Support Worker Jobs in Enfield, Greater London

Night Reconnection Assistant - Rough Sleeping Services

London 

£31,703 - £35,578 pa

Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?

Our client's Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join their teams as Night Reconnection and Night Assessment Workers in their services. In these roles you will: 

• Work as part of a busy team environment working closely with those affected by rough sleeping. 

• Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection or assessment plans and supporting clients into appropriate accommodation.  

• Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am) 

About you 

These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:

• Some experience of dealing directly with the public and/or customers in a busy service environment. 

• Good communication skills and the ability to work with others effectively to get things done.

• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

• You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. 

Closing date: 10am on 26 June 2024 

Interview and assessments on: w/c 08 July 2024 

We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Fixed term contract of 6-9 months

Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

The BridgeLink Centre is a thriving community centre situated in Isleworth which hosts a wide range of activities and events for all ages, including our weekly clubs for children and young people.  We are seeking to recruit a part-time Youth Worker to assist with the running of our Junior (8-11yrs) and Senior (12-18yrs) youth clubs at our community centre in Isleworth.

IvybridgeLink is a charity based in the heart of our community which delivers innovative programmes as well as essential services, working with local and national partners such as Hounslow Council and Sky.  At IvybridgeLink we care about our community, offering essential services as well as community activities. We take pride in our forward-thinking and transparent approach, making a tangible difference in the lives of those we serve. Are you ready to join our dedicated team?

This is an exciting opportunity to join our enthusiastic youth team to support and empower children and young people to grow, achieve and thrive.The post would ideally suit a candidate with a youth work, coaching or mentoring background who can oversee a variety of activities such as team games, multi-sports and within our new IT suite. 

Experience of working with children and young people is essential and experience of working with boys and young men desirable.  We are seeking someone with a coaching or youth work qualification or someone willing to complete a qualification.

Diversity, Equality and Inclusion:

IvybridgeLink Charity is an Equal Opportunities employer; we are dedicated to building a diverse, inclusive and authentic workplace.  We currently do not have a male member in the youth team and in order to provide an inclusive service to both young women and young men we are particualrly keen to hear from someone who identifies as male.

New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness. One stream of work is our Jobs, Education and Training (JET) team. The JET team support with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.

In this role, you will work with young people 1-1, holding small caseloads, as well as working with young people in groups and delivering employment or education-focussed sessions on a regular basis. You will also source and develop partnerships to create appropriate routes into employment and training opportunities. Alongside this, you will regularly support with delivery in our day-centre and will need to be able to work with young people from a range of backgrounds.

For more details, please see our Job Pack. 

• Starting salary: £31,200
• Deadline to apply: 9am Tuesday 25 June

 Operational Support Coordinator

Salary : £15,000 for a 3 day week 

Facing the Future is a Samaritans service offering peer support groups to people bereaved by suicide.  Since transferring the groups online in February 2021, we have supported over 800 people who have experienced loss by suicide.  The team of facilitators has grown in that time  from 15 to nearly 100 from all over the UK and Ireland. To help us move forward, we are looking for an empathetic individual strong on attention to detail and IT skills to be our Administrator.  This role is designed to give operational support to the service, the volunteer leadership team and to our volunteer Facilitators and Supervisors as we work together to deliver our mission that no-one should have to face this isolating bereavement alone. 

The responsibilities of the role are many and varied and will suit someone who is comfortable with managing a variety of tasks simultaneously.  Responsibilities include managing our confidential databases, and the processes involved in setting up groups for those people on our waiting list, managing communications to group participants and to Facilitators, and supporting our training programme .

This is a part time remote working role with support from the team at Central London Samaritans. 

The successful candidate will be a good communicator who is highly organised and remains calm under pressure. Importantly they should be able to manage change as we will be transferring our current systems over to Salesforce. Good listening skills are essential.

For a detailed Job Description, please download the supporting document attached to this summary. 

Closing date for applications will be 17.00 hrs Monday 24th June.

Interviews will take place on Zoom, and are expected to be during the period June 26th to 30th  

We are currently seeking a Team Lead to head up the delivery of support services for carers across the Southend Borough.  Working 37 hours per week with remote working with the flexibility to work from home and community venues in Southend. 

Tasks will encompass: managing the Carer Support Advisers within the team, providing personalised information and advice to carers, working with carers using a strength-based approach to identify their needs and plan support as required and building effective relationships and partnerships with commissioners, other organisations, partners and key stakeholders to create better outcomes for carers.

To be successful in your application, you will ideally need experience of managing a small team and building up relationships across partners and communities in order to deliver agreed outcomes within timescales.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within the Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable. 

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.

If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.  Please note that if you have not been contacted within one week of the closing date, your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

Job title: Supported Accommodation Administrator
Central London
Hours: 35 hours (full time) Monday-Friday 8am-4pm
Salary: £26,200 per annum

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Administrator to provide a welcoming environment to our residents and lead on the administration of systems that enables the Supported Accommodation services to operate effectively including housing management, referrals, financial management and health and safety.

This is an exciting role in our Supported Accommodation team that will be the first point of contact for the hostel and assist by inputting information on the client database to ensure that all staff have timely and accurate information about residents. You will also assist the Registered Manager in recording and reviewing documentation in relation to the Supported Accommodation (England) Regulations 2023 and our registration and regulation under OFSTED. In addition to this, you will work alongside our Support and Advocacy Practitioners to ensure that the residents feel safe, welcomed and encouraged to thrive.

Please refer to the job description for further information.

In your CV and Cover Letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation. 

We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced DBS check with barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity. If you are successful and have previously spent time working abroad, you will be required to obtain evidence of no criminal conviction from those counties. This is a safeguarding requirement.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

New Horizon provides a range of Youth Work opportunities for young people experiencing homelessness. One stream of work is our Jobs, Education and Training (JET) team. The JET team support with young people to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education.

In this role, you will work with young people 1-1, holding small caseloads, as well as working with young people in groups and delivering employment or education-focussed sessions on a regular basis.

As part of our service, we also aim to deliver a weekly group conversation class for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. While you will work with all young people in the service and support regularly with our day centre delivery, this role will focus on expanding our JET service to young refugees and asylum seekers, developing specialist networks and partnerships, and pathways to appropriate opportunities.

• Starting salary: £31,200
• Deadline to apply: 9am Tuesday 25 June

Please see our Job Pack for more information on the role.

Young Adult Carers Service Coordinator

Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.

As the Young Adult Carers Service Coordinator you will: 

• Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.

• Support the wider young carers service by being a first point of contact for telephone and email enquiries. 

• Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation. 

• Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.

To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply. 

Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at their Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children. 

As the Young Adult Carers Service Coordinator you must be:

• Available to work 9am to 5pm between Monday and Friday (with occasional evening and weekend work)

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 21st June

Interviews: Thursday 27th June at 336 Brixton Road

A fantastic opportunity has arisen for a part time (22.5 hours per week) Business Administrator for a fixed term of 6 months within the RAF Personal Support and Social Work Service (RAF PS & SWS).

We are seeking an enthusiastic, self-motivated, and flexible individual for the role of Business Administrator.  Your role will be to develop and maintain efficient and effective administrative systems that support and promote the delivery of the service to the RAF Community within the UK. As a Business Administrator, you will support the Business Support and Development Manager to develop administrative systems and processes in line with service modernisation and integration.

About the Team

You will be a member of the Business Support Team with responsibility for managing and co-ordinating a range of administrative duties to support the service, including the dissemination and collation of key information, supporting quality assurance activities, and providing administrative support for meetings and training events

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To carry out this role successfully you will be Proficient in MS Office applications, including but not limited to, Microsoft Teams, Outlook, Excel, Word and OneDrive.  You will be able to work on your own initiative to manage time effectively, meet deadlines and prioritise workload and have good organisation skills with high attention to detail.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Monday 24 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 02 July 2024

Job Opportunity: Women's Advocacy Support Worker

17.5 hours - 2/3 days per week

27k pro rata

1-2 year Fixed term contract

North London Refuge Based

Job Purpose: Seeking a compassionate Support Worker to provide high-quality support and safety planning to women and children in crisis and fleeing from domestic abuse. Responsibilities include empowering women to maintain accommodation, access benefits, legal advice, and community support.

Responsibilities:

1. Provide personal welfare support to women in crisis, ensuring a safe environment.
2. Maximise safety when providing support in the community.
3. Report safeguarding issues concerning children to authorities.
4. Assess benefit requirements and facilitate prompt uptake.
5. Inform survivors of legal protection rights and arrange legal advice.
6. Support community integration
7. Organise community-based activities and drop-in sessions.
8. Adhere to quality management system and maintain confidentiality.
9. Provide reports and seek feedback for service development.
10. Attend meetings and ensure compliance with regulations.

Qualifications and Skills:

• Previous support role experience, preferably in crisis intervention or domestic violence services.
• Understanding of domestic violence, safeguarding, and welfare benefits.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Cultural sensitivity and knowledge of local resources desirable.
• Experience of working with vulnerable people within homelessness, mental health or domestic abuse.

How to Apply: Submit your CV and cover letter demonstrating your relevant experience and passion for helping vulnerable individuals.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Do you want to make a difference for families with disabled children in Wales?

Contact is the UK charity for families with disabled children. Charity number 284912 (England and Wales). We support families, bring families together and help families take action for others – whatever their child’s disability or medical condition. We firmly believe that with the right support, families with disabled children can overcome the challenges they face, take control of their futures, and focus on what matters: being together and growing together. 

We’ve got a fantastic opportunity for someone passionate about making a real difference to families caring for children with additional needs in Wales.

Your role

As our new parent adviser you’ll  join our wonderful team in Wales as part of our Building Resilience Project.

In this part time, home-based role, you’ll have the opportunity to support and mentor parent carers, helping them develop their skills, knowledge, and confidence to make decisions that are best for their families. You’ll also help create and deliver well-being workshops for parent carers to empower, inform, and reduce their stress and help increase their confidence so they are able to access the benefits they are entitled to.  And you’ll work in partnership with money advice organisations across Wales, to set up referrals for parent carers to make sure they get all the financial support they need.

What we’re looking for

• Experience of working with and supporting families who have disabled children in Wales.
• Ability to support and mentor parent carers to develop the skills, knowledge, and confidence to make decisions that are right for their families.
• Experience in creating, facilitating, and delivering workshops
• Good organisational and administrative skills
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. leisure provision, education, respite care.
• Knowledge of issues relating to maximising income, accessing financial support, benefits, and other financial issues.
• Good communication, time management, and networking skills.

Interested in finding out more?

You can find out more details about the role in the job pack.

The role is home-based and can be done from anywhere in Wales, but we have a preference for candidates living in the following counties: Wrexham, Flintshire, Denbighshire, Conwy, Gwynedd, Powys, Newport, Monmouthshire, and Cardiff.

We welcome applications from parent carers who have lived experience of caring for a child with a disability or medical condition and wanting to take a step back into paid employment.

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

Important dates

Closing date: Sunday 7 July 2024 at 23:59
Interview date: Thursday 18 July 2024

Cynghorydd i Rieni, Cymru  

Contract: Contract tymor penodol – 22 Ebrill 2027

Oriau: 21 awr yr wythnos

Cyflog: £31,364 pro rata

Lleoliad: Gweithio o gartref, Cymru

Ydych chi eisiau gwneud gwahaniaeth i deuluoedd sydd â phlant anabl yng Nghymru?

Contact yw’r elusen yn y DU i deuluoedd sydd â phlant anabl. Rhif elusen 284912 (Cymru a Lloegr). Rydym yn cefnogi teuluoedd, yn dod â theuluoedd at ei gilydd ac yn helpu teuluoedd i weithredu dros eraill – beth bynnag fo anabledd neu gyflwr meddygol eu plentyn. O gael y cymorth iawn, credwn yn gryf y gall teuluoedd sydd â phlant anabl oresgyn yr heriau sy’n eu hwynebu, cymryd rheolaeth ar eu dyfodol a chanolbwyntio ar yr hyn sy’n bwysig, sef bod gyda’i gilydd a thyfu gyda’i gilydd.

Dyma gyfle gwych i rywun sydd yn frwdfrydig am wneud gwir wahaniaeth i deuluoedd sy’n gofalu am blant sydd ag anghenion ychwanegol yng Nghymru.

Eich rôl

Yn gynghorydd i rieni, byddwch chi’n ymuno â’n tîm gwych yng Nghymru, yn rhan o’n Prosiect Datblygu Gwytnwch.

Byddwch yn gweithio’n rhan amser ac o’ch cartref, i gefnogi a mentora rhieni sy’n ofalwyr, yn eu helpu i ddatblygu eu sgiliau, eu gwybodaeth a’u hyder i wneud penderfyniadau sydd orau i’w teuluoedd. Byddwch hefyd yn helpu creu a chyflwyno gweithdai lles i rieni sy’n ofalwyr er mwyn grymuso, rhoi gwybodaeth a lleihau straen a chodi’u hyder fel y gallant hawlio’r budd-daliadau y mae ganddynt yr hawl iddynt. Byddwch chi’n gweithio mewn partneriaeth gyda chyrff cyngor ariannol ar draws Cymru, i gyfeirio rhieni sy’n ofalwyr i sicrhau eu bod nhw’n cael y cymorth ariannol angenrheidiol.

Yr hyn yr ydym ni’n chwilio amdano

• Profiad o weithio gyda theuluoedd sydd â phlant anabl yng Nghymru, a’u cefnogi.
• Gallu cefnogi a mentora rhieni sy’n ofalwyr i ddatblygu’r sgiliau, yr wybodaeth a’r hyder i wneud penderfyniadau sy’n iawn i’w teuluoedd.
• Profiad o greu, hwyluso, a chynnal gweithdai
• Sgiliau trefnu a gweinyddol da
• Gwybodaeth a phrofiad o’r materion a’r pryderon sy’n effeithio ar deuluoedd sydd â phlant anabl e.e. darpariaeth hamdden, addysg a gofal seibiant.
• Gwybodaeth am faterion sy’n ymwneud â chynyddu incwm, hawlio cymorth ariannol, budd-daliadau, a materion ariannol eraill.
• Sgiliau cyfathrebu, rheoli amser a rhwydweithio da.

Eisiau gwybod mwy?

Cewch fwy o fanylion am y swydd yn y pecyn swydd.

Gellir gwneud y rôl hon o gartref o unrhyw le yng Nghymru, ond byddai’n well gennym ymgeiswyr sy’n byw yn y siroedd hyn: Wrecsam, Sir y Fflint, Sir Ddinbych, Conwy, Gwynedd, Powys, Casnewydd, Sir Fynwy a Chaerdydd.

Croesewir ceisiadau gan rieni sy’n ofalwyr sydd â phrofiad o ofalu am blentyn sydd ag anabledd neu gyflwr meddygol ac sydd eisiau camu’n ôl i gyflogaeth am dâl.

Sut i wneud cais

Cwblhewch ffurflen gais a ffurflen monitro cyfleoedd cyfartal (gellir lawrlwytho yn rhan o’r pecyn swydd) a’u hanfon erbyn y dyddiad a nodir isod.

Dyddiadau pwysig

Dyddiad cau: 07.07.2024 @ 23:59
Dyddiad cyfweld: 18.07.2024

Job Purpose

Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.

The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.

The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.

You can download a PDF of the full job description for this role at the bottom of the page.

Place of Work

The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
• Deliver monthly wellbeing peer support groups/workshops
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Link in with specialist debt and money support agencies
• Provide information on employment opportunities and training support for clients
• Signpost to other relevant services in the boroughs, or further afield

Person Specification

Knowledge & Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
• Knowledge and understanding of Mental Health problems and how they are impacted by social issues
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner  
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records

Skills & Attributes

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Facilitate and deliver peer support groups for longer term improved wellbeing
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals 
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Strong organisation and administrative skills 
• Flexibility in overall approach to work 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights​ and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning. 

We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.

In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.

Position: Specialist Teaching Assistant

School: TreeHouse School, Muswell Hill, N10 3JA

Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)

Salary: £24,674 to £26,271 (based on experience)

About the School:

TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.

As part of the Ambitious About Autism team, you will enjoy the following benefits:

• Term time only role (yet paid across 52 weeks)
• A competitive salary of up to £26,271 and an increase every September
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with experts in the Autism industry with 1:1 meetings and training provided
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.

Start date: September 2024

(Please note, this role may close earlier than the end date dependent on the volume of applicants)

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.