Support volunteer volunteer roles in tamworth, staffordshire

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We are looking to run a volunteering selection session due to take place in September.

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Induction will take place within the network once screening is passed.

Closing date for these opportunities is: 10/08/2025

To apply for this opportunity please follow the link below:

About the role

We are a charity providing loving, compassionate care to veterans and their partners living with disability or dementia. We provide care in our Homes and have also developed services to support people in their own homes.

We are looking for really special individuals to join us as Telephone Friends for our new Telephone Friendship Service. This free service will reach out to veterans and their partners in the community via telephone, offering support and a friendly voice to someone who might be feeling lonely or isolated. We provide full training and support to encourage you on your journey.

We are looking for people who are caring, who always put others first and who show compassion and respect at all times. You will have a passion for embracing life and making it meaningful for yourself and those you support.

Time commitment: Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.

We are looking for people who share our values, people with passion and the desire to make a difference to the lives of others.

As a Community Workshop Assistant volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver frontline services. This role is an exciting and new opportunity to make a real difference within the wider community.

The accessible workshops are delivered primarily out in the community to Shelter clients and professionals however we may also deliver these by Microsoft Teams. The aim is to help empower clients to understand their rights and provide necessary support and signposting in areas such as temporary accommodation and budgeting. You will play a supportive role, helping the Housing Rights Worker deliver these workshops and being part of the development of future workshops. 

In addition, you’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support within the workshop. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per month (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm. 

Location: Shelter Birmingham 38 Priory Queensway, Maple House, Birmingham, B4 7LA but this role will be within the local community. 

Supervised by: Birmingham Volunteer Coordinator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Ensuring equipment is ready such as laptops and projectors 

• General administrative tasks (e.g. photocopying, scanning and filing).

• Help create a welcoming environment and being a welcoming face for clients attending the workshops 

• Handing out feedback forms & uploading feedback forms once the session is over 

• Supporting the Housing Rights Worker to facilitate the workshop

Skills and experience required 

• An interest in social welfare e.g. housing, welfare benefits, debt. 

• Good communication skills (this may be through experience of working with the public) 

• Ability to collaborate with a team. 

• Confident using IT including Microsoft Office programmes 

• Willingness to follow Shelter’s policies, including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection. 

Induction, learning & development 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We are looking to run a volunteering selection session due to take place in September.

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Induction will take place within the network once screening is passed.

Closing date for these opportunities is: 10/08/2025

To apply for this opportunity please follow the link below:

We are looking for volunteers who can spend time with our clients  in and around Central London.  Meetings are  regular over a period of 6 months; weekly or fortnightly.  Many volunteers stay involved for much longer but only because they enjoy what they do! 

Befriending is a simple way to make a positive difference to someone who is lonely or socially isolated and your gift of time, will give them, and you, something to look forward to. As one of our volunteers once told us, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Your meetings could be in the local community, having chats in a coffee shop, visiting places of interest, or in our client’s home; all activities are risk assessed so what you do together will depend on the results of this, and / orour clients abilities and interests. Most of our clients are older 1st and 2nd generation Scots living in London who simply want to do the activities that most of us take for granted but have no-one to do them with.

ScotsCare works across London and beyond so we're looking for volunteers who live in the area or can travel to the following areas; Lambeth, Islington, Camden, central London and Broxbourne EN10. We may have clients in more locations so please contact us to learn more if you want to be involved in this rewarding and impactful activity. 

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters to keep you informed.

This could be the ideal opportunity to gain practical experience of working with adults in a health and social care setting, or for anyone who enjoys meeting new people and making their lives a little brighter. 

Please note, this is an unpaid voluntary role and applicants must be living in or around the London area. 

Please contact us for more information, and a very warm welcome!

Skills & Characteristics Required for Befriending are:

• English spoken, good communication skills for listening and talking 
• Friendly, warm, non-judgemental 
• Honesty, reliable and committment to helping others
• Empathy and patience
• An ability to follow policies and procedures

We will process a DBS check for all successful applicants and request two references.

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity, is looking for an IT volunteer to assist our System Support.  They will support the IT team by enhancing and supporting existing PowerApps for reliability and performance, conducting unit testing and end-to-end testing, coordinating with end users for User Acceptance Testing and user training, and writing documentation such as user guides.

Specific Responsibilities

• Triage support calls in internal ticketing system
• Provide first line of support including answering customer support calls
• Work to functional specifications provided by the Senior Developers
• Integrate PowerApps with other Microsoft services (e.g., SharePoint, Teams) and third-party tools where applicable. 
• Write and follow test plans
• Monitor PowerApps processes and report any anomalies
• Report generation

  Person Specification

  We are looking for someone who will not only suit the role, but who also fits our culture. Although this role does not require the volunteer to be a Christian, Thirtyone:eight are a Christian charity. 

  Essential Personal Characteristics and Qualities:

• Honesty
• Integrity
• Openness
• Collaborative
• Solution-focused
• Learning
• Creative
• Fair
• Committed
• Passionate
  
  Skills, Experience and Motivation:
   
• Experience of software development required. 
• Experience with PowerApps an advantage but training will be given if required.
• Thorough approach to work and a good attention to detail
• Ability to remain motivated during repetitive tasks
• Understanding of the importance of confidentiality
• Please note that this position is not deemed to meet eligibility for an enhanced level DBS check. However, the post-holder will be expected to supply a self-declaration and a Basic Criminal Records Disclosure Certificate prior to commencement of employment as part of our Safer Recruitment Policy.

Closing date of 10th Aug. Teams interview date of 14 August with a start date of 1st September.  Please note that this job could be home-based, office-based, or hybrid.  This position is not deemed to meet eligibility for an enhanced level DBS check. However, the post-holder will be expected to supply a self-declaration and a Basic Criminal Records Disclosure Certificate prior to commencement of employment as part of our Safer Recruitment Policy.

A fantastic opportunity to volunteer helping asylum seekers to find the access to legal help they deserve.

This is what current volunteers from the Legal Access Department say about their experience with C4C:

"Volunteering with Care4Calais looks different everyday but the impact is felt constantly. The people we support show undying resilience and it is a privilege to assist in their asylum journey. Care4Calais offer lots of support for volunteers and we are very well looked after and mentored"

Rosie (New Referrals Team)

‘’This experience has deepened my understanding of UK asylum policies and the immigration system while allowing me to develop valuable skills.’’ 

Leila (Asylum Team)

About us

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

About the Role

As a volunteer in our Legal Access Department, you would be the first point of contact for asylum seekers requesting assistance. Your role would involve referring clients to the appropriate internal teams for support or signposting them to external services when we are unable to assist directly.

Our Legal Access Department includes the following teams:

• Age Dispute Team: Supports minors who have been incorrectly assessed as over 18 to challenge those decisions.

• Public Law Team: Assists clients in challenging inadequate accommodation that does not meet their specific needs.

• Asylum Team: Helps clients access legal representation for their asylum claims and supports them in preparing for asylum interviews.

• Notice of Intent Support: Assists clients whose asylum claims have been deemed inadmissible due to their travel route, helping them to find representation and challenge inadmissibility decisions.

You would communicate with clients via our internal messaging system and be responsible for referring cases to the appropriate team or signposting when needed.

We are looking for someone who thrives in a collaborative environment and wants to make a meaningful impact. If that sounds like you, we’d love to hear from you!

A key part of the role involves maintaining accurate and complete referral information and delivering a high-quality service to each of our vulnerable clients.

Time Commitment
We ask volunteers to commit to a minimum of 4 hours per week. We're flexible in how this time is scheduled. Your shifts and tasks will be coordinated with the New Referral Team Lead to match team needs and your availability.

Training and Support
Successful applicants will receive a full induction and training to equip them for the role.

We are looking for individuals who are genuinely passionate about human rights and refugee protection. If this is you, please get in touch.

Responsibilities

• Communicate effectively and sensitively with clients, referring to different Legal Access Teams and signposting where appropriate

• Keep relevant referral records up to date to allow for teams' quick and effective retrieval.

• Attend and contribute meaningfully to team meetings.

• Ensure that any safeguarding concerns are identified and responded to appropriately.

• Commit weekly to the minimum hours required

Person Specification

Essential Criteria:

• Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

• Proactive and self-motivated, with the ability to take initiative.

• Strong working knowledge of Google Workspace.

Preferable Criteria:

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset. 

• Having experience of the asylum system in the UK is a strong asset.

• Experience working with vulnerable communities

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people in crisis? If so, we have the perfect role for you!

We know that exercise releases happy endorphins that support us to improve our mood. It also helps reduce feelings of loneliness, isolation, provides an opportunity to connect with others and build friendships. Volunteering with us at Hestia, will mean you will play a vital role in supporting people’s overall wellbeing!

We are recruiting volunteers to coordinate and facilitate fitness and general wellbeing sessions online!

What you will be doing

• Design session plans which will enable group members to increase fitness and their general well-being
• Able to recognise the needs of beginners and mixed age/ability groups
• Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• A skilled and qualified Fitness Instructor
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Willing to participate in supervision and to liaise with Hestia staff as required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Become an Independent Visitor to be matched one to one with a young person in a young offenders institution, in Lichfield . You will visit once a month to provide them a consistent, adult relationship which is independent from the institution and from social services. This is an opportunity for the young person to share their hobbies and interest and to talk about their worries and feelings if they are ready to do so.

We'll provide full training, all your expenses and ongoing support from dedicated staff.

This is an opportunity for you to build skills and knowledge within social care and make a real difference in a young person’s life.

About Croydon Children's Quality Assurance Unit and Safeguarding Services: As part of Croydon Council we support our social care colleagues in safeguarding and promoting the wellbeing of young people from the borough. We aim to improve the young people’s quality of life for today and for the future. We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times.

Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.

Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives?  Join a Guide Dogs group near you for fun, fundraising and four-legged friends.

Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.

We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.

Why become a fundraising volunteer:

As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.

• Inspire people to support Guide Dogs and make a difference to someone with sight loss.
• Have fun finding new events and places to volunteer at.
• You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
• You’ll empower others to get involved with Guide Dogs.
• You’ll learn new skills and we’ll provide all the training you need for your role.
• You can take on as much or as little as you want, and you can fit the role around your other commitments.

Who you are:

We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.

• Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.

• Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.

• Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.

Training and pre-agreed expenses available.

Visit our webiste to see what roles are available where you live. 

A bit about this role

We need Fundraising Volunteers to help in and around the Tunbridge Wells and Crowborough area. The postcode areas we are active in are TN1, TN2, TN3, TN4, TN5, TN6, TN7, TN8, TN9, TN10, TN11, TN13, TN14, TN15, TN16, TN17, TN18, TN19, TN20, TN21 and TN22.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help. 

Our Volunteer led branches operate within local communities nationwide and rely on funds donated by generous members of the public to continue to help cats and kittens in need of new homes, supporting owners with neutering, managing trap, neuter and return programmes and educating people about cat welfare. 

Our fundraising volunteers are part of a passionate team that help raise funds to help cats. They help plan and deliver exciting and varied fundraising events, which can be anything from craft fairs, cake sales, sponsored abseils – and anything in between!

What can you expect to be doing?

• Helping organise fundraising events in your local area 
• Championing our cause and making a better life for cats
• Getting involved with new and exciting fundraising ideas 
• Engaging communities, spreading awareness and starting conversations
• Promoting National fundraising initiatives where appropriate

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and help raise funds that will make a significant contribution to improving the lives of cats and kittens in need. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Good communication skills
• Responsible to handle money
• Willingness to be part of a team
• Confidence in speaking to members of the public
• Knowledge of local community networks (would be an advantage)

Time expectation 

Our fundraising volunteers, on average, usually spend 2 to 3 hours per week in this role. You can offer your time flexibly, seasonally or remotely and it can be shared by more than one volunteer if needed and you can encourage others to join us too. 

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

This is an exciting new role, the purpose of which is to gather feedback from both clients and stakeholder to assess the broader impact of our work.

We are looking for a volunteer to undertake follow up phone calls to clients, this might be after an intervention with them or at intervals after closure. To ensure we a complaint with GDPR, we record consent, and this is stored on our inhouse Client database CRM. 

The volunteer will be provided with a list of questions to ask to gather feedback and would be expected to detail the responses. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA 

Supervised by: Birmingham Volunteer Coordinator

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Client and Stakeholder Feedback Volunteer, you’ll be supporting the day-to-day work of Shelter’s and providing updates on client's experiences. Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Make follow-up phone calls to stakeholder and clients after they have accessed our services to gather feedback from them. 

• Ask set questions when speaking with stakeholders and clients to see if and how advice has made a difference to them and record their responses. 

• Assessing and adding in quantitative and qualitative data to our client database (CRM). 

• Present the responses in an accessible format e.g. using Word or Excel. 

• Identify key findings and/or trends and discuss with relevant team member(s) 

• Provide insight into improvements for the activities involved 

Skills and experience required 

The aim of the post is to gather information and feedback regarding the service we offer and the impact this has made. Therefore, we are looking for somebody who is:

• Comfortable interacting with stakeholders in person and over the telephone 

• Is considerate of tone and language during interactions. 

• Has good listening skills. 

• Has strong written skills and the ability to take detailed and accurate notes of the discussion whilst on the telephone or in person. 

• Has good IT skills, including experience using MS Office software such as Excel and Forms. 

• Is resilient to potentially challenging conversations, while understanding the boundaries of the role. 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills

This role will allow us to see the effects of the housing advice and workshop delivery received by clients and professionals and if there are any additional impacts such as increased sense of stability or more confidence in their rights. 

This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to support local people with a range of housing issues. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Join Us as a Trustee and Help Tackle Food Poverty in Hackney

We are a dynamic, mission-driven charity with a turnover of £1.5 million, working at the heart of East London to address food poverty and support our richly diverse community. Our work is impactful, community-led, and more vital than ever.

We are now seeking two new Trustees to join our dedicated Board.

What We’re Looking For

We are looking for individuals who are:

• Passionate about social justice and food insecurity and committed to making a meaningful difference in East London.
• Able to dedicate time for 5 Board meetings per year (including one all-day away day), as well as 4–5 committee meetings annually.
• Willing to engage actively between meetings, contributing to decision-making, strategic guidance, and supporting our staff and volunteers.

We are particularly keen to appoint trustees with expertise in:

• Legal affairs, to help us navigate governance, compliance, and contractual matters.
• Human Resources / Equality, Diversity and Inclusion (EDI), to support us in ensuring our organisation reflects and serves our community with integrity and care.

However, we welcome applicants with other relevant skills or lived experience that could enrich our work.

Why Join Us?

As a trustee, you’ll be part of a committed, forward-thinking team, helping to shape the strategic direction of a charity that has a direct, positive impact on people’s lives. This is an opportunity to apply your knowledge, grow your experience, and support a cause that matters.

If you share our values and are ready to make a difference, we’d love to hear from you.
Closing date 11th August.