Support services administrator jobs
Ombudsman Case Handler
Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life?
Are you skilled in complaint handling and provide excellent customer service?
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors. Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!
Position: Case Handler
Location: Reading/Hybrid
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: £34,099 to £39,631 per annum
Contract: Permanent
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
Closing Date: Monday 08 September at 10am.
About the Organisation
Our vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.
Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.
Responsibilities include:
- Determine whether complaints are eligible for review and communicate decisions to students;
- Request and obtain documentation and information from higher education providers, students and student representatives;
- Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
- Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
- Conduct reviews of complaints, draft and issue Complaint Outcomes
About You
You will have:
- Excellent written and oral/ telephone/video call communication skills.
- Excellent interpersonal skills.
- A customer service focus.
- High level of accuracy and attention to detail.
- Ability and willingness to learn new processes and procedures with a positive attitude.
- Resilience to work in a demanding and high-volume environment.
- Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
- Strong and recent experience of using Microsoft Word, Excel and Outlook.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham. If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!
This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.
2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)
4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.
5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.
Volunteer and operational management - Sustainable Merton
● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential
● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable
● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area
We do require both a CV and a covering letter setting out how your relevant experience and how you meet the job specification.
The client requests no contact from agencies or media sales.
We’re seeking a Finance Manager to lead robust financial reporting and governance across 80 parish sites, while supporting central operations from our Crawley base.
In this key role, you’ll produce timely and accurate management accounts, oversee cloud-based reporting, and lead on the preparation of annual statutory accounts. You’ll be the primary contact for external auditors and play a central part in reporting to our Trustees and Diocesan Finance Committee.
You’ll also manage cashflow forecasting, tax compliance, treasury and investment activity, and VAT (for one subsidiary). Charity sector experience is highly desirable, but your collaborative, flexible leadership—especially of a diverse network of staff and volunteer finance teams—will be most essential.
Reporting to the Chief Operating Officer, you’ll oversee the support of cloud-based reporting for 80 parish sites and the delivery of timely, accurate management accounts for central operations based at our Crawley site. You will have a key role in providing high-quality financial reporting to our Trustees and Diocesan Finance Committee (DFC). You'll also lead the team in producing statutory audited accounts, acting as the principal contact for external auditors.
With additional responsibility for cashflow forecasting, treasury and investment management, tax compliance, VAT (for one subsidiary), and gift aid, this role ensures that the Diocese maintains robust financial governance. While Charity sector experience is a significant advantage in this position, it is your flexible and positive leadership of a diverse staff and volunteer finance community across some 80 sites that will set you apart.
This is an in person role which involves the supervision of junior staff, it is based at our Crawley office (option for some hybrid working).
The client requests no contact from agencies or media sales.
The role
We’re seeking an Individual Giving Officer to join our creative and fast-paced Individual Giving team following a promotion within the team! This is a great opportunity for someone looking to take their first step into a career in Individual Giving fundraising, or to expand your existing knowledge into more areas of Individual Giving in a varied role.
This is an exciting time to join Pancreatic Cancer UK. With an ambitious five-year strategy to double both our income and survival rates, Individual Giving is a key focus in achieving this goal, so you’ll play an important role in acquiring and stewarding donors – helping ensure that everyone with pancreatic cancer can live long and well. We’re passionate about delivering it, but we can’t do it alone. In this role, you’ll be responsible for:
- Supporting the delivery of acquisition and retention campaigns and optimising supporter journeys for our priority audiences across a range of channels, including digital, direct mail and telemarketing.
- Ensuring we meet our ambitious income targets by supporting on key income streams including regular giving, in memory, cash, gaming and the online shop.
- Developing and maintaining strong relationships with internal teams and external suppliers.
- Support the team with key administrative processes to ensure effective stewardship of our supporters.
About You
- Previous experience in an Individual Giving role or similar fundraising position, with a good working knowledge of fundraising best practice, having supported a range of campaigns.
- Can work on multiple tasks and projects simultaneously, managing conflicting deadlines and being proactive in raising risks and concerns.
- Ability to work cross-team, building effective relationships with internal teams and external suppliers.
- Strong communication skills when liaising with supporters to provide an audience-first experience.
If this sounds like you, we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support, and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 1 day in the office per week for this role. This is an office-based role where you may be required to be in the office more frequently to attend the activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Danielle Morgan (contact details are on our website's advert)
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held remotely between 8th – 12th September 2025
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
CEO Role Summary:
The CEO provides strategic leadership, ensuring high-quality inclusive arts provision whilst overseeing operations, staff, fundraising, compliance and partnerships. They act as the organisation’s ambassador and contribute to the planning and delivery of both our charitable and business orientated objectives, reporting directly to the Board of Trustees.
Key Responsibilities
Strategic, Leadership and Planning -
· Lead organisation, strategic management and business development
· Develop programmes aligned with community’s needs
· Review and direct a clear business plan with Trustees
· Represent CF at events, in the media and with stakeholders
· Liaise with beneficiaries, Council/NHS staff, Charity Commission, Companies House
Programme and Partnership Oversight -
· Support staff in designing inclusive arts initiatives
· Identify new partnership opportunities
· Lead on events, exhibitions, and partnership development
· Ensure programme quality, legal compliance and impact reporting
People and HR Management -
· Line manage senior staff (Project, Fundraising, Comms, etc.)
· Lead and supervise Salesforce and/or any other appropriate database systems
· Oversee recruitment, performance, training and appraisals
· Implement and update HR policies and procedures (GDPR, Safeguarding, H&S, etc.)
· Foster a positive, inclusive, collaborative staff culture
Fundraising and Communications -
· Lead fundraising strategy, applications with Fundraising Manager and other staff
· Cultivate new relationships with funding bodies and stakeholders
· Represent CF to funders, media, and the public
· Approve marketing and promotional materials
· Attend networking events to explore collaborative funding
Operations and Compliance -
· Oversee facilities, H&S compliance and sustainability
· Incorporate all Charity Commission and Companies House updates
· Maintain tenancy relationship with Barnet Council
· Act as Designated Safeguarding Lead and Data Protection Officer (ICO)
· Ensure all risk assessments and safeguarding incidents are documented
Finance and Governance -
· Prepare annual budgets, forecasts, and financial reports
· Oversee financial control, resource efficiency, and long-term planning
· Lead on new business income generation strategies, including art sales
· Report financial and strategic performance to the Board of Trustees quarterly
· Ensure timely delivery of board papers and assist trustees/directors development
Personal Specification
Essential:
- Demonstratable senior leadership experience in arts, community or inclusive sectors
- Strategic, empathetic, and confident leadership
- Proven fundraising, HR, and financial planning experience
- Knowledge of safeguarding, H&S, and regulatory compliance
- Skilled in managing staff, freelancers, and creative practitioners
- Strong communication and relationship-building skills
- Have a creative mindset with a passion for arts and culture
Desirable:
- Experience in London Borough of Barnet or other local networks
- Knowledge of Arts Council England (ACE), DCMS and other major third sector funders
- Experience working with Social Services, plus neurodivergent or disabled communities
- Awareness of equality, diversity, and inclusion best practices
This Job Description reflects the current requirements. It does not prevent CF from making any changes or additions that might be required in the future. CF welcomes applications from all sections of the community. We particularly encourage applicants from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts, Culture and Heritage sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something extraordinary at Sense.
We’re here to break down barriers alongside disabled people with complex needs. As we start to develop and deliver an ambitious three-year plan for Sense’s future, we are looking for a chief strategy and governance officer – a senior leader with a strategic experience, inclusive values, and a commitment to impact.
About the role
As our chief strategy and governance officer, you’ll report directly to the chief executive and play a key leadership role as part of Sense’s chief officers’ group. You’ll lead business planning, performance, risk, governance, safeguarding, health and safety, internal audit and project management across the charity—ensuring strategy and delivery are aligned at every level.
You’ll also serve as company secretary and oversee our legal and regulatory compliance with the Charity commission and Companies house, while championing an inclusive approach to governance that empowers disabled people with complex needs. With a team of senior leaders reporting into you, you’ll shape culture, drive improvement, and model the leadership values that make Sense a truly people-centred organisation.
This is a hybrid role based from either Birmingham or London, with frequent travel.
What you'll do
- Lead the delivery of Sense’s strategy through robust business planning and performance frameworks.
- Oversee impact measurement and risk management, enabling evidence-led decision-making.
- Act as company secretary, ensure legal and regulatory compliance and high-quality support for our board of trustees and their committees.
- Provide executive leadership of safeguarding and health and safety, fostering a proactive culture of learning.
- Create an environment for project and programme management across Sense that enables clear oversight of delivery through a values-led Project management office.
- Manage internal audit via external providers, ensuring assurance and continuous improvement.
- Collaborate closely with the CEO and board of trustees, providing insight, coordination, and strategic guidance.
- Drive inclusion, equity and sustainability throughout the organisation’s leadership approach.
About you
We’re looking for an experienced, values-driven leader who is:
- Strategic and analytical, with senior-level experience in governance, performance or organisational leadership.
- Highly organised and insightful, with a strong grasp of business planning, impact reporting and risk.
- Experienced in governance leadership, ideally with charity or regulated services knowledge and company secretary experience.
- Confident working with senior stakeholders, including boards, executives, and regulatory bodies.
- Committed to inclusion and the social model of disability, with a track record of embedding equity and diverse perspectives in strategy and operations.
- Digitally confident, with strong understanding of data protection, information governance, and the role of technology in transformation.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close recruitment at any time.
Sense is committed to safeguarding and promoting the welfare of disabled children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and disabled people.
Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values
HR Operations Manager - Maternity Cover
Location: WWT HQ in Slimbridge, Gloucestershire – Hybrid working available
Contract: Fixed Term for 8 months
Hours: Full Time. Compressed hours working a 9 day fortnight will be considered
Salary: £42,580 per annum, pro rata
About The Role
We are seeking an experienced HR Manager / HR Operations Manager to join our team on a fixed term basis from October 2025 to cover a period of maternity leave of 8 months which will include time with the current post holder for induction. It's an exciting time to join our team as we work through departmental change and transformation.
This role will lead the provision of a high quality, efficient and cost-effective HR Service for WWT (both in the UK and overseas) for employed staff and casual workers through a fantastic team of administrators and working with HR Business Partners.
As this role is on a fixed term basis, it will primarily focus on ensuring the delivery of administration for the employee lifecycle, systems administration and optimisation of payroll and recruitment products, statutory reporting and policy / procedure development. The successful candidate will possess a unique skill of ensuring compliance but also continuous improvement.
Experience of working with People XD (an Access product) and / or Eploy recruitment systems is advantageous.
About You
- Are you a HR professional who loves systems, people and purpose?
- Do you have a strong background in UK HR and / or HR Operations?
- Do you get a buzz from improving systems and processes, making them simpler, smoother and smarter - for both HR teams and our people?
- Do you enjoy turning complex data into clear insights that drive better decision making?
- Can you stay calm under pressure, juggle competing priorities and still keep your eye for detail?
- Are you a natural problem-solver who thinks both logically and creatively?
- And - importantly - do you want to use your skills to help improve our natural world?
If you've been nodding along, we'd love to hear from you.
You'll be supporting colleagues in the UK, Cambodia and Madagascar - though don't worry if you don't have international HR experience just yet. If you've got a solid grounding in UK employment law and payroll, we'll support you to learn what's needed for our international operations. And no, you won't be expected to travel outside of the UK during the contract.
We know we're asking a lot - especially for a fixed term role - and we also know that great candidates sometimes hesitate to apply unless they tick every box. If you're excited about this role and believe you can bring value to the team, we'd love to hear from you, even if your experience doesn't align with every listed criterion.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 14/09/2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves. We actively welcome applications from individuals under-represented in the environmental and charity sectors.
No agencies please.
Restore Wetlands and Unlock their Power





Permanent, Full Time
This role can be based in any of our UK offices (London, Cardiff, Edinburgh, or Warrington)
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Salary - UK C Band. High
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
Reporting in to the Financial Planning & Analysis Lead, the Payroll Manager is a key role within our Finance team responsible for managing all aspects of Christian Aid's Global payroll function ensuring full compliance with relevant national and international legislation regarding salaries, income tax, pensions, national insurance and equivalent schemes (UK and overseas) requiring completeness and accuracy in all aspects to meet organisational needs.
The main areas of responsibility for the post-holder will be:
-Ensure process and systems are in place to facilitate payment for all Christian Aid and contract employees are accurate, on time, in compliance with all local (i.e. both UK and non-UK) legislation on tax and other deductions, and in accordance with Christian Aid employment policies and procedures.
-Monthly payroll reports prepared in a timely manner to support the payroll sign off process with a commitment to high quality work
-Relationship with the Payroll administrators is effectively managed promoting the exchange of ideas, empowering and maximising impact.
-Pension schemes are managed efficiently and effectively, ensuring that all statutory and administrative deadlines are met and aligned with organisational values and goals.
-Salary budgets and payroll management information is maintained and accurate and all ledger and control accounts are reconciled.
-Salary sacrifice and other benefit schemes are created and maintained according to HMRC regulations, and all statutory requirements are met.
-All aspects of payroll and related areas are managed and developed promoting a culture of collaboration, continuous learning, and collective progress.
-Effective matrix management of the Senior People Advisors in relation to payroll activities and ensuring that People team members are trained and supported in technical areas in order to support the accurate and efficient running of the payroll function creating an environment of continuous learning, motivating the team to align with organisational values and goals.
-Leading project work ensuring correct implementation of government and organisational initiatives fostering collaboration and creating high-impact outcomes.
About you
Essential:
-Professional payroll qualification (MCIPP or equivalent).
-Proven track record in managing a highly effective payroll.
-Advanced knowledge of and expertise in HMRC regulations.
-Substantial experience in the use of one or more financial accounting packages.
-Highly developed technical skills ensuring detail and precision, and highly accurate numeracy skills.
-Advanced technical skills to the level required to be the system administrator for the computerised payroll system.
-High developed communication skills to advise and guide on technical issues and queries.
Desirable:
-Qualified accountant.
-Experience of one or more non-UK tax.
-Pensions administration experience and expertise.
-Project management and people skills.
-Expertise in designing, interpreting, running and reviewing relevant reports for both management information purposes and statutory requirements.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.
Project Coordinator, Discover! Creative Careers, Cymru
Cydlynydd y Prosiect, Canfod Gyrfaoedd Creadigol
Employment Type: Full Time / Amser llawen
Contract: Fixed Term to 31/3/26 / Tympr penodol tan 31/3/26
Location: Cardiff Caerdydd Office 2-3 days and/or remotely/ Swyddfa 2-3 diwrnod neu/ac o adref
Salary: £32,000 Per annum, pro-rata plus Into Film benefits/Pro-rata, ynghyd â buddion Into Film.
An exciting opportunity is available to work on a new programme in Wales: Discover! Creative Careers, Cymru/Canfod Gyrfaoedd Creadigol. With increased investment from the Department for Culture, Media & Sport (DCMS), the 2025 - 2026 programme features several significant developments including an expansion into two UK nations, widening its reach, and connecting even more young people with opportunities to engage with careers events across all creative industry sub-sectors.
Mae hysbyseb lawn yn y Gymraeg ar gael yn y cam nesaf.
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
About Discover Creative Careers, Cymru
Discover! Creative Careers is a government funded, industry-led programme working to ensure there is a larger and more diverse intake of talent into the creative industries via a broader range of routes. The free-to-access hybrid programme of activities and resources offers meaningful encounters with industry professionals, online tools, training, and support throughout the year.
Discover! Creative Careers, also known as the Creative Careers Programme, was kick-started with funding from the Department for Culture, Media and Sport in 2018 and has been shaped and supported directly by creative businesses, institutions, trade bodies and individuals. The delivery of the programme is led by ScreenSkills in partnership with over 25 organisations and through collaboration with industry, education, and careers professionals.
Discover! Creative Careers, Cymru will provide careers information and employer encounters to young people aged 11-18 and those supporting their careers decisions, with the aim of building a more diverse and inclusive future workforce. The programme will run until the end of March 2026, and will involve working across partners and in collaboration with creative industries organisations across 12 sub-sectors across Wales.
Role Summary
This exciting Project Coordinator role is central to the delivery of Discover! Creative Careers, Cymru, a high-impact initiative designed to open creative sector pathways for young people, particularly those from underrepresented communities.
Working closely with Into Film Cymru’s team and delivery partners, the Project Coordinator will manage the day-to-day planning, logistics, communications, and coordination of Discover! events, workshops, and in-school activity across the nation with support and guidance from the Project Manager.
This role requires excellent organisational skills, strong bilingual (Welsh/English) communication, and a commitment to inclusive practice.
The successful candidate will ensure smooth delivery of activity during a busy delivery window and support accurate data collection and reporting throughout the project lifecycle.
Main Responsibilities:
- Coordinate the planning and delivery of Discover! Creative Careers, Cymru activities in partnership and with support from a wide range of partners. Events to include in-school and online events, creative careers talks, workshops, and live showcases.
- Act as the main point of contact for participating delivery partners and where needed, educators and Careers Leads during the project period.
- Support partners to manage bookings, scheduling, travel logistics, and delivery arrangements for all events, ensuring quality and consistency across different locations.
- Liaise and manage projects with support from Into Film central teams.
- Liaise and work closely with Discover! Creative Careers Teams across the nations to ensure alignment with UK-wide Discover! plans and timelines.
- Support partners with safeguarding protocols, access arrangements, and risk management procedures for all activity.
- Support the collection and input of participant and engagement data via partner organisations and using Into Film’s CRM system (Salesforce) and contribute to evaluation and reporting.
- Respond to teacher queries, partner feedback, and delivery challenges promptly and professionally.
- Ensure all delivery is aligned with the programme’s objectives to reach underrepresented groups and priority areas across Wales.
- Provide regular updates and progress reports to the Into Film Cymru Programme Lead and UK Delivery Team.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- Proven experience of coordinating projects or events with multiple partners or stakeholders on a national level.
- Strong organisational skills, with the ability to manage competing priorities in a fast-paced environment.
- An understanding of the Careers landscape in Wales and the CWRE and CWW frameworks.
- Proven track record and excellent communication and relationship-building skills, especially with educators, youth partners, and industry stakeholders.
- Demonstrated understanding of the education landscape and/or youth engagement in Wales.
- Demonstrated understanding of the creative sector in Wales.
- Confidence using spreadsheets, scheduling tools, and CRM systems (e.g. Salesforce or equivalent).
- Experience of managing logistics, bookings, or scheduling for live in-school or online activity.
- A commitment to inclusive practice and equitable access for all learners.
- Strong Welsh and English language skills (oral and written) are essential for this post. This role requires working with Welsh and English speakers across every aspect of delivery – including working closely with partners within the education, creative and cultural sectors in meetings, through emails and at public events.
- Ability to travel independently across Wales; full, clean UK driving licence and access to a vehicle is essential.
- Willingness to work occasional evenings or weekends, with notice, if required.
Desirable:
- Familiarity with safeguarding and risk management protocols working with schools and/or youth settings.
- Experience supporting monitoring and evaluation processes.
- Familiarity with the Microsoft Office suite.
- An appreciation for, and knowledge of, film and creative learning.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All Into Film staff work in a hybrid working pattern. At the Cardiff office we typically work 2-3 days per week in the office but offer flexibility to work fully remotely, with attendance at the local and national offices as required, along with some travel across the UK, as appropriate to the role.
Candidates are required to be fluent in Welsh and English, including in their listening, speaking, reading and writing, and must meet skill level 4 – proficiency (Welsh and English), as described by learnwelsh.cymru; these skills will be tested at interview.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing date: 9:00am, 5th September 2025
Dyddiad cau: 9:00am, 5ed Medi 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.
Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Are you an excellent storyteller with a passion for public engagement and making a difference? Do you thrive in a fast-paced environment where no two days are the same?
The Methodist Church is looking for a talented and proactive Media Officer to join our busy and ambitious Communications Team.
This is an exciting opportunity to help shape the national voice of one of the UK’s largest Christian denominations, ensuring that we tell stories of a Church that is called to be growing, inclusive, justice-seeking and evangelistic, reaching people in meaningful and engaging ways.
You will be at the heart of media operations - driving national press coverage, responding to breaking news, and crafting compelling stories from around the country that highlight the Church’s mission and values.
You’ll have excellent skills in finding and telling stories, in print and through audio and video. You’ll have experience working in a busy press office or newsroom and be willing to do some travel.
This role offers the chance for you to make a real impact – sharing powerful stories of transformation, faith, and social justice across national platforms. You’ll be supported by a highly skilled, passionate and welcoming team, with plenty of opportunities to grow and develop professionally.
For more information about the role visit The Communications Team - The Methodist Church. You can also contact Jillian Moody, Director of Communications.
Interviews will take place at Methodist Church House, Tavistock Place, London WC1H 9SF
Closing date: 01 September 2025
Interview date : 18 September 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

Careers and Employability Adviser
We are looking for a Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.
Position: Careers and Employability Adviser
Location: London Waterloo (twice a week based in East or West London)
Salary: £34,900 per annum depending on experience
Contract: Fixed-term contract until March 2026, with the potential to transition into a permanent post, 37.5 hours per week (Monday to Friday)
Start date: As soon as possible.
Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.
About the role:
As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.
You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they are coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.
Main duties and responsibilities
- To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
- To identify opportunities for work that match participants’ interests and abilities.
- Support the delivery of various Programmes.
- To assist young people in their search for employment in outreach locations.
- To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
- To compile and maintain accurate records and collect monitoring data for the project.
- To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
- To provide progress information to line management as required.
- To attend and participate effectively in internal and external meetings.
About you:
To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
Experience, Qualifications and Skills
- At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
- Excellent communication skills, both written and oral.
- Experience working with vulnerable young people.
- Resilient, positive, and comfortable working effectively with complexity.
- Experience in delivering training sessions to young people.
- A good understanding of safeguarding responsibilities and risk assessment.
- Ability to work on own initiative as well as collaboratively with the rest of the team
- Empathetic, engaging, and innovative – the ability to present and to be motivational.
- Flexible approach yet able to maintain clear boundaries with clients once contracted.
- Strong organisational, timekeeping and record-keeping skills.
- Good IT skills required including recording of database entries.
- Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.
If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!
You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Officer
Contract: Fixed term 12-months contract, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £33,323 - £34,894 with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work.
About the role
As our Corporate Partnerships Officer, you will provide critical support across all functions of the Corporate Partnerships Team and work closely with Corporate Partnership Team Managers to drive sustainable change.
In this role, you will:
- Lead on administrative support for the Corporate Partnerships Team
- Support the delivery of high-quality partnerships with corporate partners.
- Support the development of new partnerships with corporate partners.
- Support our private sector engagement work to strategically engage business.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Experience in a charity fundraising, partnerships and/or customer service role.
- Endless drive, enthusiasm and ability to work under own initiative/independently to produce high quality results and meet deadlines.
- Excellent communication skills: written, verbal, presentation and face-to-face.
- Excellent attention to detail and ability to provide excellent customer service and support to companies or individuals at all levels.
- Strong administrative and IT skills – including spreadsheets – and experience of using customer databases (training given).
Although not essential, we’d prefer you to have:
- Experience and knowledge of corporate responsibility/sustainability
- Experience of working or volunteering in the voluntary sector
Closing date: Applications close 12:00 PM UK time on 15th September 2025. Interviews are expected to take place week commencing 22nd September 2025 and 29th September 2025.
How to Apply: Click Apply to complete the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK.
We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections.
The Politics Project delivers Digital Dialogue: Wales, which supports young people to have meaningful conversations with the politicians that represent them, building trust and relationships on both sides. Young people gain the knowledge, skills and confidence to engage in the democratic process through informed interactions with their elected representatives.
These interactions take place both online and in-person, in classrooms across Wales.
Since 2021 over 5550 young people, 130 teachers and 130 Welsh politicians (including the leaders of four political parties represented in the Senedd) have taken part in the programme.
ABOUT THE ROLE
The Programme Coordinator will plan, arrange and facilitate Dialogue sessions, where learners question and discuss issues relevant to young people with their political representatives. The post holder will also support schools and colleges to deliver Youth Hustings for the 2026 Senedd and 2027 Local elections, giving learners the opportunity to meet, and ask questions to, candidates standing in their area.
The Politics Project wants Digital Dialogue: Wales to fundamentally change the way that young people and politicians interact across Wales. Help us to make sure that young people get their voices heard.
Working with the Head of Programmes and the Digital Dialogue: Wales Programme Lead, the post holder would support the delivery and growth of Digital Dialogue: Wales, allowing more young people, teachers and politicians to take part. This is a fast-paced role in a small but growing team.
While fluency in Welsh is preferred, it is not a requirement for this role.
The post holder will:
- Work with the Head of Programmes and the Digital Dialogue: Wales Programme Lead to support the delivery of the Digital Dialogue: Wales programme.
- Provide online, and occasional in-school, support for teachers delivering Digital Dialogue, Youth Hustings, teacher and politician training sessions.
- Support the recruitment of teachers and local and national politicians across Wales to take part in the programme.
- Maintain and strengthen relationships with those teachers and politicians.
- Manage and keep up to date the database, collecting and inputting information and producing reports when required. Assist with monitoring and evaluation.
- Provide administrative support for the Digital Dialogue: Wales programme and other programmes and activities delivered by The Politics Project.
The Politics Project is based in London, but the post holder for this role will be based in Wales. They will usually work from home, though we would expect the post holder to come to the London office once a month and attend in person meetings in Wales as required. It is an 18-month contract (including a 6-month probation period), with extension possible subject to funding. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required.
Benefits:
- 30 days’ holiday plus Bank Holidays and three days of additional holiday between Christmas and New Year.
- Friendly and inclusive environment.
- Professional development opportunities, to upskill and train you.
- The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You will have a passion for democratic education. You will be a self-starter, comfortable setting their own pace of work and managing their deadlines with only some supervision. You can form good relationships with a range of people from different backgrounds and perspectives. You can negotiate, persuade, problem solve and be flexible to meet stakeholder needs. You will have excellent communication skills, both written and spoken.
You will be IT literate, comfortable working with video conferencing technology and other forms of digital communication.
Above all, you have outstanding organisational and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
Also desirable, but not essential, would be:
- Basic project management, planning, administrative and organisational skills experience.
- Previous experience of working with children and young people.
- Knowledge and understanding of the Welsh education system.
- Welsh speaker.
- A clean UK driving licence.
TO APPLY:
To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.
The closing date is 11.30pm on Monday 1st September 2025.
Initial interviews planned for Tuesday 16th and Wednesday 17th September 2025.
The client requests no contact from agencies or media sales.
It’s no secret that we are facing interlinked nature, climate and health emergencies and we have never needed a healthy natural world more - and it, in return, has never needed us more.
We’re looking for a motivated and enthusiastic Volunteer Co-Ordinator to support, inspire and empower our volunteers, branches, and affiliated groups to take action for nature. This role requires someone who is a people-person, great at building relationships, an excellent administrator, and confident with IT.
This is a flexible, hybrid role with at least one day in the office in Shrewsbury each week and travel within Shropshire.
The Volunteer Co-Ordinator is responsible for ensuring that volunteers have a fulfilling and rewarding experience during their time with SWT. They will look after the whole volunteer journey; helping volunteers find the right role, building their skills and knowledge, celebrating their achievements, and ensuring they feel like a valued part of the team.
We’re looking for those who have:
·Confidence with IT, especially Microsoft programmes, and are comfortable picking up new systems.
·Excellent administration skills, have worked with databases, and have great attention to detail.
·A personal connection to nature and believe that connecting others to nature plays a key role in addressing the climate and ecological crises.
·Experience managing volunteers throughout their journey, including recruitment, onboarding, ongoing training and development, and a good understanding of health and safety requirements.
·A good understanding of what motivates people to volunteer and how to create a great volunteer experience.
·A proven ability to build and nurture working relationships with a wide range of people and personalities.
·Strong communication, able to get your point across clearly, and have difficult conversations when needed.
·A full UK driving license.
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Why work for us - benefits we offer:
·25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
·Salary sacrifice benefits
·Life assurance
·Generous pension - company contribution 7%, employee contribution 3%
·Enhanced Sick Pay
·Flexible working policy
·Employee Assistance Programme
·Staff discounts
·Employee away days
·Enhanced pay for maternity and adoption leave
·Coaching
·Support with training and development to assist career progression
·Inclusive & supportive work atmosphere.
Safeguarding:
Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level.
No enquiries from agencies or for further advertising will be taken.
About us:
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Legacies are one of the most vital sources of income for the Royal British Legion, helping us continue our work supporting the Armed Forces community. We’re now looking for a Legacy Management Officer to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll take responsibility for a varied caseload of legacy files, from straightforward pecuniary gifts through to more complex residuary estates, foreign assets, and occasionally contentious cases. You’ll be the point of contact for executors, solicitors, other charities and beneficiaries, ensuring estates are administered correctly and that the Legion receives its full entitlement. Alongside this, you’ll play an important role in protecting our reputation and maintaining the trust of our supporters and their families.
We’re looking for someone with proven experience in Wills, Probate and Trusts, or legacy administration, whether that’s from a legal practice or a charity environment. Strong knowledge of inheritance tax, estate accounts and the wider legal framework is essential, along with excellent attention to detail and the confidence to make decisions on complex issues. You’ll also need to be highly organised, resilient under pressure and able to handle sensitive conversations with empathy and professionalism.
In return, you’ll be part of a supportive and knowledgeable team where your expertise will directly contribute to the charity’s future. This is a chance to use your skills to make a meaningful difference ensuring that every gift entrusted to us helps deliver life changing support to members of the Armed Forces community.
You will be contracted to our London hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: W/C 15th September 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.