Supported living manager jobs in west london, greater london
Job purpose
As part of our new strategy, we aim to grow our income significantly over the next five years. Our current income is £12.4m per year. We have strong and realistic foundations for this aim and a secure base of income from long-term committed funders including Arts Council England, Mohn Westlake Foundation, Waterstones, The Julia Rausing Trust and the Welsh and Northern Ireland governments. These funders enable us to reach children through our flagship programmes, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at BookTrust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working cross-organisationally to support the reporting of BookTrust’s multi-million-pound Arts Council England grant.
You will support BookTrust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
About the postholder
We believe there is considerable potential for this role to significantly increase the number of trusts BookTrust partners with and offers a fantastic opportunity to work across the organisation and develop skills and experience. We want to hear from ambitious fundraisers who want to make their mark and create a lasting difference to the lives of children and families.
Our ideal candidate will be confident and outgoing with experience of personally developing multiple four and five figure funding relationships from trusts and foundations. We are seeking someone with great communication skills who can write with flair to develop compelling applications and reports and speak passionately and articulately about BookTrust’s work to the staff and trustees of trusts and foundations.
Please read the attached Job Description for more info.
The client requests no contact from agencies or media sales.
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
In this role, you’ll lead major clinical research programmes, including a strategic clinical trial funding scheme, build strong partnerships across the research community, and oversee the UK Blood Cancer Research Network. You’ll help shape funding opportunities, ensure robust programme governance, and champion meaningful involvement of people affected by blood cancer to drive impactful, patient-centred research.
We’re looking for someone with experience delivering research funding programmes, strong knowledge of UK clinical research, and excellent communication and relationship-building skills. You’ll be confident managing multiple projects, using data and technology, and working with diverse stakeholders. A relevant science background and ability to improve systems and processes will help you thrive.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
Please note, we may close this ad early at our discretion.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with The Passage to recruit an exceptional interim Head of Supporter Engagement and Events for a maternity cover contract.
This is a pivotal leadership role within The Passage's Fundraising and Communications team, responsible for driving supporter engagement and delivering a diverse portfolio of fundraising programmes. From special events and individual giving to community fundraising and celebrity ambassador engagement, this role ensures supporters are at the heart of everything The Passage does.
About The Passage
The Passage are an incredible charity based in Westminster providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Last year, they supported over 2,000 people experiencing, or at risk of, homelessness.
- Location: London, with some hybrid working
- Salary: £56,960
- Contract: Maternity Cover (exact dates TBC)
- Annual Leave: 33 days including Bank Holidays
- Hours: 40 hours per week
The Role
As Head of Supporter Engagement and Events, you will lead a talented team to grow and diversify income streams, ensuring a first-class supporter experience. As part of the Senior Management Group, you will also contribute to organisational strategy and represent The Passage externally.
Key Priorities During the Contract
For the duration of the maternity cover, the successful candidate will focus on:
- Personally leading the development and delivery of core events including Garden Party, Big Sports Quiz, A Little Night Music, and Laughter to the Rafters.
- Developing and implementing processes to streamline, improve and enhance supporter data and communications.
- Leading the implementation of the supporter journey strategy, collaborating with colleagues across fundraising and communications to ensure a seamless, personalised, and data-driven experience for all supporters.
- Managing relationships with Passage Ambassadors, particularly Dara O'Briain, who plays a key role in our annual comedy event, Laughter to the Rafters.
- Working closely with the Head of Development to enhance the special events programme and identify opportunities to uplift income across corporate, trust and major donors.
- Provide coaching and direction to a multi-functional team, fostering collaboration and innovation.
- Budget Management: Prepare accurate forecasts and monitor KPIs to achieve ambitious income targets.
About You
We are looking for a dynamic and strategic leader with:
- Proven experience in developing and implementing successful fundraising strategies.
- A track record of achieving and exceeding income targets.
- Expertise in event planning and delivery at a senior level.
- Strong leadership skills and experience managing multi-functional teams.
- Ability to leverage celebrity involvement and deliver exceptional supporter stewardship.
- Financial acumen and experience managing budgets and KPIs.
To apply
To register your interest in this brilliant opportunity and request a job pack, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call.
Key Dates:
Closing Date: Midday Monday 12th January
Interviews Stage 1 - w/c 19th January
Interviews Stage 2 and Offer - w/c 26th January
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Family Support Worker – Thames Valley
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Thames Valley and surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At SATRO our mission is to raise young people's aspirations about their futures, and help equip them with the skills and confidence they need to pursue their goals.
About the role
Crucial to achieving our purpose, great outcomes and meaningful impact are our relationships with businesses. This role is all about raising our profile and building new partnerships with businesses that deliver financial and practical support, be that covering the cost of a programme or school activity, or encouraging colleagues to volunteer.
About you
We are looking for someone with experience of telling stories in a way that engages and inspires, and a track record of winning new business partnerships to support our growth.
You should be a confident and creative communicator, experienced at raising awareness and enhancing profile, great at building relationships and passionate about what we're trying to achieve. We have a focus on STEM industries, so an interest or familiarity would be helpful, but is not essential.
About us
You will be joining a passionate and dedicated team who are committed to harnessing our relationships with businesses to raise young people's aspirations about their future careers, and through those partnerships help them understand employer expectations and develop the skills they will need to be successful.
We offer flexible working arrangements, a fun and supportive working environment and 28 days annual leave plus Bank Holidays (pro rata)
For more details please see the attached role description.
Inspiring young people about the possibilities and breadth of STEM careers, and giving them the skills and confidence to pursue their goals
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
International Finance Manager
Reports to: Finance Director
Contract: Part-time
Interview process: Will be in the New Year
Role Purpose
As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time.
You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes.
Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact.
Core Responsibilities
1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking)
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Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure.
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Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub).
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Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables.
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Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies.
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Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders.
Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director.
2. Financial Oversight and Reporting
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Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance.
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Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets.
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Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles.
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Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability.
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Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards.
Reporting cadence: Monthly reconciliation and quarterly financial performance report.
3. Due Diligence and Compliance
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Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks.
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Review and verify partner documentation, including governance, financial statements, and risk assessments.
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Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions.
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Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients.
Reporting cadence: Monthly compliance report; real-time escalation of risks.
4. Project Hosting Grant Management
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Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting.
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Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports.
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Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking.
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Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements.
Reporting cadence: Monthly hosted partner grant activity and variance report.
5. Hosted Grantmaking Grant Management
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Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds.
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Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees.
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Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative.
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Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub.
Reporting cadence: Monthly hosted grantmaking fund performance review.
6. Collaboration with Partnerships and Delivery Teams
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Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams.
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Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting.
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Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams.
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Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners.
Reporting cadence: Monthly Delivery Circle coordination meeting.
7. Process, Systems, and Continuous Improvement
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Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure.
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Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden.
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Identify bottlenecks, recommend process improvements, and support implementation across teams.
Reporting cadence: Quarterly systems and improvement review.
8. Risk Management and Audit Support
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Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns.
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Support external and internal audits, providing complete and accurate grant documentation.
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Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times.
Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal.
Key Relationships
Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead.
External: Funders, hosted partners, hosted grantees, and auditors.
Performance Indicators
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100% compliance with funder and grant reporting deadlines.
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100% of grants processed with complete due diligence and documentation.
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Zero unresolved financial discrepancies in grant records at month-end.
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All funder and hosted partner reporting delivered on time and to standard.
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Continuous improvement in efficiency and accuracy of grant management workflows.
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Positive feedback from funders and hosted partners on financial clarity and service quality.
Qualifications/Experience
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Internationally recognised finance qualification.
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Ideally use of Sage but not essential.
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Experience of the not for profit sector.
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Experience managing Grants advantageous.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
We’re looking for a creative and passionate person to lead on our policy and communications work for this maternity cover. This role offers a great opportunity to play a key role in improving impact across the charity and the lives of those affected
The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research.
One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965.
Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine.
The role
People living with migraine are at the heart of our organisation, while our research highlights the urgent need to reduce the inequity we see for those living with the condition. You will ensure their voices are heard by decision makers and the public and get closer to our vison of ‘a world where migraine doesn’t stop anyone from living the life they want’.
You should be able to deliver high-impact communication campaigns, and have a real interest in policy. A skilled communicator yourself, you will be able to manage a broad role with the ability to build and nurture relationships with a wide range of stakeholders. Overall, you’ll bring a desire to create positive change.
You’ll work closely with the CEO and be a key member of The Migraine Trust’s Senior Management team, leading our strategic direction on communications activity alongside targeted public and political campaigns.
Key responsibilities:
- Lead the delivery of the organisation’s 2026 policy and communications plans and coordinate the development of plans and budgets for 2027
- Oversee development and delivery of the charity’s policy and public affairs strategy, ensuring a strong evidence base and meaningful involvement of people living with migraine
- Manage work our public affairs agency to deliver targeted influencing projects to improve migraine care, workplace support, and parliamentary engagement
- Shape policy recommendations and develop strategies to engage key stakeholders including parliamentarians, policymakers, clinicians, employers and partner organisations
- Monitor the external policy environment identifying risks, opportunities and emerging issues relevant to migraine
- Work with the team to develop and execute creative and impactful communications campaigns to raise the profile of the charity and tackle misunderstanding around migraine
- Ensure content across all channels – including media, digital, social and publications - is on brand and reflects our values and core messaging
- Ensure our online presence meets the needs of our stakeholders, and is fit-for-purpose for current and future organisational needs
- Oversee production of relevant reports, marketing materials and key publications working with freelance agencies and designers as required
- Work closely with Fundraising colleagues to identify and develop opportunities that support organisational growth
- Ensure all those living with migraine and their voices are central to our policy, campaigning and communications work
- Act as a spokesperson when necessary, representing the charity externally
The above is provided for guidance and is not an exhaustive list of all accountabilities that the post holder may have over time.
Knowledge and Experience
Essential
- A creative and experienced communications leader
- Wide experience working in the field of communications (in house or agency) and able to demonstrate knowledge of a broad range of communications activities
- Demonstrable experience of developing media strategies and managing media relations to achieve results
- Ability to deliver policy and public affairs strategies that create change
- A strategic thinker able to develop new ideas and turn these into action
- A strong leader and manager
- Excellent written and spoken communication skills and the ability to communicate, engage and build relationships with a wide range of audiences across the organisation and externally
- Calm under pressure with sound judgment
- Confidence to represent The Migraine Trust externally including public speaking as necessary
- Ability to manage a diverse workload and work under pressure.
Desirable
- Experience working within a health, disability, or long-term conditions context
- Experience of the voluntary sector and/or lived experience engagement
- Knowledge of digital transformation or digital communications best practice
The Migraine Trust is an equal opportunities employer, and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.
How to apply
For the full role description, and to apply, please visit our website. Interviews will be week commencing 5th January. If you would like an informal discussion to find out more about the role before submitting an application, or have any other queries, we encourage you to get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Engagement Manager
Contract type: Permanent – Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 to £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Digital Content and Experience team manages our online platforms and content, delivering best-in-sector digital experiences designed to increase brand awareness, brand love and income.
About the role
As our Senior Digital Engagement Manager, you will champion strategic social media, digital campaigns and experiences, working closely with communications, fundraising and campaigning teams to drive sustainable change.
In this role, you will:
- Deliver and continually optimise organic social media strategy.
- Line manage the Social Media Manager.
- Lead on the expansion of the digital channel mix in key growth areas.
- Refine and continually optimise WaterAid’s approach to social video.
- Lead on delivering priority digital engagement projects.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Experience in strategic planning/development and digital channel management.
- Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid.
- Line management experience, the ability to lead and motivate others, and drive change.
- A strong understanding of the digital landscape and ability to respond creatively to emerging trends and technology.
Although not essential, we’d prefer you to have:
- Experience of creating content for and strategically growing YouTube channels.
- A solid understanding of SEO techniques, user experience, testing and conversion optimisation.
- Experience of working with content management systems.
Closing date: Applications close 12:00 PM UK time on 2nd January 2026. Shortlising and interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, results-driven fundraiser ready to make a real impact?
Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.
About the role
As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.
Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent
What you’ll do
- Lead revenue fundraising strategies and secure income through personal efforts.
- Manage and develop a talented fundraising team.
- Build strong relationships with donors, partners, and stakeholders.
- Design compelling campaigns and optimise performance using data insights.
- Deputise for the Head of Income and Growth when required.
What we’re looking for
- Proven experience in managing multiple fundraising streams and meeting income targets.
- Strong leadership and team management skills.
- Excellent communication and relationship-building abilities.
- Strategic thinker with a track record of delivering results.
- Knowledge of fundraising compliance and best practices.
Why join us?
- Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
- Work on a high-profile capital appeal and exciting projects.
- A supportive, inclusive workplace where your ideas matter.
- Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionStep into a pivotal role supporting the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income for Marie Curie. You’ll lead on implementing team strategy, refining processes, and championing high standards across a busy, specialist function.
Help shape the future of legacy giving at Marie Curie. As our Legacy Administration Team Leader, you’ll play a key role in protecting and optimising one of the charity’s most important income streams.
In this role, you will:
- With advanced knowledge of UK-wide legacy administration and multi-jurisdiction practice, you’ll manage your own complex and contentious caseload handling sensitive issues, mitigating reputational risk, and ensuring Marie Curie receives its full entitlement.
- As a confident people manager, you’ll mentor and develop three Legacy Officers, driving performance through regular 121s, quality monitoring, and clear KPIs. You’ll embed a positive, high-performing team culture while ensuring consistent, accurate and timely casework.
- You’ll work collaboratively with solicitors, executors, internal teams and co-beneficiary charities, representing Marie Curie with professionalism and care. You’ll also lead projects, support governance work, and deputise for the Legacy Administration Manager when required.
- If you’re passionate about leadership, expert legacy practice, and making a real impact within a major UK charity, this role puts you at the heart of safeguarding and growing crucial legacy income.
Skills Needed
- Proven line management experience, including mentoring, performance management and developing high performing teams.
- Advanced knowledge of legacy administration and experience within the charity sector, including wills, probate, trusts, tax and estate management.
- Experience managing complex and contentious caseloads, with the ability to handle sensitive issues and mitigate reputational risk.
- Strong understanding of multi-jurisdiction legacy processes across the UK, with confidence navigating varied legal and operational requirements.
- Excellent stakeholder management skills, able to build effective relationships and influence outcomes with solicitors, executors, co-beneficiary charities and internal teams.
- Exceptional attention to detail when managing casework including when reviewing legal documentation and estate accounts
- High-level communication skills, able to engage sensitively and professionally with family, friends, legal professionals and members of the public.
- Commitment to Marie Curie’s values, fostering a positive team culture and collaborative working across the organisation.
Please see full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026)
Salary: £41,000 + London Allowance (£3,500)
Contract: Contract, 12 months
Based: Homebased (can be based in London office 2 days per week)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional Information
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
AFRIL is recruiting for an experienced, dynamic Senior Caseworker to join our growing Casework Team. The successful candidate will provide advice and casework to asylum seekers, refugees and migrants in South East London on matters relating to housing and homelessness, welfare benefits, NRPF support, community care and asylum support. The candidate has the exciting opportunity to lead on the delivery of AFRIL's Casework Drop-in for asylum seekers and recently granted refugees, supported by a Caseworker and Outreach Volunteers. The post holder, if not already Immigration Advice Authority (IAA) accredited, will also be supported to obtain IAA Level 2 accreditation, to embed some immigration legal advice into their broader caseload.
AFRIL’s Casework Service also uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. The successful candidate will have the opportunity to feed into AFRIL's broader policy work, and develop local partnerships.
This is an exciting and integral role within a supportive and dynamic team, with strong opportunity for career development within AFRIL.
Please submit your CV and a cover letter – no more than two sides of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Sunday 4th January 2026.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Our volunteers are at the heart of everything we do at Richmond Borough Mind. They help us deliver a wide range of mental health services to our community, from counselling, Peer Group Network, Peer Support to Crisis support. Their dedication makes a real difference and we are committed to supporting them every step of the way.
We are seeking a passionate and proactive Volunteering Coordinator to ensure our volunteers feel valued, supported and inspired. In this role, you will:
· Identify and plan for the organisation’s volunteer needs.
· Lead on volunteer recruitment, induction and retention.
· Provide guidance, training and personal development opportunities — with a particular focus on supporting those with lived experience of mental health.
· Build strong relationships, fostering a positive and inclusive volunteer culture.
About you
If you are a natural people-person who thrives on building connections, with experience in volunteer coordination and administration, and you have excellent communication and organisational skills, this role is for you.
This role requires flexibility and a willingness to travel within the Borough of Richmond. In return, you’ll join a dedicated team in a supportive environment where your work will have a tangible impact on people’s lives.
RB Mind offers:
· Flexible working
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Interviews will be held soon after the closing date of Sunday 14th December.
Please address in your cover letter how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
We are looking for a proactive and organised individual ensuring that all of Ella’s premises, including the office, community hub, and safe houses, are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.
You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.
Facilities management
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Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.
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Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.
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Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.
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Maintain clear records of repairs, inspections, and contracts in the central facilities log.
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Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.
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Ensure accurate stock records are maintained and inventories are completed across all sites.
Property inspections and maintenance
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Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.
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Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.
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Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).
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Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
Health, safety, and compliance
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Act as the main point of contact for health and safety matters in the Operations Manager’s absence.
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Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.
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Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.
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Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.
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Lead or support fire drills, first aid provision, and emergency preparedness planning.
Systems and administration
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Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.
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Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.
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Coordinate staff communications about ongoing facilities work or planned maintenance.
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Oversee inventory management, purchasing, and deliveries for office and property supplies.
Team and organisational support
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Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.
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Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.
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Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.
Person specification
Essential
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Excellent organisational and time management skills.
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Keen eye for detail
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Ability to put effective processes and procedures in place
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Ability to manage multiple tasks effectively and work independently.
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Strong communication skills, both written and verbal.
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Basic understanding of health and safety requirements.
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Comfortable liaising with contractors and overseeing on-site work.
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Willingness to travel locally between Ella’s office and safe homes.
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A proactive and practical approach to problem-solving.
Desirable
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Experience in facilities or property management.
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Experience working with suppliers and contractors.
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Familiarity with trauma-informed environments or working in the charity sector.
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Basic maintenance skills (e.g., DIY tasks).
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
We encourage candidates to get in touch with us if you have any questions or are thinking about whether you might be right for the job. Please email us if you would like to set up a quick call.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports To: Head of Frontline Services
Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.
Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone]
Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.
Salary - £34,320 pro rata
The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.
At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.
Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.
Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.
Key Responsibilities:
1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.
2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.
3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.
4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.
5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.
Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner
Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.
This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
· Birthday day off
· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Clinical supervision and excellent support
· A rewarding role with purpose
· Be part of a skilled, friendly team with an engaged Board of Trustees
· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
- Resident in the Surrey or Hapshire area.
- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
If writing a cover letter isn't your thing, why not send us a short video telling us why you'd be a great fit for our charity?
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
