194 Supporter care administrator jobs in Hammersmith, Greater London

About the role:

Feeling safe shouldn’t stop mattering when the day team goes home. At St John’s Mansions in Islington, you’ll provide a calm, consistent and reassuring presence throughout the night, helping to make sure clients feel safe, respected and supported in their home. You’ll often be the first person someone turns to if something goes wrong overnight, so the way you respond can make a real difference.

As a Night Support Assistant, you’ll take responsibility for the safe and secure running of the service during your shift. You’ll manage access to the building, complete regular patrols and health and safety checks, monitor security, respond to safeguarding concerns and emergencies, and provide a first response to clients who need help. You’ll also support emergency placements where required and make sure significant incidents, concerns and actions are recorded clearly and handed over to the day team.

This is a role that calls for sound judgement, resilience and the confidence to stay calm when situations become challenging. At times you may be lone working, with buddy arrangements and SHP’s out-of-hours management support in place. Throughout your work, you’ll take a person-centred, psychologically informed and strengths-based approach, balancing safety and appropriate boundaries with dignity, choice and independence.

We have two Night Support Assistant opportunities available: one working four nights per week, Monday to Thursday, and one working three nights per week, Friday to Sunday, night shifts are 10pm - 08.15am. Whichever pattern you join, you’ll be part of the wider St John’s Mansions team, with regular supervision, training and opportunities to continue developing your knowledge and practice.

About you:

• Can build positive, respectful relationships with people from a wide range of backgrounds while maintaining clear and professional boundaries.
• Is calm, resilient and confident under pressure, able to assess what is happening, prioritise effectively and respond appropriately to incidents or concerns.
• Understands the importance of safeguarding, health and safety and recovery-focused support, including the ways substance use may affect people’s wellbeing and safety.
• Can work in a person-centred, strengths-based and psychologically informed way, supporting people to have choice and control wherever possible.
• Is comfortable working independently, staying alert throughout a night shift and communicating clearly through accurate records and effective handovers.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 27th September at midnight

Interview date: Tuesday 6th and Wednesday 7th October online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

Apply online today to register your interest – interviews happening quickly.

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

Apply online today to register your interest – interviews happening quickly.

An Events Fundraising Administrator is required ASAP for 4 weeks, working 20 hours a week, which can be split across a few days, or all week.

You will play a key role in supporting the Challenge Events programme by coordinating the day-to-day activities of the team, including being first point of contact for challenge event supporters and providing administrative support to the whole team. You’ll be responsible for responding to enquiries, completing administrative processes and providing an exceptional experience to their event supporters via phone, email and SMS.

We are looking for someone who has experience of supporting or working within a fundraising team. Either as a fundraising assistant, or from a supporter care type background, as you will work with events participants in the lead up to the events and during, ensuring the participant is ready for their fundraising event, and that systems and fundraising efforts are maximised and kept accordingly.

If you would like to find our more about this opportunity, please apply and we can discuss further.

Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.

As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.

Home‑based (UK) with occasional travel

This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.

Why this role matters

Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.

About Safeena

Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.

Key Responsibilities

Inbox & Communication Management

• Manage and triage the Head of Transformation and Hello inboxes

• Draft responses, prioritise actions and maintain professional communication with partners and volunteers

Meetings & Coordination

• Organise meetings, workshops and community sessions

• Prepare agendas, papers and pre‑reads

• Take accurate minutes and maintain action logs

Documentation & Governance

• Format and proofread reports, papers and presentations

• Maintain project documentation and support governance processes

• Assist with board and steering group preparation

Project Administration

• Maintain project documentation

• Support reporting, monitoring and data collection

• Assist with onboarding and close‑down of project activities

General Administrative Duties

• Diary coordination, travel arrangements and basic financial admin

• Maintain confidentiality and uphold Safeena’s safeguarding standards

Person Specification

Essential

• Strong organisational and communication skills

• Experience managing inboxes, documentation and meeting coordination

• Proficiency in Microsoft Office

• Ability to work independently and handle sensitive information

Desirable

• Experience in healthcare, charity or transformation settings

• Understanding of culturally competent or faith‑informed support environments

Could you be the person who helps make brilliant fundraising happen behind the scenes?

Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.

We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.

This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.

You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.

We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.

You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.

If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.

20 hours per week | Home-based | £32,000–£34,000 FTE

  ABOUT THE ROLE

Elliot Leigh Supported Living provides semi-independent supported accommodation across East and North-East London for young adults aged 18–25 who are leaving the care system. Our residents are at a pivotal moment in their lives — transitioning from care into adulthood — and they need more than just a roof over their heads.

As a Support Worker you will hold a caseload of around 10–12 residents, walking alongside each of them through that transition: managing a tenancy, navigating employment, handling money, and knowing that someone is in their corner. You will work from our East London office and visit residents in their homes, all within a manageable travel radius — this is a Monday-to-Friday daytime role, not a shift or rota post.

This is not a passive role. It demands energy, creativity and a genuine commitment to working in partnership with young adults who have often experienced significant trauma, instability and disappointment. But it also offers something rare: the chance to be the person who helps someone turn their life around.

  PAY, HOURS AND BENEFITS

✓  £32,000 salary for candidates with 12 months’ relevant experience and a Level 3 qualification. Have the experience but not the Level 3? Start on £27,000, we fund the qualification, and you move to £32,000 on completion.

✓  Monday to Friday, 9am to 5pm — flexible start and finish times will be considered; no evenings, weekends or bank holidays

✓  25 days’ annual leave plus bank holidays, rising to 30 days in line with length of service

✓  4% employer pension contribution

✓  Enhanced DBS and Update Service subscription funded by us *subject to qualifying criteria

✓  Funded Level 3 Diploma in Health & Social Care or Housing, with paid study time, if you don’t already hold one

✓  A clear career ladder: Support Worker → Senior Support Worker → Team Leader, with published pay points

✓  Employee Assistance Programme with 24/7 confidential support

✓  Monthly supervision and reflective practice sessions, plus a structured four-week induction

✓  A small, inclusive team where your voice shapes how we work

✓  A company dedicated to the continuous professional development of its team members

  WHAT YOU’LL DO

• Support residents to develop and sustain independent living skills — budgeting, cooking, cleaning, tenancy management

• Deliver structured keywork sessions and co-produce individual support plans with each resident

• Help residents into education, employment and training — CV writing, job applications, college enrolment

• Keep accurate, timely records on our digital case management system — keywork notes, risk assessments, support plans

• Liaise with local authority leaving care teams, social workers, personal advisers and other professionals

• Support residents to manage their mental health, wellbeing and personal challenges in a trauma-informed way

• Accompany residents to appointments with external agencies — GP, Job Centre, local authority

• Respond calmly and professionally to conflict, emotional distress or challenging behaviour

• Work with the wider team to ensure the safety and wellbeing of all residents

• Contribute to team meetings, supervision and your own continuing professional development

  WHO WE’RE LOOKING FOR

Essential:

• At least 12 months’ relevant experience supporting young people or young adults in a care, supported housing, youth work or semi-independent living setting

• A genuine understanding of the challenges care leavers face in the move to independent living

• Working knowledge of safeguarding and trauma-informed practice

• Strong written and verbal communication — you will produce keywork records, risk assessments and support plans to a professional standard

• Confident IT skills and the ability to use a digital case management system

• Enhanced DBS (Adults Workforce) on the Update Service, or willingness to apply; current safeguarding certificate, or willingness to complete on appointment

• Right to work in the UK

For the £32,000 rate:

• Level 3 (or above) in Health & Social Care, Housing or a related discipline, alongside the 12 months’ experience above

Desirable:

• Experience supporting young adults into education, employment or training

• Knowledge of the Children (Leaving Care) Act 2000, Care Act 2014 and Pathway Planning

• Experience with complex needs, mental health or substance use

Not quite one year’s experience yet? Ask about our Trainee Support Worker route: a 12–18 month funded Level 3 apprenticeship on £27,000, with a guaranteed move to the Support Worker scale on completion.

  WHAT MAKES A GREAT ELSL SUPPORT WORKER

• Treats every young adult as a capable individual — not a case to be managed

• Understands that independence is built gradually, and shows up with patience and consistency

• Holds clear professional boundaries while staying warm and approachable

• Is solution-focused and creative enough to find a new way in when the obvious route isn’t working

• Is a confident advocate for residents with external agencies and professionals

• Takes ownership of their own development and reflective practice

  HOW TO APPLY

For an informal chat about the role before applying, contact Chloe Crieghton, Service Manager, on the same address. Interviews are held in person at our East London office and include a short written exercise and time with a current resident representative.

Closing date: rolling — we interview as suitable applications arrive and will close the advert once the post is filled.

Safer recruitment: all appointments are subject to an Enhanced DBS Disclosure (Adults Workforce), satisfactory references covering the last three years and completion of our Safer Recruitment process. Elliot Leigh Supported Living is committed to safeguarding and promoting the welfare of all residents. We welcome applications from people with lived experience of the care system.

PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team. 

About the role

This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time

• Build and manage an individual giving programme.

• Support and build upon the community fundraising activity

• Develop persuasive campaigns, cases for support and donor communications.

• Maintain the CRM and utlise it to its full potential

• Keep accurate records, forecasts and pipeline reports.

About you

You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.

Why join us?

This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.

We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.

The ideal candidate will:

• have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
• be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
• have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
• be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
• be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
• be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Tuesday 15th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026

Second round (In person) - Week commencing 5th October 2026

For more information about the role, please download our Recruitment pack.

Reconciliation Administrator - Property Services

Hybrid – London and homeworking

£35,202 - £39,333 pa

Are you an organised, solution-focused administrator with experience in financial reconciliation?

We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation  Administrator for a12 month fixed term contract, or secondment for internal candidates.

In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.   

Key responsibilities include:

• Processing property services related invoices and payments.
• Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
• Using relevant IT systems and processes including our Asset Management System.
• Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
• Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.  

You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.

Where you’ll be working

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

What we’re looking for

If you can demonstrate the following experience and skills, we'd encourage you to apply:

• Experience in financial reconciliation, invoice processing or payment control.
• Working knowledge of Schedule of Rates (SOR) and repairs processes.
• Experience using housing or repairs management systems.
• Strong organisational skills with the ability to manage competing priorities.
• Confident using Microsoft Office and other IT systems to complete administrative tasks.
• Ability to build positive working relationships with colleagues and external partners.
• A customer-focused approach to problem-solving and task prioritisation.

Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.

We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.

Closing date: 10:00 am on 22 September 2026

Interview and assessments will take place in October 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

The Festival Administrator will provide practical, hands-on support to volunteers and the wider Festival team in the run-up to and during Limmud Festival. The role will focus on coordinating and responding to the needs of participants and volunteers, helping ensure the smooth and effective delivery of the event. Limmud Festival 2026 takes place in the Midlands from 25–30 December 2026 and the Festival Administrator are expected to be at the event. 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.

You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

The role requires evening and weekend work.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.