Supported living support worker jobs in croydon, greater london

Location: London/South East
Department: Big Issue Frontline
Contract type: Permanent
Hours: 35
Salary: £32,186.00 per annum
 
The Big Issue is looking to appoint to a critical role supporting our vendors. The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support.
 
You will also positively promote The Big Issue in your local area, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.
 
To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.
 
The role requires the willingness to drive a company van throughout the South East region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.
 
Full details of the role including key responsibilities and required skills and experience are available in the Job Description.
 
In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services. Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.
 
Salary and Benefits offered:
 

• Salary of £32,186 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
 
Workplace details
 
The role is centrally based at our head Office at Finsbury Park, London but you will be supporting vendors throughout the London and South East Region and therefore must be willing to travel throughout the region as required.
 
Closing date - 11th August 2025 (23:59pm). We may interview before the role closes so please apply asap.
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
REF-222894

Over 1.1 billion people worldwide live with vision loss, and for 90% of them, it is treatable or preventable. At this charity, we’re committed to changing this by providing sight-saving treatments to thousands each year, training new generations of eye health workers, and leading innovative scientific breakthroughs. Our vision is a world where no one is needlessly blind, and communities work together to protect sight.

Prospectus are delighted to be supporting our client with their search for a Supporter Acquisition Manager. As a key member of the Fundraising & Communications division, you will lead the recruitment of new individual supporters through a variety of online and offline fundraising products. The Marketing & Engagement team works across multiple markets, raising funds and awareness to support the organisation mission.

You’ll bring proven experience in planning and executing multi-channel campaigns to acquire new supporters, with strong data and insight skills to inform strategy. Excellent communication and relationship management abilities are essential, as you’ll manage campaigns, budgets, stakeholders, creative content, and evaluation to deliver results.

Location: London (near Charing Cross), hybrid/flexible working (in office Tuesdays and Thursdays)
Contract: Full-time, permanent
Salary: £45,000 to £48,000 per annum

At Prospectus, we’re committed to supporting you through the application process and welcome candidates from all backgrounds, regardless of age, disability, gender, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you require any reasonable adjustments at any stage, please contact Jessica Stoddart at Prospectus.

If you meet some, but not all, of the criteria, we’d still love to hear from you. Prospectus can advise and support you throughout the process to help you put your best application forward.

To apply, please submit your CV in the first instance. If your experience is a good match, we’ll arrange a meeting to brief you fully on the role before you submit a formal application. We look forward to hearing from you.

We are seeking a proactive, highly organised and purpose-driven Programme Manager to lead the global delivery of the School Enterprise Challenge — our flagship entrepreneurship education programme. This pivotal role blends programme oversight, marketing, operations, partnership management, MEL (monitoring, evaluation and learning), and school engagement to ensure that thousands of schools around the world are supported to launch and grow student-led businesses.

You will be at the heart of the programme’s implementation — while working closely with the Head of Global Programmes, who leads on overall strategy and development. This is a dynamic, multi-functional position suited to someone who thrives on ownership, collaboration, and impact. You’ll be part of a small, dedicated team passionate about education, entrepreneurship, and creating opportunities for young people worldwide.

As the programme is delivered in both English and Spanish, strong written and verbal Spanish language skills are essential.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are looking for a Senior Programmes Support (Maternity Cover) to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.

This is a key role that works across the Advocacy and Nutrition Departments. You’ll be providing financial, administrative and coordination support to the Programme Funding Team and Nutrition Department. You’ll support business development, identify funding opportunities, track our finances, monitor grant/contracts, and spot areas for improvement in all we do – with the independence to make those changes.You’ll also engage with other teams within Action Against Hunger UK (e.g. finance), Action Against Hunger’s International teams (country level, HQs) as well as other humanitarian organisations and agencies (e.g. UNICEF, WHO) as relevant.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 25-Aug-2025 23:30 Interview Date: 1st September 2025.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Salary: £29,120 per annum FTE (actual £19,968)

Contract: Permanent, following a 3-month probation period

Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.

 

Do you want to make a tangible difference in the lives of some of the most deprived children in London? 

CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney.  Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme.  Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.

The services we currently offer our families in hostels are:

- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.

- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays.  We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.

- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.

- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.

We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.

Responsibilities of the Role

The Play and Community Worker will:

- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.

- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)

- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels

- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole

- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services

- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play

- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.

Person Specification

We are looking for a Play and Community Worker who is:

- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area

- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds

- Experienced in providing and facilitating safe and creative play experiences

- Passionate about improving opportunities for disadvantaged children

-  Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing

- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.

- Understanding of Equal Opportunities and Safeguarding best practice

- A good communicator, comfortable with working with a wide range of service users and professionals

- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)

- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work

The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.

We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.

As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.

This is a 12 month fixed term contract.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Criminal Justice service in Streatham.
Sounds great, what will I be doing?
This role involves working within an Approved Premises (AP) setting, supporting high-risk offenders as they transition from custody back into the community. It plays a vital role in public protection by providing a structured, supervised environment that promotes rehabilitation and pro-social behaviour. Staff act as positive role models and work closely with probation officers, the police, and community services to help residents engage with their sentence plans and access the support they need to reintegrate safely and responsibly into society.
Day-to-day responsibilities include engaging with residents, encouraging participation in communal routines such as meal preparation, and supporting purposeful activities. The role also involves monitoring curfews and drug/alcohol testing compliance, maintaining health and safety standards within t
he building, and ensuring all relevant information is recorded and shared appropriately. Strong communication, resilience, and a calm, consistent approach are essential, as is a willingness to work flexibly as part of a committed multi-agency team.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role requires someone who can maintain firm but fair boundaries, using authority in a legitimate and respectful way while engaging positively with individuals who may present complex emotional or behavioural challenges. A strong understanding of the impact of trauma is essential, along with the ability to remain calm, empathetic, and responsive when faced with difficult behaviours or communication styles. Optimism about people's capacity to change is key, as is the ability to engage in pro-social modelling that encourages rehabilitation and personal growth.
Candidates must be able to learn quickly, assess situations, and make sound, defensible decisions based on accurate information. Strong communication and teamwork skills are essential, as is the ability to record and share information appropriately and confidentially. A hands-on, practical attitude is required, including a willingness to participate in domestic tasks and communal activitie
s such as cooking and gardening. Knowledge of safeguarding practices and the ability to respond to related concerns appropriately is also critical for maintaining a safe and supportive environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criter
ia for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Outreach Worker to play a pivotal role in our Complex Needs Service in Kensington and Chelsea.
Sounds great, what will I be doing?
This role provides person-centered support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life. Responsibilities include creating and reviewing SMART support plans, delivering home or community-based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived
experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting individuals with mental ill health and complex needs, particularly within community or outreach settings. They should be skilled in helping service users work toward their goals and aspirations using a person-centred, recovery-focused approach.
Strong knowledge of mental health issues—including signs, symptoms, and treatments—and the ability to respond appropriately to changes in service users' wellbeing is essential. The candidate should also understand health and safety requirements for working in the community, and have experience with key working, support planning, and safeguarding practices.
A sound understanding of equality, diversity, and the promotion of service user rights, dignity, privacy, and choice is required. Knowledge of relevant welfare benefits and safeguarding legislation is also key to the role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have f
ace to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to und
ergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBT+ affirmative resources, crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health social connections & activities group, and drop-in support.

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a  London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

There will be one regular evening/ week and occasional weekend working required.

NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises

Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm

South Westminster

This is a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres.

As our Outreach Worker you will provide accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.  

The role includes:

• Developing an understanding of the local area, including services and facilities
• Proactively engaging with vulnerable and isolated families and carry out home visits, as required
• Developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers
• Having a community language such as Arabic or Bengali is desirable but not essential.

We are looking for someone who has experience of community and outreach work with diverse communities in an inner-city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities and assessing family needs. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required.  A non-judgmental approach is essential. The ability to network is also important.

A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity are essential.

Please visit our website via the APPLY BUTTON to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

If you have any questions, please contact Fatima Ahmed, Regional Manager (email address on our website).

Closing Date: Sunday, 17th August 2025

Interview Date: Week commencing 25th August 202

Birth Companions is a charity that supports women experiencing multiple disadvantage during the perinatal period in the community in London and the southeast, and in prisons across the country.

Our work aims to improve the lives of mothers and babies by:

- improving the mental health and well-being of pregnant women and new mother
- enabling new mothers to give their babies the best possible start in life
- empowering women to fulfil their potential through engagement
- driving improvements in the local and national policy and practice that impacts on mothers and their babies.

By working towards these aims, we hope that all women who face disadvantage and inequality during this crucial point in their lives will have the support they need to give their baby the best possible start, and to fulfil their own potential, whatever their circumstances. 

Birth Companions’ values have shaped the organisation’s approach from the outset and are still as important to us as ever. We are a women’s organisation built on feminist principles, delivering woman-to-woman support. Choice, empowerment and protecting women’s rights have always been central to the way we work. Through the work of our staff and trained volunteers we offer practical and emotional support before, during and after birth. We work in a woman-centred way that is trauma-informed, flexible and non-judgemental, basing our support on what a woman tells us she needs. 

Work across our frontline services shows us what matters to women, and where things can and should be better in the care they receive from others. Based on these insights, we commission academic and peer-led research and direct the attention of local and national policy-makers, commissioners and service providers to what needs to change, and how. Everyone at Birth Companions plays a role in this. Communication and collaboration between our frontline practitioners, policy and engagement staff and the women in our Lived Experience Team means we are able to identify and monitor issues and themes and draw on learning in order to feed them into conversations with senior stakeholders across maternity, criminal justice, social services and immigration. In this way we ensure our policy and influencing work is rooted in the day-to-day experiences of women and what will make most difference to them and their babies. 

The Criminal Justice Services Manager will manage and develop all aspects of Birth Companions’ criminal justice-based services and line-manage the criminal justice services Coordinators, (currently three staff members but this likely to increase as we expand our services).

They will develop and maintain strategic partnerships with other relevant agencies and ensure the successful delivery of services through internal monitoring and evaluation, external evaluation and the charity’s governance structures.

The Criminal Justice Services Manager will be responsible for contributing to the development and implementation of new prison and wider criminal justice system-based services through stakeholder engagement and service design where opportunities are identified.

The Criminal Justice Services Manager will also contribute to the policy, engagement and strategic work of the organisation where appropriate.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Job Description

Catch22 are excited to be recruiting for a specialist Women & Girls Case worker for our new Home Office Funded County Lines Support and Rescue Service. The Case Worker role will undertake 121 work with young people under 25yrs old and will specialise in working with female young people within the service.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

• Provide one to one, end to end, appropriate support, and interventions to a pre-defined case load of female young people involved in County Lines activity (and their families where appropriate) who are referred by means of effective assessment, care planning and risk management
• Act as the single point of contact and specialist in the region for women and girls involved in County Lines activity. Attend multi-agency meetings and engage with key stakeholders to raise awareness of the distinct needs and circumstances of women and girls and how the service can support them.  Act as point of contact in the region for our partners, providing gender based training, awareness and developing a differentiated offer to improve the impact and effectiveness of services for women and girls involved in County Lines Activity.
• Proactively and continually assess and manage risk of caseload, using internal and external safeguarding procedures for escalation and where necessary and adapting case management frequency and methodology to reflect the individual needs and circumstances of young people.
• To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.
• Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Act as a sub-regional or district single point of contact where required.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Qualifications/Experience

We are looking for candidates who can demonstrate the following:

• A relevant qualification or equivalent experience in a related field such as youth work, community work, health & social care, or a similar discipline.
• Experience working directly with young people (aged 8–25) and their families, particularly those identified as vulnerable or with complex needs.
• A strong understanding of the unique challenges faced by young women and girls affected by exploitation and County Lines activity.
• Proven experience of multi-agency working, ideally with Children’s Services, Youth Justice, or other statutory and voluntary organisations.
• Knowledge of risk and vulnerability issues affecting young people, and the ability to assess and manage these risks appropriately.
• Ability to deliver one-to-one and group interventions, and to adapt engagement strategies to meet individual needs.
• Confident communication skills, both written and verbal, and the ability to maintain accurate records using data management systems.
• Willingness to work flexibly, including evenings and weekends, as part of an on-call rota.
• A full driving licence and access to a vehicle is essential.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns: The working hours for the role are 37 hours per week (9am to 5pm). However, please note that due to the rescue element of the contract, there is an expectation to provide duty cover once every five weeks. This would involve covering the service from 9am to 10pm during that week.

AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. 

We are recruiting for a Refuge Worker to join our team in Athena Lewisham; the scope on this job involves….

Job Title: Refuge Worker

Location: Athena Lewisham
Salary: £28,857.12 per annum
Contract type: Full-time, Fixed term

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

As part of this role, you will be required to participate in an out-of-hours on call Rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 22 August 2025

Interview date: 5 September 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Out of Hours Intervention Worker to play a pivotal role in our Criminal Justice Service in Streatham 
Sounds great, what will I be doing?
Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Streatham, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.
Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.
A day in this role looks like….
As an Out-of-Hours Intervention Worker at He
stia, you will play a crucial role in our Streatham Approved Premises. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.
A day will never look the same and some of the things you can expect to do/be responsible for are:
Providing admin and other support to colleagues, particularly in relation to compiling documents relating to residents medication, curfews and sign-in registers. Completing welfare checks on residents in the Approved Premises. Ensuring timely and accurate recording of information on electronic databases, and completing tasks to a high standard. Following protocols, encouraging compliance with curfews/drug & alcohol testing, and liaising with partners including on-call manager, probation and police. Ensuring that colleagues, multi-agency partners and management are informed and updated  on matters as is necessary for risk management and safeguarding duties. Actively monitoring and maintaining the health, safety, security, cleanliness and hygiene of the Approved  Premises and the well-being of its occupants utilising information sharing, CCTV, direct observation, inspection, personal contact and other methods, as appropriate. Ensuring that all related administration is done in good time; that detailed, concise and accurate records are created contemporaneously, that information is shared appropriately, and that confidentiality is properly maintained. Using initiative to identify and deal with additional tasks or issues as they arise
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the imp
ortant thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
The ability to work night shifts on weekdays and weekends
Extensive experience working with vulnerable adults, particularly those involved in the Criminal Justice System, delivering meaningful interventions aimed at fostering positive behavioural change. Demonstrates strong understanding of offending behaviour, trauma, and safeguarding issues. Skilled in effective communication, boundary-setting, and pro-social engagement, with the ability to manage complex emotional and behavioural presentations. Capable of working collaboratively within a team, leading by example, and making informed decisions under pressure. Proficient in handling confidential information appropriately and using IT tools such as Outlook, Word, and Excel. Committed to personal development and optimistic about individuals' potential for change.
Interview Steps
We keep our interview process simple, so you know exactly what
to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children
and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.