Supporter acquisition manager jobs

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About the role:

The HR Assistant plays a vital part in supporting Back Up’s People Strategy by helping create a smooth, inclusive, and well-organised experience for all staff and volunteers. This part-time role provides essential administrative and coordination support across the HR function, from keeping records up to date to helping with onboarding, meetings, and employee engagement. It’s a great opportunity for someone who’s organised, keen to learn, and passionate about making a difference in a values-led charity. By supporting strong systems and processes, this role helps ensure our people feel valued and supported to do their best work.

For full details please see our job description.

How to apply

Please apply by emailing recruitment @ backuptrust. org. uk by midnight on 15 June 2025.

• A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview. 

• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  

• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.  

• We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First round interviews will be held on a rolling basis or from the week beginning 16 June 2025 If you cannot make any of those dates, please indicate this when you apply.     

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust. org. uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. We are proud that we get high numbers of disabled people applying for roles at Back Up. We will offer an interview to a fair and proportionate number of disabled applicants that meet the minimum criteria for the job.

Please let us know if you are eligible for the scheme: recruitment @ backuptrust. org. uk

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Cycle to Work Scheme

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you ready to take the lead in growing income for this well-known national health charity? This is your chance to make a significant impact by developing and implementing a supporter acquisition strategy with a strong focus on digital channels.
 
As the Direct Marketing Manager - Acquisition, you will be at the forefront of their Individual Giving team. This role offers the unique opportunity to shape and execute innovative campaigns that will recruit new supporters and enhance donor engagement. You will have the autonomy to lead a dynamic team, manage high-impact projects, and collaborate with various stakeholders to ensure the success of the fundraising initiatives.
 
Job title: Direct Marketing Manager
Charity: Health
Salary: £44,400 - £48,500
Location: London with hybrid working
 
Key Responsibilities:

• Lead the Supporter Acquisition Programme: Oversee donor recruitment with a focus on quality, compliance, and a diverse programme mix.
• Develop and Implement Strategy: Create an annual plan of acquisition activities, monitor campaign results, and drive continuous improvement.
• Collaborate and Innovate: Work closely with fundraising and data teams to develop new supporter products and optimise existing programmes.
• Manage Relationships: Build and maintain strong relationships with agencies and suppliers, ensuring effective project management and performance reviews.
• Financial Oversight: Prepare and manage budgets, produce financial reports, and forecast income and expenditure.
• Performance Management: Implement a performance culture, ensuring regular reviews and development meetings.

 
What You Bring to the Table:

• Significant experience in direct marketing within a fundraising programme, managing digital campaigns, and using fundraising databases.
• Proven track record in leading revenue-generating teams and delivering successful new products to market.
• Strong strategic analysis, creative thinking, and excellent IT skills.
• Advanced knowledge of digital and social media analytics tools, and the ability to build and manage relationships effectively.
• A deep understanding of fundraising methodologies, industry best practices, and developments in the non-profit sector.

 
If you are passionate about fundraising and have the skills and experience to lead impactful acquisition strategies, this role is for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are working with a national medical charity to recruit a key role for their Acquisition team.

The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital.

Remote once a month in the office - 40,317 - 44,200
Twice a week in London - 44,400 - 48,500

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits flexible working!

The Role
Oversee the supporter acquisition programme.
Develop an annual plan of acquisition activity; monitoring and analysing all campaign results.
Working collaboratively with key fundraising and data teams.
Work closely with key colleagues across individual giving and in other directorates.
Work with and support other key fundraising teams to develop an innovation strategy.
Prepare and manage the direct marketing acquisition income and expenditure budgets

The Candidate
Significant experience in a third sector direct marketing role.
Track record in managing effective digital campaigns on a national or regional basis
Extensive experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.
Experience of leading a revenue generating team, including generation of six figure acquisition income
Experience of delivering successful new products to market and experience in creating and delivering digital engagement strategies

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. 

The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response, with most DEC funds being raised over an intensive two-week period following a disaster. DEC fundraising appeals benefit from the combined expertise of our member agencies, resulting in wide-reaching appeals across high-profile TV, radio, and an increasing number of digital channels. 

Reporting to the Head of Public Fundraising, the Direct Marketing Manager (Acquisition) is responsible for delivering key direct marketing activities during appeals for major disasters or emergencies. You will work with key suppliers and agencies to implement the offline marketing campaign (e.g. press, outdoor, DRTV and direct mail), and the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. You will identify new fundraising channels and ideas for increasing the impact of income generation. 

As Direct Marketing Manager (Acquisition), you will: 

• Contribute to and develop DEC direct marketing strategies
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus
• Manage the capturing and analysis of results to ensure channel optimisation between appeals
• Lead the benchmarking process of DEC Member Agency fundraising performance
• Line manage one Direct Marketing Officer

Person specification:

• Strong direct marketing experience with a focus on high volume donor acquisition, with technical marketing expertise across a range of direct marketing channels and demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone
• A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income
• A key driver for success in this role is the ability to work under extreme pressure during appeals and to very tight deadlines
• Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget
• Ideally, you will have experience of working in the international humanitarian aid sector

PLEASE NOTE: This is a hybrid working role, where there is a compulsory 2-week office attendance during an appeal (meals provided). Therefore, this role is suitable for those living within a commutable distance to DEC's Angel, London office. 

Employee benefits include:

• Annual leave starts at 25 days plus bank holidays, rising after 3 & 5 years service
• Employer pension contribution of 8%, post probation
• Health Cash Plan
• Life insurance (3 x annual salary)
• Enhanced sick pay - currently 4 weeks full pay, 4 weeks half pay [increases with length of service] to a maximum of 12 weeks full pay, 12 weeks half pay
• Enhanced maternity leave - currently 18 weeks at full pay

Our Community Fundraising Team are a nationwide team, supporting individuals and groups across the UK to raise vital funds for people living with and affected by diabetes.

It’s an exciting time to be part of Community Fundraising at Diabetes UK, as we continue to reach more people and grow our supporter base.

A key driver within our charity’s strategy is that we fight diabetes together, and we can only achieve our ambitious goals by working with and alongside others. As a Community Fundraiser, you will play a crucial role in building these relationships and delivering our exciting growth plans that will help us achieve this.

This role will be shared with another Community Fundraiser covering the Eastern Region.

We’re looking for someone who can inspire and collaborate, building strong, positive relationship. As one of our regionally dispersed Community Fundraiser’s, you’ll be joining a busy team, where you will manage relationships with our key supporters with the primary purpose of generating income across a geographical area, through community fundraising activities. 

The successful candidate will be responsible for delivering income targets across the region by building strong relationships with individuals, local companies, community groups and volunteers, in line with our community fundraising strategy. You will also be responsible for the management and support of local third-party events in your region and in providing excellent stewardship to those supporters.

This role is home-based with regular travel across the region. There will also be regular travel to Diabetes UK offices for meetings. 

This role will only be suited to candidates living within the Eastern Region (Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk).

You’ll be able to demonstrate a track record of meeting income targets through relationship fundraising. You’ll be experienced in building and maintaining relationships with supporters and colleagues. A proactive person, you’ll be self-motivated and able to work independently with a solution focused approach. As an experienced fundraiser, you’ll be confident working towards income and expenditure targets and reporting on financial progress. It is desirable that you have managed and secured corporate partnerships and have event management knowledge, though training will be provided.

You will have a passion for building excellent relationships with your supporters to increase loyalty and life-long relationships with the charity.

Role: Direct Marketing Manager (Acquisition)

Closing date:                     23/05/2025

Interview date:     TBC

Hybrid working (8 office days per month)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.

About You

• Significant experience in a third sector direct marketing role
• Track record in managing effective digital campaigns on a national or regional basis
• Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
• Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
• Experience of leading a revenue generating team, including generation of six figure acquisition income 

About the Role

• Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
• Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
• Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
• Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
• Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
• Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. 

The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response, with most DEC funds being raised over an intensive two-week period following a disaster. DEC fundraising appeals benefit from the combined expertise of our member agencies, resulting in wide-reaching appeals across high-profile TV, radio, and an increasing number of digital channels. 

Reporting to the Head of Public Fundraising, the Direct Marketing Manager (Retention) is responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

As Direct Marketing Manager (Retention), you will: 

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of DEC’s segmentation, in order to maximise future income and continually improve the retention of individual supporters for future emergency appeals
• Lead on the production of retention and reporting back materials for individual and community supporters
• Manage the development and maintenance of specific supporter journeys
• Develop and oversee the materials and supporter positioning for a light-touch and mainly reactive legacy marketing programme for the DEC

Person specification:

• Strong direct marketing experience with a focus on high volume donor retention, with demonstrable knowledge of donor motivations, managing donor relationships, and direct marketing techniques such as direct mail, email, SMS and SMS content management systems
• A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters
• A key driver for success in this role is the ability to work under extreme pressure during appeals and to very tight deadlines
• Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget
• Ideally you will have experience of working in the international humanitarian aid sector

PLEASE NOTE: This is a hybrid working role, where there is a compulsory 2-week office attendance during an appeal (meals provided). Therefore, this role is suitable for those living within a commutable distance to DEC's Angel, London office. 

Employee benefits include:

• Annual leave starts at 25 days plus bank holidays, rising after 3 & 5 years service
• Employer pension contribution of 8%, post probation
• Health Cash Plan
• Life insurance (3 x annual salary)
• Enhanced sick pay - currently 4 weeks full pay, 4 weeks half pay [increases with length of service] to a maximum of 12 weeks full pay, 12 weeks half pay
• Enhanced maternity leave - currently 18 weeks at full pay

Rinova Ltd
We are a dedicated organisation committed to delivering high-quality funded provision, including employability programmes for marginalised young people and adults. Our goal is to create impactful, innovative, and sustainable solutions that make a real difference in our communities.

Role Overview:
We are seeking a dynamic and experienced Delivery Manager and Funding Acquisition Lead to oversee multiple delivery teams and drive the success of our funded projects. This role combines operational leadership with strategic funding development, ensuring that our programmes meet targets, maintain high standards, and secure ongoing financial support.

Key Responsibilities:

· Manage and support multiple delivery teams across various funded projects, ensuring targets are achieved and quality standards are maintained.

· Develop and maintain a high-level overview of all ongoing projects, identifying opportunities for synergy, shared learning and cross-programme collaboration to enhance impact and efficiency.

· Support project managers in planning, monitoring, and evaluating project progress.

· Oversee quality assurance processes to ensure high standards of delivery and impact.

· Act as a vital link between delivery teams, senior leadership, and compliance teams, providing solutions to underachievement and promoting continuous improvement.

· Develop and maintain strategic partnerships with external stakeholders including funders, delivery partners and sector organisations to enhance collaboration and extend programme reach.

· Represent the organisation in partnership forums and networks to raise profile, share learning and identify joint funding or delivery opportunities.

· Play a key role in funding acquisition by working closely with the CEO to identify suitable funding opportunities.

· Lead the development of innovative and compelling funding applications, particularly for public funds, grants, and trusts.

· Maintain a strong understanding of funding sources, grant-making bodies, and trust organizations, leveraging this knowledge to secure new funding streams.

· Track and report on funding progress, ensuring compliance with funder requirements and organisational policies.

· Foster a positive team environment, promoting collaboration, communication, and shared success.

· Stay informed about sector developments and funding landscape changes to adapt strategies accordingly.

Person Specification:

· Proven experience in delivering funded provision, especially employability programmes for marginalised young people and adults.

· Ability to maintain a strategic overview across multiple projects, identifying links and opportunities to align efforts and achieve shared goals.

· Demonstrable success in securing funding from public sources, grants, and trusts for independent training providers and CICs.

· Experience in developing and managing strategic partnerships with external stakeholders, including funders, delivery partners and sector bodies.

· Ability to represent the organisation in external forums and networks, with confidence in advocating for shared goals and joint opportunities.

· Strong knowledge of funding sources, grant application processes, and compliance requirements.

· Excellent communication and interpersonal skills, with the ability to build relationships with funders, partners, and team members.

· Positive outlook, proactive approach, and strong team-working skills.

· Ability to lead, motivate, and support delivery teams effectively.

· Strategic thinker with problem-solving skills and a solutions-focused mindset.

Why Join Us?
This is an exciting opportunity to make a meaningful impact through high-quality delivery and innovative funding strategies. If you’re passionate about social impact, possess a strong track record in funding acquisition, and enjoy leading teams to success, we’d love to hear from you!

About the Role
We're looking for an experienced, confident, and highly proactive Office Manager to take ownership of the day-to-day running of our office and support the wider team. This is a role for an independent thinker; we want someone who sees what needs doing and just gets on with it.

You'll be the go-to person for keeping everything ticking over; managing relationships, handling facilities, supporting CEO and Honorary Officers, and jumping into a range of administration and support tasks. You’ll need to be comfortable using current IT systems and able to work across multiple platforms with minimal supervision. 

Job Purpose:
The Office Manager is responsible for the smooth running of the office and providing comprehensive administrative and operational support to ensure the charity meets its strategic and day-to-day goals. As part of a small team, the Office Manager plays a pivotal role in coordinating key functions such as HR administration, H&S matters, finance support, governance, facilities, and stakeholder communications.

About The Textile Institute
The Textile Institute is a leading institution dedicated to advancing the textile industry through education, research, and innovation. We are seeking a highly organised and proactive Office Manager to join our team and ensure the smooth operation of our office. 
The Textile Institute is the professional body for people and organisations working in the textile, clothing and footwear associated industries worldwide. For more than 115 years, the Institute has been bringing together professionals from all over the world for the exchange of ideas, and a social community promoting friendship among members. It is an international organisation governed by a Council representing members globally.

The Textile Institute is run democratically by and for its members all over the world by, the Trustees of the Institute, and representatives from Sections, Special Interest Groups and internal Standing Committees.

As a registered Charity with a Royal Charter the role of the Institute is to advance the general interests of the textile industry worldwide, more particularly in relation to the acquisition and application of knowledge for the benefit of mankind.

The role will be based at the Institutes international headquarters (TIIHQ) in the city centre of Manchester. 

Prospectus are excited to be working with our client to help them recruit for a Direct Marketing Manager (Acquisition) to join their team. The group is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.

Since it was founded in 1963, the organisation has run over 78 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world.

This role is offered on a permanent contract basis paying a salary of £40,560 per annum with flexible hybrid working arrangements available at their London office.

The Direct Marketing Manager (Acquisition) is responsible for delivering key direct marketing activities during appeals for major disasters or emergencies. The post holder will work closely with the Head of Public Fundraising and relevant staff to develop and deliver direct marketing in appeals. They will work with the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. They will identify new fundraising channels and ideas for increasing the impact of income generation. The post holder will also lead the benchmarking process of Member Agency fundraising performance following each appeal Period of Joint Action (PJA).

They are looking for someone with demonstrable direct marketing experience with a focus on high volume donor acquisition. They are looking for a candidate with a demonstrable experience of direct marketing techniques such as direct mail, email and SMS. They are looking for someone with a demonstrable track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. The ideal candidate will have excellent knowledge of direct marketing initiatives in an International Development context and experience of working within the international sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Job Title: Property Manager

Location: Hybrid Working with a requirement to occasionally work at Head Office (Vauxhall, London) and visit our Refuge sites.
Salary: £49,538.49 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location)

Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Property Manager to provide high quality support which will give our survivors of domestic violence and their children living in our refuges a safer environment to live.

We are recruiting for a Property Manager to join our growing Property team, we are looking for a committed and knowledgeable person to lead our property asset management. This is an opportunity to support women and children facing multiple barriers to safety and recovery, including survivors with insecure immigration status, experiences of homelessness or substance misuse. 

You will provide leadership in day-to-day service delivery, ensuring high standards of property management. You will oversee a portfolio of property for programme of works, lease and contract management and create a contractor supplier database. 

This role is ideal for someone with experience in property and contractor management who wants to make a difference for our survivors. You will be supported to develop your knowledge and skills with training and development opportunities.

If you are committed to making a lasting impact in the lives of survivors and thrive in a dynamic and values drive environment, we would love to hear from you.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 9 June 2025

Interview date: Week Commencing 16 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?

Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?

Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?

Do you have an enthusiasm for retail, but want to work towards something more meaningful?

Join Mind Retail. Join the fight for mental health.

 

About the role

We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.

As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:

· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services

· Creatively finding new ways to acquire stock donations and to recruit volunteers

· Actively looking for new shop locations including large format shops, using your knowledge of the region

· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.

We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:

· We put people first

· We never stop learning

· We’re stronger together

· We demand better for mental health

· We speak up for what’s right

Sound like you?

Join our team.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Regional Manager, you’ll receive:

· A competitive salary of £48,690 per year

· A company car (or Oyster card/public transport costs)

· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working

· 25 days’ paid holiday per year, plus bank holidays

· Development workshops & courses, to help build your career

· Comprehensive, personalised induction programmes, tailored to your role when you join us

· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills

· Family friendly policies & enhanced pay

· A competitive pension scheme & life assurance, available to all our employees

· 25% staff discount in all Mind shops

· Access to exclusive discounts at over 160 retailers through our employee savings app

· Employee Assistance Programme

· Cycle to Work Scheme

· Interest free season ticket loan

 

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

 

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please see the Job Description.

Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.

If you're an experienced fundraiser and want to join us in changing childhoods and changing lives, then read on.

We're recruiting for an Individual Giving Manager to join our team, and take the lead on our warm programme, bringing in around £1.2 million donated income per year. This role offers a mixture of campaign and project management, innovation and creative thinking. You'll be able to analyse results and apply insights to optimise and improve campaigns.

As a Individual Giving Manager you will

• Lead on the development and implementation of an effective programme to develop supporters using a range of channels, including but not limited to direct mail, telemarketing, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery. 

• Assist the Senior Individual Giving Manager to develop and implement an effective development strategy in order to maximise the lifetime value of supporters and the long-term sustainable net income raised for Barnardo's. 

• Manage income and expenditure budgets. 

• Line manage up to 3 direct reports. 

 You will have experience of :

• Working in a fundraising environment, specifically in direct marketing and across different channels.
• Delivering campaigns using a project management approach.

We offer remote or hybrid working (dependent on location) for this role, and are willing to discuss flexible working arrangements. 

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.