Supporter care jobs

We’re looking for an organised, proactive, and people-focused Executive Office Manager to join our team. If you love making things run smoothly, enjoy supporting senior leaders, and thrive in a busy environment where no two days are the same - this could be the perfect role for you.

This is an exciting time to join us. The Shakespeare Birthplace Trust is embarking on a bold new journey - reimagining what it means to be a contemporary museum with global reach, all while keeping Shakespeare at the heart of everything we do.

In this role, you’ll be the go-to person for our CEO, Directors, and Board of Trustees. You’ll help everything flow - from meetings and communications to special projects and events.

You’re someone who loves being at the centre of things - calm, organised, and great at juggling priorities. You can anticipate what’s needed before being asked, and you always bring a friendly, professional touch to your work.

You’ll bring:

• Experience supporting senior leaders or a busy executive team.
• Brilliant organisational, administrative, and IT skills.
• Strong communication and relationship-building abilities.
• A methodical approach, excellent attention to detail, and the ability to handle confidential information with care.
• A can-do attitude and the drive to make things happen.

At the Shakespeare Birthplace Trust, you’ll be part of a team that’s passionate about bringing Shakespeare’s story to life for people around the world. You’ll work closely with inspiring leaders, contribute to exciting new projects, and help shape the next chapter of an organisation with a remarkable legacy.

If you’re looking for a role that’s varied, meaningful, and full of opportunity we’d love to hear from you.

The closing date for applications is Sunday 2 November 2025, and interviews will take place on Wednesday 12 and Thursday 13 November 2025 in-person in Stratford-upon-Avon town centre.

If you would like to know more and to apply please go to our jobs website.

We will send you a confirmation email once you have sent your online application, where you will be able to complete your profile.

The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.

Fundraising and Events Lead

Salary: £28,000 – £31,000 (pro rata)
Contract: 1-year fixed term (with view to make permanent)
Hours: Part-time (3–4 days per week)
Location: Remote, with occasional days in London and additional days for events (time off in lieu provided)
Reports to: CEO

About M7 Education

At M7 Education, our mission is simple — to level the educational playing field by making experiential learning accessible to every student. We believe one school trip can change a student’s entire outlook on education, yet too many miss out due to financial barriers.

We provide fully funded school trips and workshops for high pupil premium schools across England and Wales, taking care of both the funding and the logistics so that teachers can focus on inspiring their students.

We’re a small, dedicated team with big ambitions. We work flexibly, think creatively, and collaborate closely to make learning come alive for as many children as possible.

The Role

We’re looking for an enthusiastic and driven Fundraising and Events Lead to join our growing team. This is a new and exciting opportunity to shape the future of M7 Education’s fundraising strategy and be the driving force behind our next phase of growth.

You’ll take the lead in developing new income streams, building strong relationships with donors and fundraisers, and creating inspiring fundraising events and campaigns. Working closely with the CEO, you’ll have the freedom to innovate, test new ideas, and lay the groundwork for a future fundraising function within the charity.

This is a hands-on role that’s perfect for someone with experience in charity fundraising and event management who’s eager to make a tangible difference in education.

Key Responsibilities

• Develop and deliver a comprehensive fundraising strategy to increase income across multiple channels.
• Manage relationships with individual fundraisers, supporting their journeys and ensuring excellent stewardship.
• Plan, coordinate, and deliver fundraising events — both third-party events (such as the SuperHalfs series) and M7-run initiatives.
• Research, write, and submit compelling grant applications to trusts and foundations.
• Lead creative fundraising campaigns that engage new supporters and promote M7 Education’s mission.
• Build and maintain strong relationships with key stakeholders, sponsors, and community partners.
• Monitor fundraising performance, prepare reports, and evaluate impact to inform future growth.
• Contribute to the development of a future fundraising team, including volunteers and, in time, staff members.

Person Specification

Essential:

• Minimum of 3 years’ experience in charity fundraising, with a track record of generating income.
• Proven experience in event planning and delivery.
• Excellent communication and relationship-building skills.
• Strong organisational and project management abilities.
• Confident working independently and taking initiative in a small, fast-moving team.
• Ability to think creatively and strategically about income growth.

Desirable:

• Experience in the education or children’s charity sector.
• Skills in communications, social media, or email campaigns.
• Understanding of sporting events and community fundraising (e.g. marathons, challenges).
• Experience writing successful grant or trust funding applications.

What We Offer

• £28,000–£31,000 (pro rata) depending on experience
• Part-time (4–5 days per week)
• 30 days annual leave (pro rata) + additional time off during certain school holidays
• Paid professional development opportunities
• Highly flexible working environment (remote-first)
• Time off in lieu for event days
• Opportunity to shape and grow M7 Education’s fundraising function from the ground up

Our Culture

We’re a small team with high goals — adaptable, collaborative, and full of ideas. We value initiative and creativity, giving team members the freedom to experiment and test new approaches. If you’re someone who enjoys autonomy, thrives in a dynamic environment, and wants to see your work make a direct impact on children’s lives, you’ll fit right in.

# Fundraising # Fundraiser # FundraisingLead # Fundraising Management # Fundraising & Events

About Woman's Trust

Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.

About the role

As a Counselling Project Administrator, you will be responsible for the smooth and efficient project administration of Woman’s Trust Counselling services.

This role is part-time, working 28 hours per week to cover a period of maternity leave with a start date of December 2025.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

The position is open on a rolling basis. Interviews will be given as applications come in.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

About This Job

This is an exciting role in Army Cadet Charitable Trust UK to be the focal point for HR support, organisational planning and recruitment. You will provide HR advice and support the Trustees, Senior Leadership Team (SLT) and all line managers in our charities. You’ll ensure that we have appropriate policies, comply with legislation, recruit the right people, manage them well, and provide opportunity for continuous professional development. This in turn leads to a pleasant working environment for all staff.

Essential Skills

· Associate member of the CIPD.

· Evidence of continuing personal and professional development.

· Sound experience in an operational HR role.

· Knowledge of HR legislation.

· Information gathering and analysis skills.

· Discretion and confidentiality.

· Excellent written and verbal communication skills, especially policy drafting and report writing.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Wednesday 29th October 2025.

Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW during the week commencing Monday 10th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references.

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Fixed term contract or external secondment opportunity until 31 March 2026, with the possibility of extension

About the role

CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.

The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.

CTI consists of four main phases:

1. Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
2. Transition: providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
3. Try out: monitoring and strengthening support network and client’s skills (3 months)
4. Transfer of care: terminating CTI and stepping right back (3 months)

The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.

About you

To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will also have an appreciation of delivering this within a time limited framework.

You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 October 23:55

Interviews will take place w/c 3 November at Crisis Skylight Merseyside, 96 Kent St, Liverpool L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.

The Policy and Campaigns Officer will develop policy positions and campaigns that will help ensure that the needs, rights and priorities of those living with DMD are understood and acted on by decision makers, policy makers, parliament and government. The Officer will work closely with colleagues in the Policy and Communications team to support a cohesive and impactful approach to policy, engagement and communications.

Job Description

• To ensure that the charity’s policy and campaigning work is firmly grounded in the views and experiences of the DMD community and to ensure that they are consulted and involved in the development (and delivery where appropriate) of Duchenne UK’s policy positions and campaigns.
• To maximise the benefits of our existing relationships with civil servants, parliamentarians, policy makers, relevant organisations (such as NICE) and charity sector professionals and to create new relationships which help us to achieve our aims.
• To organise events and parliamentary activity working with parliamentary supporters and the DMD community.
• To devise low-budget campaigns aimed at creating positive change in policy, practice or attitudes that will improve the lives and outcomes of those living with DMD. 
• To create campaign assets such as digital and social media content in collaboration with the communications team.
• To draft consultation responses, policy positions and occasional short reports summarising the findings of research we have conducted or commissioned.
• To monitor relevant government proposals and initiatives, identifying those likely to have a major impact on the lives of those living with DMD, and to seek to influence their development.
• To stay abreast of relevant academic research, build relationships with key academics and identify opportunities for collaboration.

Person Specification

Essential experience:

• Experience of working in a policy and/or campaigning role.
• Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as blogs, web and print.
• Experience of working with civil servants and parliamentarians.
• Experience of using digital and social media for influencing and campaigning purposes.

Desirable experience:

• Project management experience including initiating, planning, implementing and evaluating campaigns and organising events.
• Experience working in health and social care space, with pharmaceutical industry and/or a highly regulated industry and engaging with regulators.

Essential knowledge:

• Working knowledge of the healthcare system, regulatory framework and the social model of disability. 
• Knowledge of how policy and legislation are developed in Westminster and Whitehall.
• Knowledge of campaigning techniques.

Essential skills and attributes:

• Highly motivated with a passion for improving the life outcomes of people living with DMD.
• Excellent interpersonal skills with people of all ages and backgrounds. 
• Ability to draw out the most salient features of complex issues and debates.
• Ability to analyse large amounts of information and produce easy to digest summaries and position statements.
• Ability to work on own initiative.
• Ability to build excellent working relationships both internally and externally.
• Good organisational and workload management skills.
• Proficient with all main Microsoft Office packages.

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• 3 days of office closure between Christmas and New Year
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.

Head of Communications & Advocacy

Location: Hybrid – 2 - 3 days to be worked from our office in Crayford, DA1 
Salary: £41,000–£46,000 per annum (depending on experience)
Contract: Permanent, full-time (35 hours per week)

At Allergy UK, the leading national charity supporting people living with allergic conditions, we are passionate about raising awareness, driving policy change, and providing trusted advice to millions. Every campaign we run and every story we share helps make allergy visible as a serious health issue and we’re looking for a new Head of Communications & Advocacy to help us take this mission even further.

What You’ll Be Doing

As our Head of Communications & Advocacy, you’ll shape and amplify the charity’s voice across the UK. Leading a dynamic team, you’ll drive strategy, lead high-impact campaigns, and ensure that Allergy UK remains a trusted, credible, and influential voice.

You will:

• Develop and deliver integrated communications and advocacy strategies

• Lead creative, impactful campaigns to raise awareness and influence policy

• Guide our media relations and secure high-profile coverage

• Provide expert advice on sensitive and strategic communications issues

• Build strong relationships with policymakers, healthcare leaders, and industry stakeholders

• Act as an ambassador for Allergy UK at the highest levels

• Inspire and lead a skilled communications and advocacy team

What We’re Looking For

We’d love to hear from you if you have:

• A proven track record in strategic communications and advocacy

• Experience leading multi-channel campaigns that achieve real impact

• Excellent stakeholder engagement skills — from media to government to industry

• Strong leadership experience, with the ability to inspire and develop teams

• Outstanding communication skills, both written and verbal

• Confidence in providing senior-level advice on high-profile issues

It would be a bonus if you also bring experience of policy development, the UK health sector, or working with lived experience storytelling.

What We Offer

We believe in looking after our people and helping them thrive. As part of our team, you’ll enjoy:

• £41,000–£46,000 salary (dependent on experience)

• 28 days holiday + bank holidays

• Annual pay review in line with market rates

• Flexible hybrid working and free onsite parking

• Pension scheme and employee benefits hub

• Employee Assistance Programme (counselling, GP service, wellbeing support)

• Training and development opportunities

How to Apply

If you’re passionate about using communications to create real social change, we’d love to hear from you.

Please send your CV and supporting statement via Charity Job. Your supporting statement should highlight how your skills and experience meet the role requirements, and what you could bring to our team.

• Closing date: 12pm Sunday, 26th October

• Online interviews: Thursday, 30th October 2025

• In-person interviews: Wednesday, 5th November 2025

We welcome applications from all backgrounds and communities, and are committed to creating an inclusive and supportive recruitment process. If you would like to apply in a different format or need adjustments, please get in touch.

Please note that this role will require a minimum in person presence of 2 -3 days per week in our office in Crayford.

Be part of something impactful. Join us and help shape the future of allergy care.

Job Title: Service Manager

Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)  
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.

The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 November 2025

Interview Date: 14 November 2025

Network Development Manager

East of England

£32,145 per annum (pro rata for part time)

Ref: 92REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid based in the east of England, Essex, Suffolk, Cambridge, Bedfordshire, Hertfordshire, Norfolk.

ABOUT THE ROLE

This is a fantastic chance to join the Walk Wheel Cycle Trust, working within the Delivery Team team as our new Network Development Manager.

As the Network Development Manager, you will be required to oversee the planning, delivery, and evaluation of active travel infrastructure projects, ensuring alignment with organisational goals and compliance standards. The role combines technical expertise, project leadership, community engagement, and strategic planning to enhance the National Cycle Network (NCN) and related infrastructure. You will work collaboratively with internal and external stakeholders to deliver impactful, sustainable outcomes.

Some duties will include:

• Lead on the management of active travel infrastructure design and construction projects from concept through to construction /implementation and evaluation.
• Plan, organise and attend community engagement activities to ensure collaborative approach to projects.
• Day to day management of inter-disciplinary project teams.
• Share knowledge, expertise and evidence through written reports and presentations to update and influence key external stakeholders (e,g. land owners and local authorities) and volunteers.
• Contribute to planning the future network and developing a vision and clarity of what the NCN is seeking to achieve in their area.
• Quantitative and qualitative data analysis and reporting to demonstrate project progress and impact.

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust.

ABOUT YOU

We ask that you have experience in the following areas:

• A practical working knowledge of principles and standard practices within active travel infrastructure including an awareness of spatial planning and transport planning.
• Using recognised technical expertise to produce project outputs (for technical roles).
• Knowledge of local and regional transport planning authorities and their processes and priorities.
• Knowledge of active travel network design and best practise.
• Working knowledge of health and safety legislation and practice including construction regulations.
• Experience of managing projects and understanding of how to follow the project management delivery frameworks
• Experience of contributing to business development through opportunity generation, bid writing, budget preparation.

WHAT WE OFFER

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.

Wellbeing 

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary 

Family Friendly 

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Closing date for the receipt of completed applications is 23:59, 02 November 2025   

• Interviews will take place in via MS Teams during the week commencing 10 November 2025 

Our Values

We are always learning 

Championing equity

Taking ownership

Delivering Together

Join Trauma Care UK as our Office & Membership Administrator!
Are you ready to play a key role in helping a national charity save lives through education and research? This exciting position is at the heart of Trauma Care UK’s mission — ensuring our organisation runs smoothly, efficiently, and with impact.

You’ll coordinate the charity’s day-to-day activities, streamline core processes, support projects and finances, and keep our members connected and informed. From managing resources and maintaining compliance to engaging with our growing membership, your work will directly strengthen the charity’s operations and influence.

You’ll collaborate closely with the Board of Trustees, Medical Director, staff, volunteers, accountants, and subcommittee chairs — as well as liaise with sponsors, members, and conference organisers to keep everything running seamlessly.

If you’re organised, proactive, and passionate about making a difference, this is a unique opportunity to be part of a small, dedicated team improving trauma care across the UK.

 

Person Specification

Experience

· Proven experience in operational or administrative management, preferably within a charity, non-profit, or healthcare-related organisation.

· Experience in event and conference planning, including sourcing venues, liaising with speakers, and coordinating logistics.

· Experience managing financial processes such as budgeting, transaction processing, and financial reporting.

· Experience handling procurement processes and maintaining asset and inventory records.

· Demonstrated ability to handle enquiries professionally across various communication channels (in-person, phone, email, social media).

· Experience maintaining compliance with legal and regulatory requirements, including data protection legislation.

· Experience preparing contracts and liaising with external partners such as sponsors or academic institutions.

Qualifications

· Educated to degree level or equivalent professional experience.

· Relevant qualifications in business administration, charity management, event management, or a related discipline (desirable).

· Financial or bookkeeping qualifications (e.g. AAT, bookkeeping certificate) are desirable but not essential.

Skills and Knowledge

· Excellent organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines.

· Strong attention to detail and high standards of accuracy.

· Proficient in using MS Office applications (Word, Excel, PowerPoint, Outlook) and database management systems.

· Knowledge of financial systems and the ability to process financial transactions and reports.

· Excellent written and verbal communication skills.

· Strong interpersonal skills with the ability to build effective working relationships with internal and external stakeholders.

· Ability to work independently with minimal supervision as well as collaboratively within a team.

· Problem-solving skills and initiative to identify and implement improvements to processes and systems.

· Commitment to maintaining confidentiality and handling sensitive information appropriately.

· Understanding of, and commitment to, the values and objectives of a charitable organisation

Additional information

· The post will be office based however, some degree of flexible hours and working from home can be negotiated.

· The Charity runs one annual conference (5 days) and a minimum of one Regional conference each year. The post holder will be required to support these events, which would involve some overnight accommodation.

Do you find your heart singing when you tell the stories of amazing people? Do you want to feel inspired knowing you’re improving the health and happiness of patients in our hospitals? And do you have a passion for marketing and communications that will motivate our supporters?

Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). Millions of patients pass through the doors each year and 15,000 NHS staff care for them.

We’re looking for a Communications Manager to work in our small but mighty Brand & Marketing team (who were shortlisted for Communications Team of the Year at last year’s Third Sector Awards, no biggie) to raise the charity’s profile, drive income and demonstrate the impact our charity makes across the hospitals.

Job Summary

Ensure effective delivery of the charity’s marketing and communication plans to raise the charity’s profile, generate income, achieve our fundraising targets and demonstrate the impact the charity makes to its beneficiaries.

Working with the Head of Brand & Marketing, you will play a key part in activating our new five-year strategy and successfully communicating our new organisational purpose. You’ll master the art of engaging with a wide range of stakeholders in both University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) and the wider community to join us in doing great things.

You are our lead press contact and will work with local, regional and national media and partner PR teams to amplify the charity’s voice further and generate increased coverage of Bristol & Weston Hospitals Charity (BWHC).

You’ll lead on key marketing activity, including fundraising events, campaigns and appeals, including the annual Christmas campaign.

Central to the role is ensuring we have excellent relationships with our NHS colleagues and hospital staff to enable us to identify storytellers, building on our “one team” approach and delivering impact reporting.

You’re our go-to person for our celebrity champions ensuring they are well looked after and engaged with our campaigns and appeals for additional reach and endorsement.

Key Accountabilities

Share meaningful content and powerful stories

• Lead the creation of specific charity key messaging and a case for support per project (e.g., Christmas, appeals) and ensure this is adhered to throughout all communications
• Understand our different audiences, utilising research and insight, and target communications accordingly
• Work closely with our fundraising teams on a content plan and delivery of communications, understanding the importance of stewardship, internal communications and our calendar of events
• Develop our impact portfolio, including the creation and design of the annual impact report
• Sensitively interview our storytellers, including patients, fundraisers and hospital staff, ensuring we’re using authentic voices throughout our communications
• Work closely with our grants team to ensure visibility around the hospitals
• Edit website content and ensure our news section is up to date
• Plan, create and post content on BWHC’s social media channels
• Create and submit content for UHBW’s Viva Engage that increases awareness and engagement with the charity, working closely with the internal and external UHBW communications teams to utilise other UHBW channels where available
• Lead on the content and design of Reach, our supporter newsletter, creating engaging and impact driven content
• Commission new photography and video, including obtaining permissions and consent for use. Monitor our image database to ensure it is compliant with GDPR.
• Create engaging video content promoting events, appeals or impact as and when relevant.

Champion our marketing campaigns

• Lead the promotion, activity and implementation of integrated marketing plans and materials as and when required across the year
• Manage the marketing materials workplan for the Brand & Marketing team
• Be the Brand & Marketing team lead on fundraising events, ensuring they have a good ROI and hit the fundraising/sign up target
• Work with the Head of Brand & Marketing to ensure any opportunities that arise from our partnership with NHS Charities Together and other charity partners are optimised
• Play a key role in the development and promotion of new ways of income generation, including merchandising.

Forge connections with PR teams and journalists

• Develop effective contacts and build personal relationships with local journalists and partner PR teams to initiate coverage and build strategic partnerships
• Lead communications activity for key national celebration/awareness days that BWHC can maximise income or engagement on
• Support colleagues with media interviews and delivering presentations, including supplying briefings or FAQs where necessary
• Monitor media coverage to ensure effective evaluation and reporting
• Lead on crisis communications planning and response and advise the Senior Management team as necessary.

Lead by example with internal communications and reporting

• Support the Head of Brand & Marketing with the quarterly team trustee report
• Provide data for analysis, KPI monitoring and internal reports
• Guide our internal communications to ensure BWHC staff are engaged and understand the activities and direction of the charity, including leading on Viva Engage
• Provide content for speeches, presentations and executive materials
• Work to continually improve internal processes to ensure they are effective and fit for purpose
• Support the CEO on LinkedIn content planning and creation
• To provide cover for colleagues during periods of absence and holiday.

Drive planning and budgeting

• Support the Head of Brand & Marketing in the development of the short and long-term Brand & Marketing strategies, business plans and budgets, prioritising workload across the year
• Manage the budget throughout the year and ensure any unexpected variance can be explained or accounted for
• In particular, lead, direct and deliver a new annual communications strategy, which includes our press and public relations strategy and our digital content/activity plan (working closely with the Digital & Communications Officer)
• Be an engaged member of the Management Team, contributing effectively to all departmental plans
• Manage and record any accompanying communications expenditure within the Brand & Marketing budget following correct ordering and purchase order procedures.

Lead and manage

• Line manage and offer direction to our two Digital & Communications Officers, ensuring they are supported in their tasks and responsibilities and meet their KPIs and performance targets
• Hold regular 121s, appraisal meetings and discuss training requirements/plans
• Support with the recruitment and management of our UHBW Charity Champions and ensure they are engaged, informed and convey key charity messaging
• Manage the relationship with our Celebrity Champions and ensure they are active and engaged with the charity and utilising their networks to maximise charity benefit and awareness.

Deadline for applications: 11:59pm, Sunday 2nd November
Interviews planned for: W/C Monday 10th November

Benefits

• 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
• Commitment to hybrid and flexible working
• Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
• Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
• Life assurance cover - 4x annual salary
• Commitment to training and development with budget set aside
• Medicash health plan - claim cash towards a range of medical costs
• Free Blue Light Card that allows access to hundreds of discounts at major retailers.

Job Title:            Public Affairs Manager 

Reports to:           Head of Policy and Campaigns

Location:         Hybrid & Borough High Street, London SE1 (2 days a week in the office)

Salary:             £46,000 

Contract:         18 months (with potential for extension)

Hours:                35 hrs per week.

About the role

We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.

This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives. 

Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.

Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers. 

In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.

Background and purpose 

We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.

For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.

We want to ensure that everyone affected by a bleeding disorder: 

Lives the best life that they can

Never feels alone or isolated

Feels empowered and confident. 

We do this by: 

Improving understanding about living with a bleeding disorder

Providing support at all life stages

Influencing and advocating on policy and access to treatment. 

More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all. 

Key Responsibilities:

• Develop our public affairs strategy to forward the policy goals of THS 
• Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
• Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
• Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
• Working closely with the team to lead on the legislative changes which would impact on the infected blood community 
• Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
• Represent THS in areas such as the life sciences,access to treatment and care in the UK

·Track relevant activity in Westminster and provide relevant updates to colleagues

• Work alongside communications team to produce updates on public affairs activities.

Person Specification

Experience, qualifications

Essential qualities, skills and experience

·Evidenced experience of working within the public affairs environment in the UK 

·A demonstrated understanding of the challenges in health, disability and work policy

·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.

Experience of developing and implementing campaigns with demonstratable outcomes. 

·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports

• Experience of organising and supporting parliamentary events 
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• Ability to work in a team as well as to use individual initiative and judgement.

Desirable qualities, skills and experience

• An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
• An understanding of the rare disease and specialised commissioning environment
• Experience of working for a third sector organisation.

Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all 

·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.

·A highly motivated, supportive and collaborative team worker. 

·Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
   
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

What we offer:

Competitive Salary

Generous Pension Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.

The Haemophilia Society is an equal opportunities employer.

Fundraising Coordinator

Do you believe that every young person should have the opportunity to fulfil their potential and make the most of their education?

We are looking for a Fundraising Coordinator to join an organisation that are passionate about reducing the educational barriers students face and helping them to pursue a career in their chosen field and follow their dreams. If you are motivated by the desire to create a fairer society, then apply today!

Position: Fundraising Coordinator

Location: Remote (with some travel to London as required)

Hours: Full-Time

Contract: Permanent

Salary: £25,197 (plus an additional £3,000 for London weighting if residing in London)

Closing Date: Friday 31st October. However, interviews are on a rolling basis so we encourage interested applicants to apply before the closing date

About the Role

The Fundraising Coordinator will play an important role within the Partnerships department, working across the fundraising and communications functions to support the team to deliver our multi-year fundraising strategy and enable significant organisational growth.

This role will report to the Head of Fundraising and support the fundraising team working across the following income streams: corporate partners, trusts and foundations, university partnerships, major donors and individual giving. In addition, this role will support our communications team with their messaging to our internal and external stakeholders. 

A key focus will be supporting the development and delivery of our Individual Giving programme, helping to grow our base of individual supporters through engaging campaigns, communications, and excellent supporter care.

Key Responsibilities

· Working across the Partnerships Team the coordinator will support:

· Income Generation

· Stewardship and Reporting

· Cross-Team Collaboration

· Compliance and Systems

About You

This is an exciting opportunity for someone with strong organisational and writing skills, an eye for detail, and a collaborative mindset. The role offers valuable experience across a range of fundraising disciplines, with scope to develop and learn within a growing, mission-driven charity.

You will have:

· Commitment to the mission of The Access Project and tackling educational inequality.

· Ability to demonstrate and uphold The Access Project’s values in all aspects of work.

· Proven experience in fundraising and/or communications, such as donor engagement, campaign delivery, or content creation.

· Highly organised, with excellent attention to detail and the ability to manage multiple deadlines and workstreams.

· Strong written communication skills, with the ability to draft clear, compelling donor materials, newsletters, and other external communications.

· A collaborative team player who can build positive working relationships and prioritise effectively in a fast-paced environment

About the Organisation

The Access Project is a values-driven organisation that works with students in some of the most under-resourced areas of the country. We place dedicated mentors in school to help students navigate and overcome barriers to education, and provide personalised one-to-one or group tuition with students to help them raise their GCSE and A level grades. Join our team so that we can accelerate our reach to more young people.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox and Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day and 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Fundraiser, Fundraising, Fundraising Coordinator, Fundraising Assistant, Fundraising Administrator, Grant Fundraiser, Grant Fundraising, Grant Fundraising Coordinator, Grant Fundraising Assistant, Grant Fundraising Administrator, Communications, Communications Assistant, Donor Engagement, Campaign Coordinator, Content Creator, Content, Digital Content.

Main purpose of post
This role is to lead and be responsible for the development, management and
delivery of WPCC’s high quality, professional counselling and complementary
therapy services for adults, and for children and young people, at the Cavendish
Centre and in outreach locations. This role supports the holistic well-being of
service users, ensuring the services are safe, effective, accessible, and aligned
with the charity’s values and objectives

 To lead and be responsible for the delivery of effective service provision,
including outreach services, and to maintain the ethos and high
standard of the supportive care offered.
 To lead a service that provides one-to-one and small group
complementary therapy services and one-to-one counselling for around
1,000 beneficiaries per annum, including outreach provision in hospitals.
 To be responsible for the management of a complementary therapy and
counselling services budget of around £500,000 per annum.
Leadership & Service Development
 Lead and develop complementary therapy and counselling services to
meet the needs of clients, families, and carers.
 Plan and schedule timetables and freelance staffing rotas to maximise
the availability of counselling and complementary therapies within
available budgets, maximising freelancer availability and efficient
appointment scheduling.
 Evaluate and enhance service delivery in line with best practices, clinical
guidelines, and regulatory requirements.
 Identify and implement service improvements, based on user feedback,
evidence-based practice, and sector developments.
 Work effectively with the Head of Cancer Services and other service leads
to ensure counselling and complementary therapies are an integral part
of the wider WPCC service offer to people affected by cancer.
 To be part of a service lead team which can provide leadership cover
across all services to address day-to-day operational issues, including
safeguarding cover (for adult and children’s services) and maintenance
of service availability.
Freelance therapist management
 Recruit, support, and manage a multidisciplinary team of freelance
counsellors, therapists, and volunteers.
 Ensure therapists delivering these services are of a suitable quality, and
have up-to-date and relevant accreditation/professional registration to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
 Provide professional oversight of freelance therapists ensuring all
professional standards are met
 Ensure all team members adhere to safeguarding, clinical governance,
and confidentiality standards.
 To ensure therapists delivering these services are of a suitable quality
and have up-to-date and relevant accreditation/professional registration
to practice, including clinical supervision arrangements, insurance, CPD
and DBS checks.
Quality Assurance & Compliance
 Maintain up-to-date knowledge of ethical standards and legal
requirements in counselling and complementary therapy (e.g. BACP,
CNHC, HCPC).
 Oversee risk assessments, safeguarding processes, and incident
reporting procedures.
 Monitor and report on service performance using agreed metrics and
impact evaluation tools.
Client Care & Support
 Ensure services are inclusive, trauma-informed, culturally sensitive, and
tailored to individual needs.
 Act as a senior point of contact for complex cases, ensuring appropriate
pathways and referrals.
 Maintain a client-centred approach, fostering dignity, respect, and
empowerment.
Partnerships & Engagement
 Build and maintain relationships with health professionals, community
organisations, and funders.
 Liaise as required with external stakeholders, such as healthcare
professionals, safeguarding teams, education providers, social services,
and third sector partners.
 Promote the service through outreach, events, and stakeholder
engagement.
 Contribute to grant applications, reports, and impact assessments to
support sustainability and growth.
Governance, Administration & Reporting
 Manage budgets for therapy and counselling services, ensuring costeffectiveness.
 Maintain accurate and confidential records in line with GDPR and data
protection policies.
 Ensure suitable collection of activity data and produce service activity
and evaluation reports for internal and external stakeholders.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Counselling and Complementary
Therapy Lead will play a vital role in leading counselling and complementary
therapies service, and will help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
career within an organisation which makes a real difference to the lives of thousands
of people, we’d love to hear from you.

About you:
 You will be highly committed to ensuring the delivery of WPCC’s high-quality
counselling and complementary therapy services for adults and for children
and young people.
 You will be highly-organised. You will be able to plan a regular schedule to
maximise the beneficiary impact we are able to provide, whilst also able to
respond to short-term challenges such as practitioner absence.
 You will have a deep understanding of both counselling and complimentary
therapies and how they contribute to integrative cancer care.
 You will work effectively with colleagues, integrating one-to-one counselling
and complementary therapies as part of a wide-ranging service delivery team
which offers advice, transport, peer-to-peer support, and group support.
 You will be committed to delivering safe and confidential services, with a high
level of awareness of the legal and regulatory environment.
 You will be able to manage budgets and resources within the available budget.