Supporter care jobs

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a dynamic Senior Learning Hub Coordinator to oversee their alternative education provision for children and young people aged 16-25 with a disability and complex learning needs.

Our client’s inclusive Learning Hub provides a stimulating and varied timetable where students thrive in a small group setting. As Learning Hub Coordinator, you will manage and coordinate all services within the Learning Hub, ensuring they are of high quality, innovative and safe, meeting the learning needs and outcomes of the students and users who access them. You will plan the delivery of services and learning topics and will assess student places, ensuring that student’s needs are met by delivering unique learning experiences with evidenced achievement of outcomes. You will provide support to a dedicated team of frontline workers, as well as volunteers, and will work in partnership with a range of agencies and local organisations to promote the service.

To apply for this role you must have significant experience of working with children and young people with additional needs in an educational setting or provision, and will hold a minimum Level 3 professional qualification in Childcare, Disability, Health or Social Care or Education. You will have experience of creating learning support plans and outcome-based work and will have experience of dealing positively with young people with complex health needs and challenging behaviour. You will have experience of managing services, staff and volunteers, and will have a working knowledge of EHCP process and post 16-25 transition pathways.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note this role is full-time, Monday to Friday, 9am-5pm - this comprises 39 weeks term-time, plus additional 20 days as and when during the year.

Please note, this role will be based in Reigate (some home working).

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Staff Nurse with a minimum of 2 years’ experience to join our exceptional team based in Dunelm, Chadwell Heath. 

You will join us on a full-time, permanent contract (37 hours per week) and in return, you will receive a competitive salary of £29,570 to £30,661 per annum plus benefits.

Vibrance is a registered charity supporting adults with additional needs in London and Essex.

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About the Staff Nurse role:

Dunelm is a Nursing Home for 11 service users with severe learning Disabilities and complex Healthcare needs. As a support worker you will work closely with other Healthcare Professionals around Chadwell heath Area. Service users require 24-hour holistic support around all their needs including accessing the Community for activities. 

Dunelm offers a safe and friendly environment to carry out your work.

Responsibilities as our Staff Nurse:

You will work closely with residents, providing them with physical and emotional support in all areas of day-to-day life, both inside and outside the home e.g., personal care, mealtimes, recreation, and leisure, attending medical appointments, etc.

Part of your duties will include ad-hoc nursing related admin.

Skills and experience of our ideal Staff Nurse:

A motivated team worker committed to helping people with learning disabilities.

Computer literate, especially with Microsoft Office packages.

A Registered 1st Level Nurse ideally with RNMH/RNLD/RGN qualifications.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our Staff Nurse please click apply below – we’d love to hear from you!

Permanent contract but funding for this role ends on 31st July 2026

Hours: 35 per week

Salary: £35,100.00 per annum

Location: Essex wide with Chelmsford base

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support young people when they are at their most vulnerable and in desperate need of help. We're there for young people, every step of the way.

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative family practice to support our work in our services within the Essex area.

We wish to recruit a Family Service Manager to lead a new family team. Combining our current family workers we wish to extent the support we can offer parents and carers of the young people who engage with our Essex services.

You will lead the team undertaking supervisions and performance management. You will create a service plan to ensure that you reach targets and need. This includes supporting the team to develop a family-centred care plans specific to needs. This will be delivered through a range of tailored interventions, in both a one to one and/or targeted group work capacity.

-You will have substantial experience in working with vulnerable families either in a paid or unpaid capacity.

-You will have experience leading a team.

-You will have experience in using Microsoft Office Applications and other relevant data systems.

-You can demonstrate the ability to work on your own initiative as well as part of a management team.

-You will have the ability to drive and have access to a car

As well as a strong commitment to your development, we offer a generous holiday entitlement, a contributory stakeholder pension, childcare vouchers and flexible working.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make young people's lives happier and safer.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history" form, which will be emailed to shortlisted candidates prior to interview.

The closing date for applications is 6th June 2025. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 9th May onwards.

Interviews will be held on the 16th June 2025 in our Chelmsford Office.

IN1

Recovery Worker Location: Durham Salary: £24,460 inclusive per annum, OTE approx. £28,000 including sleeps and on calls. Contract: 12-month fixed term, full time (37.5 hours per week) based on a rota including evenings, nights and weekend. Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they support? About the Role Mental Health Recovery Workers ensure our residents are at the heart of everything we do. As a Mental Health Recovery Worker, you will be integral to our team, providing essential support to individuals accessing our mental health services. Your primary focus will be on delivering person-centred support that empowers those that we support to achieve their recovery goals. This position offers the opportunity to make a meaningful difference while working in a collaborative environment. Independence and resilience can look and feel very different to each and every one of us. That’s where you come in. Responsible for supporting and inspiring the people who use our services to maintain their accommodation and build independence skills. You will work directly with the people who use our services to co-produced a support plan that will see their goals and aspirations achieved. The sorts of areas you could be working on could include developing domestic and financial management skills, learning to manage their accommodation, or accessing work, leisure or educational opportunities, amongst others.  About the Service We work with people on a one-to-one basis, using a recovery based model and individual support planning to empower them to develop opportunities, gain skills and experience and make positive choices in their lives. We have eight self-contained flats for people to develop the skills needed to move on to more independent living. Our staff team works individually with tenants to develop practical and emotional tools and skills to become and stay independent. We can help with the practical elements of having a tenancy for someone who may have spent some time in other settings such as hospital, as well as the opportunity to develop skills and confidence in a community-based setting. About You: Like us, you are keen to break down the stigma of mental health. You’ll bring all your skills to the table, including strong customer service and communication skills, but also your  empathetic, flexible, creative and compassionate nature and enthusiasm for supporting others. You’ll thrive under pressure, be happy to work both independently and within a team and know how to connect with people at all levels and really enjoy helping others. No formal qualifications required as full training will be provided. If you have the skills and qualities listed above, we want to hear from you.  Candidates with an understanding of mental health issues and/or lived experience would be welcomed. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties, which may include evenings, weekends and nights.  In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. Please note we do not offer sponsorships. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. WayThrough is committed to delivering high-quality mental health services that prioritize client-centered care. We foster a collaborative environment where our staff can grow professionally while making meaningful contributions to our community's wellbeing. Waythrough was formed on 1st June 2024, when two national charities, Richmond Fellowship and Humankind, with years of experience of providing support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence, merged to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades.

Criminal Justice Team Leader Salary: £30,350 - £43,675 per annum Full Time, Permanent  Located: Claverings Centre N9 0AH (On-site, with no option for hybrid working) Working Pattern: Monday to Friday 9am until 5pm  Who are we? Waythrough is a vibrant and growing charity with over 30 years' experience working with individuals, families and communities affected by health and social inequalities across the country with a focus on improving people’s wellbeing. Waythrough is one of England’s most successful home-grown charities. We have over 1,100 staff and around 100 volunteers providing services for over 20,000 people. Our specialist services include substance use, clinical, employment training and education, housing services, housing support and health, young people, and families’ services. About the role As a Criminal Justice Team Leader you will lead and develop a team of criminal justice recovery workers, fostering a positive working environment and ensuring the delivery of a high-quality service. In this role, you will play a crucial part in the management of the day-to-day functioning and performance of the Criminal Justice Team, ensuring a positive working environment and the delivery of quality service. You will also support the Criminal Justice Manager in developing, delivering, monitoring, and improving processes, control systems, and work environments to meet quality requirements and contractual needs, including key performance indicators (KPIs). Furthermore, you will have the opportunity to line-manage a small team and provide support for their development. There will be a requirement, at interview, for the candidate to deliver a 10 minute presentation around 'Continuity of Care’. About you We are looking for the following. Level 3 Health & Social Care Diploma. Experience in managing a team is preferable but not essential. Previous experience working in drug and alcohol services is highly desirable. Demonstrated experience in supervising staff and providing effective support and guidance. Familiarity with the criminal justice system is advantageous, although not essential. **Please note we reserve the right to close this vacancy early if we receive excess applications for the position** The salary demonstrated shows the potential salary earnings within the role What can Waythrough offer you? Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) Annual leave purchase scheme Enhanced occupational sick pay Enhanced employer contribution to your workplace pension Death in service benefit Free Will writing Eyecare vouchers Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies Happy, Healthy You! – our wellbeing offers for our workforce Employee Assist Programme and Waythrough Support Networks To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. Waythrough is an equal-opportunity employer. If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential.

Over the past decade Pembroke House’s activities in Walworth have grown considerably, with annual turnover rising from £200k to £1 million. Further growth is expected as a result of a new strategy anchored around five 10-year commitments to the neighbourhood, consolidation of our activities across two community buildings and continuing to build wide-ranging partnerships in Walworth.

We are looking for an experienced and skilled financial professional who can steward us through this crucial period of development.  You will be someone who combines a passion for our mission, a keen eye for detail and a flair for interpreting financial information and supporting non-specialists to make sound financial decisions. 

Days will be varied spanning everything from helping budget holders report to funders; preparing accurate financial reports and management accounts; to creating the budgets and frameworks for long-term financial planning. The rest of the core finance team comprises a Bookkeeper and a pro bono Payroll Officer based in Pembroke College, Cambridge. Other members of the team manage petty cash, look after the room hire business (including invoicing and credit control) and administer pensions. 

The trustee’s Finance and Risk Subcommittee formed two years ago and a new trustee position of Treasurer is currently being recruited. The Finance Manager will service and attend the subcommittee’s quarterly meetings and be the main contact point with the Treasurer between meetings.

As a new role there will be plenty of opportunity to mould finance operations across the organisation. Finance systems are currently in place, and have satisfied the auditor over the past few years, but there remains scope for improvement, including through automation and upskilling of the wider team.

About Pembroke House

Pembroke House is a centre for social action and residential community in Walworth, south-east London. 

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.

For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary £35,000 - £40,000 depending on experience
Full time (37.5 hours per week)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 25 May 2025
Telephone interviews will be held on w/c 26 May 2025 and face to face interviews in our Peterborough office will be held w/c 2 June 2025.

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are recruiting a corporate partnerships manager at an exciting time of expansion to implement and grow our corporate partnerships strategy. You will secure, manage and develop high level partnerships with new and existing partners. The role will be key within the philanthropy and partnerships team increasing income from corporates, a relatively new area for the charity, by developing exciting ways to engage businesses with our work.

The Philanthropy and Partnerships Team works with Kidney Research UK’s high value supporters, including individuals, ambassadors, trusts and partners. Our team also delivers inspiring events to fundraise, engage and cultivate new and existing donors. Our focus is on developing long term, strategic, value plus relationships with those who have significant capacity to financially support, influence, and open their networks to positively transform the lives of those affected by kidney disease.

You will be an excellent new relationship builder who has demonstrable experience of working with and raising money from corporate partners within the charity sector.

We operate a hybrid, flexible working style. The role is contracted to our Peterborough office and flexibility is required to attend events and meetings. The team come together in the office on a regular basis for in-person team meetings.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
 
About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Senior Corporate Partnerships Executive, Fundraising Manager, Divisional Fundraising Manager, Community Fundraising, Corporate Partnerships Executive, Charity, Charities, Third Sector, Corporate Partnerships Manager, Partnerships Executive etc

REF-221 386

Peer Mentor (Mental Health) – The Recovery House Service 

Location: Alum Rock, Birmingham 

Salary: £24,570 per annum 

Hours: 37.5 hours per week 

Are you ready to make a positive impact on mental health services in Birmingham? 

Birmingham Mind is seeking an enthusiastic and compassionate individual to join our organisation as a Peer Mentor. As a Peer Mentor you will need to have living experience of mental health difficulties and have gained a level of insight into your mental health experience and be ready to talk about them openly. It is important that applicants have reached a period of stability and can manage their mental health and wellbeing, in order for them to be ready for this role. We are looking for someone who is ready to use their experience to support and inspire service users in their recovery journey. Peer Mentors will support service users on their emotional journey, and form therapeutic alliances to share ways of coping, understanding and nurturing hope and inspirations. 

You will need to have excellent communication skills, with a good understanding of the individual recovery journey and the issues facing people suffering with mental health difficulties. We need a Peer Mentor who is able to share the values of our organisation and is passionate about our vision of “Better Mental Health for All” in Birmingham. 

You will be joining a brand-new team for our newly commissioned service Recovery House. This is an exiting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The service will supply short stay accommodation for people in crisis, for a maximum of 7 nights. Recovery House is a CQC Registered service commissioned by the Birmingham and Solihull Mental Health Trust and peer mentors will be part of a multi-disciplinary team made up of Birmingham Mind and NHS Staff. 

Joining Birmingham Mind means joining a diverse workforce, and an organisation that values living experience of mental distress. We are proud of our inclusive environment, and the support we provide to our staff as well as our service users. 

All employees have access to affordable healthcare cover through PayCare, a defined contribution pension scheme and access to free counselling and support through our 24/7 Employee Assistance Programme. We also offer a comprehensive training programme, with an additional peer mentoring specialised induction. 

For further information, please see the Peer Mentor Job Description for full details of attributes, values and experience required for the role. 

You can watch some of our current peer mentors discuss their experiences of the role on our YouTube Channel. Interested applicants are also strongly encouraged to attend one of our pre-recruitment sessions to discuss the role further. They are taking place at our Central Birmingham Wellbeing Hub on: 

Monday 2nd June 11am-12 pm 

Monday 2nd June 1pm-2pm 

Monday 9th June 11am-12pm 

Monday 9th June 1pm-2pm 

If you are unable to attend one of these sessions and are offered an interview, a member of staff will reach out to you for a brief discussion beforehand. 

Any informal enquiries can be directed to Danielle Murinas on  

Applications close on the 11th of June and interviews will take place the week commencing the 23rd of June 2025. 

Senior Occupational Therapist
Salary: £37,350 per annum, pro rata
Hours: 30 Hours per week
Contract: 1 Year fixed-term (Subject to extension)
Based: Wymondham office with service delivery throughout Norfolk and wider areas.

About Us

Cup-O-T: Wellness and Therapy Services provides accessible, creative, evidence based mental health support and training to empower communities, young people and families.

We believe that everyone should have early and easy access to the support they need to live with purpose and meaning.

We focus on the physical, mental and emotional wellbeing of our young people working with them to make lasting changes to their lives and helping them play a positive role in their communities.

We offer outdoor-based occupational therapy programmes as well as family and community sessions across Norfolk. Our programmes empower young people aged 7-25 and families, who face complex and difficult challenges in their lives.

We deliver high quality training that empowers people with lived experience of mental health services and enables schools, workplaces and community groups to support people.

About the Role

Are you passionate about Young People’s mental health?

We are looking for a senior occupational therapist, experienced in working with young people (age 8-25 years old) in a community mental health setting to join our growing team. We would particularly welcome applications from individuals with experience or skills working with young people aged 7-14.

The Senior Occupational Therapist will be responsible for delivering individual and group occupational therapy interventions and training. Based at our Wymondham office and throughout Norfolk and wider areas.

As a senior occupational therapist your role will involve overseeing the running of community projects and supervising team members. You will work closely with the management team, CEO and Board of Directors.

Additionally in this post you will:

• Develop and deliver training
• Completion of reports
• Supervising team members
• Work closely with the team, CEO and Board of Directors
• Develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners
• Network with other organisations
• Support events across the community to promote Cup-O-T’s work. This may include some weekend and evening events.

Please note that having a full driving licence and access to a car with business insurance is essential for this role.

Benefits

• Having a positive impact on people, the planet and development of a small social enterprise
• Pension contributions
• Flexible working hours
• Friendly working environment within a supportive and exciting department
• Working in the organisation's gorgeous woodland space, office and community locations
• Extensive team training and a commitment to staff personal development, includingannual team away days
• 5.6 weeks’ paid holiday a year (pro rata calculations) including bank holidays.

Closing date: 9am Friday 13th June
Interview: Tuesday 17th June

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Are you an experienced communications professional that is passionate about using your creative communication skills to make a difference? 

This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.

We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.

We are looking for a motivated, dynamic and experienced Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.

You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.

The successful candidate will need to have experience across various areas: PR and brand management, report writing and developing case studies.

The role is based at our state-of-the-art children’s hospice just outside Maidenhead.

Prospect Research Officer
Our client is an astounding group of professionals who believe that people’s sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of a specialist eye hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a prospect research officer and Prospectus is leading the search. This role is offered on a 0.6 FTE basis.

Prospect research officer
Permanent
Hybrid
Part time, 0.6 FTE
£37,414-£43,650 FTE

The prospect research officer will develop and maintain a healthy prospect pipeline in order to provide the philanthropy team with an appropriate number and quality of qualified prospects across individuals, corporate, and trusts and foundations. The officer will produce insightful background research on current and prospective donors using financial, biographical, corporate and philanthropic information from trusted sources and compliance with GPDR and data protection laws. Reporting to the prospect research manager, they will regularly review the prospect research strategy in response to changing internal requirements.

The selected candidate will have experience with and understanding of the principles of philanthropy, fundraising practices, donor motivations and wealth indicators and will have experience of conducting structure background research on HNWIs, company Directors, and/or family Trust and Foundation Boards. This person will also have experience of producing accurate overview research on donors and prospects and will have the ability to help manage systems to support prospect pipeline management.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Ivy Rock Partners is proud to be partnering with King's College London in recruiting a Senior Finance Business Partner (academic) on a 12 month maternity cover contract .

Senior Finance Business Partners (Academic) provide strategic and financial management support to faculties; ensuring finance remains at the heart of decision making by providing expert advice and rigorous challenge and assurance.

The role will support the Institute of Psychiatry, Psychology & Neuroscience (IoPPN) and the Florence Nightingale Faculty of Nursing, Midwifery and Palliative care (NMPC) providing executive support to Faculty and executive leadership, resolving issues and representing Finance at senior committees. You will regularly liaise with senior stakeholders, building rapport, trust and demonstrating your ability to problem solve.

This role is expected to lead on the production of monthly management accounts, providing valuable insights and analysis to support senior decision making. Both areas are significant in size and scope requiring multi-disciplinary finance expertise in both finance business partnering and management accounting. Continuing focus on finance capability and strengthening the finance span within the areas you partner will be an important aspect of the role in delivering effective financial management. You will be expert, enthusiastic and an approachable finance professional with strong interpersonal skills.

The role holder will be based at Lavington Street in central London with the option of regular co-location with senior stakeholders situated on other KCL Campus’ in central London. The post holder will be expected to work a minimum of 2 days per week on-site with the remainder of time working remotely. This pattern could potentially change in future, so flexibility with regards to location of work will be required.

Key responsibilities

• Coordinate the FBP team supporting IoPPN and NMPC in relation to the regular forecasting and reporting cycle for faculty income and expenditure budgets; including tuition, research and operational expenditure.
• Providing finance business partnering support at both a senior and operational level; working closely with finance contacts for routine financial reporting.
• Providing rigorous challenge and assurance to stakeholders across all financial aspects including business case development, financial controls and routine financial management.
• Ensuring timely, accurate and insightful management information to budget holders; providing expert analysis to support decision making.
• Evaluating risks and opportunities and developing a strong financial narrative through variance analysis and other financial modelling.
• Developing budgeting, forecasting and costing models/tools at local level and integrating these into existing financial processes.
• Support multi-year planning activities through our integrated planning processes, currently applicable to financial years 2025/26 – 2027/28.
• Promote and encourage a better understanding of financial systems, processes and concepts within the faculties. Supporting wider initiatives to make financial processes and controls more efficient.

About the Finance Directorate

The role is in the Faculty Finance Business Partnering team, which is part of the Finance & Procurement directorate. The Finance & Procurement Directorate provides quality financial support and advice in pursuit of the university’s stated academic objectives. In particular it is committed to the provision of strong financial leadership in all areas of activity undertaken by the university, to the provision of sound professional advice on all aspects of financial management, and to the achievement and maintenance of a high-quality service.

Job Title: Resident Liaison Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £36,790 per annum
Contract: Permanent

Are you passionate about making a real difference in people’s lives? Do you believe that residents should be at the heart of everything we do, and that everyone deserves a safe, warm, and well-maintained home? If so, we want you to join our team as a Resident Liaison Officer at ISHA.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is empathetic, proactive, and genuinely passionate about supporting communities.
• Has experience in customer service, housing, or community engagement.
• Can manage multiple tasks effectively while maintaining a resident-first approach.
• Thrives in a collaborative, people-focused environment.

This is a fantastic opportunity for the right person to join our small, but supportive, team that makes up one element of the wider Housing and Neighbourhoods directorate.

As a Resident Liaison Officer, you will be the vital link between ISHA and the people we serve. Your role will be to build strong relationships with residents and leaseholders, ensuring they are informed, engaged, and supported through any housing-related matters, including repairs, refurbishments, and community initiatives. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.

This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour — because that always goes a long way when we’re having a hard day, which is inevitable. 

Some key responsibilities include:

• Talking with residents and leaseholders, addressing queries, concerns, and feedback with empathy and professionalism.
• Communicate clearly and effectively about ongoing works, projects, and changes affecting residents.
• Work closely with contractors, and Housing and Neighbourhood colleagues to ensure minimal disruption to residents’ daily lives.
• Attend resident engagement activities, ensuring their voices are heard and valued.
• Advocate for residents' needs, helping to shape our services with their best interests in mind.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00 30 May 2025
Interview: 16 June 2025 in person at 102 Blackstock Road

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please

Are you ready to shape and strengthen programme and project management across an organisation with purpose?

We're looking for an experienced Programme Management Office (PMO) Lead to bring greater rigour and consistency to our portfolio of projects and programmes. This role will play a pivotal role in driving implementation of The Association's new strategy and shaping and driving change across all functions. This is a key role working with senior managers and project teams to develop and implement new organisation-wide project and programme management processes, tools and methods

As PMO Lead, you'll work closely with the Head of Strategy & Programme Management to embed consistent and effective practices across a central portfolio of projects and programmes. You will bring technical expertise, practical project and programme management experience and a collaborative approach to working across teams and levels.

Key Responsibilities:

• Lead the design and implementation of consistent project and programme management tools and methods across the organisation
• Support, upskill and coach Sponsors, Business Change Managers and Project Managers to fulfil their roles effectively
• Collaborate with project leads to ensure clear project scopes, risk management and reporting processes
• Support and challenge Project Managers, Sponsors & Business Owners across the Association to ensure the benefits of projects/programmes are defined, measured and learning points shared.
• Establish and manage a central log of projects, ensuring accurate and consistent reporting
• Ensure project benefits are identified, measured and reviewed, and that learning is captured
• Shape a centrally managed change portfolio to help deliver the organisation's strategy
• Develop and maintain reporting processes across all organisational projects
• Create and run a cross-organisational community/forum for project professionals to build skills and share learning
• Partner with the Learning & Development team to build capability in project and programme delivery
• Support the identification of project interdependencies and escalate issues for resolution
• Help inform decisions on resource allocation to maximise strategic impact

About You:

• In-depth understanding of the core elements of a successful PMO
• Recognised qualification in project or programme management, ideally with a PMO-specific certification
• Demonstrable experience of setting up and running a PMO in a similar organisational context
• Experience managing projects or programmes, with sound knowledge of relevant methodologies
• Skilled in supporting others to use consistent project and programme approaches
• Proficient in project management software such as MS Project
• Confident working across teams and functions to embed tools and approaches
• Able to clearly communicate, influence and support decision making at senior levels

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

A range of excellent benefits including:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Demonstrate a robust understanding of the key components of an effective PMO function and a thorough understanding of project and programme management tools and methods

• Recognised Project/Programme management qualification, ideally with an additional PMO-specific qualification/certification

• Experience of establishing and running a PMO function in an organisation of comparable size and complexity

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a fantastic opportunity to join as PMO Lead and play a central role in supporting meaningful change. If you are looking for your next step and want to make a real impact, we would love to hear from you.