Duties and Responsibilities:
Development:
 To identify and develop support and safety strategies to meet the needs of women
and children seeking support through BSWA’s Home Options Hub
 To work in partnership with West Midlands Police force in developing the support
service around DVPN/Os.
 To work with the manager to develop and implement appropriate practice guidance,
including information sharing protocols
 To set up referral pathways and build up links with potential referral agencies
 To keep abreast of issues regarding domestic violence on a national and local level,
including legislative changes that impact this work.
 To participate in multi agency work as agreed with your line manager.
 To explore the development of volunteering opportunities within the Project.

Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing support through drop in and casework
• To participate in a rota of drop in cover, covering evening hours
• To support volunteers and students in delivering the drop in service
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To identify and attend training and conferences relevant to the post, in agreement with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service

• To maintain confidentiality in all matters relating to the organisation

• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Support Workers – South Team Support Services 

Birmingham 

£18,639 per annum

37.5 hours per week

Our client is a leading provider of mental health services in Birmingham and the West Midlands. 

They are looking for experienced and enthusiastic people to work in a supportive coaching capacity as key workers within their Support Services in the South of Birmingham. The service is broken down into four area teams.  As a Support Worker / Coach, you will be leading on the delivery of support for those experiencing mental health difficulties.  They have designed the support to be local, responsive and collaborative with a mixture of one to one support and group support.

You will be engaging with service users either in their own homes or in their local community to ensure that the support offered enables them to continue to enjoy stability in their accommodation.

All of their service users have aspirations and wishes and it will be your role to ensure that you support people to achieve these. This is not something they as a service expect to do alone. You will be working in a holistic way and ensuring that local organisations are a strong part of their delivery model.

Whether you are working one to one or with a group of service users your focus will be on recovery and your day is likely to be a mixture of working in this way, but also making sure that we retain close and effective links with local organisations and the local community.

You will also work alongside service users who have made the step into volunteering and Peer Mentoring and therefore you will be utilising their experience and motivation to create a service which both respects service users and encourages participation.

You will have experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. If you feel that you meet the requirements of this position we would like to hear from you.. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Sunday 19 September 2021

Interviews to take place on Wednesday 29 September 2021       

We are one of the largest learning disability charities in the UK, supporting 2,500 people through our friendly, supportive, creative, and diverse teams.

We are seeking Support Workers to join us and support adults with learning disabilities to live the best life possible. We recognise that the current pandemic means we have had to adapt to change and in many ways we are now doing things differently but what hasn’t changed is our passion for standards and doing all we can to look after the people we support both in these current challenging times and in the future.

Location: Clementi court, Evesham
Salary: Up to £9.08 per hour
Hours: Full-time & part-time

What we Offer

Apprenticeships - earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care with a Top 100 Apprenticeship Employer (ranked 11th in 2020). Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out, but also an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays) increasing to 25 days after a year of employment (pro rata for part time staff). A contributory pension scheme & life assurance. Free DBS Check. As a “key worker” you will
benefit from government incentive schemes.

You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values, a positive attitude to life and a desire to support people to live their life with as much independence, choice, dignity and control as possible is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer as you will regularly need to record information about people you will be supporting.

If you do not already have a relevant qualification in Health and Social Care, Hft will fully fund and provide training for you to obtain your Diploma in Adult Health and Social Care within the first 18 months of your employment.

A full UK/EU driving licence is also desirable.

We are currently restricting face-to-face training; therefore most of your training courses, including some aspects of your induction, will be online. But you will still be able learn from your colleagues in a supportive hands-on environment.

Government legislation is coming into force on 11th November, which states that all individuals working in registered care homes must be fully vaccinated.

If you have not been vaccinated yet and are not medically exempt, you will need to be fully vaccinated by the 11th November 2021 as we may require you to operate in services which are Care Quality Commission registered.

This means you will need to have had your first vaccination by the 16th September at the latest followed by your second one by 11th November 2021 allowing 8 weeks between them.

If you are medically exempt, you are required to provide us with the relevant documentation stating this.

Closing date: 13th October 2021

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, Flexible Working etc.

Ref: 102 829

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Our service aims to prevent, reduce and stop child exploitation through awareness-raising amongst young people and their families. In addition we provide training for professionals including partner agencies, education placements, care home provisions and community settings.

Job Description

You will work for Catch22 supporting both Stoke-on-Trent and Staffordshire local authorities. You will also work in close partnership with Safeguarding Children Board partners, especially Children's Social Care and Staffordshire Police. 

You will primarily work from home visiting children and families across South Staffordshire including Tamworth, Lichfield, South Staffordshire, East Staffordshire and Cannock Chase. 

You will be providing holistic family support to children and young people who have been identified as being at risk of Child Exploitation (CCE/CSE) and completing Return Home Interviews/ offering direct support work to young people that have experienced Missing Incidents. You will be raising awareness of Child Exploitation (CE) and Youth Crime issues across the Stoke-On-Trent and Staffordshire areas through the delivery of one-to-one intervention, group work and training events to a broad cross-section of society, including children, parents, partners and agencies. 

As a Child Exploitation Case Worker your main duties will include:

• Undertaking one to one work with children and young people vulnerable to CSE, Youth Crime, Gang affiliation and Child Exploitation.
• Work with Stakeholders to contribute towards the collation of soft intelligence information on CE issues/trends.
• Offer Educational Awareness raising within local authority Inc. placement providers, education, parents and young people.
• Develop and sustain productive working relationships with referring agencies to ensure the regular and appropriate referrals are received. 
• Engage with YP who have been reported found by Staffordshire Police following a missing episode from home and conduct Return Interview with them within specified timescales.
• Within the Return Interview identify "Push and Pull" factors that have attributed to the Missing Incident and work with the young person and or other services to prevent future missing incidents. All relevant information will be shared with Children's Social Care and Police.
• Manage a caseload undertaking assessments of young people’s needs and gathering all necessary information to develop intervention plans, vulnerability plans, within set timescales.
• Plan and deliver interventions in accordance with Catch22 policies and procedures and local authority guidance, to ensure effective use of resources and targets are achieved.
• Identifying and supporting access to additional or specialist services for young people and parents where necessary to ensure their needs are met and risks factors are reduced.
• Record all intervention, contacts and multi-agency correspondence in accordance with the service specification within prescribed Management Information Systems
• Complete all required monitoring information by set timescales to assist the production of feedback reports to funders and stakeholders to track and monitor progress against outcome targets, KPIs etc.
• Supporting and supervising volunteers/ mentors and student social workers on placement.
• In cases of Police investigation, giving additional support to young victims to make sure their voices and views are heard, and that they are supported and protected before, during and after a court case.

Qualifications

Minimum 5 GCSE’s or equivalent, grade “C” or above

Essential experience:

• Working directly with young people on level 2- 4 on the continuum of need presenting a variety of support needs including keep safe work with those involved in Child Exploitation / Urban Street Gangs
• Planning, delivering and evaluating support activities for and with young people and their carers
• Working in partnership with a variety of agencies to achieve agreed outcomes.
• Deliver training to groups of young people, parents and professionals
• Handlling sensitive and confidential issues with tact and diplomacy.

Additional information

Salary: from £23,000 (Grade D, Zone 3)

Face to face interviews will take place: October 2021 but we may call you before this date to discuss the vacancy with you. Please check your junk mail for invite to interview.

Contract: Fixed term contract until 30th June 2022, 37 hours per week with possibility of extension. Working hours are flexible between 8am and 8pm Monday to Friday including some weekends to meet the needs of the service.

Vetting and Clearance Requirements: Enhanced DBS check

You will need a current driving licence, business insurance and use of suitable vehicle for work, and be willing to travel across Stoke and Staffordshire to deliver/ coordinate service outputs. Broader travel may also be a requirement of the service.

The Integration Project at Coventry Citizens Advice supports the resettlement of refugees into Coventry. We are looking for someone to support the Integration team, including the Housing officers and the Caseworkers, in their operation enabling newly arrived individuals and families to settle into their new lives.

The project is funded by Coventry City Council and the Home Office to deliver resettlement services to former Afghan interpreters and their families who helped British Army in Afghanistan. Alongside this, we support individuals and families from Syria, Iraq, North Africa, Yemen and the Middle East moving to Coventry through the UK Government managed Resettlement Programmes.

The support work include a preparation phase prior to client arrival, followed by ongoing support around housing, finance, health, education and employment, in co-operation with key partners and other support services across the city.

You will have an understanding of current Welfare Benefits system, housing regulations, and financial management. Good verbal and written communication skills, ability to work within a diverse team and with a number of partners across the city is essential.

If you are looking for a challenging and exciting role and have previous experience of supporting clients, in particular refugees, we would like to hear from you.

For Job Description, Person Specification, and details of how to apply, please see Recruitment Pack attached.

Closing date 28 September 5.00pm

We're looking for two Supporter Care & Resource Centre Assistants to join our new Supporter Care & Resource Centre Team. We're looking for passionate and dedicated individuals who will ensure supporters receive a great experience, and are guided to getting involved further, helping to keep families close by whilst they look after their sick child in hospital. 

At Ronald McDonald House Charities UK, keeping families close is at the heart of everything we do; we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of sustainable income generation, exceptional relationship and supporter care, strong and effective communications and adherence to best practice.

We are looking for organised and supporter focused individuals to join our Supporter Care & Resource Centre at an exciting time of growth for the Charity.

This is a great opportunity for the right candidate; you will work closely with the all members of the Income Generation Team, to facilitate the support requirements to ensure existing income streams are maintained and improved. You will provide first class supporter care to new and existing donors, as well as support to the wider Income Generation team.

The right candidate will be a strong team player with a flexible approach to work and be excited at the chance to steward supporters in order to maximise their fundraising potential.

This is the perfect opportunity for someone who has worked in a similar team for a national charity and looking to bring their experience to a new challenge. The Job Description and Person Specification will tell you about the role itself and detail the kind of person we are looking for. Our web site will tell you more about the great work that we do and the difference we make to the lives of families with sick children. 

Duties and Responsibilities

Support work:

• To work with women to identify their, and their children’s, support needs and incorporate these into support plans
• To assess risk and to safety plan with women, reviewing assessments and risks regularly
• To provide practical support on a range of issues including housing, benefits, legal matters, and emotional support to enable women’s recovery from their experiences of abuse.
• To develop and deliver one-to-one support programmes for children to enable them to explore their experiences of abuse and address issues arising from this.
• To design and deliver group sessions for children to build confidence and participation within a mutually supportive environment.
• To support mothers to enable them to understand and support their children emotionally and practically and to build confidence in their own parenting skills.
• To deliver family support sessions with mothers and children designed to rebuild communication and develop strong parent-child relationships.
• To work alongside colleagues at BSWA’s Home Options Hub to provide advice and support to women around housing options and develop individual housing action plans with women, supporting women and children through their resettlement process where relevant
• To facilitate access to BSWA and its services and to refer and signpost into specialist statutory and community services where necessary to help meet needs
• To work within the monitoring and evaluation procedures for the project including encouraging feedback from service users and producing statistical information

Development:

Ø  To identify and develop support strategies to meet the needs of women and children seeking support

• To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project
• To participate in multi agency work as agreed with your line manager
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users and relevant monitoring data collected and recorded
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Duties and Responsibilities
Support Work:
 To work in partnership with mothers/carers to identify children and young
people’s support needs and to ensure those needs are met.
 To undertake needs analysis for each child and young person, to ascertain
the level of support needed and the type of activities required to meet their
needs.
 To develop and deliver a comprehensive programme of one-to-one and group
therapeutic and play sessions, and shared activities within refuge.
 To provide school holiday play schemes in refuge.
 To supervise and accompany children and young people on trips and visits
outside of refuge.
 To provide one to one support and family support with families living in the
community.
 To seek approval of all programmes with the refuge manager and ensure that
these are discussed with other relevant members of the staff team before
implementation.
 To participate in the development of informative literature for women and
children, including a children’s introduction pack, which is to be kept up-todate.
 To purchase/hire such equipment as necessary to undertake programmes
within budgetary constraints and with approval from the refuge manager.
 To carry out appropriate methods of communication with women, children and
young people living in refuge to keep them informed about opportunities and
updates on work that is taking place, including house meetings.
 To carry out detailed monitoring and evaluation of all support work, and keep
an accurate record of notes and comments in line with relevant legislation.
 To communicate regularly with mothers/carers about the work with their
children.

Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing the wellbeing hub, including risk and needs assessment and safety and support planning
• To participate in a rota of helpline cover and model and promote good practice in taking helpline calls
• To support volunteers and students in delivering support services
• To participate in a rota to cover at the hub and across community venues as necessary
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend training and conferences relevant to the post, in agreement with your line manager
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service andin all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Duties and Responsibilities

Administration:

• To work within BSWA’s administrative and financial systems.
• To ensure that adequate records are kept for all service users.
• To keep accurate records of financial transitions in line with BSWA’s procedures.
• To ensure that Health and Safety records are kept up to date.
• To monitor and evaluate the refuge service via various methods including feedback from service users and by producing statistical information.
• To keep inventories of all refuge contents.
• To contribute where appropriate to the preparation of returns for funders.

Support Work:

• To produce and regularly review Individual Support Plans (ISP) for each service user, in conjunction with the service user.
• To recognise women and children’s individual needs and refer to specialist agencies where necessary as part of their ISP.
• To identify the needs of women and children leaving BSWA refuge after being offered permanent accommodation.
• To identify and make links with existing projects and community services and to develop joint services where appropriate.
• To ensure the primary needs of residents are met. This includes medical, financial, housing, legal and education rights.
•  To organise activities and celebrations in the refuge for women and children which raise self-esteem, bring people together and broaden awareness.
• To assist women in making claims for any welfare benefits that they may be entitled to.
• To ensure that appropriate applications are made for re-housing.
• To accompany women as appropriate and agreed by your line manager, to case conferences and meetings that may affect their own and/or their children’s welfare.
• To make representations, as appropriate and agreed by your line manager, to external bodies in support of women and children.
• To keep the refuge ‘welcome pack’ up-to-date.
• Devise and implement appropriate methods of communication with women and children living in refuge, in agreement with your line manager.

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by:

1. maintaining BSWA communication records
2. following safety procedures
3. carrying out risk assessments in conjunction with your line manager
4. attending team and project meetings

• To attend in-house training.
• To attend support and supervision sessions with your line manager.
• To participate in multi-agency work and to develop a professional working relationship with external agencies.
• To contribute towards your project’s quarterly Management Committee report.
• To be involved in the Annual Review process.

Premises and Equipment:

·To take referrals and welcome women and children into the refuge.

• To ensure that the appropriate agreements related to tenancies are completed.
• To ensure that the appropriate agreements related to support are completed.
• To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance.
• To report to your line manager any difficulties in relation to the collection of rent and other charges.
• To ensure that any house rules are read and understood by new tenants and that all residents comply with them.

Training:

• To identify and attend training relevant to the post in agreement with your line manager.

• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.
• To raise awareness of the impact of domestic violence on women and children and of the BSWA services.

General:

• To maintain the confidentiality of the women, young people and children using the service and in all matters relating to the organisation.
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.
• To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to refuge work.
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
• To ensure the efficient use of resources at all times.
• To support volunteers in the delivery of BSWA services.
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
• To participate in the development and annual appraisal of a personal individual development plan with the line manager.
• To participate in 24 hour on call cover and provide emergency cover.
• To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post.

Duties and Responsibilities:

Support work:

• To recognise women and children’s individual needs, providing a short to medium term service to meet those needs
• To support the empowerment of the service user and facilitate their understanding of the dynamics of domestic violence
• To carry out risk assessment and safety planning with women
• To promote women’s safety within multi-agency arenas such as MARAC and Drive meetings
• To work with women to access services to help keep them and their children safe
• To facilitate access to BSWA and its services
• To devise and implement appropriate and safe methods of communication with women and children, in agreement with your line manager

Development

• To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the service
• To promote awareness of the impact of domestic violence on women and children and BSWA services
• To participate in multi agency work as agreed with your line manager

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that clear and accurate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Ø  To monitor and evaluate the MARAC IDVA and Drive Service, via various methods including feedback from service users and produce statistical information

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the project, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend in-house training
• To identify and attend training and conferences relevant to the post, in agreement with your line manager
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

Closing date: 28 September 2021 at 11.30pm
Interview: w/c 11th October 2021
 
We're looking for a results-driven individual with experience of supporting vulnerable people or those with complex needs and who are, or have been, rough sleeping, to join us as an Engagement Worker and play a vital role in our rough sleepers service.
 
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
 
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
 
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
 
About the Team
This innovative service based within Birmingham City Centre, aims to locate and engage with rough sleepers on the streets of Birmingham to move away from the streets into settled secure accommodation and to access the support they need to remain off the streets. A key feature of the service will be the involvement of people with lived experience of homelessness in service delivery and shaping its future.
 
About the Role
You'll be working to an assertive outreach model that places the emphasis on engagement, maintaining contact and relationship building in community settings. Your challenge? To build relationships with, and support a caseload of clients who are currently entrenched rough sleepers. Together, you'll develop co-produced, outcome focused support plans that reflect each participant's personal strengths and goals. We'll also count on you to co-ordinate interventions provided by other agencies to ensure that the right support is offered at the right time to enable each recipient to progress on their journey to recovery.
 
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
 
About you
Ideally you will have lived experience of homelessness or related issues, desirable to have own lived experiences surrounding multiple needs & accessing services. As well as a structured, calm and well organised approach, you will be forward thinking and flexible. What's more, you are familiar with working in a safeguarding framework have knowledge of relevant Birmingham based services and are not afraid to introduce new ideas, methods and processes to working practices when appropriate. You will need experience of using a range of IT tools, including case management systems, Microsoft Office applications, internet and email etc. The ability to type is desirable.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
 
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
 
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
 
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
 
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
 
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We deliver the Thrive into Work service on behalf of the West Midland Combined Authority. We offer one-to-one support to anyone who experiences barriers to finding work because of their physical or mental health. This service is known as Individual Placement and Support (IPS).  

The Role

As an Employment Specialist you will deliver our service in the West Midlands, supporting people who have a health condition which impacts upon their ability to gain work in stay in work, to find the right role for them.

This is a role where you can help to make a real difference to people’s lives. You will be working within communities (subject to Covid restrictions) embedded with Primary Care, Community Health Teams, and the wider community, delivering employment support to participants who want to find work, in parallel to the health treatment being delivered by NHS clinicians. You will meet with participants in local community settings such as libraries and cafes, providing one to one support to help people to find work. Our participants voluntarily access our services because they want support in finding work.  You will be working with a maximum caseload of 30 participants, meeting and exceeding performance targets for referrals, programme starts, employer engagement, job starts and sustainment, in compliance with contractual guidelines and quality procedures.

You will be great at engaging with people and building rapport, you’ll be solution focused and confident to make connections to help support the participants progress into work, e.g. with local employers and professional referral sources. You will have experience of supporting people with mental ill health or other health conditions into employment.

Key Requirements

You must have the following:

• Experience of supporting participants with mental ill health or other health conditions
• Experience of generating referrals
• Excellent communication skills
• Experience of delivering outcomes and working to targets

Closing date: 30 September 2021.

We will be shortlisting candidates as they apply therefore if you are interested in this opportunity, please submit your application asap.

About our Thrive into Work service

We help to empower people living with health conditions to find suitable and satisfying work.  Research suggests that being in regular work has positive effects on your health. If you have a health condition, being in work can help you to improve support networks and find ways to manage your health and wellbeing.

Participants accessing our services receive tailored one to one support to meet their needs and employment goals, and receive support with finding the right job, and support once in work.

This role is peripatetic with a mix of home based and in community working. You must have a driving licence and a car as you will be visiting participants and colleagues out in the community in the West Midlands.

Employee Benefits

At Shaw Trust you will be joining a supportive, values driven team, who are passionate about helping people.  Download the Job Description for full details and Person Specification. In addition to a competitive salary and being part of an organisation which makes a positive difference to people’s lives, as an employee of Shaw Trust you will receive: 

Paid leave

• 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday
• 3.5 days paid leave at Christmas
• 2 days paid volunteering leave each year

Opportunities to connect

• Join an employee network: LGBTQ+ Support Network, Racial Equality Network, Disabled Employee Network
• Join our employee voice group

Opportunities to progress your career

• Access to an online learning platform
• Access to internal apprenticeships
• Cross organisational career paths

Health and wellbeing

• Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps
• Health and wellbeing programmes including counselling via our employee assistance programme
• Discounted gym membership

Financial wellbeing

• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Online shopping discounts including supermarkets and DIY stores

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.  We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion.