Support workers jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support is looking for warm, caring, and proactive Relief Support Workers to provide person-centred care at our respite service in St Helens. The service provides planned respite care for adults aged 18 and over with learning disabilities, mental health needs, and physical and sensory disabilities.
Thyme Lodge, a modern detached house in Clockface, offers a relaxed, homely environment with 5 en-suite bedrooms, a communal lounge, conservatory, sensory room, and an open-plan kitchen and diner. As a Support Worker, you will provide personalised care, helping service users develop friendships and learn new skills. Activities include day trips to Blackpool, local safari parks, and picnics, as well as annual events such as summer fairs, BBQs, and Christmas parties.
Your duties will include developing trusting relationships with service users, carrying out administrative and housing management tasks, and supporting individuals with domestic tasks and daily living skills. While some shifts may involve lone working, we generally work as part of a small team with on-site management support.
A minimum of twelve months of care experience is essential, and a passion for providing person-centred care in a friendly environment is key.
The service is within walking distance of Lea Green train station, with several bus routes nearby and on-site parking available. A valid driver’s license is essential.
As a Creative Support Bank Staff member, you will have access to our free app, allowing you to pick up shifts nationwide and providing service information, including directions. You will be paid weekly.
Vacancy Reference Number: 89004
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit creative, self-motivating and resourceful individuals with a willingness to go the extra mile to provide personalised support to individuals with a learning disability at one of our Trafford services, based in Altrincham.
You will possess excellent communication skills, be resilient, energetic and adaptable to meet individual needs of the people we support. Good knowledge of the local community is essential.
Relief Support Worker Duties:
- A commitment to making a positive difference in individuals’ lives
- Develop and sustain warm and trusting relationships with service users
- Carry out general administrative duties and housing management tasks
- Work safely and responsibly without direct supervision in service user’s own home
We are looking for candidates from all walks of life. A minimum of twelve months previous care experience is essential for this role, as is a passion for providing person-centred care and support in a bright, friendly environment! A clean driving licence is also essential alongside the willingness to drive service users’ cars.
As a Creative Support Relief Staff member, you will have access to our free app, which allows you to pick up shifts in any area of the country and provides information on the service, including directions. You will be paid on a weekly basis.
Vacancy Reference Number: 89010
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the commitment and positive values to make a difference to the lives of people living in a supported living service in Leeds?
Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. Our supported living services in the Leeds area provides person-centred support to adults who are on the autistic spectrum.
We are looking for calm, resourceful and energetic Relief Support Workers who are well motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to tenants to take part in all aspects of every day life and to enjoy a wide range of activities. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.
Vacancy Reference Number: 86562
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with learning disabilities living in their own homes in Salford.
Our service in Salford provides care and support to individuals with a range of support needs including learning disabilities and complex needs. We have a strong history of helping individuals with a wide range of needs to live independent and fulfilling lives, ensuring that our service users enjoy opportunities for personal development and engaging within their local communities. You will need to work flexibly with the upmost positive regard for the individuals we support.
Relief Support Worker Duties:
- Provide person-centred support to our service users on a flexible relief basis as and when required
- To assist service users in the administration and monitoring of prescribed medication in accordance with the Scheme’s Medication Policy.
- To enable service users to become as independent as possible and to grow in confidence, competence and personal effectiveness in areas such as: personal care, social skills/relationships, daily living skills and many more.
- Support service users in maintaining the safety, security and comfort of their homes.
- To promote the self-esteem, happiness and emotional health of service users.
A minimum of twelve months of relevant employed experience is essential for this role.
Vacancy Reference Number: 86606
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





We are currently looking for Residential Support Workers to join our established team in Bedford, Bedfordshire located off of Goldington Road. Our residential support workers provide care and support for 5 individuals with learning and physical disabilities, and other needs to enjoy an excellent quality of life in this residential care home. If you would like the rewarding role of working with people who have learning disabilities to achieve their life goals and join the local community then we would love to hear from you.
The service is located 10 minutes from Bedford town centre off of the Goldington Road and near to Goldington Green. There is free onsite and on-street parking for staff and good transport links via the Number 10 and 27 buses. The service is a large bungalow with an expansive garden which the individuals love to spend time in during the warmer weather.
Individuals living at the service are sociable and active and enjoy lots of interaction with their staff. They enjoy spending quality time with the staff team at the service and out in the community. Examples of activities include walks around the local area, going shopping, sensory activities, shopping in the town centre, day trips out, visiting arts and crafts, and board games.
Support Worker duties include:
· Providing respectful and dignified personal care including the administration of medication
· Working shifts which include evenings, weekends and bank holidays
· Supporting service users with the activities they enjoy, such as bowling and going on walks around the Bedford area
· Supporting individuals to manage all aspects of their home environment and ensure it is reflective of their personal tastes and preferences
· Support with budgeting and finances, cooking and meal preparation
Experience is not essential for this role as full training will be provided. However, you must be able to demonstrate a warm and caring personality with a positive and proactive approach to the role. We welcome applications from experienced practitioners, graduates and individuals looking to pursue a career in social care.
Vacancy Reference Number: 82934
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a flexible, reliable, and enthusiastic Support Worker to deliver services for Young Carers aged 5–16. The role involves three key parts. The first is delivering engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is providing one-to-one support to help Young Carers manage challenges, access services, and prioritise their mental and emotional wellbeing. The third is leading outreach with schools, colleges, community settings and professionals to identify and engage hidden Young Carers.
About The Role:
You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. Alongside group activities, you will offer one-to-one support to individual Young Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers.
This is a part-time post (3 days per week). Flexibility is required, with regular evening and occasional weekend work.
Key Requirements Include:
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Experience working with children, young people, or vulnerable groups
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Experience facilitating groups or activties
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Ability to provide one-to-one support in a sensitive and empowering way
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Strong communication skills with young people, families, and professionals
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Reliable, punctual, and flexible
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A strong understanding of professional boundaries and confidentiality
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Willingness to work evenings and weekends when required
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Commitment to equality, diversity, and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Please send your C.V and a comprehensive cover letter detailing how you meet the person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for confident Relief Support Workers to provide person centred support to service users within our Billingham services who have a learning disability and complex needs so that they can experience a wide range of opportunities for personal development.
As a Relief Support Worker, you will provide respectful personal care and support in various daily tasks, including cooking, cleaning, housework, and other life skills. Your role will also involve assisting service users in accessing social and leisure activities, developing warm and trusting relationships with them, and performing general administrative duties, housing management tasks, and medication distribution.
You’ll need to have skills in positive communication and engagement, demonstrating unconditional positive regard for the people we support. Confidence to work within a positive behavior support framework, accept responsibility, and develop as a skilled practitioner is essential. You must be able to follow agreed guidelines and work positively within a consistent, mutually supportive team ethos.
Preferably, you should be a car driver, as there may be opportunities to drive service users’ cars to participate in community activities in Billingham.
This position is perfect for fitting around personal commitments, study, or caring responsibilities. Previous employed care experience of at least twelve months is essential for this role.
As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly.
Vacancy Reference Number: 86550
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking individuals who are strong, resilient, warm, motivated, and approachable with a strong value base to support service users with complex learning disabilities and physical health support needs to live within their own tenancies.
We support service users in all aspects of their daily living, promoting choice, independence inclusive of personal care and moving and handling tasks, inclusion and wellbeing. You must have skills and/or knowledge in re-enablement principles. Working as part of our Swinton based team on a rota basis which does include sleep in shifts, you will deliver flexible, person centred support. Experience is essential.
Relief Support Worker Duties:
- Providing respectful personal care, practical and emotional support
- Assisting Service Users to participate in the local community
- Ability to work flexibly in shifts over the weekend including waking nights
- Develop and sustain warm and trusting relationships with service users
- Collaborating with colleagues, families and involved professionals to ensure a coordinated and consistent service
As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country, provides information on the service and shifts as well as directions. You will be paid on a weekly basis. 12 months prior experience is essential for this role.
Vacancy Reference Number: 86568
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire.
£27,352.00 per annum, working 40 hours per week.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.
A full driving licence is required for this position.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
About you:
Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places.
Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming.
Is confident enough to try new things and take positive risks on a regular basis.
Exudes a warm friendly and fun presence.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is persistent and determined in adverse circumstances.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Ability to cope positively with challenging and diverse behaviour.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate and experienced Support Worker to take on the role of Senior Support Worker in our busy complex supported services. It is essential that the applicant has experience with working with people with complex needs.
The successful applicant will support senior managers to provide high quality services across some of our welcoming supported living and services.
The people we support enjoy energetic lives and we are passionate to support people to achieve their dreams and aspirations in addition to promoting their health and wellbeing. We welcome candidates who like to think outside the box, who promote meaningful experiences and lasting relationships for the people we support to help them to feel connected to and valued by their communities. We have a strong emphasis on supporting the development of independent living skills to promote confidence, emotional wellbeing and social capital.
You will need to have experience of working in the field of learning disabilities, mental health and autism, and have experience of leading and managing teams.
Vacancy Reference Number: 87346
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs.
We are looking for enthusiastic, resourceful and energetic Relief Support Workers who are well motivated, hardworking and keen to join our friendly team in Stockport. You will provide person-centred support to tenants to take part in all aspects of everyday life and to engage and participate with the local Stockport communities.
Previous experience is essential. You will receive a full local and corporate induction. You will be paid on a weekly basis.
The Relief Support Worker role enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.
Vacancy Reference Number: 86560
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a passionate and experienced Senior Support Worker to join our team in Salford. Our services support individuals with learning disabilities and intensive support needs across two shared supported living services and four flats, empowering them to lead fulfilling lives.
This role involves providing respectful personal care, administering medication, and assisting service users with daily tasks. You will work closely with individuals, their families, colleagues, and professionals, ensuring the best outcomes. Additionally, you will oversee staff development, including training, supervision, and appraisal, while supporting managers with business planning, service improvements, and regulatory compliance.
We require a minimum of two years’ experience in care, a Level 3 Health and Social Care qualification, and previous staff supervision experience. Flexibility to work on a rota, including sleep-ins, is essential. If you’re ready to be part of a supportive and dynamic team that makes a real difference, we’d love to hear from you!
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Vacancy Reference Number: 86537
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a motivated, caring Relief Support Worker to provide person-centred support 12 service users with learning disabilities and complex needs in Wythenshawe. This is a fantastic service which enables great outcomes for the people we support.
“The best thing about working here is the range of activities I get to do, today I am supporting Sam to go to the Zoo. Sam loves the animals and it’s a really fun day. Tomorrow it’s swimming with the girls and Sunday morning we will be off to church. I love my job!”– Maria, Support Worker
A minimum of twelve months employed experience of working with people with a learning disability is essential. You must be warm and able to work in a person-centred way with people with a learning disability. The service is easy to travel to with excellent public transport by bus and tram. Located only 20 minutes away from Sale, Chorlton, Didsbury, Cheadle and Manchester Airport.
We have a range of flexible hours to suit you and your family. As a Creative Support Bank Staff member you will also have access to our free app which allows you to pick up shifts in any area of the country, provides information on the service and shifts as well as directions. You will be paid on a weekly basis.
Vacancy Reference Number: 86535
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Mental Health Accommodation in Brent.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience o
f the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires a quick learner who can gather and process detailed information accurately, make informed decisions, and share relevant information appropriately while maintaining confidentiality. It involves working constructively and collaboratively in high-pressure environments, often with individuals displaying challenging behaviour, requiring a calm, solution-focused, and non-judgemental approach. Optimism about clients' capacity for change, a strong understanding of safeguarding responsibilities, and a flexible attitude toward working unsociable hours including early, late, and occasional weekend shifts are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we
. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Refugee Council supports separated children across England and part of our service is a team of staff based at the port of Dover, working 24/7 to provide a temporary safeguarding service for children arriving there, ensuring that their basic needs are met while they await transfer to the care of a local authority. The unit is reactive to the needs of clients, who may arrive at any time, and staff are expected to cover a variety of shifts.
As a Support Worker, you will assess the basic needs of newly arrived clients and provide an appropriate service, including food, clothing, and access to hygiene facilities. You will work in the best interests of the child and ensure all safeguarding issues are responded to, reported and accurately recorded.
For full details about the role, please download the job description.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 19 September 2025.
This vacancy may close earlier than the stated deadline if a high volume of applications is received. We encourage interested candidates to apply as soon as possible.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.