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What if your next role could help create a legacy for generations to come? What if your strategic vision could grow income and deepen compassion in one of life’s most meaningful causes?

Charity People are delighted to be partnering with Keech Hospice to recruit a thoughtful, driven and passionate Legacy Manager. This is an incredible opportunity to lead one of their most important income streams and take it to the next level.

Title: Legacy Manager
Reporting to: Head of Personal Giving
Salary: £41,750 - £42,794
Location: Keech Hospice, Luton, (with two days per week in the office)
Contract: 37.5 hours per week 
Benefits: Flexible working hours, 29 days’ annual leave plus bank holidays, an additional day of leave after 5 years’ service, pension scheme options, flexible holiday arrangements, employee referral bonuses, free parking, subsidised meals, a cycle-to-work scheme, a health cash plan, employee assistance programme, and exclusive Blue Light Card discounts. 

About Keech Hospice:

Keech Hospice provides free specialist palliative and end of life care for people of all ages. They support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire, and Milton Keynesat home, in hospice, or wherever they’re needed. As a teaching hospice, their exceptional people, training, and facilities are helping local communities to live and die well.

Their belief today is just as strong as it was when they first opened their doors over 30 years ago, because there are no second chances to get it right. That’s why Keech Hospice does everything it can to ensure patients’ wishes are respected, they are supported from diagnosis, and, when the time come, they are helped to die with dignity and peace. As a charity, they rely on their local community for more than 70% of their funding. That means they must raise around £8 million every year to continue delivering free, specialist care to adults in Bedfordshire, and to children and their families in Bedfordshire, Hertfordshire, and Milton Keynes.

Whatever you can do or give, they’re truly grateful. Because with your support, they can continue making every day count.

About the Role:

Reporting to the Head of Personal Giving, the Legacy Manager will lead Keech’s legacy strategy delivering impactful campaigns, shaping supporter journeys, and championing Gifts in Wills across the organisation. You'll manage one Legacy Fundraiser, oversee a £1M+ income stream, and work closely with colleagues across Fundraising, Marketing, Digital, and Leadership to drive long-term growth.

This is your opportunity to:

• Lead and evolve Keech’s legacy strategy to drive pledge growth and long-term income
• Inspire supporters to leave a lasting gift in their Will, delivering thoughtful stewardship from first conversation to realisation
• Manage, support and develop one direct report, helping them thrive and grow
• Work cross-organisationally to embed legacy giving into all supporter touchpoints
• Use data and insight to optimise supporter journeys and campaign performance
• Promote legacy giving across the hospice and wider community, bringing colleagues and supporters with you

Who They’re Looking For:

Keech is looking for someone with the perfect blend of strategic thinking, fundraising expertise.

You’ll bring:

• Proven experience in legacy fundraising (or strong experience in individual giving with legacy involvement)
• Strategic planning skills and confidence designing multi-channel supporter journeys
  A warm and compassionate approach to supporter engagement, especially around sensitive conversations
• Line management or coaching experience, with the ability to motivate and develop others
• Solid data skills: you’re comfortable managing pipelines, tracking results, and driving insight-led decisions
• A collaborative mindset and ability to influence stakeholders across teams
• A genuine passion for the hospice movement and belief in the power of legacy giving

Why This Role?

This is a rare opportunity to lead legacy giving at one of the UK’s most respected hospices. You’ll inspire supporters to leave gifts in their Wills, building long-term income that secures Keech’s future care. Working in a team that values empathy, innovation and impact, you’ll create meaningful journeys and help supporters make one of the most lasting gifts of their lives.

If this sounds like your dream role, we want to hear from you!

How to Apply

Please get in touch with Priya Vencatasawmy at Charity People.

Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.

The role will close on Friday the 22nd of August
Interviews to be confirmed

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Data Protection Manager.

About the role

The Data Protection Manager will play a vital role in enabling Amnesty International UK's digital transformation while ensuring compliance with data protection laws. Sitting within the Data and Insight team but working across the organisation this role leads on embedding privacy-by-design across new technologies such as our CRM system, marketing platforms, and collaboration tools.

You'll be our subject matter expert on data protection, helping teams navigate compliance with clarity and confidence, and creating frameworks that support innovation and growth. By ensuring we use data ethically and responsibly you'll help us build public trust in how we protect the privacy and rights of our supporters, staff, and people we work with, upholding the very principles we campaign for.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in embedding privacy by design into major digital and organisational change projects, ensuring compliance supports innovation from the outset.
• You can translate complex legal and regulatory requirements into clear, practical guidance for colleagues across a range of disciplines.
• You collaborate and positively contribute to an inclusive culture.
• You also have a strong understanding of how data protection impacts fundraising, marketing, and supporter engagement strategies.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Salary: £80,000
Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office

Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Associate Director of Relationship Engagement) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support. 

As Associate Director of Relationship Engagement you will lead the strategic development of high-value fundraising, establishing deep relationships with corporate partners, major donors, trusts/foundations and capital appeal supporters, alongside the incredible founding partner McDonald's. You'll also lead a growing team to oversee high-impact special events that drive income and increase charity awareness. 

As Associate Director of Relationship Engagement you will enable the charity to unlock the extraordinary value in their existing networks, while building the infrastructure for sustainable, long-term growth. It's a truly exciting opportunity - joining at a time of significant investment and senior-level buy in to diversify the high value fundraising portfolio and broaden their supporter base, all with the solid foundation and incredible support of their continued partnership with McDonald's.

We're looking to speak with experienced leaders who can demonstrate broad relationship-led fundraising skills, with particular strengths in developing major donor and/or corporate partnerships portfolios. Together, high-value income streams at Ronald McDonald House Charities could truly transform the organisation's future - there's no shortage of warm networks and engaged stakeholders - you'll lead the development of the strategic infrastructure that allows the charity to harness this support. 

As Associate Director of Relationship Engagement you will:

• Strategically lead the all high-value income streams, with a focus on diversification and growth. 
• Oversee the development and delivery of tactical high-value fundraising strategies that enable support from corporate partners, major donors, trust and foundations and capital appeals. 
• Foster a culture of new business development and account growth, maximising opportunities for support and securing transformational gifts and long term partnerships. 
• Champion a relationship-led approach to supporter engagement - establishing tailored journeys that build loyalty, trust and long-term value. 
• Ensure consistency with regards to stewardship - fostering a collaborative fundraising culture across the organisation. 

The role would best suit:

• An experienced high-value fundraising professional, with expertise of securing 6-figure gifts or partnerships .
• A strategic leader with experience of developing high-performing teams and maximising the potential of reports. 
• An individual who is confident engaging a wide variety of senior stakeholders (including trustees, corporate partners and donors). 
• A visionary/big picture thinker, someone who can spot significant funding opportunities and lead the team to establish compelling cases for support that appeal to high-value supporters. 
• Experience in capital campaigns/large-scale appeals is desirable but not essential. 

Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Monday 18th August with first stage interviews scheduled to take place w/c 8th September. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

• Lead, manage, and develop suicide prevention, bereavement, and mental health support services.
• Supervise and support a multidisciplinary team including Suicide Prevention Coordinators, Counsellors, and Advisors.
• Maintain strong relationships with commissioners, partners, and stakeholders across statutory and voluntary sectors.
• Manage service budgets and reporting, ensuring contractual and quality standards are consistently met.
• Oversee mobilisation, delivery, and continuous improvement of support services.
• Provide robust leadership and line management to ensure delivery of recovery-focused, person-centred outcomes.

• Proven experience at management level within mental health, suicide prevention, or social care services.
• Excellent stakeholder engagement, team leadership, and budget management skills.
• A deep understanding of mental health recovery models and safeguarding practices.
• Ability to manage operational delivery within a contractual and outcomes-based framework.
• A strong, compassionate leadership style and ability to inspire a committed team.

We are looking for a creative and enthusiastic Digital Engagement Executive to support in the delivery of brilliant email campaigns, communications and journeys to help pets and their people. 

As one of Woodgreen Pet Charity's email marketing experts, you’ll champion best practice whilst working on a wide range of email communications designed to acquire, retain and develop new and existing audiences to drive income and engagement. 

You will; 

• Play a key role in the Digital Engagement team’s ambition to develop, nurture and optimise digital relationships with audiences to support engagement and income generation. 

• Support in the planning, development and delivery of a range of email communications to acquire, retain and develop new and existing audiences. 

• Support key stakeholders across Woodgreen to build their digital engagement knowledge by championing email best practice.

• Support public facing teams across Woodgreen with the delivery of an efficient, high-quality digital service. 

• Apply your creativity in the planning and delivery of email campaigns, journey and web content.

• Combine analytical skills with a keen understanding of how to create engaging digital content and email campaigns. 

As well as being passionate about email and harnessing its power to nurture, develop and deepen relationships you will need: 

• Experience of supporting the implementation of digital fundraising or other income-generating campaigns, achieving desired targets and reporting on impact. 

• Demonstrable experience of developing and delivering key messages to a variety of audiences through email and digital content.

• Significant experience of working with email marketing tools and services to deliver broadcast and automated email campaigns and journeys in line with briefs and targets.

• Proven ability to deliver on briefs to write and edit highly engaging email and web copy.

• Strong analytical skills and experience of using data to inform decision making.

• Experience of managing workload across multiple projects whilst working with a range of internal stakeholders.

• Strong working knowledge of ESP tools (DotDigital desirable) and CMS systems (Wordpress desirable).

• Working knowledge of Raiser’s Edge, Dynamics or similar CRM databases.

This is a full time permanent position with the expectation that our successful candidate will work from our Godmanchester site for approximately 1-2 days a month. In return you will receive a starting salary of £28,873 to £35,291 per annum depending on experience which will be complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary).
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

We’re Hiring: Charity Operations Executive
Remote (with regular team meet-ups across the UK)
Full-time, Permanent
 

About Us
Switch the Play Foundation is the UK’s only charity dedicated to helping sportspeople thrive beyond their sporting careers. As we launch our new five-year strategy, we’re growing our team to support even more people across the UK.

The Role
We’re looking for a highly organised and proactive Charity Operations Executive to help keep our charity running smoothly. From finance and governance to project coordination and data reporting, you’ll play a key role in supporting our team and mission.

What You’ll Be Doing

• Supporting day-to-day operations, HR systems, and IT
• Managing finance processes (QuickBooks, invoicing, reporting)
• Coordinating governance tasks and Board meetings
• Ensuring compliance with charity regulations and policies
• Supporting delivery of athlete services and data reporting
• Maintaining our CRM and helping track our impact

What You’ll Bring

• Experience in operations, finance, or charity governance
• Strong organisational and communication skills
• Confidence working independently in a remote team
• A passion for social impact and athlete wellbeing

What We Offer

• Flexible, remote-first working
• 25 days holiday + bank holidays + 3 days off at Christmas
• Pension, CPD budget, and tech support
• A supportive, values-led team where your voice matters

Ready to Make a Difference?
Join us at a pivotal time and help shape the future of athlete support.
 

Apply now and be part of something meaningful.

Overview

This role will join a vibrant and ambitious fundraising department, raising funds to support our work across the largest NHS Trust in the UK. You will be part of the Philanthropy Team, made up of prospect research, major giving, trusts and foundations, donor relations and events. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that. 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society. 
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. 
 

There is more information about working with us on our website, where you can read about: 

• how we approach recruitment 

• our team, culture and values 
 

• the benefits of working with us 

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

The Team

Part of the Philanthropy Team, comprised of individuals focused on major giving, prospect research and trusts and foundations. In addition, the role will work closely with the corporate partnerships team and community and events team. 

Key Relationships

Prospect research colleagues; Head of Philanthropy, major giving and trusts and foundations fundraisers; funding team; community and events; key stakeholders across the charities and hospital trust. 

Overall Purpose of the Role

The Prospect Research Manager will play an integral role in managing the growth and development of the prospect pipeline to enable the fundraising ambitions of Guy’s & St Thomas’ Charity.  
 

This role will make a significant contribution towards increasing our income by ensuring that the best potential supporters are identified, researched and allocated in collaboration with the high value fundraising teams.  

This role works across all areas of the team’s remit to deliver strategic insight on our highest-level prospects, using data science techniques to evaluate performance, spot trends and opportunities, including due diligence research, build prospect pipelines for priority fundraising projects, and work directly with fundraisers to manage prospect portfolios.  
 

Our fundraising department has recently entered a period of ambitious growth and will shortly be launching a significant capital campaign for our children’s hospital. We are investing in this pivotal role as we know it will be fundamental to our success in this campaign and beyond. This is a great opportunity for a prospect research professional who wishes to join an ambitious fundraising team at an incredibly exciting moment. 
 

Key Responsibilities

• Deliver timely and strategic prospect research and intelligence which meets the needs of our fundraising team.  
• Conduct fundraising market research, from larger prospect finding projects to prospect ratings work, donor profiles, networks research, competitor analysis and occasional work on cultivation event briefings.  
• Work closely with the Senior Prospect Research Manager to ensure the team’s workplan is updated regularly and work assigned is carried out to deadline, sharing any capacity issues or challenges where they arise. 
• Carry out due diligence research on prospective donors, producing thorough and objective reports which support fundraising decisions and ensure adherence to our gift acceptance procedures and are agreed with the legal team  
• Identify networks of clinicians and stakeholders to assess the opportunities for reaching new potential donors.  
• Work with the Senior Prospect Development Manager to undertake work arising from portfolio reviews to clean fundraising portfolios.  
• Build strong cross-team working relationships, meeting with fundraisers on a regular basis to discuss needs, manage expectations and gain feedback.  
• Develop an in-depth understanding of the Raiser’s Edge database which will include regular data mining activity, building complex queries and exports, and the creation of constituent records.  
• Advocate best practice in the recording and processing of prospect data on Raiser’s Edge, ensuring data is accurate, relevant and processed as per the team’s Data Protection Policy and in line with The Data Protection Act 2018/ the EU General Data Protection Regulation (GDPR) 2018. This will include working with the data team to identify data challenges and appropriate solutions for improving prospect data quality and cleanliness.  
• Work with the Senior Prospect Research Manager to develop annual plans which best support Fundraisings priorities.  
• Network regularly with sector peers to share best practice and generate insight on the latest developments in prospect research.  
• Alongside the Senior Prospect Research Manager, oversee prospect identification for priority fundraising projects and support team members in developing projects for prospecting.  
• Proactively engage with market intelligence which supports the identification of prospects and philanthropic trends, and highlights opportunities for future fundraising growth. This would include regular assessment of insight on transformational donations made worldwide, high net worth individuals and philanthropic trends. 

Working Environment:

The post holder should expect to: 
 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.  
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.  
• Will occasionally be required to attend events in the evening and at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.  
 

Experience 

• Delivered prospect research strategies and experience of working on prospect management activities.  
• Experience of working in the fundraising/ charity sector  
• Experience of prospect/ data analytics.  
• Experience of effective internet and electronic research with the ability to analyse and objectively assess the relevance of information to fundraising activity. 

Skills, abilities, and attributes: 

• Strong organisational skills with demonstrated ability to independently meet multiple deadlines.  
• Excellent communication skills with the ability to distil complex information clearly for a range of audiences.  
• Excellent interpersonal skills with the ability to build strong relationships across the fundraising team, hospitals and key stakeholders.  
• Capability to influence and build rapport in order to achieve desired outcomes.  
• Proactive approach and demonstrated use of initiative to identify new opportunities and research viability to in order to achieve comprehensive, qualified donor pipelines.  
• Understanding of relevant data protection policy (EU GDPR 2018 and UK Data Protection Act 2018) 

Personal Attributes 

• Proactive with the ability to engage and build strong working relationships.  
• Ability to meet deadlines, work well under pressure and deliver projects to budget.  
• Organised and efficient planner  
• Ability to multitask.  
• Professional and diplomatic. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?

Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives.  We are currently looking for a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events and orchestrate experiences from initial concept to post event analysis. This includes pre-event planning and development, concept development and proposal.

Working closely with the Head of Capital Appeal and Senior Philanthropy and Partnerships Manager, you will design and deliver events which steward and develop key contacts as part of our Capital Appeal.

The role holder will have strong administration skills, attention to detail and work as part of a team.  You will be self-motivated and able to work with little supervision, managing a wide range of tasks.

35 hours per week / 52 weeks per year

Salary: £28,000 - 32,000 per annum (depending on experience)

Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.

Essential qualifications, knowledge and experience:

• 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
• Willing to undertake training as required and identified in supervision/appraisals
• At least 2yrs experience of fundraising, marketing or events in a paid or voluntary capacity
• Has worked as part of a team
• Has set and worked to budgets, targets and plans
• Practical experience of planning and managing events
• Experience coordinating projects and people
• Knowledge of different methods of fundraising
• Awareness of how to motivate and support volunteers and supporters
• Basic awareness of PR and social media
• Good communication and presentation skills
• High levels of accuracy in written materials and data entry
• Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
• Excellent interpersonal and networking skills
• Able to build and maintain good working relationships with people
• Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
• Numerate
• Good IT skills including Microsoft office, email and data recording
• Able and willing to work unsocial hours
• Car owner/driver (full, clean UK driving licence)
• Able to work some evening and weekends.

Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.

Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

Gateway Team Leader 

Salary £30,437.50 a year 

Location Stoke on Trent 

Hours per week 37.5 

Contract type Permanent 

As a Gateway Team Leader, you’ll lead, manage and develop a team of Gateway Coordinators who represent the Destination:Home partnership and oversee referrals and allocations into the service. You’ll also work with partners to make sure there is adequate provisions for accommodation and support across the service. 

Job requirements 

•  Lead, manage and develop the Destination:Home Gateway team to help customers access high-quality accommodation and support. 

•  Oversee service delivery, including analysing referrals, void property allocation, and live availability monitoring, to ensure the service meets customer needs and operates effectively. 

•  Actively promote the service by attending meetings and forums, engaging with stakeholders and encouraging a partner-wide 'one-team' approach. 

•  Drive improvement and safeguarding by delivering training and supporting staff development.

What we’re looking for 

•  Experience in leading a team supporting adults with complex needs such as substance abuse, homelessness and mental health. 

•  Experience in liaising with individuals or agencies to achieve effective outcomes. 

•  A working knowledge of UK housing law including safeguarding and The Care Act.

•  Understanding of all Microsoft applications, including Outlook, Word, and Excel. 

•  Ability to carry our administrative tasks and work to agreed deadlines. 

•  Commitment to continuous development with a willingness to give and receive feedback. 

•  Full UK Driving License with own vehicle for work purposes. 

•  Satisfactory DBS check required every three years. 

We also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story. 

Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! 

Please note, we will be interviewing as we go and therefore the vacancy may close early if we've found the right person. 

#Stoke #StokeonTrent #Gateway #TeamLeader #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis 

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. As a Relief/Bank Homeless Welfare Officer, you’ll step in as needed to provide compassionate support to those facing some of life’s toughest challenges. Whether covering shifts across our main hostel or supported living accommodation or offering emergency assistance, you’ll play a vital role in helping individuals take steps towards a brighter future—securing permanent housing, accessing health services, or regaining confidence and independence.

What You’ll Be Doing

• Providing on-call support when needed, ensuring consistency in care.
• Supporting people through the highs and lows, offering understanding and encouragement.
• Helping individuals develop life skills—budgeting, job searches, tenancy management, and more.
• Connecting residents with essential services, professionals, and community networks.
• Creating a positive and welcoming environment where people feel safe and valued.
• Inspiring change and making a lasting difference in people’s lives.

What We’re Looking For

• A kind heart and a strong sense of empathy.
• Great communication skills to support and encourage others.
• Ability to adapt to different settings and work flexibly, sometimes on short notice.
• A calm and measured approach to handling challenging situations.
• Experience working with vulnerable groups is helpful but not essential—training is provided.
• This role suits a person who has a Psychology degree or similar, or with a proven keen interest.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a flexible role that truly makes a difference, we’d love to hear from you.

• Acting as the first point of contact for office visitors, providing a warm and professional welcome.
• Coordinating post, deliveries, contractor access, and ensuring communal spaces are well-maintained.
• Organising and maintaining storage areas and assisting with archive review projects.
• Monitoring and ordering office and kitchen supplies and ensuring first aid kits are up to date.
• Supporting office health and safety procedures, including fire drills and maintaining compliance records.
• Delivering facilities inductions for new team members.
• Managing (non-IT) equipment inventories for hybrid and home-based staff.
• Keeping office noticeboards and internal communications up to date.
• Providing general administrative support, including inbox management, invoice processing, and contributing to sustainability initiatives.
• Assisting with property-related tasks, such as logging repairs, obtaining quotes, and liaising with contractors.
• Supporting the management of cleaning and security contracts.
• Clearly documenting your workload to ensure smooth handovers on non-working days.

• You’re a calm, capable all-rounder who thrives in a support-focused role and enjoys helping everything run smoothly behind the scenes.
• Previous experience in an office-based role, ideally within a charity or non-profit organisation.
• Friendly and approachable, with excellent customer service and communication skills.
• Highly organised and detail-oriented, with the ability to keep others informed and updated.
• Able to handle interruptions and multitask without losing focus or quality.
• Confident solving problems and using your initiative to improve systems or processes.
• Comfortable using Microsoft 365 applications, especially Word and Excel.
• Experience coordinating basic facilities or property-related repairs
• Passionate about contributing to a meaningful organisation and supporting others.

About the Role

This is an exciting time to join our small and dynamic team and offers a unique opportunity to shape the future of both our volunteer and Membership programmes. You will be passionate about working with people, and responsible for nurturing our existing volunteer and Friends communities. You will be highly organised and self-motivated, and have experience in developing and delivering volunteer programmes. Our volunteers play a vital role at the Museum by enhancing the visitor experience and supporting our programme of activities and events. With an exciting new programme of engagement activities planned, we are keen to attract and support more volunteers to help deliver our vision of connecting cultures through art.

Our Friends also play a key role in supporting the Museum and, with the right strategy in place, there is great potential to build on this loyal base, develop a larger and stronger community of Friends and improve income generation from this programme.

We have well-developed systems and an ethos of collaborative team-working. You will work closely with the team to design and implement a comprehensive training programme for new and existing volunteers, ensuring they are equipped to deliver an exceptional visitor experience. You will work particularly closely with the Retail & Front of House Manager on scheduling a rota of front of house volunteers and ensuring volunteers feel supported in their role at all times.

The Museum of East Asian Art is an equal opportunities employer and we wish to reflect the diverse communities we serve. Applications from groups currently underrepresented in the industry and those of global majority backgrounds are encouraged and warmly welcomed.

Please visit our website to obtain application information including the job description, full person specification, and application form.

Join Our Team: Marketing and Communications Manager
Remote (with regular team meet-ups in London)
Full-time, Permanent

About Us
At Switch the Play Foundation, we’re the UK’s only charity dedicated to supporting sportspeople as they navigate life beyond sport. We believe that every sportsperson deserves to thrive—during and after their sporting career. As we launch our new five-year strategy, we’re entering an exciting phase of growth and impact. Now, we’re looking for a creative and driven Marketing and Communications Manager to help us tell our story and amplify our mission.

The Role
This is a brand-new role with big potential. You’ll lead on all things marketing and communications—raising awareness, engaging key audiences, and showcasing the real-world impact of our work. From digital campaigns to brand development, you’ll be at the heart of how we connect with sportspeople, funders, and partners.

What You’ll Be Doing

• Shaping and delivering a marketing and communications plan aligned with our new strategy
• Leading our brand development and ensuring consistency across all channels
• Managing our digital presence—website, social media, and email marketing
• Creating compelling content that brings our mission to life
• Overseeing creative projects from idea to delivery
• Supporting fundraising and athlete services with engaging campaign assets
• Using data and insights to optimise engagement and reach
• Helping shape and grow a future marketing team, contributing to a positive and collaborative culture

What We’re Looking For

• Experience in marketing, communications, or brand leadership
• Strong digital skills and a flair for storytelling
• A collaborative mindset and the ability to work independently in a remote team
• A passion for social impact and belief in our mission
• Experience in the charity or sports sector is a bonus
• Leadership experience and a desire to help others grow

What We Offer

• A competitive salary with annual review
• Flexible, remote-first working culture built on trust
• 25 days annual leave + bank holidays + 3 days off at Christmas
• Employer pension contribution
• Professional development budget and support
• Tech support and equipment allowance
• A supportive, values-led team where your voice matters

Ready to Make a Difference?
If you’re excited by the idea of using your skills to support sportspeople through life’s transitions, we’d love to hear from you.

Apply now and help us shape the future of athlete wellbeing and development.

The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role leading work to support our food banks to deliver a warm welcome, emergency food, and access to tailored support and advice for people experiencing poverty in communities across Northern Ireland, while we work together for long-term structural changes to tackle drivers of food bank need.

The role involves line management of Area Managers working directly with Food Banks, and the coordination of projects and partnerships to support food banks in our network to reduce the need for their services locally.

You will need to live in Northern Ireland or be planning to relocate as the role involves regular travel to visit our Northern Ireland food banks.

Role responsibilities

· Food Bank Support: Manage the delivery of support to food banks in Northern Ireland ensuring our community of food banks remain resilient and can provide a compassionate service to people in need of emergency food for as long as services are needed.  

· Strategic Leadership: Coordinate the delivery of strategic programmes of work that are part of Trusell’s five-year strategy to end the need for food banks, including through developing and delivering Northern Ireland specific priorities.

· Projects and partnerships: Build partnerships with organisations to develop and build services and systems that help end the need for food banks in Northern Ireland, including with national government, elected representatives, churches, community organisations and research bodies.

· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers.

· Risk Management: Ensure consistent quality assurance of food banks across Northern Ireland, in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.

· Cross-organisational working: Act as a liaison between the area team, other teams within the Food Bank Resilience Programme, and other Programme colleagues, managing the flow of ideas and feedback to positive effect. 

Person Specification

Technical skills and minimum knowledge:

· Confidence in representing Trussell with a range of stakeholders, including community and church leaders, civil servants and elected representatives, to enable the effective roll-out of the organisational strategy in Northern Ireland.

· Knowledge and experience of community development or local service provision and a good understanding of local systems of support relied upon by people experiencing poverty.

· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.

· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.

· Competent and efficient use of IT, including the main Microsoft Office programmes and database management.

Behaviours and competencies:

· Demonstrates a commitment to Trussell values and our vision and mission

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

· Role models inclusive behaviour, values and leadership

· Excellent communication and interpersonal skills, particularly listening skills.

· Confident, resilient and self-motivated team player

· Well-organised and able to juggle competing priorities.

· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.