Support services administrator jobs
Sheffield Cathedral is embarking on an ambitious seven-year journey as a resourcing cathedral, pioneering mission in the inclusive catholic tradition. At the heart of this vision is the creation of the Community of St Paulinus (CsP), a new non-residential mission community rooted in daily prayer and committed to revitalising parishes and planting new worshipping communities across the Diocese.
To help deliver this exciting work, we are looking for an experienced Project Manager to lead the Project Resource Team and ensure the smooth running of this initiative. This role is ideal for someone who thrives on strategy and delivery, is highly organised, and has experience managing complex projects—preferably within a church, charity, or community setting.
What you’ll do:
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Lead and coordinate a small, agile Project Resource Team
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Develop and oversee delivery plans for the seven-year project
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Support monitoring, evaluation and reporting for national funders
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Build strong partnerships across parishes, the CsP, and other stakeholders
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Ensure logistics and administration run smoothly for events, placements, and new initiatives
We’re looking for someone who:
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Has at least three years’ experience in project management or operations
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Can work collaboratively and lead with vision and adaptability
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Is committed to inclusive Christian mission and values
This is more than a management role—it’s a chance to shape a pioneering model of cathedral-based mission and help create sustainable, vibrant worshipping communities in Sheffield and beyond.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes.
We are now recruiting for a Programme Coordinator for our schools in Bristol. The role will also oversee our partner schools in Dorset remotely, with infrequent travel to Dorset.
- The Bristol Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The Bristol Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Sunday, 21st September 2025
Interviews: Thursday 25th and Friday 26th September 2025
Start date: Ideally Monday 20th October 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

Harris Hill is delighted to be working with an international animal protection charity in their search for an Operations Officer.
Location: Remote (UK-based, with monthly travel to London at own cost)
Salary: £25,000 – £28,000, depending on experience
This is a varied and fast-paced position covering administration, finance, data management, supporter services, recruitment support, and event coordination. As the first point of contact for many supporters and stakeholders, you will deliver outstanding service while supporting colleagues across the organisation.
Key responsibilities include:
- Acting as a culture ambassador, supporting team communication and process improvements.
- Providing supporter and donor care via phone, email, post, and social media.
- Processing expenses, supplier payments, and supporting financial reporting.
- Coordinating recruitment administration, inductions, and onboarding/offboarding.
- Supporting team events, trainings, and external supporter activities.
- Managing databases, ensuring accurate records and GDPR compliance.
- Overseeing logistics, stock, and campaign materials.
We are looking for someone who is:
- Proactive, solutions-focused, and able to balance multiple projects.
- Calm, professional, and detail-oriented, with excellent communication skills.
- Experienced in administration, operations, or project management (minimum 1 year).
- Confident in managing competing priorities in a fast-paced environment.
- Tech-savvy, adaptable, and eager to continuously improve processes.
This role is an exciting opportunity for a highly organised, detail-oriented professional to join a dedicated team working to protect animals worldwide. The successful candidate will play a key role in ensuring smooth internal operations and excellent supporter care.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Role
This is an exciting opportunity for a proactive and organised Project Coordinator to support the successful planning, coordination, and delivery of Magic Me’s impactful intergenerational arts projects. This role is perfect for someone passionate about community engagement, eager to gain hands-on experience, and build a foundation for a future career in the arts and/or project management. You will be instrumental in ensuring the smooth logistical and administrative operation of our projects, contributing to high-quality delivery. At Magic Me, we believe in the power of diverse talent to drive innovation and create a powerful organisational culture. We actively encourage applications from individuals of all backgrounds, including those from minoritised communities and disabled candidates, as we strive to build a team that reflects the rich tapestry of the communities we serve. We welcome applications from everyone and are particularly interested in hearing from candidates who identify as men, those from the Bengali community and disabled and D/deaf candidates - all of whom are currently underrepresented on our team. For this role, we are also especially keen to hear from local candidates with knowledge of Tower Hamlets and surrounding boroughs.
Location: Bethnal Green, E2, East London
Salary: £26,000 - £30,000 per annum, pro rata
Contract Duration: Permanent
Working Hours: 3 days per week (21 hours)
Reporting to: Project Manager
About You
You are an organised and communicative individual, eager to support our programme team with project delivery. You thrive in a collaborative environment and are comfortable engaging with people of all ages. With a keen eye for details and a proactive approach, you are ready to assist in everything from scheduling and booking spaces to managing project materials and supporting participant recruitment. You are adaptable, able to work both independently and as part of a team, and committed to Magic Me’s mission of enriching lives through intergenerational arts. Your community and cultural awareness, and sensitive approach will ensure inclusivity across all activities.
About Magic Me
At Magic Me, we envision a world without ageism, where everyone can express their creativity and reach their full potential. Our mission is to inspire change – for individuals, communities, and systems – through impactful art, fostering connections between generations. For over three decades, we've pioneered intergenerational arts practices, creating innovative projects in the vibrant borough of Tower Hamlets and leading the way in creative care home work across London and Essex. Our work transcends social boundaries, addresses isolation, and builds valuable community connections.
Key Responsibilities
As Project Coordinator, you will be responsible for:
- Project and administrative support:
- Assisting the Project Manager with coordinating project logistics, including scheduling, booking spaces, and organising refreshments.
- Updating project budgets and submitting invoices to the Bookkeeper.
- Supporting the Project Manager in planning and delivering performances, exhibitions, and events.
- Managing the materials inventory and sourcing environmentally friendly resources for workshops.
- Project promotion and participant engagement:
- Helping to manage communication with participants and partners.
- Assisting with volunteer coordination.
- Supporting participant recruitment efforts for projects.
- Helping to raise Magic Me’s profile by sharing images and stories for social media content.
- Monitoring, evaluation and reporting:
- Assisting the Project Manager with data collection for project feedback and ensuring continuous learning.
- Supporting the programme and development teams with preparing reports for funders and internal use.
- Assisting with reporting by keeping accurate records of participant engagement and feedback.
- Administration and team collaboration:
- Undertaking general administration tasks related to project activities.
- Supporting the wider Magic Me team through the management of Petty Cash (training for Xero will be provided).
- Participating in training and development opportunities to deepen knowledge and prepare for a future career pathway within Magic Me.
See our person specification within the job pack for further details.
Our Offer & Benefits
- Salary: £26,000 - £30,000 per annum, pro rata.
- Holiday: 25 days and bank holidays (pro-rata) + days between Christmas & New Year. Additionally, we are trialling an additional week of leave during August 2024 and 2025, which may be offered in 2026 if successful.
- Other benefits: 3% pension contribution, flexible working negotiable, hybrid working negotiable, weekly 1:1 wellbeing meetings. We prioritise staff development and you will receive regular support and mentorship from your line manager, dedicated to helping you develop your skills and grow.
Why Join Magic Me Now?
This is an exciting moment to join Magic Me! We are embarking on our next stage of evolution with our current CEO departing at the end of 2025 and two of our current leadership team stepping into joint CEO roles. As Project Coordinator, you will play a vital role in supporting our programme delivery and ensuring the smooth running of our projects during this exciting period. You’ll be supporting a diverse and impactful programme, having the chance to work on the next iteration of our exciting community intergenerational project, Creative Mix. Previous Project Coordinators have supported the filming of our award-winning Her Story, Our Inspiration project and the delivery of the recent Recipe for Belonging exhibition. You will also contribute to our pioneering initiative, Spark, that trains care home staff in leading sensory-based arts activities to support resident's creative expression. Your work will directly contribute to building valuable community connections and combating social isolation. This is a fantastic chance to contribute significantly to our mission under a new leadership team and acquire skills in project delivery through access to training and on-the-job development opportunities. We offer a dynamic and supportive environment which will help you prepare for a future career pathway within Magic Me and the wider creative arts community.
How to Apply
If you're passionate about our mission and ready to take on this exciting role, we'd love to hear from you! For an informal chat about the position, feel free to reach out to us.
If you require an alternative job pack or application format or support to apply (e.g., due to disability, limited internet access, or language barrier), please contact us by August 20th to discuss how we can assist you.
Application Process:
- Applications are open until 9am on September 3rd.
- Potential Project Coordinators will be shortlisted for interviews which will take place on
- Thursday, September 11th at our offices on Pott Street in Bethnal Green.
- We will ask you to complete a short task and then interview with members of the Programme Team.
- We hope to let candidates know the outcome of the interview process soon after interviews.
- The planned start date for this role is currently Monday, September 22nd (or as close as possible).
The client requests no contact from agencies or media sales.
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We’re looking for a Marketing Executive to join our Legacy and In Memory Marketing Team. The Marketing Executive will sit within the Legacy Conversion team, working across direct mailings, legacy journeys and other warm supporter activity.
As a Marketing Executive in the Legacy and In Memory Giving Marketing Team, you'll specialise in the planning and delivery of campaigns, developing supporter engagement and specific onward journeys to encourage emotional connections and future legacy giving. This team supports the RNLI by raising funds through gifts left to our charity in Wills and in memory giving. This is an important time for the RNLI’s Legacy and In Memory fundraising team. With 6 out of 10 lifeboat launches funded by legacies, this will be a key area of focus for the charity going forwards.
Your role
As a Marketing Executive, you will be tasked with focusing on the following areas:
- Supporting Marketing Managers to deliver marketing campaigns, projects, and other fundraising activity.
- Campaign planning, briefing and administration on a range of channels, from print to digital.
- Supporting on campaign delivery and briefing our in-house creative and digital teams.
- Building and maintaining excellent relationships with a wide range of stakeholders, volunteers and agencies.
- Understanding and interpreting data to help inform and develop marketing activities.
- Managing purchase orders and timely goods receipting invoices.
About you
You’ll be an experienced and proactive Marketing Executive able to support the development and delivery of impactful, successful campaigns and fundraising activity across legacy giving.
To be considered for the role of our new Marketing Executive, you will need:
- Experience in planning and managing fundraising/marketing campaigns.
- To be capable of building strong and collaborative working relationships, both within the existing team but also with multiple stakeholders, both internal and external.
- Confidence in understanding campaign performance data and communicating results and optimisations to stakeholders.
- Proven experience of working across multiple projects to tight deadlines.
- To have excellent communication skills (both spoken and written).
- An understanding of legacy fundraising (desirable).
Some of the benefits
- Flexible working.
- 26 days’ annual leave plus bank holidays.
- Outstanding pension scheme (contributions of up to 16% of basic salary).
- Life assurance.
- Health and dental cash plan.
So, as a Marketing Executive with a proactive ‘can-do’ attitude, high attention to detail and excellent organisation skills wanting to see and support our organisation’s aim to reduce drowning, this could be the role for you.
For further information, please visit our vacancies page.
Closing date: 31 August 2025.
Interview dates: 10–11 September 2025.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role (England & Wales: DBS check; Scotland: Disclosure Scotland PVG; Northern Ireland: Access NI; Republic of Ireland: Garda Vetting; International: International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in London.
- The London Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The London Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Friday, 19th September 2025 at 9am
Interviews: On a rolling basis, or w/c 22nd September 2025
Start date: Ideally Monday 20th October 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: FARA East Sheen, SW14 7DH
Type: Full-Time, 5 days per week (Tuesday - Saturday)
About Us:
FARA East Sheen is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 40 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!
The Role:
We are looking for a motivated and friendly Assistant Manager to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same. The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.
Key Responsibilities:
- Assisting the Shop Manager in organising and planning daily strategies
- Assisting the Shop Manager with team building
- Helping implement Company Policies and Procedures
- Networking with customers and the local community
- General admin
- Sort and prepare donations for sale
- Steam and price clothing items
- Create eye-catching shop displays
- Handle cash and operate the till
- Foster a welcoming atmosphere for customers
- Address customer queries and resolve issues
- Build connections within the local community
- Stay informed about our products and current promotions
The Candidate:
- At least 1-year experience as a Team Leader / Assistant Manager
- At least 1 year of Retail or Hospitality experience
- Excellent customer service skills
- Interpersonal and great communication skills
- Problem-solving attitude
- Organised and efficient
- Hard-working
- Positive approach
- Great at multitasking
- Lives within 45 minutes of the store
- Able to assist the team with all shop duties e.g. lifting/ handling of loads/crates/sacks
Working times:
- Shop Opening Hours: 09:30-17:30
- 8-hour shift/ 30min paid break
- 5 days per week rota (Tuesday - Saturday)
What We Offer:
- Employee Assistance Program
- Enhanced sick pay (subject to conditions)
- 28 days holiday, including bank and public holidays
- Employee discount (subject to conditions)
- A birthday day off after 2 years of employment
How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!
Join us at FARA East Sheen and be part of something special!
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance
Contract type: Part Time, Permanent
Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover.
This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..
In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.
The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3rd September 2025
Interview Date: 11 and 12 September 2025
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in London.
Sounds great, what will I be doing?
The role is responsible for delivering full housing management services across a portfolio of 50–100 supported accommodation units, with a focus on tenancy sustainment, legal compliance, and strong financial performance. This includes facilitating onboarding and exit processes for service users, promoting tenancy expectations early on, and embedding a Psychologically Informed Environment (PIPE) approach. Accurate and GDPR-compliant tenancy records must be maintained, with regular monitoring and reporting on tenancy issues through internal dashboards and quarterly reviews.
The position also involves driving rent and service charge collection, preventing arrears through proactive engagement, and taking recovery action where needed. The postholder will provide specialist advice on housing benefits, manage claims and appeals, and oversee invoicing and reconciliation with external agencies. Additionally, they will ensure timely repair reporting and resolution, maintain communication with residents and staff on maintenance progress, and uphold property standards to meet compliance requirements.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires strong experience in rent collection, arrears recovery, and applying the pre-action protocol, alongside the ability to manage welfare benefit claims and navigate complex DWP and Housing Benefit systems. It involves working directly with vulnerable individuals, including those experiencing mental health issues, substance dependency, domestic abuse, and young people with additional support needs. The post demands in-depth knowledge of tenancy and housing management functions, a good understanding of benefits systems, and awareness of the legal framework surrounding arrears enforcement. Experience in partnership working with local authorities, support workers, and external agencies is essential.
Candidates must be proficient in Microsoft Office and housing management systems, with the ability to maintain accurate electronic records, analyse and present financial data, and produce high-quality written communications. Strong interpersonal and communication skills are vital, as is the ability to work sensitively with service users while building effective relationships with stakeholders. The role requires self-motivation, excellent time management, the ability to work independently, a strong sense of accountability, and the flexibility to travel between accommodation sites to meet service users in person.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Social Worker to support children and young people diagnosed with cancer in our Glasgow Team.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families using a needs based assessment framework. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.
This role is part home, part site-based. Your contractual base will be both Home and the Beatson West of Scotland Cancer Centre/Royal Children`s Hospital.
This post is subject to an Enhanced Disclosure and Barring Service check.
This role is also subject to a Social Worker Registration - SSSC.
What do I need?
The key skills we’re looking for in this role are:
- A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Joyce Brown.
#ShowTheSalary
- Interview date: Week commencing 8th September 2025
- Start date: Around end of November/start of December 2025
This role plays a key part in the day-to-day delivery of the work of Gateway Women's Centre. Working alongside the team you will carry out practical tasks to serve our clients as well as providing direct support and signposting on areas such as housing, welfare, local services and mental health.
As well as practical support and activities, you will take part in and lead activities that share the gospel with our clients and contribute to their social and spiritual wellbeing.
Please note: A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010
Please note: A requirement of the role is for the post-holder to be a woman in accordance with the Equality Act 2010
Main duties:
· Preparation for, delivery of and pack down of drop-ins including cleaning, food and drink preparation and room layout.
· Creating a welcoming and judgement-free environment for our clients
· Planning and delivering activities for clients including art, wellbeing, games, Bible studies and other activities. Where required, liaising with external group facilitators.
· Completing relevant administrative tasks including writing case notes and sending reminders to women.
· To provide emotional (listening) support to women. This may take place within the context of group activities or one to one settings, including face-to-face appointments, phone calls, texts, emails, meetings in the community or home visits.
· To provide practical support, including supporting women with making phone calls and filling in forms, applying for grants, accompanying women to appointments and meetings, researching information, signposting and advocacy-style support.
· By drawing on your own Christian faith, to offer Christian support to women, within the Christian culture and ethos of OTF. This may take place in group or one-to-one settings.
· Providing goal based one-to-one support for clients and supporting with applications, referrals and other needs identified
· Meeting the practical needs of our clients by supporting with food and distribution of essential items
· Identifying any wellbeing or safeguarding needs that need further action or support
· Leading and participating in Bible studies, prayer time and other faith-based activities in the centre
Key attributes and experience required for the role:
· Ideally experience and knowledge of working with people with complex and multiple needs, or a demonstrable willingness to learn (training can be provided)
· Ideally experience and knowledge of local services, or a demonstrable willingness to learn (training can be provided)
· A passion for seeing women thrive and lives transformed – practically, emotionally and spiritually
· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus
· Excellent organisational and time management skills
· High level of integrity, professionalism and confidentiality
· Proficient in Microsoft Office
· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010
Please note that this post is open to women only under the Equality Act 2010.
Vision and values
Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.
By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.
Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.
As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.
The Gateway Programme at Off The Fence is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women’s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life’s challenges.
Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. By breaking cycles of isolation, restoring self-agency, and connecting women to strong support networks,
Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope.
As a Christian organisation we seek to live and work by our values:
· Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)
· Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)
· Unity: we achieve more together (Ps 133, Eph 4:3)
· Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)
· Integrity: we do what is right (Prov 10:9, Titus 2:7-8)
Working at Off the Fence
We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove. Off the Fence employees are entitled to:
- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service
- Up to 5 days of mission leave (pro rata)
- 7% employer pension contributions
Notes for applicants
If you’re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
If you’re applying for this role, we ask that you submit your CV and a cover letter. In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.
Tackling social and spiritual poverty across Brighton and Hove
The client requests no contact from agencies or media sales.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
Job title: Global Admissions Associate
Department: Education
Reports to: Senior Global Admissions Manager
Location: London (UK) - hybrid working
Salary: £27,500 per annum (London)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible (ideally by October 2025)
Do you want to help shape the future of global student admissions?
We’re looking for a motivated and collaborative Global Admissions Associate to join UWC International and support the delivery of our 2030 strategy. In this newly created role, you’ll help strengthen our Global Selection Programme (GSP), with a particular focus on volunteer engagement and clear, effective communication. You’ll also play a vital role in developing an alternative admissions pathway for students who currently face barriers to applying—expanding access to a transformative education.
Working closely with colleagues and supporting targeted working groups, you’ll contribute to improving how we allocate over 2,000 International Baccalaureate places each year across our national committees. If you’re passionate about access to education and thrive in collaborative, cross-cultural environments, we’d love to hear from you.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested, please submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International, and specify your preferred location.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 AM (UK time) on 5 September 2025
Interview and/or assessment dates:
- First round interviews on 10 September (remote)
- Second round interviews on 15 September (remote)
For further information on this opportunity, please see the detailed job description attached.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.
Joining as Assistant Manager, you will support the Service Manager by coordinating and leading shifts to ensure the needs of the people we support at our residential homes are always being met. Acting as a role model for the team, you will develop and facilitate individual support plans, risk assessments and behaviour management support plans, ensuring the running of the home is to its highest possible standard.
Providing person centred support for individuals who have a range of physical and learning disabilities including people with profound, multiple learning disabilities and complex health needs, you will report any unusual occurrence in the service user’s condition or behaviour to management and where necessary, adhere to safeguarding policy.
Supporting people to experience life opportunities which promote the growth of individuals to their maximum potential, you will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.
About You
- Previous experience in a senior/supervisory role in residential care.
- Hold an NVQ Level 3 in Residential Care (Level 5 desirable or willingness to work towards it)
- Have a strong understanding of safeguarding and relevant legislation.
- Effective leadership and communication skills.
- Experience working in care, preferably with individuals with learning disabilities or complex health needs.
- Experience providing personal care and support and the administration of medication.
- Experience of assessing the needs of vulnerable people and developing effective risk management plans.
- Caring and self-motivated, with a passion and want to help people with learning disabilities and complex health care needs.
- Full UK Driving Licence and access to a vehicle.
- Flexibility – willing to work weekends, bank holidays and out of hours working.
About Us
Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club.
What you will receive whilst working for us:
- 28 days holiday per year pro rata inclusive of bank holidays
- Increased holiday entitlement with service
- Pension Scheme
- Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
- Life Insurance Scheme (after 6-month probation)
- Excellent internal and external training offered.
- Monthly staff prize draw
- Cycle to work scheme
- Access to Wage Stream
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Navigator (Mental Health)
Post no: 646
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, (Monday to Friday, 09.00 - 17.00)
Location: Eaglestone Health Centre, Milton Keynes
This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.
Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.
The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.
Service Delivery
- Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
- Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
- Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
- Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
- Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
- Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
- Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
- Provide clinical and non-clinical information in appropriate chronological templates to other services.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- To bring VCSE experience, knowledge and culture into an NHS team.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on 5th September 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.