Supporter care jobs
At Cadet Digital Services, we’re delivering digital transformation for one of the UK’s largest youth organisations the MOD-sponsored Cadet Forces. With over 80,000 cadets and adult volunteers relying on our systems, your work here won’t just be seen, it’ll matter.
We’re looking for someone who’s passionate about Agile, confident enough to enable a technical team, and hungry to grow. This is an ideal opportunity for a developing Scrum Master who’s ready to take ownership, gain leadership experience, and work at the heart of a mission-driven organisation.
Responsibilities
· Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
· Enabling continuous delivery of high-value digital products.
· Coach team members and stakeholders on Agile principles, promoting a culture of collaboration, accountability, and iterative improvement.
· Support product owners with backlog refinement, prioritisation, and clarity of user stories.
· Monitor team health, performance, and delivery metrics, identifying opportunities for improvement.
· Champion user-centred design and ensure the team maintains a strong focus on meeting user needs.
· Promote the use of Agile tools (e.g. Azure DevOps, Jira, Trello) across Cadet Digital Services.
· Help teams balance technical debt and delivery priorities by fostering healthy conversations between developers and product owner.
· Support onboarding of new team members, helping them understand Agile working practices and team norms.
· Promote Agile best practices and contribute to the maturity of Agile delivery across Cadet Digital Services.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 15th June.
Interviews will be held (virtually) during the week commencing 23rd June.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Finance Officer
Central London, Flexible working options are available
£32,000 per annum pro rata £19,200
Permanent
Part-Time
Closing date: Sunday 15th June 2025 (Midnight)
Interview Date: TBC
Do you share our clients vision? Do you share their belief that sport can transform lives?
For more than 40 years our client has championed gender equality in sport, tirelessly working to break down the systemic barriers and drive change to make sure all women and girls can experience the life changing benefits of sport. But despite the progress made, far too many women and girls are missing out.
With the growing profile of Women’s Sport, they are in a unique position to grow income and push forward their ambitious strategy. But as a small charity with limited resources, they know they cannot drive their mission forward if they are not highly effective and efficient. So, if you care about their cause, have an eye for detail, understand numbers and tell their story simply and use processes to make things easier for the people around you, then they are looking for you.
As part of a small finance and operations team and reporting to the Head of People, Finance and Operations you will be the main point of contact within the organisation for all day-to-day finance questions and queries from the team, funders and other stakeholders. You will be an effective communicator building close relationships with colleagues, suppliers and funders. They are looking for someone who is focused but flexible, a fast learner who can manage their own workload and priorities. Ideally, they would like you to have experience within a charity finance function.
Our client values lived experience, authenticity and resilience. They are inclusive and they listen actively. They want to improve the lives of women and girls through sport and in sport. Critically they want to ensure their staff are representative of the full diversity of society and would particularly welcome applications from people from minority ethnic backgrounds. They never discriminate on the basis of ethnicity, gender, impairment, sexual orientation, religion, belief or age.
Main responsibilities are:
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Maintain and process all financial information to produce timely accurate management reports that inform and enable the organisation to meet stakeholder needs.
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Play a key role in supporting the organisation wide budgets based on business plans.
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Ensure compliance with and submission of VAT, Gift Aid and tax returns.
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Support the annual audit process taking oversight and responsibility for liaising with external auditors to ensure the accurate information is provided on time to meet required timescales.
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Take responsibility for maintaining and updating financial procedures and controls and educating and informing the wider organisation through workshops and inductions.
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Support the continuous improvement of the finance function together with the Head of People, Finance and Operations to ensure our financial governance is robust and meets the needs of the organisation.
What is are client looking for from you:
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Experience of financial systems and process especially SAGE 50 and charity accounting.
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IT literate with knowledge of all Microsoft packages, especially advanced knowledge of excel.
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Attention to detail and accuracy.
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Experience of working in a close-knit team and of making best use of skills, talent and resources.
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Optimistic, energetic and with the ability to use numbers and process to serve our purpose.
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Embracing our culture which is about being highly collaborative, cause-led, and open to constructive challenge.
If you think your experience is relevant, you share their vision and have the ability to make things happen you might be just right. You should be outward looking, thrive in a fast-paced environment, with a 'can do' attitude and want to make a change in the world.
Our client is committed to a working culture where everyone can be authentic and true to themselves. They strive to represent the full diversity of the communities they serve.
Come and be part of their small but ground-breaking charity, in the high profile and fast-moving arena of women’s sport with plenty of scope to make your mark on the cause!
Please see the job description for full list of responsibilities and the criteria required for this role.
Our client is unable to sponsor any individual who does not have the right to work in the UK. Unless you have the right to work in the UK please do not apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an excellent administrator who thrives in a busy and varied role?
Do you share our vision of a healthy natural environment for the benefit of current and future generations?
About us:
CIEEM is the professional membership body for ecologists and environmental managers, using their knowledge and skills to benefit the natural world throughout the UK and Ireland. CIEEM’s busy Membership team administers membership services for over 8000+ members - and that number is growing every day. We are now looking for a confident and skilled administrator to join the team as we move into an exciting phase of development, building new services for our members and working hard to welcome many more.
If you think that might be you, please apply with your CV and a covering letter explaining why you are the best person for the role. Please note that due to the volume of applications we receive, those without a covering letter will not be considered.
A full role description and person specification is available on the CIEEM website and below.
What you’ll be doing:
- You will be the face and voice of the Membership team, responding to membership enquiries by phone and email and at occasional events.
- Delivering first class customer service and providing advice to our members and applicants.
- Maintaining accurate member and application records in our CRM system.
- Acknowledging membership applications received and preparing them for assessment.
- Working with colleagues to monitor the work of our team of volunteers.
- Sending, processing and chasing membership invoices.
- Producing and distributing certificates and welcome packs for new members.
- Maintaining supplies of membership-related stationery.
About you:
- An experienced and confident administrator with great all-round office skills, and possibly with a relevant qualification.
- You’ll have great IT skills and some experience of using customer databases.
- An excellent communicator on the phone and by email.
- Someone that thrives on being busy and having a varied workload.
- You’ll like being able to plan and deliver your own work as long as the expectations and deadlines are clear.
- A real team-player, happy to work with colleagues on other projects when needed.
We will offer:
- A good salary and working conditions.
- Flexible and hybrid working opportunities.
- Full induction and a commitment to ongoing training.
- A generous pension scheme (after a qualifying period).
- Free parking on-site.
- Access to our Employee Assistance Programme.
- We are officially certified a Great Place to Work.
Application Instructions
Please do remember your covering letter - it really helps you to stand out!
Interviews are being held on Monday 16th June 2025 we reserve the right to withdraw the opportunity at any time.
Our mission is to raise the standards and profile of professional ecological and environmental management for the benefit of nature and society.
The client requests no contact from agencies or media sales.
Vox Liminis seeks a visionary Artistic Director to lead our pioneering work at the intersection of arts and criminal justice. You will shape and grow an ambitious artistic vision that is values-led, strategically focused, and collaboratively developed.
The ideal candidate brings substantial leadership experience in socially engaged arts practice, with a demonstrated commitment to critical thinking, community development, and social justice. Working alongside diverse people, you'll lead the development of innovative creative projects that challenge conventional responses to crime, harm, and conflict.
Permanent position (£50,000 - £60,000 pro rata), based in Glasgow with flexible working options. Creative Scotland Multi-Year Funding secured for 2025-2028.
Full appliction process, job description, and person specification can be found in our Artistic Director Job Pack.
Application deadline: June 15th, 2025 (midnight)
The client requests no contact from agencies or media sales.
Goodman Masson are thrilled to be exclusively partnering with a globally recognised International NGO dedicated to advancing sexual reproductive health care rights and justice, including safe abortion, across diverse communities worldwide. This impactful International NGO is a worldwide movement supporting healthcare services and sexual and reproductive health rights (SRHR) across 151 countries. They're now building a brand-new commercial team - and looking for a hands-on, strategic, and collaborative Global Marketing Advisor to help make their partner clinics and maternity centres more financially sustainable and locally impactful.
About the Role:
This isn't your average marketing role. You'll be the third hire into a dynamic new team tasked with supporting our Member Associations (MAs) - local, in-country health organisations - to strengthen their marketing capabilities and boost their clinics' visibility, credibility, and patient footfall.
Your work will directly help ensure that essential SRHR services remain accessible in low-resource settings by making their delivery models self-sustaining.
You'll work side-by-side with local teams in countries such as Nepal, Chile, Ecuador, Benin, Ghana and the Philippines. Your mission? Build impactful marketing strategies, improve websites and digital channels, and empower local teams through coaching, toolkits, and long-term support. Expect to roll up your sleeves - this is a very hands-on role, not one for spectators or delegators.
What You'll Be Doing:
- Develop and execute marketing strategies tailored to individual clinics and maternity centres
- Lead branding, content, and outreach efforts to increase patient engagement
- Optimise clinic websites for user experience, SEO, and education
- Train local teams on social media, digital marketing, and community engagement
- Work directly with local marketing agencies to co-create campaigns
- Monitor performance metrics and adjust strategies based on real-time data
- Help build commercial resilience in healthcare services across multiple global markets
You'll Need:
- Proven commercial marketing experience - ideally within healthcare, consumer services, or retail
- A deep understanding of how to drive customers into the clinical services they provide by using digital and traditional campaigns
- Strong coaching, influencing, and cross-cultural communication skills
- Confidence working autonomously and adapting quickly in dynamic, low-resource environments
- Hands-on experience optimising websites and managing digital channels
- Willingness to travel internationally up to 20% of the year (1-2 weeks at a time)
- Fluency in English; Spanish and/or French is a strong advantage
Why Join this Impactful International NGO in this role?
- Be part of a purpose-driven, values-led organisation driving real-world impact
- Work with inspiring local teams across Ecuador, Ghana, Nepal, the Philippines, and beyond
- Travel across the world as part of your job, with all expenses paid
- Shape innovative marketing solutions for under-resourced healthcare providers
- Gain unique experience at the intersection of commercial strategy and global health
Salary: £41,365 - 59,963 (depending on experience)
Start date: ASAP, willing to wait 3 months for the perfect candidate but sooner available candidates will be prioritised
Hybrid working: Full-time working (35 hours a week), 2 days a week in London Bridge office
Benefits: 28 days holiday, medical insurance, 7% employer pension contributions with optional employee contributions.
If this exciting opportunity interests you, and you have the experienced required - I'd love to hear from you!
Phone: +44 (0)207 324 0585
Email:
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Scheme Manager
Manchester - Ardwick
£23,505- £27,178
Closing Date: 27th May 2025
Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can make a positive difference? If yes, we would love to hear from you!
As our client's Scheme manager you will provide a housing management service to tenants in their Over 55s housing schemes, and the wider community, which promote independence, health and well-being. You will be their voice, advocating on their behalf and providing them with information on the facilities that are available, putting new tenants and their families at ease about what they can expect. You will complete Health and Safety checks to ensure they always deliver a high standard of service and will encourage tenant engagement and involvement to ensure the health and wellbeing of tenants You will enjoy the company of our tenants and interact with them daily to ensure they are providing the best possible care that you would want for a family member. You will manage repairs and ensure tenants are kept up to date on the progress, monitoring contractors and visitors to the scheme, making sure that their policies are adhered to all times.
With knowledge and experience of the needs of older people, you will be passionate, working with our tenants and will appreciate the importance of providing great customer service. You will have a strong customer focus and will demonstrate empathy, patience, humour and a ‘can do’ attitude. You will be accustomed to responding quickly to service demands, working with integrity, tact and diplomacy ensuring appropriate confidentiality is maintained.
If you believe you have the right qualities to encourage, support and help our tenants to live independently, building a community within their scheme then please apply now!
They offer a great range of benefits including:
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25 days holiday per year plus bank holidays. The office is closed over Christmas (25th Dec to 1st Jan inclusive), and a holiday purchase scheme
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Company pension scheme with 11.4% employer contribution
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Company funded access to a health cashback plan (HSF UK), where you can claim back costs of everyday health treatments such as optical, dental and much more.
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Enhanced sick pay with up to 6 months full pay and 6 months half pay
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Enhanced maternity and paternity leave
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Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
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Employee perks via Perkbox
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Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
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Commitment to Equality, Diversity and Inclusion
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As a small to medium sized employer, their employees achieve variety, early responsibility, the opportunity to work on their own initiative, to work closely with other people (including senior management) and to have their voice heard.
Equality, diversity and inclusion are paramount for our client. They are proud to have a team of employees from diverse backgrounds, and they embrace diversity in all that they do. They positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
They are a Disability Confident employer, and they will work to ensure reasonable adjustments are in place where possible throughout the recruitment journey and into employment.
Please note that this role requires an up-to-date enhanced DBS check.
If you are ready to take the next step in your career and meet the criteria outlined above, we would love to hear from you.
Membership Lead
We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.
As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.
Position: Membership Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.
Hours: 37.5 hours per week (full-time), Monday to Friday.
Contract: Permanent
Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.
Closing date: Wednesday 28th May 2025
About the role:
This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.
Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.
The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment.
They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation.
This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission.
Key details:
- Reporting to: Head of Communications & Membership.
- Permanent contract, start date immediate.
- Hybrid working model with a minimum of three days per week attendance at our London office.
Key areas of responsibility include:
- Conduct research to identify and understand potential new member organisations in the tea supply chain.
- Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals.
- Represent ETP in meetings with prospective members to articulate the value of joining the partnership.
- Drive new member onboarding, ensuring a seamless and effective process.
- Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses.
- Conduct regular check-ins with members to understand their needs and priorities.
- Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends.
- Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board.
- Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Oversee data collection processes, including compliance with the organisation’s membership criteria.
- Support the identification of potential partnerships to bolster fundraising and broader impact.
- Monitor trends and opportunities in the sector to inform strategic priorities and member engagement.
- Develop compelling marketing and communication materials tailored to potential members.
- Collaborate with the Communications team to ensure consistent and impactful messaging.
- Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
- Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs.
- Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging.
- Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals.
About you:
- Approximately 10+ years experience in a Membership role.
- Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
- Strong communication, engagement and interpersonal skills
- Proven ability to positively interact, engage and influence at all organisational levels including with senior management
- Proven experience of membership acquisition and retention
- Strong understanding of membership organisations
- Proven experience of successfully pitching new approaches to prospective members
- Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains.
- Excellent presentation, listening and negotiation skills.
- Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset.
- Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision.
- Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events.
- Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail.
- Willingness and ability to travel both within the UK and internationally as required for the role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications.
- Experience delivering client-focused solutions to private sector needs within a mission-based organisation.
Desirable:
- Experience with design tools, including the Adobe Creative Suite.
- Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations.
- Account management or similar business experience in the FMCG sector or similar environment.
- Knowledge of corporate social responsibility in supply chains.
To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.
About the organisation:
Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.
The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Marketing & Communications Manager
Location: Slimbridge. Hybrid working is possible with this role with a minimum of 3 days a week on site
Salary: £34,405.00 per annum
Contract: Permanent
Hours: 37.5 hours per week 5 days out of 7, including some weekends and bank holidays
Function: Marketing, communications and campaigns
About The Role
We are looking for a highly motivated and creative Marketing & Communications Manager who can work well in a team and deliver on our visitor marketing strategy.
This role has responsibility to implement the National Visitor Marketing (NVM) and communications strategy for WWT Slimbridge Wetland Centre, ensuring alignment with the WWT visitor proposition and brand.
This includes:
- Leading visitor recruitment marketing initiatives.
- Developing and delivering a communications plan to engage existing visitors, including individuals and groups, to enhance retention.
- Create and deliver an advertising strategy (broadcast, OOH, print and digital) and work with media partners and other key stakeholders to both deliver and track to ensure ROI and ROAS.
- Creating and delivering a PR and content strategy with tailored KPIs to support broader communication objectives.
- Creating and delivering a digital content strategy with tailored KPIs to support broader communication objectives.
- Create and deliver an email marketing strategy with tailored KPIs to support WWT Slimbridge communication objectives
- Working with the Marketing Executive, create and deliver a social media strategy to provide growth in WWT Slimbridge’s reach and engagement
The primary goal is to strengthen brand awareness and grow the visitor base within the centre’s regional catchment area. Working closely with the NVM Manager, this role is responsible for developing a targeted marketing and communications plan for the centre to achieve agreed visitor growth and retention targets.
About You
To join as our Marketing and Communications Manager you will be self-motivated with a higher education or professional qualification in Marketing e.g. Chartered Institute of Marketing Diploma , or Digital Marketing Qualification.
You will have:
- substantial and demonstrable experience in marketing and PR for a consumer facing (B2C) organisation.
- experience of delivering multimedia marketing plans
- strong networking and influencing skills to foster good media relations and PR
- a passion for driving brand awareness through our visitor marketing strategy.
You will join a warm, vibrant and encouraging team and a charity that contributes to a more sustainable future and also helps people and nature thrive.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 30/05/2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power





Job Title: Facilities Coordinator
Hours: 35 per week, 11am to 7pm Monday to Friday with some weekend working
Salary: Circa £27,000 per annum
Location: Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
The role:
We have a great opportunity for a Facilities Coordinator to join our small established team to support the work of the charity by ensuring our buildings remain in good repair and ensure a excellent standards of health and safety for our staff and visitors.
You will assist our Estates Manager in the maintenance of Coram’s buildings and grounds. Your responsibilities will include monitoring the work distribution amongst our facilities team, logging and allocating work requests, delivering day to day repairs to our properties and overseeing contractors on site. You will carry out regular checks, maintenance, and scrutiny of all locations at our site. Health and Safety checks and site security will form a regular aspect of the weekly programme
The working hours be between the hours of 11am to 7pm, Monday to Friday with some flexibility required for evening and weekend work.
Please see the Job Description to understand more about the role and to see if it’s the ideal opportunity for you.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Tuesday 27th May 2025 at 23:59
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
The Policy Manager will play a vital role in managing specified areas of policy and influencing activity within the financial security workstream. This role involves developing evidence-based policy and practice recommendations to improve the financial security of people approaching the end of life, particularly the 111,000 people a year who die in poverty. With government having recently published a Green Paper with proposals to change the health and disability benefits system, and energy prices still high, now is a crucial time for people at the end of life and those around them.
You will be responsible for:
- Managing specified areas of Marie Curie's policy and influencing work, on issues related to the financial security of people at the end of life
- Analysing the policy landscape and developing evidence-based policy recommendations which are informed and where possible co-produced by people with lived experience
- Writing reports, briefings, consultation responses, blogs, and articles to translate research into accessible formats for a range of audiences
- Developing networks with policymakers, researchers, clinicians, practitioners, charities, and service providers on policy and research issues
- Participating in, or chairing, coalitions and presenting at speaking engagements as required
Key Criteria:
- Excellent ability to communicate evidence-based policy to a wide range of different audiences, both orally and in writing
- Ability to analyse complex and varied written material such as research reports and legislation
- Strong organisational skills, including the ability to prioritise workload and work under pressure to achieve tight deadlines
- IT skills in word processing, spreadsheets, PowerPoint, and email
- Knowledge of different approaches to lobbying for change and understanding of the legislative process
Please see the full job description here: https://mariecurie.pagetiger.com/cxabioh/1
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 29th May 2025.
- We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £35,530 - £39,474 per annum
Contract: Permanent
Based: This a hybrid role, with 2 days per week at the London Office.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Woodland Trust is looking for a Cyber Security Engineer to help us Trust-wide with our cyber security programme.
The Role:
· This role is responsible for acting as a security lead on all cloud infrastructure.
· You’ll develop and implement a leading cyber security programme to protect against cyber threats to the organisation.
· You’ll communicate effectively working in collaboration with IT partners and support the Head of Technology and Operations with projects.
· You’ll maintain cloud infrastructure, ensuring its compliance with relevant frameworks and legislation.
· You’ll manage and lead a cloud security design for new systems and migrations through the implementation phase as a part of the DE Programme and other projects.
· You’ll develop and maintain a disaster recovery plan to safeguard the organisation’s data and operations.
· You’ll lead on cyber security reviews and discussions with stakeholders and working groups.
· This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required once a month on average.
The Candidate:
· You have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count
· You’ll have experience cloud infrastructure and architecture diagrams to maintain project delivery and requirements.
· Strong communications skills with a strong ability to persuade others through writing proposals for projects.
· You’ll have experience using Azure such as Azure Monitoring configuration, Azure governance, Azure key management and Azure Backup and site recovery.
· You’ll have knowledge and understanding of relevant security frameworks and up to date legislation to ensure all infrastructure is compliant.
· You’ll have experience in designing and deploying a wide range of security technologies, tools and perimeter defence technologies.
· You’ll have knowledge of a range of security protocols including data encryption and authentication, email security and cyber adversary.
· You’ll have strong collaborative skills with the ability to work in a team and with internal and external stakeholders.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
· Enhanced Employer Pension
· Life Assurance
· Flexible & Hybrid Working Options
· Generous Annual Leave
· Enhanced Parental Pay
· Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams.
We’re looking for a skilled and experienced senior digital and data professional to lead on the development of our digital infrastructure, and delivery of our data strategy.
This role is pivotal in ensuring the organisation has the right tools and capabilities to operate efficiently and effectively.
At the Association of Charitable Foundations (ACF) we offer a supportive and inclusive work environment where our team can thrive. We are a small friendly team who take a collaborative approach to work. We value work-life balance, and we believe is supporting our employee’s professional development and wellbeing.
About the role
You will be responsible for the organisation's digital infrastructure, data strategy and accuracy, and user experience. This role ensures the organisation has the right tools and capabilities to operate efficiently and effectively, and leads on data governance and utilisation to drive strategic decision-making. This role will work closely with the Marketing and Communications team to ensure alignment between digital strategy and brand messaging, and with all colleagues to empower them to utilise digital and data effectively in their roles.
Key Responsibilities:
Digital and Data Empowerment:
· Lead the development and implementation of strategies, training, and resources to enable colleagues across all departments to effectively utilise digital tools and data insights in their work.
· Foster a data-driven culture and supporting the organisation through a period of change.
· Develop and deliver practical training sessions and resources on digital platforms and data analysis.
· Provide leadership and guidance to teams on how to integrate digital and data into workflows.
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- Collaborate with stakeholders across the organisation to understand their needs and develop tailored solutions.
- Promote a culture of experimentation and continuous improvement in digital and data practices.
- Effectively manage stakeholder expectations and ensuring buy-in for digital and data initiatives.
- Digital Infrastructure & Tech Stack:
- Oversee the effective product management and use of tools and platforms of all digital communications channels, including CRM, website, email marketing, and social media.
- Own and manage the organisation's tech stack, ensuring it supports current and future needs.
- Lead on the development and maintenance of CRM, website functionality, email marketing systems and social media platform integration.
- Oversee the improvement of user journeys across all communications channels ,taking a user-led approach.
- Keep abreast of the latest trends and research in digital communications, technology and ways of working; making evidence-based recommendations for continuous improvement.
- Data Strategy & Governance:
- Maximize the use of data across platforms to provide user insight and learning that measures impact and supports strategic decision-making.
- Lead the team to provide data and insights in a timely manner.
- Ensure data is used effectively for audience segmentation and targeting.
- Lead on data governance, ensuring compliance with data protection regulations.
- User Experience (UX) & Design:
- Lead on user experience and design, ensuring digital platforms are user-friendly and accessible.
- Oversee continuous improvements in search engine optimisation and accessibility.
Digital Development:
· Manage digital development projects, including website updates and new platform implementations.
Who we are looking for
We’re looking for someone who can step confidently into the role and deliver at pace. You will have:
· Significant experience in developing and implementing digital strategies across multiple channels (website, email, social media).
· Significant experience in leading and managing digital platforms, including website CMS, CRM, email marketing platforms, and social media management tools.
· Proven experience in developing and implementing data strategies, including data governance, analysis, and reporting.
· Demonstrable experience in improving user experience (UX) and user interface (UI) on digital platforms
· Experience of managing digital development projects and working with technical suppliers.
· Thorough knowledge of digital marketing best practices, trends, and technologies.
· Knowledge of website development processes and technologies
· Knowledge of data protection regulations (e.g., GDPR, PECR).
· Ability to present complex information to non-technical audiences.
· Developed project management skills with the ability to manage multiple projects simultaneously and deliver to deadlines
· Strong communication and interpersonal skills, with the ability to build effective working relationships at all levels.
· Developed strategic thinking skills with the ability to contribute to the overall organisational strategy.
About the Association of Charitable Foundations
ACF is the leading membership association for foundations and independent grant-makers in the UK.
We strengthen trusts and foundations so they can rise to the challenges of our time. Our vision is diverse, vibrant and effective foundations working together for social good.
You can read our new five-year strategy here.
You can read the Principles of engagement for our learning, events and networks here
Our values are:
We care · We are open · We are evidence-based · We are ambitious
About our members
We have over 440 members, who together represent one third of the assets of the charity sector and make over 40% of the grants awarded by UK foundations. Our members range from small family trusts to some of the largest charitable foundations in Europe, funding across sectors from social justice and the environment to education and the arts.
Our commitment
We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
We welcome all applicants and are keen to ensure our team reflects the diversity of the UK and the members we serve. We would like to encourage applications from disadvantaged socio-economic, disabled, LGBTQ+ and Black, Asian and Minority Ethnic backgrounds. If you require any adjustments during the recruitment process, please let us know — we’re happy to support you.
Benefits
ACF has developed a range of benefits to enable staff to perform and be supported in times where personal situations change. Annual leave is 25 days per year, plus all the bank holidays, as well as additional time off between Christmas and New Year. We will also make a pension contribution of 10% of base salary on your behalf without any expectation of colleagues matching the organisation contribution.
ACF supports flexible working arrangements, offers hybrid working and has a family friendly policies. We also support employee wellbeing by offering occupational sick pay and an Employee Assistance Programme to all staff.
The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The External Relations (ER) department includes private fundraising, marketing & communications and advocacy. ER’s goal is to mobilize external audiences to raise funding to meet core organization needs deliver programs that support our clients to recover and gain control of their lives; influence policy changes to improve outcomes for our clients; and build and grow our global brand.
The Financial Planning and Analysis (FP&A) team plays a vital role in supporting ER to advance our ambitious global strategy. The FP&A team (1) is a strategic finance partner to leadership and ER teams (2) leads revenue modelling and budget development (3) provide insights and analysis to support decision making on funding decisions and critical initiatives. ER’s FP&A team sits within the Business Operations and Analytics unit, the backbone of the ER department which provides best-in-class strategy, financial planning, analytics, and operational support. The FP&A Senior Analyst will also be an integral part of IRC’s broader Finance organization. The Senior Analyst, FP&A, will be assigned a portfolio of ER teams. This role requires strong project management, the ability to drive projects from end to end, strong communication and interpersonal skills, and the commitment to deliver high quality results at a fast pace
KEY ACCOUNTABILITIES
- Lead financial planning, reporting and analysis projects, with minimal supervision
- Build and maintain robust revenue and expense models
- Generate insights on performance, track progress and identify risks and opportunities to meet target
- Provide strategic decision making support on critical initiatives, including the development of business cases
- Develop a strong command of data and systems that enable FP&A delivery (e.g. Power BI, Integra, Salesforce)
- Produce high-quality deliverables (often spreadsheets, decks, memos, and analysis) with little re-work required
- Confidently present analysis and recommendations to global leaders to facilitate decision-making and alignment
- Collaborate closely with global senior leaders, building trusted relationships, making recommendations that account for their needs, and influencing them to act
- Promote a positive, collaborative, and inclusive working environment
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
- **Bachelors Degree, preferably in Finance, Economics or Business
- Solutions-oriented and ability to drive tasks and projects independently
- Ability to explain complex financial concepts to non-finance stakeholders
- Strong organizational and time-management skills – proven ability to prioritize against simultaneous demands and deliver at a fast pace
- **Strong analytical skills – analyze, interpret, and translate quantitative data into actionable insights
- Strong critical thinking and problem-solving skills – breakdown complex problems
- **Advance command of Microsoft Excel and Microsoft Powerpoint, PowerQuery
- Experience with cloud-based planning tools (Salesforce), PowerBI and ERP systems is desirable
Experience:
·**Considerable experience in budgeting/ financial analysis/ performance tracking
The client requests no contact from agencies or media sales.
Vacancy type: Permanent, full time
Location: Ballymena Store
Salary: £17,777.76, per annum + benefits
Hours per week: 28h
Closing date: 12th May. We are reviewing applications as they come in so early applications are encouraged.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.
You will be responsible for:
Lead store operations bringing energy and vision to create a memorable shopping experience.
Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
Ensuring sales targets are met and direct costs are kept within managed budgets.
Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Key Criteria:
Solid retail experience, preferably in fashion/clothing.
Experience in managing a team. Managing volunteers would be an advantage.
Comprehensive understanding of retailing and merchandising display.
Experience of cash handling and financial management procedures (including completion of sales records).
Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
Good organisational skills and the ability to prioritise workload, balancing competing demands.
Understanding of health and safety procedures in a retail environment.
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
35 hour working week
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
In this pivotal role, you are responsible for ensuring not only the efficient and effective operation of the organisation, but also the quality of public engagement and the achievement of CSC’s annual direct revenue targets. You help steer and coordinate all of CSC’s workstreams, translating the organisation’s vision into action that is grounded, sustainable, and scalable. Your remit includes oversight of all public and school engagement, operations at the Trinity Centre, and outreach delivery for remote-site pop-ups.
People and talent management sit at the heart of this role. CSC is powered by an exceptionally skilled, passionate, and committed team, and your primary responsibility is to create the conditions in which they can thrive. You coordinate planning across functions, define clear pathways forward, remove obstacles, and keep priorities aligned—empowering others to do their best work.
You are a thoughtful, supportive, and trusted leader—respected for your fairness, clarity, and calm. You set high standards, not through pressure, but by fostering a culture of growth, accountability, and mutual respect. You understand the value of developing individuals and teams, nurturing talent while keeping the organisation agile and focused.
Empathy, clarity, and accountability are central to your leadership approach. You bring a “firm but fair” ethos to everything you do—balancing care with rigour, and ensuring people feel valued, heard, and united in purpose.
You lead CSC’s budgeting, cost control, and direct revenue generation, working closely with the Finance Director to oversee all financial operations. Beyond finance, you are responsible for maintaining and evolving the IT and business systems that underpin CSC’s day-to-day operations—ensuring the organisation can coordinate effectively, track progress, and resolve issues with a solutions-focused mindset.
Leveraging Cambridge’s world-class deep-tech ecosystem, you help ensure CSC remains at the forefront of best-in-class management systems and processes. You assess their potential for cost-effectiveness and operational value before planning and managing implementation.
You also work in close partnership with the CEO and Board to identify organisational risks and develop robust mitigation strategies—ensuring CSC remains resilient, responsive, and well-positioned for the future.
Key Responsibilities
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Oversee the implementation of CSC’s annual operational plan, aligning delivery with strategic priorities, managing budget adherence, and reporting quarterly to the Board on progress and performance.
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Oversee the organisation’s engagement with the public, schools, and local communities, including activity at the Trinity Centre and through outreach initiatives.
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In coordination with fellow Directors, support the CEO in translating their vision and strategy into actionable workflows by setting measurable goals, assigning clear ownership, and guiding team leads to develop practical delivery plans—overseeing progress and ensuring alignment throughout.
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Develop and maintain a corporate dashboard that provides a clear, at-a-glance view of the organisation’s performance against its annual plans—offering an ongoing health check throughout the year.
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Ensure regular, focused cross-team check-ins are in place to support coordination, align workflows, and provide timely visibility of upcoming activities and priorities.
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Line-manage the Visitor Experience Manager and Engagement and Logistics Lead.
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Support the Visitor Experience Manager in setting and achieving annual direct revenue targets, while ensuring Cambridge Science Centre serves as a vibrant showcase of the organisation’s brand and values.
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Support the Engagement and Logistics Lead to ensure the delivery team is well-trained, motivated, and equipped to deliver high-quality engagements. Oversee the development of fair and forward-planned rotas, and ensure any unassigned delivery capacity is allocated in a way that maximises value for CSC while supporting individual development and growth.
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Support the Outreach and Innovation Manager to integrate their team’s workflow with that of the Delivery and Visitor Engagement team.
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Ensure that each team member has a clearly defined individual development plan reviewed and agreed annually, with regular check-ins to keep progress on track and ensure ongoing support throughout the year.
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Set and regularly review CSC’s corporate policies to ensure they remain current, relevant, and understood by all staff.
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Ensure all staff receive appropriate training to maintain a safe, low-risk environment for both colleagues and the public at all times—covering safeguarding, health and safety, de-escalation, and emergency procedures.
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Review all CSC contracts at key development stages to ensure commitments are clearly understood, feasible, and aligned with the organisation’s capacity to deliver.
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Oversee CSC’s contractual fulfilment and organisational risk management, including asset tracking and oversight in coordination with the Visitor Engagement Manager and Product Development Officer. Work alongside the Finance Director to maintain and review the company’s risk register on a six-monthly basis, ensuring risks are monitored and mitigated effectively.
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Oversee the implementation and ongoing management of IT, HR, and business systems—ensuring effective staff training, consistent usage, and accessible support to maximise organisational efficiency and impact.
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Manage CSC’s documentation policies, digital archiving, and workspace structures (e.g., Google Drive), including the assignment and oversight of access permissions to ensure clarity, security, and ease of use.
Person Specification
Essential Criteria
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Brings a solutions-oriented mindset and a practical, inclusive approach to problem-solving, underpinned by a positive and collaborative “can-do” attitude.
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A seasoned line and team manager who leads with a “firm but fair” ethos—valuing clear communication, personal accountability, and empathetic leadership to foster a supportive and high-performing team culture.
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Proven experience overseeing spaces, systems, and logistical operations, preferably within a public venue environment, with a strong understanding of the practicalities of day-to-day visitor management and operational delivery.
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An inclusive and approachable leader with a natural curiosity, you foster an open-door culture and ask the right questions to help people and teams explore ideas and reach effective solutions.
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You are detail-oriented and methodical, ensuring that planning is assigned, completed, and maintained. You work well in advance to create plans that are clear, comprehensive, and easy to follow—making sure everyone understands their role and is committed to achieving shared goals.
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Excellent verbal and written communication and presentation skills.
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Confident and literate in IT networks and business systems, with the ability to navigate, implement, and support digital tools that enhance organisational efficiency.
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Driven to deliver timely, high-quality outcomes in everything you do.
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Proven ability to adapt quickly and effectively to changing priorities.
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A commitment to equity, diversity, and inclusion.
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A collaborative work ethic that enables you to work effectively with colleagues and partners across a diverse range of projects and disciplines.
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Achieve a satisfactory enhanced DBS check.
Desirable Criteria
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Proven experience managing public engagement across multiple sites, including coordinating dynamic pop-up exhibitions and events.
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A keen interest in staying informed about global developments and emerging trends in science, technology, engineering, and mathematics.
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Customer service skills and experience.
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A qualification or training in business or operational management would be advantageous, but relevant experience and skills will also be highly valued.
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Full clean driving license
Working Conditions
The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).
In addition, there will be travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England.
We offer the option of flexible hybrid working where and when possible.
Advancement Opportunities
CSC invests in its staff through a structured career-planning framework. As a senior staff member, your training will focus on developing best practice within the areas you manage, tailored to both organisational goals and your professional growth. These individual development opportunities are reviewed and planned annually, ensuring your continued progression and alignment with CSC’s strategic objectives.
Standard working hours are 7.5 hours per day
Parking and bike storage are available at both CSC locations.
Benefits include:
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25 days annual leave, plus Bank Holidays
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Mental health support in partnership with BetterHelp
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Contributory pension scheme
Recruitment Process and Timeline:
To apply for the position of Director of Operations and Engagement at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.
At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.
The client requests no contact from agencies or media sales.