals.  Our overseas project teams work with communities and Governments in Gabon, Congo, Madagascar, South Africa and Java to develop a balanced and sustainable future with wildlife and people living harmoniously side by side.  By working in partnership with our two wild animal parks in Kent we have rewilded hundreds of captive-born endangered animals back to their natural habitat to support and restore native wild populations.

Why you should join us:

As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.

You can also expect a host of other benefits including:

• 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rated to start date)
• Comprehensive training and development opportunities, including workshops and e-learning
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension.

Please note, this role may close early if we receive a high volume of applications.

We're looking for an LGBTQ+ drug and alcohol recovery worker to jin our Antidote drug and alcohol service.

London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods.  Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.

We are working in partnership delivering substance misuse treatment and support in the London Boroughs of Westminster; Kensington & Chelsea; and Hammersmith & Fulham. This is led by Turning Point. London Friend is the LGBTQ+ lead for the partnership.

Recovery support workers will provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will deliver group programmes and provide outreach to LGBTQ+ people in community settings including local sexual health clinics.

The postholder will be employed by London Friend and work within a multi-agency team based in the Boroughs and local satellite locations including the local Turning Point service several times a week. They will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes, with a priority on identifying and supporting residents of the Boroughs.

The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of both London Friend and the DAWS Partnership and will support with the aims & objectives of both services.

Due to the nature of the work and in order to provide appropriate access for the clients group the role requires regular evening work and occasional weekend working.

To apply please read the application pack then complete and return both the application form and equalities monitoring form as directed. Please ensure you explain how your experience will allow you to perform this role by addressing all the requirements in the person specification. Please do not send CVs or other documents.

The closing date is 5pm on Wednesday 4th June 2025. Interviews are provisionally scheduled for Wednesday 11th June 2025.

We’re seeking a Philanthropy Lead to join our fantastic Philanthropy and Partnerships team. You will provide leadership to a team of fundraisers and secure transformational funding from philanthropic supporters to ensure Pancreatic Cancer UK can deliver its strategy to double survival rates of pancreatic cancer. In this role you will:

• Lead the growth of a robust pipeline of prospects with capacity to give significantly, working with key stakeholders to solicit and close asks as necessary.
• Work collaboratively with senior leadership to maximise high value fundraising opportunities and further a culture of philanthropy within the organisation.
• Be responsible for leading the development and delivery of the philanthropy fundraising strategy.

About You 

• Proven experience as a philanthropy fundraiser, with a strong track record of securing 6-figure gifts from philanthropic supporters.
• Proven experience of developing the skills of a fundraising team.
• Proven experience of building and delivering a major donor fundraising growth strategy.
• Highly skilled at influencing and negotiating with a variety of senior stakeholders.

If this sounds like you – we’d love to hear from you!

About Working for Us 

This is a fast-paced organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About Us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:

• Courage
• Community
• Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

How to apply

• Download the Job Description and Person Specification for full details of the role. If you have any questions, please get in touch with Laura Howard-Jones, Head of Philanthropy and Partnerships.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held remotely on 28/29 May 2025

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment

Training Officer (Events) 

Join a Great Place to Work certified employer! 

We are seeking a Training Officer for a maternity cover, to lead and deliver impactful in-person training events that support early years professionals across the UK. 

Position:Training Officer (Events) – Maternity Cover 

Location:Huddersfield/Hybrid (minimum 2 days per week in the office) 

Hours:37 hours per week 

Salary:£26,000 Per Annum 

Contract:12 months – temporary to cover maternity leave

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role 

As a key member of the Quality and Training team, you’ll take the lead in managing in-person training events. From initial planning to post-event evaluation, you will ensure every event is delivered to the highest standard and in line with organisational goals. You will also line-manage a Training Administrator and play a central role in upholding the quality and impact of member events. 

Key responsibilities include: 

• Planning, coordinating, and hosting in-person training events across the UK 

• Ensuring Associate Trainers are booked and prepared with relevant materials 

• Liaising with stakeholders including trainers, customers, and venue providers 

• Managing budgets, financial records, and procurement processes 

• Supervising a Training Administrator to deliver excellent customer service 

• Reporting on KPIs and training impact to managers and stakeholders 

• Supporting product development and identifying training needs 

• Organising NDNATalk and ad hoc online events with marketing and PR support 

• Leading customer engagement from registration through to post-event feedback 

About You

You’ll be highly organised and confident in managing events from concept to completion. With strong administrative and communication skills, you’re comfortable managing multiple priorities and working with internal and external stakeholders. You’ll bring energy to your team and take pride in delivering training that makes a difference. 

Essential skills and experience: 

• Proven experience in training or events management 

• Excellent organisational and time management skills 

• Strong IT skills, including MS Office and database systems 

• Ability to manage and motivate a team 

• Strong verbal and written communication skills 

• Financial administration and budget monitoring experience 

• Ability to work flexibly and travel within the UK as needed 

Desirable: 

• Experience using video conferencing tools 

• Line management experience 

• Degree in events management or a related field 

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation. 

You may also have experience as a Events Coordinator, Training Coordinator, Event Manager, Learning and Development Officer, Programme Coordinator, Project Officer, Training Administrator, Development Officer, CPD Coordinator, Conference Officer. #INDNFP 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. 

Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team hybrid working across North London and Essex. We are offering a full time role with a salary of £28,000 per annum, plus benefits.

About the role:

As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.

The Housing Officer role will be supporting our services located across North London & Essex and as such ability to travel is essential and a car driver would be preferable.

Responsibilities as our Housing Officer will include:

• Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
• Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
• Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
• Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

To join us as our Housing Officer please click apply below.

Location: Birmingham

Salary: Grade 5 - £37,181 per annum

Contract: Fixed term maternity cover until March 2026

Hours: Part time – 30 per week – working pattern can be negotiated but will need to include Wednesdays

Closing date: Thursday 22nd May 2025 at 11.30 pm

Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our Birmingham Hub.

About The Role

The role of Team Leader is essential to the day-to-day management of the Hub and in particular the delivery of front-line services, contracts and projects. You will lead and supervise the staff and volunteer team that delivers specialist advocacy, empowerment, advice and systems change within their local community. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, as will planning and supervising casework, monitoring the effectiveness of our services and helping to promote them. You will ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.

About You

You will need experience of working with people facing exclusion and disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. A good understanding of housing law is essential, while experience of debt advice, support services and delivery of advice in a community setting would be useful.

The communication skills it takes to line manage others and promote effective working relationships, with external agencies, people with lived experience and internally across Shelter, are key. You must be proficient in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our Birmingham hub specialises in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• Prioritise diversity and have an inclusive mindset
• We work together to achieve our shared purpose

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions. As Senior Programmes Officer for Marketing and Communications, you’ll play a key role in driving engagement and recruitment across our entire programmes portfolio. You’ll bring fresh ideas, take ownership of campaigns, and help shape how the Trust tells its story to the people we support.

This is a unique opportunity to shape the voice and reach of sector-leading programmes that transform the lives of young people from disadvantaged backgrounds across the UK.

We’re looking for a creative, digitally savvy marketing and communications professional with a passion for educational equality. This role offers the chance to lead on campaigns that span digital, print, and events - creating standout content for diverse audiences focused on students but including teachers, universities, parents, and alumni.

This role sits within the Programmes Directorate, working closely with a small, collaborative team of six led by the Head of Digital & University Access. You’ll be line managed by the Senior Programmes Manager: University Access and collaborate extensively with the central Communications Team.

Main duties

Marketing & Engagement

• With a strong audience focus, develop appropriate marketing strategies to support the recruitment of students to Sutton Trust programmes with Programme Managers
• Develop creative content ideas and tactics to target key audiences including creating engaging copy and visual assets for marketing campaigns, including digital content (e.g. email campaigns, social media) and physical collateral (e.g. posters, brochures)
• Create engaging copy and visual assets for marketing campaigns and programme
• Support the capture of content at selected Sutton Trust events, including photography, video, and stakeholder feedback, to enhance marketing assets and engagement strategies
• Lead on the creation or commissioning of programme collateral and marketing assets
• Coordinate stakeholder focus groups (e.g. students, parents, teachers, alumni) to evaluate and refine our marketing and comms strategies
• Work with the central communications team to highlight our programmes and alumni activity in wider Trust communications and the media

Digital, Web and Social Media

• Ensure all programme information is accurate and up to date across the Sutton Trust website and microsites.
• Lead the rebranding and redevelopment of programme microsites and marketing materials in line with brand guidelines and with support from the central communications team.
• Work closely with the Senior Digital Communications Officer and Head of Communications & Advocacy to ensure brand consistency and coordinated scheduling across digital and social channels.
• Manage, plan, and create impactful social media campaigns to support marketing and engagement, with an increasing focus on video content.
• Collaborate with Heads of Department and Programme Managers to produce blog content that supports outreach, partnerships, and engagement.

Data Analytics

• Use internal data systems (e.g. Salesforce, analytics dashboards) to assess campaign performance and inform future communications strategy.
• Regularly track key KPIs such as application conversion rates, social media engagement, and stakeholder reach.

Other

• Keep abreast of digital developments, providing expertise to the wider organisation
• Work with the team to suggest improvements to our marketing and communications strategy
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Experience in marketing and communications planning, ideally in the education or non-profit sectors
• Experience developing content and campaigns targeted primarily at young people, while also engaging diverse stakeholders such as teachers, parents, and alumni.
• Demonstrated ability to use data and digital tools (e.g. Salesforce, Google Analytics, social media scheduling) to drive communications
• Strong copywriting, editing, and content design skills across print and digital
• Experience working with brand guidelines and delivering multi-channel campaigns
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for discrete projects and workstreams
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Salary: £34,000 - £36,000 per annum
• Contract: Full time, Permanent
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by midnight, Monday 26th May, with first round interviews held over Zoom on Tuesday, 3rd June, and second round interviews held at our London offices on Monday, 9th June.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Reports to: CEO

Role type: permanent

Hours: 28 per week

Salary: £21,945.95 per annum (pro rata, based on a FTE salary of £29,000)

Job Description: Training and Events Officer

The Training and Events Officer will play a key role developing and delivering high quality professional development, training, events, workshops to SLA members and wider audiences. The postholder will develop inspirational, insightful and innovative routes to supporting SLA members to deliver on their school library provision remit, enabling children and young people to reach their full potential. This is an exciting opportunity for someone passionate about school libraries, education and training.

You will work with the CEO, SLA colleagues and key stakeholders to develop and deliver a comprehensive training offer, including leading on logistics planning and delivery of our flagship annual conference. In addition, you will develop and maintain a calendar of exciting events and opportunities to share knowledge and insight, working with colleagues to ensure the offer is timely and informative. A confident facilitator and coordinator, you will be comfortable leading on training delivery, or recruiting and working with external facilitators in order to achieve specific outcomes.  Creative, with a flair for spotting opportunities for professional development, you will have a keen eye for detail and an ability to manage multiple workstreams and deadlines. Resource creation will be second-nature to you and you’ll be comfortable writing for adults and children, and young people.

Duties include:

• Logistics planning and delivery of the flagship event, SLA Annual Conference (currently called the Weekend Course) providing high quality professional development and networking opportunities to members 
• With CEO and key stakeholders, supporting the development of a comprehensive, engaging and exciting conference programme and recruit 40 exhibitors, plus event speakers as needed
• Supporting development of the training strategy working with the CEO to define aims and objectives
• Developing and maintaining a calendar of training, workshops and events aligned with the training strategy, working with the CEO and SLA colleagues, in particular the Outreach Support Officer
• Creation of supporting resources, toolkits and lesson plans to increase training engagement and impact

• Delivering and facilitating inspirational and engaging training and events as required (online and in person)

• Developing relationships with partners to produce high quality webinars, training and online events – including SLA members, funders, external stakeholders
• Exploring and evaluating business and funded models for training and events to ensure an income stream
• Working with external facilitators, recruiting them as needed, to deliver training and workshops, ensuring delivery is aligned with SLA requirements and outcomes
• Managing all training and events administration, planning and logistics

• Working with the Marketing and Communications Officer and Sales and Membership Officer, to ensure effective communication and promotion of training and events, providing timely information and updates as needed 
• Monitoring and evaluation of all training and events to ensure a high-quality offer, reach and impact that delivers on the SLA’s mission, applying learnings as needed

• Generating all event reports and updates as needed for internal and external use 
• Contribute to relevant SLA communications including TSL, newsletters and promotional materials

All team members contribute to office admin, maintaining member data and general office support.

To be successful in this role you should ideally demonstrate:

· experience of working in school libraries, the education sector and a strong understanding of the education landscape

· experience developing and delivering inspirational training, to small and large groups, both online and in person

· understanding of what works (and what doesn’t) for different formats and types of training and using evaluation to establish impact

· experience creating training resources, toolkits and teaching and learning resources

· a clear understanding of the curriculum and teaching and learning outcomes

· confidence in developing relationships with a variety of stakeholders

· an ability to manage own workload, prioritise and meet competing deadlines

· creativity and innovation, with a solution-focused approach

· an ability to work flexibly around training and event delivery and travel across the UK as needed

An understanding of business models in relation to training will be an advantage, as will experience planning events. Building relationships with all stakeholders will be an important part of this role.

The salary for this position is £21,945.95 (FTE £29,000) for 28 hours per week, and comes with a 6% employer pension contribution.

We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.

Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please.

Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.