177 Supporter care administrator jobs in Hammersmith, Greater London

Could you be the person who helps make brilliant fundraising happen behind the scenes?

Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.

We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.

This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.

You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.

We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.

You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.

If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.

20 hours per week | Home-based | £32,000–£34,000 FTE

You will be the main person responsible for our UK phone line and be the first point of contact
for our many supporters. You will be working closely with the rest of the Supporter Care Team to ensure every interaction supporters have with our charity is a positive one and that they understand how integral they are to our mission.

You will communicate with supporters on our progress and ensure we utilise every opportunity for positive engagement. You’ll work with a wide range of people, efficiently gathering and providing information as well responding to whatever queries or situations may arise.

As a Supporter Services Executive, you will be working closely with our external fulfilment partners, ensuring that they deliver the high standard of service that we and our supporters expect. With them, you will provide a seamless, first-class end-to-end donor experience.

You’ll be well-organised, self-motivated and display a high level of accuracy, consistency and attention to detail and be comfortable working with supporters and colleagues across all of our markets and teams.

Supporter Care and Communications

• Work collaboratively across a global Supporter Experience team to ensure supporter enquiries are handled to the highest standard, providing prompt, efficient, accurate responses in line with the charity’s messaging and service level expectations
• Keep up to date with programme activities and news from across the organisation to ensure you can provide informed supporter communications and deal with supporter enquiries confidently, efficiently and consistently
• Handle difficult or distressed supporters in a sensitive and skilled manner, displaying empathy and establishing rapport whilst balancing the needs of Animals Asia
• Use agreed letter templates and produce bespoke responses as required
• Coach and co-ordinate with external colleagues to deliver the Animals Asia magic through their work for us

Gift Processing & fulfilment coordination

• Work closely and coordinate with colleagues in the Gift Processing team to ensure that donations are processed in a timely and efficient manner
• Liaise with external partners to ensure that our gift processing is delivered to the highest and most efficient standards
• Work with internal colleagues and external partners to ensure supporter queries are managed effectively and requests for materials to be mailed are fulfilled promptly
• Generate ad hoc acknowledgements and receipts for all offline payment channels, including annual statements to regular donors
• Process donations, online and offline, across all fundraising products
• Administer the end-to-end recurring gift process
• Ensure donations are processed on time and with accurate coding to track the source of fundraising income
• Assist where required in the review and implementation of new payment channels to ensure smooth and accurate gift processing
• Develop and maintain a good understanding of local payment channels and processes

Administration and financials

• Ensure procedure manuals are updated in line with changes
• Occasionally help to organise postal mailings
• Proactively liaise with supporters to capture missing / incomplete donation and supporter information

Legal and compliance

• Keep abreast of GDPR (UK and EU)
• Ensure full participation in training when provided
• Ensure that all processes are carried out in line with the mandatory regulations relevant to each country that we operate in and in line with training protocols

Database Management

• Help to maintain donor records & data integrity
• Accurately enter new data and amend existing data on the fundraising database following contact from supporters, and in line with Animals Asia’s policies and procedures
• Ensure supporter interactions are recorded accurately and consistently
• Ensure recurring gifts records are clear and neat on the fundraising database

Fundraising Support and Supporter Journey

• Assist with the delivery of fundraising materials to supporters
• Assist in acquiring and managing UK Gift Aid declaration from the donors to maximise income from Gift Aid
• Train & supervise volunteers as required

Miscellaneous

• Promote and advocate AAF to the general public
• Actively participate in team meetings
• Always keep the supporters and interests of Animals Asia at heart when dealing with supporters so as to develop and maintain positive long-lasting relationships

Person Specification
 

Qualifications, knowledge & skills required:

• Excellent written and oral communication skills, with extensive experience communicating with a broad range of people
• Demonstrable experience in a customer service role responding to a high level of enquiries via telephone and email with excellent interpersonal skills and telephone manner
• Experience of working on a customer relationship database (experience with Blackbaud CRM - a NFP database - is highly valuable, but not essential)
• Ability to understand and streamline processes and procedures
• Proven high level organisational and time management skills, including ability to manage workflows and balance competing priorities
• Understanding of working in a fundraising environment
• Accuracy and excellent attention to detail
• Demonstrable ability to respond effectively to challenges, to work effectively in a small, diverse and busy cross-functional team environment with minimal supervision
• Highly organised, able to prioritise varied workloads and meet deadlines
• Understanding of Data Protection (GDPR in UK & EU)
• Understanding of animal welfare issues and conservation is desirable but not essential 

Personal attributes required:

• Innovative, flexible and resilient
• Always acts professionally, with integrity and discretion
• Excellent attention to detail
• Well presented, articulate and polite
• Genuine enjoyment of meeting and interacting with people and building relationships
• Strong people skills with a high level of organisational awareness and ability to liaise with a broad and diverse range of stakeholders
• Commitment to professionalism, discretion and confidentiality
• Solution-focused with a creative approach to issues and a “can do” attitude
• Be able to take on accountability and to take the lead while being a strong team player
• Ability to display initiative, common sense and diplomacy
• Thoughtful and considerate
• Passionate about animals and animal welfare

Circumstances (essential):

• Able to work efficiently and effectively from home without disruption
• Able to connect to sustained, high quality internet connection from home
• Able to be work occasional extended hours and weekends as required
• Able to accommodate global meetings in the early morning or late evening (flexible working hours)

Conditions and Benefits 

Place of work : Home based – anywhere in the United Kingdom.

Working hours : Full time – standard hours are 37.5 hours per week.

You will be required to work such additional hours as are necessary to fulfill your role which may include evenings and weekends. You will be expected to manage your hours, responsibilities and workload accordingly.

Reports to : Global Head of Supporter Care.

Manages : n/a.

Budget responsibility : n/a.

Probation : The appointment will be subject to the satisfactory completion of a 3 month probationary period.

Annual leave : Annual paid vacation entitlement of 32 in each holiday year, this entitlement includes the eight bank and public holidays.

Other benefits : Training will be provided as required.  Flexible working conditions.

How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted. 

Applications should be received by 11:59pm on Sunday 13th September 2026 at the latest.

Using AI During Interviews
 Animals Asia is committed to ensuring a fair and authentic interview process. The use of artificial intelligence (AI) tools, including but not limited to real-time transcription, automated response generation or assistance in formulating interview answers, is strictly prohibited during any stage of the interview process.We will take a candidate's agreement to participate in an interview with us as confirmation that they will not use AI tools in any form during the conversation. If it is discovered or reasonably suspected that AI has been used, the interview will be terminated immediately, and the candidate will no longer be considered for the role.We appreciate your understanding and adherence to this policy, which is in place to maintain the integrity, professionalism and reliability of our recruitment procedures.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.

At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.

Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.

The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.

The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.

The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.

As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.

This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.

Key responsibilities

Strategy and Leadership 

• Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
• Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
• Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
• Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
• Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms 
• As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
• Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning 
• Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer

Volunteering programme 

• Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
• Oversee programme quality and effectiveness across all volunteering activities.
• Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
• Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
• Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
• Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.

Pro Bono programme 

• Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
• Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
• Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
• Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
• Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
• Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
• Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery. 
• Ensure an effective team approach to project identification, prioritisation and matching across the programme.
• For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
• Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
• Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
• Own quality assurance, review programme outcomes and impact data to drive continuous improvement
• Collaborate with the Events team to design and run relevant supporter engagement events.

Relationship Management and Donor Engagement 

• Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
• Lead strategic account management of donors and supporters.
• Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
• Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
• Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
• Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.

Operations, Systems and Reporting 

• Oversee the effective administration and operational delivery of the engagement function.
• Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
• Maintain oversight of engagement pipelines, financial tracking and programme reporting.
• Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
• Develop and improve systems, processes and operational efficiency across the engagement function.
• Ensure all activities comply with organisational policies, procedures and best practice.

Cross-Organisational Working

• Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
• Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
• Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
• Attend and support Impetus events where required.
• Represent the Philanthropy team on internal projects, working groups and committees.
• Support wider team priorities and contribute to a collaborative and inclusive working culture.

Person specification

Essential

• Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
• Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
• Experience translating strategic priorities into operational plans, objectives and delivery.
• Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
• Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
• Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
• Strong analytical and organisational skills.
• Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
• Excellent written and verbal communication skills.
• Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
• A collaborative and flexible working style with the ability to work cross-functionally.
• Commitment to the mission and values of Impetus.
• A strong commitment to equality, diversity and inclusion.
• Experience working in, or closely with, the charity, youth, education or employment sectors.

Desirable

• In depth understanding of the corporate donor and philanthropy landscape.
• Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
• Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
• Experience working with Salesforce.
• Expertise in evaluation or impact measurement.
• In-depth understanding of the education and/or youth employment sectors in the UK.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 28th September 2026.

2nd Interviews will take place on w/c 5th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

We are looking for a conscientious Finance & Administration Officer, to join our Finance team on a one-year maternity contract. You will process financial transactions, maintain accurate records, reconcile accounts and support month-end and annual reporting activities. You will work closely with the Head of Finance, Financial Accountant and wider Secretariat teams to ensure effective financial administration and compliance.

This is an excellent opportunity for an experienced finance administrator or finance officer looking to develop their career within a respected humanitarian organisation.

About you

We're looking for someone who combines strong financial administration skills with excellent attention to detail and a collaborative approach. You must be detail-oriented with a zeal to support the financial backbone of the secretariat. You must demonstrate strong communication and stakeholder engagement skills, with a proven ability to manage multiple priorities.

Some of the key criterion for this role include:

• Experience in processing invoices and handling supplier payment queries.
• Experience of bank, cash and credit card reconciliations.
• Experience using finance systems and reporting tools
• Understanding of accounting and bookkeeping procedures.
• Knowledge of charity finance processes and compliance.
• Previous administrative experience in a busy office environment, being proactive and demonstrating excellent organisational and time-management skills, to manage competing priorities.
• Excellent attention to detail and accuracy.
•  Strong Excel skills and confidence working with financial data.
• Proficiency in Microsoft Office applications.
• Strong written and verbal communication skills.

***Please download the job description for full details***

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

Music as Therapy International is looking for an ambitious, creative and relationship-focused Fundraising Manager to lead our fundraising as we enter an exciting new phase of our development.

Registered in 1998 and recently converted to a CIO, we are a small, established charity with a big ambition: To inspire, guide and champion caregivers to use music to strengthen care. Our work equips caregivers with practical skills and approaches that use music to improve the lives of people in vulnerable situations around the world.

As our Fundraising Manager, you will have a genuinely influential role in making that ambition possible. Working closely with our Director and wider team, you will take the lead on developing and delivering our fundraising strategy across trusts and foundations, major donors, regular giving, community fundraising, corporate partnerships and legacies.

This is not a role where you will be one small part of a large fundraising machine. You will have the opportunity to shape our approach, develop meaningful relationships with supporters and funders, identify new opportunities and turn our impact into compelling propositions that inspire people to give.

We have entered a new strategic period focused on extending our reach, evolving our training and securing the future of music in care. In 2025 we operated with an income of c.£225k.  We are now looking for someone to build on this, bringing fundraising expertise, initiative and curiosity to help us turn our strategic ambitions into sustainable growth. 

If you are an experienced fundraiser who enjoys having responsibility, building relationships and seeing the direct results of your work, we would like to hear from you.

Job Title: Office Administrator

Contract: Permanent

Hours: 35 hours per week

Salary:£27,000 per annum

Location: Coram Campus, Bloomsbury, London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CCLC

Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law as well as outreach advice and second tier advice in the areas of asylum and immigration law. Our Policy & Practice Team delivers policy and research work.

Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.

About the role

We are looking for a motivated, enthusiastic, multi-skilled administrator to assist our busy teams in London.

The Office Administrator will provide a range of essential office-based administrative support for the Legal Practice Unit and Policy & Practice Change Team, the majority of whom are currently working in a hybrid pattern. The priorities will be general administrative support: processing incoming and outgoing post, opening and closing files for clients; assistance with preparing court bundles; assistance with CCLC’s reception telephone line; communicating with internal and external departments; and assisting with any other legal or administrative tasks which may arise in order to fully support the team may also be required.

This is a great opportunity for an excellent administrator looking for a role in the charity sector and the prospect of developing a career in operations and business support.

The role would suit an organised and efficient individual with strong IT skills. Whilst full training will be provided and support and supervision will be available, the successful candidate will need to demonstrate the ability to work independently and show initiative and problem-solving skills.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 13th September 2026 at 11:55pm

Interview date: 17th September 2026

We reserve the right to close this vacancy early upon successful appointment or at our discretion. Successful candidates will be asked to take part in an online assessment ahead of interview.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Supporter Experience & Data Processing Coordinator
Hours: Full time
Contract: Permanent
Salary: £32,292 per annum
Location: King's Cross, London N1C – Hybrid (Minimum 2 days in office per week)

Who are we?

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

The Supporter Services Team are at the heart of Art Fund, delivering inbound and outbound customer service through email, telephone, post, website and social channels – to members, supporters, and the wider public.

This is an interesting role where you will be on the front line leasing with our trusted third–party suppliers to deliver excellent communications and processes. Coordinating training, leasing on campaign briefings and championing continuous system and process improvements – to ensure we're delivering first class customer care.

We are looking for someone who is a fast learner, has experience using database systems and recording data accurately. With the ability to manage multiple tasks and keep to deadlines. It is essential you have great interpersonal skills as you will be liaising with different departments and colleagues across Art Fund as well our fulfilment houses and call centre team.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non–contractual office closure dates at Christmas.
• Free National Art Pass (NAP)– for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Thursday 17th September 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We're committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non–UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Supporter Engagement Officer to join INF’s small, passionate UK team. This is a fantastic opportunity to connect with INF’s committed UK supporters who resource and pray for the work of Nepali organisations which support people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a full time role, part-time hours will also be considered (a minimum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Supporter Engagement Officer you will play a key role in the stewardship of INF supporters. Reporting directly to the Head of Fundraising and Communications, you will support the team to deliver the highest level of supporter engagement.

The main responsibilities will include:

• Creating high-quality content, including prayer resources, to communicate effectively with supporters.
• Managing content for INF’s website, social media and e-marketing campaigns.
• Being a first point of contact, handling supporter enquiries by email and on the phone.
• Timely and appropriate acknowledgment of donations.
• Participating in team prayer and reflection as part of the wider staff team.

The Person

We are looking for a practising Christian, as set out in the occupational requirement for this position.

You must align with the values of INF and be committed to your faith. It is key that prayer is important to you both personally and professionally.

We are looking for someone with the ability, or drive to learn, to write creatively and develop new skills in digital marketing. You must be an adaptable person who thrives within a small team.

Proven experience of engaging with supporters is also vital, as well as exceptional written and verbal communications skills.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

The Festival Administrator will provide practical, hands-on support to volunteers and the wider Festival team in the run-up to and during Limmud Festival. The role will focus on coordinating and responding to the needs of participants and volunteers, helping ensure the smooth and effective delivery of the event. Limmud Festival 2026 takes place in the Midlands from 25–30 December 2026 and the Festival Administrator are expected to be at the event. 

We are looking for a Fundraising Support Officer to support a wide range of fundraising activities across Dignity in Dying and Compassion in Dying.

This is a varied and practical role supporting campaigns, donor care, and administrative processes. You will play an important part in ensuring our supporters have a positive experience while helping deliver key fundraising initiatives, including new programme development.

This role is ideal for someone early in their career, returning to work, or looking to move into fundraising. We are looking for enthusiasm, organisation and a willingness to learn, and will support you to develop in the role.

Key responsibilities

• Provide administrative support for fundraising campaigns, including direct mail activity
• Support the set-up and delivery of new initiatives (e.g. lottery and in-memory giving)
• Respond to supporter enquiries via email and telephone
• Process donations and maintain accurate supporter records using databases (e.g. Raiser’s Edge)
• Support donor communications, reporting and stewardship activity
• Assist with general fundraising administration and team support

About you

We are looking for someone who is:

• Organised, with strong attention to detail
• A clear and confident communicator, able to respond sensitively to supporters
• Proactive and positive, with a willingness to learn
• Comfortable using systems and handling information (training provided)
• Motivated to build a career in fundraising

We welcome applications from candidates with a wide range of experiences, including those with limited formal work experience.

About us

Dignity in Dying campaigns for greater choice, control and access to services at the end of life. Compassion in Dying supports people to understand and exercise their rights, helping them plan for end-of-life care.

Interviews

• Stage 1: Virtual interview – WC 21st September
• Stage 2: In-person interview at our London office – TBC

Central London | £32,721 per Annum | Full-time (35 hours per week) | 1 YR Fix Term Contract

Minimum 3 Days per week in the office during probation, minimum 2days thereafter

The Office Administrator will cover the reception and core office administration and be responsible for coordinating bookings and assist with marketing. They will be responsible for greeting visitors to Hinde Street Methodist Church and ensuring that they are warmly welcomed. This crucial and interesting role has the opportunity to be part of a friendly and efficient team in an inclusive and engaging community. Whilst the majority of the work is administrative, there are opportunities to be involved in the digital communications and also in engagement and support of the diverse groups who use the church’s spaces.

About the Role

We are seeking a highly organised and customer-focused administrator to support anaesthetists throughout their training journey, from entry into specialty training through to the award of a Certificate of Completion of Training (CCT). The role also supports the administration of the College's online training portfolio, helping to ensure that trainees maintain accurate training records throughout their careers.

As a key member of the Training Team, you will provide advice and guidance to trainees, trainers and other stakeholders on a range of specialty training matters. You will work closely with the General Medical Council (GMC), senior anaesthetists, College Officers and colleagues across the College to ensure the effective delivery of training processes and support services.

Key tasks and responsibilities include (but are not limited to):

• Providing information and guidance on anaesthetic specialty training, including Acute Care Common Stem (ACCS) training pathways, and escalating complex queries where appropriate.
• Processing applications and requests relating to time out of training, including calculating training completion dates and communicating outcomes to trainees and trainers.
• Delivering first-line support to users of the College's Lifelong Learning Platform (online training portfolio).
• Supporting College committees and working groups by preparing agendas and papers, coordinating meetings, taking accurate minutes, managing follow-up actions and handling committee correspondence.
• Maintaining accurate records and ensuring administrative processes are delivered efficiently and to a high standard.
• Building effective relationships with trainees, College members and key external stakeholders to provide an excellent customer experience.

About You

You will have experience working in a helpdesk and/or customer service environment, alongside proven experience providing administrative and secretarial support to formal committees, including the preparation of agendas and minute-taking.

You will be able to interpret, simplify and communicate complex information clearly and accurately, with the ability to develop and maintain a sound understanding of anaesthetic training regulations and routes to the GMC Register.

Strong stakeholder management skills are essential, with the ability to build and maintain effective working relationships with a wide range of internal and external contacts.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

How to Apply

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday 15 September 2026. Please note that the closing date may be brought forward should we receive a high volume of suitable applications.

Due to the volume of applications received, we are unable to provide individual feedback to external candidates. Only shortlisted applicants will be contacted following the closing date.

Applicants must have the right to work in the UK and be resident in the UK at the time of application. No agencies please.

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

The Baobab Centre is a non-residential therapeutic community supporting unaccompanied minors who have experienced human rights abuses and are seeking asylum, refugee status and settlement in the United Kingdom.

The role of a Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation.This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.

Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective.As a Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members. 

It is critical that as a Caseworker: 

• you have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time.

• You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world. 

• You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.

We're looking for an enthusiastic and highly organised HR & Executive Support Assistant to support a high quality people function at IHP. This part-time role combines HR administration with wider organisational and executive support, offering a varied and rewarding opportunity within a small charity that is making a significant impact around the world.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

The HR team is responsible for a broad range of functions supporting our 24-strong staff team and trustees. The HR & Executive Support Assistant will play a key role in delivering effective HR administration while also providing wider administrative support to help ensure the smooth running of the organisation.

Working closely with the Director of Finance & Resources, our outsourced HR Consultant and the Finance & Administration Officer, the postholder will support the employee lifecycle, maintain HR systems and records, coordinate training and wellbeing activities, and help ensure HR processes are delivered accurately and efficiently.

Alongside the core HR responsibilities, the role will provide support across a range of central organisational activities, including supporting with office administration, governance, trustee administration, staff meetings and events, maintaining internal systems and records, and assisting with cross-organisational projects led by the Senior Leadership Team.

This is an excellent opportunity for someone who enjoys variety, has strong organisational skills and wants to develop their HR career while gaining experience across the wider functions of a small, collaborative charity.

We're looking for someone who can:

• Support all areas of HR administration and people processes under the direction of the outsourced HR Consultant and Director of Finance & Resources.
• Ensure HR records, systems and processes are maintained accurately, efficiently and confidentially.
• Coordinate staff training, maintain accurate training records and support employee wellbeing initiatives.
• Contribute to a positive staff experience by supporting managers and colleagues throughout the employee lifecycle.
• Provide high-quality administrative support across the organisation, including governance activities, trustee administration, office management and organisational projects.
• Work collaboratively with colleagues to help ensure the smooth and effective running of IHP's central support function.

Essential skills and experience

• Experience working in an HR administration role, or in an administrative role with significant HR responsibilities.
• Experience supporting recruitment, onboarding or other employee lifecycle activities.
• Experience maintaining accurate records, databases and administrative systems.
• Excellent administration and organisational skills with a high level of accuracy and attention to detail.
• Experience handling confidential information with professionalism and discretion.

 Personal attributes:

• Empathetic, approachable, and discreet
• Strong communicator with the ability to build positive working relationships across the organisation
• Solutions-focused with a hands on, flexible approach
• A commitment to staff wellbeing, development and good HR practice
• Excellent judgement 
• Committed to IHP's Christian Ethos and values

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

Why Join Us?

• Be part of a meaningful mission with a strong values driven organisation
• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.